Scrum Master

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Scrum Master to lead the implementation of payment engine platform, including successful integration of the platform with ecosystems

Responsibilities:

- Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)

- Remove impediments and protect the team from external distractions

- Coach the team on Agile methodologies and Scrum framework

- Ensure the team understands and follows Scrum values and principles

- Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.

Requirements:

- Proven ability to lead agile teams and manage delivery of complex, integration technology-related projects in a matrix organization

- Familiar working with product and service vendors, and with the onshore-offshore delivery model

- Proven track record to drive senior level discussions

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month renewable contract with 2 months' notice period."

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

HR Functions

• Collects, consolidates and prepares all local, regional and corporate HR reports and other reports for HR planning.
• Work in collaboration with business and regional HR team to identify training needs, recommends, develop and delivers appropriate management trainings.
• Review and improve the compensation policy to the specific situations of each company and market (e.g., Drives incentive schemes and improves existing).
• Monitor business process and secure the optimization of team’s resources and support the improvement of HR processes efficiency.
• Conduct salary surveys and benchmarks competitiveness of compensation and benefits in the region, develop and review salary structure.
• Provides guidance, timeline and coordinates the roll-out of Annual Performance Review exercise.
• Accountable for all HR policies and procedures, ensuring that the policies & procedures are designed, reviewed, monitored and implemented successfully.
• Provide consultation and advice to management on HR issues.
• Responsible to drive the development and implementation of the HR Business Partnering in alignment with organization’s needs.
• Works with managers to monitor and manage employee relations issues.
• Collects employee opinions and acts as bridge of communication between management and employees.
• Support HR team executes company activities such as team building activities, in house bonding projects.

Talent Acquisition

• Develop, implement, maintain strategies and processes to meet current and future business hiring needs, ensuring a positive experience for both internal and external candidates and stakeholders.
• Deliver key talent acquisition programs and initiatives in the region.
• Identify areas of opportunity and continuous improvement with a focus on experience and efficiency.
• Ensuring recruitment adheres to employment laws and regulations.
• Recruit talent and succession external pipelines for business-critical positions.
• Align with corporate talent acquisition on global frameworks, processes and tools.
• Coach hiring managers on the recruiting process, interview techniques, and selection criteria. Ensure managers have the tools needed to select the most qualified candidate.
• Be a subject matter expert for Talent Acquisition team in terms of sourcing channels, special job media campaigns, advanced search capabilities, pipelines.
• Work collaboratively across HR teams to achieve high synergy in talent attraction and cultivation efforts.
• Enable process enhancements to create positive experience for candidates.
• Oversee team responsible for delivery against company’s staffing goals, from identification of talent, to attracting candidates, assessment, and onboarding.

Requirements

• 10+ years of relevant experience, with at least 5 years HR experience in management level, preferably in internet / ecommerce industry
• Hands-on experience on HR operations and management in Southeast Asia countries.
• Excellent written and verbal communication skills in both English and Mandarin to liaise with Chinese associate
• Working and practical knowledge of multiple human resource disciplines including talent acquisition, compensation practices, organizational design, performance management, employment laws, employee relations and diversity etc.
• Being highly familiar with the end-to-end recruitment process and have a good understanding of market insights and recruitment trends.
• Strong organizational skills and the ability to use independent judgment in prioritizing tasks, demonstrates the ability to solve difficult problems with effective solutions

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Requirements

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing local HR and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the HR and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

Job Title: Senior Product Manager

Company:

Join our dynamic team at a global internet company renowned for innovation, rapid development, and a fast-paced work environment. As we serve millions of users worldwide, we seek a Product Manager with a global mindset, adaptability, and a proactive approach to drive high-impact results.

Job:

The App Product Manager will oversee the development, launch, and lifecycle management of mobile and web applications for a global audience. This role demands strategic planning, close collaboration with cross-functional teams, and the ability to make swift, data-driven decisions. A strong command of English is required, and proficiency in Chinese is preferred to better collaborate with our international teams and serve our diverse user base.

Responsibilities

• Product Strategy and Vision: Define and communicate the product vision, strategy, and roadmap aligned with business goals in a competitive global landscape.
  Conduct thorough market research and competitive analysis to shape the app’s strategic direction.
  Identify and prioritize user needs and pain points to guide feature development, enhancing user satisfaction and retention.
  
• Product Development and Management: Work closely with design, engineering, and other key teams to develop features aligned with the app’s vision.
  Prioritize features based on user needs, market trends, and technical feasibility, adapting quickly as new data emerges.
  Oversee the product lifecycle from ideation through launch, growth, and ongoing updates in a fast-paced environment.
  
• User Experience and Interface: Partner with UX/UI designers to create a seamless user experience tailored to a global audience.
  Use feedback and user research to continuously refine and improve app usability and functionality.
  Ensure all app features align with the intended user journey and global design standards.
  
• Data Analysis and Optimization: Track and analyze app metrics like retention, engagement, and conversion rates for a diverse user base.
  Leverage data insights to drive continuous improvement, ensuring the app’s competitive edge.
  Conduct A/B testing and other experiments to validate hypotheses and enhance user experience.
  
• Cross-functional Coordination: Act as the primary liaison between engineering, marketing, sales, and customer support teams worldwide.
  Coordinate product launches with speed and precision, ensuring alignment across all teams.
  Lead regular meetings to keep stakeholders updated on product status, timelines, and any challenges.
  
• Project Management and Execution: Set and manage product timelines, facilitating the timely delivery of updates and releases.
  Optimize project management processes to enhance efficiency and quality across global teams.
  Proactively address potential roadblocks to maintain momentum in a fast-paced work setting.
  

Qualifications

• Education: Bachelor’s degree in business, marketing, computer science, or a related field; MBA or relevant advanced degree is a plus.
• Experience: 5+ years in product management, ideally in mobile/web applications, with a demonstrated ability to thrive in a fast-paced, global work environment.
• Skills:Strong understanding of the app development lifecycle and familiarity with Agile methodologies.
  Excellent analytical skills with the ability to make data-driven decisions swiftly.
  Proficiency in product management tools (e.g., JIRA, Asana, or Trello) and analytics tools (e.g., Google Analytics, Mixpanel).
  Exceptional communication and leadership skills; fluency in English is required, and Chinese proficiency is preferred.
  Experience in user research and A/B testing is advantageous.
  

Preferred Skills

• Familiarity with the global mobile app industry, including trends and best practices.
• Knowledge of design thinking, UX/UI principles, and experience working with global design teams.
• Experience with app monetization models, such as in-app purchases, subscriptions, or ad-supported structures.

Responsibilities:

• Strategic planning for IT security investments and technology adoption to maximize effectiveness of IT security controls against rapidly evolving threats
• Develop and maintain common standards, methodologies and best practices for security management to ensure IT systems are designed with due considerations for security
• Provide consultancy and advice on IT security architecture and design considerations to IT project teams
• Lead in the design and implementation of IT security platforms and their associated software which may include access control solutions, identity and access management platforms, data protection technologies, anti-malware, vulnerability management, security monitoring and compliance tools
• Perform security review of IT system
• Ensure security best practices and compliance standards are implemented on IT system
• Liaise with internal and external stakeholders on cyber security issues to keep everyone abreast of expectations, project/issue status and completion
• Track and analyse IT security metrics for optimal effectiveness and benchmarking

Requirements:

• Background in Engineering or Computer Science
• 8 or more years of working experience in IT Security
• Strong experience in DLP and IAM
• Relevant certifications in networking or cyber security, e.g. CISSP, CISM, CISA, CRSIS preferred
• Experience with DevSecOps methodologies and processes preferred
• Experience in security architecture of cloud native applications preferred
• Experience in providing security advisory and consultancy on application and services, including the design, development, implementation and/or management of the system
• Understanding of CI/CD tools
• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organizations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernize their organisation / technology, and position themselves for the future. We support
this through a range of services focused on growth, productivity, ways of working, and digital transformation.

As part of a PwC’s global reach and breadth of capabilities, we work closely with our internal network of experts and innovation centers while partnering with external technology and industry leaders to drive
lasting change for clients.

About the Role

As a FS Technology Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the FS S&O practice as part of the broader team. From a delivery perspective, you will lead client interactions and delivery of work alongside leaders and junior teammates for general IT strategy and digital/technology transformation projects in the FS industry. You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work. Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective.

As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential.
From a practice development perspective, you will help to build and sharpen our offerings to clients. You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings. Using your business acumen and your experience in Financial Services,
you will have your client’s futures in mind by pre-empting their problems and showing them how we can
help.

About you

You are likely to be a Financial Services Technology professional with the following key attributes:

• 5-8 years experience in a management or technology consultancy and/or industry
• Experience in aligning business and technology strategies, designing innovative technology solutions to solve complex business problems, preferably in FS industry
• Good understanding of emerging digital and technology topics and trends with broad digital/technology skills and knowledge to lead work within one of the following architecture domains of enterprise, applications, data, or infrastructure including cloud
• Understanding of architecture design principles and experience in architecting modern financial services digital solutions
• Strong analytical skills, problem solving ability and conceptual thinking, comfortable in a hypothesis-based environment and ability to frame strategic challenges from a technologist perspective
• Strong personal presence, combined with compelling and professional presentation and communication skills
• Minimum of a bachelor’s degree preferably in an IT/Computer Science, Engineering or related discipline
• Agile, Scrum, AWS / Azure Solutions Architect, DevOps or equivalent certifications will be advantageous
• Flexibility to travel within SEA region

**Responsibilities:**

- Assist the sales team in achieving sales targets and goals.

- Negotiate contracts and close agreements to maximize profits.

- Handle customer inquiries and provide information about products/services.

- Assist in preparing sales reports and presentations.

**Qualifications and Skills:**

- no experience needed

- Fresh graduates and diploma holders are welcome

- Fluent in Chinese in order to liase with internal and external stakeholders

**Other Benefits:**

- Competitive basic salary.

- Flexible working arrangements to support your professional growth.

- Convenient location near Raffles Place MRT.

- Earn attractive sales commissions.

- Comprehensive medical benefits to maintain your well-being.

- 13th month bonus

Key responsibilities:

1. Work closely with business stakeholders to gather requirements and translate them into effective technical solutions.
2. Guide and mentor a team of Java developers, fostering their professional growth and ensuring high-quality deliverables.
3. Oversee the design, implementation, and management of enterprise applications using Java/J2EE.
4. Supervise the development and maintenance of Java-based services and applications.
5. Manage and prioritize backlog items while coordinating efforts between onsite and offshore teams.
6. Lead discussions on software architecture, design, and development strategies.
7. Implement and maintain coding standards, best practices, and architectural guidelines.
8. Oversee performance monitoring, optimization, and troubleshooting of Java applications.
9. Stay informed about the latest trends in the Java ecosystem and propose enhancements to existing systems
10. Safeguard application security and ensure compliance with industry standards and regulations.
11. Offer technical guidance and support for production issues, ensuring timely resolution.

Requirements:

1. Proficient in build tools like Maven and Gradle, as well as version control systems such as Git.
2. Proficient in front-end technologies such as JavaScript, Angular, or React.
3. Extensive knowledge of Java, J2EE, Spring, and Spring Boot, focusing on enterprise application development.
4. Experience in developing RESTful and SOAP web services.
5. Advanced proficiency with Object-Relational Mapping (ORM) frameworks such as Hibernate and JPA.
6. In-depth knowledge of application servers, including Tomcat, JBoss, and WebSphere.
7. Solid comprehension of microservices architecture and its practical application.
8. Strong understanding of database technologies, including both SQL and NoSQL.
9. Familiarity with cloud services, preferably AWS or Azure.
10. Understanding of containerization and orchestration tools like Docker and Kubernetes.
11. Experience with Continuous Integration and Continuous Deployment (CI/CD) practices and tools.
12. Strong grasp of software architecture patterns and design principles.
13. Knowledge of DevOps practices and methodologies.

Responsibilities:

• Responsible for the research and implementation of related algorithms in the fields of task-based dialogue, open domain QA , and customer service Chatbot.
• Drive core technology development for LLM (especially for RAG and chatbot) continuously optimizing comprehension, reasoning, and generation capabilities.
• Collaborate with cross-functional teams, to integrate advanced LLM solutions into existing systems, ensuring seamless operation and maximum impact.
• Work closely with prompt engineers to refine and optimize prompt design, enabling more accurate and contextually relevant outputs from LLMs.
• Conduct cutting-edge research to stay ahead of the latest developments in LLM and AGI technologies, applying these advancements to solve complex business challenges.
• Develop scalable and robust LLM/RAG frameworks that can be adapted to chatbot, driving innovation and maintaining a competitive edge in the market.

Requirements:

• Programming skills, data structure and algorithm skills, proficient in C/C++ or Python programming language.
• Hands-on experience in the field of machine learning, especially in large language models (LLMs) and generative artificial intelligence.
• Excellent problem analysis and solving skills, and passionate about solving challenging problems.
• Stay ahead of the latest developments in LLM and AGI technologies.
• Passionate about technology, good communication skills and teamwork spirit.

The HR BPO Executive is responsible for supporting the delivery of outsourced HR services to clients, ensuring that HR processes like payroll, recruitment, benefits administration, and compliance are efficiently managed. This role requires strong attention to detail and a deep understanding of HR practices in Singapore, ensuring that services meet statutory requirements and client expectations. The HR BPO Executive will work closely with BPO team and clients to maintain high levels of service delivery.

Responsibilities:

Payroll Management

- Process monthly payroll for clients, ensuring accurate and timely salary disbursements, CPF contributions, income tax filings (IR8A/IR21), and other statutory submissions.

- Ensure payroll records are compliant with the Ministry of Manpower (MOM) and other local regulatory bodies.

- Handle payroll queries from clients and employees, providing accurate and timely responses.

Recruitment Support

- Assist in managing outsourced recruitment processes, including job postings, candidate sourcing, interview scheduling and interviewing, as well as coordination.

- Ensure all recruitment processes are aligned with local employment regulations, including proper documentation for new hires.

Employee Benefits Administration

- Manage employee benefits processing, such as leave applications, medical claims, and insurance enrolment, ensuring all transactions adhere to client policies.

- Handle employee benefit queries from clients and employees.

HR Compliance & Data Management

- Ensure client compliance with local labour laws, including MOM regulations, Fair Consideration Framework (FCF), and Employment Act.

- Maintain accurate and updated employee records in compliance with the Personal Data Protection Act (PDPA).

- Support clients in the preparation of statutory reports and audits.

Client Support & Service Delivery

- Serve as the first point of contact for client queries related to HR processes, providing prompt and professional assistance.

- Work closely with the Management Team to ensure service delivery aligns with client expectations and service level agreements (SLAs).

- Assist with onboarding new clients, ensuring a smooth transition into outsourced HR services.

Process Improvement & Technology Utilization

- Identify opportunities to streamline HR processes and improve efficiency using HR software systems.

- Support the implementation of new HR tools and systems for clients, providing training and ongoing support.

Requirements:

- Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.

- At least 2-3 years of experience in HR operations, payroll, or HR outsourcing, with a focus on Singapore labor laws and regulations.

- Experience in managing payroll via HR systems is highly desirable.

- CEI certified preferred

Skills and Attributes:

- Strong attention to detail, with the ability to manage multiple tasks in a fast-paced environment.

- Discretion in handling sensitive information.

- Proficient in English and Chinese to liaise with Chinese associates.

- Customer-focused with strong problem-solving skills.

- Ability to work independently and as part of a team, with a high degree of accountability.

- Proactive, with the ability to manage time and prioritize effectively.

· Assist Chairman in manage daily operations of the Board of Directors, including organize meetings, convey information, etc.

· Track best practices in corporate governance within the industry and provide optimization suggestions to Chairman.

· Participate in discussions and implementation of the company's development strategy and major decisions, offer decision-making support to Chairman.

· Closely monitor regulations related to corporate governance, ensure company's governance mechanisms comply with regulatory requirements.

· Assist Chairman in handle governance matters related to the company's daily operations.

· Responsible in building of assistant office team.

· Maintain good communication with management and the Board of Directors, promote the effective implementation of corporate governance tasks.

Requirements:

· Over 5 years of experience in management or board secretary roles within the internet industry, IT, or SaaS software companies.

· Familiar with regulations related to corporate governance for publicly listed companies, with a deep understanding of governance mechanisms and best practices.

· Excellent communication and coordination skills, adept at handling complex corporate governance issues.

· Strong independent thinking and analytical abilities, capable of providing strategic advice to the company.

· Highly responsible, with strong professional ethics and a spirit of teamwork.

Our Singapore Technology Law team are looking to recruit a Senior Associate with a background in technology and telecommunications law.

Working closely with Daryl Cox you will be responsible for complex and challenging legal work which often sets the pace in the market. In this role you will perform primarily advisory, commercial and transactional work with a focus on digital infrastructure, emerging technologies, dataand telecommunications.

This is a regional role with opportunities to work on matters, and to build internal and external relationships, across Southeast Asia and beyond.

Applicant criteria for the position:

• Excellent analytical, communication, drafting and research skills - to deliver prompt and commercially astute advice
• Strong commitment to business development, client service and relationship management - you will play a key role in actively developing relationships with our clients
• Team focus - to facilitate effective teamwork by developing strong internal relationships
• Enthusiasm to be involved in our growth across Southeast Asia and beyond

As a senior lawyer within the team you will be expected to build and maintain your networks and be actively involved in industry related issues and thought leadership. You will have proven experience in managing teams and resourcing matters efficiently.

About us:

A firm born in Asia, underpinned by world class capability. With over 3000 lawyers in 29 global locations, we help our clients manage their risk and enable their growth. Our full-service offering combines un-matched top tier local capability complemented with an international platform.

Strategic HR Partnership

• Collaborate with technology leaders to understand business goals and challenges.
• Develop and implement HR strategies aligned with business objectives.
• Act as a trusted advisor on HR matters, providing insights and solutions.
• Timely, fair, well communicated and accurate roll - out of performance management, calibrations, reward planning, benchmarking, promotion, recognition, work-force planning and other processes covering tech function
• Accurate and timely employee life-cycle management throughout the year including timely and accurate documentation.
• Overall accountability for measuring and enhancing engagement and wellbeing, attrition etc from an HR perspective
• Develop and implement Group HR initiatives for tech function

Talent Management

• Manage performance review processes and support managers in developing high-performing teams.
• Work closely with the talent acquisition team to attract top technology talent and to drive diversity
• Work closely with the tech learning team to develop development programs including training and career progression for the tech function
• Retention of key talent through growth and development initiatives (facilitating and managing secondments, projects, transfers etc) and developing a view of talent in the function across the group

Employee Relations

• Address employee concerns and grievances in a timely and effective manner.
• Independent management of all Employee Relations issues in relevant functions in line with legal frameworks and company polices

Organizational Development/Tech Function Transformation

• Support organizational change initiatives and cultural transformation.
• Facilitate workforce planning and succession planning.
• Support the transformation of the technology function in the building/set up of Global Tech Product Teams by working closely with Group Tech, Business units CITOs, and CHROs to gain support and resources for transformation initiatives
• Work closely with the tech team on the design/construct of cross functional teams aligning to Group business functions
• Work closely with cross-functional team i.e. legal/risk to ensure that the operating model of Global Tech Product Team complies with local regulations
• Manage the implementation of the operating model of the Global Tech Product team for the people workstream
• Review and work closely with the business unit HR teams on the employee life cycle processes and identify the changes in processes or R&Rs based on the operating model of the Global Tech Product team
• Address the HR challenges of managing product development in a global context and provide solutions to address the challenges
• Facilitate the adoption of processes and ways of working to support the transformation Partner with leadership to design and implement change management strategies relating to the people workstream for the setup of the Global Tech Product Team

Compensation and Benefits

• Collaborate with compensation and benefits teams to ensure competitive and fair practices.
• Provide guidance on salary benchmarking, promotions, and job evaluations.
• Responsible for the year end salary review cycle; To work closely with the managers on the calibration, promotions in line with the reward guidelines and budget

HR Analytics and Reporting

• Utilize HR metrics and analytics to drive data-driven decision-making.
• Prepare and present HR reports to leadership on key HR indicators and trends.
• Monitor and analyze workforce trends to anticipate and address potential issues.

Job Description

1. Understand the product roadmap and ensure that testing is conducted as per the QA process.

2. Work closely with the test lead to devise test strategies for the applications/projects assigned. Ensure that the test strategy is implemented as per plan.

3. Adhere to the QA process, frameworks, principles, and guidelines always

4. Have good knowledge and hands on experience of agile testing methodology

5. Ensure that to Sprint/Project timelines are met and any deviations are resolved with the scrum master or reported to the test lead for resolution.

6. Ensure that all deliverables including but not limited to feature files/test cases, test results, automated test scripts, automated regression test results etc., are submitted timely and reviewed by the test lead.

7. Ensure that all domain, application, functional and technical issues are duly to the test lead for necessary advice, resolution, and support.

8. Regularly attend all scrum ceremonies - daily stand up, sprint planning, retrospectives for assigned application/project.

9. Ensure that realistic estimates are provided during Sprint Planning.

10. Ensure that all test artifacts are uploaded to Zephyr/Test Management Tool and Teams in adherence to the QA guidelines.

11. Share EOD status and sign off requests in the standard formats for test lead approval.

12. Ensure that all QA KPIs are met, and regular evaluation is conducted with the test lead to ensure that the squad is on track.

13. Constantly ideate and come up with innovative solutions to improve the effectiveness & efficiency of QA capabilities

14. Work closely with the test lead to implement new solutions and recommend improvements to the existing processes and frameworks based on regular feedback gathered from the team and from own experience.

Skills Required

1. Education – Bachelors or higher degree preferably in Computer Science or IT

2. 6-8 years of experience in automated functional testing of various types of applications having components ranging from UI, API, DB etc.

3. Minimum 5 years of hands-on testing & automation experience on dashboards, reporting, workflow, or related applications both from frontend and backend covering functional, E2E, exploratory, performance & stress tests.

4. Highly proficient in test automation development using Java, Selenium WebDriver, Cucumber, REST-Assured, JMeter (or similar load testing tools)

5. Hands-on experience building CI automation pipelines using Jenkins

6. Excellent time and priority management skills

• Excellent written & verbal communication, and analytical skills
• Possess an intrinsic sense of self-motivation, accountability, attention to detail, resourcefulness, self-improvement, and strong analytical/troubleshooting skills
• Preference for working in a fast-paced, dynamic environment where priorities can often change
• Good to have experience on performance testing of applications with high data volume

Job Description Summary:

As a Cyber Defense Engineer at PayPal's Cybersecurity Defense Center, you'll play a vital role in fortifying our security measures. You'll monitor and respond to security events, collaborating with cross-functional teams to provide valuable insights and guidance. Proactively hunting for threats, you'll identify vulnerabilities and mitigate risks. Your expertise will contribute to robust incident response capabilities and resilient architectures. Staying informed about emerging threats, you'll drive innovation in cyber defense techniques. By safeguarding our digital assets and users' data, you'll help maintain trust and enable secure online transactions.

Join our dynamic and highly skilled team at the PayPal Cybersecurity Defense Center. By We are seeking individuals who are passionate about cybersecurity and are eager to make a difference in protecting our systems and data. As a member of our team, you will have the opportunity to continuously enhance your skills through ongoing training and professional development. With access to cutting-edge technologies and resources, you will stay at the forefront of the ever-evolving cyber threat landscape. Your contributions will directly impact our ability to safeguard our infrastructure and ensure the privacy of our customers' information. Join us in our mission to create a secure digital environment and be part of a team that is committed to excellence in cyber defense. Together, we will defend against emerging threats and build a resilient security foundation.

Job Description:

Your way to impact

• Take ownership of enhancing our security posture and protecting our infrastructure, systems, and data from cyber threats.
• Provide guidance and recommendations to cross-functional teams, assisting them in implementing effective security measures.
• Collaborate closely with teams across the PayPal, ensuring seamless security experiences and operational efficiency.
• Drive continuous improvement in security operations by identifying opportunities for process optimization, automation, and integration of security technologies.
• Assume centralized ownership of key cybersecurity applications/tools, setting the vision and driving towards a best-in-class future state.
• Engage in incident response readiness exercises, conducting simulations and tabletop exercises to strengthen the PayPal's ability to respond swiftly and effectively to security incidents.
• Foster a culture of proactive security through knowledge sharing, training sessions, and promoting security awareness across the PayPal.

Your day to day

• Monitor security alerts and events from various sources and respond promptly to security incidents, following the established incident management plan.
• Collaborate with the security teams to conduct in-depth analysis of security events and incidents, utilizing advanced threat intelligence and security tools.
• Document and track security incidents, maintaining accurate incident records and providing regular updates to stakeholders.
• Build and nurture influential partnerships with key stakeholders, acting as a conduit between cybersecurity and cross-functional teams.
• Participate in tabletop exercises and simulations to enhance the PayPal's incident response preparedness and identify areas for improvement.
• Proactively review and refine the incident management plan based on emerging threats and evolving cybersecurity landscape.
• Stay updated on industry trends, best practices, and our business strategy to enable the achievement of cybersecurity objectives.

What you need to bring

• Demonstrate proven experience in security incident handling and security operations.
• Possess an in-depth understanding of network protocols, systems, and infrastructure security principles.
• Exhibit proficiency in analyzing business and employee needs, recommending, and designing end-to-end security solutions.
• Display strong incident management skills, effectively managing multiple incidents and driving results.
• Stay abreast of emerging threats, vulnerabilities, and attack techniques through continuous monitoring of threat intelligence sources and participation in security communities and forums.
• Participate in cross-functional security projects and initiatives, providing security expertise and guidance to ensure the secure implementation of new technologies and systems.
• Possess excellent communication skills to collaborate with cross-functional teams and convey complex security concepts effectively.

