An Insights Partner Development Manager is responsible to proactively manage and develop a portfolio of accounts through deepening Partner relationships, including the recruitment of new Partners aligned to territory strategy and processes.  

This role will require you to recruit, source and onboard new partners for Insights developing leads from marketing and persuading prospective partners of the benefits of a close relationship.

The future incumbent will set and execute a sales and relationship management strategy for growing specified portfolio of Partners, supporting and influencing Partners’ strategy and execution based on Insights Discovery.

Building and fostering trusted relationships as well as understanding Partners’ businesses and their unique needs are key elements of this role.  

We take pride in the value we add to our Partner’s businesses and in the mutual growth we create every day, drawing our Partners closer to Insights purpose, products and services.

Job Description

• Conduct market research and network to identify business opportunities in the Energy-as-a-Service (EaaS) sector, with primary focus on Cooling-as-a-service (CaaS) business
• Identify customer needs and build a robust opportunities pipeline across operational brownfield assets and under-development greenfield assets
• Manage end-to-end business process from strategy, ideation, lead generation, business proposal preparation to contract negotiation and closing deals in collaboration with internal and external stakeholders
• Manage ecosystem and channel partnerships with key decision makers and stakeholders in the industry
• Be proactive in scouting needs, staying abreast of technology trends and foresights, and translating these into insightful reports
• Develop and strengthen relationships with internal and external stakeholders and clients in the low carbon energy sector
• Develop new business models or transform existing ones, including organisational development, capability mapping and operating model change
• Manage project budgets and finances
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Responsibilities

• Degree in Engineering, Science or technologically-related fields with minimum 8 years of relevant work experience. Master’s degree in business is advantageous
• Familiarity with technology trends and innovation drivers in high-side cooling systems and industry best practices will be advantageous
• Creative and innovation thinking with proven track record of energy transition success in securing new contracts in cooling sector
• Solid commercial understanding with basic financial modelling, payback period analysis, etc. crucial
• Passion for new technologies and technical acumen to evaluate their relevance in sustainability and energy efficiency
• Excellent project and stakeholder management skills, negotiation, communication, and interpersonal skills
• Understanding of cooling business and service-based business models, including best practice processes
• Ability to work effectively in a multi-disciplinary lean team environment and to take initiative and deliver projects independently when required
• This role is based in Singapore but focuses on business development for the India market. Some overseas travel is to be expected

We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

Business Development Manager will be an integral part of the OFX SG team. You will play an important role in expanding revenue streams by qualifying and acquiring new B2B customers across the Mid-Size Business Segment. You will focus on solution-based sales, to educate prospective clients on OFX's value proposition and get them onboarded with OFX. You will collaborate with other members of the sales and dealing team to successfully build business relationships and grow OFX’s business in the market.

What you do

• Intelligently research, identify and build a strong pipeline of leads and opportunities.
• Maintain strong pre-sales activities through your own network and direct prospecting.
• Present and explain OFX's value proposition, products and services to the prospective clients.
• Meet and exceed revenue targets as an individual; help overall team in achieving their targets.
• Collaborate with OFX's broader team to stay updated with new and existing compliance and legal regulations, product advancements and distribution channels.
• Actively contribute and consult on longer-term strategic sales direction in Asia. Support strategic initiatives which will enable the Asia team to deliver on market expansion and revenue targets. 
• Manage data for new and prospective clients in Salesforce, maintain tracking and recording activity.

What you will be doing:

Primary Responsibilities:

• Lead the business development efforts for the Facilities Management (FM) business, establishing and nurturing relationships with potential customers and service partners, and to identify and develop new and existing business opportunities.
• Meet and exceed sales targetswhile adhering to company policies and ethical practices.
• Identify and capitalize on opportunities in both public and private tenders, to expand the client base and develop new business opportunities within the FM industry.
• Identify and prospect potential clients in the commercial and industrial sectors.
• Assist in the crafting persuasive value propositions and differentiation strategies that alig with client needs and expectations.
• Actively engage with clients to understand their evolving needs and address any concerns or issues promptly.
• Conduct market research to identify target markets, customer preferences, and industry trends, trends, competitive threats, and potential business opportunities in the FM industry.
• To maintain a professional business relationship with all internal and external stakeholders (e.g., finance department, operations department, external vendors, clients, etc)
• To conduct business development of Facilities Management (FM) business and relationships with potential customers and service partners, and to identify and develop new and existing business opportunities.
• Develop and implement business development strategies to achieve sustainable growth and profitability for the business.
• Drive strategic business expansion projects identified together with the Heads of Businesses (HOBs) to help achieve growth.
• Ensure that business development initiatives are effectively implemented and monitored from conception to implementation.
• To collaborate with functional departments to generate write-up for effective business proposals
• Coordinate with business leaders and senior sales staff to enhance our existing market penetration.
• Conduct business intelligence reviews including market analysis of competitors, industry and market in order to identify trends in Client (inc FM market sectors) and Competitor activities that influence and guide C&W business growth pipeline.

Duties:

• Explore and identify new business opportunities in the Singapore market and work with the specific HOBs to map out the strategic growth of each business/service line.
• Implement business growth strategies with close tracking of business growth activities.
• Lead and initiate preliminary discussions on business growth opportunities.
• Coordinate with various stakeholders to drive strategic business development projects.
• Lead and identify task force for the strategic business development projects and take charge of due diligence of projects identified.
• Develop and build relationship with targeted key accounts and business alliances or partners that have presence across the Singapore Market.
• Keep abreast of emerging trends and new development in the market.
• Share business intelligence and the progress of strategic business development projects monthly.
• Any other duties as assigned whenever required

You are:

• Diploma/ Degree in Facilities Management, Estate Management, Business Management or relevant related discipline from a recognized tertiary institute
• At least 3 years of relevant experiences in facilities management and business development portfolios
• Able to work independently with minimum supervision
• Good team player
• Proactive and independent
• Those with Facilities Management operation experiences or equivalent is an added advantage
• While your Job Description is defined in your Letter of Offer, you may be required to perform any related duties as required and directed. You shall be required to take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Job Description:

The COB & CM Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:

• The COB & CM Senior Manager supports the Continuity of Business Office.
• General management and leadership in a variety of activities.
• Participate in and advance a wide array of business initiatives, as well as ensure the seamless functioning of the CoB organization.
• Form trusting relationships with senior executives and influence across Citi’s various Sectors and Regions.
• Partner with the CoB Program Management and Sector & Region Leads on the communication strategy and materials (e.g. town halls, VOE, committee meetings).
• Provide program oversight of the CoB tactical and strategic deliverables ensuring quality, efficiency and accuracy.
• Lead and coordinate a wide range of activities at the direction of the CoB Head.
• Partnering with the CoB leadership team to develop and maintain a calendar of activities.
• Collaborate, plan and organize with and through people to gather information from across the organization and external committees to report and make business recommendations.
• Facilitates a process to ensure that business continuity plans are viable, executable, implemented and tested.
• Promotes business continuity awareness and education.
• Identify gaps in performance and associated risks, recommend corrective actions and partner with stakeholders and management to develop Corrective Action Plans (CAPs).
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience in COB (Continuity of Business) & Crisis Management
• Excellent computer skills (Word, Excel, PowerPoint)
• Excellent communication skills are required to document policies, procedures, and standards.
• Demonstrated planning and organizational skills.
• Must be able to effectively interact with senior management and persuasiveness to solicit management and staff cooperation.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Position Overview:

The Human Resource Business Partner (HRBP) plays a crucial role in aligning HR strategies with the overall business objectives of the organization. This role acts as a key liaison between the HR department and various business units, collaborating closely with leadership and staff to support and drive the achievement of organizational goals. The HRBP provides proactive HR consultation, strategic guidance, and expertise to business leaders, while also ensuring the effective implementation of HR programs and initiatives.

Key Responsibilities:

1. Strategic HR Planning & Business Partnering:

• Collaborate with business leaders to understand business objectives and challenges, translating them into HR strategies and action plans.
  
• Develop and implement HR initiatives that support the organization's long-term vision, growth, and manpower planning.
• Collaborate with business leaders to understand their objectives, challenges, and manpower needs.
• Develop a strong working relationship with department heads and key stakeholders to provide proactive HR support and solutions.

2. Employee Relations:

• Act as a trusted advisor to managers and staff, providing guidance on HR policies, procedures, and best practices.
• Manage staff relations issues, conduct investigations, and mediate conflicts to maintain a positive work environment.

3. Talent Acquisition and Onboarding:

• Partner with business leaders to identify and hire top talent that aligns with the business needs and culture.
• Oversee the onboarding process to ensure new staff have a smooth integration into the company.

4. Performance and Talent Management:

• Advise managers on performance management processes, including goal setting, performance reviews, and development plans.
• Support the identification of high-potential staff and assist in creating succession plans.

5. Learning and Development:

• Collaborate with relevant HR team members and/or business leaders to identify skill gaps and training needs within the business units.
• Assist in the design and implementation of employee development programs.

6. Compensation and Benefits:

• Work with relevant HR team members to ensure competitive and fair compensation and benefits structures that attract and retain talent.
• Provide insights and recommendations on salary adjustments, promotions, and bonuses.

7. HR Metrics and Reporting:

• Analyze HR data and metrics to identify trends and insights that inform decision-making.
• Prepare regular reports for management on key HR metrics and their impact on the business.

8. HR Policy and Compliance:

• Ensure compliance with labor laws, regulations, and company policies across the business units.
• Advise management on potential risks and propose mitigation strategies.

• Bachelor's degree. Master's degree or HR certifications are advantageous.
• Proven experience as an HR Business Partner or HR Generalist, ideally in a fast-paced corporate environment in the IT industry.
• To succeed, minimum 5-7 years of HR business partnering, or 7-10 years combined HR business partnering, HR generalist and HR specialist experience are likely required.
• In-depth knowledge of HR best practices, employment laws, and regulations.
• Strong interpersonal, communication, and influencing skills to build effective relationships with stakeholders at all levels.
• Demonstrated ability to think strategically and broadly and translate business objectives into HR solutions.
• Analytical mindset with the ability to use data to drive HR decisions.
• A proactive approach with the capacity to thrive in a dynamic and evolving organization.

• Fun working environment
• Flexible Benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description

The Consultant will provide expert guidance on the configuration and implementation of Temenos Payments solutions across the project lifecycle. With a deep understanding of payment schemes, SWIFT, and ISO20022 standards, the candidate will be responsible for delivering high-quality solutions that meet client requirements. A strong background in Temenos Payments Hub is essential for this role.

Key Roles and Responsibilities

• Recognized as a specialist in complex functional and business matters. Works independently and in a collaborative nature.
• Analyze client’s complex business requirements and relate them to Temenos payments product capability
• Collaborate with clients to write specifications (BRD’s and FSD’s), when needed, for local development and ensure that the development team has a clear understanding of these specifications
• Identify and address project gaps, proposing feasible solutions including workarounds or process adjustments that align with project scope.
• Determine and confirm specific Temenos product customizations based on defined business requirements.
• Prepare and perform the configuration of TEMENOS products through the definition of static and semi-static data for the installation of the core banking system
• Prepare and perform the functional testing to support User Acceptance Testing (UAT)
• Conduct a thorough assessment of the client's operations to identify opportunities for T24 optimization, recommend best practices, and mitigate potential risks that can damage the client's business or contradict legal requirements
• Conduct workshops and demonstrate the product capabilities to meet specific project needs
• Manage the communications with all stakeholders and be a single point of contact for the end-to-end solutions.
• Conduct end-user training and mentoring

Requirements:

• Required to hold a bachelor’s degree with a minimum of 8 years of experience in Temenos Solutions Consultancy, and Expert Services, ideally in a banking environment.
• Experience in Temenos Payments hub implementation projects will be highly preferred.
• Show in-depth knowledge of standard banking processes and payments modules.
• Strong payments domain and TPH product knowledge. Other T24 modules i.e AA Loans, AA Deposits, Treasury Modules (MM, FX, and Swaps), Securities, and Corporate Actions will be an added advantage.
• Show full understanding and ability to leverage the TEMENOS Implementation Methodology
• Proven track record in end-to-end implementation and delivery of T24 Core Banking systems
• Other: Analytical, organized, team player and able to work in a Multicultural environment, excellent presentation skills.

Job Description

The Consultant will provide expert guidance on the configuration and implementation of Temenos Payments solutions across the project lifecycle. With a deep understanding of payment schemes, SWIFT, and ISO20022 standards, the candidate will be responsible for delivering high-quality solutions that meet client requirements. A strong background in Temenos Payments Hub is essential for this role.

Key Roles and Responsibilities

• Recognized as a specialist in complex functional and business matters. Works independently and in a collaborative nature.
• Analyze client’s complex business requirements and relate them to Temenos payments product capability
• Collaborate with clients to write specifications (BRD’s and FSD’s), when needed, for local development and ensure that the development team has a clear understanding of these specifications
• Identify and address project gaps, proposing feasible solutions including workarounds or process adjustments that align with project scope.
• Determine and confirm specific Temenos product customizations based on defined business requirements.
• Prepare and perform the configuration of TEMENOS products through the definition of static and semi-static data for the installation of the core banking system
• Prepare and perform the functional testing to support User Acceptance Testing (UAT)
• Conduct a thorough assessment of the client's operations to identify opportunities for T24 optimization, recommend best practices, and mitigate potential risks that can damage the client's business or contradict legal requirements
• Conduct workshops and demonstrate the product capabilities to meet specific project needs
• Manage the communications with all stakeholders and be a single point of contact for the end-to-end solutions.
• Conduct end-user training and mentoring

Requirements:

• Required to hold a bachelor’s degree with a minimum of 12 years of experience in Temenos Solutions Consultancy, and Expert Services, ideally in a banking environment.
• Experience in Temenos Payments hub implementation projects will be highly preferred.
• Show in-depth knowledge of standard banking processes and payments modules.
• Strong payments domain and TPH product knowledge. Other T24 modules i.e AA Loans, AA Deposits, Treasury Modules (MM, FX, and Swaps), Securities, and Corporate Actions will be an added advantage.
• Show full understanding and ability to leverage the TEMENOS Implementation Methodology
• Proven track record in end-to-end implementation and delivery of T24 Core Banking systems
• Other: Analytical, organized, team player and able to work in a Multicultural environment, excellent presentation skills.

Your Career

This Alliances Business Manager role will develop the full 360 degree Telco Service Provider (SP) partner led growth from leveraging partner teams and reach, especially for Managed Services. Reporting to the JAPAC Strategic Alliances Director, you will center your role on developing and growing partner led opportunities with SP partners who actively drive revenue for their business in Managed Security Services.

