Job Description

Do you possess a genuine passion for connecting with people and making a positive impact? Do you thrive in a fast-paced and dynamic environment? We have an exciting opportunity for you to join our team as a Customer Care Executive where you will play a pivotal role in providing exceptional customer service support and experience, overseeing administrative tasks related to customer care operations.

Responsibilities

· Respond to customer enquiries and feedback via different touchpoints such as hotline, emails, face-to-face interactions and live chat in a timely and professional manner

· Collaborate with various teams and stakeholders to identify appropriate actions and resolve customer feedback and drive implementation of improvement initiatives

· Escalate issues to supervisors to ensure timely and appropriate actions are taken to resolve customer feedback and enquiries

· Create and update documentation and resources including Standard Operating Procedures, training materials and knowledge base articles

· Assist in mapping as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journey

· Maintain accurate and up-to-date records of customer interactions and transactions, including records of lost and found property, in the CRM system

· Perform administrative tasks such as preparation of customer care reports and meeting minutes, management of office inventory and submission of billing-related documents

· Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, driving data-driven decision making

· Identify opportunities and provide insights with proposed recommendations to enhance customer experience and improve processes

· Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management

· Support and execute any ad-hoc duties and projects as assigned or required

Requirements

· Diploma/ Bachelor’s degree in any field or equivalent

· Minimum 2 years of experience in customer service, preferably in a fast-paced environment

· Customer-centric mindset with a passion for delivering exceptional experiences

· Proficient in organisational skills to manage customer records, documentation and administrative tasks

· Possess excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and all levels of the organisation

· Ability to work well in a team or independently

· Strong organisational skills with the ability to multi-task and adapt to changes in a highly dynamic work environment

· Pro-active, self-motivated and keen learner

· Willingness to work on weekends and Public Holidays as required

Working Hours

Mon to Fri: 830am – 6pm

Location

National Stadium (Stadium MRT)

Salary

$2600 to $3800 per month

Benefits

18 days AL

AWS+Bonus

HP Allowance

Flexible allowance

Job Scope:

Address customer enquiries and feedback received via different touchpoints (including face-to-face, hotline and emails) promptly and professionally Handle facility bookings, programme registrations and over-the-counter payment collections Follow up with designated departments and/ or escalate issues to supervisors to ensure timely and appropriate actions are taken to resolve customer feedback and enquiries Keep records of customer interactions, including lost and found items, in the CRM system according to the established criteria and guidelines Maintain secure custody of found property Update notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information Perform daily settlements and financial reconciliations for revenue submissions Identify improvements and propose recommendations to address operational challenges and enhance customer experience Ad-hoc duties and projects as assigned or needed

Job Requirement:

1. Good computer literacy

2. Has experience in customer service

3. Able to commit to 20 – 28 hours per week (Tier 1 or Tier 2)

4. Available to work on the following days and times (or combination of the stated days or times)

Monday to Friday

i. Must be able to work for shifts that fall between 0900hrs – 2230hrs

Saturday & Sunday

i. Must be able to work for shifts that fall between 0630hrs – 2230hrs

5. Able to start immediately

Location:

National Stadium

Salary:

$11 per hour

Are you ready to take your recruitment career to the next level? Do you want fast career growth and industry leading commissions? Looking for a people-orientated company that values your ideas and contributions?

If you answered yes to these questions, then we have the perfect opportunity for you! We are looking for recruiters who can help us scale our business and achieve our ambitious goals. You will join one of the fastest growing and multiple award-winning HR companies in the region.

Job Highlights

Location: 1min from Taiseng MRT

Working Hours: 5 day hybrid work week

Commission: Industry-leading commissions and bonuses

Culture: We are a young team with a fun and supportive environment, as well as an award winning company.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Responsibilities:

• Installs,inspects, maintains, and repairs various types and brand of all types of commercial & residential air conditioners
• Performs regular preventive maintenance and corrective works on air conditioning system
• Diagnoses electrical and mechanical defects and malfunctions
• Carries out repair works such as replacement of air con compressor, fan coil motors etc
• Recommends appropriate repair and improvement works to customers
• Perform servicing of air conditioning at customers’ residential and commercial premises that includes chemical washes, chemical overhauls, general maintenance services
• Ensure all works compliance with appliance standards and Health and Safety Act
• Daily reporting and weekly reporting to direct manager
• Any other tasks, when required by the immediate supervisor

Requirements:

• Hands-on experience in installation, maintenance (including chemical washing),troubleshooting and repairing of air conditioners
• Must be able to handle physical work due to job nature
• Basic command of English, spoken and written
• Responsible for providing air conditioning (air conditioning system) services, such as inspection,maintenance, installation, air conditioning failure
• Provide monthly maintenance and operation services to customers
• Effective handling of fault / emergency repairs and customer complaints
• Singapore Class 3 driving license
• Minimum 3 years’ experience is required
• 6 days’ work week (Monday to Saturday 9am to 6pm)
• Company is willing to sponsor Work pass if required
• Preferably with a certification BCA License (Air-Con License) - INSTALLATION OF STRUCTURALSUPPORTS FOR AIR-CON UNITS or equivalent
• Knowledge in SCDF Safety Requirements for the handling of R32 gas - CoC in Installation &Commissioning Air-conditioning Systems (R32 Split Unit) will be a bonus

Must have working experience in 3 or more of the following:

Web application

- ASP.Net platform (C#)

- HTML, CSS, Javascript, JQuery, BootStrap

- XML, JSON, SOAP (Interface, Webservice)

- Microsoft SQL Server

- Windows Presentation Foundation (WPF)

- Crystal report (version 7 & above)

Android & iOS project

- Flutter

- API (Entity Framework, Linq)

- Microsoft SQL Server

Job Scope:

a. Implementation of EASE 2.0

• For the initial implementation period, HMD(HIBSS) will deploy staff to site to guide staff and contractor, and ensure proper communication between Zonal staff, MA and residents, and works are done according to the contract specifications.
• It is important to train Zone staff and MA/contractor to follow the SOP and do things the proper way from the start.
• The temp staff will assist in conducting site audits in the 5 Zones and monitoring the OKR by staff and contractors in the management of cases.

Requirements:

• Team player
• Comfortable with field work / travelling around Singapore
• Experience with conducting site audits will be preferred

Salary: $16 per hour + transport allowance $50 per month

Working Arrangement:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

Job Description:

• Develop and execute individual audit project plan
• Develop and perform detailed audit procedures with properly documented audit working papers
• Draft the audit findings in clear and concise language
• Develop practical and useful audit recommendations for audit issues raised and obtain management comments on the action plan and target implementation date
• Determine adequacy of corrective actions and reasonableness of target implementation date
• Special projects and ad-hoc duties may be assigned

Working Arrangement:

Working Hours:

Mondays to Fridays, 8.30am to 6pm.

Contract Duration: 3 Months (may be extendable)

Location: Near Clarke Quay MRT Station

Salary: TBA

Job Requirements:

• Able to perform independently under pressure and with minimum supervision.
• Able to network and build effective working relationships with people at all level.
• 3-5 years with at least 2 years in Internal Audit

Responsibilities:

Accounting & Reporting (30%):

• Supporting the day to day general ledger accounting and reconciliation, financial reporting and analysis – Using QuickBooks (or Xero)
• Support in all monthly, quarterly and annual close activities which include analyzing accounts, journal entries (and/or amending them), performing account reconciliations, and preparing reports and financial documents
• GST-Filing: Collate all the necessary documentation and reports, ensure approval by Company Directors and submit to Head of Finance

Finance (40%):

• Organise the planning and forecasting process to build a complete picture of our P&L
• Develop dashboards and projectors using QuickBooks
• Provide support on costings for project proposals to clients
• Handle company payments as required, including creators involved in Crowdsourcing
• Invoice and accounts payable: Issue invoices to clients as per project schedule. Ensure on time payment from clients. Ensure payment on time to suppliers, as per our commitments and cash flow position
• Track time sheets of whole team to analyse/report profitability on a project by project basis

Overall Team Support (30%):

• Prepare Director’s claim on monthly basis
• Record and keep track of employees’ leave benefits
• Ensure time sheets are submitted on weekly basis
• Provide support with Expenses for the team
• Administrative support (travel, venues materials, external participants etc)
• Any other ad-hoc admin duties as required

Requirements:

• Bachelor’s Degree in Accounting, Finance, or related field
• Demonstration of key finance competencies and qualifications, ideally with 2 or more years of experience
• Strong FP&A and controllership background
• As the Finance Spark, one needs to be a self-starter and proactive person
• Willing to learn quickly, not afraid to speak up (or have a POV), want to make a difference
• Ability and tact to work across very different cultures (form Europe to Asia)
• Articulate, with excellent command of English
• Familiar with Quickbooks, Xero and Microsoft Office suite (Excel in particular) and digitally savvy
• Ability to effectively interact with external stakeholders including advisors, clients, banks, and regulatory bodies such as ACRA and IRAS
• Strong analytical skills, and knowledge of GAAP accounting principles
• Ability to work independently, proactive, motivated
• Meticulously detailed
• Working hours: 5 Days a Week, Regular Working Hours
• Location: 10 Raeburn Park, Singapore 088702

Responsibilities:

• Install, repair, and maintain refrigeration systems, including refrigerators, and some others prism products.
• Diagnose and troubleshoot system issues, including mechanical, electrical, and refrigerantrelated problems.
• Repair or replace faulty components, such as compressors, condensers, evaporators, motors, and fans.
• Perform regular preventive maintenance on refrigeration systems to ensure optimal performance and prevent breakdowns.
• Conduct system tests to verify performance, temperature control, and refrigerant levels.
• Calibrate temperature controls,thermostats, and pressure switches as needed.
• Follow safety protocols and guidelines to ensure a safe working environment.
• Adhere to relevant regulations, codes, and industry standards for handling refrigerants and electrical systems.
• Maintain accurate records of repairs, maintenance activities, and parts inventory.
• Provide excellent customer service by addressing client inquiries and resolving issues promptly.
• Stay updated with advancements in refrigeration technology, industry trends, and best practices.
• Collaborate with team members and contractors to complete projects and assignments.
• Any other ad-hoc duties as assigned by superior/or managery.

Requirements:

• Min O-Level or equivalent. Relevant certifications or vocational training is a plus.
• Min 2 years’ experience as a Refrigeration Technician or similar role.
• Strong knowledge of refrigeration systems and components.
• Familiarity with electrical systems and troubleshooting techniques.
• Ability to read and interpret technical manuals and diagrams.
• Excellent problem-solving and analytical skills.
• Detail-oriented with a strong commitment to quality and safety.
• Excellent communication and customer service skills.
• Ability to work independently and under pressure.
• Valid Class 3/3A driver's license or equivalent SG driving license.

Responsibilities:

• Loading, transporting, and the items to clients or businesses in a safe, timely manner
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
• Providing excellent customer service, answering questions, and handling complaints from clients
• Assessing the site where the ceiling fan is to be installed to assess the space and determine the most appropriate location for the fan.
• Ensure that the ceiling is strong enough to support the weight of the fan, and by creating a suitable mounting location for the fan.
• Installing and assembling the ceiling fan, wiring it to the electrical system, and mounting it securely to the ceiling safely and efficiently
• Test the ceiling fan to ensure that it is functioning properly and that there are no electrical or mechanical issues
• Clean up the site after the installation is complete, including removing any debris or packaging materials
• Provide advice and guidance to the customer on how to use and maintain the fan, as well as answer any questions the customer may have about the installation process and the products
• Provide a comprehensive range of electrical services, including but not limited to pulling electrical wires, installing power switches, and any other electrical works tasks
• Provide false ceiling works with customisability to meet client-specific needs and requirements in a safe and efficient manner
• Provide excellent customer service, answering questions, and handling complaints from clients
• Abiding by all transportations laws and maintaining a safe driving record
• Daily reporting and weekly reporting to direct manager
• Other tasks, when required by the immediate supervisor

Requirements:

• Experienced in installation, maintenance, troubleshooting and repairing of a ceiling fan is a bonus
• Handyman experience will be an advantage
• Ability to walk, drive, lift and carry heavy items for extended periods
• Basic command of English, spoken and written.
• A driving license is required and able to drive 10 feet lorry/van
• A minimum of 1-year experience is preferred
• Comfortable with 6 days work week (Monday to Saturday, 9am to 6pm

Responsibilities:

• Achieve personal and group targeted KPIs
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

Job Description

Are you a dynamic and passionate individual who thrives on creating extraordinary customer experiences? We are seeking a highly motivated and experienced Customer Experience Executive to help shape our organisation’s customer-centric culture and champion efforts to make every customer interaction unforgettable and positively impactful!

