JOB DESCRIPTION

The Indoor Sales Coordinator plays a pivotal role in supporting the sales team and ensuring the smooth operations of the sales process within an indoor or office setting. This position involves a combination of administrative tasks, customer interaction, and coordination with various departments to facilitate successful sales transactions.

JOB SCOPE

1. Customer Interaction:

• Respond promptly and courteously to customer inquiries via phone, email, or in-person.
• Provide product information, pricing, and answer questions about products or services.
• Assist customers in making purchase decisions by understanding their needs and recommending appropriate solutions.
• Handle customer complaints or issues, aiming to resolve them in a professional and satisfactory manner.

2. Sales Support:

• Collaborate with the sales team to ensure effective communication and coordination.
• Assist in preparing sales quotations, proposals, and contracts.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions in the CRM system or relevant software.
• Monitor the status of orders to ensure timely delivery and customer satisfaction.
• Generate sales reports and presentations as required by the sales manager.

3. Administrative Tasks:

• Manage and organize sales-related documentation, contracts, and agreements.
• Coordinate with other departments such as logistics, finance, and marketing to ensure seamless order processing and delivery.
• Handle administrative tasks, including data entry, filing, and maintaining inventory levels.

4. Product Knowledge:

• Stay informed about the company's products or services, their features, benefits, and applications.
• Continuously update product knowledge to provide accurate information to customers.

5. Team Collaboration:

• Work closely with the sales team to provide them with the necessary support for achieving sales targets.
• Communicate customer feedback, trends, and insights to the sales and product teams.

6. Upselling and Cross-selling:

• Identify opportunities for upselling and cross-selling based on customer needs and preferences.
• Suggest complementary products or upgrades to enhance the customer's purchase.

7. Training and Development:

• Participate in training sessions and workshops to enhance sales and customer service skills.

PROPOSED EXPERIENCE

• High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
• Proven experience in a sales support, customer service, or administrative role.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and the ability to build rapport with customers.
• Proficiency in using CRM software, Microsoft Office Suite, and other relevant tools.
• Detail-oriented with good organizational and multitasking abilities.
• Problem-solving skills and the ability to handle customer complaints effectively.
• A positive attitude and a customer-centric approach.

Infrastructure & Cybersecurity Operations

• Oversee the day-to-day operations of the IT infrastructure, ensuring stability, reliability, and security.
• Monitor and manage network performance, server uptime, and system capacity to meet business demands.
• Establish and enforce infrastructure & cybersecurity related policies, procedures, and standards to ensure compliance and data security.
• Support annual Audit, BCP/DR, Backup & Recovery exercise.
• Conduct periodic Information Security Awareness session to drive user awareness and promote security risk activities within the organization.

General IT Operations

• Administration of CDAC’s M365 tenant (User Administration, Teams, SharePoint)
• Preparation of EUC devices (i.e. laptops & peripherals) for new staff
• IT Procurement and Billing

Digital Transformation

• Facilitate digital transformation work in the organisation
• Elicit, analyse and document business requirements from key stakeholders
• Perform comprehensive analysis to understand underlying drivers
• Apply business process re-engineering or improvement tools to significantly redefine process flows
• Present compelling business case for proposed solutions
• Lead/Co-lead and oversee multiple inter-dependant projects throughout project lifecycles
• Manage and collaborate with stakeholders from various user groups
• Lead/Co-lead and facilitate change management initiatives to promote user adoption

Requirements:

• Degree in Information Technology, Computer Science or related field
• At least 2 years of experience in IT infrastructure/Cybersecurity/project management/business analyst role will be advantageous
• Strong analytical and critical thinking skills
• Strong communication and interpersonal skills
• Exposure to LAN/WAN, WIFI, Windows Server Administration, Hyper-V, Azure Cloud, WAF, Fortinet and SonicWall would be advantageous.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Primary Role/Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Responsibilities

• Forecast planning; Plan and schedule production orders according to demands and available resources
• Coordinate with Project leaders, team members and Production Supervisors on work prioritization according to delivery schedule
• Responsible for material and production planning, requisition of materials and maintenance of BOM and design change implementation
• Responsible for order confirmation based on material and capability availability
• Plan, control and coordinate with purchasers on material deliveries to avoid high stock inventory
• Monitor material availability for production continuity
• Periodically reporting;
• Ensure timely closure of production orders for invoicing
• Other ad-hoc duties assigned

Job Requirements:

• Diploma/ degree holder in Supply Chain Management
• Minimum 1-2 years of relevant working experience / relevant industries
• Good team player and able to complete tasks assigned in shortest timeline
• Good interpersonal, communication and presentation skills
• Good in Microsoft Office
• Independent and proactive
• SAP/MRP knowledge preferred
• English and Mandarin (in order to coordinate with English and Chinese speaking logistics company for shipment arrangement, shipment status and custom declaration.)

Set goals for performance and deadlines in ways that comply with company’s plans and

vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

As a Data Center Support, you will play a crucial role in ensuring the efficient operation and maintenance of data center infrastructure. You will be responsible for the installation, maintenance, and troubleshooting of hardware and network equipment, as well as providing support to ensure uninterrupted data center operations

• Conduct routine inspections, preventive maintenance, and repairs on data center equipment to ensure optimal performance and reliability.
• Monitor data center infrastructure using various tools and systems to detect and address issues promptly.
• Plan and implement structured cabling systems to ensure efficient connectivity within the data center
• Respond to data center emergencies, such as power outages or equipment failures, with a sense of urgency and efficiency
• Collaborate with other IT teams, including network engineers, system administrators, and cybersecurity professionals, to maintain a seamless data center environment.

- Perform production support for new tooling and trials

- Diagnose problems in the production line and provide recommendations and training.

- Supervise, perform and ensure production processes are executed with utmost efficiency and quality according to work instructions

- Work closely with team on new tool developments

- Maintain production machine and equipment maintenance procedures

- Perform tasks as assigned by Production manager

• MNC
• Basic $3,200 - $3,600 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.10am to 5.30pm

Job Responsibilities:

• Identifying vulnerabilities in our network, server, workstation and so on
• Implementing a comprehensive plan to secure our IT environment
• Monitoring network usage to ensure compliance with security policies
• Keeping up to date with developments in IT security standards and threats
• Collaborating with HQ and our subsidiaries IT team to improve security
• Documenting any security breaches and assessing their damage
• Educating colleagues about security software and best practices for information security
• Other ad-hoc duties as assigned

Requirements:

• Diploma/Bachelor Degree in Computer Science/Information Technology or other relevant disciplines
• 1 - 2 years relevant experience
• Solid knowledge of various information security frameworks
• Willing to travel as overseas travel in ASEAN region and India may be required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume.

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Reporting to the Director, you will play a pivotal role in the planning and deployment of technology-based solutions to support SingHealth’s strategic HR goals and objectives and to enhance HR processes and operational efficiencies through innovation and automation. You will support cross-institution harmonisation and cross-functional collaboration to ensure optimisation and efficiency of HR IT systems and the seamless integration of IT systems across SingHealth for HR-related content.

You will oversee a team of HR Systems Specialists to support the operations of the Human Resource Information System (HRIS) through system administration, regular upkeep and enhancements. You will direct and implement initiatives to ensure the governance of the HRIS and HR technology related projects, as well as address and mitigate risks to data and cyber security. You will work with various internal stakeholders and vendors to achieve effective use of technology to support business functions and digital transformation.

Job Requirements:

• Degree in Human Resource Management, Business Administration or equivalent
• Minimum 12 years’ experience in HR business environment, with at least 8 years in people management role
• Candidates with lesser years of experience may be considered for Senior Manager role
• Possess knowledge of HR systems and HR web-based applications
• Knowledge of SAP SuccessFactors will be an advantage
• Strong teamwork and ability to manage cross-functional and institutional relationships
• Excellent interpersonal and communication skills
• Must be fully vaccinated against COVID-19

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for IT Support Specialists to be part of the project team, able to maintain, upgrade and manage our in-house system development software, hardware and networks.