You will build the Go-to-Market (GTM) Plan for SP across the JAPAC Theatre as follows:

* Identify Focus Area Telco Service Providers (among the 6 geographic Areas of JAPAC Theatre)

• Executive & Business Unit Structures

• Unique Differentiator/s for each SP

• Solution Offerings to Embed PANW

* Execute & Enhance the GTM Plan

• Execute Joint Planning with Focus Partners

• Oversee Joint Solution Development

• Clarify or Develop the Market Messaging & Positioning

• Encourage Joint Sales, Presales, Channel Teams and Delivery Enablement

• Collaborate with Marketing for Demand Generation Campaigns

You will be responsible for educating and engaging the sales account teams within partners and at PANW on the benefits of tri-party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital way of life. Success in the role will also require developing a strong internal network across PANW teams, including Sales, Marketing, Area Channel Business Managers, Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow SP partner-led transactions - New Customer Acquisitions

• Embed PANW solutions into SP partners service offerings

• Business development with partners involvement to help activate them on PANW offerings

• Build a strong business network within the Area channels organizations - It is your responsibility to continue to nurture and grow your network

• Engaging with key stakeholders (PANW Area and Channel leadership, Channel Business Managers, Distributor Business Managers) to build and execute on a your SP channel plan

• As part of the overall JAPAC theater plan, activate Focus SP partners, then identify and recruit emerging SP partners who prioritise Cybersecurity in their Network or SOC go-to-market strategy

• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations

• Work well in a team environment to ensure partner and customer satisfaction

• Design compelling value proposition that inspire partners to promote our solutions 

• Work with select partners and help them build a services catalog around our cloud security offerings

• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment

• Lead regular business performance and relationship reviews with senior management and various stakeholders 

• Build and maintain activity of performance reports and activity dashboards

Team Summary

Client Services (CS) provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services, enabling our client facing teams to deliver and scale new products, services and initiatives into the market.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Business Strategy and Operations Director does at Visa:

The role of Business Strategy and Operations Director for Client Services (AP) is a key role that is responsible for a wide range of activities required to support the AP Head of Client Services in delivering against regional and global priorities. The role is based in Singapore and provides an excellent opportunity to gain a broad strategic overview of Visa’s business. It will involve close collaboration with the Client Services Leadership Team as well as strong partnership with other functional leaders across Asia Pacific.

Specific responsibilities span across the following key areas:

• Drive end-to-end management of Client Services Objectives and Key Results (OKRs) – collaborate with CS Leadership Team and other global as well as regional stakeholders to facilitate OKR targets each year. Establish accurate tracking capabilities to measure performance against targets.
• Reporting on business performance through Monthly Business Reviews. Partner with relevant people to understand any variances to targets and provide clear insights into improvement opportunities.
• Establish a robust operating rhythm with Client Success Cluster Leads to track key performance metrics and support the program management of strategic Client Success initiatives.
• Manage revenue generated through the Visa Online Access Fee including billing, forecasting, budget setting and careful management and tracking of fee waivers.
• Create materials and content for monthly business reviews, monthly staff newsletter, Town Halls, executive updates, CSLT and department meetings, and other key updates as appropriate.
• Work with AP leadership team, AP Pricing Team and Global CS Pricing on socialization of new Client Services product and pricing changes that drive revenue growth for the organization. Partner with other functional teams to promote revenue generating services to our clients. Develop capabilities to track revenue performance against budget and targets.
• Partner with the Finance Business Partner and CS Leadership Team to build the annual revenue and expense budget. Demonstrate a strong understand of the revenue and expense drivers and articulate risks and opportunities that may impact budget performance.
• Drive operational resilience by partnering with Risk and other internal CS Teams to facilitate crucial risk requirements such as Business Continuity exercises and Risk as well as Control Self Assessments.
• Partner with Global Service Excellence Team to drive key process improvement initiatives that will create efficiencies, improve the customer experience and reduce cost.

Why this is important to Visa

The candidate will play a key central role in driving business effectiveness through a best-in-class project and program management capability, ensuring successful execution of strategic plans across the region and provide support to the SVP Client Services (AP) and the broader AP Client Services Leadership Team.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This role is a 12 month contract role based in Singapore. Work experience in Gaming Industry/Verticle/Domain is a must have.

We are hiring 3 headcounts for 3 different Market, Must have spoken language in Korean/Vietnamese/ Mandarin to effectively liaise with counterparts and client in the market.

Responsibilities:

• Collaborate with various departments to solve operational issues encountered by partners.
• Manage daily operations, including handling inquiries, ensuring compliance, resolving escalations, and managing contract-related activities.
• Perform internal operational tasks such as report preparation, outcome tracking, and updating internal teams and partners.
• Serve as an internal advocate, aligning partner needs with policy and platform teams.
• Become the team’s expert on operational policies and procedures.
• Proactively seek and implement improvements to the partner experience through clear communication and educational resources.

Requirements:

• Must Fluency in English and either Korean, Mandarin, or Vietnamese to effectively engage with clients and counterparts in these market.
• Bachelor’s degree or higher.
• At least 3-4 years of experience in online operations, customer success, account management, or project management within the Technology/Gaming sectors.
• Strong communication and presentation skills, with the ability to simplify complex issues.
• Proven ability to collaborate effectively across various management levels.
• In-depth understanding of internet technologies and operational workflows.
• Proficiency in MS Excel and PowerPoint for detailed data analysis and reporting.
• Technical aptitude, with knowledge of tools, IT languages, and systems being a plus.