Position: IT (Infomation Technology) Assistant Manager

Working Location: North-east region

Working Hours: 8am - 6pm

Working Days: 5days

Salary Range: $6500 - $7500

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Support and responsible for IT Project from conceptualise to Delivery stage.
• Manage 3rd party vendors to ensure service and support are delivered in accordance with the service level agreement.
• To assist with procurement and maintain up to date inventory tracking.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Support the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• To ensure all transactions pertaining to System are properly completed within the cut-off date before performing month-end process.
• Support and assist in change requests and application enhancement to the ERP system.
• Handle ad-hoc IT projects whenever required.

JOB REQUIREMENT:

• Minimum Degree/Diploma in Computer Science or related field.
• Minimum 5 years of working experience in technical support in ERP system, as well as the
• Experience with Servers Backup and maintenance.
• Oversee IT services and operations, network infrastructure and telecommunication service, as well as handle the full spectrum of ERP system.

SKILLS, KNOWLEDGE AND EXPERTISE

• Expert knowledge of Microsoft D365 modules is a MUST.
• Working Knowledge and experience with Windows Servers, Microsoft Office (including Outlook),
• Active Directory, UNIX, Router, and Network Switches.
• Knowledge and experience with Microsoft Exchange, Microsoft SQL Server 2008/2014, includin writing script, stored procedure and setup SQL and Navision System and Firewall is required.
• Working knowledge of web technology and programming knowledge in Java & VBA.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

About the Role:

As a Data Manager, you will spearhead the data group dedicated to supporting the commercial teams for our Travel business. Your expertise will drive strategic insights, enhance data-driven decision-making, and optimize commercial performance. This role requires a blend of technical prowess, leadership, and a deep understanding of supply commercial optimization.

Responsibilities:

• Led a team of data analysts and engineers, ensuring they have the data repository, tools, resources, and training to deliver high-quality data analysis and reporting.
• Partner with commercial stakeholders (market managers, ) to understand their business needs and translate them into actionable data requests.
• Develop and implement a data strategy for the commercial team that is aligned with the overall company objectives.
• Design, build, and maintain data pipelines and dashboards to track key performance indicators (KPIs) and measure the effectiveness of commercial campaigns and treatments
• Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement in hotel and flight acquisition, conversion, and revenue.
• Communicate complex data insights in a clear, concise, and actionable way to both technical and non-technical audiences
• Stay up-to-date on the latest data science trends and technologies and implement them to improve data analysis capabilities.
• Foster a collaborative and data-driven culture within the commercial team.

Requirements (Education, Technical Skills, Relevant Experiences)

• Minimum 7+ years of experience in a data leadership role, preferably within the travel or supply chain industry.
• Proven experience in managing and mentoring data analysts.
• Strong understanding of data analysis methodologies, including SQL, statistics, and machine learning (a plus).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Experience working with data pipelines and cloud platforms (e.g., GCP) (a plus).
• Excellent communication and presentation skills, with the ability to translate complex data insights into clear and actionable recommendations for non-technical audiences.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Strategic thinking and problem-solving skills.
• A passion for the travel industry and a deep understanding of online travel agent (OTA) business models (a plus).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Coinhako is a market-leading platform for access to digital assets like Bitcoin from Singapore.

Founded in 2014, Coinhako has established a reputation as being one of the most secure and trusted digital asset wallet service providers and trading platforms in the APAC market. Our team is deeply passionate about building the crypto economy in the APAC region. Through the launch of our innovative suite of products and services, Coinhako aims to empower individuals and businesses by allowing them to take ownership and control of how they build and manage their assets in the new digital finance world.

We are looking for motivated individuals who are passionate about the crypto space to join our team as an User Operations Specialist

What you'll be doing:

• Respond to user’s queries and resolve issues accurately and promptly through both online and offline support
• Provide appropriate and relevant responses to local regulators and/or authorities
• Collaborate with internal support team to ensure customer issue resolution
• Regularly review, update, and improve standard operating procedures (SOPs) to reflect current best practices and internal processes. Ensure that document control version remain updated
• Work with team leads to ensure the implementation of the SOP corresponds to what is happening on the ground by performing sample checks
• Understudy team leads to perform quality assurance review
• Complaint Escalation - Facilitate the escalation of user complaints by investigating root causes and working with relevant teams to provide solutions
• Assist in producing monthly reports
• Keep a register of all reviews and audit conducted
• Perform ad hoc tasks as required to support smooth internal operations and ensure an efficient workflow

What we're looking for:

• Diploma/Bachelors in Business Management or equivalent
• Preferably 1 year of experience in customer operations related role
• Meticulous, pay strong attention to details
• Strong communication skills
• Strong sense of responsibility and able to work well in teams
• Able to communicate fluently in English, and have strong interpersonal skills
• Understanding and/or experience working in a Cryptocurrency/Blockchain/Fintech/Finance Trading domain preferred

What’s in it for you:

• Friendly and fun start-up work culture
• Convenient work location located in the heart of CBD area
• Generous annual leaves on top of national holidays
• Medical coverage including GP, Specialist, TCM, and more
• Self-care benefits and exciting fitness workshops/webinars
• Vibrant office with a well-stocked pantry
• Animal-friendly environment, with a fluff ball in the office

Find out more about Coinhako @ https://www.coinhako.com/ and don't forget to visit our Careers Page @ https://www.coinhako.com/join-us!

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We are seeking a highly experienced and visionary Head of Quality Engineering to lead and elevate our quality assurance practices. You will be responsible for overseeing a team of 60+ QA Engineers and SDETs, driving a culture of quality, and ensuring the delivery of exceptional digital products and services. As a key member of the engineering leadership team, you will collaborate with cross-functional partners to establish and maintain robust quality standards throughout the software development lifecycle.

Roles and responsibilities:

• Leadership & Strategy:
• Provide strategic direction and vision for the Quality Engineering organization.
• Build and develop a high-performing team of QA Engineers and SDETs through mentorship, coaching, and performance management.
• Foster a culture of quality, collaboration, and continuous improvement within the team and across the organization.
• Define and implement quality metrics, KPIs, and reporting mechanisms to track and communicate quality performance.
• Quality Assurance & Testing:
• Develop and implement comprehensive quality assurance strategies, processes, and methodologies that align with industry best practices and regulatory requirements.
• Oversee the design, development, and execution of test plans, test cases, and test automation frameworks.
• Drive the adoption of test automation tools and techniques to improve efficiency and effectiveness.
• Ensure the timely and accurate identification, tracking, and resolution of defects and quality issues.
• Collaboration & Partnerships:
• Partner closely with engineering, product management, and other stakeholders to ensure quality is integrated into every stage of the software development lifecycle.
• Collaborate with DevOps teams to implement continuous integration and continuous delivery (CI/CD) pipelines that include robust quality gates.
• Represent Quality Engineering in cross-functional initiatives and provide expertise on quality-related matters.
• Innovation & Technology:
• Stay abreast of emerging trends and technologies in quality engineering and test automation.
• Evaluate and implement new tools and techniques to enhance the quality engineering capabilities of the organization.

Requirements (Education, Technical Skills, Relevant Experiences)

• Experience: 10+ years of experience in quality engineering, with at least 5 years in a leadership role managing large QA or SDET teams.
• Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Technical Skills:
• Deep understanding of software development lifecycle (SDLC) methodologies, including Agile and DevOps.
• Expertise in test automation frameworks, tools, and practices (e.g., Appium, Selenium, Maestro, TestNG, Testrail).
• Strong knowledge of programming languages (e.g., Java, Python, JavaScript) and scripting.
• Experience with performance testing, security testing, and other specialized testing areas.
• Familiarity with cloud-based infrastructure and technologies.
• Leadership Skills:
• Proven ability to build and lead high-performing teams.
• Excellent communication, interpersonal, and collaboration skills.
• Strong strategic thinking and problem-solving abilities.
• Passion for quality and continuous improvement.

Nice to Have:

• Experience in the digital native business space.
• Familiarity with AI-based technologies.
• Certifications in quality engineering or related disciplines (e.g., ISTQB, CSQE).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Working Location: Central, Promenade Station
• Working Hours: Hybrid Working Arrangements (2 days in office, 3 days WFH)
• Remuneration Package: Basic + Quarter Bonus

We have a great opportunity for a talented and self-motivated DevOps Engineer to join our team. You will work together in a team and develop test cases through automation and ensuring it covers all ends.

Your new role

• Provide support for various areas of the DevOps tool chain, such as (but not limited to) cloud service management, CI/CD tools, pipelines, application and infrastructure deployment, monitoring and maintenance
• Oversee systems and infrastructure to ensure the highest level of system availability
• Collaborate with other teams and vendors to implement DevOps solutions or tools for system configuration, automation, and service monitoring processes
• Handle day-to-day operations/development and on-call support as needed
• Responsible for daily AWS online platform development, ensuring stable system operation, monitoring applications & logs, upgrading components, responding to security incidents, controlling costs, and managing resources, etc.
• Responsible for handling, troubleshooting, tracking, and reporting various issues, emergencies, and daily operations on the AWS online platform
• Strong self learning ability, motivation to work on new Technologies.
• Any other duties assigned

What you'll need to succeed

• More than 5 years of working experience working as a DevOps Engineer or similar software engineering role
• Someone who has leading experience of junior Devops
• Good knowledge of DevOps methodology and best practices
• Hands-on experience with tools like Jira, AWS, Alibaba Cloud
• Experience in management of individuals preferred
• Professional work experience in team building and project organization
• Handling of DDOS attacks will be an added advantage

5 days work

830am - 6pm

$3500 - $5000

Redhill

Job Description

• Prepare system for walkthrough
• Conduct requirement gathering
• Prepare SRS & walkthrough with customer
• Design solution to fulfill customer requirement
• Prepare customization list and detailed design for development team
• Monitor development progress
• Perform testing on system prepared
• Prepare training slides
• Conduct training
• Prepare User Guide
• Prepare UAT test script
• Conduct UAT & maintain UAT issue list
• Prepare master data template
• Upload master data to system
• On-site support & maintain go live issue list

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills / background in network / system is added advantage
• At least 3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT / Computer - Software or equivalent.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future.

We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

Deloitte Government & Public Services is committed to improving public outcomes through a focus on people. At Deloitte we think about the complex issues facing the public sector and develop relevant, timely, and sustainable solutions for our clients.

This role sits within the Technology, Strategy & Transformation team of Deloitte Southeast Asia, which aims to design, implement and deliver strategies to increase the efficiency and value delivered by the enterprise IT function.

You’ll work alongside our public sector clients to help them transform their IT organisation, with reference to the following areas:

· IT Strategy Development: Assist clients develop a technology strategy and roadmap that aligns with and supports their key business priorities. Ensure that IT is able to act as a key enabler for business value.

· IT Sourcing: Allow clients to develop a sourcing strategy and delivery model to support the business needs at optimal cost. Assess different vendor capabilities and commercial propositions and develop recommendations for future state. Support clients through the sourcing and selection process, and transition to the new deliver model.

· IT Operating Models: Support a senior IT leadership team or business sponsor to develop an IT Operating Model, outlining the strategic aims of the organization, and then defining the various components of the IT function, including roles, processes, controls and potentially tools.

· IT Assessments: Undertake IT maturity assessments, potentially across all elements of the IT function. Such an assignment would examine how business alignment, strategy, architecture, development and operations are currently being run, and seek to understand issues with capability, process and governance. The assignment would conclude with a set of recommendations and next steps.

· IT Architecture: Identifying and setting out the architectural components that provide a framework to facilitate the provision of technology and business solutions.

· IT Transformation: Shaping a major IT Transformation program for a client and running the Program Management Office of a major change program to deliver business and technology initiatives.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:

· Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.

· Make effective use of resources to optimise value.

· Demonstrate the success and efficiency of Deloitte through leveraging its network and people.

· Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.

· Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.

· Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.

· Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.

· Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.

Enough about us, let's talk about you

If you are someone with:

· Tertiary qualification in a technology, life sciences or medical disciple with a well ranked institution and/or currently enrolled in a MBA program.

· Minimum 12 years of professional experience in business and technology transformation with leading management consulting firms.

· Strong experience directly interfacing with senior business and IT stakeholders for public sector clients.

· Experience leading the business model design and implementation, with exposure to one or more of the following areas:

o IT Strategy, Architecture and Operating Model Design

o Cloud strategy and transformation

o Business case development

o Delivery of large technology transformation programs.

· Experience with budgetary responsibilities related to projects or resources.

· Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.

· Ability to build consensus and foster change in ambiguous settings.

· Commitment to professional excellence, as well as personal and professional growth.

· Drive, tenacity, client focused and results oriented.

· An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.

· Willingness to work outside of office base.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

The Role

The Technology Governance & Control Team is a key IT team responsible for providing oversight and governance of IT system development, service management, operations, and support functions at SMBC in Singapore.

Job Responsibilities

• Lead an IT Quality Assurance Team of more than 5 members to enhance the overall IT Technology Quality Assurance (QA) and Control framework.
• Develop, implement, and maintain the relevant IT Technology QA and Control framework, including policies, processes, and tools, for Singapore Branch and across APAC Branches.
• Conduct regular IT Technology QA & Control compliance checks on in-scope Technology Controls, such as project management, IT security, and operations, to evaluate the adequacy and effectiveness of internal controls.
• Prepare and review IT Technology QA & Control compliance assessment reports and establish remediation and improvement plans.
• Maintain IT Technology QA & Control compliance checklists, ensuring they are in line with regulatory requirements and internal IT procedure manuals.
• Ensure compliance with the bank's IT governance policies and procedures and collaborate with IT system owners to perform system risk assessments.
• Standardize processes and procedures with APAC branches, reviewing IT-related documents such as procedure manuals and guidelines.
• Provide leadership and guidance to technology teams, ensuring adherence to IT Technology policies and procedures.
• Implement IT Technology Governance and Controls on digitalized platforms for improved productivity and efficiency.
• Provide IT audit support to relevant business units and IT audits.

Job Requirements

• Bachelor’s degree in IT or equivalent with minimum 10 years of working experience in IT governance and control, preferably in the Financial Services sector.
• Strong leadership and people management skills, with experience in managing teams responsible for IT Quality Management.
• Subject Matter Expert in IT Quality Management framework and its implementation.
• Ability to identify risks within processes and develop effective control checks.
• Solid knowledge of regulatory and compliance requirements in the APAC region, such as MAS TRMG & BNM RMiT, and the ability to apply legal/regulatory guidance.
• Collaborative mindset, capable of working with stakeholders at all levels of the organization.
• Familiarity with industry standards, trends, and products.
• Strong analytical and communication skills, with the ability to clearly communicate operational risks.
• Understanding of system development and operational processes in the financial services industry.
• Strong decision-making, problem-solving, and numerical skills.
• Ability to manage large workloads, meet deadlines, and prioritize tasks.
• Experience in IT governance reviews, controls testing, and assurance, as well as delivering IT Quality Assurance training.
• Excellent communication, presentation, and interpersonal skills.
• Preferred experience working with JIRA (workflow management system) and ServiceNow (ITSM/ITAM).
• Work location: One@ChangiCity