Responsibilities

• Study and map as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journeys
• Identify pain points and opportunities for improvement and recommend strategic solutions to enhance overall experience
• Understand customer needs and adopt a pro-active approach to maintain and build positive experiences
• Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, and drive data-driven decision making
• Implement service quality standards and processes, monitor performance and drive continuous improvement initiatives
• Collaborate with Technology & Data team to identify and implement customer-centric technologies and tools that enhance the customer experience
• Collaborate with cross-functional teams to drive implementation of improvement initiatives and address potential challenges and resistance to change that may arise during the implementation
• Assist in developing and delivering training programmes to empower employees across the organisation to deliver exceptional customer service
• Analyse training effectiveness through performance metrics, customer feedback, and service quality evaluations
• Proactively address customer issues and concerns by ensuring timely and satisfactory resolution
• Propose innovative ideas and strategies to adapt to changing customer preferences and needs
• Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management
• Stay current with industry trends and best practices in customer experience management
• Support and execute any ad-hoc duties and projects as assigned or required

Requirements

• Diploma/Bachelor’s degree in any field or equivalent
• Minimum 3 years of experience in customer experience design and journey mapping or related role, preferably with a track record of implementing successful customer experience strategies
• Customer-centric mindset with a passion for delivering exceptional experiences
• Excellent communication skills, both written and verbal, and possess effective leadership and influencing skills to collaborate and build cross-functional relationships
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and customer experience software applications (e.g. Freshdesk, PowerBI)
• Ability to work in a fast-paced, deadline-driven environment with a high accuracy and attention to detail
• Excellent problem-solving skills, critical thinking and analytical skills, with the ability to analyse complex data and extract actionable insights
• Proactive, self-motivated and keen learner with the ability to work well in a team or independently
• Adaptable to changes in a highly dynamic work environment

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2600 to $3800

Location

National Stadium (Stadium MRT)

Benefits

18 days AL

AWS + Bonus

HP Allowance

Flexible Allowance

Responsibilities:

• Provide general administrative support to Maintenance Department.
• Maintain records of maintenance activities in the appropriate logs.
• Support preparing documentation and reports.
• Assist in regular maintenance inspection and liaise with the vendor for the schedule arrangement.
• Perform other general administrative duties assigned by Superior.

Requirements:

• Superior organizational skills and multitasking abilities.
• Strong communication skills.
• Attention to the little details.
• Problem-solving skills.
• Basic qualification or sufficient experience as an Admin in Construction Sector.

Job Description:

1. Research, artwork and layouts for Urban Design Guidebook series (2 books to publish in end 2024)
2. Planning and coordination for Urban Design Festival in end 2024
3. Public engagement support for Identity Corridors (developing drawings, engagement documentation, etc)
4. Support for public space projects in 2024-2025, e.g. stakeholder engagement, coordination, etc
5. Any other duties assigned by supervisor.

Working Arrangement:

Working Hours:

Monday to Thursday: 8:30am – 6pm, Friday: 8:30am – 5:30pm (3 day work week)

Sat/Sun: Off

(flexible 3 days from Mon-Fri)

Contract Duration: 11 Months

Salary: $2100-$4200/Month

Location: Near Maxwell

Job Requirement:

1. A degree in Architecture or Planning
2. Interest to work with stakeholders and be part of public engagement
3. Proficiency with 3D modelling, using rhino, sketchup
4. Proficiency with graphic design software, e.g. Adobe Photoshop, Indesign, Illustrator
5. Able to read plans and translate them into 3D models
6. Ability to work independently as well as in a team is a must

Job Scope:

- Assist in conducting field interviews for data collection for 4.5 to 5 days a week across Singapore.

- Handle respondents’ queries and feedback.

- Assist in general field duties, e.g. clarify returns with survey respondents, verify data in survey forms against supporting documents and perform data entry/editing, upload captured information via FormSG or similar platforms

- Company EZ-Link card will be provided to cover the cost of bus and MRT fare for fieldwork.

- Report to office on every Monday 8.30am (unless informed otherwise by reporting officer) for briefing and clarification.

Job Requirements:

- Ability to read and speak English.

- Ability to converse with respondents who speak only Mandarin to obtain price information not available on price boards and identify the items on the price boards/price lists printed only in Chinese.

- Experience in conducting face-to-face interviews and able to handle people with different profiles.

- Familiar with wet market items.

- Familiar with using tablet to source for information.

- Ability to speak some Chinese dialects will be useful.

