Overview:

As a Customer Service Officer, the candidate will be the first point of contact for customers, providing exceptional service through effective communication and problem-solving. Resposible for handling inquiries, resolve issues, and ensure that our customers have a positive experience for the University Campus.

Job Responsibilities:

• Handle Admissions and Scholarships enquiries via email and telephone 
• Attend walk-in Admissions and Scholarships enquiries (if required) 
• Any other ad-hoc duties

Requirements:

• Relevant working experience in a Contact Centre / education sector preferred.
• Able to multi-task and work in a fast-paced environment 
• Good communication skills.
• Proficient in MSOffice (Outlook, Excel, IE) and Zoom

Specifications:

• Location: Instituition located in the West
• Working hours: Monday to Thursday – 8.30 am to 6.00 pm, Friday – 8.30 am to 5.30 pm

*Please note that the candidate should know that they may have to work more hours on weekdays after 6 pm -1 hour to 2 hours or on Saturday, 2-3 hours to respond to emails during the peak admission window.

Details Of The Role:

- Perm Role With Banking Client In Singapore

Job Description:

1. Assist the Credit Structuring Team in submitting credit requests into the Bank’s system for approval.

2. Put up Lombard credit requests and liaise with the Credit Approving Team for approval.

3. Assist Senior Client Advisors (SCAs) on Lombard enquiries

4. Perform monthly credit reviews

5. Preparation and submission of reports to management

6. Assist Team Lead in projects

Job requirements:

1. Fresh graduates are welcome to apply.

2. For experienced hires, minimum 3 years (Manager) or 5 years (AVP) of experience in Private Bank Credit

2. Be able to work independently & take initiative.

3. Be confident in dealing with various stakeholders and be able to build rapport with them.

4. Advance knowledge of the various Microsoft Office applications such as Excel will be a plus.

Yard Operation Officer

Receive container/tanks summary

Receive import survey form from driver

Inform relevant parties of import damaged container with survey report

Coordinate with Reach Stacker operators on storage location

Update inventory

Coordinate with Kalmar operators on storage location

Update TC on export schedule in sequence

Update in Yard Management System

Must be able to work overtime when required.

Working hours :

Mondays to Sunday: 8.30am to 5.30pm

one month rotate to work one Sunday

Work Location: Jurong Island.

Company transport is available at selected location/s (normal working days)

Requirement:

Minimum ‘N’ level or equivalent

Can work overtime when required

Positive attitude and customer-oriented

Must have basic knowledge of Microsoft Excel.

Applicants with no experience may apply but must accept the above mentioned working hours

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

DMZ Network Implementation Engineer, responsible for developing HLD/LLD and implementation of Business Partner Connectivity in accordance with the financial organization’s Global Architectural Governance, Design Standards and Policies to meet specific connectivity requirements.

Role :

The role of the DMZ Network Implementation Engineer is to provide technical implementation services for various projects ranging from Design and Implementation of new DMZ towers, enabling new customers to allow connectivity through existing DMZ towers, upgrade/refresh of existing DMZ towers and associated activities.

The role requires an engineer who have a strong design and implementation background, who is aware of the processes and procedures typical in large global financial organizations. The engineer needs to have a strong understanding of various enterprise tools, both technical, procedural and resources typically used in large IT organizations. The engineer needs to focus on delivering quality and have a good understanding of risk as it relates to financial organizations and having strong decision-making skills on assessing risk to the production network is essential.

The engineer will interact with Japan team ; hence resources with JLPT 1 or JLPT 2 is a minimum & mandatory requirement

Technology Focus areas:

Essential

• Data Center and specifically DMZ experience
• Designing and implementing DMZ towers, FWs, IPS/IDS, Load-balancers is essential.

Preferred

• Experience with Cisco, Fortinet, Check Point, F5 preferred.
• Certifications Preferred to have - CCIE Security/RS orother similar OEM certs of the same level (Check Point) CCSE, (Fortinet) NSE Fortinet Certified Expert

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Responsibilities:

· Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

· Perform application onboarding activities which includes requirement gathering, build, UAT and support production deployments into the IDM solution.

· Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

· Review application access matrix.

· Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

· Providing audit related data to internal and external auditors.

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Key Domain/ Technical Skills:

IDM tool (any), SQL queries, Reporting tools (any), Data/role analytics

What we are looking for:

- Skill set of an Asst Vice President (AVP Level) For MAS610 Financial Reporting System Support (Functional).

- Domain knowledge in MAS610, Finacial Accounting & Financial Reporting is a must.

- SQL Queries is a must

- Main duties are focused on ensuring MAS610 regulatory reports are provided to business users as per SLA.

- Work Hours: Mon – Fri, 9AM – 6:30PM (Includes monthly peak period 1st to 10th of each month – Ad-hoc weekend work during peak, off-in-lieu given)

Your team will support the BANKS Group Finance department to understand the business objectives, requirements and processes of the various Finance stakeholders and provide end-user maintenance of the Finance systems and related processes.

Job Scope:

The candidate will be part of Financial Information Management (FIM) within Group Finance under the System Production Support organization structure. The key responsibilities include:

• Ensure timely and accurate service delivery in accordance with Service Level Agreement
• Understand system set up implications due to changes in requirements or new products, and updates the necessary system configuration and procedure.
• Review and ensure operational problems, issues and queries are resolved promptly and satisfactorily
• Identify areas of improvements for implementations
• Gather requirements from stakeholders and work closely with IT and relevant stakeholders to support implementation including performing User Acceptance Testing

Job Requirements:

• Degree in Accounting / Finance/ Business or its equivalent professional certificates
• At least 5 years demonstrated experience in banking industry and conversant with current accounting policies and banking regulations
• Have a good understanding of technology and operational needs of one or more of the following subject areas:
• Financial accounting
• Financial reporting
• Regulatory reporting related to Finance and Risk within a banking environment to support MAS610 regulatory submission
• Aptitude for system related work, good knowledge of project planning and implementation including requirement gathering, system testing and system end-user maintenance
• Proven business analysis skills, including developing business / functional requirement, user test strategy and test scripts
• Strong capability in process control and operational risk management
• Experience in SQL, MS PowerPoint, Excel and Word
• Strong skills on data analysis via tools such as OBIEE, Power BI or Qlik Sense
• Proven team player with strong interpersonal skills, possesses drive, initiative and is a self-starter
• Strong communication skills and superior attention to details

Job Scope:

• Analyze and plan change requests cum project related to Financial Reporting, Management Accounting and Regulatory Reporting applications using Hyperion, Oracle Financials and Moody's Ray software. (Focused On General Accouting & IFRS9 Applications)
• Perform regulatory requirements and data analyses, functional solution review, User Acceptance Test (UAT) preparation, UAT execution and production implementation tasks
• Tasks include configuration management of the software system to support User Acceptance Tests(UAT)
• Conduct functional validation of system changes, including data transport from the Data Warehouse to the OFSAA, Hyperion, Moody's Ray and Wolters Kluwer OSX applications
• Business Requirement Documentation & Functional Specifications Documentation

Job Requirements:

• Degree in Accounting, Economics, Business Admin, Mathematics or related discipline
• Minimum 1- 2 years working experience, preferably in the banking/financial services industry with exposure and participation in at least 1 major project
• Fresh Graduates With Good Knowledge On General Accounting/IFRS9 Welcomed To Apply.
• Foundational knowledge in Financial Accounting and Financial Reporting Standards, as well as familiarity with the financial/ regulatory reporting process and submission frequency. (IFRS9/General Accounting)
• Sound knowledge of banking products, including Loans, Overdrafts, Trade Finance, Treasury instruments & interest rates
• Understanding of the process of change management, regulatory changes and reporting cycles
• Able to oversee change management, as well as track, manage and escalate issues
• Experience in conducting UAT, logging errors and documenting test scripts, results and findings
• Proficiency in SQL scripting, MS Excel functions including Pivot table is a must
• Good understanding of Data Architecture, Data Warehouse and Business Intelligence subjects
• Experience with use of analytics tools such as OBIEE and QlikSense is a plus
• Possess good communication skills, a curious nature and strong ability in project identification, variance analyses and issue resolution.
• Team player, meticulous and able to work independently and motivate others.
• Please note that there will be a technical assessment in the first interview on SQL Commands, please see notes above to prepare for interview.

