Salon Manager

**Minimum 5 years of relevant hair experience, with at least 2 years in a managerial role.

JOB RESPONSIBILITIES

• In charge of the overall management and profitability of the assigned outlet.
• Evaluate outlet operations and establish action plans for continuous improvement.
• Oversee and assist in operational matters.
• Performs advanced hair cutting and hair coloring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Lead team with exceptional customer service.
• Train a highly effective team committed to achieving set targets.
• Develop staff into service professionals and groom high potentials to leadership roles.
• Make sure good housekeeping are practiced and maintained at all times.
• Any other tasks as assigned by the Management.

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Job Description:

• Oversee and manage the performance delivery of facility management service at respective zones

• Provide leadership and guidance to a team of Building Managers, Technical Executive, Quantity Surveyors and Project Managers to ensure day-to-day operations at assigned buildings

• Identify and troubleshoot problems and provide professional advice to the team

• Develop standard operation procedure and internal work flow to maintain smooth operation at sites

• Manage relation to client/ authorities, being the liaising point of contact

• Oversee area budgeting and expenses

•Maintain accurate and up-to-date servicing records, equipment inventory and history records etc for traceability and audit purposes.

•Plan, monitor, inspect and report on the preventive maintenance work and services

•Assist and liaise with HQ supporting staffs on services rendered e.g. Horticultural, ECO, Safety, Project etc.

•Prepare and participate in all audits.

•plan and carry out predictive, preventive and corrective maintenance and follow-up on any defective /malfunction detected in a timely manner. To respond to client / user needs and co-ordinate with in-house technical staff or term contractors to resolve issues.

•Operate and maintain all building services / facilities in good serviceable condition and in accordance to the plan maintenance program to maximize efficiency and minimize maintenance and energy costs.

•Liaise with client representative / user of any concerned building facilities issues.

•Supervise a team of onsite technical executives / contractors and emphasize work place safety.

•Perform safety / routine inspection on general facilities of the client office to ensure office facilities and equipment are operating at optimum level.

•Co-ordinate and supervise minor repairs and breakdown trouble-shooting.

•supervise the performance of contractors in annual electrical power shutdown.

•To maintain accurate and up-to-date equipment history record and analyze for improvement.

•Prepare request for proposal (RFP), technical specification, and scope of works for contract renewal and tender of facilities management services.

•Prepare payment consolidation and tax invoices tracking and expenditure report.

•Prepare monthly report to user.

•Any other ad-hoc assignments assigned by the Management.

Job Requirement:

• Possess an approved tertiary or equivalent qualification and with at least 5 years relevant post graduate experience in Projects & Facilities Management/ Estate Management/ Engineering or Equivalent Singaporean/PR only.

Roles and Responsibilities:

• Develop and ensure design of electrical equipment, system and materials submission according to the technical specification particularly in the electrical engineering.
• Planning of project costing and master schedule.
• Determine labour requirements and material resources for construction.
• Management of site activities which include installation, manufacturing, coordination, safety and testing and commissioning to the client’s requirement.
• Coordination with LTA, Consultant, Civil Contractor, System Wide Contractors for the execution of the work inclusive of the testing and commissioning.
• Managed a team of Site Engineers, Supervisors and Sub-Contractors to ensure the site team meet targeted deadlines.
• Support Project Manager in overseeing the planning, execution and construction of the project.
• Establish responsibilities and accountabilities of the construction team so they understand fully of their objectives, goals and expectations to align with the Business goals.

Requirements:

• Possess Degree/Diploma in Mechanical or Electrical Engineering.
• Minimum 5 years of working experience in Construction industry.
• A team player with a strong analytical mind and ability to work independently.

Key Responsibilities

• Team Leadership: Lead, train, and manage a team of project and system engineers to handle project management, system commissioning, technical support, and pre-sales.
• Mentorship & Guidance: Provide guidance, allocate tasks, and foster a collaborative work environment.
• Communication: Maintain clear communication within the team and keep members updated on project and company developments.
• Performance Management: Conduct evaluations, set goals, and provide feedback to support team members' growth.
• Collaboration: Work with Sales, Operations, IT, and other departments to ensure alignment of technical activities.
• Product Evaluation & Pre-Sales: Evaluate new products, assist Sales in pre-sales/tender bids, and manage project budgets.
• Safety & Compliance: Ensure compliance with safety and quality standards.

Job Requirements

• Education: Degree in Engineering (preferably Electronics) or equivalent.
• Experience: 5-8 years in the Security Industry, with experience managing a team of 5+ engineers.
• Skills: Strong planning, communication, problem-solving, and project management abilities.

· Bachelor’s degree in a related field or equivalent experience

· Minimum of 5 years of experience in installation management or a related field

· Proven track record of successfully managing installation projects

· Strong organizational and time management skills

· Experience in installation of equipment and systems

· Knowledge of installation guidelines and procedures

· Familiarity with safety and quality standards

· Proficient in use of relevant software and tools

· Familiarity with installation tools and equipment

· Excellent communication and organizational skills

· Strong problem-solving and decision-making abilities

day to day ops

ordering

cashier

good customer service

able to do bar

able to get along well with staff and manager

6day work week

off on weekday

able to do upselling

shift work night and morning

follow sop/house rule

able to maintance and give good customer service to customer

able to do cleaning of outlet

Responsibilities:

• Review and approve construction drawings, specifications, and designs to ensure that they meet project requirements and industry standards.
• Ensure that all work is performed in accordance with industry standards, company policies, and contractual requirements.
• Communicates effectively with project teams, consultants and subcontractors to identify needs and evaluate alternative Project solutions.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures requirements and resolved issued.
• Lead and motivate project teams, fostering a collaborative and productive work environment.
• Regularly inspect the site progress and provide guidance to the project and construction management teams on best practices and efficiencies on scheduling and processes.
• Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements:

• Degree in Civil Engineering / Construction Management, or a related field
• At least 8 years of relevant working experience at managerial level in the Civil / Building/ Construction Industry.
• Strong communication skills, as well as the ability to visualize issues and effectively communicate with others.
• Outstanding organization, coordination and leadership skills.
• Excellence in verbal and oral communication skills.

Job responsibilities:

1. preside over the daily production and operation management of the company, be responsible for the safe operation of the company, organise and implement the resolutions of the head office, and report the implementation status to the head office;

2. organise and implement the company's annual business plan and investment programme, organise and implement the company's development strategy, explore market opportunities, and lead innovation and change;

3.To draw up specific programmes for setting up and adjusting the company's internal management bodies;

4.hosting, promoting key management processes and regulations, timely optimisation and adjustment of organisations and processes, leading the creation of a corporate cultural atmosphere, improving the corporate identity system, shaping and strengthening the company's values;

5.Continuously optimise the company's human resources allocation, and continuously improve the company's overall organisational capacity;

6. Representing the company externally to handle business within the scope of responsibilities;

7. Other matters authorised by the head office.

J00007781

Key Responsibilities:

1. Sales Strategy Development:Create and implement comprehensive sales plans to achieve revenue goals.
   Analyze market trends and competitor activities to identify opportunities for growth.
   
2. Team Leadership:Manage and mentor a team of sales representatives, providing guidance and support to enhance performance.
   Conduct regular training sessions to improve team skills and product knowledge.
   
3. Client Relationship Management:Build and maintain strong relationships with key clients and stakeholders.
   Address customer concerns and feedback to ensure high levels of satisfaction.
   
4. Performance Monitoring:Track sales metrics and prepare regular reports on performance against targets.
   Use data analytics to evaluate team performance and adjust strategies as needed.
   
5. Collaboration:Work closely with marketing and product development teams to align sales strategies with business objectives.
   Participate in the development of promotional campaigns and initiatives.
   
6. Budget Management:Oversee the sales budget, ensuring resources are allocated effectively to maximize return on investment.
   

