GENERAL DESCRIPTION

This position within the Complaint Handling (CH) department is responsible for performing complaints investigation in accordance with the CH framework, using a set of globally aligned methodologies, as well as location-specific reviews. The complaint handling team is responsible for addressing and resolving customer complaints effectively and efficiently. They ensure that all complaints are thoroughly investigated, documented, and resolved in compliance with regulatory requirements and the bank's policies and procedures. The team works closely with various departments and stakeholders to gather relevant information, analyze complaints, and provide appropriate solutions or remedies to customers. Additionally, the candidate is expected to provide coaching and training to staff being monitored to enable them to meet policy and procedure requirements.

MAIN DUTIES

• Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
• Analyse complaint data and identify trends, patterns, and areas for improvement.
• Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
• Develop and implement strategies to improve the complaint handling process and enhance customer satisfaction.
• Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
• Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
• Stay updated on industry regulations and best practices related to complaint handling and investigation.
• Foster a culture of continuous improvement, promoting a customer-centric approach within the team.
• Proactively identify potential risks and escalate issues to senior management as appropriate.
• Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.

WORK EXPERIENCE REQUIREMENTS

• Minimum of 7 years of experience in compliance, risk and controls or audit function, with experience in investigation, preferably in wealth management.
• Strong knowledge of regulatory requirements and industry best practices related to complaint handling and investigation in the banking sector.
• Excellent problem-solving and analytical skills, with the ability to gather and interpret complex data.
• Exceptional attention to detail and accuracy in documenting complaint investigations and preparing reports.
• Advanced communication skills, both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Strong leadership abilities, with the capability to motivate and inspire team members.
• Ability to handle high-pressure situations and manage multiple priorities effectively.
• Sound judgment and decision-making skills, with the ability to assess risks and make appropriate recommendations.
• Strong interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
• Familiarity with digital channels and technology-driven complaint handling solutions is a plus.

EDUCATION REQUIREMENTS

• University degree or equivalent from a reputable institution
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.

Overview:

Our client is actively looking for temp. part-time admin staff in assisting daily administrative tasks, supporting with operations to ensure smooth workflow processes.

Job Requirements:

Data Entry Personnel x1 (3 Months)

• Documentation and data entry: Input data in systems, maintain electronic files.
• Working hours: 3 days work week, 8h per day.

Scanning & Archiving Assistant x1 (3 Months)

• Filing & archiving of documents.
• Scanning duties and sorting of e-documents in folders.
• Working hours: 3 days work week, 8h per day.

Specifications:

Location: Taiseng

Job Description:

• Ensure smooth running and coordination of HeritageCares programmes/events/trainings (digital/onsite), including liaising with internal colleagues, partners, vendors and volunteers etc.
• Plan and conduct surveys for programmes and collate and evaluate collated feedback
• Assist the team in preparing marketing and publicity materials for programmes were required.
• Participate in conceptualisation of programmes for HeritageCares beneficiaries
• Assisting the team with management, liaison work and training of volunteer volunteering for HeritageCares programmes
• Other inter/cross-departmental projects as assigned

Working Arrangement:

Working Hours:

Mon-Thurs: 9am – 6.30pm

Fri: 9am – 6pm

Location: City Hall MRT Station

Salary: $2900-3100/Month

Contract Duration: 12 Months

Job Requirements:

1. Background in Arts, Arts Management, Business Administration, Marketing, Mass Communications, Social Sciences or Health/well-being Promotion
2. Prior working experience would be advantageous
3. Experience in community engagement, partnerships, programming, volunteer management, organizing community-based events
4. Experience working with community groups, volunteers and/or social service sector will be advantageous
5. Dynamic, highly driven individual with strong communication, problem-solving, administration and project management skills
6. Resourceful, adaptable and meticulous with attention to details
7. Good with excel and statistics tracking and analysis
8. Good communication and interpersonal skills
9. Able to multi-task and work in a fast-paced environment
10. Able to work independently when required and is a good team player

Able to work on weekday evenings and weekends if required

We’re searching for a Senior Business Systems Analyst to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

The Business System Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

What we seek to accomplish together:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

A little about you

• Preferably 8-10 years IT working experience
• Possess relevant system development / maintenance experience using .Net/Java-related technologies
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

PSO Analyst

The role:
Duties include providing support to provide perimeter security infrastructure, which includes firewall, proxy and remote access systems; investigation, documentation and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems; Escalation of issues to, and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams; Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.