Location:

109 North Bridge Road Funan #08-01

Singapore 179097 / City Hall

Working Arrangement:

Mon, Tue, Thu, Fri : 8.30am - 6.00pm (8.5h);

Wed : 8.30am - 5.30pm (8h)

Contract Period:

April 2024 to Feb 2025 or May 2024 to Mar 2025

Job Scope:

• Ensure timely and accurate tracking and bookkeeping of items across all gifts,
books and HADC inventories.
• Upkeep systematic storage of inventory in storerooms in the ADC Office, Extension
Building and Curators Building for ease of retrieval.
• Provide administrative support for any other functions which include tasks such as
sourcing and deploying personnel, preparing mass invitations, tracking responses
and preparing seating plan for all events under the section’s preview.

Job Requirements:

[Working as One Public Service]
o You understand how your work contributes to achieving the desired outcomes
of the President’s Office.
o You actively listen to others and contribute to a respectful and collaborative
working environment within the section.

[Serving with Heart, Commitment and Purpose]
o You take responsibility for your decisions and actions and follow up promptly to
remedy situations where necessary.
o You discuss action plans with your supervisors for more complex work tasks.

[Working Effectively with Citizens and Stakeholders]
o You identify and highlight cases that require special consideration to your
supervisors, and propose solutions to meet citizens and stakeholders’ needs.

[Work Experience & Knowledge]
An ideal candidate should possess the following:
• Singapore Citizenship.
• Relevant experience in similar position.
• Good knowledge of Microsoft Word and Excel.

[Personal Traits]
• Able to work independently and in a team.
• Meticulous and systematic.
• Good communication skills.
• Comfortable with using in-house databases.

Working Location:

Orchard Road Singapore 238823

Working Arrangement

8.30am to 6pm (Mon to Thurs), 8.30am to 5.30pm (Fri)

Job Scope:

- Compare current with past data and create mapping files to link them based on a new structure.

- Perform complex mathematical calculations to derive the required data.

- Check the data captured and computed by the system.

- Assist in system testing.

- Verify the results generated by the computerised system.

- Cover price collection via fieldwork when necessary.

Job Requirements:

- Good command of English and numeracy skills

- Good Microsoft Office skills (Word and Excel)

- Meticulous

Location:

109 North Bridge Road Funan #08-01

Singapore 179097 / City Hall

Working Arrangement:

3 days on-site (Mon, Tue and Fri), 2 days WFH (Wed, Thu)

Contract Period:

May 2024 to Mar 2025

Job Scope:

• Provide administrative and secretarial support for day to day tasks like schedule management, booking meeting venues, handling meeting logistics, and managing requests from staff and external companies as well as agencies for meeting slots
• Manage travel arrangements for the Director, handle expense claims, procure office supplies as well as track processing of invoices and payments
• Organise divisional functions, off site and teambuilding events as needed
• Prepare meeting materials and event admin briefs where necessary
• Perform budget tracking for certain line items and purchase related processes
• Participate in any other ad hoc projects (such as assisting with events management) and committees as assigned from time to time

Requirements:

• Minimum of five to seven years’ secretarial experience at the executive level preferred
• Proficient in Microsoft Office Word, Excel, Outlook and PowerPoint
• An independent, self-motivated, organised and resourceful individual who has strong time management skills and can work well with minimal supervision
• Able to pick up new tech systems/tools required for work
• Good negotiation, interpersonal and communication skills
• Exercise sound and reasonable judgment in sorting out priorities and deadlines
• Attention to detail and meticulousness
• Possesses professionalism, tact and discretion in handling confidential matters
• Proficient in Microsoft Office Word, Excel, Outlook and PowerPoint

Location:

GovTech-HQ MBC 10 / #10-01

Job Scope:

Change Management

• Develop communication and engagement plans for tech policy awareness and familiarisation, solicit and manage feedback on policies under development and post-publication, and provide clarification to address concerns.
• Engage stakeholders, from both business and technical (ICT&SS) domains, to communicate, build consensus and gain support for ICT&SS policies, considering stakeholders' needs and priorities, key players and their sphere of influence.

ICT Policy Development

• Solicit and manage feedback on policies under development and post-publication, and provide clarification to address concerns, including technical implementation issues pertaining to the introduced policies and standards, and develop materials to ensure effective promulgation of ICT&SS policies.
• Develop effective implementation plans for the ICT&SS policies.
• Review the effectiveness of implemented ICT&SS policies or controls to uplift the Government's use of technology in ICT&SS implementation.
• Design and develop training, briefing materials and other related materials to ensure effective promulgation of policies, risk assessment, security threats etc.

ICT Portal Development

• Work with internal developers to design, get feedback and enhance the portal for the ICT&SS policy publication based on gathered requirements. Present the mock-ups to internal stakeholders to obtain their agreement and gather feedback for further improvements.

Requirements:

1. Degree in ICT, Computer Science, Engineering, Business, or related field.
2. Minimum 10 years experience in large ICT project implementations and change management, preferably with public sector agency experience as a ICT practitioner
3. Knowledge of service journey, UI/UX design principles for visually appealing and user-friendly portal.
4. Familiarity with agile development and system integration via APIs.
5. Proven track record in working with cross-functional teams including external vendors and internal key stakeholders (ICT practitioners, security and engineering teams), to facilitate and coordinate activities and communications.
6. Strong written and oral communication skills, with the ability to present to senior management.
7. Excellent vendor management, agile, interpersonal and problem-solving abilities.

Required Skills:

1. Public Sector agency experience as a ICT practitioner
2. Have data analytics experience in using Ms Excel (advance features) and Tableau
3. Have experience in agile development lifecycle
4. Have experience with change management techniques

Location:

GovTech-HQ MBC Block 10

Job Scope:

• Handle public correspondences

• Partner departments and public agencies to improve service quality and court user experience

• Publicise and implement service initiatives and resources to motivate officers to excel in service delivery

Requirements:

• 2 – 5 years of customer service working experience

• Excellent oral and written communication skills

• Experience with using a Customer Relationship Management system would be an advantage

• Proficient in Microsoft Office suite of applications (in particular Word, Excel, and PowerPoint)

• Candidates without the required work experience but possess the relevant skills are welcome to apply

• Good attention to detail

• Able to empathise with others

• Able to think on the feet and devise solutions resourcefully

• Good time management with the ability to multi-task well

• Excellent team player who is also self-driven and can work independently

Contract Period: 1 year

Salary: $3500 to $3600 / month

Working Location: Havelock Square

Working Arrangement:

Mon to Thur : 8.30 am to 6.00 pm

Fri : 8.30 am to 5.30 pm

Role:

• Comprehend and address client needs, delivering customized solutions.
• Adhere to established sales protocols to advocate and sell Marine Port Agency Services, UTG, and Offshore Diving Division Services.
• Analyze market insights and customer buying behavior to devise sales strategies aligned with business division objectives.
• Actively engage in the market, prioritize customer interactions, and occasionally conduct visits to understand and address customer needs, emphasizing the value of our services.
• Generate intricate and value-driven quotes that underscore unique selling points based on customer requirements.
• Follow up on quotes to ensure comprehension and alignment with customer needs.
• Conduct business development activities, maintain client follow-ups, and collaborate with third parties as required.
• Demonstrate strong negotiation skills and adeptness in closing deals with customers.
• Cultivate and manage customer relationships through high-quality work and fair dealings.
• Collaborate closely with HOD/LM to master cost planning and budgeting, establishing the project’s cost baseline and negotiating with clients accordingly.
• Represent the company at workshops, webinars, seminars, exhibitions, etc., fostering connections with clients and showcasing our services.
• Stay informed about industry trends and acquire new clients to augment business turnover.
• Execute any additional duties assigned by Managers and Directors in a professional manner.

Requirements:

• Preferred candidates possess 2 years of Business Development experience in industries such as shipping industry/minimally logistics industry

Job Description:

CCA Training

• To conduct structured computing programmes on coding (using Swift playgrounds, Scratch, Micro:bit and Makecode Arcade), App development (using Thunkable and GameSalad), 3D printing (using Tinkercad and Sketchup) and graphics (using Inkscape)

• To conduct structured computing programmes on “Learning with iPad” as part of 1:1

• Personalised Learning Device Programme

• To conduct structured computing programmes on Learning Management System: Student Learning Space, Microsoft 365, Google Workspace and Apple Classroom

• To conduct structured computing programmes on Edtech tools such as gamification, Augmented Reality and Virtual Reality.

• To maintain IT tools and software used for IT programmes, workshops and Project Work

AV System & Photography

• To assist Info-Comm Club teachers-in-charge in the conduct of students AV training and support all school events and functions.

• To assist in the maintenance of school PA system.