IT Support Specialist (EAST)

Responsibilities

• Perform 1st level technical support which includes troubleshooting and maintenance of computer systems, servers, switches and routers, printers, network storage systems etc.
• Perform system monitoring for system application and hardware health status
• Provide helpdesk function to users
• Support system engineers in various daily, weekly and monthly preventive tasks.
• Generate and maintain technical documentation, manuals and IT policies
• Perform any other ad-hoc tasks as assigned

Requirement

• Higher Nitec/ Diploma/ Degree in IT related fields or Electronics/Electrical/Aerospace/Mechatronics Engineering with IT knowledge
• No experience is needed. Graduates with passion in IT are welcomed
• Self-motivated, self – discipline and a service mindset
• Independent, commitment and willingness to learn
• Able to start work immediately or within a short notice is an advantage
• Possess class 3 driving license

Other Information

• Training will be provided

Interested applicants, please email your updated resume (in MS Word or PDF) to [email protected] indicating availability date, current and expected salary. Only short-listed candidates will be notified.

- Inspect incoming & Prepare outgoing shipment.

- Contact customer on updates of service

- Manage customer demand and expectations.

- Perform helpdesk activities

- General Admin task.

- attend to walk-in customers.

Join our client, a boutique financial institution listed on the Singapore Exchange, as they seek an accomplished

Job Description

The successful candidate will join Business Technology (Finance) Department in SIA Finance Division. He/She is required to provide effective operational and IT administrative support for various Finance applications. This includes taking on the Finance IT Coordinator role, managing end-to-end delivery of minor application enhancements, and performing bank account administrative duties.

Key Responsibilities

• Provide effective operational support for various Finance systems. Activities include assisting users on system authorization, usage, administration, maintenance, providing IT administrative support to Finance users to enable them to access computer applications, and coordinating the annual user recertification and PC/Notebook refresh exercise.
• Work with IT Division/IT vendors to ensure reported incidents (e.g. bugs) are resolved within Service Level Agreement. This includes ensuring periodic and interface jobs are completed successfully within agreed timeline.
• Manage the end-to-end delivery of minor application enhancements, by working closely with business units and vendors to identify areas of improvement, reviewing suitability and sustainability of proposed solutions, and ensuring smooth implementation of enhancement.
• Facilitating execution of User Acceptance Testing (UAT) and tracking of UAT issues to ensure that all test scenarios are comprehensively and successfully tested
• Tracking delivery of relevant business process and IT documentation and reporting project progress / status to project sponsor
• In charge of bank account administration duties such as assisting in station’s request to create/maintain vendor bank account details, ensuring station has complied with the procedure/process documented in Finance Manual and all supporting documents are provided in the request.
• Create and update bank accounts of Head Office vendors, staff and Treasury’s business partners in SAP after receiving completed request forms with supporting documents.
• Other administrative duties include:
• Preparing yearly Long Service Awards ceremony for Finance Division, Airport Pass renewal administration, interested Party Transaction (IPT) coordination, course nomination coordination, Fire Warden for department, and assisting the setting up equipment for quarterly Finance Division communication sessions.

Requirements

• Possess a diploma in any discipline, preferably in IT-related disciple, Business Administration or Finance.
• Working experience in similar IT support role and knowledge of SAP FICO and Sharepoint will be advantageous.
• Strong learning capabilities, self-driven, and able to work independently, collaboratively and under tight deadlines.
• Good inter-personal and communication skills.
• Organized, meticulous, task-oriented and good attention to details.
• Ability to manage time and prioritize work accordingly.
• Adaptable to changes and a problem solver.
• Proficient in Microsoft Office including Word, Excel and Powerpoint.

1. Job requirement:
2. Document Management:Issuing Purchase Orders (POs): Creating and processing purchase orders for necessary supplies, services, or equipment.
   Delivery Orders (DOs): Managing the documentation related to the receipt and distribution of goods.
   Invoices: Processing and tracking invoices from vendors, ensuring timely payment with the company software
   
3. Office Supplies: Ordering and maintaining office supplies.
   
4. Communication:Handling incoming and outgoing mail.
   Answering and directing phone calls, emails, and other inquiries.
   
   
5. Record-Keeping:Maintaining organized and up-to-date records, including employee records, contracts, and other important documents.
   
6. Scheduling and Coordination:Managing calendars and scheduling appointments, meetings, and events.
   Coordinating travel arrangements for employees, if necessary.
   
7. Human Resources Support:Assisting in the onboarding process for new employees.
   Managing employee time and attendance records with company software
   
8. Financial Administration:Assisting with basic financial tasks, such as expense tracking and petty cash management.
   Collaborating with the finance department on budget-related activities.
   

1. Requirement: At least diploma or above degree
2. Chinese and English speaking prefer as need to communicate with chinese customer occaionally.
3. at least 2 years experience for the office admin job.
   
   
   

Job Description:

· Engagement with business, capture business requirements accurately, comprehensively and without ambiguity, facilitate traceability and in harmony with existing system functionality

· Play a consultant role to business in coming with multiple options for solutions and initiatives

· Coordinate internal/business review and get business signoff for the project cost, plan, specifications etc

· Be the bridge between Business and Technology team during solution and all phases of SDLC and/or Agile/SCRUM sprints/delivery.

· Know market intelligence, regulatory requirements for trade finance business

Key Roles and Responsibilities:

· To engage business managers and end users to understand requirements

· Elicit requirements, prioritise and analyse requests, design business processes, workflows and user interfaces, review of functional specifications and data mapping templates

· Perform specific cross-asset class analysis on in scope countries to aid decision-making on the most appropriate solution, for e.g. entities in scope, unique identifiers etc

· Work with Delivery and Project Office as well as other internal IT departments, IS and vendor organizations to design optimal solutions, ensure requirements are transformed into effective solutions, within cost and schedules and quality adhering to the bank’s standards, guidelines and policies

· Involve in high level technical design/implementation discussions and contribute from business perspective

· Prepare / review test scenarios and test cases, support test utility team for SIT, support user for UAT and other related activities to ensure business needs are met

· Ensure gaps in deliverables are identified early and addressed effectively

· Ensure Business stakeholders' expectations are met

· Collaborate with Application / Service Owners as the Process Management counterpart in the management of service

· Provide thought leadership within own area of responsibility and BA profession within the bank

· Provide SME support to extended IT teams such as EDW by articulating requirements

· Provide support to architecture committee and project teams to ensure that target operating models are progressing in line with the preferred strategic architecture / chosen architectures

· Prepare and deliver selective analysis presentations to aid decision-making by governance forums and facilitate sessions when required

· Attend working group calls, operating committee meetings and other relevant meetings when required

· Other similar support activities as required

Requirement:

· At least 8-10 years of relevant business analysis experience in financial services environment

· Strong business knowledge of Trade Finance products including Letter of Credit, Bank Guarantees, Standby Credits, Collections, Trade Financing, Participation Loans, Supply Chain Management, Factoring, Fund Transfers, Forex Payments, Accounting and SWIFT

· Good cross product knowledge - impact of trade to loans and limits

· Able to demonstrate end to end flow of product and roles and responsibilities from front office to middle office to back office

· Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required

· Good oral and written communication skills, including documentation and presentation skills

· Comfortable communicating across business divisions and levels of seniority

· Strong team player with the ability to take ownership and deliver independently

· Able to work under pressure with tight deadlines and/or multiple projects

· Strong interpersonal skills required to liaise with other subject matter experts to problem solving issues or generating ideas

· Possess initiative, drive and excellent attention to detail

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery

· Experience in tools such as Visio, Powerpoint, Excel, SQL

· Familiar with object-oriented architectural concepts and database concepts

Please submit your application directly at: https://ocbc.taleo.net/careersection/ocbc_external/jobdetail.ftl?job=2400004N&lang=en

My client, a highly reputable organization, is seeking a senior information system administrator.

Job Descriptions

• Administer and provide assistance / day-to-day operational support for both on-premise and cloud software solutions (e.g. SAP, Documentum).
• Manage the security and performance of enterprise applications using tools like HP WebInspect, HP Fortify, Burp Suite, Web Application Firewall, and SlikPerformer.
• Play a project leader role for in-house system implementations.
• Manage small to medium-scale outsourcing projects. Responsible for preparing tender / RFQ specifications, evaluation, and implementation of the outsourced systems.
• Coordinate the design, release & deployment of systems with cross-functional team dependencies and impact.
• Coordinate and conduct User Acceptance Testing (UAT) and relevant training.
• Provide system documentation according to the Project Development Methodology.
• Conduct post-implementation reviews to gather user feedback and schedule enhancements and modifications.
• Evaluate software package/productivity tools and make recommendations.
• Participate in Information Systems Planning

Requirements

• Diploma / Degree in Computer Science or IT.
• At least 3 to 5 years of relevant work experience in the installation and administration of relevant SAP components (ECC, Fiori apps, Solution Manager, etc.), patches, and upgrades.
• Good knowledge of SAP Basis, security administration, client management, and change management in ABAP and Java Stack.
• Good experience in administering cloud solutions and platforms.
• Knowledge of Documentum administration will be advantageous.
• Good knowledge of Windows platform and SQL Server.
• Good knowledge of software development life cycles and structured project development methodology.
• Excellent communication, interpersonal, and project management skills.
• Strong analytical and problem-solving skills.

For consideration, please send your CV to [email protected].

Job Description :

• Assistant manager to assign work tasks to kitchen staff.
• Assistant manager with work schedules, payroll, and staff training duties.
• Assistant manager monitor and document staff attendance, communicating with manager regarding which staff members are not meeting attendance requirements.
• Assistant manager ensure that staff members follow company health guidelines and other rules and regulations.
• Assistant manager to check branch store demand to verify they are prepared within company standards.
• Assistant manager provide aid to all kitchen staff as needed.
• Ensure product quality.
• Maintain and ensure store tidiness and cleanliness at all times.
• Manage inventory, including ordering, receiving and stocking products to maintain the right stock levels.
• Support Store Manager in meeting sales team’s target.

Job Requirements :

• Have relevant experience
• Proficient user of MS Office
• Interpersonal and communication skills
• Problem-solving attitude
• Flexibility to work in shifts
• Experience with recruiting and performance evaluation processes

Finance

· Group financial reporting and analysis

· Prepare monthly Group consolidation and quarterly SGX reporting

· Prepare board slides and board papers

· Monitor cash balances and cashflow forecast

· Able to prepare full set of accounts at company level

· Maintain relationships with external/internal auditors, consultants, bankers and advisors

· Assist in financial planning and budgeting

· Assist in annual tax return and other tax matters

· Assist in the evaluation and due diligence of potential acquisitions, leases, management contracts and franchise agreements of hotels

Risk management

· Develop and maintain reliable internal control systems

· Ensure compliance with all legal and regulatory requirements

· Maintain appropriate insurance coverage

Requirements:

· Degree-qualified or CA/CPA with 3-5 years of relevant experience in Singapore listed companies

· Experience in hospitality industry is preferred

· Able to work independently

· Rigorous commitment to accuracy and detail

· Proficiency in Microsoft office applications

[What the role is]

The One-Stop Information & Service Centre (OSISC) serves the hawkers in stall tenancy matters, manages the outsourced service centres and kiosks, as well as leverages service technology and supports customer digital adoption.

[What you will be working on]

As a Senior Customer Care Consultant under the OSISC, you will be responsible to carry out the full spectrum of customer service duties. You will get to meet people from all walks of life and be part of a dynamic team in handling walk-in customers and feedback from customers at the Centre. You will also support the digitalisation efforts of the Centre, and be involved in service-related projects.

[What we are looking for]

• Pleasant disposition and positive attitude.
• Experience in frontline Customer Service will be an added advantage.
• Service-Oriented.
• Team player with good interpersonal and communication skills.
• Possess initiative and ability to work under pressure.
• Proficient with Microsoft Office.
• Able to work in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Senior-Customer-Care-Consultant--One-Stop-Information---Service-Centre-_JR-10000022099

Requirements

· Candidate must possess at least Higher secondary/Pre-U/A level/College or equivalent.

· At least 2 Year(s) of working experience in the related field is required for this position.

· Preferably Manager specialized in Sales or equivalent in Spa/Beauty Area.

Responsibilities

· Support Sales person in daily operation.

· Achieving growth and hitting sales targets by successfully managing the sales team

· Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence

· Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives

· Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

· Present sales, revenue and expenses reports and realistic forecasts to the management team

· Identify emerging markets and market shifts while being fully aware of new products and competition status

We have a few openings for Research Fellow or Research Engineer. The selected applicant is expected to lead and pursue high-quality research in applied artificial intelligence (e.g., physics-informed neural network, transfer learning, and edge intelligence) for battery management systems that lead to publications in top-tier international conferences and journals, as well as real-world implementations. If interested, please send your resume including a cover letter, CV and a brief statement of your work undertaken in previous work.

