Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/end-users IT related requests.
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• Preferably 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

1. Experience in developing and maintaining frontend applications.
2.  Experience in developing enterprise applications with new user-facing features using Angular / Python technologies.
3.  Build reusable components and front-end libraries.
4.  Experience in CI-CD tools like Bitbucket, Jenkins, Jfrog, JIRA, confluence etc.
5.  Familiarity with relational databases like Maria DB, MySQL
6.  Optimize applications for maximum speed and scalability
7.  Collaborate with back-end developers and web designers to improve usability. 
8.  Ensure high-quality graphic standards and brand consistency.
9.  Troubleshoot and debug applications

We are seeking an experienced Security Technology Implementation Manager to lead the deployment and management of advanced CCTV and Video Management Systems (VMS) for commercial and industrial clients. This role requires a blend of technical expertise and project leadership, ensuring seamless execution, client training, and top-notch customer service across all projects.

Key Responsibilities:

• Conduct site surveys with clients to determine optimal installation locations for CCTV systems.
• Support pre-sales activities by demonstrating the capabilities of CCTV and Video Management Systems (VMS) to potential clients.
• Lead the deployment, installation, and configuration of CCTV and VMS solutions for commercial and indus trial clients, ensuring seamless integration.
• Provide customer training on system usage and configuration, ensuring they are equipped to operate the installed solutions.
• Manage the entire technical project lifecycle, from planning to execution, ensuring projects are completed on time and meet customer requirements.
• Act as the primary technical contact for clients, stakeholders, and partners, ensuring all solutions are aligned with technical specifications and client expectations.

Requirements:

• At least 5 years of hands-on experience with security surveillance systems.
• Proven expertise in working with Integrated Security Management Systems, Video Management Systems, and CCTV.
• Strong knowledge of IP-based CCTV systems, including network setups, camera configurations, and software integration.
• Technically proficient with both hardware and software systems related to surveillance and security solutions.
• Excellent problem-solving abilities, with strong communication and interpersonal skills.

Why Polytron.AI? Join a team where your ideas matter and your potential is limitless. Be part of a culture that celebrates innovation and rewards excellence.

Ready to Shape the Future? Apply now and embark on a journey with Polytron.AI – where extraordinary begins.

Job Description & Requirements

• Hires and manages maintenance workers.
• Supervises maintenance workers and contractors.
• Organizes and leads maintenance trainings.
• Sets the shift schedule and assignments.
• Develops maintenance policies and procedures.
• Orders tools, supplies, and equipment.
• Responds to maintenance requests.
• Makes sure projects stay on schedule.
• Leads safety inspections at worksites.
• Performs maintenance work as needed.
• Evaluates worksites to determine necessary maintenance work.
• Escalates issues to management and recommends solutions.
• Ensures the team follows all company policies and procedures.
• Preparing weekly maintenance schedules and allocate work
• Recruiting, supervising and training maintenance technicians
• Inspect facilities periodically to determine problems and necessary maintenance
• Prepare weekly maintenance schedules and allocate work
• Recruit, supervise and train maintenance technicians
• Hire and supervise tradesmen during installations, repairs or maintenance (electricians, plumbers etc.)
• Inspect and maintain building systems (heating, ventilation etc.)
• Contribute to the development of maintenance budget and ensure compliance
• Monitor inventory of materials and equipment
• Participate in coordinaton of projects (e.g. renovations)
• Ensure adherence to quality standards and health and safety regulations

Job Description & Requirements

• Answer and direct phone calls
• Organize and schedule appointments and meetings
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Provide information by answering questions and requests
• Take dictation
• Research and creates presentations
• Generate reports
• Handle multiple projects
• Prepare and monitor invoices
• Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities
• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
• Organize travel arrangements for senior managers
• Write letters and emails on behalf of other office staff
• Book conference calls, rooms, taxis, couriers, hotels, etc.
• Cover the reception desk when required
• Maintain computer and manual filing systems
• Handle sensitive information in a confidential manner
• Take accurate minutes of meetings
• Coordinate office procedures
• Reply to email, telephone, or face to face inquiries
• Develop and update administrative systems to make them more efficient
• Resolve administrative problems
• Receive, sort, and distribute the mail
• Answer telephone calls and pass them on
• Manage staff appointments
• Oversee and supervise the work of junior staff
• Maintain up-to-date employee holiday records
• Coordinate repairs to office equipment
• Greet and assist visitors to the office
• Photocopy and print out documents on behalf of other colleagues