Job Objectives

To support infrastructure and DevOps requirements of AML Projects for transaction monitoring across
all regions.

Key Responsibilities

• Infrastructure:
  - Work with Infrastructure Platform Services Team & Information Security Team to raise/provision/harden servers
  - Perform application specific setup for new servers
  - Set up Control-M flows for new servers
  - Simple scripting tasks

• DevOps:
  - Create and maintain our BitBucket/Artifactory pipelines for new and existing projects
  - Perform VeraCode/SonarQube scanning of code packages
  - Work with central DevOps on any initiatives

• Application Support (AML Actimize Transaction Monitoring)
  - Application support will be a smaller part of the overall role.
  - New hires will be expected to support the Actimize transaction monitoring application as well as supporting in-house programs.
  - Analyse and define detailed functional specifications (FSD).
  - Responsible for creating technical designs and documents (TDD).
  - Support all phases of testing and implementation/deployment.

Key Requirements

• Must have :-

• Commitment.
• Minimum 6 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem-solving skills.
• Delivery experience on medium to large scale projects.
• Ability to understand and articulate process flows and functions.
• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-
• Prior experience in working in vendor environment.
• Prior experience with setting up servers
• 3 years working experience with AML will be nice to have.

Essential Technical Skills :-
• Experience with Oracle PL/SQL, Oracle SQL.
• Batch Scripting in both Windows and Linux
• Control-M
• Knowledgeable on WebLogic or other similar application servers (e.g. WebSphere, JBoss)
• Experience in deploying and supporting Java, Unix and Windows applications
• Experience with DevOps tools – Jenkins, Artifactory, BitBucket, SonarQube, VeraCode

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 14 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

•

Job Description & Requirements

Del items to customer place.

Familiar with Singapore road map

Good customer service skill

Check the del items

have at lease one year del working experience.

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Key responsibilities:

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

• Works with the testing service providers and other BANKS stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

• Engages with various BANKS stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

• Act as the first point of escalation for any issues raised by BANKS stakeholders, testing service providers

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

• Drive and collaborate with all BANKS stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

• Participate and contribute in forums, as required, to drive testing transformation and innovation

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Testing Centre of Excellence team

Key skills required:

• Payments processing

• Cross border transaction processing

• Vendor management

Job Description:

• Assist in supervision of company operations and facilities management.

• Responsible for supervising maintenance, cleaning, grounds and security.

• Ensure that basic facilities, such as water and electricity, are well-maintained.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision and facilities management.

• Required to work night shift permanently.

Responsibilities

• Responsible for developing and maintaining the Microstrategy setup within the overall Data Platform.

• Must be able to discuss requirements with the clients and support in setup and issue rectifications.

Requirements

• Degree/Diploma in Computer Science or related studies

• Strong MSTR knowledge and more than 5 years of experience in the following mandatory skillsets:

• Top 3 skills (must have)

1. MicroStrategy Business Intelligence

2. ETL Pipelines

3. Data Modeling Techniques and Methodologies

Licence no: 12C6060

• Location: Central / West / North (near MRT)
• 5.25 work day / 5.5 work day / Rotating shifts
• Salary up to $2,800 + AWS + Variable bonus
• Good benefits and culture
• 1 year renewable / convertible contract

Job Responsibilities

• Provide good customer services and general administrative duties of the clinic or centre.
• Perform clinical tasks include visual acuity tests, uroflowmetry assisting, venepuncture, ECG, room assisting in doctors’ consultation room etc
• Maintain overall cleanliness at the clinic, front counter and reception area.
• Attend to patients at counters for registration and payment and appointment line.
• Provide financial counselling to patients
• Attend to clinic complaints and escalate to higher management when needed.
  

Job Requirements

• Candidate Min "O" Level, Professional Certificate/NiTEC or Diploma in any field.
• Candidates with 1 - 2 year of customer service, retail, cashiering experiences
• Applicants with experiences in the healthcare industry an advantage.
• Good communication skills and able to work in a fast pace environment.
• Open to work overtime and deployment.
  

HOW TO APPLY:

We would like to invite interested applicants to submit their resume online by clicking the "Apply Now" button or email your detailed resume to [email protected].

We regret to inform that only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

Tiong Kai Yuen, Noreen

Registration number: R1222616

EA Licence No: 12C6253

The candidate shall have the following requirements:

(a) At least 2 years of working experience in:

i) Relational Databases:

- DB2

- MS SQL Server

(b) At least 4 years’ in-depth hands on application development experience in Pega PRPC and Pega frameworks

(c) Working experience in one or more of the followings:

i) Java, JavaScript, HTML/ CSS, Web Services (REST and/or SOAP).

ii) PEGA PRPC configuration, installation, external systems interface and database integration.

iii) PEGA PRPC Production BAU Support.

(d) Pega PRPC CSA/CSSA/CLSA certification will be an added advantage.

(e) Good communication and written skills.

(f) Able to work independently in gathering requirements from users, designing, implementing, maintaining application systems and project management

Kindly take note that you will be employed under DYNAMIC HUMAN CAPITAL and will be working with our business partners for the above mentioned project.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

[email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No: R1987570

• Healthcare institution
• Location: Central (Walking distance from MRT)
• 5 day work week / Office hours
• Salary up to $3,000 + AWS + Variable bonus + benefits

Responsibilities

• Oversees the admin and support functions for the Nursing Department.
• Plan, organises and facilitates nursing training programmes and maintains staff database records
• Arranges nursing forums, meetings and other activities, including records minutes of meeting
• Prepare refreshment, logistic requirements, course materials and required training tools.
• Collate course nomination and registration for ad-hoc and external courses.
• Monitors utilisation of training places for nursing training programmes and attendances
• Collates post course evaluations results and prepares summary reports for Nurse Educators.
• Oversees the booking, cleanliness and assets of Skill Laboratory.
• Maintain inventory and checks equipment function.
• Collates and enters continuing Nursing Education points for nurses in SNB websites.
• Any other duties assigned by Nursing Education Team.

Requirements

• Min Higher Nitec/Diploma in any discipline
• 1 - 2 years of administrative experiences in managing training programmes
• Proficiency in MS Office -Word, Excel and Powerpoint
• Possess strong ability in follow-up and coordination skills.

HOW TO APPLY:

We would like to invite interested applicants to submit their resume online by clicking the "Apply Now" button or email your detailed resume to [email protected]

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Tiong Kai Yuen Noreen

Registration No: R1222616

EA Licence No: 12C6253

• Location: Central / West
• 5 working day
• Office Hours
• Salary: $3,500 - $5,000
• Attractive Benefits: AWS, Variable Bonus, Medical Benefits and more

Overview:

Our Healthcare client is looking for energetic and highly motivated Individual to join their fast-growing industry as Executive, Clinical Operations. The successful candidate will contribute to the development and implementation of strategies aimed at seamlessly integrating care delivery in the organisation.

Job Description:

• Collaborate with stakeholder and management in the organisation in planning, executing, and reviewing work plans and projects.
• Monitor the operational performance of the clinic
• Perform data analysis techniques to examine referrals, workload, utilization, and other key metrics.
• Provide secretariat and other administrative support

Job Requirement:

• Minimum Degree
• Prior experience in the healthcare sector will be advantageous
• Training will be provided to candidates without prior experience.
• Good with numbers and data interpretation

For candidates with more working experience, they may be considered for more senior position

f you are ready to take on a challenging yet rewarding role in clinical operations, please send in your resume in Microsoft Word format by clicking “APPLY”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Job Title

Node JS Engineer (AMK)

Occupation

SOFTWARE AND APPLICATIONS DEVELOPER

Job Description & Requirements

Responsibilities:

• Participate in AGILE project running on SCRUM sprints and daily stand-ups.
• Responsible for design, coding, testing, and documentation.
• Able to liaise with the customer in requirement gathering, acceptance testing and troubleshooting.
• Develop secure, scalable, and good-quality application programs and APIs.
• Perform data migration, data transformation, and scripting.
• Have a passion for delivering zero defect codes and be responsible for the codes developed.
• Participate in continuous integration activities and DevSecOps for testing and deployment.

Requirements:

• Minimum 3 years experience with systems implementation and software development lifecycle processes.
• Degree in Computer Science, IT or equivalent
• Hands-on experience in transforming functional specifications into design specifications.
• Familiar with some of these Web Technologies such as NodeJS, React, Typescript, MongoDB, Java Spring Boot
• Good team player with strong communication and interpersonal skills.
• 5 day week @ AMK

Maestro HR

damien lee tian hong

R1106726

16C8462

Relevant web application experience

Technically competent in one or more of the following languages, tools and technologies:

(a) Frontend/full-stack development experience using Microsoft Azure Development Platform such as .NET Core, Logic Apps, App Services, Azure Data Factor, SQL Database

(b) Others such as Angular, NodeJS, CSS, HTML, JavaScript, etc

(c) Microservices and container technologies e.g. Kubernetes

(d) Restful API, OAUTH 2 and 2 Way SSL

(e)Proficient programming using Android studio Kotlin, and ASP.Net Core Web API using C#.

(f)Familiar with Microsoft Azure application service, Azure MySQL, etc.

(g)Experience in programming using Python and SwiftUI is an advantage.

Experience in the following will be an added advantage:

(a) UI/UX Design

(b) Adobe Technologies e.g. Adobe Experience Manager (Site/Forms), Adobe Analytics, Adobe Target, Adobe Launch, Adobe Campaign, Adobe Audience Manager

(c) Azure DevOps

(d) GitHub

(e) Agile Software Development Tools & Standards e.g. SCRUM

Proven experiences in implementing, troubleshooting, performance tuning of web applications

Kindly take note that you will be employed under DYNAMIC HUMAN CAPITAL and will be working with our business partners for the above mentioned project.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

[email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No: R1987570

· Reputable and stable organization

· Central area near MRT

· 5 Days Work Week

Job Responsibilities:

· Coordinate office activities in compliance with the company policies.

· Support office administration functions and manage the control of documents.

· Participate in routine and ad-hoc meetings that aim to improve the efficiency and effectiveness of the unit and/or department.

· Translate Japanese - English for documents/notices issued by Tokyo Head Office.

· Coordinate and arrange guest visit and business trip itineraries.

· Liaise to Tokyo Head Office, group companies and other offices.

Requirements:

· Bachelor qualifications.

· At least 3 years of relevant working experience.

· Business level Japanese skill of at least JLPT N1 or equivalent to communicate with Japan HQ.

· Business communication level of English language fluency.

· Prior experience inworking in construction industry preferred.

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Shift Timings (Choose 1 Option):

Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Responsibilities

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

·  Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

·  Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

·  Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

·  Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

·  Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Domain Exposure:

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Telephones Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

Job Description:

• Welcome customers and identify their preferences by asking pointed questions.

• Recommend hairstyles and haircuts according to customers’ face shapes and tastes.

• Cut, trim and shave hair using professional equipment.

• Apply a wide range of hair coloring techniques, like highlights.

Job Requirement:

• Possess good experience to the above.

• Hands-on experience with various coloring techniques.

• Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots).

• Good interpersonal and communication skills.

The candidate shall have the following requirements:

(a) At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix and/or Redhat/Linux Server in a virtualised environment such as VMware or Hyper-V, with Internet and Intranet Web Applications.

(b) Possess a strong understanding of security practices in server, database, and network is important.

(c) Relevant technical certifications in the administration and troubleshooting of the following products will be advantageous:

i) Microsoft Windows Server

ii) Redhat (Linux) Server

iii) VMware Hypervisor

iv) Microsoft SQL Server

v) Oracle DB Server

vi) CISCO Networks

vii) Checkpoint Firewall

viii) Palo Alto Networks Firewall

(d) Good Project Management experience and skills.

(e) Certifications in IT Project Management will be advantageous.

(f) Self-motivated, dedicated, committed and resulted-oriented team player with strong initiative, ownership and possess good inter-personal and analytical skills.

(g) The candidate shall be required to perform some or all of the following duties according to the area he/she is assigned to support:

i) Assist in the management of Operations, Service Levels and Contract Administration of the technologies and infrastructures deployed by the Board.

ii) Assist in the IT Service Management processes, which cover Service Level Management, Incident and Problem Management, Change and Release Management, Configuration Management, Capacity Management, Availability Management, Backup and Recovery Management and Security Management.

iii) Provide governance on the service provided by the Service Provider.

iv) Manage the escalation processes and perform service recovery for incidents that directly impact services or users.

v) Conduct internal security reviews and assist in internal and external audits.

vi) Support user projects involving infrastructure acquisitions and evaluations.

vii) Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs. OR

Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

viii) Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack. OR

Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

ix) Continually exploit technological advancements or new processes to improve on the robustness, performance or resilience of existing operations and services.

Specifications Requirement Remarks/ Comments

x) Assist in the planning, review and testing of the IT Disaster Recovery Plan for ensuring the resiliency of the IT infrastructure services.

xi) Adherence to the Board’s internal processes, procedures and policies for ensuring quality output as well as sound security and controls.

Kindly take note that you will be employed under DYNAMIC HUMAN CAPITAL and will be working with our business partners for the above mentioned project.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

[email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No: R1987570

The candidate must have at least 6 years of web-based enterprise application development experience using Java Technologies.

In addition, the candidate shall have:

(a) Working experience in Object Oriented Analysis and Design.

(b) Java programming experience in one or more of the following operating system:

i) Windows

ii) Unix (Solaris)

iii) Linux

(c) Proficiency in the following:

i) Java Enterprise Edition or Spring or equivalent.

ii) Development of Web-based applications using UI framework such as Angular/AngularJS, JQuery, Struts or equivalent.

iii) Development of application using Persistence framework such as Hibernate, JPA or equivalent.

iv) Development of Web services, Restful services or equivalent.

v) Relational Databases like DB2, SQL Server, Oracle.

vi) Using tools for testing.

vii) IDE such as Eclipse, JDeveloper, Netbeans or equivalent.

viii) Spring framework.

(d) Working experience in using the following:

i) Application Servers like Websphere, Weblogic or equivalent.

ii) Webserver like Apache Webserver, Microsoft IIS or equivalent.

(e) Working experience in the followings:

i) Integration with Mainframe system

ii) Messaging system (eg. IBM MQ)

iii) Document or Content management system

iv) Responsive Web Design

v) Service Oriented Architecture

vi) Rules Engines

vii) Performance testing and related tools

viii) Primefaces, Hibernate, Spring Batch, Jmeter

(f) Working experience in one or more of the following standards:

i) Web (HTML/CSS)

ii) Extensible Markup Language (XML)

iii) Service Component Architecture (SCA)

iv) Angular

v) React

(g) Able to work independently in gathering requirements from users, translating them into system specifications, designing, testing, implementing, maintaining application systems.

(h) Good communication skills and project or vendor management skills.

Kindly take note that you will be employed under DYNAMIC HUMAN CAPITAL and will be working with our business partners for the above mentioned project.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

[email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No: R1987570