• To assist in setting up and hosting of live streaming of school events (using OBS)

• To assist students for video productions, edit videos for schoolevents (using Final Cut Pro)

• To monitor and drive the use of Recording Studio among the students.

Makerspace

• To conduct and organise makerspace workshops and maintain the makerspace.

• Assist Students with the use of the equipments in the Makerspace

Others

• To assist in providing IT training workshops to teachers in using Edtech for teaching and learning

• To co-teach lower secondary Project Work in coding using Design Thinking framework

• To assist in any other tasks required by HOD ICT, SH ICT, ICT Manager, Principal & Vice-Principals

Working Arrangement:

Location: Jurong West

Salary: $2900/Month

Working Hours:

• Mondays to Thursdays: 8 am to 5 pm (including 30 minutes lunch)

• Fridays: 8 am to 4.30 pm (including 30 minutes lunch)

• Service usually not required on Saturdays, Sundays and gazetted public holidays

1.Qualification

• ITE / Diploma holder in IT-related discipline

• Professional certifications

2. Digital literacy knowledge and skills in:

• Has knowledge and able to teach use of Apple hardware and application ecosystem (Personal Learning Device, iPad)

• Has knowledge and skills and able to teach use of Edtech tools o Apps development (Thunkable and GameSalad)

o 3D Printing (Tinkercad and Sketchup)

o Programming (Scratch, Micro:bit, Makecode Arcade, Swift playgrounds and Micro:bit)

o Productivity tools (MS 365, Google Workspace ecosystem)

o Creative tools (video and photo editing, like Adobe Photoshop & Adobe Premier Pro)

o Collaborative learning tools (padlet, classkick)

o Gamification, AR and VR tools (Reality Composer)

• Has knowledge and skills and able to teach operating AV systems

• Has knowledge and skills and able to teach use of broadcasting tools

(OBS) to support events

• Has knowledge and skills and able to teach use of maker tools

3. Experience

• At least 2 years of experience in designing and conducting coding and makerspace programme workshops.

• At least 2 years of experience in training students to operate AV systems to support events.

Job Scope:

• a. EASE (Direct Application)

i. Conduct audits at critical stages of Managing Agent (MA)/contractor’s works

ii. Engage seniors/caregivers during works

iii. Conduct checks on MA/contractor for compliance with Method statement, SOP and use of approved materials from approved suppliers

iv. Conduct checks on completed works on site tally with the items and quantity indicated in the Completion Form and claims submitted by the MA via HDB System

• b. Sprucing Work for HDB Flats

i. Conduct audits at critical stages of Sprucing Work for HDB Flats

ii. Conduct checks on contractor for compliance with Method statement, SOP and use of approved materials from approved suppliers

iii. Conduct checks to ensure that scope of works constructed and materials used were in accordance with contractual provisions, and amendments were covered by approved Requests for Variation Orders (RVOs) and supported with proper documentation

• c. New precincts/BTO projects

i. Conduct regular site checks for illegal dumping activities at common areas (e.g. void deck, turf area, staircase, common corridor, etc), and signs of misuse of lifts during the first 3 to 6 months upon completion of new blocks. Inspection may be required after office hours during both weekdays and weekend (including public holidays), if the need arises

• d. PSI

Arrange inspections with:

i. tenants to check, arrange for repair and monitor till repair is completed

ii. flat owners to check, arrange for repair under Goodwill repair assistance Scheme and monitor till repair is completed

• e. Any other duties as assigned by Supervisor

Requirements:

• Team player
• Comfortable with field work / travelling around the estate
• Experience with inspections / repair will be preferred

Salary: $16 per hour + transport allowance $50 per month

Location: Central zone includes Toa Payoh, Bishan, Bukit Merah, sims drive, Queenstown & Clementi

Working Arrangement:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

Job Description:

· Maintaining and updating of data records, filing of documents, inventories etc.

· Preparation of resources for the teaching of Art, English, and other Departments (where applicable) and the General Office.

Assist in any administrative and operations dutiesas assigned by the Admin Manager and School Leaders

Job Requirements:

· At least 3 GCE ‘O’ level passes including English.

· Good communication and inter-personal skills

· Good team player

· Proficient in Microsoft Office Application

At least have 2 years of experience working in a school environment.

Working Arrangement；

Mondays to Thursdays: 7.30am to 4.30pm

Fridays: 7.30am to 4.00pm

Contract Period: From 30 April 2024 to 30 June 2025.

Working Location： Fajar Road