Job Description:

• Handle daily administrative tasks
• Sorting incoming mails
• Filing and sorting out documents
• Handle all incoming phone calls & filling
• Perform a variety of ad-hoc tasks as assigned from time to time
• Oversee and coordinate all administrative activities

Requirements:

• Diploma or equivalent in relevant field of studies
• Can communicate in Mandarin to liaise with Mandarin speaking counterparts
• Good attitude, Meticulous & able to work independently
• Proficient in MS Word & Excel
• Team player with pleasant disposition and excellent interpersonal & communication skill

Job Responsibilities

• Respond to IT requests from all emails, portal, and telephone within the agreed targets.

• Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools.

• Communicate clearly to users in a timely and polite manner and keep the end user-informed of the progress of IT requests at all appropriate times.

• Manage creation, modification, and deletion of users account management (FTP, Active Directory, file permissions) and perform clean-up projects of user profiles, files, email accounts.

• Supporting application such as Microsoft Lync/Skype for Business, conferencing tools such as GoToMeeting, Microsoft Outlook and email archiving tools.

• Provide basic PC installations and configuration tasks.

Job Requirement

• 2-3 years working experience in a computer related support or and IT operational environment.

• One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10/11).

• Good written and communication skills in English.

• Good interpersonal skills, with a focus on listening and questioning skills.

• Good problem-solving abilities and ability to work under own initiative.

• Maintain adequate knowledge of operating systems and application software.

• Experience with configuring and supporting any version of Windows Desktop (7, 8,10,11).

• Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365.

• Some basis experience with supporting physical networking is desirable but not essential.

• Singaporean or Singapore PR is preferred.

Work Environment

• Office environment
• Must be able to work at customer’s site based on the assigned project deployments
• Work-life balance
• Flexible working arrangement
• Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Salary Range : $2800 to $3500 with mobile reimbursement claim max up to $80 and Corporate Grab transport account for travelling related to work purposes. There will be a 12 months' Service Commitment Bonus equivalent of 1 month salary.

Reporting to the Business Head for International Education with a functional matrix reporting line to the CTO International. This role will work closely with the Product Management, Engineering, Marketing, Finance, and Customer Support & Success teams. This position is based in Singapore.

Key responsibilities:

Strategic Leadership

1. Help define technology vision and strategy of the businesses’ digital education products and solutions, ensuring they align with the market needs, industry standards and broader company goals.
2. Oversee the product roadmap by partnering with Product Management and Engineering to prioritize the development of products, features and tools that meet the customer needs, market demands and business objectives.
3. Identify opportunities for innovation and differentiation in our products.
4. Ensure technology alignment across all areas of the business and with corporate technology roadmap.

Product Lifecycle Management

1. Collaborate with Product Management, Engineering, Marketing, Sales, and Customer Support & Success to ensure smooth end to end product delivery, from ideation to launch, ensuring sustenance and growth.
2. Collaborate with the Product Management and Engineering teams to ensure product delivery on-time, within scope, and meeting the required quality standards.

Marketing & Customer Insights (including Social Media and Digital Marketing)

1. Support Marketing to select and integrate the necessary tools to support digital marketing efforts to enable the marketing team to launch and optimize campaigns.
2. Ensure the infrastructure is in place to collect, analyse, and act upon user data by integrating data pipelines and analytical tools.
3. Use market research, competitive analysis, customer inputs and data-driven insights to prioritize product features and improvements.

Stakeholder Management:

1. Act as the key point of contact for technology product-related communication with senior leadership, including providing updates on product performance, timelines, and strategic direction.
2. Build strong relationships with internal stakeholders (Sales, Marketing, Customer Support & Success) to gather input and ensure alignment with business goals.
3. Work with external stakeholders (Customers, Partners, Vendors) to ensure product-market fit.

Finance

1. Work with Business Head, CFO International and CTO International to forecast and manage the technology budget for the International Education business.
2. Define and manage the digital product fulfilment and entitlements cycle across all relevant business and customer applications.
3. Define and track key product metrics, ensuring products meet performance goals (e.g., customer acquisition, retention, revenue targets).

Customer Support & Success

1. Advise the Customer Support function with selection and implementation of appropriate customer support tools such as ticketing systems, live chat systems, and customer relationship management tools to efficiently handle the entire customer journey.
2. Work with Product Management to ensure technical issues raised by users are addressed by the support and engineering teams.
3. Assist Customer Success in developing the technical solutions that help with customer onboarding, ensuring a smooth and intuitive experience for new users.
4. Select and maintain tools for tracking customer usage patterns, engagement, and progress to enable the customer success team to identify potential issues before they escalate and provide proactive support.
5. Ensure that data flows seamlessly from the platform to customer success dashboards, allowing for real-time tracking of user success metrics (e.g., completion rates, engagement levels).

Data and Analysis

1. Direct the data infrastructure that powers the business, including data lakes, databases, and analytics tools to collect and analyse user data, ensuring that all user data is stored securely and that the business complies with relevant data protection regulations (e.g., GDPR, COPPA).
2. Ensure that all departments (product management, marketing, sales, etc.) have access to actionable insights to help in decision-making based on real-time data and predictive analysis.
3. Ensure that data from various departments (product, sales, marketing, finance, etc.) is integrated into a unified dashboard that allows leadership to track overall business performance and make data-driven strategic decisions.
4. Oversee the development of reporting that allows department heads to generate specific reports based on their needs, whether it’s financial forecasting, product usage trends, or marketing ROI.

Key requirements:

Qualifications

· Education: Bachelor's degree in business, engineering or product design, preferably with an MBA in Systems or Product Management, or equivalent industry experience.

Experience

1. Minimum 15+ years of product development and / or management experience, including at least 3 years in a leadership role.
2. Proven track record of managing the entire product lifecycle from concept to launch and growth.
3. Experience in the Education sector, with knowledge of school-based products and SaaS.

Skills

1. Strong leadership and collaboration skills, with experience working across cross-functional areas.
2. Excellent analytical, problem-solving, and decision-making abilities.
3. Effective communication and interpersonal skills, with the ability to influence and build consensus at all levels of the organization.
4. Ability to balance long-term strategic thinking with short-term execution.

Tools

· Proficiency in ERP Order Management (e.g. Oracle NetSuite, Oracle Fusion, SAP or similar), Product Development and Test Management tools (JIRA, Confluence, TestRail), Google Analytics, SEO tools, Google Keyword Planner, Customer Support tools (Freshdesk, Zendesk etc), CRM applications (e.g. SFDC, NetSuite, Freshworks) and data analytics tools (Power BI).

Job Responsibilities:

• Handling of Adobe and Microsoft product sales
• Achieve the assigned sales quota set by Management & Partners
• Client relationship building & sourcing for new clients
• Manage proposal assembly, approval, presentation and the negotiation of contractual arrangements.
• Drive all Adobe and Microsoft subscription & Hybrid-based objectives as outlined in Partner’s marketing and business plans.
• Weekly sales reporting update to Partners
• Act as the main point of liaison between Partner anD Internal Sales teams.
• Work closely with Partners to maintain latest sales strategies and product developments as well as to provide feedback on challenges or areas for improvement.
• Provide live support to Partner marketing events and marketing activities in the areas on product demonstrations and speaking engagements.

Job Requirements:

• Preferably with Minimum of 1 – 2 years sales experience in the IT industry
• Preferably with understanding of cloud-based software and subscription license model
• Ability of cold-calling, account building and maintenance, and closing sales opportunities
• Excellent verbal, presentation and written skills are required
• Team player and a business partner
• Demonstration of ‘on target’ sales performance
• Establishment and effective use of internal and external relationships

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri 9AM to 6:30PM

Description

A creative, driven and self-motivated individual with a background in graphic design, photography and videography. He/she plays a key role in managing the social media channels, creating compelling content (posts, images, videos, stories) and analysing the performance metrics to improve the social media presence.

Responsibilities

• Create innovative content for social media platforms.
• Photography and graphic design.
• Video production and collaboragte with influencers to create contents if required.
• Create strong and interesting written posts to grab the attention of the audience.
• Stay up to date with all developments in social media.

Technical Skills and Competencies

• Possess good Chinese/English written skills which include grammar and spelling.
• Able to think out of the box and work with the team to create visually compelling visuals.
• Able to manage multiple different social media channels across multiple clients.
• Familiar with social media platforms like Facebook, Instagram, Tiktok and Xiaohongshu.

Key Responsibilities:

• Build and maintain strong relationships with architects, contractors, facility managers, and other decision-makers to understand their lighting requirements and propose tailored solutions
• Prospect and develop new business opportunities in Singapore and assigned territories
• Collaborate with relevant project stakeholders to provide specification works for decorative and architecture lightings
• Preparation of proposals, product specification and datasheet
• Provide solutions for control and automation of lighting systems
• Introduce Lighting Products and Solutions at a retail level
• Achieve sales targets and goals, with a focus on high value projects in the commercial and luxury residential segments.
• Build and maintain relationships with key decision makers in the target market segment
• Conduct market research to identify trends and opportunities in the target market segment
• Track and report sales activities, pipeline status, and market intelligence to the management team

Job Requirements

• Tertiary education in Marketing, Engineering, or related field
• 3+ years of successful sales experience in Singapore, preferably in the lighting or related industries
• Strong understanding of lighting technologies and applications, with knowledge of local building codes and energy efficiency standards
• Able to travel around Singapore if required.
• Ability to use Microsoft Office Suite
• Good communication & initiative skills
• Excellent communication, negotiation, and presentation skills in English; proficiency in Mandarin.
• Ability to use AutoCAD (preferable but not a requirement.)

Job Responsibilities:

• Liaising with Government agencies on deliveries matter
• Arranging delivery schedule for in-house drivers on daily basis
• Liaising with the Sales Dept & IT Dept closely on after-sales matters
• Maintain asset inventory and data records
• Liaising with clients for relocation and arranging with in-house driver team
• Preparing IT Engineers schedules for on-site to perform cryptographic erasure and verification before arranging driver to collect back the equipment from agency
• Preparation and submitting monthly reports for each tender
• Sending reminder emails in the interval of 3 months, 2 months and 1 month before the expiry dates to agencies to prepare and return the equipment before end-of-lease date
• Any ad hoc requirements by the Manager
• Handle incoming calls and email enquiries from corporate customers

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Enjoy interacting and communicating with people and maintaining a good rapport
• Proficient in MS office

Others:

• Able to start immediately
• 5 days work week from Mon to Fri, 9am to 6.30pm
• Annual leave, Medical benefits, Staff insurance provided

Jones Lang LaSalle, an international commercial real estate firm, is seeking a skilled and motivated Technical Network Lead with expertise in both traditional networking and cloud networking technologies to join our IT team. The successful candidate will be responsible for overseeing the delivery of network services to our clients, ensuring exceptional quality and customer satisfaction. The ideal candidate will have a strong background in network troubleshooting, implementation, and support, as well as experience managing cloud-based network solutions.

The Technical Network Lead will be responsible for maintaining strong customer and vendor relationships and improving our services to maintain customer satisfaction. The role will perform technical tasks, such as troubleshooting technical issues, and will manage tasks, such as managing team performance, working closely with vendors and team to resolve issues and running outage calls to resolve problems. Other responsibilities include managing projects, fixing reliability issues, tracking service metrics, managing budgets, improving operation processes, managing vendor relationship and working closely with the network service delivery team. The person applying for this role will need to have been a previous technical hands-on network expert that worked in an operational capacity and resolving issues. They will need to have previous hands-on network technical experience and understand networking in the traditional sense as well as cloud networks. This person will also work closely with the Infrastructure Architecture group to make sure all designs are incorporated into the operational model for support.

Responsibilities

Service Delivery Management: Manage the end-to-end delivery of network services to clients, from initial scoping and requirements gathering to implementation, maintenance, and support. Develop and implement service delivery strategies to ensure that projects are delivered on time, within scope, and budget. Communicate effectively with clients to manage expectations and provide regular progress updates.

Level 3 Troubleshooting and resolution: The role will be responsible for Level 3 network support and troubleshooting on both cloud and on-prem as well as work closely with MSP to resolve issues that are impacting the business.

Network projects: The role will be responsible for working on and support global network projects from both planning, hands-on implementation and supporting project teams on various technical projects.

Technical Leadership: Act as the technical authority for network services, providing guidance and support to the Network team and clients. Lead the design, implementation, and support of network infrastructure, including routers, switches, firewalls, and other networking equipment. Develop technical documentation, including network diagrams, policies, and procedures. Work closely with the Infrastructure Architecture Team on new solutions being proposed and how to incorporate those into the operational model.

Cloud Networking Expertise: Design, implement, and manage cloud-based network teams using platforms such as AWS, and Azure. Develop operational strategies for migrating network services to the cloud and optimizing the performance, security, and cost-efficiency of cloud-based network resources. Stay current with industry trends and best practices in cloud networking technologies to ensure our solutions remain cutting-edge.

Vendor Management: Build and maintain strong relationships with network service providers and vendors, negotiating contracts and ensuring adherence to service level agreements (SLAs). Collaborate with vendors to troubleshoot and resolve technical issues and evaluate new products and services to enhance our network offerings.

Incident Management: Oversee the resolution of network incidents, ensuring timely response and resolution to minimize service disruptions. Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.

Continuous Improvement: Foster a culture of continuous improvement within the network team, identifying opportunities for enhancing the efficiency, effectiveness, and quality of our network services. Implement best practices, automate processes where possible, and stay abreast of the latest networking technologies and industry trends.

• Lead network operations and improvements.
• Work on operational improvements and processes.
• Manage and lead outage calls to help resolve issues.
• Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.
• Manage and work closely with vendors.
• Help implement new technologies with the architecture team.
• Oversee the resolution of network incidents in cloud and on-prem.
• Foster a culture of continuous improvement within the network team.
• Manage and lead people.
• Build and maintain vendor relationships and make sure SLAs are met.
• Maintain Network budget and making sure we do not go over allocated budget for network services.
• Identify opportunities to enhance efficient, effectiveness and quality of our network services in cloud and on-prem.

Sounds like you? To apply you need to be:

Experience & Education

• Masters/Bachelor’s degree in Information & Computer Science, Statistics or a quantitative discipline in science.
• 5+ years of technical hands-on networking support.
• 5+ years of leading and managing teams.
• 5+ years of IT operational delivery support.
• 5+ years of Customer Service and Leadership
• 2+ years of experience in migrating on-premises workloads to the public cloud

Technical Skills & Competencies

• Strong understanding of infrastructure and networking.
• Strong troubleshooting skills for cloud and on-prem networking.
• Strong experience in implementing and managing network operations teams.
• Experience in managing people and tasks.
• Experience in successfully deploying networking in a cloud environment.
• Experience in successfully deploying networking in traditional data center and edge.
• Experience in ITIL disciplines.
• Experience and ability to manage conflicts.
• Strong operational ability in a diverse and large-scale enterprise environment.
• Strong decision making and operational skill.
• Excellent verbal and written communication skills
• Proven track record of driving operational teams and decisions.
• Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges.
• Have excellent technical leadership
• Self-starter and motivator and ability to work in team and solo

Account Admin - $2.5-$3k

Location - 5mins walk from Ubi MRT

Able to start on 1st Nov 2024

• Handles AP and AR for project (average 25/day)
• Check due diligences and compliances
• Consolidate GST paid for the project and claim from biz partner
• Speak mandarin to China biz partner
• willing to learn from scratch

Roles & Responsibilities :

The executive engineer is responsible for the design, diagnostic, testing as well as repair and overhaul of mechanical, electrical and electronic components of the chillers and other related systems in support of our overall chiller manufacturing process. The engineer shall be required to independently plan, schedule, coordinate and optimize on-site and workshop activities and coordinate with the sales and marketing team where required.

Key Responsibilities:

Design, diagnose, test as well as repair and overhaul mechanical, electrical and electronic components of the chillers and other related systems

Spearhead digitization of existing chillers through selection, adoption and/or redesign of PCB & PLCs

Coordinate and liaise with internal production, sales & marketing team as well as external end customers, contractors and consultants on-site

Supervise and check suppliers’ works and/ or end customer requirements according to design drawings, specifications and regulation (local codes or relevant international design codes)

Check and ensure the equipment and material offered in compliance with the specification and drawings.

Generate engineering & electrical drawings with Autocad software

Perform all other duties as assigned and required.

Requirements:

Candidate must possess at least Diploma in Engineering (Electrical/Mechanical) or equivalent.

At least 2 -3 year(s) of working experience in Electrical/Mechanical related fields is required for this position

Required Skill(s): Autocad, Microsoft Office

Licensed Electrical Engineer OR Licensed Electrical Technician is a bonus

Required Spoken and Written Language(s): English, Mandarin

Preferably with class 3 driving license

Interested, please email to [email protected]

We are seeking a dynamic and experienced Sales Team Lead to lead our sales efforts for Point of Sale (POS) solutions tailored for the Food & Beverage (F&B) industry across the Asia-Pacific region. The ideal candidate will have a strong background in sales leadership within the F&B technology sector, with a proven track record of driving revenue growth and building successful sales teams in diverse cultural and business environments.

1. Responsibility:

· Develop and execute comprehensive sales strategies to drive adoption of our POS solutions within the F&B industry.

· Lead and inspire a diverse team of sales professionals across multiple countries, providing guidance, coaching, and support to achieve sales targets and maximize revenue.

· Build and maintain strong relationships with key stakeholders in the F&B industry, including restaurant owners, franchisees, and industry partners.

· Collaborate closely with marketing, product development, and customer success teams to drive product enhancements, go-to-market strategies, and customer satisfaction tailored to regional nuances.

· Analyse market trends and customer feedback to identify opportunities for product innovation and market expansion.

· Manage the sales pipeline, forecast sales projections, and track performance metrics to drive accountability and ensure targets are met across diverse markets and cultures.

· Represent the company at industry events, trade shows, and conferences to promote our POS solutions and build brand awareness.

2. Requirements:

· 3 years of experience in sales leadership roles within the F&B technology sector, with a focus on POS solutions, preferably across the Asia-Pacific region.

· Proven track record of exceeding sales targets and driving revenue growth in diverse cultural and business environments.

· Strong leadership skills with the ability to inspire and motivate a diverse sales team across multiple countries and cultures.

· Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients and partners.

· Deep understanding of the F&B industry across the Asia-Pacific region, including regional market trends, cultural nuances, and regulatory environments.

· Strategic thinker with the ability to develop and execute sales plans to capitalize on market opportunities.

· Proficiency in CRM software and Microsoft Office Suite.

Job Responsibilities:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Job Requirements:

• Diploma in Business Administration/ Engineering
• Fresh ITE/Polytechnic/University graduate are welcome to apply
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office.
• Adobe Photoshop Illustrator & Autocad 2D will be an added advantage
• Salary will commensurate with qualifications and experience

Responsibilities:

• Perform daily accounting duties including bookkeeping, handling receivables and payables, maintaining general ledgers and preparing accounting schedules, etc
• Handle daily cash/bank transactions and bank reconciliation
• Assist in debt collection
• Support audit and tax filings
• Reconcile intercompany transactions
• Support the operational teams in maintaining strong vendor and customer relationships
• Handle ad-hoc projects and tasks as assigned

Requirements:

• Diploma in Accounting & Finance or equivalent
• At least 5 years of experience in accounting & finance
• Strong understanding of accounting principles
• Ability to work in a dynamic environment
• Ability to work independently with a high degree of accuracy and efficiency
• Hands-on experience in MS Excel, MS Words and computerized accounting systems

• Act as Level-3 engineer and Subject Matter Expert for Global Network Services.
• Part of the 24x7 escalations team (on rotational standby call).
• Manage incidents escalation to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner.
• Provide Technical Support and consultancy as SME to internal stakeholder, for and not limited to service onboarding and process improvement.
• Review complex change request and participate in pre-change council meeting.
• Work closely and support problem management team to identify root cause of chronic problem or recurring issues, plan for preventive actions and improvement.
• Analyse IP network performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Occasionally provide training to Tier 1 and 2 engineers on the complex issue handled.
• Perform risk and impact assessment on the hardware, software advisory affecting Singtel network.
• Support engineering teams on new product/ feature implementation, node deployment and technical support matters
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, manuals, troubleshooting guides, etc

Skills For Success

• Degree in Computer Science / Electronics Engineering, or any other relevant discipline.
• Cisco CCIE certified or CNNP with rich experience troubleshooting in complex enterprise LAN and large WAN network.
• At least 8+ years’ experience in similar support roles, working directly with large global customers and partners.
• Minimum to have one SDWAN certifications.
• Working experience minimum in two of the following SDWAN product: Cisco, Silverpeak, Velocloud, Fortinet, etc.
• Strong knowledge on Telco and enterprise network and technologies.
• Strong understanding of routing protocols like OSPF, BGP, MP-BGP, MPLS, TE, SR, QoS, SDWAN Overlay protocols.
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience of Security services (IDS/IPS, UTM, DDoS, Firewalls etc.)
• Working Experience with security products like Checkpoint, Palo Alto, Fortinet, etc, is a plus.
• Strong ability to independently debug broad, complex, and unique networks with mixed medium and protocols required.
• Cloud and Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus.
• Excellent written and verbal communication skills are required.
• Strong situational awareness and critical thinking abilities.
• Experience in leading a team is great advantage as this role potentially will require to lead group of engineers.

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We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Key Activities / Accountabilities

· To coordinate and execute Customer Sales

· To process and acknowledge customer PO

· Track and follow up customer PO delivery date

· Manage the Sales Order, Invoice and DO using the ERP system

· Coordinate and manage the logistics department for delivery matter

· Prepare shipping documents for shipment related to customer order or replacement

· Prepare quotations for Sales Team if required and record all customer quotations

· To Liaise with customer Purchasing/ Finance Team for Invoice request

· Monitor customer website portal for new PO, Invoice, and PO confirmation

· Manage customer documentations for internal reference

· Other tasks as assigned by management from time to time

Preferred Qualifications, Experience and Skills

Qualification:

Diploma in Procurement / Customer relation

Experience:

§ Sales Coordinator

§ Manage inventory

Technical Skills:

§ Basic knowledge in ERP system, excellent in Microsoft Office, Excel and Word

Competencies:

§ Communication capability with all levels

§ Possess a creative mindset to identify and problem solving skills

§ Planning and organising

§ Analytical skills

§ Attention to detail

Language Capability:

§ Proficiency in spoken and written English required

Job Description

• Provide post-sales installation and technical support to clients
• Competent in Microsoft Windows Server Operating System, TCP/IP, DNS, and troubleshooting of system issues
• Analyze requirements and perform network solutioning, planning, installation and setup of network systems
• Installation and configure cloud services like Microsoft 365, Microsoft Azure, Acronis Cloud and Sophos Cloud Service
• Provide network operation support, problem isolation, and troubleshooting for network incidents
• Administer and upkeep IT infrastructure, documentation, user accounts and SOP
• Provide technical support to end users on PC hardware, software, applications and other IT related requests

Requirements:

• Min. Diploma or Bachelor’s degree in Computer Sciences, Information Technology or a related field preferred
• Min. 4 year of relevant experience operating in a similar role
• Required Skill(s): Cisco Networking, Fortinet Firewall, Windows Server, Virtualization
• Strong foundation in network knowledge
• Able to work independently and without supervision, and meticulous
• Strong troubleshooting and analytical skills
• May be required to provide on-call support
• Has passion for IT technology, driven and willingness to learn new technologies in a fluid and fast-paced environment
• Good interpersonal and communication skills to interact effectively at all levels

Objective / Purpose of the Job

The incumbent will be accountable for achieving the following results:

§ New business acquisition against target for both SMEs and Business Development channels

§ Existing business development target

§ Ensuring customer satisfaction

Key Activities / Accountabilities

· Identify new business opportunities

· Generate new sale leads for products and services

· Develop existing accounts

· Develop business strategies and achieve performance targets

· Prepare and conduct product demonstration & sales presentation

· Attend to customers queries and provide appropriate solutions

· Maintain good relations with all customers and ensure good customer service

· Ensure profitability for businesses secured with regular review with Management

· Provide monthly/quarterly sales activities forecast and review

· Any other official duties assign by Management

Preferred Qualifications, Experience and Skills

Qualification:

Diploma/Degree in Engineering or related field

Experience:

§ With Equipment sales experience

§ Application knowledge in Semicon Industry

Technical Skills:

§ Business to business selling skills

§ Negotiation skills

Competencies:

§ Communication capability with senior levels

§ Customer relationship management

§ Working supportively as a team member and effectively as an individual

§ Ability to multi-task, prioritise and manage time effectively

§ Passion for sales

§ A self-motivated, hardworking and result oriented

§ Able to travel regionally within short notice

Language Capability:

§ Proficiency in spoken and written English & Chinese required.

The Account Manager is responsible to generate, maintain and further develop sales forecasts for allocated customers’ accounts. He/She is required to develop, manage and maintain strong account relationships with the customers. Additionally, he/she is also expected to work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.

The Account Manager is also responsible for meeting sales quota through identifying and gaining business from new and existing clients and ensuring customer’s satisfaction through the products and services provided. He/She is expected to have a deep understanding of the organization’s products and services. He/She is also required to participate in the development of value propositions and to negotiate successfully to close a sale.