Desired platforms/skills include: Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Checkpoint Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, PaloAlto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.

Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary; strong verbal and written skills are also desired.

Special Skills:

Specialists are required to analyze customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.

Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.

Relevant certifications preferred: Checkpoint and Juniper firewalls.

Education Level Required: Bachelor's Degree preferred

Years of Related Experience: 2-5

About the Role

You will use your experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors. You will employ effective selling strategies to successfully position Workday as a viable alternative to legacy ERP solutions. And you will help develop customers into key references for Workday. If you have a stellar sales track record, are a self starter, and love working in a dynamic environment, then Workday is the place for you.

Responsibilities

• Evangelize and educate the market on Workdays technology and applications
• Generate new business opportunities through strategic outbound calling and prospecting into large, enterprise companies
• Establish, build and nurture relationships with senior executives through developing an understanding of their business, the challenges they face, future projects and plans in order to address their needs with Workday
• Achieve monthly and quarterly quota of new business opportunities
• Be a trusted member of the regional sales team, collaborate with country managers and work cross-functionally with marketing to define joint strategy for developing the business
  

About You

Skills You'll Need

• Understand the competitive landscape and customer needs so you can effectively position Workday
• Provide support for marketing activities and events
• Ability to call into prospect accounts and build relationships to get Workday introduced
• Ability to build early stage pipeline and develop prospect accounts
• Ability to understand and effectively explain the benefits of an on-demand/web services architecture
• Excellent verbal and written communication skills
• Familiarity with consultative selling methodologies
• Self-starter attitude with the ability to work in a dynamic environment
• Strong verbal and written communication skills
• Team player, with strong self-starter attitude.
  

What's Required

• Prior experience in inside sales or sales development
• Have prior experience in prospecting/selling into ASEAN market

Work location: Boon Lay

-Filter out bulky , non bulky and odd shape item.

-Sort item and ensure item in the correct basket/pallets.

- load and unloading parcels from containers, trucks and vans.

Job Requirement

-Physically fit

- have experience work in warehouse.

-able to read item code.

$115 perday ( must able to commit 7 days per calendar month or else $10 per hour)

22C1322 Maxhunt resource Pte Ltd

R23115755 Choy Sin Ern Nicole

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-intern

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for Polytechnic/University Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun, young & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-20 pax, strictly no over-time culture, no bring-work-home culture

Learning Scope:

• Complete experience of sales & operations process (initial touch-base with clients, order preparation, invoicing, after-sales service)
• Enjoy first-hand & real-world experience with actual customer communication, unique problem solving & critical thinking
• Exposure to real-life and practical marketing tools such as Google Ads, Facebook Ads, Carousell Ads, SEO (Ahrefs, SEMRush)
• Learn & experience how to use customised back-end software which have been specially designed & tailored to fulfill the company's business needs & improve efficiency
• Be involved in company's business development through assigned projects with fellow interns
• Be exposed to application & conceptualisation of business strategies from the perspective of market leaders in the tuition industry
• Job scope will be a 70-30% split between Operations & Marketing tasks

Responsibilities:

• Be actively involved with Business & Marketing Operations of an Educational Agency on a day-to-day basis
• Communicate well with new clients (warm leads), engaging them & helping them to understand better their tuition needs
• Prepare client's requirements & present them in an attractive yet concise job-post format for tutors to apply in
• Be in charge of filtering & broadcasting available tuition assignments via the company's various outreach channels (WhatsApp, Telegram, Email & many more)
• Assist in actively profiling tutors and marketing them in a way which captures the consumer's attention based on their required needs
• Assist in sales-closing & after-sales process. Work cohesively with other team members to solve unique day-to-day problems
• Assist in Digital Marketing Tasks such as creating engaging Facebook & Instagram Posts
• Actively involved in active link-building and outreach campaigns to improve company's internet presence
• Assist with content creation on company's website through web building tools such as WordPress

Job Requirements:

• Current Polytechnic/University Student, Singaporean
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $800/Month (Polytechnic)
• $1,000/Month (University)

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-20 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Suitable Profile Picture of Yourself

4. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Desktop Engineer

Job Description

Provide IT support for client machines, operating systems and software for client's users in the areas of:

• Problem diagnosis and resolution
• PC deployments and setup
• Software installations
• Mobile devices support for corporate services
• End user training upon deployment of laptop including PC refresh
• Provides event/meeting room IT support connecting presentation laptop to AV system
• Any other tasks relating to endpoints support from time to time Skills required: Windows 10/11 knowledge, troubleshooting skills, OS issues and resolution. MAC knowledge and Network troubleshooting would be an advantage

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Executive (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Responsibilities

• Identify and explore new job placement and business opportunities
• Develop connections and new business and relationship management sources with existing accounts
• Source for the best candidates based on the clients’ requirement
• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements
• Coordinate interviews between candidates and clients
• Ensure that the company's objectives and sales target are met

Requirements:

• Minimum Diploma / Degree
• Entry Level to Experienced consultants welcome (Multiple positions)
• Strong passion for recruitment and people-oriented
• Good communication and interpersonal skills
• Comfortable working in a fast-paced environment
• CEI certified would be an advantage
• Self-motivated, proactive personality, willing to work and achieve goals in a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Responsibilities

• You will support the Senior Operations Executive/Operations Manager in managing effective operations and maintenance of building
• Coordinate operation programs and execute maintenance works to ensure the building operates at optimum level
• Assist in annual budgeting, managing and administering all maintenance contracts and supervising expense for the operational needs of the building
• Assist in the implementation of renovation works carried out by tenants and operational support for the promotional activities of the building
• Liaise with Contract & Procurement team, manage and execute specific/adhoc procurement of equipment cyclical replacement & enhancement works in the building
• Manage and attend to all feedback and service requests in a timely manner
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the building.

Duration:

• 3-6 months or 11 months contract

Location:

• Clarke Quay and Bishan

Working Hours:

• 8.30am to 6pm (Mon to Fri)

Salary:

• Up to $4000

Requirements

• Minimum higher Nitec / Diploma / Degree in Engineering (Mechanical/Electrical) w relevant exp
• Graduates with relevant educational background but no prior relevant experience are welcome to apply
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Willing to learn and open to possible lateral movements between asset classes in the future (based on business needs)

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201) 3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

As the TGS representative, you are responsible for leading a team of TGS Plant IT leads that partner with local Plant Managers and their site leadership teams to drive and shape demand for new requests and to ensure day to day manufacturing and quality operations at a site level, are enabled through the continued availability of TGS supported technologies.

You will also manage a team of individuals (both TGS and from an outsourced partner), who are responsible for driving and shaping demand as well as ensuring the delivery of Technology & Global Services (TGS) solutions for the Manufacturing, Plant Maintenance and Quality control and Quality engineering functions at all the manufacturing sites in Greater Asia.

Accountable for ensuring that the full portfolio of manufacturing-specific TGS work for the region, is delivered as planned and includes ensuring corresponding projects, plans, status reports, compliance and regulatory measures, resources, etc. are in place for all manufacturing and related DC locations, in the Greater Asia region.

Serve as a point of escalation for the regional Plant Managers and their direct leadership team as well as the BU VP’s of Operations and their direct leadership teams.

Required to collaborate with internal and external stakeholders to ensure that the regional Manufacturing function is proactively supported and is provided with strategic thought leadership when it comes to improving and increasing the use case of technology at a site level, including Industry 4.0 and Smart Factory (digital) opportunities.

Great opportunity for someone to facilitate building a strong, collaborative, trusted partnership between the regional Plant IT and regional Plant Management teams. This role needs to bring together the appropriate technology, process and workplace solutions so they contribute to the overall Operations (Manufacturing, Plant Maintenance, Smart Factory and Quality) agenda of the region.

This leadership position reports directly to the TGS Plant IT Business Partner Lead EMEA & GA and will serve on their leadership team as well as various other councils that support the regional plant management and ops technology innovation teams.

Job Responsibilities

The objective of this role is to actively partner with the regional Operations teams to ensure their day to day operational technology challenges are addressed and that their strategic priorities are understood, including defining ways on how TGS can support and advance those objectives.

• Developing a deep knowledge of the regional Manufacturing environment, including the key driver goals, short and long-term roadmaps, key personnel at a region/BU level.
• Establish and earn a value-adding, strategic partner relationship with the regional Plant management team and the regional Plant IT and the entire TGS function.
• Partner with the TGS Central Teams Manufacturing & Plant Maintenance lead, the regional Plant Management leads and the operations technology innovation leads to plan new joint initiatives, evaluate proposals, and determine how they fit into roadmaps and priorities.
• Identify and define new opportunities to leverage technology and/or process re-design to advance business strategies that directly contribute to cost optimization and/or risk mitigation and compliance.
• Lead, coach, and develop a team of BD IT Partners who are each responsible for managing multiple sites and outsourced support staff.
• Manage and facilitate TGS’ partner teams to ensure delivery provides the desired outcomes as well as work with other TGS Business Partners and Core Areas of Delivery to ensure that solutions are not siloed and that they are informed by and aligned to BD’s enterprise roadmaps
• Ensure projects and initiatives are delivered, providing consistent and effective communication on status, managing escalation and avoiding risk.
• Build Knowledge and capability in Manufacturing technologies and processes in emerging technologies as well as improvements to existing investments by keeping abreast of industry trends and subject matter expertise in usage of new trends.
• Serve as a continuous connector.

Preferred Requirements

The ideal candidate will bring a combination of operational understanding and strategic thinking, have both business and technology experience and have exceptional relationship building skills with a solution-oriented mindset.

In addition, this person should also possess:

• Bachelor’s degree in technology, business or a related field is strongly preferred.
• 10+ years of business working experience in a technology function
• Accomplished in multiple process and technology capabilities across Manufacturing ideally in the Med device sector.
• Demonstrated ability to manage and lead large teams and service providers, remotely
• Ability to influence and break down silos within an organization as well across organizations
• Ability to communicate complex business / technical challenges in a simplified manner
• Familiarity with continuous improvement and project management approaches, tools, and phases
• Exceptional ability to lead change using positive and collaborative methods
• Highly collaborative work style which includes working effectively across all organizational levels
• Experience working in a highly matrixed organization and in overcoming ambiguity
• Leading by example, mentoring, and motivating others around them
• Analytical, evaluative, and problem-solving abilities
• Excellent judgment and decision-making
• Able to align and work with diverse stakeholders
• Strong humility, listening, creativity, and negotiation skills
• Accept ownership

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Job Description & Requirements

1. Marketing Campaigns Management

• Create PPC and Social Media ads, Affiliate briefs, landing page creation and any other promotional material such as brochures, flyers, roller banners, etc.
• Work with the team to deliver effective campaigns and tactical plans that drive new business, support the strategy and KPIs
• Work with the marketing team to ensure all online and offline activity for the brand is up to date, consistent and on-brand
• Assist the marketing managers to create video testimonials for the brand as well as to coordinate events/seminars/webinars to increase brand awareness

2. Digital Marketing Performance

• Assist the digital marketing teams in managing the performance of all our digital campaigns (PPC, Paid and Non-Paid Social Media, Affiliates and Third-Party websites) and provide direction to the marketing agency to improve results

3. Website Management, Redevelopment & E-Commerce

• Assist the Commercial Director with the re-development of LSBF website and with the launch of LSBF Singapore’s e-commerce site

4. Customer Experience/Journey

• Improve costumier journey across all touchpoints for both prospective and current students as well as graduates
• Manage retention and upsell to existing customers, understanding their value and impact on the business’ revenue

5. Annual Audits

• Ensure compliance with our accreditations, ensuring job logs are kept up-to-date along with all evidence of claims and published information across all channels
• Lead on the bi-annual website audits, ensuring the website is up to date and accurate

6. People Management

• Lead, motivate the team and meet the desired objectives with the team
• Build strong relationships with external partners and internal stakeholders

7. Content Creation

• Develop content strategy that is aligned to the goals of LSBF
• Create and publish engaging content to achieve set objectives

8. E-Commerce

• Create promotional strategies for the e-commerce site to drive traffic and encourage sales
• Create and manage the product portfolio for the e-commerce site
• Create and publish engaging content to achieve set objectives
• Oversee the promotion of the site.

9. Digital Lead Generation

• Work with the digital teams to meet the digital lead generation goals for Singapore and international markets as per the marketing budget

10. Management of the marketing budget

• Assist the Commercial Director in the management of the marketing budget

11. Digital Analytics

• Analyze the marketing data & share detailed reports with the management

12. Competitor Analysis

• Conduct periodic competitor analysis and report to the management

Requirements

• Degree/Professional Diploma/WSQ Diploma/ITE in marketing or a related subject
• Strong skill sets in Digital Marketing & Branding
• Fresh graduate welcome
• Exposure to digital marketing campaigns (PPC, SEO, Affiliates, Google Ads, Social Media, Google Analytics, CRM, CMS)
• Exposure to e-commerce platforms like Magento
• Good analytical/numerical skills to be able to prepare and understand detailed marketing reports
• Thorough attention to detail & multi-tasking skills
• Self-motivated and proactive attitude towards work
• Solid business acumen, management and problem-solving skills
• Effective time management, organization and leadership skills
• Strong written and spoken communication skills (English and Bilingual)

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

This is a contract role until 31 Dec 2024.

We are looking for Partner Operations Manager to join the Global Partnerships team. This position is for a professional who puts our creators at the core of everything we do to develop relationships with existing, new creators and new strategic partnerships using their excellent operational skills. Success in this position requires strong operational skills in a dynamic, team-focused environment delivering against tight deadlines. You will work closely with cross-functional team internally and external partners to advocate for creator and community needs.

Responsibilities

• Utilize various internal tools to help onboard creators and troubleshooting on an ongoing basis.
• Process contract changes on a regular basis and where needed
• Work closely with Strategic Partner Managers to drive operational improvements for the region and lead various other ad-hoc initiatives to support the business as needed.
• Adapt quickly to product changes and limitations, new features, and communicate these strategically to stakeholders
• Work closely with stakeholders to understand their needs/challenges and develop business case to actionable items for process improvement and business strategy
• Work cross-functionally with a variety of teams to advocate for partner needs
• Advocate for creators and the gaming community through different issues and new features
• Help to build gaming community in various countries through community management and efficient communications

Minimum Qualifications

• BA/BS Degree or higher
• 2+ years of experience in business operations within the gaming operations industry.
• Advanced skill in MS Excel and PowerPoint.
• Exceptional communication and presentation skills, and the ability to clarify and summarize complex issues
• Ability to work effectively and cross-functionally with all levels of management, both internally and externally
• Self-starter, agile, intellectually curious and creative individual comfortable operating in a fast-paced, ever-changing environment
• Strong operational prowess with experience in community management and process improvement
• Have a good understanding of the gaming industry and passion and love for games
• Fluency in English and Vietnamese, Tagalog, or Thai speakers is required to support in-market creators who speak the same language/s.

UEN: 199700895N

- To plan, execute and complete the audit of small and medium companies including drafting of the financial statements

- Reviewing audit workpapers to ensure quality and compliance with relevant standards

- To do consolidation of group of companies and draft up the consolidated financial statements in accordance with Singapore Financial Reporting Standards.

- To make recommendation on areas of improvements on internal controls of companies based on the results/findings of the audit.

- To build up a good client relationship and rapport with the client.

- Make best-practices recommendations to management

- Actively take other responsibilities for any ad hoc job assigned

Requirements:

- Candidate must possess at least a Diploma in Accountancy, Bachelor's Degree or Professional Degree in ACCOUNTANCY.

- Eager and willing to learn with a positive work attitude and accountability.

- 2 - 5 years of relevant experience & able to work independently and in teams

- Preferably with some knowledge of Singapore Financial Reporting Standards, Companies Act and Standards on Auditing

- Must computer literacy like Microsoft Excel and Microsoft Word and some knowledge of accounting software.

- Staff who have long term plan to excel in the audit profession and grow with the firm is an advantage

Job Description:

• Identify and engage potential ecosystem partners that align with the company vision and can significantly contribute to the expansion of real-world use cases.
• Collaborate with gaming guilds, enterprises, and other influential entities to onboard users and rapidly scale the ecosystem.
• Develop and execute innovative strategies to attract reputable partners to collaborate with the company, ensuring a robust and diversified partner network.
  Cultivate strong relationships with existing partners, ensuring their continued engagement and support within the ecosystem.
• Monitor industry trends and competitor activities to identify partnership opportunities and stay ahead in the market.
• Collaborate with cross-functional teams to align partnership initiatives with overall business strategy.
• Keep up-to-date with blockchain and cryptocurrency developments, as well as relevant regulatory changes, to ensure compliance and informed decision-making.
• Measure and report on the success of partnerships, providing valuable insights for continuous improvement.
  

Job Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in business development and partnerships, particularly within the blockchain or cryptocurrency industry.
• Strong understanding of blockchain technology and its applications, particularly Layer 1 protocols.
• Exceptional communication and negotiation skills, with the ability to articulate complex concepts in a clear and compelling manner.
• Demonstrated track record of establishing and maintaining fruitful partnerships with reputable companies or organizations.
• Ability to adapt quickly to changing market dynamics and think creatively to overcome challenges.
• Strong analytical and problem-solving skills, with the ability to analyze data and market trends to inform partnership strategies.
• Passion for blockchain technology and a deep interest in its potential to revolutionize various industries.
• A proactive, self-motivated, and results-oriented attitude, with a willingness to take initiative and drive projects forward.
• Experience in leading and managing a team.

Job description:

• Work with the AP leadership team and key functions across the business: Product, Merchant Sales & Acquiring, Technology and support on Global sponsorships & marketing.
• Conceptualise and deliver communication programs that drive business results for Visa’s critical growth pillars and how these support the growth of our clients’ businesses.
• Oversee regional thought leadership communication including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.
• Be the regional communication lead for a range of areas that are central to Visa’s growth and manage the communication needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy. Play a key role in managing issues and supporting crisis communication across Asia Pacific.

Job requirements:

• Degree in Communications or any relevant discipline
• At least 12+ years of experience in communication (agency and/or in-house, with a mix of both being ideal)
• A proven track record leading communications programmes and acting as a trusted advisor to senior executives.
• Strong interest and/or experience in adapting communication strategies and messaging across geographies, with an acute understanding of how the media operates in the different Asia Pacific markets
• Proficient in microsoft office programs

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Sales Representative / Business Development (Marine Sector)

Salary: Starting with $1500 - $2000
Working Days: Mon - Fri 9am to 6pm [Flexi Working]
Location: Near to Chinatown MRT / Travel across Singapore is required

Job Responsibilities:

• Present, promote and sell logistics products/services to prospective customers.
• Achieve agreed upon quarterly sales targets and outcomes within schedule.
• Generate and reach out to customer leads through cold calling, door knocking, digital marketing etc.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximise satisfaction.

Job Requirements:

• With Diploma in logistics / supply chain is preferable.
• Proficient using Microsoft applications such as Excel, Words, PowerPoint etc.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities

You will handle full spectrum of HR operations and HR administration duties, which include but not limited to:

• onboarding
• work pass related matters
• claims reimbursement & leave records
• monthly attendance & payroll closing
• incident reporting & insurance claim submission
• foreign worker accommodation
• MOM compliance
• staff training course registration
• staff benefits & welfare
• staff engagement
• other duties as assigned by the supervisor and management

Requirements:

• Meticulous & proactive
• Well organised
• Able to multi-task
• Proficient in MS office (Word, Excel, PowerPoint)
• Minimum 2 years of relevant working experience
• Singaporean only

Others:

• 5-day work week
• Medical & dental benefit

Please provide resume with details on education qualification, working experience, last drawn & expected salary.

Only shortlisted candidates will be notified.