Responsibilities

Conduct and Discipline

• Monitor absent employee, serve letter of breach of contract
• Put up cases for union appeal to HQ
• Monitor excessive MC cases Board of Inquiry (BOI)
• Upon receipt of approval by Head Depot to convene a BOI, arrange for BOI Chairman and members (inclusive of Union representative) to conduct the

BOI Union Appeal / CPS System

• Coordinate and arrange with Union on the appeal sessions. Inform Interchange Managers on the appeal dates and venue.
• Update BC files on past disciplinary records for appeal.
• Update the outcome of the appeal cases and send to IGs for follow-up action
• Maintaining the CPS System

Welfare & Benefits

• Co-ordinate free bus, order wreath upon death of employee immediate family member
• Issue of employee pass to recruit, and replacement for lost and damaged ones
• Monitor renewal of driving license/vocational license/work permit/employment pass
• Monitor renewal BCs who are due for contract renewal
• Cancellation of WP and employment pass, withdrawal of VL (non-local) upon BC leaving Company
• Monitor staff due for retirement
• Put up retirement case on optional/medical ground for approval
• Issue letter of certification of employment when required
• Assists in organizing monthly/quarterly orientation sessions for Head Depot

Others

• Assist on other duties as assigned

Requirements

• 2 years of relevant experience
• Candidate must possess at least a GCE ‘A’ or Diploma in Human Resource Management or equivalent
• Organised, meticulous and task-oriented
• Proficient in MS office
• Team player
• Preferred IHRP certified
• Good verbal and written communication skills in both English and Mandarin in view our primary stakeholders converse mainly in these 2 languages. Able to converse in dialects is an advantage
• Enjoy working in fast-paced environment

• Remuneration Package: Up to Basic $3,500 + Completion Bonus
• Company: Leading MNC in Chemical Manufacturing
• Working Hours: Monday to Friday, 8:30 AM to 5:00 PM
• Location: Jurong Island (Company Transport Provided at Designated Points)

Are you ready to take your career to the next level with a dynamic multinational chemical manufacturing company? My client is seeking a motivated and detail-oriented HR Admin Officer to join their Human Resource and Administration team. This is an excellent opportunity for someone looking to make a tangible impact in a supportive and thriving work environment.

Responsibilities:

• Administrative Support: Provide general administrative support to the Human Resource & Administration department.
• Records Maintenance: Keep employee records up-to-date and accurate.
• Recruitment Support: Assist with onboarding and offboarding processes to ensure a smooth transition for new and departing employees.
• Welfare Coordination: Organize and coordinate welfare and recreational activities to foster a positive workplace culture.
• Safety & Health: Support the Workplace Safety & Health committee and related activities.
• Safety & Benefits Management: Administer and oversee employees' safety equipment and benefits.

Requirements:

• Educational Background: Minimum “O” level with relevant experience. Higher NITEC in Business Administration, Business Studies, or a related field is preferred
• Experience: Minimum 3 years of working experience within HR administration support
• Skills: Strong team player with initiative, excellent communication, and interpersonal skills. Ability to manage tasks efficiently and meet deadlines.

Why Join My Client?

• Completion Bonus: Enjoy a rewarding bonus upon successful contract completion.
• Company Transport: Convenient transport provided to and from Jurong Island.
• Growth Opportunities: Be part of a leading MNC with numerous career development possibilities.
• Supportive Environment: Work in a collaborative team committed to your success.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operations, and macroeconomics, VCA drives high impact and tangible financial results.

At VCA Digital Practice, we drive digital enhancements and transformations for our clients to thrive and compete in a digital world. We help our clients with various capabilities that accelerate digital channel sales, enhance payments, and create superior digital experiences.

What a HCD Design Senior Manager does at Visa Consulting and Analytics

• You will drive co-creation of new solutions and digital journeys, by leveraging design principles and HCD approach

• Communicate visually through storyboards, wireframes, interactive prototypes and concepts.

• You will join engagement teams serving our clients and gain exposure to a spectrum of topics that are complex in scale and scope, intellectually demanding, and deadline driven.

• You will work in teams of typically 3 – 5 consultants/designers, taking charge of specific aspects of the project. You will do extensive  research, source data, lead cocreations  and contribute to identifying potential solutions for a specific client problem or challenge.

• Rapidly convert ideas into working prototypes, meshing-together solutions/capabilities that exist within Visa or externally.

• Conduct and/or support in-depth market testing using various qualitative and quantitative research methods

• Develop a nuanced understanding of emerging digital payment trends as well as Visa’s capabilities and be able to apply them to clients’ business problems to actively engage with clients and co-develop meaningful solutions to address their challenges.

• You will also present results to internal Visa stakeholders, client management and at-times implement recommendations in collaboration with client team members.

• Contribute to key Practice building initiatives – Capability / IP generation, training, mentorship, team initiatives.

Projects you will be a part of:

At Digital Practice, you will learn how to design, build, scale, and transform digital businesses. You will learn about Digital Payment Products, Building New Digital Capabilities and Scaling user loyalty and revenues by leveraging cutting edge digital capabilities.

You will have opportunities to hone your functional expertise with Digital Practice and your core business skills. You will have opportunities to learn on the job and through formal training programs. We work on a wide variety of topics and this experience will offer a great platform to build your career.

THE CONTEXT            

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly- focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent. To go further, with Dior.

YOUR IMPACT             

Under the supervision of the Regional Finance Director PCD TR APAC, you will be a key business partner in understanding and analyzing the complex yet fascinating and growing Travel Retail business of the APAC region. As part of the Finance Team, you will have a significant role into defining the PCD TR APAC financial equation through the different forecast exercises and closings, participating in making sure the financial operations run smoothly at the right level of data quality. Also, you will be a key contributor in various optimization and revamping projects of our financial processes. The position is based in Singapore and your main stakeholders will be the accounting teams and operational Teams of the different areas.

