Job Purpose

The ServiceNow Tech Lead plays a critical role in leading and overseeing the technical aspects of ServiceNow platform implementation, customization, and ongoing support within the organization. This role combines technical expertise with leadership skills to ensure the successful delivery of ServiceNow solutions that meet business requirements and drive efficiency across various departments.

Duties and Responsibilities

· Manage and communicate daily, weekly, and monthly status updates to customer stakeholders.

· Manage project deliverables, resource availability, and governance across project activities.

· Create and seek approval on project schedule of activities and assign them to technical team (i.e., ServiceNow administrators/engineers/developers).

· Propose any risks and relevant mitigation plan, in monthly and quarterly review meetings.

· Effectively minimize or eradicate risk of scope creep or moving target during project delivery.

Required Qualification and Experiences

· Min 10 - 12years total experience is required and Min 8 years of ServiceNow development experience and/or project management

· More than five completed or managed full ServiceNow implementations.

· Currently has the following valid ServiceNow certifications:

o ServiceNow Certified System Administrator

o ServiceNow Certified Application Developer (preferred)

o ServiceNow Certified Implementation Specialist (preferred)

o Certified ITIL4 Foundation Practitioner (preferred)

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.

As a Transformation Technology Support Lead in Consumer & Community Banking (CCB) Technology team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking in the day-to-day maintenance of the firm’s systems will be your go to and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.

Job responsibilities:

• Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm.

• Execute policies and procedures that ensure operational stability and availability.

• Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools.

• Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration.

• Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.

• Collaborate across the firm and vendor system to continually learn, innovate, and adopt new monitoring technologies and design monitoring solutions that can detect the issues within Critical User Journeys of the firm.

• Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability.

• Demonstrate a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in areas of expertise.

• Drive continuous service improvements through established processes.

• Act as the main point of contact during major incidents for critical user journey and demonstrates the skills to identify & solve issues quickly to avoid financial losses and reduce customer impacts.

• Perform targeted flow-triage during major/critical incidents by leveraging tools and expertise.

Required qualifications, capabilities, and skills:

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines.

• Minimum 5 years of application development & support experience.

• Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud.

• Proficient in observability and monitoring tools and techniques.

• Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework.

• Strong technical background in Cloud technologies (AWS, Dockers & Kubernetes, Application Support (Java, Oracle/DB2, Cassandra / Mongo DB, MQ/Kafka), Middleware (WebSphere, Tomcat and Web Servers), and Retail banking channel application flows.

• Knowledge of IT infrastructure including networks, storage networks, load balancing, server clustering, databases, and micro service architecture.

• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.).

• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.).

• Strong problem-solving skills (e.g., probing to understand flow logistics and engage relevant and excellent communication skills (e.g., managing global bridges/ writing executive notifications).

• Ability to multi-task and work flexibly in response to changing demands and managing stakeholders in all aspects and levels.

Preferred qualifications, capabilities, and skills:

• Working knowledge in one or more general purpose programming languages and/or automation scripting.

• Practical experience with public cloud.

• Possess in-depth knowledge of the retail financial services domain and related IT systems.

• Prior experience in developing distributed applications using Java, Python languages.

• Prior experience in developing monitoring dashboard development using Splunk, Dynatrace, and Grafana are preferred.

• Self-motivated, learn quickly and deliver results with minimal supervision.

• Experience in running technology operations and managing medium sized teams.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=7c90c19eee23dcf017b49d95c8483d08

Job Purpose

A ServiceNow Architect is a professional that has a better in-depth understanding of technical or platform governance processes, estimations, planning, architecting business complex applications on the ServiceNow platform. The Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives, provides guidance on, assists in establishing, and participates in technical governance processes, collaborates on the design and implementation of a platform operating model that improves likelihood of successful go-lives and end-user adoption.

The Architect is also expected to produce collaterals and conduct necessary trainings for different user bases to know how to navigate and use the different ServiceNow applications applicable to each group/role.

Duties and Responsibilities

· Design elegant and simple solutions that make the world of work better for your stakeholders.

· Define an extendable and secure integration framework and lead the establishment of common integrations such as Active Directory, Multi-Factor authentication, email, etc.

· Mastering the art of presenting technical architecture solutions to project teams

· Lead and guide a team of junior staff members alongside the ServiceNow Technical Lead

· Collaborate with the team in developing creative design solutions.

· Review project documents for quality assurance.

· Interact and consult with clients.

· Lead team in project design and documentation from start to finish.

· Compile requirements and solutions to offer to the customer.

· Provide top-level business and technology architecture consultancy services to the client.

· Brings thought leadership and innovative solution ideas to the client.

· Produce training modules and communication plans needed to effectively inform the user base in using specific ServiceNow applications.

· Collaborate with the customer’s Organization Change Management team.

Required Qualification and Experiences

· Min 8-12yrs of work experience with Min 8 years of ServiceNow development experience is required

· More than seven completed full ServiceNow implementations

· More than 3 years of senior technical experience

· Currently has the following valid ServiceNow certifications:

o ServiceNow Certified Technical Architect

o ServiceNow Certified System Administrator

o ServiceNow Certified Application Developer

o Two ServiceNow Certified Implementation Specialist certifications

o Certified ITIL4 Foundation Practitioner (preferred)

o ServiceNow Micro-Certification – Flow Designer (preferred)

o ServiceNow Micro-Certification – Performance Analytics (preferred)

o ServiceNow Micro-Certification – Application Development Process Creator (preferred)

o ServiceNow Micro-Certification – Citizen Developer Application Creator (preferred)

Job Purpose

ServiceNow Administrator / Developer / Engineer focuses on the technical and logistical deployment and maintenance of cloud-based solutions that meet client’s business needs – primarily developing ServiceNow modules and/or Web Services to exchange data between ServiceNow and other technology systems using software development best practices.

The ServiceNow Administrator / Developer / Engineer will receive directions from the ServiceNow Technical Lead or ServiceNow Technical Architect, and will also be responsible for requirement scoping, tool configuration, solution development and achieving technical milestones throughout the lifecycle.

ServiceNow Administrator / Developer / Engineer can identify risks and reports them in a timely manner, has good communication with the project team, and can work without constant direction or supervision.

Duties and Responsibilities

· Design, develop and implement Service Catalog workflows, ITIL processes, ITAM modules within ServiceNow platform and integrations with external systems based on customer requirements.

· Implement considering ServiceNow best practices and standards.

· Design and develop extensions to ServiceNow data model in support of requirements towards AMDB and CMDB, SACM and other modules.

· Review and refine designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results.

· Provide 2nd/3rd level ServiceNow support, resolve incidents/enhancements/defects writing, debugging, and testing using a mix of JavaScript and server-side Java.

· Produces and maintains detailed system documentation, including design specs, solution proposed, unit testing, tech notes, etc.

· Following-up on outstanding client needs and provides timely status reports to their lead.

· Assists in the scoping of new opportunities and design tools and techniques to deliver efficiently.

· Ensures each artifact produced, each configured technical component, and all personal interactions are of the highest quality.

· Communicates technical problems and solutions to both technical and non-technical audiences.

· Create templates for unique agency requirements, reports, dashboards, flows and email notifications.

Required Qualification and Experiences

· Two to three years of ServiceNow development experience

· Total of 5 years experience is required. 2- 3 years of ServiceNow development experience is a must

· Currently has the following valid ServiceNow certifications:

o ServiceNow Certified System Administrator

o ServiceNow Certified Application Developer

o ServiceNow Certified Implementation Specialist – IT Service Management

o ServiceNow Micro-Certification – Flow Designer (preferred)

o ServiceNow Micro-Certification – Performance Analytics (preferred)

o ServiceNow Micro-Certification – Application Development Process Creator (preferred)

o ServiceNow Micro-Certification – Citizen Developer Application Creator (preferred)

Job Purpose

ServiceNow Administrator focuses on the technical and logistical deployment and maintenance of cloud-based solutions that meet client’s business needs – primarily developing ServiceNow modules and/or Web Services to exchange data between ServiceNow and other technology systems using software development best practices.

The ServiceNow Administrator will receive directions from the ServiceNow Technical Lead or ServiceNow Technical Architect, and will also be responsible for requirement scoping, tool configuration, solution development and achieving technical milestones throughout the lifecycle.

ServiceNow Administrator can identify risks and reports them in a timely manner, has good communication with the project team, and can work without constant direction or supervision.

Duties and Responsibilities

Design, develop and implement Service Catalog workflows, ITIL processes, ITAM modules within ServiceNow platform and integrations with external systems based on customer requirements.

Implement considering ServiceNow best practices and standards.

Design and develop extensions to ServiceNow data model in support of requirements towards AMDB and CMDB, SACM and other modules.

Review and refine designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results.

Provide 2nd/3rd level ServiceNow support, resolve incidents/enhancements/defects writing, debugging, and testing using a mix of JavaScript and server-side Java.

Produces and maintains detailed system documentation, including design specs, solution proposed, unit testing, tech notes, etc.

Following-up on outstanding client needs and provides timely status reports to their lead.

Assists in the scoping of new opportunities and design tools and techniques to deliver efficiently.

Ensures each artifact produced, each configured technical component, and all personal interactions are of the highest quality.

Communicates technical problems and solutions to both technical and non-technical audiences.

Create templates for unique agency requirements, reports, dashboards, flows and email notifications.

Required Qualification and Experiences

2-3 years of ServiceNow experience. Total of 5 years work experience is required

Currently has the following valid ServiceNow certifications:

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

ServiceNow Certified Implementation Specialist – IT Service Management

ServiceNow Micro-Certification – Flow Designer (preferred)

ServiceNow Micro-Certification – Performance Analytics (preferred)

ServiceNow Micro-Certification – Application Development Process Creator (preferred)

ServiceNow Micro-Certification – Citizen Developer Application Creator (preferred)

Job Purpose

ServiceNow Developer focuses on the technical and logistical deployment and maintenance of cloud-based solutions that meet client’s business needs – primarily developing ServiceNow modules and/or Web Services to exchange data between ServiceNow and other technology systems using software development best practices.

The ServiceNow Developer will receive directions from the ServiceNow Technical Lead or ServiceNow Technical Architect, and will also be responsible for requirement scoping, tool configuration, solution development and achieving technical milestones throughout the lifecycle.

ServiceNow Developer can identify risks and reports them in a timely manner, has good communication with the project team, and can work without constant direction or supervision.

Duties and Responsibilities

• Design, develop and implement Service Catalog workflows, ITIL processes, ITAM modules within ServiceNow platform and integrations with external systems based on customer requirements.
• Implement considering ServiceNow best practices and standards.
• Design and develop extensions to ServiceNow data model in support of requirements towards AMDB and CMDB, SACM and other modules.
• Review and refine designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results.
• Provide 2nd/3rd level ServiceNow support, resolve incidents/enhancements/defects writing, debugging, and testing using a mix of JavaScript and server-side Java.
• Produces and maintains detailed system documentation, including design specs, solution proposed, unit testing, tech notes, etc.
• Following-up on outstanding client needs and provides timely status reports to their lead.
• Assists in the scoping of new opportunities and design tools and techniques to deliver efficiently.
• Ensures each artifact produced, each configured technical component, and all personal interactions are of the highest quality.
• Communicates technical problems and solutions to both technical and non-technical audiences.
• Create templates for unique agency requirements, reports, dashboards, flows and email notifications.

Required Qualification and Experiences

• Total of 5yrs experience is required.
• Min 2-3 years of ServiceNow development experience is a must
• Currently has the following valid ServiceNow certifications:
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist – IT Service Management
• ServiceNow Micro-Certification – Flow Designer (preferred)
• ServiceNow Micro-Certification – Performance Analytics (preferred)
• ServiceNow Micro-Certification – Application Development Process Creator (preferred)
• ServiceNow Micro-Certification – Citizen Developer Application Creator (preferred)

Job Purpose

A ServiceNow Architect is a professional that has a better in-depth understanding of technical or platform governance processes, estimations, planning, architecting business complex applications on the ServiceNow platform. The Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives, provides guidance on, assists in establishing, and participates in technical governance processes, collaborates on the design and implementation of a platform operating model that improves likelihood of successful go-lives and end-user adoption.

The Architect is also expected to produce collaterals and conduct necessary trainings for different user bases to know how to navigate and use the different ServiceNow applications applicable to each group/role.

Duties and Responsibilities

· Design elegant and simple solutions that make the world of work better for your stakeholders.

· Define an extendable and secure integration framework and lead the establishment of common integrations such as Active Directory, Multi-Factor authentication, email, etc.

· Mastering the art of presenting technical architecture solutions to project teams

· Lead and guide a team of junior staff members alongside the ServiceNow Technical Lead

· Collaborate with the team in developing creative design solutions.

· Review project documents for quality assurance.

· Interact and consult with clients.

· Lead team in project design and documentation from start to finish.

· Compile requirements and solutions to offer to the customer.

· Provide top-level business and technology architecture consultancy services to the client.

· Brings thought leadership and innovative solution ideas to the client.

· Produce training modules and communication plans needed to effectively inform the user base in using specific ServiceNow applications.

· Collaborate with the customer’s Organization Change Management team.

Required Qualification and Experiences

· Min 8-12yrs of work experience with Min 8 years of ServiceNow development experience is required

· More than seven completed full ServiceNow implementations

· More than 3 years of senior technical experience

· Currently has the following valid ServiceNow certifications:

o ServiceNow Certified Technical Architect

o ServiceNow Certified System Administrator

o ServiceNow Certified Application Developer

o Two ServiceNow Certified Implementation Specialist certifications

o Certified ITIL4 Foundation Practitioner (preferred)

o ServiceNow Micro-Certification – Flow Designer (preferred)

o ServiceNow Micro-Certification – Performance Analytics (preferred)

o ServiceNow Micro-Certification – Application Development Process Creator (preferred)

o ServiceNow Micro-Certification – Citizen Developer Application Creator (preferred)

Our client is a global and established Multinational Company, who is seeking to recruit an Enterprise Account Manager(Technology Clients). This position is based in Singapore.

Enterprise Account Manager (Technology Clients)

Reporting to the Senior Manager, Industry Development, you will lead the profitable development of global and enterprise accounts by positioning our client as a strategic business partner and delivering agreed programs through a team drawn from across the client network. You will also participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales and portfolio. In addition, you will provide customer account revenue and activity reporting as required by the management team.

Key Responsibilities

· Identify, establish and manage multi-tier relationships across customer and our client organisations to ensure a long-term business partnership and achievement of corporate goals.

· Drive sales improvement through regionally harmonized processes.

· Establish clear understanding of customer expectations and requirements.

· Lead and manage customer presentations and proposals.

· Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.

· Develop and manage after-sales strategy for each of the designated account customers.

· Provide customer-oriented service at all times relating to specific sales and customer expectation issues.

· Contribute to the regional bidding or RFQ process when requested.

Requirements:

· Degree in Business or related discipline

· Proven track record with at least 5 years of account management/development and corporate consultative/solution-based sales experience in a service-related industry

· Strong teamwork / collaboration skills

· Excellent communication, presentation, networking and interpersonal skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• To analyse user requirements and design, develop, implement and maintain computer applications to support and assist users to meet their business objectives more effectively and efficiently.
• Develop, support and enhance the Data Download Centre (including Engineering Portal) and iSCM websites.
• Develop, support and enhance Excel productivity enhancement tools (VBA macros).
• Support end-users in usage of Plasma and ACCPAC and help to resolve any operational issues, including working together with vendor (YHQ or Databit) if necessary.
• Develop and enhance data extraction and transformation mechanisms on source systems (e.g. Plasma, YEOS, NYQT, Oracle BI, SAP RFC, PTS etc.) and store the results into Plasma Info Server Monitor the space consumption of Plasma Info so that Server database so that potential problems (e.g. disproportionate consumption of disk space by a particular table, depletion of data tablespace, excessive consumption of temp tablespace) are detected and resolved early to avoid unscheduled database downtime.
• Perform ad-hoc retrieval of order/production/sales data to support incident investigation, reporting or other requests.
• Support Migration Activities of Existing Plasma Info Server to SAP.
• Support & ensure successful implementation of Company-wide Automation (ERP) Projects.

Requirements:

• Degree in Info Systems/Comp Science or its equivalent
• Prefer 2-3 years relevant experience in Manufacturing Industry.

Knowledge:

SQL; Oracle PL/SQL; MS SQL Server Transact-SQL

Object-oriented analysis and design

ASP.NET 4.5.1; C/C++/C#; XML

JavaScript; JQuery; CSS; HTML

Excel VBA; VBScript; PowerShell

PHP, VS.Net, MSOffice

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

In our digital transformation journey ahead, we intend to build loosely coupled but tightly aligned components that are built expecting to be reused for repeatability and consistency while being able response to changes quickly.

Our systems and applications must adopt common services, platforms, architectural principles, and design patterns. There is a need for an overarching strategy, architecture roadmap that enables our engineering teams to design and build new capabilities & features that are aligned to an end-state vision of how these systems and applications will operate within this architecture framework and being able to engineer them accordingly. The technology runway provides a set of framework and re-usable patterns to enable a consistent approach to security, maintainability and reliability.

Responsibilities

As an Enterprise Architect at our bank, you will be at the intersection of technology innovation and regulatory compliance, ensuring that our systems are not only at the cutting edge of technology but also fully compliant with stringent regulatory standards. Your work will directly contribute to the bank’s operational excellence, resilience, and trustworthiness in the eyes of our customers and regulators alike. In this role, the EA act as a change agent who works closely with various stakeholders including technology heads, business, business analysts, application team, infrastructure specialists, platform architects and other domain architects. EA will also advocate innovation through the exploitation of emerging technologies to drive market differentiation by forging partnership with the stakeholders and the Centre of Excellence (CoE) team.

• Organization Responsibilities: Shall perform the role of a trusted technology advisor / enterprise solution architect. Expected to drive large transformation work – existing and new. Ability to mentor and guide technical teams, fostering an environment of continuous learning and improvement. Collaborates with different engineering teams to develop and agree on system integration standards.
• Comprehensive Domain Knowledge Application: Apply extensive domain knowledge in savings, payments, credit cards, investments, and other digital banking services to the design and architecture of banking solutions.
• In-Depth Technical Architecture Review: Conduct thorough reviews of existing technical architectures, including software applications, infrastructure, and data management systems, ensuring they align with best practices for scalability, reliability, and security. Conduct in-depth analysis of our current systems and processes to identify opportunities for improvement and integration.
• Architectural Strategy and Vision: Develop and refine the architectural strategy for the bank, encompassing software, infrastructure, and cloud services. This includes establishing a clear vision that supports the bank’s objectives and growth. Evolve a conceptual solution and work with the eco-system and provide directions to the independent solution streams. Stitch it together by iterating with the stakeholders and other technology architects deriving from a business need.
• Application Engineering: Demonstrate proficiency in engineering key application technologies. Possess deep expertise in developing and maintaining robust web, middleware, and mobile applications, leveraging frameworks such as React, Angular, Spring Boot for accelerated development and enhanced scalability. Champion the adoption of industry-standard APIs to facilitate seamless integration between systems, ensuring interoperability and flexibility in the banking ecosystem. Harness the power of streaming platforms like message queue and Kafka to enable real-time data processing and analysis, empowering the bank to make data-driven decisions and deliver personalized customer experiences. Stay abreast of emerging technologies and trends in application development, continuously refining engineering practices to drive efficiency, agility, and innovation across the organization's technology landscape.
• Established Standard Adoption: Develop and document application of design principles, service catalogues, patterns that can be adopted as the enterprise and solution architecture standards. Drive design consistency across the bank and reduce repeated and duplication of work. Communicate and enforces Enterprise Architecture models across the bank. Ensure proper documentation of standard processes and best practices in place. Promote standards, re-usable patterns, codes, API. Drive architecture and design consistency across the bank.
• Resilience and Disaster Recovery: Design and implement resilient system architectures that minimize downtime and data loss in the event of failures or cyber-attacks. Oversee the creation of disaster recovery plans that ensure quick recovery and continuity of operations.
• Performance Optimization: Analyze current systems to identify bottlenecks and inefficiencies. Propose and implement solutions to enhance performance, ensuring the bank’s technology platforms can handle growing transaction volumes and user demands smoothly.
• Scalability and Flexibility: Ensure architectures are designed to scale effectively with the bank’s growth, adapting to changing business needs and customer demands. This includes leveraging cloud technologies and modern architectural frameworks to facilitate flexibility.
• Integration and Interoperability: Design systems that ensure seamless integration and interoperability between different banking domains, facilitating a unified customer experience that allows easy access to savings, payments, credit cards, investments, and other banking products.
• Regulatory Compliance and Security: Design and implement technology solutions that comply with banking regulations and standards (e.g., MAS Technology Risk Management, GDPR, PCI DSS) to ensure data protection, privacy, and security.
• Site Reliability Engineering (SRE) Alignment: Adopt SRE principles to enhance system reliability and performance. This includes defining service level objectives (SLOs) and indicators (SLIs), implementing automation for deployment and scaling, and developing resilience testing practices (e.g., chaos engineering).
• Proactive Risk Identification and Mitigation: Employ advanced risk assessment methodologies to identify potential system vulnerabilities, failure scenarios or regulatory compliance gaps. Develop mitigation strategies to address these risks proactively, ensuring the bank remains ahead of potential threats.

Requirements

We are seeking a talented Enterprise Architect (EA) who have the passion for architecting and solutioning large, multi-technology across multiple business units. The incumbent has a balanced mix of technical and business skills, who can operationalize strategy through detailing implementation. The EA is an experience application and solution architect, an expert in application engineering in a cloud native environment.

The enterprise architect is responsible for the design and review of applications or services. The incumbent is a hands-on engineering lead who crafts and reviews applications design and architecture patterns. You will define and drive business-IT solutions that use innovative business processes, architectural and technical frameworks to provide high value solutions to complex business problems.

• An expert in application solution design and engineering with experience across some of these common technology stack e.g. web, mobile development using Kotlin, React, Angular, API technology, message streaming, middleware etc.
• Good understanding of DevOps, SRE, and Agile methodology and tools
• Demonstrated expertise in reviewing and designing complex technical architectures, including detailed knowledge of software development practices, infrastructure components (e.g., servers, databases, networks), cloud computing models (IaaS, PaaS, SaaS), and modern architectural approaches (e.g., microservices, event-driven architectures).
• Experienced working in a cloud native work environment including public cloud, containers, server-less. Familiarity and some hands-on experience with common technology – e.g., Java, Springboot, Kong API Gateway, OpenShift, AMQ, Kafka, AWS etc.
• Ability to have conversations and present propositions to the senior management and carry the relationship along driven by content. Excellent verbal, written communication skills and executive presence
• Strong leadership skills, with the ability to inspire and manage cross-functional teams.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• Minimum 10 years of experience in solutioning for large complex programs preferably with experience in banking solutions

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Administration and management (technical operations) of firewall infrastructure
• Evaluate and upgrade firewall hardware and/or firmware
• Coordinate with vendor, deploy, configure and manage Firewall devices according to system engineering design
• Coordinate with information security governance team to align IT infrastructure with established standards
• Ensures system compliance with all established information security policies
• Perform period health check and tuning of firewall devices
• Performs technical assessment of any non-well defined or complex firewall change requests prior to implementation
• Performs regular review of firewall rulebases and recommend necessary optimization actions
• Assists Level 1 Support Engineers during problem determination and resolution whenever necessary.
• Planning and recommending overall improvements in firewall management
• Device Access management
• Advanced troubleshooting production problems with RCA and fault diagnosis
• Performance and historical trend analysis
• Implements changes to firewall infrastructure hardware in order to correct errors or enhance functionality
• Develops processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes.
• Prepares technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements.
• Management of network daily activities; incident and problem management
• Responsible to work with respective team members on the review of network architecture and design
• Responsible to work with the respective server and application team's members
• Responsible to work with the respective network vendor's teams for the trouble-shooting, identification and resolution of network problems
• Responsible for network devices, as well as appliances, vulnerability review and assessment.
• Responsible for network devices, as well as appliances, change implementation review and assessment
• Responsible to conduct pre / post implementation plan review
• Responsible to conduct and train Level 1 engineers, i.e. to empower and equipped the L1 engineers with the knowledge to run and maintain Data center network
• Coordinate with information security governance team to align IT infrastructure with established standards
• Change requests prior to implementation
• Advanced troubleshooting production problems with RCA and fault diagnosis
• Design and monitor operations metrics on a monthly basis to keep track of key operation metrics
• Ready to work in shifts including public holidays
• Ready to be on call for 24x7 support during shifts

Requirement

• Experience: Minimum 8 years firewall operations and/or management role
• Certification : CCSA, CCSE, JNCIA-FWV, JNCIA-SEC, JNCIS-SEC (Preferred but not mandatory CISSP, CISM, ITIL Foundation)
• Checkpoint Firewalls, Juniper Netscreen / SRX Firewalls, VPN Technologies, DNS, NTP, 2 Factor Authentication technologies.
• Ability to work independently or as a team player.
• Experience in highly complex data center network design and support
• Experience with Cisco and Arista products specially DCI technology
• Experience with Cisco and Arista Software Define network (ACI, DNAC, etc)
• Strong hands on experiences on Fabric Patch, OTV, VPC+, Vxlan, Mlag, MP-BGP
• Knowledge and experience in employing and using various networking trace tools, i.e. Sniffer, Wireshark, riverbed net profiler, NetBrain, Gigamon and etc.
• Pro-active, dynamic and with good analytical/conceptual thinking.
• Certifications such as CCIE or above level in networking is an advantage
• Python or Linux shell scripting skill is a plus

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Position: Technology Pre-sales Consultant

Duration: 12 months contract convertible to permanent

Location: Singapore

Job Description :

● At least 5 years working experience in Presales/Tech Sales

● Degree in Computer Science or MIS is advantageous,having an MBA would be advantageous.

● Dedicated resource for Pre-sales role in ecommerce business with key focus on SAP Commerce Cloud,Salesfoce Commerce Cloud, Adobe Commerce Cloud, Order Management Systems, ProductInformation Management Systems or equivalent technology platforms

● Able to engage customers, both technical and business ranging from technical architects to CXOs to introduce organisation's capabilities and solicit requirements.

● Able to understand the customer’s explicit and implicit requirements, design and offer the bestsolution for our customers.

● Able to demonstrate products and solutions.

● Identifies business opportunities, prepares presentations and does presentation/pitches toprospective clients

● Works closely and collaboratively with Sales and other functions within Group and partners todesign a winning solution

● Sells solutions by establishing contact and developing relationships with prospects; recommending solutions.

● Prepares winning proposals by collecting, analyzing, and summarizing information provided by customers and other sources.

● Maintains quality service by establishing, adhering and enforcing organization standards.

● Builds business by identifying and selling services & Maintain Client Relationships

● Owns and prepares RFP/ tender responses, prepares proposals, effort estimates and Statements ofwork

● Knowledge in ecommerce

● Negotiating with OEMs on Commercials and Optimizing the Solution.

● Good understanding of APAC Market.

● Able to travel within Asia

Primary Tasks

• Generate mechanical design concepts and feasibility studies for making proposals for CIP/R&D project requests.
• Solve engineering problems using analytical techniques and engineering knowledge such as thermodynamics, heat transfer, measurement control, stress analysis, Finite Element Analysis, or system integration.
• Basic understanding of Plasma, RF, Matching circuits, Vacuum technology, product development process & cross functional communication.
• Conduct and participate in formal/informal design reviews to contribute and generate discussion/alternate ideas on various aspects of the design.
• Specify, supervise, and perform engineering analysis of complex scope, in the following areas: Wafer transfer methods including robotics, friction, particle control, vacuum and end effectors, Mechanism design in assemblies such as slit valves, lift pins, indexers, Wafer temperature management (in both process and transfer environments) including cooling stations, pedestals, ESC.
• May be responsible for the design, development, and implementation of custom mechanical tooling, fixturing, and associated processes to enable the handling, assembly and/or disassembly of parts, components, sub-assemblies, and final assemblies throughout the product life cycle.
• Responsible for solid models in 3D (parts and assemblies), 2D drawings, bills of material, submitting ECO’s, test specifications, functional specification, and product specifications.
• Manage communications and expectations with internal and external customers and vendors to ensure accomplishing project objectives.
• Work hands-on when needed in the engineering lab and manufacturing to support the installation and test of CES/CIP designs that get delivered on customer systems.

Requirements:

• Mechanism design capability compatible with semiconductor equipment
• Requires strong skills in change management, problem solving, communication skills, customer orientation, product technology, global business perspective, personal effectiveness, project management, team skills and quality.
• Requires knowledge of systems and software necessary to perform job function, including SolidWorks, SAP, AutoCAD.
• Ability to work under pressure to design cost effective solutions with serviceability and manufacturability.
• Requires ability to influence other people; ability to act as a mentor, lead and/or supervise projects.
• Must be able to work in a theoretical domain or hands on practical situation.
• General knowledge of electrical and software engineering disciplines
• BS/MS in Mechanical Engineering or similar fields, 4 or more years directly related experience, or equivalent.

Job Description

• Handle some householde matters as directed
• Send children to school, courses and family members' appointment as required
• Send boss to office and meetings, pick up guests from airport when needed
• Managing the cleaness of the vehicle and other responsibilites as directed
• Fixed working time, eligible for off-in-lieu when school holiday
• OT pay depends on OT time

Requirement

• Candidate must possess Class 3A License
• Clean driving records
• At least 5 years of related experience
• Meticulous and possess initiative

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Prepare/review financial statements in accordance with Singapore Financial Reporting Standard and/or established accounting standards and corporate policies.
• Prepare and review financial statements and bank statements of operating entities within complex trust structure.
• Perform and coordinate tax reporting activities to ensure accurate and timely reporting and compliance with the requirements.
• Implement financial controls and monitor effectiveness of controls in processes.
• Assess and communicate information regarding business risks with stakeholders across the organization.
• Identify and implement process simplification, standardization and automatization of financial and tax reporting to improve effectiveness and efficiency.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.

Requirements

• Bachelor’s degree in Accounting/ Finance or CA/ CPA equivalent qualification.
• 8 years of experience in managing full set financial statements, reporting and statutory audit of a large entity or group of companies independently. Preferably with 4 years of experience in Big Four accounting firms in Singapore.
• Good understanding of the current local tax regime such as 13U, 13O etc.
• Good financial analysis skills.
• Trust knowledge and work experience in Trust Companies will be preferred.
• Experience participating in moderately complex accounting activities across countries/multisite.
• Experience in group accounting or working with companies in a group.
• Ability to communicate, influence and build trust with partners at multiple levels in the organization.
• Work location is in Jurong East.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Scope:

· Responsible for co-ordination of all technical activities on assigned project and assist in ensuring successful completion and execution of the assigned projects.

· Participate in client or contractor site meetings and inspections to ensure site installation is carried in accordance to the technical specification of the project.

· Ensure effective communication and coordination between all disciplines and project participants in the projects, to resolve all site issue hindering the work progress.

· Assist in planning, scheduling and coordination of works and ensure proper deliverables and full compliance to the authority standards.

· Assist in all project management and coordination activities delegated by project manager;

· Assist in all project administration where required

· Report to the Project Manager on any site issues hindering the work progress.

· Report to the Project Manager daily work progress carried out on site.

· Any other duties as assigned by management from time to time.

Requirements

· Degree / Higher NITEC in mechanical engineering or equivalent.

· Related working experience in electronics / semiconductor industry.

· Related working experience or familiar with electrical/mechanical system in semiconductor fab facilities system.

· Good communication skills. Oral and writing in English & Oral in Mandarin in order to communicate with vendors.

· Resulted oriented, independent and self-motivated.

· Able to work under pressure and in fast-paced environment.

· Overseas assignment opportunity.

· Contract period: Permanent.

· Working area: Woodlands and as per assignment

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

• Build and maintain relationships with potential clients.
• Actively seek out new business opportunities through networking, cold calling, and attending industry events.
• Understand and effectively communicate the company services.
• Provide exceptional customer service.
• Manage the sales pipeline and effectively track leads and opportunities.

Portfolio Sales Officer (Telesales) x 8

(1 Year Renewable/Convertible Contracts)

Salary: $2,000 basic salary (based on experience) + HIGH COMMISSION

Working Location: Novena

Working Hours: 9 AM - 6:30 PM, Mon - Fri

Job description

• Making outbound calls to existing customers through leads given to acquire new unsecured loans sales.
• Recommending and persuading customers with regards to unsecured retail banking products.
• Following up on income documents and any other relevant documents required for application submission.

Job Requirements

• Minimum N Level
• Highly Sales Driven to achieve targets
• Sales experience Required
• Former / Current Insurance / Property Agents highly preferred

Interested candidates, please email your updated resume to Keith Wong at: [email protected] to apply or contact via Whatsapp : +65 9616 0829

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Job Description

· Understanding of Mechanical system design in Semiconductor industry is preferred.

· Semiconductor Tool Hook-up/unhook coordination and management.

· Bill of material and RFQ preparation for projects assigned.

· Able to interpret the tool schematic drawing (Tool’s utilities matrix requirements).

· Responsible for ensuring that assigned project meets customer’s specs, strictly follow procedures and schedules.

· Provide technical interface with sub-contractor, to ensure that sub-contractor work force is trained to perform all procedures on assigned projects.

· Liaise with clients on services requirement, schedule, acceptance report, progress claim.

· On site supervision to work closely with contractors to execute tools services hook-up activities, ensure safety regulation is practiced and monitor work quality performance.

· Communicate and coordinate effectively with all relevant internal & external team members including contractors to ensure efficient completion of projects.

· Review work procedures and highlight activities which may cause interruptions on the projects.

· Other duties assigned by supervisor as and when needed.

Requirements

Degree /Higher NITEC in mechanical engineering or equivalent.

· Related working experience in electronics / semiconductor industry.

· Related working experience or familiar with electrical/mechanical system in semiconductor fab facilities system.

• Familiarity in MS Excel, MS office.
• Good communication (both verbal and written) skills.
• Excellent interpersonal skills, Independent, self - motivated, good team player
• Able to work under pressure in fast-paced environment
• Overseas assignment opportunity
• Job Nature : Permanent
• Salary : Commensurate with works experience

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

We need a technology specialist to join our in-house Information Security Services team in a long term position. The successful candidate will design, develop, test, operate and support security technologies to enhance the security strength of our organization.

We are looking for a responsive and highly productive technology professional who is passionate in solving security challenges and embracing new technologies.

• Evaluate, design, build, test, operate and support security solutions for protecting the Bank’s information assets hosted in data centers and public clouds (e.g. AWS, GCP, Azure)
• Design and develop highly resilient and secure systems
• Integrate, manage, and operate hardware security modules
• Integrate with other application/platforms to deliver security services
• Build, integrate, test, and deliver solutions using a CI/CD pipeline
• Support other applications teams in the integration with security services
• Perform production monitoring and support, as well as responding to incidents
• Continuously enhance security systems and automate processes to increase resiliency and productivity

Requirements

• Working experience developing applications or managing infrastructure services for public cloud such as AWS and GCP
• Programming skills in at least Java and one other programming language: Python, JavaScript (NodeJS), GO
• Working experience as a software developer (in full stack development, cryptography, APIs) or systems implementor/integrator (implementing Identity and Access Management software, data protection solutions) and preferably in the information security domain
• Experienced in performing requirements gathering, system analysis and design, application development, application testing (functional, performance), deployment using CI/CD pipeline, and production support
• Bachelor’s degree in Computer Science or equivalent
• Able to travel on a need to basis
• Functional / Technical Competencies
• Possess knowledge of information security principles, secure coding practices, and cryptography
• Possess strong technical knowledge in operation systems, networking, databases, Internet technologies, public cloud, private cloud and containers
• Possess knowledge about designing and developing highly resilient applications
• Working knowledge of Linux and shell scripting
• Working knowledge of using a CI/CD pipeline

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Role Overview: To lead, coach & manage a team of Customer Service Officers (CSOs) and to monitor individual and team performance and ensure KPIs are met to achieve customer satisfaction, operational efficiency and teamwork

• To achieve individual goals, drive team performance targets & Service Levels of the Customer Service Centre
• People management – Demonstrate effectiveness in developing and coaching team members in meeting individual & team service standards, campaign targets. Directly accountable for individual appraisal and development
• Motivate and enable high performing and customer centric individuals
• Managing the flow of information within the team through coherent communication and information sharing within the team structure
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow staff
• Data Confidentiality and Data Breach prevention. Strict compliance in maintaining customer’s information securely especially with the high accessibility to customer’s sensitive information like
• Identity, Address, income status, Account holdings, Account transactions, Contact details. To ensure accuracy and compliant in all areas to prevent any data breach.
• Flexibility in work deployment and projects when business needs arise
• To proactively identify opportunities, broken journeys and process improvements within Customer Centre improving customer journeys. Support and lead operation improvement initiatives
• To handle customer’s escalation and provide effective resolution.

Requirements:

• At least 2 – 3 years of work experience while showcasing leadership qualities, preferably in a Contact Centre environment
• To be at least Dual skilled trained if not Multi Skilled trained in Banking Products and Services.
• Display strong leadership skills
• Good interpersonal skills
• Ability to champion the right culture with success
• Mature with the ability to align to management decision and execute actions effectively and efficiently
• Meticulous and patient individual with friendly disposition.
• Effective problem-solving skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

We need a technology specialist to join our in-house Information Security Services team in a long term position. The successful candidate will design, develop, test, operate and support security technologies to enhance the security strength of our organization.

We are looking for a responsive and highly productive technology professional who is passionate in solving security challenges and embracing new technologies.

• Evaluate, design, build, test, operate and support security solutions for protecting the Bank’s information assets hosted in data centers and public clouds (e.g. AWS, GCP, Azure)
• Design and develop highly resilient and secure systems
• Integrate, manage, and operate hardware security modules
• Integrate with other application/platforms to deliver security services
• Build, integrate, test, and deliver solutions using a CI/CD pipeline
• Support other applications teams in the integration with security services
• Perform production monitoring and support, as well as responding to incidents
• Continuously enhance security systems and automate processes to increase resiliency and productivity

Requirements

• Working experience developing applications or managing infrastructure services for public cloud such as AWS and GCP
• Programming skills in at least Java and one other programming language: Python, JavaScript (NodeJS), GO
• Working experience as a software developer (in full stack development, cryptography, APIs) or systems implementor/integrator (implementing Identity and Access Management software, data protection solutions) and preferably in the information security domain
• Experienced in performing requirements gathering, system analysis and design, application development, application testing (functional, performance), deployment using CI/CD pipeline, and production support
• Bachelor’s degree in Computer Science or equivalent
• Able to travel on a need to basis
• Functional / Technical Competencies
• Possess knowledge of information security principles, secure coding practices, and cryptography
• Possess strong technical knowledge in operation systems, networking, databases, Internet technologies, public cloud, private cloud and containers
• Possess knowledge about designing and developing highly resilient applications
• Working knowledge of Linux and shell scripting
• Working knowledge of using a CI/CD pipeline

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa