Company Overview

Daily&Co stands as a trailblazing Korean Lifestyle Concept store under ECHOMARKETING SG PTE. LTD. offering a distinctive assortment of brands that address various facets of contemporary living. Our operational brands—'Andar', 'Mongze', 'Titad', and 'Klug'—athleisure wear, bedding/accessories, personal care, and massagers. As we chart our growth and broaden our scope, we're keen to welcome passionate and gifted individuals into our fold. Our distinguishing factor lies in our steadfast commitment to delivering exceptional products that resonate with our diverse clientele. Additionally, we're deeply invested in the professional growth and enrichment of our team, nurturing an energetic and innovative work environment.

If you're driven, skilful, and eager for a rewarding adventure, we warmly welcome you to join our vibrant Daily&Co family!!

Visit our website: https://dailynco.com/

POSITION SUMMARY

He/she is responsible for ensuring seamless coordination between warehouses and forwarder, 3PL experience to maintain efficient for smooth operations. Candidate is responsible for overseeing and optimizing the logistics/shipping operations in a growing company.

Responsibilities

Import& Export| Warehouse | Inventory Management

• Overseeing and coordinating daily warehouse operations.
• Managing inbound inventories and warehouse
• Communicate with the agency regarding the time for unloading goods and when to remove containers from the warehouse.
• Manage customs dispute. if any.
• Warehouse management - Manage 3PL (inventory counts, commit shipment, etc.)
• Process customs clearance and ascertain the GST (Goods and Services Tax) amount to be paid.
• Coordinate and manage inbound shipments to ensure timely delivery.
• Prepare shipping documents.
• Plan, coordinate, execute and monitor inbound and outgoing deliveries (including receipt, storage, dispatch of goods and updating into the system).
• Manage goods in, goods out operations to ensure accuracy with minimum handling and stock damage.
• Regularly arrange for the disposal of defective merchandise.
• Manage monthly financial settlements with the warehouse.

Key Skills and Qualifications:

• Min. NITEC/Diploma/Degree in Logistics/Shipping/Supply Chain, particularly in a 3PL context.
• Min 1 year experience in Logistics/Shipping/supply chain management.
• Strong coordination skills with warehouses and agencies.
• Proficiency in inventory management and quality control.
• Effective communication and organizational abilities.
• Knowledge of import regulations and tax duties (e.g., GST).
• Experience in starting up (e.g. individual) company.
• Willing to travel to warehouse if necessary (2 -3 time/Month, Transport allowance claimable)
• Well versed in MS office e.g. Excel.

Interested applicants, please email with resume to [email protected]

Heritage Collection is a boutique hospitality group based in Singapore with a global footprint (properties in Singapore and New York). We have experienced tremendous growth since 2011 and we currently manage a portfolio exceeding 25 properties across Singapore and New York.

We are currently looking for a self-motivated individual with an outgoing personality and passion in customer service, to take on the role of Guest Experience Executive

Your Main Job Scope:

- Build and enhance the Heritage brand with your bright and happy personality so as to attract new tenants and retain existing ones.

- (After proper training) Take charge of a sector and move between buildings to handle check-ins and check-outs - you must be fit and like being on the go! You can clock as many as 30k steps in a day!

- Develop and maintain positive relations with guests via regular and proactive communication. You will be expected to ask guests to provide you written feedback on your performance.

- Provide feedback on our self check-in system and work with vendors when there are updates.

- Manage guest complaints and work to resolve them or provide feedback to Management

- Report room issues in a timely manner - you will work with our in-house technicians or outside vendors to address building maintenance concerns.

- Coordinate with guests for their weekly housekeeping

- Regularly inspect rooms (during housekeeping days) and common areas to ensure a high level of maintenance and proactively highlight issues that need to be addressed

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

- Manage supplies like paper goods and cleaning products

- Work with external vendors like laundry service providers to ensure operations are not disrupted

Requirements and Qualifications:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 1 year of experience in Hospitality work

- Shift Work, Off on Weekday or Weekend.

- 1-2 years of property management experience preferred.

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to work on 6-day work week, weekend duties, work on public holiday and answer texts (eg guests complaints and enquiries) outside of normal office hours.

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Scope

• Perform KYC/CDD/IPPC checking functions including periodic review and updates to ensure relevancy of client onboarded documents and supporting agreements in client and vendor counterparty data base.
• Monitor IPPC risk compliance and provide internal training, reporting and prepare/submit external regulatory filings.
• Perform inventory management reconciliation and maintenance.
• Assist the front and back-office teams for smooth daily operations and other ad-hoc task projects.

Requirements

• Problem solver with self-directed initiative
• Responsible team player with collaborative mindset
• Able to start work immediately.

Overview of Role

The position reports to the Chief of Operations and will be part of the Operations team. She or he will ensure that scheduling and day-to-day operations are running smoothly and that any problems are flagged at an early stage to minimize costs.

Main Responsibilities

• Working closely with traders, manage cargo movements, create schedules and nominations based on the supply and demand plan.
• Establish good working relationships with counterparties, alongside internal and external stakeholders.
• Issue, review and/or trade confirmations, contracts and/or letters of credits.
• Liaise with Inspector, agent, ship brokers, trade counterparties, storage terminals and internal departments to ensure smooth physical operation, ships meet statutory regulations and availability of quality certificates and test samples.
• Invoice customers and pay our suppliers /service provider's invoices.
• Assist with KYC and counterparty registration.
• Consolidating tender invitation, sending reminders to respective Trading Desks and recording all bids/offers/information known.

Profile

The individual should have the following experience:

• Required Language(s): Chinese and English.
• Able to correspond with Chinese counterparties/banks.
• Willing and able to multi-task and work in a fast-paced environment.
• Mature, independent, self-motivated and a team player.
• At least 3 years trade operations experience in energy and/or commodities Industry.
• Exposure to Chinese teapot refineries is a benefit.
• Preferably can start work immediately/short notice.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Implement action plans for the company's specialist clinics to achieve strategic goals.
• Coordinate with vendors and clinics on the purchasing of clinic branding collaterals.
• Evaluate Facebook Ads and Google Ads to monitor performance and metrics utilizing social media and digital marketing tools.

Requirements:

• Diploma in Business/Management Studies, Marketing, Communications or equivalent.
• At least 2 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

We are seeking an enthusiastic and driven HR generalist focused on Talent Acquisition to join our HR team in Singapore. This role is pivotal in sourcing, attracting, and hiring top talent to meet the company's workforce needs in Singapore and APEC region. As a Talent Acquisition Specialist, you will play a crucial role in shaping our company's future by identifying and recruiting the best candidates.

WHO IS UPSKILLS?

Upskills supports banks and financial organizations to lead projects efficiently and reduce time to market. Our expertise in capital markets software, combined with strong functional knowledge and our commitment to excellence makes us quite unique in the industry.

Our service offerings cover the entire lifecycle of financial technology transformation projects be it a greenfield implementation, an extension, or an upgrade.

At Upskills, we are a team of creative thinkers and problem solvers, our ultimate mission is to breakthrough innovation! All of us are fully engaged in Fintech industry to deliver cutting-edge solutions for capital markets and digital transformation.

Our DNA is reflected in our values, these are how we act every day to make the greatest impact on what we are doing!

The Upskills 6

· We look for curious people, open-minded about ideas that challenge the status quo and ask why not!

· We all act proactively to learn and grow constantly.

· We foster an environment where all of us care for one another, promoting teamwork and collaboration.

· We strongly encourage respectful conversations that stimulate creativity and innovation.

· We all empower to think and act like owners, taking ownership of our work and driving impactful results.

· We are serious about fun, creating a positive and enjoyable workplace where individuals can thrive both personally and professionally.

Do our values speak to you?

If you see yourself enjoying working as a member of Upskills, then check out below!

RESPONSIBILITIES

• Develop and implement innovative sourcing strategies to attract high-quality candidates for various positions within the company.
• Manage the end-to-end recruitment process, from job posting to interviewing, candidate selection, and onboarding.
• Conduct interviews and evaluate candidates based on their skills, experience, and fit with the company culture.
• Promote the company as an employer of choice to potential candidates through various channels, including social media, job fairs, and networking events.
• Work closely with hiring managers to understand their staffing needs and provide guidance on the recruitment process.
• Stay informed about trends and developments in talent acquisition, including best practices in recruitment strategies and tools.
• Advocate for diversity and inclusion in the recruitment process to ensure a varied and representative workforce.
• Ensure a positive candidate experience throughout the recruitment process, from initial contact to onboarding.
• Track and report key recruitment metrics to assess the effectiveness of talent acquisition strategies.
• Ensure all recruitment activities are compliant with local employment laws and regulations.

WHAT KIND OF INDIVIDUALS ARE WE SEEKING?

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 2-3 years of experience in talent acquisition or recruitment.
• Strong knowledge of recruitment practices and techniques, as well as employment laws and regulations in Singapore.
• Excellent communication and interpersonal skills.
• Proficiency in using recruitment software and social media for talent sourcing.
• Strong organizational and time-management abilities.
• Ability to work independently and as part of a team.

OUR OFFER

Extensive learning opportunities: access to our upAcademy platform and learning sessions to develop your skills set throughout the year.

Fun in your daily life: Do you want to feel the vibe and the energy of Upskills, too? Enjoy team building activities, quarterly company events and plenty of engaging activities such as volunteering events, wellness challenges and festival celebrations!

A LITTLE BIT MORE ABOUT US…

We are located at Raffles place, the heart of financial hub in Singapore, surrounded by leading international businesses and financial institutions. Our welcoming space fosters collaboration and encourages lively discussions, providing a stimulating environment complemented by amenities such as kitchen facilities, refreshments, snacks, and an overall open working culture.

Join our team of passionate professionals by sending your resume to [email protected]!

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office building management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Other ad-hoc duties apply

Requirements:

• Diploma or degree in Business or equivalent
• At least 2 years of relevant experience preferred
• Adaptable and flexible attitude
• Meticulous, pro-active and responsive
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Handle the entire spectrum of responsibilities, including setting up, configuring, and maintaining computer hardware, networks, and systems. Provide troubleshooting and IT technical support to end-users for hardware, software, and network issues, along with user support for desktops, notebooks, and printers, including site installation.
• Collaborate closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
• Coordinate with users and IT vendors for the delivery of IT solutions and services.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in MS Office 365, end-users desktop support, IT security implementation & operations in Healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support

· Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management

· Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)

· Ensure customer queries are answered and/or resolved in a timely manner

· Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)

· Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools

· Act as key liaison point with Event Operations team for customer data and Event floor plan queries

· Prioritizing tasks and eye for details

· Where required, support Event team in organisation of sales events

• CRM (Salesforce) / invoicing system (EMS) support to sales teams

· Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge

· Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis

• Reporting, Data Analysis & Investigation

· Perform Salesforce (CRM) reporting and ad-hoc reports as requested

· Where relevant manage integration of International Joint Venture reports

· Support Sales team with proactive insight and trend analysis

• Campaign Management

· Support to Sales Leadership and CRM team to set up, assign and manage campaigns

· Manage the gathering of member lists / data for campaigns and QA

• Testing & Improving Salesforce Development

· Act as liaison between Sales team and CRM team to gather regular system feedback

· Help identify priorities for development and gather requirements

· Perform User Acceptance Testing

• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

· Accuracy of data and reports

· Efficiency gain of team supported by role

· Adoption of Sales processes and Salesforce.com technology

POSITION REQUIREMENTS:

· University Bachelor’s Degree / University of Business Admin / Applied Sciences qualification

· Minimum 2 years of sales support experience across international regions and cultures

· Strong organization, time management skills and ability to work with senior internal stakeholders

· Experience of data analysis and manipulation

· Ability to proactively handle and respond to internal & external stakeholders

· Interpersonal skills, confident personality, high level of enthusiasm

OTHER PREFERRED ATTRIBUTES:

· Experience with Salesforce (Sales Cloud) Preferably

· MS Office

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting and Finance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

CRM & Data Analytic

• Assist in the formulation and execution of CRM marketing automation, journeys, and processes to achieve business efficiency.
• Leverage CRM tools to analyse customer database, derive insights and execute recommendations together with cross functional team.
• To be the data custodian for the brand. Maintain, monitor, and ensure customer database is updated in line with internal data quality policy.
• Support leads assignment and monitor follow-up tasks closely by the sales team.
• Generate and analyse CRM campaign result, draw insights and propose data-driven ideas and recommendations.
• Identify and propose suitable target audiences / segments for sales / aftersales marketing campaigns.
• Plan and build customer journeys in SFMC
• Identify and extract target database on SFMC
• Set up and schedule eDM blast
• Customer Interaction Centre Management

Day-to-day operations

• Leads assignment for Sales team.
• Customer account creation for new leads.
• Campaign tagging for customers account.
• Customer profiling, data mining and customer need analysis
• Assist with events such as sending of invitation, confirmation, registration and ensuring target attendance is met.
• Track, generate and analyse weekly sales funnel and campaigns reports.

Job Requirements:

• Diploma/Degree holders in Marketing / CRM / Business Administration.
• 1-2 years of Marketing/CRM-related experience.
• Knowledge of CRM principles and customer journeys.
• Meticulous and well-organised with the ability to multitask under pressure.
• Takes initiative to lead projects and improve job processes.
• Agile and keen to learn new skills.
• Peoples oriented mindset.
• Keen interest in CRM & Data Visulisation platform such as Salesforce, SFMC, GDMS and / or Tableau
• Comfortable in CRM technical aspects such as integration, API and etc.
• 5 days week, Alexandra

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The Company

Our client, in the manufacturing sector, is currently looking for a 2 years’ contract Logistics Executive to join their dynamic team.

The Role

The successful incumbent will be tasked with processing of customer orders, arranging shipments, preparing shipping documents, and ensuring PO accuracy before entry into SAP system.

Your Profile

You should have a Diploma in Logistics/Supply Chain or its equivalent with at least 1 year of experience in handling logistics/shipping processes. You should possess a willing-to-learn and proactive attitude.

Apply Today

Please send your resume, in WORD format only and quote reference number ET12867432, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

• Responsible for financial accounting records, AR/AP management and reconciliation.
• Assure timely Accounts Receivable/Payable Financial recording for month end.

Requirements:

• Diploma in Accountancy or equivalent
• At least 2 years of working experience in doing AR/AP function.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

During your internship you will be exposed to and gain an understanding of everything in the colourful world of Human Resource functions not limited to HR Operations, Employee Engagement projects, Rewards & Benefits and Payroll. You will partner very closely and support the HR Manager in maintaining quality HR services across the business.

Your responsibilities may span the following areas:

Wellness Programmes & Communications

• Plan & deliver meaningful activities to promote overall employee wellbeing, championing dynamic employee involvement
• Review and improve existing communication channels & mode
• Design & broadcast EDMs/artwork for internal Company/HR announcements
• Own & coordinate Staff Welfare matters, i.e. LSA, Marriage, New Born, Hospitalization & Bereavement
• Run HR-driven company events & projects such as Healthy Week/Month, DEI, CSR efforts etc.

Employee Lifecycle

• Overseeing end-to-end Onboarding, Offboarding and relevant HR documentation for new joiners & leavers, including but not limited to communications, activation of Sterling Backcheck & pre-employment medical check etc.
• Maintain & upkeep eFiles
• Own & update corporate DLs timely
• Generate Employee Letters as needed/requested, i.e. Letter of Employment, Visa Applications, PR Applications etc.

Invoice & Billing Matters

• Vendor & PO creation
• Invoice processing
• Validating & processing 3rd party contractors’ invoices

Other Ad-Hoc:

• Collaborate closely with HRM/HRC on HR Analytics efforts for data collection and analysis; for example: research, gather and translate HR industry data/trends and insights for application to the business
• Own and manage the monthly HR Events Calendar and initiate meetings to brainstorm and plan for upcoming events & projects
• Extend support to wider HR team, when required & directed by HRM/HRC

Job Description

• Handle full set of accounts of a portfolio of clients individually or supported by assistants;
• Handle Month end closing for a portfolio of companies;
• Preparation of monthly management accounts and reporting packages;
• Handle day to day outsourced finance function, including AP processing and payroll;
• Consolidation of simple to complex group accounts;
• Compilation of financial statements in accordance with Singapore Financial Reporting Standards;
• Assist in providing financial management services;
• Solve complex accounting issues from time to time;
• Involve in fund accounting services;
• Assist in consultancy and business advisory projects;
• Undertake ad-hoc assignment from time to time.

Job Requirements

• At least 2 years (for executive) or 3 years (for senior) experience in external audit, accounting outsourcing practice and/or fund administration & fund accounting service provider.
• Degree in Accountancy, ACCA, CPA or their equivalent;
• Have clear thinking, committed, meticulous, good time management, resourceful, proactive, able to work independently, effective verbal and written communication skill, honest and resilient.
• Familiar with International Financial Reporting Standards;
• Proficient in Microsoft Office applications;
• IT skillset, knowledge of accounting software, RPA and other modern automation tools are highly desired.

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Ensure that the company's objectives and sales targets are met

Requirements:

• Pursuing a Diploma or Bachelor’s degree in Business or equivalent
• No need experience
• A proactive team player with the ability to work independently
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]