YOUR MISSION             

• Running controlling & financial operations: To be Actively involved in the day-to-day operations of the department and therefore of the whole region. This includes making sure our expenses are booked at the right level of expectation, on a timely manner following the right phasing and proper affectation within our financials.

• Analysis & reporting: Partnering with the different stakeholders to analyze the gaps and inconsistencies that may arise from those bookings vs our expectation and report back to the business / management with necessary recommendations or alerts. On the regulatory side, to ensure the actuals are aligned with accounting standards, respecting regional, central and internal control guidelines. To conduct in-depth financial analysis when required, providing insights to the Management. To build-up and sustain a reporting environment that allows the stakeholders to access their key financials data and a seamless manner.

• Continuous improvement: To be proactive into identifying, proposing to Management and coordinating improvement of our financial processes at local or regional level. To be a key coordinator / contributor toward central initiatives that are aiming at improving our financial processes and information workflows. 

WHAT CAN WE OFFER?                       

A demanding role within an ambitious and fast-growing environment with daily opportunities to learn and develop your skills alongside passionate team members. Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

SO, HOW FAR WILL YOU TAKE DIOR?

Job Summary

Excellent opportunity for a Business Analyst to be part of the Change Management Team to manage major and strategic change initiatives work for a leading Financial Services organization.

Mandatory Skill-set

• Degree in Information Technology / Finance/ Business
• At least 5 years of working experience as a Business Analyst in a project setting within Financial Services Industry;
• Experience and knowledge of change and project management principles, methodologies and tools;
• Solid understanding on change management process;
• Good understanding of Wholesale banking products, process, and technologies solutions;
• Working experience in Wholesale payment process and SWIFT messaging are required;
• Proficient in gathering and documenting business requirements, creating functional specifications, and user stories;
• Excellent analytical and problem-solving skills, with the ability to think critically and strategically;
• Strong interpersonal and communication skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders;
• Strong attention to detail and ability to manage multiple priorities and deadlines;
• Must be able to work independently and collaboratively in a fast-paced environment.

Desired Skill-set

• PMP / Scrum certified.

Responsibilities

• Collaborate with stakeholders to understand business change initiatives, objectives, requirements, and challenges;
• Gather and document user requirements and translate it into functional specifications and user stories;
• Conduct impact analyses, assess change readiness, and perform gap analysis to identify discrepancies between current and desired states and propose solutions to bridge the gaps;
• Perform risk assessment with project implementation; identify and manage project dependencies;
• Develop and maintain business process models, use cases, and other relevant documentation;
• Conduct feasibility studies and cost-benefit analysis to evaluate potential solutions and make recommendations to stakeholders;
• Collaborate with technical teams to ensure accurate translation of business requirements into technical specifications;
• Facilitate user acceptance testing (UAT) and support end-users during the implementation and post-implementation phases;
• Maintain regular updates with other (change) business analysts across the region for alignment and updates on the project status, risk and issues;
• Collaborate with stakeholders to continuously improve business processes, systems, and workflows.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Supports Regional Director Asia Pacific, Sales Flexible Accessories on sales & marketing related topics
• Report on and analyze sales and customer data to identify account and market opportunities through market studies (desk research & interviews) and market entry strategies of related abrasives products, in particular for China, ASEAN and Japan
• Prepare monthly management data for internal reporting and business reviews with Global Headquarters
• Support in preparation of presentations for senior management level meetings
• Independent handling of routine and ad-hoc tasks

Primary objectives of the position:

• Responsible for the complete management of premises, as well as planning and implementing effective support strategies that meet the demands of the studio to enable a high performing culture.
• Provide administration support to the Singapore studio Principal and Leadership group, and timely, professional, and responsive customer service to all Hassell staff and clients with consistent high-quality outputs.

      Key Activities:

• Day to day management of operations and ensuring a collaborative team approach with excellent communication and customer service skills.
• Manage the day to day functioning of the studio premises and various facilities.
• Oversee the coordination of internal studio events / functions / catering requirements, with other Business Support staff and the Culture Collective group.
• Support with travel and accommodation bookings for Hassell personnel through relevant suppliers as required.
• Assist the Business Development team where necessary on proposals and awards submissions.
• Manages studio operating expenses with support sought from local Studio Accountant including approval of purchase orders for studio expenditure (i.e. non-project related).
• Completion of relevant elements for inclusion in the Regional Report which includes operational, project and non-project issues for the studio with input from Practice Leaders and business functions.
• Chairs weekly leadership meeting and ensure actions are undertaken as required.
• Assists the Managing Principal on studio tenancy issues including lease renewal, negotiations, security and any other tenancy requirements.
• Support Professional Practice to ensure monthly reports are undertaken for all projects in the studio, by ensuring all reports have been submitted to Practice Leaders for review and action as applicable.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24086

This is a one-year contract role.

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware ie weblogic or JBoss or Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Business Support Executive with ERP (Enterprise Resource Planning) experience typically handles a range of administrative tasks and supports various functions within an organization using ERP systems.

