We are seeking an experienced HR Specialist with expertise in managing payroll, pass applications and compliance with the Ministry of Manpower (MOM) regulations in Singapore. The ideal candidate will have local knowledge and a proven track record in handling HR tasks. This role involves guiding and advising the team on best practices to ensure compliance and streamline HR processes.

• Ensure all HR processes comply with MOM regulations and provide timely updates on policy changes.
• Strong knowledge of MOM regulations and HR compliance requirements.
• Excellent organizational and communication skills to advise and guide the team effectively.
• Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Prior experience in an HR role focused on MOM compliance or immigration processes is highly desirable.

Job description:

- Daily operations: inventory management, studio upkeep, setting up for art jamming sessions, handling deliveries

- Customer service: be the face of our brand - host customers and show them the best time!

- Have basic photography skills to post on our social media during events

- Answering calls/ whatsapp and provide guidance to customers

- Dealing with birthday parties & team bondings requests & booking

We are looking for someone:

• People-person: able to communicate well. This will be a customer facing job! You need to LOVE interacting with people!
• Independent, disciplined, hard-working
• Good organization skills
• Interested in learning and doing what it takes for a small business to succeed
• Willing to work weekends (all Sat and all Sun) and some public holidays. Workweek is Wed to Sun. Working hours is short - less than 40h per week

Good to have one of the following:

• Experience in service jobs
• Photography and editing skills with understanding of social media platforms (Instagram, TikTok, Facebook)
• Currently or previously enrolled in art-related schools or courses

There will be incentives/ commissions given once you hit the total monthly targets!

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

The Job

Volunteer Management

1. Oversee the full volunteer life cycle ranging from recruitment, screening/interview, matching, orientation, deployment, review/feedback, appreciation, training and exit.
2. Foster strong relations with volunteers and stakeholders in the community.
3. Maintain & Updating of the volunteer database in the VMS
4. Assist in all programmes/activities related to volunteers’ services and engagement with seniors in the community.
5. Identify potential volunteer sources and handle volunteer enquiries and feedback.
6. Perform any other ad-hoc duties as assigned.

Event Management

1. Support in the planning and organizing of events for residents and stakeholders in the community.
2. Engagement of seniors & vulnerable, drive and ensure smooth operations of events.

The Person

• Diploma with minimum of 1-2 years of experience in social sector or equivalent relevant experience preferred.
• Fresh Graduates are welcome but must have a positive mindset with some past volunteering experience.
• Good in communications, writing, activity planning, admin reporting and presentation skills.
• Possess critical thinking, strategic planning, effective time management skills.

Only shortlisted candidates will be notified.

Contract extension or conversion to regular employment is subject to individual performance and company's manpower requirements.

Company Summary:

They are an established company to provide reliable and professional limousine services to our customers and at the same time have evolved into a car rental company as well serving MNCs and SMEs.

Basic Salary up to $2.8k + commission + incentives!

Work Location: MacPherson

Work Week: 5 days (8.30am - 6.00pm)

Key Responsibilities:

• Research and identify potential customers through various channel such as social media, industry events, referral and etc
• Present and demonstrate the products to potential clients to show how they meet their needs
• Renew contract for the existing clients
• Build and maintain strong, long term relationships with clients by providing exceptional service and support
• Continuously learning about the products offered by the company to effectively communicate their value to the customers
• Conduct market analysis to identify automotive trends and competitive positioning
• Other ad hoc duties

Requirements:

• Possess experience in sales (in any industry)
• Sales driven individual

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:
- Assist in shortlisting and recommending suitable tutor profiles to parents
- Coordinate & arrange 1st tuition lesson between client and tutors
- Assist with day-to-day Admin and Operations of company
- 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
- Able to commit for minimum 1 year
- $2,700-$4,300/Month (Inclusive of Regular Team Incentives)
- Base from $2,500-$3,500/Month & Monthly Incentives ($200-$800/Month)
- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
- Clear Salary Progression & Annual Salary Review (Min 5-10%)
- Casual attire, relaxed setting, positive company culture
- Strictly no Overtime, no Bring Work Home
- Office with Modern & Fun Entertainment Facilities

Food Safety Compliance:

• Ensure food safety meets local, national, and international standards (e.g., HACCP, ISO22000, FSMS).
• Conduct audits and inspections for compliance.
• Identify risks and develop action plans.
• Monitor performance and recommend improvements.
• Collaborate on corrective actions and enhance protocols.
• Stay updated on food safety trends and regulations.

Administrative Support:

• Answer phone/email inquiries and redirect as needed.
• Assist with training materials, schedules, and resource coordination.
• Manage post-course documentation, feedback, and follow-up.
• Handle administrative duties (data entry, filing, etc.).
• Maintain records of participants and schedules.
• Assist with course-related correspondence and ensure records are current.
• Prioritize experience with TPGateway and SSG for registration, claims, and related processes.
• Provide course-related information to clients and participants.
• Perform other ad-hoc duties as assigned.

Responsibilities:

• Manage the full spectrum of Accounts Payable (AP) activities, including processing invoices, staff reimbursements, and payments.
• Reconcile and manage all AP sub-ledger accounts.
• Prepare weekly cash flow forecasts and analyze variances.
• Handle AP reconciliations for external and intercompany vendors.
• Support month-end, quarterly, and year-end closing processes.
• Maintain organized filing of documents, statements, and payment vouchers.
• Liaise with internal stakeholders, suppliers, banks, and external auditors as needed.
• Manage Fixed Assets registers.
• Assist with ad hoc duties and projects as assigned.

Requirements:

• Diploma or Degree in Accounting, Finance, or a related discipline.
• Minimum 3-5 years of experience in Accounts Payable.
• Strong team player with a positive attitude and the ability to work independently.
• Excellent time management skills; quick learner, meticulous, and detail-oriented.
• Proficient in MS Office, especially Excel, with the ability to handle high transaction volumes.

Company Description

Find out more about us: https://skmagic.sg/about-sk-magic-singapore/

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. As a diversified subsidiary of the Car Choice Group – one of Singapore’s largest full-suite car dealerships – we are proud of our lineage, backed with top-tier awards including the prestigious Singapore Excellent Service Award and Association of Trade and Commerce’s Entrepreneur 100 for two consecutive years.

We are a young and dynamic team looking to expand with energetic homegrown talent! In line with the staff-centered philosophy of our parent company, we highly value everyone’s unique contributions and promise a fulfilling career journey as we achieve our vision of being Singapore’s leading next-generation home appliance provider together.

Responsibilities

1. Appointment Planning and Management

• Plan and manage appointments for water purifier installation and service maintenance.
• Coordinate with customers to schedule installations and maintenance services efficiently.
• Ensure all appointments are logged and tracked in the company system.

2. Customer Service and Follow-Up

• Answer customer inquiries promptly and professionally.
• Manage customer feedback and ensure issues are resolved in a timely manner.
• Follow up on the closure of cases with the customer service department to ensure customer satisfaction.

3. On-Site Assistance

• Assist on-site with the installation and maintenance of water purifiers.
• Ensure installations and maintenance services are carried out according to company standards and customer requirements.
• Provide technical support and troubleshoot issues during installations and maintenance.

4. Roadshow Support

• Assist in the setup and tear down of roadshows and promotional events.
• Ensure all equipment and promotional materials are transported and set up correctly.
• Provide support during roadshows to promote products and services effectively.

Qualifications and Skills:

• Proven experience in operations management or a similar role.
• Strong organizational and time management skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Basic technical knowledge related to water purifiers or similar products.
• Ability to handle physical tasks related to installation and event setup.

Reporting to: Manager

Work Hours: Full-time, including occasional weekends and public holidays as required for roadshows and customer appointments. 5.5 work week.

Skills Required

● Minimum Higher Nitec or A Level equivalent

● Possess a valid Class 3/3A driving license

● Operations/Logistics management experience

Other Requirements

● Possess good interpersonal and communication skills

● Team player with positive work attitude

● Takes initiative and has a strong sense of accountability

● Possess strong customer service skills

Estimated Salary

● $2500 to $3500

Job Description

1. Responsible for overseeing and managing social media and digital platforms including microsites

2. Develop content and artwork for social media platforms which includes Facebook, Instagram, etc

3. Execute marketing and advertising campaigns by for marketing campaigns

4. Assist the manager in liaising with agencies for a variety of marketing materials, including brochures, advertisements, social media posts, website content, event campaigns, and more.

5. Assist in monitoring the progress of all design works, from conception to delivery for residential project launches

6. Measure and report the performance of marketing campaigns, gain insights, and determine effectiveness and areas for improvements

7. Assist in generating innovative and creative residential project print and digital collateral for sustenance campaigns

8. Assist manager in ad-hoc duties assigned

Requirement

1. Proven 1-2 years experience in Graphic Design, Social Media Marketing & Content Creation or similar roles.

2. Extensive knowledge of various social media platforms and basics of UI/UX

3. Graphic Design, Creative thinker

4. Proficiency in Adobe Creative Suite, Photoshop, Canva, and similar content creation tools.

5. Strong written and verbal communication skills in English

6. Strong project management and organizational skills, adept at meeting tight deadlines.

7. Proactive team player with a positive working attitude.

8. Resourcefulness, initiative, and the ability to work independently to deliver high-quality work.

Job Description & Requirements

Provide general administration support and advice to the Facilities Management team, liaising with the Helpdesk Team as required. Update documentation and records using a range of different IT systems to ensure information and data is always maintained and updated to reflect compliance.

- Develop and approve all technological operations and software solution

- Review and improve company software and technological infrastructure

- Assess company short and long term technological and software needs

- Design and implement data protection processes

- Streamline company processes efficiently to reduce cost and increase profit

- Monitor budgets and key performance indicators

- Make decision to align with company short- and long-term goals

- Improve business processes, solutions, and products through technological and software solution

- Ensure compliance with industry and regulatory standard

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

As a diversified subsidiary of the Car Choice Group – one of Singapore’s largest full-suite car dealerships – we are proud of our lineage and impressive track record of providing exceptional products and services, backed with top-tier awards including the prestigious Singapore Excellent Service Award, SGCarMart Premium Dealer of the Year and Association of Trade and Commerce’s Entrepreneur 100 for two consecutive years.

We are a young and dynamic team looking to expand with energetic homegrown talent: it’s a bonus if you vibe Korean designs! In line with the staff-centred philosophy of our parent company, we highly value everyone’s unique contributions and promise a fulfilling career journey as we achieve our vision of being Singapore’s leading next-generation home appliance provider together.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care.

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

1. Appointment Planning and Management

• Plan and manage appointments for water purifier installation and service maintenance.
• Coordinate with customers to schedule installations and maintenance services efficiently.
• Ensure all appointments are logged and tracked in the company system.

2. Customer Service and Follow-Up

• Answer customer inquiries promptly and professionally.
• Manage customer feedback and ensure issues are resolved in a timely manner.
• Follow up on the closure of cases with the customer service department to ensure customer satisfaction.

3. On-Site Assistance

• Assist on-site with the installation and maintenance of water purifiers.
• Ensure installations and maintenance services are carried out according to company standards and customer requirements.
• Provide technical support and troubleshoot issues during installations and maintenance.

4. Roadshow Support

• Assist in the setup and tear down of roadshows and promotional events.
• Ensure all equipment and promotional materials are transported and set up correctly.
• Provide support during roadshows to promote products and services effectively.

Qualifications and Skills:

• Proven experience in operations management or a similar role.
• Strong organizational and time management skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Basic technical knowledge related to water purifiers or similar products.
• Ability to handle physical tasks related to installation and event setup.

Skills Required

● Minimum Higher Nitec or A Level equivalent

● Possess a valid Class 3/3A driving license

● Operations/Logistics management experience

Other Requirements

● Possess good interpersonal and communication skills

● Team player with positive work attitude

● Takes initiative and has a strong sense of accountability

● Possess strong customer service skills

Estimated Salary

● $2800 to $3700

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Establish and implement objectives, and procedures to maximize operational efficiency
• Plan and coordinate product movement, for inspection, viewings, deliveries, etc.
• Ensure and track timely collection of monthly instalments
• Assist in vendor management efforts with key partners

Skills Required

• Proficient in MS Office
• Possess good interpersonal and communication skills

Other Requirements

• Possess a valid Class 3/3A license
• Dependable, able to multi-task
• Able to think critically
• Prior experience in the automotive industry will be an added advantage

Job Description:

• Control of internal & external team of security manpower to ensure smooth daily operations
• Instill operational discipline to security operations/personnel
• Handle security related issues at deployment sites
• Client Management for security related matters
• Conduct recruitment interview for security officers
• Preparation of operational report

Requirements:

• Fluent in spoken & written English
• Good interpersonal and communication skills
• Possess valid driving licence
• Minimum 3 years of related experience in security
• GCE O Level & above

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 6 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People-Centric: Elevating customer experiences, empowering staff.
2. Transparent & Genuine: Delivering clear, systemic information.
3. Ethical Excellence: Upholding the highest ethical standards.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Ensure smooth operations of all transactions, efficient customer service, and high quality of service
• Assist in pre and after sales efforts through handling customer inquiries, handover of vehicles, and any necessary repossessions
• Track and manage collection of instalment payments

Skills Required

• Minimum Diploma holder
• Prior experience in either operations or leasing

Other Requirements

• Possess good interpersonal and communication skills
• Team player able to multi-task
• Class 3/3A driving licence

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

As a personal wealth executive, your role is to :

1). conduct sales meeting with clients.

2). Assist clients in managing their portfolio

3). Consulting with clients and reviewing their assets mangements

Flexible working schedule:

1) work in office

2). work online

3). visit Client's place

The Client Operations Executive plays a pivotal role in our rapidly expanding organization, especially as we grow our client base in the food ingredients sector. Reporting directly to the Head of Client Operations, you will collaborate closely with cross-functional teams to drive ProfilePrint’s business forward.

As a core member of the Client Operations team, you will manage strategic initiatives and execution across multiple touchpoints to enhance the client experience. This includes overseeing account management, cultivating sales pipelines from existing clients, and providing technical insights.

Key Responsibilities:

Client Portfolio Management: Oversee and optimize the portfolio of assigned clients, ensuring that they realize maximum value from ProfilePrint’s solutions.

Client Needs Analysis: Evaluate and analyse clients’ needs, challenges, and pain points to help them unlock the most beneficial aspects of ProfilePrint’s solution.

Feedback Collection: Gather and share client insights on their experience using ProfilePrint, driving internal improvements in both product development and client support practices.

Client Engagement: Keep clients informed of new product features, modules, and available resources (e.g., help centre articles, videos, tutorials) that could enhance their usage.

Onboarding & Training: Partner with other departments to ensure seamless client onboarding and optimize training materials, tutorials, and other communication resources.

Service Enhancement: Identify opportunities to improve ProfilePrint’s services and provide actionable feedback for internal product enhancements.

Stakeholder Facilitation: Conduct and facilitate meetings with client stakeholders, from C-level executives to operational teams.

Proactive Client Support: Address any client concerns promptly, ensuring swift, effective resolutions to maintain high levels of client satisfaction.

Your Profile:

Empathetic Listener: You possess a strong sense of empathy, an enthusiasm for identifying client challenges, and the ability to build lasting, meaningful relationships.

Results-Driven: Self-motivated and adaptable, you take a proactive approach to managing diverse client profiles with a “can-do” attitude.

Skilled Communicator: With excellent communication abilities in both English and Chinese, you demonstrate outstanding interpersonal skills and a service-oriented personality.

Diplomatic and Insightful: You handle client queries with tact and diplomacy and possess the acumen to guide clients effectively towards achieving their objectives.

Requirements:

· Bachelor’s or master’s degree in food science and human nutrition, or a related field.

· Prior experience in a B2B SaaS sales environment is essential.

· Experience working in a start-up environment is advantageous.

We look forward to welcoming an enthusiastic and client-focused individual to our team, as we continue to innovate and grow together at ProfilePrint.

We are seeking dedicated and highly motivated individuals who excels in a self-directed environment. Ideal candidates should posses a strong work ethic and the ability to manage their time effectively.

We also welcome homemakers/housewives and individuals with a entrepreneurial mindset

Job tasks include:

- Communicating with new prospects

- Arranging sales appointments

- Fostering strong connection with clients, creating an environment where they feel valued and understood

- Following up with existing clients, ensuring they are happy with our services

- Coordinating work for sales of products.

If you are open-minded, outspoken, and ready to take on new challenges in a dynamic sales environment, we want to hear from you!

You can work from home some days of the week.

We are looking for motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

Core Function:

The Executive, HR and Administration will be responsible for the day-to-day operations of the Human Resource (HR) functions ranging from but not limited to sourcing, recruitment, managing the HR Management System (HRMS), training, payroll, benefits and off-boarding; and general office administration.

Core Responsibilities:

1. Manage and take charge of the HRMS, ensuring data integrity, system functionality and timely troubleshooting and coordination with the IT vendor

2. Source, recruit and on-board new hires, maintaining engagement with them throughout their career with SUN-DAC.

3. Maintain and track employees’ records and prepare timely, accurate reports for Management’s decision-making.

4. Process monthly payroll including statutory submissions, eg. CPF and IRAS submissions.

5. Administer training, performance management, grievances and staff disciplinary cases.

6. Administer and assist with employee’s queries on compensation and benefits

7. Co-ordinate off-boarding process

8. Assist with any tasks that may be assigned by Management

Core Job Specific Competencies:

· IT-proficient and competent with the use of Microsoft Office and HR Management Systems

· Familiar with Employment Act and other statutory requirements and legislation

· Able to multi-task and manage time and deadlines efficiently

· Excellent verbal and written communication skills

· Organised, meticulous, accurate and resourceful

· Team player and independent

Core Work Requirements:

Education:

· Min diploma in HR or Business Administration related field.

Experience:

· Preferably with 2 to 3 years of relevant experience.

Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents
• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
• Assist students and parents with registration and scheduling changes by inputting changes into the student database
• Assist students and parents with invoicing and payment via credit card or bank transfer
• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
• Provide administrative support to teachers when required, including printing, photocopying, and scanning
• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
• Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data
• Past experience in front-facing customer service is a plus
• Off days on Thursdays and Fridays
• Salary: $3000 to $3,500

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

Keywords: Front Office, Front Desk, Front of House, Receptionist, Customer Service, Client Facing, Education, Tuition Centre, Administrative, Admin Officer, Admin Executive, Admin Assistant

1. Job Summary

As the Client Engagement Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This position is responsible for overseeing the operational aspects of our shelter / programme, ensuring the safety and well-being of our residents / clients are prioritised. Additionally, you will contribute to refining decision-making processes and implementing strategies to enhance operational effectiveness within the shelter / programme. The Client Engagement Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

2. Key Responsibilities

Client Supervision

• Provide administrative and operational support in overall Single Room Shared Facilities (SRSF) Programme operations. Ensure smooth running of SRSF Programme operations and oversee daily SRSF Programme operational issues and statistical collection.
• Handle day-to-day general queries from SRSF Programme residents.
• Assist in the admission and orientation of new SRSF Programme residents.
• Issue warning letters to residents for non-compliance with SRSF Programme regulations.
• Make recommendations for the discharge of residents to the Discharge Committee.

Conflict Management

• Manage moderate to significant disputes that may occur between co-living residents.
• Respond to incidents within rental units, such as de-escalating crisis situations and notify the Management / Housing and Development Board (HDB).

Workplace Safety and Health

• Support in maintaining the security, health, and safety of the SRSF Programme environment and liaise with external parties during emergencies (E.g., CNB, Police, Ambulance, etc.); upon discovery of illegal activities in the SRSF Programme, take immediate measures including notifying the police to stop such activities from continuing.
• Liaise with external parties for maintenance of SRSF Programme premises (E.g., Pest Control, Cleaning Services, etc.)
• Enforce SRSF Programme rules and conduct inspections for compliance with SRSF Programme rules.
• Develop, implement, and improve processes and effectiveness of incident management within the SRSF Programme environment, including adequate training of staff to handle incidents that may occur.

Stakeholder Management

• Responsible for building community partnerships including working with partners from Social Service Agencies, Institutes of Higher Learning Corporations, Statutory Boards, etc.
• Develop and maintain effective relationships with community agencies, corporate partners, as well as individuals.
• Support in community and corporate engagement activities / events for community organisations.
• Support in volunteer activities relating to community and corporate engagement activities / events.

Administrative

• Maintain records of the distribution of rations / assistance to SRSF Programme residents, including an inventory of in-kind donations.
• Ensure collection of SRSF Programme fees by the first week of the month.
• Support the maintenance and update of Operation SOP Manual (including urine test, etc.)
• Collect statistics for monitoring and evaluation of activities and programmes of the SRSF Programme.
• Implement information / data management system for effective collection and maintenance of client and operational data.
• Verify statistical collation and review information management system.

Others

• Any other related duties in New Hope CS as assigned by the Reporting Officer.

3. Accountability

• Reports to Operation Head and Centre Head

4. Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Good analytical and problem-solving skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Indoor Sales cum Admin Executive

· Handle indoor sales include customer inquiries, quotation, purchase orders, and follow through to closure

· Expand clientele base through networking, cold calling, and social media channels to drive sales revenue

· Maintain sales services and relationship with existing customers through constant communication and excellent customer service

· Understanding of the Company's range of products and services to ensure smooth workflow and customer satisfaction

· Execute digital marketing campaigns and full spectrum In charge of In-house Brand and E-commerce platforms (Qoo10, Shopee, Lazada, etc.)

· Inventory management and pricing strategies

· Procurement (sourcing, agreeing to terms, acquiring goods from an external source, marking buying decisions)

· Do up report weekly/ monthly for Data analysis (to track Sales performance, Customer purchasing habitsCosting, ROI, etc.)

· Conducting Market and Consumer research to identify local consumers based on market research and products to better meet the demand of local consumers based on market research

Requirements :

· Min Nitec/Diploma in Communication/ administration

· At least 1-2 years relevant working experience

· Able to work independently without much guidance

· Full of initiative, committed, meticulous

· Good negotiation skills

· Computer literate in MS office, outlook

· Prefer candidates who can start immediately

Interested candidates may send in their resume via whatsApp at HP no:96518935 or email to: [email protected]