What Will You Do:

• To produce and maintain reports as per operation requirements
• To include all insights and analysis in reports
• To manage project timelines and go-to-market schedules.
• To ensure that all timelines are met for effective project execution.
• To ensure all projects follow strictly to all operational and sales procedures.

What Do You Need:

• At least a Diploma or above
• Fresh Graduates are welcome.
• Experience in Customer Service or Telco industry will be advantageous
• Meticulous, organized, and motivated team player.
• Comfortable to work on Public Holidays and Weekends.
• Ability to work within the Airport vicinity

工时：每天9am-7pm
中间有吃饭时间，拜六半天
担任人力资源职位需要处理各种与人力资源相关的事务，包括但不限于招聘、培训、员工关系和福利管理等。对待工作要有良好的态度，保持积极向上的心态，并愿意付出额外的努力。除了在办公室内工作，也需要在必要时外出拜访客户，因此需要有良好的沟通能力。这包括流利的口头和书面沟通能力，以及处理文件、接打电话等日常事务的能力。

申请人应具备至少2年以上的新加坡文员工作经验，这将有助于他们更好地理解本地市场和行业的工作环境。即使没有经验，但是在新加坡完成了相关的学业，也将被考虑，因为这意味着他们对当地文化和工作规范有一定的了解，可以更快地适应工作。在这个职位上，积极性、责任感和团队合作精神都是至关重要的品质，因为人力资源工作往往需要与各种部门和个人合作，以实现共同的目标。
地点：北部

Responsibilities

• Assist with the implementation of product micro-sites, video productions, sales enablement materials to increase brand visibility and engage with potential customers

• Assist with managing internal communications, obtaining news, writing and posting on intranet

• Assist in writing advertising brief, social media messages and advertorial copies

• To support various coordination and processes, including invitation to quote, logistical arrangements where applicable.

Requirements•

Degree/Diploma in Marketing, Communications, Business Administration

• Excellent written and communication skills

• At least 1 year of relevant experience in marketing / communications / events management /advertising agency

• Ability to work independently, manage multiple projects, and meet tight deadlines in a fast-paced environment

• Strong ability to work both independently and as a team player

Licence No: 12C6060

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Your Role:

We are looking for a passionate individual to help source and launch new products and execute business plan to achieve desired results.

What Will You Do:

• To source and launch new products
• To study the market for pricing and promotion plans
• To develop and execute strategies plan to achieve desired results for the business
• To manage project plan by reviewing specifications, plan, provide recommendations and schedule changes.
• To update our travel solutions in our systems.
• To provide operational support for the Southeast Asia team.
• To resolve operational issues with vendors and internal stakeholders.
• To provide support the customer service operations team on customer enquiries.

What Do You Need:

• At least a Diploma holder
• A good team player who is dependable

Our client, a listed US multinational corporation and leader in its industry, is seeking a suitable individual to join as Communications Executive. This is a newly created position.

The Communications Executive will:

• Conduct rudimentary IT/IT-related training
• Create and update training materials
• Coordinate with stakeholders and trainees
• Perform training administration duties e.g. collating training records and preparing reports
• Draft communications for dissemination to the organization
• Assist Head of IT Department in projects and as required
• Undertake any other tasks as needed.

We expect the successful candidate to:

• be a steady, resourceful and dependable individual and a multi-tasker
• be highly organised, meticulous and comfortable with dealing with people from all levels
• possess strong interpersonal, communication (both verbal and written) and presentation skills.
• be someone who embraces technology (although a high degree of IT proficiency is not required)

Fresh graduates are welcome.

If you are interested in this job opportunity, please email your CV to [email protected], quoting “Communications Executive” as the subject matter. It will be good to include a cover letter.

Responsibilities

· Assist with day to day operations of the HR functions and duties

· Provide clerical and administrative support to Human Resources executives

· Compile and update employee records (hard and soft copies)

· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)

· Coordinate HR projects (meetings, training, surveys etc.) and take minutes

· Deal with employee requests regarding human resources issues, rules, and regulations

· Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

· Communicate with public services when necessary

· Properly handle complaints and grievance procedures

· Coordinate communication with candidates and schedule interviews

· Conduct initial orientation to newly hired employees

· Assist our recruiters to source candidates and update our database

· Must work on weekend and public holiday

Requirements

· Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position

· Fast computer typing skills (MS Office, in particular)

· Hands-on experience with an HRIS or HRMS

· Familiarity with ATS software and resume databases

· Basic knowledge of labor laws

· Excellent organizational skills

· Strong communications skills

Job Description

• Ensure that all of the quality check procedures put in place by the company are follwed during every production phase.
• Educate production team on quality control issues and work with production supervisor to improve overall company safety and product quality.
• Create process checklists and coordinate quality inspections with production supervisor.
• Checklists and documents are to be filed properly.
• Maintains safe and healthy work environment by following standards and procedures, and complying with legal regulation

Qualifications/Skills

• Written and verbal communication skills - English
• Basic computer skills
• Analytic skills
• Reporting skills

Working hours:

• Monday to Friday : 8.00am to 5.30pm.
• Saturday : 8.00am to 12.00pm

Location:Tuas

Send me your resume via WhatsApp ❤

80138164

Responsibilities

• Configure and setup environment of embedded devices like Raspberrry Pi and Nvidia Jetson devices

• Develop optimized and time-critical code in C/C++ or FPGA

• Deploy computer vision algorithms and deep learning models to FPGAs, GPUs, and CPU platforms like Xilinx Zynq™ or NVIDIA® Jetson or ARM® processors

• Collaborate with the algorithm team to implement and optimise video analytics algorithms and models

• Optimise video analytics software pipelines for enhanced performance

• Conduct thorough testing and debugging of integrated solutions to ensure reliability and accuracy.

• Collaborate with hardware engineers to ensure proper integration and utilisation of hardware acceleration technologies.

Requirements

• Degree in Computer Science with 1 year C/C++ software development experience

• Proven experience as a C/C++ Developer with experience on video analytics.

• Understanding of video analytics algorithms, machine leaming models and OpenCV tools.

• Familiarity with edge computing and deployment of video analytics models on edge devices

• Hands-on experience with Nvidia's technology stack, including TensorRT and Nvidia DeepStream, will be an advantage.

• Experience with FPGA programming is a bonus

• Excellent problem-solving skills and attention to detail.

• Effective communication and collaboration skills.

Licence No: 12C6060

The Junior Project Manager has the overall responsibilities of assisting in planning, executing, monitoring and controlling the Project, particularly in the following areas:

• Service Level Performance.
• Service Continuity and Availability.
• Support Services, including Incident Management, Problem Management and Routine Maintenance Management.
• Obsolescence Management.

The Junior Project Manager is also responsible for communicating with all stakeholders.

The Junior Project Manager is required to assist to Plan, execute, monitor, and control the various technical/non-technical aspects of the Project.

• Assist in Managing new setup or upgrade of system/infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Provide project documentation and reports.
• Assist in Maintaining the financial budget for the project.

Job Requirements

• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment.

• Pro-active, dynamic and with good analytical/conceptual thinking

• Able to work independently as well as in a team and good interpersonal skills.

• Good knowledge in Windows server OS, Unix/Linux OS & VM environment would be an advantage.

• Good knowledge of software development would be an advantage.

• Good knowledge of Microsoft SQL Server would be an advantage.

• Good Working knowledge with VPN, firewall appliances would be an advantage.

5 day week @ AMK area

Singaporeans Only

Maestro HR

damien lee tian hong

R1106726

16C8462

Responsibilities

· Assist with day to day operations of the HR functions and duties

· Provide clerical and administrative support to Human Resources executives

· Compile and update employee records (hard and soft copies)

· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)

· Coordinate HR projects (meetings, training, surveys etc.) and take minutes

· Deal with employee requests regarding human resources issues, rules, and regulations

· Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

· Communicate with public services when necessary

· Properly handle complaints and grievance procedures

· Coordinate communication with candidates and schedule interviews

· Conduct initial orientation to newly hired employees

· Assist our recruiters to source candidates and update our database

· Must work on weekend and public holiday

Requirements

· Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position

· Fast computer typing skills (MS Office, in particular)

· Hands-on experience with an HRIS or HRMS

· Familiarity with ATS software and resume databases

· Basic knowledge of labor laws

· Excellent organizational skills

· Strong communications skills

Your Role

We are looking for a Sales Manager to focus on the channels and market for the assigned territory in the South East Asia and South Asia region.

What Will You Do

• Report directly to the Sales Director.
• Focus on the channels and resellers market for the assigned territory in the South East Asia and South Asia region.
• To develop and maintain long-term relationships with our distribution partners, providing them with sales support, product training, and marketing materials.
• To identify and pursue new business opportunities and leads, expanding our customer base and market share.
• To achieve and exceed sales targets and objectives, ensuring profitable growth and customer satisfaction.
• To demonstrate and showcase our products and solutions to potential customers, highlighting their features and benefits.
• To collaborate with the internal teams on product development, pricing, inventory management, and technical support.
• To gather and report market intelligence, customer feedback, and competitive analysis.
• To perform any ad-hoc duties assigned by the management.

What Do We Want

• At least a Bachelor’s Degree in Business Administration or IT or Engineering.
• At least 2 years of experience in distribution sales or channel management in Tech, IT industry or related field.
• A technology savvy with interest in IT industry, particularly in the area of Data Communication, Power Backup products and Gadgets.
• Have experience in B2B platform will be added advantage.
• Have clear understanding of market trends and current potential competitors.
• Self-motivated, hardworking and able to work independently with strong sales drive.
• Willing to travel frequently within the region.
• Good interpersonal and communication skills.

Responsibilities

• Apprised of the current state of computer security in place in the organization

• Technically proficient and up-to-date in basic computer security policies and practices

• Proactive in preventing Cyber-Security Incident

• To perform technical security assessment for IT & Network components - Vulnerability assessment, Penetration testing, Opportunistic Hacking, Web application security testing, Security source code review etc.

• To monitor and track the identified vulnerability, issues and fix detected vulnerabilities to maintain a high-security standard.

• Be familiar with browser, Web service, cloud security, mobile applications security, and operating system security concepts

• Understanding of leading vulnerability scoring standards and ability to translate vulnerability severity as security risk

• Perform forensic investigation if required.

• Review all security logs.

Requirements

• Degree in Computer Engineering, Computer Science or equivalent

• At least 2-3 years' experience in cyber security

• Certifications such as CREST, OSCP and CISSP.

• Perform PenTest, Vulnerability Assessment & Risk Assessment

• Strong in technical skill

• Able to handle demanding service response and recovery turnaround

• Able to manage daily support tasks to meet stringent SLA requirements

• Excellent scheduling and multitasking skills

• Meticulous and process-oriented

• Good, hard-working attitude with ability to work well under pressure

• Good analytical skills with ability to work with others to resolve problems.

• Good organization skills, with ability to properly document and track information.

• Dynamic, customer oriented, experience working in a fast paced environment.

• Good Knowledge of following products will be advantageous:

- Splunk

- FireEye

- Tenable

Licence No: 12C6060

Develop, maintain, and enhance software application systems with complex functional requirements and high performance and availability requirements
• Perform system analysis and design and define technical solutions for software change requests and enhancements
• Perform software integration test and support system integration test and performance test
• Perform troubleshooting and production support
• Maintain and update software documentation

Requirements:

• Diploma / Degree in Computer Science / Information Technology / Software Engineering
  Extensive knowledge in Java, J2EE, Spring, Hibernate, JVM, WebLogic, Oracle DB, SQL Server
  Experience of developing software applications using in-memory data grids such as Oracle Coherence or similar products
  Proficient in OOAD and UML
  Familiar in software unit test
  Familiar in various software development tools
  Familiar in Docker and Kubernetes
  Experience of full SDLC
• 5 day week @ AMK Area
• Need to go on site whenever required

Maestro HR

damien lee tian hong

R1106726

16C8462

Description

Salary from $9 to $13 per hr

Mon to Fri/ 8,.30am to 6pm

3 months from Start Date

Key Duties & Responsibilities

-Handle billing related matters and phone enquiry.

-File and retrieve blocks and slides.

Requirements:

-Min O level/ Diploma

- Responsive, attentive and be able to work under pressure

- Customer Service orientated

-Good interpersonal skills

-Good typing skills

Job brief

System Network Engineer who is able to maintain, upgrade and manage server system hardware and networks and in-house development environment software applications.

Resourcefulness is a necessary skill in this role. The candidate should be able to diagnose and resolve problems quickly. He/she should also have the patience to communicate with a variety of interdisciplinary teams and users.

Candidate must be able to perform routine rotation standby technical support to customer call and travel to customer site during silent hour (after working hours) to resolve operation issue.

Responsibilities

· Install and configure software and hardware

· Manage network devices and technology tools

· Ability to understand overall system network architecture

· Monitor performance and maintain systems according to requirements

· Troubleshoot issues and outages

· Ensure security through access controls, backups and firewalls

· Upgrade systems with new releases and models

· Generate and maintain technical documentation, manuals and IT policies

Requirements

· Proven experience as a System Engineer/Administrator, Network Administrator or similar role

· Experience and knowledge in VMware and SAN

· Experience with databases, networks (LAN, WAN) and patch management

· Knowledge of system security (e.g. intrusion detection systems), OS hardening and data backup/recovery

· Familiarity with various operating systems and platforms (MS Windows and Red Hat preferred)

· Resourcefulness and problem-solving aptitude

· Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

Diploma holder with minimum 5-year of relevant experiences preferred

5 day week @ AMK area

Maestro HR

damien lee tian hong

R1106726

16C8462

Job Descriptions:.

• Engage as a key team member in the Program Management Office (PMO) under the HR Digital Transformation initiative.
• Project governance: Assist in implementing project management methodologies, standards, and best practices to ensure consistency and alignment across projects.
• Project portfolio management: Assist the PMO Lead who will oversee the organization's project portfolio, including project selection, prioritization, and resource allocation to ensure projects are aligned with strategic objectives.
• Project planning and control: Assisting project managers in developing project plans, defining project scope, estimating resources and timelines, and monitoring project progress to ensure projects are delivered on time and within budget.
• Risk management: Assist in managing project risks to minimize potential negative impacts on project outcomes.
• Resource management: Coordinating and optimizing the allocation of resources, including personnel, equipment, and budget, across projects to ensure efficient and effective utilization.
• Reporting and communication: Providing regular project status updates, performance metrics, and other relevant information to stakeholders, including senior management, to facilitate decision-making and ensure transparency.
• Quality management: Establishing and implementing quality assurance processes, standards, and metrics to ensure project deliverables meet the required quality standards.
• Training and support: Providing training, guidance, and support to project managers and team members on project management methodologies, tools, and techniques.
• Continuous improvement: Identifying opportunities for process improvement, implementing lessons learned from previous projects, and promoting a culture of continuous improvement within the organization

Period:

• Immed to February 2025

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• Up to $5,500 (depending on experience)

Job Requirements:

• Minimum 7 years of working experience in managing projects in a similar nature.
• Individuals who display a high level of passion, drive, and commitment to team success.
• This role is well-suited for those who are not only eager to contribute to a team but also thrive in collaborative settings, working towards common goals within a change driven project environment.
• While we are open to a variety of academic backgrounds, we believe the following disciplines provide a solid foundation for this role Business Administration Human Resources Information Technology.

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities

• Design & Build Enablement

• Help utility operators collect and manage AMI meter consumption data)

Requirements

• Degree in Computer Science with 4-5 years Java working experience

• Java, Rest/SOAP API, integration experience

• Apache Tomcat /similar java deployment platform such as Weblogic

• Unix(HP-UX), Linux Redhat knowledge and scripting experience

• Oracle database (19c preferred)

• Spring MVC framework

Licence No: 12C6060

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

• Perform microbial culture, sub-culture, inoculation, and strains’ development in the laboratory environment.
• Perform chemical testing in the laboratory environment which involves titration, instrumental, and other wet analysis methods
• Operate the liquid fermentation and solid-state fermentation system in the pilot plant environment to cultivate microbes and produce protein products.
• Operate all other equipment including but not limited to linear sieve machine, WasteMaster 200, flask shaker, laminar hood, and vacuum pack machine.
• Run the whole process from the input of the raw substrate to the output of the end protein substrate.
• Record and report the relevant testing results.
• Manage the relevant tasks/tests independently.
• Order and register incoming materials used for testing and processing.
• Follow a safe and clean working environment as per internal SOP

Please note that our office is located in the Jurong West area.

Are you passionate about making a positive impact on the lives of women affected by domestic violence? Do you have a strong background in Human Resources and a desire to contribute to a meaningful cause? If so, we have an exciting opportunity for you to join our dedicated team at Cara Raudhah Limited as a Human Resource Executive.

About the Organization:

Casa Raudha Limited is a reputable and well-established charitable organization dedicated to providing shelter, support, and empowerment programs for women affected by domestic violence.We are committed to creating a safe and nurturing environment for survivors, helping them rebuild their lives, and fostering a society free from violence and abuse. Join our compassionate team and help us create a brighter future for women in need. Together, we can make a lasting impact on their lives and work towards a violence-free society.

Responsibilities:

As a Human Resource Executive, you will handle full spectrum of HR operations duties including employee administration, recruitment, new employee onboarding, offboarding, internal communications, performance management, payroll, office administration and HR reporting. Your responsibilities will include, but not be limited to:

• Recruitment and Selection: Manage the full cycle of recruitment, including job postings, screening applications, conducting interviews, salary negotiation and other related talent acquisition activities.
• Employee Relations: Work together with senior management to foster a positive work culture by handling employee queries, addressing grievances, and maintaining effective communication channels within the organization. Support senior management in organising events and activities for staff, residents and other stakeholders.
• Performance Management: Administer performance appraisal exercise and provide advice to staff on performance-related matters
• Policy Development: Develop and update HR policies and procedures to ensure compliance with employment laws and regulations, while promoting a fair and inclusive work environment.
• Compensation and Benefits: Administer employee compensation and benefits programs, including salary reviews, merit increments, bonus payments, and employee benefits and welfare schemes (e.g. annual leave, medical benefits). Submission of government-paid claims such as NS claim, Maternity Leave, Childcare Leave, Paternity Leave, and other related claims.
• Training and Development: Onboard new hires. Source and determine training plan in liaison with management staff. Assist in training administration, such as, registration, payments, coordination of course confirmations.
• HR Operations: Administer employee confirmation, contract renewal, re-employment, employment certification letters. Maintain accurate employee records, manage HR databases, update Employee Handbook and HR Policy Manual, and prepare HR reports for management, Board of Directors and external stakeholders. Complete labour surveys, manpower updates and other MOM related tasks. Assist in HR improvement projects as and when assigned by senior management.
• Board Secretariat: Provide Secretariat support for the corporate unit including coordinate Board meeting, minutes taking and other matter related to the Board of Directors.

Any other duties as assigned by immediate supervisor.

Our Client, in the Trading Industry located in the East has opening for Senior Trade Marketing Executive.

• 5 Days Work Week
• AWP
• Medical Benefits

Responsibilities:

• To produce yearly activation plan presentations and suggest activities for our brands.
• To actively look out for and search for partners to collaborate with.
• To actively seek out alcohol related events for company to participate in.
• To execute events independently and attention to details.
• To visit outlets together with the sales team and to suggest how company can marketing value add to the outlet.
• To oversee the in-house website operations independently and manage/setup other e-commerce platforms.
• To oversee all aspects of E-commerce, including but not limited to marketing plans, product management, stock management, onboarding of new products, promotions, platform campaigns, sales, deliveries, after-sales service, and other operations.
• To grow E-commerce orders monthly across platforms.
• To submit a monthly sales report, tracking analytics, sales, followers on platforms, reviews, feedbacks, cost of operations & recommendations to improve sales.
• To produce collateral designs for E-commerce platforms, events, activations, and outlets.
• To submit a social media calendar plan monthly.
• To plan, execute and manage social media campaigns for company, represented brands and principal partners.
• To plan, execute and manage the growth of company online presence and drive traffic to all social media platforms.
• To submit a monthly social media report, tracking analytics, follower count, engagement, data & recommendations to improve the social media pages.

Job Requirements

• Proficient in utilizing Canva or photoshop
• Proficient in Microsoft Office (Word, PowerPoint, Excel)
• Sense of aesthetics, copy writing and creative eye
• Photography and basic photo editing skills
• Proficiency with online marketing and social media strategy
• Outgoing and friendly personality with good communication skills
• Interest in F&B especially alcohol will be a plus
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Proven events, e-commerce or social media management record would be advantageous

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Descriptions:

This role will be part of the Group Compensation & Benefits team. The role will be responsible for supporting the staff loans and ESPP portfolio, as well as implement process improvement and wellness initiatives. He/she will also be required to work closely with external vendors and internal stakeholders.

Staff Loans

• Support the full cycle of administration and processing of staff loan benefits (Loan application, disbursement, and redemption)
• Work with vendor and IT on system and process enhancements
• Monitor and ensure compliance with relevant regulatory requirements
• Perform loan reporting as required
• Provide support and maintain oversight on loan administration in entities

Employee Share Plan Administration

• Support the annual Employee Share Purchase Plan (ESPP) enrolment exercise
• Support regulatory reporting and disclosures
• Support ongoing ESPP administration as a checker

Others

• Process work injury compensation as required
• Process benefits related vendor bills/ invoices and ensure timely and accurate payment to vendors
• Support Wellness initiatives
• Participate in audit exercise and due diligence activities
• Support implementation of employee wellness initiatives
• Support other projects (eg. HCM) and day to day activities in benefits team

Period:

• Immed to February 2025

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• Up to $5,500 (depending on experience)

Job Requirements:

• Minimum bachelor degree and 7 years of relevant experience in compensation and benefits operations

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities

• Provide system level pre and post-sales support for your assigned customer/s. This includes remote or on-site testing, troubleshooting and technical support.

• Be the Customer Lead Engr (CLE) for assigned account.

• This position may also involve on-site day to day interaction with the customer concerning all aspects of network planning, deployment and technical network issues and design.

• Attend maintenance windows when needed.

• Be able to accept on-call duties outside of normal business hours when required. This includes being on weekend shift when the business requires.

• Provide on-site support to customers where and when required.

• Communicate with Design and Supply Chain on problems / issues found in the field.

• Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training

• Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback.

• Create, review, validate and publish required MOP/ISB/FSB documents.

• Contribute to knowledgebase (KCS)

• Help train newly hired Technical Support Engineers.

• Interface between customer and other technical support teams

• Work with internal stake holders to manage customer issues.

Requirements

• Bachelor’s degree in relevant technical field (e.g., Electronics, Communication Engineering, Computer Science) from a college or university

• Minimum 3 to 5 years related experience in the field of telecommunications preferably in technical support role.

• Experienced in operation, maintenance and troubleshooting of fiber optic transport systems and associated technologies including but not limited to DWDM, ASON, OSRP, ROADMs, Layer 1 and Layer 0 technologies, protection schemes, Raman Amplification, fixed and flexible grid DWDM systems, coherent systems, etc.

• Knowledge and experience in operation of optical transport systems.

• Knowledge in design and implementation of optical Data Communications Network (DCN) for Network Element (NE) management

• Knowledge of OTN and related technology

• Packet and IP networking knowledge and experience including but not limited Layer 2 and Layer 3 switching and routing. Prove knowledge of networking protocols including but not limited to OSPF, MPLS, BGP, ASBR, etc.

• Proven track record in the field of technical support and customer service.

Licence No: 12C6060

Job Descriptions:.

• Create and maintains the system’s security design for configurations, workflows, reports, integrations, and tenants. This will require close coordination with both technology and business teams to identify, develop, implement, and maintain the system’s Security Matrix
• Serves as a single point of contact for system’s functional security design to ensure that all work streams are cohesive and cross functional impacts are considered.
• Optimize and simplify system’s security design including constant review of domain and business process security policies as well as technical elements of the system’s security framework.
• Partners with Risk & Compliance Team in the response to audit requirements concerning system’s security configuration.
• Proactively performs regular security audits to ensure compliance with data management policies and protocols.
• Perform audits on system roles and access logs to ensure accuracy.
• Stay abreast of system’s customer alerts and product releases that impact security.
• Actively participate and perform relevant activities in the Release Management process.
• Understand and follow defined technical standards, security and data privacy standards, and best practices.

Period:

• Immed to February 2025

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• Up to $5,500 (depending on experience)

Job Requirements:

• Bachelor’s degree in computer science, Business Administration or related field or equivalent work experience Internal
• Minimum 3 to 4 years total HR SaaS implementation/maintenance experience such as Workday, SAP, Oracle, SuccessFactors
• Capable of understanding business requirements from non-IT stakeholders, and translating requirements to solution capabilities
• Good verbal/written communication

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg