Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Executive Assistant to the CEO to join our team. Your role specializes in e-commerce, website programming, and digital marketing. In this pivotal role, you will work closely with our CEO to drive digital initiatives and contribute to the growth of our company.

Job Summary: ClearSk Healthcare is a skilled and dynamic individual to join our team as an Executive Assistant to the CEO, specializing in e-commerce, website programming, and digital marketing within the medical aesthetics sector. This role is crucial to ensuring the smooth operation of executive responsibilities while actively contributing to our digital strategies. Selected candidates will have the unique opportunity to participate in a 3-4 months Management Trainee Program in SG, KL, or Shanghai, gaining hands-on experience in the aesthetic medical sector.

Management Trainee Program:

Selected candidates without sufficient frontline experience in the aesthetic medical sector will undergo a tailored 3-4 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk executive or customer service consultant) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Collaborate with the CEO to develop and execute e-commerce strategies.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide direct executive support to the CEO in daily tasks and strategic initiatives.
• Act as a liaison between the CEO and internal/external stakeholders.
• Ensure seamless coordination and follow-up on action items.
• Provide comprehensive support to the CEO in varied tasks.
• Monitor industry trends and competitor activities to identify growth opportunities.

Qualifications and Requirements:

• Bachelor's degree in Marketing, E commerce, Business or any related field.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of woo-commerce in terms of maintenance, launch, shop construction and admin system.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities and being able to work well with ambiguity in a fast-paced, dynamic environment.
• Demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player
• Proven leadership skills and the ability to exercise sound independent judgement
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General Tasks

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.

• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP)
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The Office of Commercial and Auxiliary Services (OCAS) oversees the management of estate leases and commercial services (such as leasing of spaces for F&B, amenities & lifestyle services) and auxiliary services (such as car parks, shuttle bus services) for NTU’s main campus, Novena campus and NTU@one-north campus.

This position is responsible for the marketing and leasing of offices, F&B and retail outlets, Childcare Centre, Medical Centre, among others on the NTU main campus, preparing of lease agreements, licence and service agreements and finding the right tenants for units available for lease. The Senior Executive, Leasing will engage actively with other Offices in NTU as well as student bodies in meeting the needs of the NTU community. 

Responsibilities:

• Identifying suitable potential tenants, reaching out to them to understand their space requirements and marketing suitable units to them.

• Performing lease management and administration, including new and existing leases for renewal.

• Participating in trade-mix planning for NTU campus and conducting site visits for interested tenants.

• Guiding tenants on new shop renovation or A&A works and the related applications with the relevant departments in NTU and ensuring that the tenants fulfil the agreed lease terms and conditions. 

• Managing payment matters between tenants and NTU.

• Conducting market research/studies as assigned.

• Conducting weekly site inspections of leased premises, to ensure that tenants adhere to lease terms and conditions.

Requirements:

• Degree in Real Estate, Business, Building or related fields with a minimum of 2 years of relevant experience in leasing of retail and commercial properties.  Diploma holders with extensive years of relevant experience may be considered.

• Ability to read technical drawings and floor plans at the level expected of one in a leasing role.

• Have some facility maintenance or engineering knowledge to manage the assigned properties effectively.

• Good knowledge of tenancy agreement process and meticulousness in preparing documents.

• Creative and enjoy working around rental structures and reviewing key numbers on standard sheets.

• Understand tenancy related processes and legal terms related to lease / licence agreements.

• Approachable, enjoy conversations in lease negotiation with operators with good communication skills, both verbal and written.

• Logical thinking skills to find suitable solutions or recommend appropriate course of action.

• A deep understanding and appreciation of customers’ needs and experience.

• Enjoy working collaboratively as a team or cross functional interaction within NTU.

• Enjoy moving around the campus to understand issues and challenges faced by tenants and stakeholders on the ground.

• Proficient in Microsoft Office Applications particularly Excel, Words and PowerPoint presentation.

Responsibilities

• Manage & coordinate day-to-day operational activities

• Identify potential supply and delivery issues and resolve them before they arise

• Liaise with external parties to ensure efficient & smooth operations

• Liaise all bunker deliveries with suppliers and agent

• Update clients on ship activities, personnel, and fleet changes

• Any other tasks assigned by Superior

Requirements

• Diploma in Maritime studies or other related discipline

• Minimum 3 years of experience in Marine/Bunkering industry & preferable with ship operations

• Good communication skill

• Team player

• Willing to work shifts

Clarence

R1552376

• Contribute to the development and implementation of CRM marketing automation, journeys, and processes to enhance business efficiency.
• Utilize CRM tools to analyze the customer database, extract insights, and collaborate with cross-functional teams to implement recommendations.
• Serve as the custodian of data for the brand, ensuring the maintenance, monitoring, and updating of the customer database in alignment with internal data quality policies.
• Assist in the allocation of leads and closely monitor follow-up tasks by the sales team.
• Generate and analyze results from CRM campaigns, extract insights, and propose data-driven ideas and recommendations.
• Identify and suggest suitable target audiences/segments for sales and after-sales marketing campaigns.
• Track, generate and analyse weekly sales funnel and campaigns reports.
• Customer profiling, data mining and customer need analysis

• Diploma/Degree holders in Marketing / CRM / Business Administration.
• 1-2 years of Marketing/CRM-related experience.
• Knowledge of CRM principles and customer journeys.
• Meticulous and well-organised with the ability to multitask under pressure

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $4,000 with Bonus
• At least 1 year of Marketing/CRM-related experience

Job Purpose 

Supporting the Management Accountant and Finance Business Partner to ensure that insightful management information is delivered in an accurate and timely manner to meet internal deadlines. 

Responsibilities 

• Assist with the production of monthly management accounts.
• Assist with the production of quarterly forecasts and annual budgets for relevant companies. 
• Posting of monthly journals including accruals and prepayments. 
• Provide variance analysis where required to forecast/budget with explanations.
• Meet group reporting deadlines. 
• Monthly bank reconciliations.
• Completion of monthly balance sheet reconciliations (including intercompany accounts and transactions); flagging issues and communicating these.
• Continual focus on improving reporting and accounts production process. 
• Management of the year-end process and assist in dealing with audit queries. 
• Prepare flash sales figures (mid-month and end of month). 
• Completion of local tax compliance documents (where applicable). 
• Other ad hoc duties and projects as required.
• Support and cover Credit Control and Purchase Ledger when required.

Requirement: 

• Min Diploma in Accountancy with 2 years
• Strong IT skills for communication and documentation (ie. Excel, Outlook)
• Accuracy skills for capturing information. 
• Part qualified preferred (or previous experience considered). 
• Experience of multi-currency ledgers and foreign exchange an advantage. 
• Experience of dealing with foreign subsidiaries an advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

POSITION DESCRIPTION AND RESPONSIBILITIES

Being a core member of the team consisting of executives and patient service associates

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed.
• Assist HOD in establishing, implementing and reviewing all relevant SOPs, workflows and policies.
• Ensure that quality customer services are provided by BO staff to all internal and external stakeholders.
• Assist in AR, credit services and bad debt management.
• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters.
• Assist with lifting, moving and transporting patients.
• Serve meals and remove meal trays.
• Assist Staff / Enrolled Nurses under supervision.
• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• To perform regular audit checks on patient collections.
• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits.
• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report.
• Handle customers’ queries pertaining to admission process and services provided.
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Any other duties as assigned from time to time by management.

QUALIIFCATIONS/REQUIREMENTS

• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients
• Must be able to do rotating shift work up to 12 hours (44 hours per week), include night shifts, Saturday, Sunday and Public holidays.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a Finance & Admin Executive to join our team. This role involves the management of our membership CRM database with a focus on data analysis. The successful candidates will work closely with our Finance Director to ensure the accuracy of our clinic revenue tracking systems and customer prepayment accounts.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package and 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Office location is conveniently located at Novena, next to MRT stations.

Job Responsibilities:

• Oversee and manage the membership CRM database using a sophisticated database system
• Analyze data to derive meaningful insights for business improvement
• Assist Finance Director in tracking company, team and employee KPIs
• Compute and analyze manpower statistics and payroll costs (both fixed and variable components)
• Perform policy-compliance audits
• Submit monthly analytical reports to senior management for insights
• Generate daily progress update and submit weekly audit reports of non-compliant or irregular incidents, personnel involved and the monetary amount impact for HQ to adjust the Monthly Performance Bonus (MPB) of the personnel involved
• To liaise and coordinate with HQ in Singapore on SOP audit & compliance
• Uphold compliance standards in all financial transactions.
• Manage accounts payable processes with precision, ensuring accuracy in verification and payment processing
• Manage office operations to ensure efficiency and adherence to organizational policies

What We're Looking For:

• Minimum Bachelor's degree in Business, Analytics, Accounting, Finance, or a related field
• Good in planning and organizing work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment independently
• Diligent in checking work to ensure no errors before submitting to superiors for review
• A multi-tasker and learner with self-motivation and sensitive with figures
• Comfortable with computerized data processing and able to comprehend tables and spreadsheet templates
• Diligent in checking work to ensure no errors before submitting to superiors for review
• Familiarity with accounts payable processes and administration
• Familiarity with CRM systems is a plus.
• Exceptional attention to detail and commitment to accuracy

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MCF:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

• Serve as the primary point of contact for resolving issues related to warranties.
• Take responsibility for all Cars & Bikes warranty/campaign Key Performance Indicators (KPIs).
• Handle violations related to the delivery stoppage of Cars & Bikes.
• Oversee the Work in Progress (WIP) status for Cars & Bikes.
• Compile monthly reports for the Aftersales Director. Initiate process improvements with implementations to enhance and uphold the quality standards of warranties.
• Monitor and assess all claims for Cars & Bikes, aiming to reduce write-off settlements to not exceed the set target.
• Conduct a weekly review of rejection claims, highlighting the top 3 rejections monthly, and sharing information with workshops and service centers to address common faults for improvement.
• Prepare rejection reports for quarterly Internal Audits across all centers.
• Conduct monthly Internal Audits for Warranty Parts storage.

• Minimum Diploma in any fields with at least 3 years of supervisory experience in automotive industry
• Proficiency in Computer skills such as Microsoft office
• Experience in handling car/bike warranty

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $5,000 with Bonus
• Experience in handling car/bike warranty

Details:

• Up to $4,900 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies.

Job Purpose:

• Manage financial accounting for companies within the Singapore Group.
• Coordinate with shared services for day-to-day finance operations, ensuring accurate accounting records and timely reporting.

Responsibilities:

Financial Accounting:

• Prepare monthly closing journal and review accounts reconciliations.
• Monitor monthly inventories aging report for NRV adequacy.
• Control chart of accounts, review consistency, and manage account creation/archiving.
• Review stock take reconciliation and assist in annual policy renewal.
• Support external audits and ensure compliance with accounting standards.
• Submit Benefit in Kind (BIK) - Car and Car-related Benefits.
• Handle Annual Statutory Accounts and XBRL. GST and Tax:
• Review GST submission workings and conduct GST reconciliation tests.
• Prepare tax and deferred tax computations for accounting provision.
• Finalize corporate tax computations for review by HO and tax consultants. Fixed Assets and Capex:
• Review and maintain records for capex and fixed asset requisitions.
• Manage the asset register and demo car records for franchises.
• Coordinate with shared services and operations on day-to-day accounting matters.
• Assist in budget and forecast preparation and finalization.
• Maintain SG Insurance Policy master file and coordinate insurance coverage for company assets.
• Implement and test new programs to ensure functionality based on requirements.
• Set up parameters and interfaces in GDMS for new models/franchise.

Requirements:

• Minimum Diploma in Accounting & Finance with 5-6 years' experience or Degree in Accounting & Finance with 3-4 years' experience.
• Strong Excel skills.
• Ability to thrive in a fast-paced environment.
• MNC background will be added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The Opportunity:

We, at Flywire, are seeking a smart, driven, and high energy Account Executive to help us grow our travel vertical in the APAC region. This Account Executive will be responsible for attracting new business clients to our cross-border payments solution using effective prospecting methods and communication skills. Beyond book smarts, this individual should be a great team player who is fueled by success. You should have an ease with people, an ability to develop relationships easily and confidence in our payments solution.

• Build and manage client relationships through the sales lifecycle, bringing on new accounts, as well as encouraging referrals and integration enhancements 
• Create and sustain remote outbound activity to generate leads (i.e. hunt new business)
• Create inbound lead activity (e.g. creating content or webinars)
• Serve sales inquiries in an efficient and professional manner
• Identify unmet needs to build new products and services and improve our customer service
• Track all activities and opportunity funnel in CRM System
• Project manage the delivery and implementation of our solution with product, technical, operational and marketing team Support sales & marketing on different efforts (Lead campaigns, new market research etc.)
• Explore new market opportunities in the travel industry within APAC

Company Overview

Headquartered in Singapore, Caldecott Music Group is a global music industry investor, innovator, and operator spanning multiple sectors, including digital (BandLab Technologies), media (NME Networks), and manufacturing and retail (Vista Musical Instruments). By integrating the physical, digital, and social supply chain around music, CMG brings together brands and people who are passionate about music, allowing them to deliver authentic content, products, and experiences for all music lovers.

Overview

We are seeking a passionate and experienced Brand Strategy Executive to join our team in Singapore. The successful candidate will play a pivotal role in shaping our brand strategies on a global scale, driving innovation, and ensuring brand consistency across diverse markets.

Key Responsibilities

• Conduct comprehensive brand research, market analysis, and consumer behaviour studies to inform strategic decisions and brand positioning.
• Collaborate cross-functionally with marketing, design, and product teams to develop insights and execute brand strategies aligned with business objectives.
• Manage multiple projects simultaneously, overseeing timelines, budgets, and resources effectively.
• Establish and maintain streamlined processes to optimise efficiency and maintain brand integrity across various touchpoints.

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field. A Master’s degree is a plus.
• Experience in brand strategy, marketing, or a related role, preferably in a global or regional capacity.
• Proven track record in conducting brand research, developing impactful brand strategies, and guiding successful brand initiatives.
• Strong project management skills with the ability to multitask and prioritise in a fast-paced environment.
• Exceptional communication, interpersonal, and presentation skills.
• Passion for music is a must.

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

Details:

• Up to $4,900 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies.

Job Purpose:

• Manage financial accounting for companies within the Singapore Group.
• Coordinate with shared services for day-to-day finance operations, ensuring accurate accounting records and timely reporting.

Responsibilities:

Financial Accounting:

• Prepare monthly closing journal and review accounts reconciliations.
• Monitor monthly inventories aging report for NRV adequacy.
• Control chart of accounts, review consistency, and manage account creation/archiving.
• Review stock take reconciliation and assist in annual policy renewal.
• Support external audits and ensure compliance with accounting standards.
• Submit Benefit in Kind (BIK) - Car and Car-related Benefits.
• Handle Annual Statutory Accounts and XBRL. GST and Tax:
• Review GST submission workings and conduct GST reconciliation tests.
• Prepare tax and deferred tax computations for accounting provision.
• Finalize corporate tax computations for review by HO and tax consultants. Fixed Assets and Capex:
• Review and maintain records for capex and fixed asset requisitions.
• Manage the asset register and demo car records for franchises.
• Coordinate with shared services and operations on day-to-day accounting matters.
• Assist in budget and forecast preparation and finalization.
• Maintain SG Insurance Policy master file and coordinate insurance coverage for company assets.
• Implement and test new programs to ensure functionality based on requirements.
• Set up parameters and interfaces in GDMS for new models/franchise.

Requirements:

• Minimum Diploma in Accounting & Finance with 5-6 years' experience or Degree in Accounting & Finance with 3-4 years' experience.
• Strong Excel skills.
• Ability to thrive in a fast-paced environment.
• MNC background will be added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the sports and recreational facilities, and its related services.

We are looking for individuals who have a strong passion for delivering exceptional service to residents of the University’s student and faculty housing, and athletes and users of sports & recreation facilities on campus. 

The role provides the successful candidate with the opportunity to develop, contribute and grow oneself holistically across areas of excellence in customer relationship management or other leadership positions within the Department.

If you have a degree with more than 3 years of general working experience, you may be the one whom we are looking for.  Having an experience in hospitality sector, especially hotel, hostel or related industry would be advantageous for this role.

The incumbent is required to:

• Manage OCH intranet and internet website, which includes working closely with stakeholders to ensure that website content is accurate and up-to-date at all times, consistent with NTU’s and OCH’s branding and messaging, and user experience is continually improved and refined.

• Manage office administration to ensure the smooth and efficient operations of OCH, which entails creating and maintaining an organised and efficient office environment so that workflows, processes, and systems are structured and optimised to achieve effectiveness and productivity. It includes monitoring and updating all administrative recordings (e.g., office assets and phone lines), office supplies and equipment (and initiating procurement as needed).

• Support the hiring and onboarding of new staff (including Temps and Student Assistants), including all logistical requirements and setup, and OCH internal communications.

• Plan, coordinate and organise OCH events such as engagement sessions, team bonding, learning journeys and training sessions.

• Assume the role of wellbeing ambassador in OCH, with responsibilities including coordinating and sending congratulatory and condolences messages and gifts to OCH staff.

• Plan, and organise senior and middle management meetings (e.g., MT and EMT meetings respectively), including organising agenda, setup of meeting and note-taking at meetings.

• Provide comprehensive administrative and secretariat support to OCH senior officers, including tracking action items and tasks assigned during senior and middle management meetings, drafting document and presentation slides, performing research and analysis for strategic projects, as well as managing calendars, organising and scheduling meetings and appointments for OCH senior officers.

Requirements

• A degree in any discipline

• 3 years of working experience is preferred

• Work experience in hospitality sector, especially hotel, hostel or related industry would be advantageous

• ​Good interpersonal skills

• Excellent written and verbal communication skills

• Proficient in MS Office Applications (Word, PowerPoint, Excel, Access etc.)

• Resourceful, strong problem-solving skills and ability to manage deliverables under tight timelines.

• Ability to adapt and use of enterprise IT systems

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

During your internship you will be exposed to and gain an understanding of everything in the colourful world of Human Resource functions not limited to HR Operations, Employee Engagement projects, Rewards & Benefits and Payroll. You will partner very closely and support the HR Manager in maintaining quality HR services across the business.

Your responsibilities may span the following areas:

Wellness Programmes & Communications

• Plan & deliver meaningful activities to promote overall employee wellbeing, championing dynamic employee involvement
• Review and improve existing communication channels & mode
• Design & broadcast EDMs/artwork for internal Company/HR announcements
• Own & coordinate Staff Welfare matters, i.e. LSA, Marriage, New Born, Hospitalization & Bereavement
• Run HR-driven company events & projects such as Healthy Week/Month, DEI, CSR efforts etc.

Employee Lifecycle

• Overseeing end-to-end Onboarding, Offboarding and relevant HR documentation for new joiners & leavers, including but not limited to communications, activation of Sterling Backcheck & pre-employment medical check etc.
• Maintain & upkeep eFiles
• Own & update corporate DLs timely
• Generate Employee Letters as needed/requested, i.e. Letter of Employment, Visa Applications, PR Applications etc.

Invoice & Billing Matters

• Vendor & PO creation
• Invoice processing
• Validating & processing 3rd party contractors’ invoices

Other Ad-Hoc:

• Collaborate closely with HRM/HRC on HR Analytics efforts for data collection and analysis; for example: research, gather and translate HR industry data/trends and insights for application to the business
• Own and manage the monthly HR Events Calendar and initiate meetings to brainstorm and plan for upcoming events & projects
• Extend support to wider HR team, when required & directed by HRM/HRC

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 5 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred
  

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

Seeking for Service Desk/Account Admin Executive (Novena)

1 year contract under agency payroll

Location: 55 Newton Rd, Revenue House (Novena)

Salary (inclusive of all allowance): $2300 - $2700

Incentive of performance bonus up to 1 month basic salary subject to reporting manager’s appraisal at the end of 1 year contract

Work Schedule: Mon - Fri Staggered Hours + Saturday (once a month)

Monday - Friday (shift to rotate weekly-based)

• 7am - 4.30pm
• 8am - 5:30pm
• 9am - 6:30pm
• 10am - 7:30pm

Saturday (shift to rotate person-based, take turn): 7am - 1:30pm

Jobscope:

• As Service Desk Executive, confident with answering phone calls and able to provide first-level support to end users.
• Familiar with the use of incident management tool, SMoD.
• Perform unlock AD user accounts, service accounts, check on password expiry and check on account status.
• Able to understand user's issues and logged as incident accordingly based on severity.
• Escalate and then follow-up incidents with support teams within SLA timeframe.
• As a Data Centre Operator, able to verify visitor's identity and check on the purpose of visit.
• Health check within data centre: ensure CRAC units are up, alert when high temperature.
• Health check on servers in data centre and notify System Administrator if there is abnormality.
• Able to manage retired/spoilt hard disk for disposal and process accordingly.
• As Account Admin Executive, create and delete AD user's accounts, service accounts.
• Reset password of above-mentioned accounts.
• Assign and unassign of RSA tokens to users.
• Create and delete AD groups, add and remove AD users from/to groups.
• Prepare and print out password letters for new onboarding users.
• Knowledgeable in Microsoft Outlook. Able to have quick observation in checking emails as email contents can be critical and may contain alerts.

Requirement:

• Singaporean (required g50 clearance)
• Able to work Staggered hours on Mon - Fri and once a month on Saturday as per duty roster
• Higher Nitec or Diploma in IT
• At least 1 year experience in IT
• Knowledgeable in Microsoft Outlook
• Keen in the jobscope listed above
• Able to commit for the full 1 year contract
• Punctuality in attendance