Assistant Outlet Manager

Duties and Responsibilities

· Oversee and perform the daily operations of the outlet for efficient operations

· Work closely with the Area Manager on strategic business planning and operations

· Develop cost-effective operational plan to achieve the outlet’s goals

· Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target

· Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines

· Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls

· Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues

· Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards

· Assist the Area Manager with recruitment and scheduling

· Manage inventory levels and train staff with regard to ordering

· Ensure good and prompt service to satisfy customers' needs

· Represent the company to address customer’s complaints and feedback professionally in-store

· Assist the Area Manager with regard to maintenance issues for respective outlets

· Analyse and resolve problems in a timely and accurate manner

· Develop a positive, efficient and cooperative working environment

· Other ad-hoc duties when required

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Manager, Bancassurance

Job Description

• Plan, develop and manage bancassurance business portfolio with Bank partner(s).
• Identify and develop retail distribution opportunities with Bank partner(s).
• Develop and deliver digital initiatives and innovations to improve customer experience and to support the growth of consumer segments business.
• Ensures business handled is in line with the Company's underwriting guidelines and service standards.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.

Requirements

• Tertiary qualification and/or professional insurance qualifications
• Certificate in General Insurance (BCP/PGI) and Cert HI
• At least 5 years of relevant working experience in partnership development, marketing, or distribution of insurance, banking, financial services.

Experience in managing insurance programs, affinity products or service programs.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Job Description :

• Ability to lead the Project Team to achieve excellence in the project.
• Plan and manage project schedule to ensure project completion according to schedule
• Monitor compliance of work with workplace safety and health regulations.
• In charge of safety, quality and environmental matters.
• Carryout investigation of faults and failures.
• Making plans using detailed drawings
• Creating accurate project specifications
• Completing regulatory documents concerning safety issues
• Finishing projects on time and within budget
• Manage few teams of supervisor and coordinators for daily work activities.
• Prepare site record and submit to office in a timely manner.
• Undertake ad-hoc duties as assigned by the management.

Requirements :

• Preferably with class 3 driving license
• At least 10 years of working experience in the related field.
• Willing to work at mutilple job site , 6 days work

Work with the Hiring managers on manpower requests and ensure timely filing of vacancies.

Manage the entire recruitment process, including candidate screening, onboarding, and offboarding. This includes but is not limited to advertising positions, conducting interviews, securing job offers, and managing internship programs.

Administer MOM work pass application, renewal, cancellation, and other related matters.

Participate in continuous improvement initiatives and assist in updating HR policies & procedures, and the staff handbook.

Liaise with external vendors and service contractors for administrative needs.

Plan and coordinate administrative procedures and systems and devise ways to streamline processes

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

Organize and supervise other office activities.

Ensure operations adhere to policies and regulations

oversees customer service in order to deliver the highest level of service

Produce reports to the Director and other top management personnel on visibility of upcoming revenues

Improving processes by recommending operational changes

Preparing project and productivity reports and ensuring compliance with quality and safety requirements.

Identifying opportunities for future business development and expansion

Perform any other duties and responsibilities as and when assigned by the superior or management.

· Manage daily operations of production including cleaning

· Plan realistic cost & production schedule to meet KPI

· Monitor wastage, overtime, staffing and expenses spending

· Analyse & improve production processes towards productivity efficiency

· Ensure cost efficiency of production from raw materials to end product

· Innovative in initiating production/product improvement

· Prepare budget, production plans & activity to meet target

· Ordering supplies, equipment repairs and other materials to keep the operation smooth

· Monitoring inventory levels to ensure adequate for production

· Ensure food safety in production, handling and storage

· Compliance with regulation standards in manufacturing (GMP)

· Practical experience in compliance with ISO/HACCP standards

· Training of production employees

Requirement

· Degree/Diploma in & Food science/Food Technology/Manufacturing engineering or equivalent

· Min. 5 years experience in food production with relevant experience in plant based industry

· Knowledge of food processing machinery and packing machinery

· Strong leadership quality with ability to manage different levels of staff

· Problem solving skills

· Effective & clear communication skills

· Understanding of quality standards and health & safety regulations

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.
• Develop operational performance, financial goals, and growth plans through effective solutions development.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.
• Administers and communicates company policies.
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers.

Qualifications Summary

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skill Requirements

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..
• This position requires highly developed computer skills, with a focus on MS Office suite products.
• Proven transportation /logistics / supply chain management knowledge
• Strategic thinking ability, proven implementation results
• Superior customer relationship management skills
• Excellent negotiation experience with subcontractors, transporters, & vendors.
• Strong problem solving skills

Behavioral Skill Requirements

• Strong organization leadership
• Excellent Interpersonal skills
• Strong written and oral communications skills
• Ability to re-prioritize workload to support urgent requests from various operations.

_______________________________________

Work location: Sunview Way

We do provide company transport to the nearest MRT station.

Job Description

· Attend site visits and tender show round

· Propose and design simple yet sustainable landscape designs for specified sites

· Prepare quotes and landscape maintenance reports

· Coordinate work orders with ground crew

· Dealing with complaints from client on site

· Prepare maintenance schedule

· Monitor and recording of site staff attendance

· Handling few projects assigned and coordination

· To be responsible for the administrative and operational for landscape project aspects, including liaise with customers for project requirements and progress

· Facilitate on the job training program for new crew members and provide ongoing training for crew members’ skill development objectives

Requirements

· Degree/Diploma in Horticulture, Arboriculture or other related fields with minimum of 1 yr experience in landscaping industries

· Required language(s): English, Chinese (in order to deal with complaints from Chinese speaking client on site)

· Dynamic and energetic

· Good team player with ability to lead and multi-task

· Committed to work

· Required Skill(s): Microsoft Office

· Excellent interpersonal and communication skills

· Prefer candidates with horticulture or arborist knowledge

· On-the-job training provided

· Entry level candidates with the relevant Polytechnic / WSQ Diploma / Degree are welcomed

Working Hours and Office Location:

· 5.5-day work week

· Office location: Mandai Estate

· Work location: Various Sites

Responsibilities

• Oversee daily operations to maintain high standards of food quality, presentation, and customer service.
• Build strong relationships with guests, ensuring satisfaction and addressing any feedback or concerns promptly.
• Recruit, train and supervise a team of service staff, fostering a supportive and efficient working environment.
• Manage budgeting, cost control, and revenue targets for the outlet. Monitor performance metrics and implement improvement strategies as needed.
• Ensure compliance with health, safety and regulatory standards, as well as company policies and procedures.
• Oversee inventory management, coordinate supply orders, and collaborate with kitchen staff for smooth, timely operations.

Requirement

• Minimum of 3 years of management experience in a Korean restaurant.
• Strong leadership and communication skills
• Ability to work well under pressure, multitask, and adapt to a fast-paced environments.
• Financial acumen, with experience in budgeting, cost control and achieving revenue targets.

We regret that only shortlisted candidates will be contacted.

Job Description & Requirements

1. Remote Sales Team Supervision: Oversee and monitor the activities of the sales team, including remote sales representatives, ensuring they are meeting sales targets and effectively promoting the company's structural metal products.
2. Performance Tracking: Implement systems to track sales team performance remotely, including monitoring sales metrics, analyzing pipeline progress, and identifying areas for improvement.
3. Virtual Sales Meetings: Conduct virtual sales meetings with team members to provide guidance, address challenges, and strategize sales approaches, leveraging video conferencing and collaboration tools.
4. Client Relationship Management: Maintain relationships with key clients and stakeholders remotely, using digital communication channels to address inquiries, negotiate contracts, and resolve issues in a timely manner.
5. Market Analysis: Continuously monitor market trends, competitor activities, and customer preferences remotely, utilizing market research tools and data analytics to inform sales strategies and decision-making.
6. Remote Training and Development: Provide remote training and professional development opportunities for the sales team, including product knowledge sessions, sales techniques workshops, and skill enhancement programs.
7. Remote Sales Reporting: Establish remote sales reporting processes to collect and analyze sales data, generate performance reports, and communicate insights to senior management, enabling informed decision-making and strategic planning.