Key Responsibilities:

1. ERP System Management: Maintain and update ERP systems to ensure they meet the organization’s needs.
   Troubleshoot and resolve issues related to ERP software.
   Customize ERP modules to align with business processes.
   
2. Inventory Management:
   Monitor and manage inventory levels to ensure they are in line with company requirements and demand forecasts. Conduct regular stock audits to verify inventory accuracy and identify discrepancies. Reconcile inventory records with physical stock counts.
   
3. Data Entry and Management: Enter and update data within the ERP system, ensuring accuracy and consistency.
   Generate reports and analyze data to support decision-making.
   
4. Process Improvement:Identify areas for process improvement and work with teams to implement changes.
   Assist in the development and documentation of business processes and procedures.
   
5. Collaboration: Work closely with other departments to ensure the ERP system supports their needs and integrates smoothly with other systems.
   Coordinate with IT and software vendors to address system-related issues.
   

Skills and Qualifications:

• ERP Knowledge: Familiarity with ERP software such as SAP, Oracle, Microsoft Dynamics, or similar systems.
• Technical Proficiency: Ability to navigate and troubleshoot ERP systems; understanding of database management and integration.
• Administrative Skills: Strong organizational skills, attention to detail, and proficiency in office software (e.g., MS Office Suite).
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Ability to identify problems, analyze options, and implement effective solutions.
• Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Experience:

• Previous experience in administrative support or a similar role.
• Experience working with ERP systems in a professional setting.
• Knowledge of industry-specific practices can be advantageous, depending on the sector (e.g., manufacturing, retail, finance).

Requirements:

• Diploma / Degree
• Minimum 1 - 2 years of work experience, preferably in manufacturing / retail environment
• Mature, organized, meticulous, task-oriented, and able to handle tasks independently.
• Must be a team player.
• Good communications skills in English and Mandarin to liaise with suppliers from Mandarin speaking countries.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

Your Role

We are looking for a highly motivated Sr Business Analyst to join our JAPAC Go-To-Market Shared Services team. As a business analyst, you will play a key role in sales and program initiatives focused on our commercial go-to-market execution in the JAPAC region. Your work will help us identify trends and correlations to better drive business outcomes. Key elements of your role will include the optimization and execution of global programs and regional initiatives targeted at our sales expansion into commercial via our channel route-to-market.

Your Impact

• Work with key business stakeholders and regional teams (sales operations, business intelligence, strategy and planning) to deliver insights, reports, visualization and analysis to solve important business problems and optimize growth opportunities

• Act as the lead liaison and strategic partner in collaborations with Distribution & Commercial cross-functional teams, including field account managers, marketing team, speedboat teams, other channel groups, as well as external business partners.

• Lead systems and related projects across the project lifecycle, starting from planning, initiation, development, implementation, communication, change management activities, risk management and the collection of best practices

• Working closely with the Director of Operations to develop, implement and maintain consistent operating procedures around distribution route-to-market priorities such as frictionless transactional process, stocking strategies and other similar initiatives.

• Partner with the commercial sales team to drive the data analysis effort from start to end for our Inside Sales Representatives (ISR) team to optimise efficiency and productivity in the whitespace territories including Small and Medium Business segmentation (SMB)  

• Work with complex data sets from across the value chain such as sales, perform deep analytical dives into transactional database and identify subsets of trends and correlations to better drive business outcomes. Conduct ad-hoc analyses to support cross functional projects.

• Act as a representative of channel strategy with internal and external business partners. Assist in the review and evaluation of business initiatives, product and projects with respect to formulate insights for senior business leaders.

• Assist with business strategy, controls and financial performance. Manage and execute a disciplined change management process.

• Lead workshops to elicit business needs and create requirement models. Interface with support teams and operations to solve challenging business pain-points.

• Develop and execute channel growth strategy & initiatives, planning, including opportunities to generate further value and partner retention

• Design, implement, and support KPIs for HR Services

• Mentor, guide, advise and/or check the work of less experienced Business Systems Analysts

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Attributes

• Make data meaningful to stakeholders where they can derive better insights towards achieving a business goal.
• Be a critic to the product team to help them focus on the right metrics at the same time provide the requisite direction through data.
• Autonomy, drive the direction of data usage, sources  to achieve business goals
• Business acumen to co-relate data to solving real life problems.

Data Analysis & Reporting:

• Collect, process, and analyze large datasets to identify trends, patterns, and insights.
• Develop and maintain dashboards, reports, and visualizations to communicate findings effectively.
• Use statistical tools and techniques to interpret data and analyze results.
• Prepare and present detailed analytical reports for stakeholders at all levels of the organization.
• Collaborate with the product team to understand their analytical needs and deliver actionable insights.

Data Management:

• Ensure the accuracy, completeness, and consistency of data across different sources.
• Work with IT and data engineering teams to optimize data pipelines and workflows.

Project Collaboration:

• Partner with product managers, developers, and other stakeholders to integrate data analysis into product development and business strategies.

• Bachelor's degree in Data Science, Statistics, Economics, Finance, Computer Science, or a related field.
• Minimum of 3 years of experience in a data/business analyst role, preferably within the fintech industry.
• Strong proficiency in SQL and experience with data manipulation and querying.
• Experience with data visualization tools such as Tableau, Power BI, or similar.
• Proficiency in statistical analysis software (e.g., R, Python) and Excel.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights..
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly to non-technical stakeholders.

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Business Development and Customer Experience Executive. The ideal candidate will play a crucial role in managing and enhancing relationships with our valued customers, ensuring satisfaction, and contributing to the overall success of our organization.

Job Responsibilities:

·        Proactively engage with customers to understand their needs and expectations.

·        Build and maintain strong, long-lasting customer relationships through effective address of customer inquiries, concerns, and feedback promptly and professionally.

·        Procure, maintain and develop meaningful relationships with existing and new clients to improve retention rate by actively reaching out to key accounts and private clients on regular basis

·        Receive and resolve customers’ concerns and enquiries to your best ability and achieve maximum revenue

·        Maintain accurate and updated customer records in the CRM system.

·        Analyze customer data to identify trends and opportunities for improvement.

·        Collaborate and work closely with internal stakeholders to fulfil client’s expectations and business objectives, to have resolution of customer issues, inventory supplies, logistics and fulfilment of orders management.

·       Ability to partner with multiple departments and stakeholders.

·       Excellent problem-solving skills with meticulous attention to detail.

·       Ability to work collaboratively in a team environment.

·       Assist in drafting proposals to generate more revenue from clients.

·       In-depth knowledge of liquor business and value propositions.

·       Provide administrative support to Business to Business, Operations, and Sales teams to ensure smooth day-to-day operations.

·       Maintains Customer Service Feedback database.

·       Responsible for QSM Submission and other activities.

·       Support any off-site event or ad-hoc projects under the Service Excellence/CRM team.

·       Backup support for after-sales service requests, including retail, VIP, ISC, etc.

·       Degree in a relevant discipline.

·       At least 2 years of experience in managing customer service and expectations of high-profile clients.

·       Proven experience in customer relations or a similar customer-facing role.

·       Resourceful, positive attitude, and focus on customer satisfaction in a fast-paced environment.

·       Proficient in internet and Microsoft applications.

·       High-level communication skills in both English and Chinese.

·       Proven ability to negotiate.

·       Strong customer service recovery and conflict resolution skills.

·       Good organizational skills.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

He/she reports to the Business Unit Manager and you will be required to create partnerships with existing and potential clients as well as identify new service offering opportunities to grow the business. Specifically you will be required to:

• Develop, monitor and achieve Key Performance Indicators (KPI’s) for the Business.
• Prepare winning proposals and engage in direct sales activities to achieve lasting client relationships.
• Prepare action plans to effectively achieve sales objectives and actively market the downstream businesses capabilities to potential clients
• Utilize sales skills, in addition to technical service knowledge, to sell multiple product lines and develop cross-selling opportunities across business lines as they present themselves in key areas such as:
  • Petroleum cargoes testing
  • Inspection services

ROLE SUMMARY:

The Senior Business Development Manager is responsible for revenue generation from new customers, within one or several business units. He/ She will be expected to source and close leads working with Exhibitor Marketing, to develop strategies to attract new customers, enter new markets and review new business revenue. The role will be expected to sell to a variety of customers, independent small and medium enterprise customers (most our customer base) up to large key account acquisitions. As part of the life time management of customers, at times the Senior / Business Development Manager will be expected to support the closing or retention of high value or strategic customers, in particular those whom the Senior / Business Development Manager first acquired.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers (including some customers who have not exhibited for several years) across products and revenue streams within a business unit
• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching
• Development of brand and industry specific knowledge to enhance and improve new business sales performance
• Identification and development of business development strategies, working with Event Directors to target new market sectors and regions
• Development of market analysis and opportunity assessment for brand growth and new revenue growth opportunities
• Collaboration with Exhibitor Marketing teams to develop attraction campaigns which could drive business development opportunities
• Support on the on-site re-booking of new business customers, and begin the handover of customers onto the account management team
• Support (where necessary) in the retention of existing customers
• To account manage newly acquired customers through their first show cycle to ensure a positive experience and provide resolution advice where necessary, working with other business functions (e.g. Marketing, Brand or Event Operations)
• Liaise with the Event Director in relation to key high value new customers, and Sales Operations with regards to available spots on the floor plan
• Adoption of sales pipeline process and data quality maintenance through use of Salesforce (CRM system)
• Manage the capture and entry of Sales contract information
• Manage sales information and customer requirements (via Salesforce) to Sales Operations and Event teams
• Act as an informal mentor to Business Development Executives within the Sales team, to share industry knowledge and experience
• Support overdue payment collection for accounts under management
• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

• Business Development revenue targets
  • New business revenue growth (new customers)
  • New business revenue growth (lost customers)
  • Brand (Event/product) new business revenue performance against target
  • Life time customer value
• Individual performance metrics
  • Number of open opportunities
  • New business sales conversion % (win rate)
  • Deal size (average sales value for closed – won deals)
  • Sales cycle time (average time it takes a team to close a customer)
  • % of sales target attained
• Individual sales activity metrics
  • Number of new calls and meetings (by sector / account size)
  • Number of new opportunities (pipeline)
  • Number of new leads generated into pipeline
  • Number of new f2f customer meetings
• Sales process and technology adoption metrics
  • Key Salesforce system adoption metrics
  • Sales Excellence pipeline process adoption