The Singapore Institute of Technology (SIT) is a public autonomous university and the third largest university by intake in Singapore. SIT’s mission is to innovate with industry, through an integrated applied learning and research approach, so as to contribute to the economy and society. Singapore is the small city with a big dream. We are home to the best talent and have the world’s highest per capita investment in science and technology.

Key Responsibilities:

• Collaborate with partners from both the academia and the industry to lead and/or conduct innovative research on, but not limited to physics-informed neural network, transfer learning, and edge intelligence, battery management, etc.
• Contribute to academic research in the relevant domains and publish high-tier journal papers and conference papers.
• Participate in and manage the research project with Principal Investigator (PI) to ensure all project deliverables are met.
• Coordinate procurement and liaison with vendors/suppliers.
• Participate in computer science related laboratories and tutorials for undergraduate students.
• Interview and supervise student assistants in the project.

Job Requirements:

• (Research Fellow) PhD in Computer Science or a related field
• (Research Engineer) Bachelor/Master degree in Computer Science or a related field
• Proven ability to conduct independent research with a relevant publication record
• Outstanding data analytics, mathematical, and computer modelling skills
• Excellent interpersonal communication and oral presentation skills in English
• Self-driven and strong team spirit
• Open to fixed-term contract (renewable upon review of satisfactory performance)

Job Description

• Assist in finance project reconciliation – more will be elaborated
• Manage and assist in related tax matters, including GST reporting etc
• Manage and handle fixed assets related matters
• Help in preparing financial statements.

Duration: 3 Months (Internship) can start immediately

Location (Dhoby Ghaut)

Salary: $14/hr

Working Hours: 9am - 6pm

Interested candidates, please email your updated resume to [email protected] to apply or contact via Whatsapp : +65 9112 0592

ATTN; Adrena Toh/ Magdeline Tan (CEI: R1104772)

Job Description:

1. Lead Research and Development efforts for Electromagnetic Field (EMF) materials, overseeing process design and optimizing performance.

2. Devise and execute experiments to validate product performance, ensuring alignment with design requirements.

3. Drive continuous improvement in the application of electromagnetic molding technology.

4. Collaborate with cross-functional teams to enhance product quality and innovation.

Job Requirements:

1. Bachelor's degree in Electrical Engineering, Physics, or a related discpline.

2. Specialized knowledge and experience in Electromagnetic Fields (EMF).

3. Proficiency in analyzing, designing, and implementing EMF-related solutions.

4. Strong analytical skills to troubleshoot and resolve EMF-related issues.

5. Ability to work collaboratively in interdisciplinary teams.

6. Possess effective communication skills to convey technical concepts to both technical and non-technical stakeholders.

7. Adopts proactive approach to staying abreast of emerging technologies in EMF engineering.

8. Able to manage and coordinate EMF-related projects from conception to completion.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform timely fulfilment of requests & updates in Bank’s operating systems within specified Service Standard, timely & accurately.
• Identify operational risks and implement measures to address/mitigate the risk.
• Lead & drive process improvement in providing ideas/initiatives in digitization and automation.
• Establish and maintain effective relationship & partnership with key internal & external stakeholders, including Law Enforcement officers.
• Represent the bank to attend Director of Public Prosecutions Interviews and Court Attendance
• Work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution, leverage on internal and external data and use analytics techniques to provide data-driven insights.
• Engage business and operations stakeholders to eliminate existing process frictions in realizing Design-For-No-Ops strategy.
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights.
• Provide User Requirements & perform User Acceptance Test/Live Verification on initiatives/production fixes.
• Ensure timely updates of PRMs and SOPs and ensure prompt communication to team.
• Support team manager & team leader on project/initiatives, engage & coach team on process improvements to drive team’s performance & manage team’s performance.

Requirements

• Min. 5 years of experience in financial institutions, with regulatory & banking operations knowledge.
• Knowledge of the bank’s core operating systems and control standards is an added advantage.
• Able to work independently as well as a team player.
• Strong analytical skills, self-driven and proactive, and able to work under stress.
• Demonstrate good communication and presentation skills.
• Organised and meticulous, with an eye for details.
• Proficient in Microsoft office especially Microsoft Power Point and Excel.
• Min. 2 years People Manager experience and exhibits good People Management skills.
• Demonstrated experience on analytic experience with large amount of data, have develop and implemented models for industry with demonstrable impact and proven track records.
• Working Location: Jurong East

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.