Reporting to the General Manager, the Quality & Administration Manager will be tasked during the pre-opening phase, a more administrative and project support role than quality and this focus will shift after opening. Some of the key areas of responsibilities are:

Quality Management:

• Develop, implement, and maintain quality control procedures to ensure consistency in service delivery and guest satisfaction.
• Conduct regular quality audits across all hotel departments, including guest rooms, F&B outlets, and public areas.
• Identify areas for improvement and collaborate with department heads to implement corrective actions and enhance overall quality standards.

Guest Experience Enhancement:

• Monitor guest feedback and reviews to identify trends and areas of improvement.
• Work closely with the leadership team to address guest concerns and enhance the overall guest experience.
• Stays visible and interacts with guests on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Work closely with the L&D team to implement training programs to ensure that all colleagues are aligned with the hotel's service standards and quality expectations.

Compliance and Risk Management:

• Ensure compliance with relevant laws, regulations, and industry standards, including health and safety regulations.
• Identify potential risks and implement measures to mitigate them, safeguarding the hotel's reputation and assets.

Office Administration:

• Oversee day-to-day administrative operations, including managing correspondence, scheduling appointments for Executive Office and maintaining office supplies.
• Coordinate meetings and events, including arranging logistics and preparing necessary documentation.
• Assist in the preparation of reports, presentations, and other documentation as required by hotel management.

Requirements

• Proven experience in quality management in the hospitality industry.
• Strong organizational and multitasking abilities, with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and office management software.
• Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.

- Identify the needs and extend professional advice and solutions to customer

- Conduct sales pitch to the customer and convert them into a long-term customer

- Provide exceptional customer experience and maintaining a high level of service standards

- Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly

- Provide professional body analysis and recommend a suitable range of treatments to customer

- Engage and establish relationships with the customer from the daily-assigned pool of leads

- Promoting the company’s services to the customer

- Achieve and exceed sales targets

Requirements:

- At least 5 years and above in the industry and with relevant experience.

- Possess a good learning attitude to excel in all areas.

- Good career opportunities as we are growing fast and steady.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Team Introduction

The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. We are Data-TnS data product & general service team. Our team mainly services TnS business and provides data solutions for the business. We provide accurate, timely, complete, and transparent data assets for the TnS business and help the business solve problems on a large scale. Specifically, we provide data products covering the complete data service process from basic data construction to data products, helping the TnS business to solve the problems encountered in the data's whole life cycle, including Data Definition, Data Access, Data Management, Data Visualization, Data Analysis, Diagnostic Insight, etc.

Responsibilities

• Responsible for the design of data products, including data monitoring, data analysis, data insight, and algorithm-related platforms;
• Work closely with the business team to develop a deep understanding of the business and provide the business with insights, recommendations, and solutions from the data perspective and analysis;
• Participate in the operation and maintenance of data products, promote product landing, continuously gather feedback from users, and keep tracking product adoption and performance;
• With strong data sensitivity, collect and analyze feedback from users, stakeholders, and other teams to shape and optimizing products and drive continuous improvement of user experience;

Qualifications

• Bachelor's degree or above, 5+ years of data product management or related experience; Preferably in Statistics, Mathematics, Computer Science, or equivalent technical degree; Data products, data analysis, data development working experience is preferred;
• Familiarity with data platforms, including but not limited to data visualization, metric management, feature management, algorithm engineering, portrait analysis, analysis and diagnosis, permission platform, etc.; Proven entire experience in planning, design, execution, and launch of successful data products;
• Data-driven and have a good sense of data; Excellent data analysis skills and strong understanding of data, data platforms, and related technologies;
• Self-motivated, practical, honest, and good at cooperation; problem-solving aptitude, the ability of excellent workload management, and willingness to accept challenges;
• Excellent communication and collaboration skills, detail oriented and receptive to feedback;

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

SingHealth Fund (SHF) champions research, innovation, education, patient care and staff wellness causes across SingHealth. In 2023, SHF was awarded the distinguished Charity Transparency Award by the Charity Council, established under the Ministry for Culture, Community and Youth, which recognises charities for their efforts in upholding governance and building public trust in the sector.

As Manager (Grant Management), you play a pivotal role in further enhancing grant management processes under the charity governance ambit. Your responsibilities include evaluating applications, providing strategic recommendations, and overseeing financial aspects such as budgeting and reporting on grants for reporting to stakeholders.

Additionally you will also be responsible for the overall grant making function of SHF-Foundation which includes coordinating the pre-award planning, organisation and preparation for grants, post-award reporting and administration of the grants awarded by SingHealth Fund-Foundation as well as the Grant Making secretariat function.

Job requirements:

• Bachelor’s degree preferably in finance or business administration with at least 8 years’ relevant experience in administrative and supervisory role in banking, finance or grant management functions
• Experience in grant administration and fund management will be an advantage
• Proficient with Microsoft Office applications for data analysis and presentations
• Excellent command of both spoken and written English language
• Meticulous, resourceful, innovative and analytical
• Ability to multi-task, prioritise, work efficiently and independently within work deadlines
• Must be fully vaccinated against COVID-19

• Manage Human Resource management functions (manpower planning, recruitment, on­boarding, training & development, policies review, payroll verification, monthly HR reports etc)
• Oversee and refine employee standards and procedures, using existing HR systems as well as improved or recommended processes
• Recruitment efforts, and prepare employees for their assignments by establishing and conducting orientation and training programs
• Ensure compliance of regulations with CPF, IRAS, MOM, WDA and other agencies

Requirements:

• Min 3 years of related working experience in related field is required for this position
• Diploma / Degree in Management
• Prefer working experience in Construction field can commence within short period
• Must be bilingual in English & Mandarin to liaise with Chinese speaking internal/external personnel

Assistant Project Manager Job Description

We are looking for an efficient assistant project manager to contribute and support the planning and execution of projects. The assistant project manager's responsibilities include monitoring project progress, following up with stakeholders on the completion or delay of project phases, scheduling meetings, and maintaining project documents and reports.

To be successful as an assistant project manager you should be able to perform any tasks assigned by the project manager in an efficient and timely manner. An outstanding assistant project manager should be able to maintain oversight of all project activities, identify any issues, and ensure these are resolved promptly.

Assistant Project Manager Responsibilities:

• Communicating with stakeholders regarding project needs and goals.
• Contributing to the planning and development of projects.
• Supporting the coordination and management of projects.
• Researching information as required.
• Performing administrative tasks such as preparing invoices, estimates, scheduling meetings, etc.
• Keeping track of and reporting on project progress.
• Completing any tasks assigned by the Project Manager in an efficient and timely manner.

Assistant Project Manager Requirements:

• Degree in business management or a related field preferred.
• Previous experience in project management or a similar role.
• Proficiency in Microsoft Office.
• Highly organized and able to multitask.
• Strong attention to detail and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Able to work weekly whenever needed as part of a team.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Restaurant Manager

Reports to Management

Incumbent needs to perform shift works and work on Weekends and Public Holidays.

• In charge of operational managing the restaurant outlet (s).
• Ensure compliance to food quality, hygiene and workplace safety standards.
• Coach, mentor and train service staff on a day to day operations such as such as train staff to have good service standards and cashiering knowledge, upkeep cleanlness and tidiness of workplace, etc.
• Guide service staff to handle customers’ complaints.
• Organise and control inventory, manage budget and reduce in wastage.
• Plan, create and execute business strategies to sustain profitability and increase sales.
• Monitor sales and provide weekly and/or monthly sales reports to Management and provide reviews on a regular basis.
• Manpower planning and schedule weekly roster.
• Work with various stakeholders such as HR, Marketing and Maintenance Departments on manpower issues, marketing strategies to improve on business sales and maintenance work and repairs on a regular or needs basis.
• Any ad-hoc tasks assigned by Management from time to time.

Who We are

PeopleSolve is a global healthcare employment agency and training center, providing one-stop healthcare manpower solutions in Singapore and internationally.

We offer permanent full time and part time healthcare staffing solutions; local and overseas hiring expertise; medical English and clinical training programs; and outsourcing solutions for nurses, allied health and healthcare HR teams.

What We Offer

• An opportunity to lead a team of healthcare professionals, including nurses, healthcare assistants and support staff.
• An opportunity to be involved in decision-making processes related to patient care, staffing and facility operations.
• Play a vital role in recruiting and training new nurses, and other healthcare professionals.

About the Role

• Oversee the day-to-day operations in a nursing home.
• Lead and manage clinical staff to deliver quality patient care.
• Ensure compliance and improve operational efficiency and effectiveness.
• Lead and participate in quality improvement projects to improve care standards.
• Plan and be responsible to manpower budget.
• Conduct research and propose improvement ideas, project proposals for management review.

What We Are Looking For

• Candidate must possess at least a Diploma in Nursing with valid AED/BCLS
• Registered nurse with the Singapore Nursing Board, with a valid Practising Certificate
• At least 5 years of clinical management experience.
• Able to work in a dynamic and fast paced environment.
• Strong project management skills, budget experience, and ability to work independently and in team-based environment.
• Proficient in the use of Microsoft Office applications.

Work Location

Singapore

Thomas Wai

Reg No: R23113728

PeopleSolve Pte Ltd

EA Licence No: 21C0695

Job Description:

Monthly:

* Perform full sets according to proper accounting standards and controls.

* Petty cash control and bank reconciliation.

* Prepare GST filing and ensure that GST is correctly accounted for.

* Reviewing collection and ensuring timely invoicing for all events.

* Manage operating cash flow and prepare cash flow forecast.

* Responsible for accounting and finance management reporting, ensuring compliance to accounting standards, GST regulations, internal controls and other relevant rules and regulations.

Quarterly, Annual or When Required:

* Controlling of and accounting for foreign currencies used for overseas travels.

* Prepare annual budgets, monitor and analyze the actual vs budget contract sum and costs incurred of individual events/projects.

* Prepare value added financial reporting, Financial Planning & Analysis, project and costing management, including issuance of bank/insurance guarantee.

* Reviewing collection of membership fees/members' billings due and ensuring timely invoicing.

* Review of audit schedules and prepare accounting schedule packages for auditors.

* Liaise with external parties such as bankers and auditors.

* Assist General Manager in preparing Statement of Accounts for Sport Singapore grants, IRAS & ROS documentations.

* Other ad-hoc duties and reports that may be assigned by Management.

Requirements:

* Bachelor in Accountancy or equivalent.

* Good knowledge in FRS and experience in accounting, audit and tax.

* Minimum 4 years of relevant work experience.

* Working experience in sport associations will be an added advantage.

* Proficient in MS Office applications and MYOB.

* Good team player with strong communication and interpersonal skills.

* Meticulous, analytical, independent and yet able to work in a team.

Key Account Manager (FMCG)

Location: Woodland

Salary range : $3,500 - $4,500

Working days: Monday - Friday (9am - 6pm)

Job Responsibilities

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Job Requirements

• Diploma/degree in Sales, Marketing, Business Administration, or a related field
• Familiarity with CRM tools (eg. Salesforce) would be a plus
• Experience in FMCG (non-food) / Health & Beauty industry is required

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

The senior manager/manager for Marketing & Communications role is focused on building and executing strategies to promote our hotel. This position requires a deep understanding of the hospitality industry along with expertise in various forms of marketing. He/she is responsible to drive media and communications objectives, manage content marketing strategy and other communications, media and public relations initiatives.

Key responsibilities

• To develop and manage a comprehensive marketing and communications strategy, with relevant content to engage the appropriate target audiences in order to grow brand awareness, share of mind and generate revenue for the hotel.
• Conduct market research to identify customer needs, market trends, and competitor strategies.
• Oversee branding efforts to ensure a consistent and positive image of the hotel.
• Manage online marketing initiatives, including SEO, SEM, social media, and email campaigns to increase fan base and engagement.
• Oversee traditional advertising efforts such as print, radio, and television ads.
• To develop and maintain close working relationships with stakeholders, key media partners (online and offline) in order to maximize media coverage and exposure for the hotel.
• Collaborate with the sales team to create promotional materials and campaigns aimed at key customer segments.
• Develop and manage the marketing budget, ensuring ROI and revenue goals are met.
• To lead, mentor and manage team members to meet key performance objectives
• Use analytics tools to monitor campaign performance and make data-driven decisions.
• Oversee or coordinate events that promote the hotel, such as press events, conferences, and local community events.
• To develop and manage execution of media plan through all relevant channels and partners
• To manage strategic alliances and partnership programs to meet key objectives.
• To provide guidance and direction to hotel on how they manage their media, communications and partnership marketing strategy.

Ideal requirements:

• Extensive experience in marketing, preferably in the hospitality or service industry.
• Strong leadership and organizational skills.
• Proficiency in digital marketing and analytics tools.
• Exceptional communication and negotiation skills.
• Keen attention to detail with experience in executing strategic initiatives
• Demonstrated ability to establish and maintain relationship with media contacts
• Creative thinker, with track record for innovative content and campaign creation
• Demonstrated skills and comfort in proactively building relationships with top tier partners, and in successfully positioning subject matter with the media to achieve national recognition

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

Primary Responsibilities and Duties (80%)

• To drive and support new services.
• To establish and revise workflow(s) to streamline with changes on the ground operations.
• Annual finance budgeting for CAPEX and OPEX items for Haematology and Stem Cell Lab (SCL).
• Seek approvals for unbudgeted CAPEX and OPEX requests where needed.
• Ensure purchases are appropriate and timely.
• Ensure smooth implementation and operations of the Haematopoietic Stem Cell Transplantation & Cellular Therapy Program.
• Establish and review agreements with other institutions for service provision and/or engagement.
• Seek external budget funding for new program/pilot project.
• Ensure financial efficiency and proper cost recovery for stem cell transplant related services.
• Be the single point-of-contact (SPOC) for Division of Haematology

Secondary Responsibilities and Duties (20%)

• Assist with internal and external audits relating to facilities of the Haematopoietic Stem Cell Transplantation & Cellular Therapy Program.
• Give guidance and mentor junior/reporting staff.
• Provide secretariat support for the regular meetings and other meetings, where needed.
• Perform any other duties as assigned by supervisor.

Job Requirements

• Bachelor degree from recognised institution with 3-5 years of leadership experience.
• Proficient in Microsoft programs i.e. Microsoft Word, Excel, Powerpoint etc.
• Able to work in fast paced environment independently and in team.
• Positive and self-motivated
• Good written and communication skills
• Good organizational and analytical skills

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23946

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Nityo Infotech is looking for a Systems Management Manager. This is a 1 year contract with Nityo, with the opportunity to renew/convert to perm directly with client.

The roles and responsibilities are as follows:

a. Manage projects that have transits to warranty / maintenance phase. Work with the vendors, users and relevant parties to ensure systems in warranty or maintenance phase are functioning and performing to specifications. In event of system failure or non-performance to specification, the candidate shall work with the vendors to recover or reinstate the system to its operational states or functionalities in the shortest possible time.

b. Manage in-service systems to ensure each system’s availability is met to support the User operations.

c. Ensure systems are performing in accordance with their system requirements and specifications. Conduct performance review on systems on a regular basis.

d. Together with Operation & Support (O&S) vendors and OEMs, to conduct system faults and defect investigations and manage the rectification process to reinstate the system to its operational condition.

e. Manage maintenance contracts with the relevant vendors to ensure prompt deliveries of services / products and address renewals of contracts and payments to the vendors, as well as to ensure the availability of funds for such payments.

f. Manage system modifications and upgrades through project implementation. Work closely with Users to justify for system modifications / upgrades and assist to seek the necessary approvals from higher management.

g. To support and carry out relevant tasks to ensure operational systems are in compliance with latest ICT related policies. (E.g. Security Audits, IM8 policy compliance matters etc.);

h. Undertake other responsibilities, tasks, projects as assigned by the HTX Management.

The candidate shall meet the following criteria:

1. The candidate shall preferably possess good Project Management and Systems Management skills and knowledge; and understand the concept of System life cycle.

2. The candidate shall preferably have previous experience in maintaining operational systems.

3. The candidate shall preferably be a Certified Project Management Professional (PMP) and IT Infrastructure Library (ITIL) or equivalent practitioner Project Management and System Management experiences.

4. The candidate shall preferably have a sound understanding of and the ability to set up and operate ICT infra, including but not limited to the following:

· Network and Communications Infrastructure;

· Computing and Cloud Infrastructure; and

· Data Centre Management

Working location: Novena area

Facilities / Operations and Hospitality Manager – Geylang ( 51/2 Day)

- Manage licences renewal, repair and replacement projects

- develop and manage contracts for services whch are outsourced, against financial, performance and outcome targets including but not limited to cleaning, security and parking

- ensure timely and prompt responses to all feedbacks and complaints following management rules and regulations

- develop and monitor key performance indicators facilities maintenance works, and manage performance towards targets and benchmarks

- manage efficient use of resources ( i.e. equipment, time, physical assets, supplies & etc within the building

- establish and develop strategies, goals and action plans for development of hospitality offerings

- oversee and administration of event spaces e,g. multi-purpose hall, conferences and activity rooms, catering and F & B assets

- manage and enhance guest / public experiences across all touchpoints

- perform other dutes as assigned by the management

- Min diploma in Estate management preferred

- min 3 years of relevant working experience

- basic electrical, p & S, BMS, ACMV, building & fire safety knowledge

- BasiC Salary : S$ 4000- S$ 5500 neg

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

What you will do:

• Lead the planning, deployment, and execution of commercial excellence programs across the region, focused on driving sales productivity and secured order and margin growth.
• Work in close partnership with the sales leaders to align on priorities and together build strong commercial fundamentals.
• Achieve high degree of sales operational excellence, leveraging data & insights to achieve/exceed financial plan and leads continuous improvements, user experience and governance for the region.

How you will do it:

• Be a business partner for VBU leaders, enabling success via driving projects and activities such as weekly/monthly/quarterly forecasting, quota design, coverage planning and leading to book execution.
• Build effective working partnerships across business and function, creating demonstrable value for the enterprise by orchestrating resources via indirect and direct leadership to execute work effectively, across functional partners such as IT, finance, field operations, learning & development, and our sales/marketing community.
• Interpret real-time data and work with sales leaders to identify improvements through the complete sales process (including but not limited to lead, account, line of business, opportunity, and pipeline management).
• Lead continuous improvement of our core commercial cadences, driving working standards and best practices across content, tools, data, process, and enablement.
• Lead continuous improvement for technology and process improvements to refine and simplify the ecosystem in which sales professionals win; particularly leveraging salesforce.com as the core CRM application.
• Lead commercial planning process including sales quota design, capacity and production planning, performance and KPI tracking.
• Lead provision of standard work and insights for commercial reviews, standardize performance dashboard/reports as part of project performance and operating rhythm.

What we look for:

• Bachelor’s degree in related subject with minimum 5 years of demonstrable business experience in commercial & business operation roles/functions
• Specific experience managing or matrix direction to a distributed sales organization in a multi-line business.
• Excellent analytical and interpersonal skills and presents convincingly to peers, executives, partners, and customers.
• Exceptional enterprise leadership skills in a dynamic and fast-growing organization.
• Strong knowledge of CRM and associated technologies.
• Ability to communicate effectively with all levels of employees/management and experience in a cross-functional matrix reporting structure.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

1. Billing and Accounts

2. Create/Handle Social media marketing

3. Fluent in English/Tamil (Mandatory)

4. Food safety course from SFA is mandatory

5. Knowledge in Microsoft word and Excel (Certification will be added advantage)

6. Nutrition certificate will be added advantage

7. Day to day Operations and management

8. Human resources management

9. Maintain inventory and stocks

10. Fixing the menu for the day and arrange the stocks accordingly in advance

11. Should be ready for extended hours

12. 12-14 hours Shift is required (6:30 AM to 9:30 AM, 11 AM to 2:30 PM, 5-10 PM)

13. Weekly off will be on Monday or Tuesday only

14. Maintain high standards of hygiene

15. Packaging and delivery

• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logos & developing strong relationships with them for manpower services.
• connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

Job Summary:

As the After Sales Manager at LANDI, you will play a pivotal role in enhancing our after-sales service and warranty policies. You will be responsible for building and managing a robust after-sales network, supporting our customers locally, and optimizing processes to support our mission of improving the overall operations department. Your efforts will contribute to ensuring customer satisfaction and the long-term success of LANDI’s products and services.

Key Responsibilities:

1. After Sales Network Development:

• Build and expand a comprehensive after-sales network to ensure timely support for LANDI's warranty policy.
• Establish and manage relationships with service partners and authorized service centers.

2. Quality Issue Management:

• Lead efforts to identify and resolve quality issues in LANDI's products or services.
• Collaborate with cross-functional teams to investigate and address customer complaints and feedback.

3. Process Optimization:

• Assess and optimize after-sales processes, including repair and replacement procedures, spare part supply to increase efficiency and reduce turnaround time.
• Implement best practices to enhance the overall customer experience.

4. Training and Development:

• Provide training and guidance to the after-sales service partners on Landi's warranty policy and quality standards.
• Ensure that the team is well-equipped to deliver high-quality service.

5. Data Analysis and Reporting:

• Utilize data and customer feedback to identify trends and areas for improvement in after-sales service.
• Generate regular reports and present findings to the management.

6. Cross-Functional Collaboration:

• Collaborate closely with various departments, including product development, customer support, and procurement, to drive continuous improvement and alignment with organizational goals.

7. Warranty Policy Implementation:

• Ensure that Land's warranty policy is effectively implemented and communicated to customers and service partners.
• Oversee warranty claims and returns processes to meet customer expectations.

8. Catalogue and Part Number Management:

• Oversee the management of the complete product catalog.
• Responsible for the creation and maintenance of part numbers for all products.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree is a plus.
• Proven experience in after-sales management, quality assurance, or operations management.
• Strong analytical and problem-solving skills with a focus on data-driven decision-making.
• Excellent communication and leadership abilities.
• Familiarity with warranty policies and customer service best practices.
• Ability to work collaboratively in a cross-functional environment.
• Process optimization and project management skills are advantageous.
• Proficiency in English is necessary, with knowledge of Chinese or French being advantageous for effective communication with stakeholders.

Job Responsibilities

· To undergo management Training for Front of House (Floor) and Back of House (Kitchen)

·Lead and manage a high performance team and develop talents

·Attend customer's needs and queries

·Handle and resolve customer complaints

·Provide management and administrative support

·Assist Managers complete daily tasks and overseas an efficient and effective day to day operation of branch or outlet

·Monitors in ensuring a clean and safe working environment

·Assist manager in recruitment, training and marketing campaign

·Coach and develop colleagues to ensure meet standard of operation

Job Requirements

· Diploma in Management, Business, Hospitality and relevant fields

· Strong management skills with ability to lead and manage a team

· High energy and strong interpersonal skills

· Well-groomed and professional appearance

· Strong verbal and written communication skills

· Able to work shift, weekends and public holiday

• 5 days, MNC, East
• Salary $7500 - $8000, AWS, bonus
• Medical/dental benefits
• Must have experience in EMS/Manufacturing environment

Job scope:

• Develop strategic plans for the purchasing function
• Prepare cost estimates, tender, contracts and price finalizing for project tender submission
• Render support to business leaders for all project procurement matters
• Source for required material and suppliers, either directly or through consultant
• Contributes to deliver bottom line/top line results, managing own spend/projects according to long term planning and upfront targets defined
• Conducts periodic risk assessment, designing and managing adequate countermeasures for selected spend
• To review with vendors on quality issues and ensure corrective and preventive actions are taken by vendors
• Review & plan purchasing order through:
  • Internal : collect related customer inquiries from Sales on specification and lead time
  • External : sourcing suppliers, networking, market information and negotiation
• Procurement of material and negotiation with suppliers, ensuring price is always competitive and landed cost evaluation is performed
• Evaluate prices and suppliers and make selection recommendation to project and stakeholders
• Manage and plan Inbond Shipping : manage delivery suppliers (UPS), negotiate discount rate
• Manage Capital Equipment with engineering knowledge
• BOM and material planning to ensure smooth delivery at min. inventory level
• Yearly cost saving initiatives

Job Requirement:

• Minimum 4 to 5 years of experience in EMS/ Manufacturing environment (must have)
• Good oral and written communicationskills
• Exercises sound judgment based on factual data and analysis
• Strong project management, change management and strong leadership skills
• Strong analytical skills including mathematics, statistics and problem solving
• Capability to evaluate and mitigate risks in the planning process
• Proven negotiation skills in dealing with customers and internal challenges

Interested applicants, please send your resume to [email protected]

• Lead a team by helping define scope and recommended approach for projects for clients.
• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logo & developing strong relationships with them for manpower services.
• connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

The ideal candidate should posses the following criteria

At least 10 years of relevant experience in the IT domain

a bachelor degree of relevant field.

Strong passion in in client services and business development

Experience great working atmosphere in an international environment.

Challenging tasks with direct responsibility.

Manage all club activities and analyze all financial performance and organize work for all internal resources and recommend solution to increase productivity of club.

Design all financial plans and budgets and maintain inventory of all club equipments and supplies and implement all company programs according to club policy.

Develop all profit and loss statements for club and prepare required operating plan for same and implement all improvement strategies for club and supervise achievement of all club objectives.

Administer all profit and losses for club and prepare monthly reports for same and maintain good professional relationships with all members to recommend solutions to all issues and hire and evaluate staff performance.

Train all staff member, conduct various planning sessions and prepare reports for all staff performance in club and organize weekly meetings to design effective strategies to achieve all club objectives.

Provide development coaching to all members and prepare director reports for seniors and collaborate with human resource department to implement all training programs.

Oversee all training sessions of staff and ensure compliance to all loss prevention and human resources policies and assign all departmental head for various club duties and resolve all employee pay issues.

Develop and maintain an effective team culture at all times and prepare schedule for shift coverage and evaluate everyday activities of club and ensure cleanliness at all times.

Provide optimal level of customer services to all guests and administer all payrolls and ensure compliance to budget.

Prepare and approve all cash management reports according to required standards.