Job Description :

• Overall control and monitoring of projects' operations, budgets & key personnel staffing
• Plan, schedule and track project timelines
• Ensure efficient use of manpower, equipment, material and resources on site
• Ensure high level of site safety and housekeeping
• Manage and control good quality of work
• Managing subcontractors to ensure tiimely delivery and good quality of work
• Liaise with clients, consultants, subcons and etc

Requirements

• Minimum 10 years of experience
• Preferably with recognise degree by PEB/IES
• Preferably with experience in both public and private projects
• Able to lead and work independently
• Good technical knowledge and interpersonal skills
• Able to manage and drive subcontracting work

• Audit experience and consolidation reporting at group level is a must.
• Has experience doing full sets of accounts.
• Added tax computation exp is a plus (but not a must)

Our client is a global shipping MNC (based in town and is around 8 min walk from the nearest MRT station in town). The co allows for a WFH arrangement up to 2 times a week (after the employee completes the probation period).

Summary: As an Assistant Accounting Manager, you will be responsible for overseeing group of companies accounting functions at the group accounting level. This includes statutory compliance (Audit, Tax, etc.) and reporting to upper management. You will also handle ad hoc projects involving business expansion and accounting system enhancement.

Employment Type: Permanent

Reports to: Accounting Manager

Role and Responsibilities:

• Drives the preparation of group financial statements as well as entity financial statements of the companies within the group in accordance with IFRS and SFRS.
• Liaises with the Auditor on audit issues and their resolutions.
• Prepares GST report, income tax schedules and review income tax computation prepared by tax agents.
• Compiles and submits periodic management reports.
• Prepares annual budget/quarterly forecast.
• Performs bookkeeping.
• Oversees certain companies’ manpower and administrative expenses.
• Oversees the Group’s agency business.
• Provides required assistance to Group Accounting Manager when needed.
• Participates in ad hoc projects.

Requirements:

• Possess a Bachelor’s degree in Accountancy, or similar specialization from a recognized university.
• Around 3 to 7 years of total experience.
• Audit experience and consolidation reporting at group level is a must.
• Has experience doing full sets of accounts.
• Added tax computation exp is a plus (but not a must)
• Has good interpersonal and communication skills. Has the ability to work as a finance business partner in a group accounting role.
• Hands-on
• Proficiency in the English language, both verbal and written.
• Open to working some occasional long hours (to clear backlog) at times

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 6 November 2024

Job Summary

• Group Internal Audit (GIA) is looking for an exceptional and dynamic Audit Manager to join our Change Transformation audit team.
• This global role includes executing audits across Ways of Working (WOW), project lifecycle, Classic and Agile delivery, project governance, reporting and monitoring, scheduling, resource management and financial management.
• This role will get to work on more complex audits such as cross-functional and multi-location high risk audits and will also provide you the opportunities to interact and engage with both Group and Country Stakeholders

Strategy
• Maintain an awareness of the Group's business strategy and model, and an understanding of the Group’s Transformation priorities.

Business
• Perform, support, or lead where directed, the planning, fieldwork, and reporting of internal audit engagements to deliver agreed assurance objectives to established GIA standards and timelines.
• Deliver quality audit reports that are effectively written with practical, actionable, measurable and value-added recommendations.
• Share knowledge, skills and experience with team members and the wider GIA and provide advisory to internal auditors from both Business and Technology on Change Management.
• Assist in standardisation and documentation of processes, risks, and controls and work with internal stakeholders to build a comprehensive and simple test procedures for Change Management. Liaise with Change Management standard owners where required.
• Assist to track and consolidate all Change related audit issues raised by GIA, Regulators or Monitors and provide periodic updates to internal GIA Management and senior risk committees of the Bank.
• Apply an in-depth understanding of, and compliance with, GIA methodology standards and the GIA system in all areas of assigned GIA activity.
• Evaluate quantitative and qualitative data (using data analytics) to diagnose underlying issues, patterns and root causes.
• Monitor and track assigned audit issues and action plans, and report overdue items to the Head of Audit (HOA) for resolution.

Processes
• Execute audits in-line with the Group Internal Audit methodology.

.

Key Responsibilities

People & Talent
• Build good working relationships with the business audit teams to facilitate execution of integrated audit work.
• Assists in maintaining the right relationships with the Business leading to sound audit recommendations and channels of audit related communication and monitoring.

Risk Management
• Complete relevant risk assessment activities in a timely and effective manner, including the completion of Risk Assessment template.
• Assist in continuous auditing and monitoring of key risks in Change Management.
• Follow changes in the laws and regulations to identify emerging risks

Governance
• Responsible for assessing the effectiveness of the Group's arrangements to deliver effective Transformation governance, oversight, and controls.
• Maintain awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Designated business stakeholders (including the COO of Client Enablement and Transformation, Head of Enterprise Change Management and Business/Function COO), related to individual audit assignments and the assigned portfolio; and
• GIA stakeholders – team leaders, team members, team managers, Product, Functional, Country and Regional Heads of Audit.

Other Responsibilities
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 5+ years of experience in a regulated financial institution or equivalent such as fintech
• Knowledge and experience in Change Management (e.g. Project Management Planning, Agile Practitioner) is required
• Ability to maintain an awareness of the Group's business strategy and model, and an understanding of the Group’s Transformation priorities.
• Ability to perform, support, or lead where directed, the planning, fieldwork, and reporting of internal audit engagements to deliver agreed assurance objectives to established GIA standards and timelines
• Strong interpersonal skills for building and maintaining credibly effective working relationships with counterparts in Group Internal Audit and business stakeholders
• Professional Audit Certification (CIA, CISA, CISM, CISSP etc) and experience in executing a risk-based Audit Methodology, or a similar methodological approach
• Professional Certification (PMP, PRINCE2, Agile Scrum Master, PMI-ACP) in Change Management preferred

Role Specific Technical Competencies

• Financial Services
• Audit Advanced
• Risk and Controls
• Change Governance
• Information Technology

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities

Team Management & LeadershipMeet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates

• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads, in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations: Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention

• Manage the day-to-day store operations to ensure a seamless and smooth customer experience
• Develop, improve and optimise retail processes to improve productivity and store operations
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Oversee store inventory levels and ensure the highest level of inventory accuracy by monitoring, scheduling and ordering inventory as required
• Conduct Stock Taking exercises at several intervals in the year, or as and when required.
• Maintain outstanding store conditions and work closely with the Visual Merchandising team to optimize displays in-store
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Recruit, coach, and build a robust team of Part Time and Full Time girls who strongly believe and live out the LB vision and mission
• Inspire and enable the team to provide a top notch and considerate service to all customers through training and mentoring
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)

Requirements

• 5 years of experience in the retail industry, preferably in fast fashion
• 3 years of experience in managing a retail team(s) - both front and back of house
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better
• Strong leadership and interpersonal skills, able to motivate and lead the retail team
• Numerate and tech-savvy
• Open to working various shifts and able to work 5 days a week (including weekends and public holidays). Weekends are where all the magic happens!

You should have / be:

• A Love, Bonito ambassador who believes in and embodies our culture and core values
• A passion and genuine love for people; you are a strong leader and are passionate about training, coaching and mentoring a strong team of 30-40 people
• A performance-driven attitude with a hunger and thirst for results and sales
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• Strong communication skills and an outgoing personality who enjoys interacting and connecting with people to build trusting relationships with customers and external stakeholders
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash management, merchandising, roster building, staff training and coaching, stock taking, and recruitment.

Benefits

• Full corporate insurance inclusive of Dental
• Fully stocked pantry
• Staff discounts
• Employee-led recognition platform via Praisepal
• A dynamic, no corporate-BS environment to learn, grow, and really make an impact