Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Job Description
We are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc.

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
•Implement, refine, and oversee IT security measures focusing on enhancing the application security using tools like WAF and bot control. You will be expected to devise methods and strategies to improve application security.
•Manage API gateway, and work with development teams to ensure seamless and secure data transit between services. Knowledge of Apigee and Tibco Mashery will be considered a significant advantage.
•Leverage your hands-on expertise in application performance monitoring to ensure optimal system performance and identify potential areas of improvement.
•Proficiently use software tools like Imperva, Akamai, Dynatrace, and Splunk to meet operational needs and project requirements, demonstrating an agile response to changing tech needs.
•Project management, including responsibility for the initiation, planning, design, execution, monitoring, controlling, and closure of large-scale IT infrastructure projects.
•Keep abreast of the latest technologies in IT, network, and cloud computing spaces, with a willingness to continuously learn and implement new technologies and trends.
•Note: You could be posted to any subsidiary in SIA Group.

Requirements
•A bachelor’s degree in information technology, Computer Science, or a related field.
•A minimum of 5 years of experience in IT with expertise in application security, API management, network & cloud computing.
•Expert-level skills with tools like Imperva, Akamai, and Apigee.
•Proven experience in managing large-scale infrastructure projects from initiation to closure.
•Excellent problem-solving skills and the ability to communicate complex technology concepts clearly.
•AWS/Azure Solution Architect, PMP, or other relevant certifications are highly desirable.

Project Details

As an Account Delivery Director for Software Engineering at Luxoft, a DXC Technology Company you will play a critical role in driving project success, ensuring client satisfaction, and leading our software engineering teams to excellence.
You will be responsible for overseeing the entire project lifecycle, hiring and managing a team of talented professionals, building and maintaining strong client relationships to drive business development, enforcing best practices and quality standards, and monitoring project budgets and financial performance.

Responsibilities

• Responsible and accountable for the overall and holistic delivery performance within the account, ensuring delivery excellence and a high customer satisfaction level
• Financial responsibility for the account, both from revenue (in close collaboration with dedicated Sales & Account Manager)
• Responsible for new business development at the account level
• Key contact point from a client perspective for all delivery services within the account
• Managing engagement governance process with the client
• Work closely with offering leads in order to adapt best delivery practices within the engagement
• Improving internal communication and management processes
• Work closely with resource management and recruitment organizations for hiring/fulfilling client demand
• People management, personnel appraisal, and recruitment
• Close cooperation with various key corporate functions and operations team
• Identify and mitigate project risks, ensuring successful project outcomes

Requirements

• The successful candidate should have 5+ years of experience in software development or system integration, outsourcing or service-providing
• Hands-on experience in program management consisting of at least 100+ people and multiple distributed activities and sub-projects
• Ability to build and maintain executive-level client relationships in a complex corporate hierarchical corporate environment, understanding of contemporary IT technologies and platforms used in banking, enterprise applications, and software development methodologies
• The candidate should have excellent communication and problem-solving skills, the ability to work under pressure, and excellent people management skills
• The candidate should be proactive and innovative

Job Description

The successful candidate will join SIA Group's IT Infrastructure team.

Key Responsibilities

• Maintain and manage Microsoft services, including Active Directory, Azure AD, Intune, and O365. Ensure these services operate optimally and securely, with cyber security best practices.
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver Infrastructure projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. Ensure that all documentation is kept up to date with the latest security best practices.
• Lead a team of End User Computing (EUC) field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities, with a focus on cyber security and emerging technologies.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the resiliency and security of EUC services.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.

Note: You could be assigned to work on projects for any subsidiary in SIA Group and might be based in their office.

Requirements

• A Bachelor's degree in Information Technology, Computer Science, or a related field.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune. A minimum of 3 years of hands-on experience in these technologies.
• Microsoft associate or expert certification is preferred.
• Working experience as Microsoft TAC engineer is preferred.
• Experience leading a team of IT professionals is added advantage.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills and interpersonal skills, with the ability to explain complex technical concepts to non-technical users.

Job Description

SIA has multiple positions for junior and senior data scientists to drive our AI, data science and business analytics initiatives.

Key Responsibilities include:

• Member of an in-house AI and data science development team that works on AI (including areas in generative AI, autonomous agent, NLP, computer vision and recommender system), mathematical optimization, game theory, and experimental design.
• Work closely with business stakeholders to create impactful and intelligent features/services in AI, data science and data analytics. Propose and build scalable ML/DL solutions. Deploy them as API microservices for use by software applications and business users for faster and more effective decision making.
• Oversee the technical work of external technology partners and provide them datasets to deliver products/services in AI and data science. Support business users in the assessment/ validation of partner-supplied prediction models and in their deployment to production cloud.
• Work closely with application development teams to operationalize and integrate AI/ML capabilities in API microservices.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS in Computer Science, Mathematics, Statistics, Physics or related discipline is required. PhD and MS degrees related to machine learning and other AI disciplines are preferred.
• Intermediate programming skills in Python. Conversant with algorithm design/analysis, data structure and SQL. Familiarity with functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java and C# is a plus.
• Exposure in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• Relevant internship or industry experience as a hands-on data scientist/AI engineer in shallow and/or deep learning (you should be very comfortable with most topics covered in the free undergraduate textbook by Gareth James, “An Introduction to Statistical Learning – with Applications in Python”, 2023). Additional exposure in some of the following areas is a plus:

1. Use of recent proprietary/open-source LLMs through prompt engineering (such as OpenAI ChatGPT and Bing Chat). Familiarity with LLM application/data frameworks (such as LlamaIndex and LangChain).
2. Experience of using GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
3. Familiarity with Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.

• Some hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Good interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

• Project Description:
• Luxoft is looking for an experienced and motivated Consultant who will assist the APAC team.
  This role will be based in Singapore, working closely together with the account management, the services team and collaborate with the product teams in France.
  You will join a team of experienced consultants and participate in the implementation and support of the application, the installation of new modules and features, and oversee the installation, configuration and, workflow definition and optimization using NeoXam software - Impress.
• Responsibilities:
• • Design and develop new features for the SaaS platform corresponding to a financial reporting solution
  • Collaborate with cross-functional teams to identify and implement new products and improve the existing systems
  • Develop and maintain documentation of the SaaS Platform architecture, including best practices and coding standards.
  • Debug, troubleshoot and provide production support for microservices based applications
  • Implement automated testing and continuous integration/continuous deployment (CI/CD) processes to ensure quality and efficiency in the development cycle.
• Mandatory Skills Description:
• • Computer Science Bachelor or Master
  • 4 to 8 years of professional experience
  • Software-as-a-Service (SaaS) on AWS (preferably AWS, but other cloud can be considered)
  • Expertise in Full Stack JavaScript development
  • Stack: Vue3 | Tailwind | Node.js | GraphQL | PostGRESQL | Docker | AWS | JEST
  • Experience in managing on-premise infrastructures via Docker and in AWS cloud
  • Ability to quickly adapt to new environments and solve complex problems
  • Proactive attitude towards challenges, with a solution-oriented mindset
  • Excellent verbal and written communication skills, essential for collaboration within an international team
  • Passionate about technologies and eager to make a significant contribution to the team
• Nice-to-Have Skills:• Ideally, has already worked in a Fintech or in the asset management industry

Key Responsibilities

• Coach product teams and Product Owners on product discovery

• Grow and support product owners to become better product thinkers and leaders:

o Set the direction and develop the leadership skills required to become an effective product leader.

o Design and grow a flexible and adaptable product organisation around empowered product teams.

o Develop people and drive a modern product management practice.

• Help refine the structure of the coaching framework we have created to improve how our company build a product that continuously delivers value to its customers.

• Improve teams and business ability to ship quality products.

• Provide product insights and collaborative decision-making to help the team when faced with challenges with a shared focus that is aligned with our values and strategy by unifying a high-performing team.

• Implement the Agile process, principles, and practices across all units in the organisation, by using techniques that promote a culture of experimentation and innovation.

• Practise Agile such that it changes the culture and work processes of the organization to be more efficient and value-adding. Embody the Agile principles and lead by example.

• Explore and experiment with enterprise scaling of agile and business agility

• Maintain a Centre of Excellence on Agile/Digital Culture and Product Management practices.

• Conduct Agile Product Development-related training curriculum suitable for the organisation.

Requirements

• Degree in Computer Science, Information Systems, Engineering, Information Technology, or related fields

• Minimum 5 years of product manager or product designer experience.

• Significant experience in a product leadership role with strong coaching and people development ability

• Practical experience in product discovery techniques, data-informed product management, experimentation, and hypothesis-driven development.

• Scrum.org Product Owner certification (PSPO II) or Professional Scrum with UX (PSU)

• Demonstrates strong knowledge of agile concepts and approaches such as Scrum, Kanban, OKR, Design Thinking, and Lean Startup.

• Being strategic and highly practical. Able to adapt the methods to the organisational reality for best outcomes.

• Possess experience in coaching teams in agile adoption, enthusiastic about Agile practices and their benefits.

• Ability to weave in and out of Facilitating, Coaching, Teaching, Mentoring and Advising stances.

• Exceptional influencing skills to achieve organisational cooperation, buy-in, and engagement from senior management, BUs and internal stakeholders.

About the Job

You will be responsible for talent acquisition and recruitment of technical role. Develop and implement multi-channel strategies to source candidates that meet business needs. Other job functions are as follow:

• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Identify suitable candidates and placement completion, management of all process from identification to closure.
• Maintain a database of building talent pools for current and future engagements
• Prepare the required documentation and follow through for seamless on-boarding process.

Skills & Experiences Required

You will need min Degree or Diploma in relevant discipline with min 2 years proven excellence as a tech recruiter or in relevant position.

• Min 1 year of experience in recruiting for software engineering related roles.

EA (R1332781)

Job responsibilities:

• Collaborate with business stakeholders to gather requirements and translate them into technical solutions
• Design and develop mobile applications for android platforms, ensuring optimal performance and user experience.
• Participate in the entire software development lifecycle, including design, coding, testing and deployment
• Perform code reviews and ensure adherence to coding standards and best practices
• Troubleshoot and debug issues in mobile application and provide timely resolutions
• Integrate application with external systems and APIs to streamline business processes
• Develop and maintain documentation, including technical specifications, system design and user guides
• Stay up-to-date and learn the latest salesforce and mobile app development trends, technologies and best practices
• Responsible for the launching of application to Google play market
• High knowledge for Production of Google Vest Package
• Proficient in Google Play launching and provide application launch strategy
• Working experience of plug-in starting the whole package APK
• Able to lead the team to achieve the goals set by the company
• Experience in the slots/rummy game industry is preferred

Job requirements:

• Overseas experience in making and launching Google Play vest packages (if have)
• Experience in project packaging SDK (Appsflyer/Adjust, etc.) access is preferred
• Familiar with the principle of Android packaging, familiar with basic class libraries such as IO, multi-threading, collection, and familiar with common Internet technology stacks (such as service framework, cache, message queue, scheduling hub, etc.)
• Familiar with the Google developer agreement, guiding the project to avoid violations and solving the corresponding violations
• Familiar with the production of vest bags on the Google market and the methods of evading detection
• Familiar with the principle of Android packaging, and have a deep understanding of source code obfuscation and garbage code mixing.
• Able to self learning, understand and solve the difficulties and problems encountered in the shelves on their own

About APAC Delivery

APAC is one of the largest megaregion for Uber Delivery globally. Uber Delivery is live in 5 countries: Australia, New Zealand, Japan, Taiwan and Sri Lanka. The region is an important part of our global Delivery business, both in terms of scale and innovation. It’s an incredibly diverse region with a range of competitive, operational, and cultural dynamics.

About the Role
In this role, you will be supporting the Japan Uber Delivery business and be in a unique position with visibility into the overall business, and this will allow you to reach insights others might not be able to make. In addition to driving and supporting our financial planning, forecasting, and analysis efforts, you’ll have the opportunity to turn these insights into initiatives, running with them and helping drive strategic decisions. So if you're ready to go deep, working on a rewarding set of challenges and if you've got the finance skills, experience, and passion - read on and get in touch!

What You'll Do

• Business partnering: Work closely with Japan Delivery leadership to develop financial forecasts and operational goals, apply business judgment and financial insights to assist with decision making related to new initiatives, products, and business opportunities. Serve as a thought partner to pressure test key strategic initiatives, as well as remove resource roadblocks for innovation to take place.
• Sophisticated financial modeling: Build models from scratch, improve existing models, and break complex models down into components that consolidate.
• Think strategically and execute: The models we build aid in decision making and strategy - we operationalize our insights.
• Process improvement: Help improve our planning processes and ensure finance best practices spread through the organization. Work closely with accounting to provide input on management reporting needs and better understand our financial performance.
• Special projects: New initiatives always come up, you will have the chance to contribute beyond regular FP&A workstreams. Lead or support initiatives that optimize our unit economics, operating cost structure and overall P&L.

What You’ll Need

• Bachelor's Degree in Finance, Accounting, Economics, or similar
• Minimum of 8 years in Banking, Corporate finance or FP&A role at either a high-growth company or a large, well-established organization
• Excellent communication and people skills: Numbers are key, but a business is built with people
• Elite Excel skills: Best practices are second-nature, your models are efficient, scalable and intuitive
• Self-starter: You will take initiative, be dedicated, set and drive toward goals
• Systems: Working knowledge of enterprise-level financial planning systems
• Attention to detail: Consistent with swift execution

Bonus Points

• Working knowledge of US GAAP
• Proficiency in IBM Cognos TM1
• SQL skills: the ability to self-serve, investigate and get the data we require will make you much more effective in this role
• CFA or CPA

Job Description

You will be a member of the Group Information Security Team responsible for ensuring that IT solutions are developed and designed with security inbuilt.

Key Responsibilities

• Provide security consultancy, technical guidance, expertise, solutions, and education for the enterprise.

• Advise IT application and infrastructure teams on application and infrastructure security design that is relevant and fit for purpose.

• Align security architecture frameworks and standards with business strategies and functions. Maintain Cyber risk management framework and perform assessment of applications for emerging areas like cloud security, machine learning etc.

• Advise and review application security design to detect potential security issues and for each issue, propose and drive remediation tasks. Develop application security blueprints. Propose and/or develop training courses to advance developers’ security knowledge.

• Advise and review security by design concepts in Cloud platforms such as GCP, AWS or Azure Cloud.

• Advise and review the compliance of integrating security tools and processes into the DevOps pipelines.

• Advice and review the adherence to security requirements for low code platforms.

• Perform threat modeling on security-critical applications. Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group. Define scope and review the results of security tests, reviews, and audits to ensure security assurance is achieved.

• Manage individual project priorities, deadlines, and deliverables. Any relevant ad-hoc duties.

• Review RFP proposal compliance with security requirements.

• This is an individual contributor role. Strong communication skills are required.

• Note: You could be posted to any subsidiary in the SIA Group.

Requirements

• Degree in IT or related fields, with at least 7 years in information security, especially in the application security space.

• Professional security certifications (CISSP, CSSLP, CEH, CCSP, etc.) preferred.

• Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography, etc.

• Strong in-depth working knowledge of secure application development techniques. Secure by Design. Secure source code review. Prior experience with any of the following tools: Static Application Security Testing (SAST), Dynamic Application Security (DAST), and Software Composition Analysis (SCA).

• Strong understanding of Agile, DevSecOps, OWASP Top 10, and securing cloud platforms, such as AWS and GCP. Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities.

• Knowledge of cyber security threats, vulnerabilities, hacking, and exploit methods, etc. Any prior vulnerability management experience is preferred.

• Strong understanding of technologies such as WAF, Anti Bot Protection

• Prior experience in application development and knowledge of the DevOps platform is desired.

• Strong oral, written, presentation and interpersonal skills.

• Possess a positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

• Able to work independently and in a team-oriented, collaborative environment.

Job Description

The successful candidate will be a Scrum Master handling applications, products and initiatives pertaining to Passenger Servicing and Day of Travel Systems.

Key Responsibilities include:

• Lead and manage assigned suite of applications/products and initiatives for SIA Customer Service and operation Division.
• Review and analyze business requirements. Liaise with Business users on Business process reviews and improvements. Propose IT solutions that are aligned to the Enterprise Architecture and Digital roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Manage the overall delivery of IT projects. Anticipate any potential issues that might impact the project. Track and report project status to project steering committees.
• Ensure that the processes and procedures are followed for audit compliance.
• Conduct regular review of application portfolio and technical landscape to identify redundancy and operational inefficiency, and to recommend and implement improvements.
• Monitor the product roadmap for periodic upgrades. Assist the business in the budgetary sizing of their IT plans.
• Track and identify feasible airline applications and technologies for potential adoption by business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Degree in Information Technology or related fields.
• Experience in Agile methodologies and completed at least 3 major projects (Certification scrum master is a plus).
• Experience in Design Thinking and Business Process Review.
• Strong analytical, project and vendor management skills (certification for PMP, etc, is a plus)
• Excellent communications and interpersonal skills.
• Experience in integration architecture, java, CI/CD and TDD/BDD.
• Experience in Airline domain/projects (reservation and Departure control) and, awareness on the airline industry standards and technology trends.

Jobs Responsibilites

Timely investment recommendations and articulate investment thesis, risks and payoff for each recommendation to the portfolio managers and investment committee, mainly Hong Kong and US market.

Provide frequent and timely research insights to Portfolio Managers/CEOs and prioritize follow-up on their inquiries as there are new company, macroeconomic, geopolitical developments

Produces detailed analysis reports for each stock or fixed income covered and regularly uploads their recommendations to Bloomberg for internal use

Analysis corporate financial reports to determine the market performance of existing securities and create financial forecasts.

Provide weekly analysis summaries for high-conviction stock for all sectors

Monitor changes in industry and market for investment opportunities, providing direction and expert advice on buying, selling or holding stocks.

Job Requirements:

Degree in business/economics, finance or accounting or related professional qualification, with relevant years of experience from financial/ investment/assets management industry

Minimum 5 years of relevant experience in investment analysis, investment management, risk management involving Hong Kong and US markets is required

Proficiency in Microsoft office applications, Bloomberg and other financial market databases

Familar with MAS rules and regulation

Support finance and accounts when needed

Strong communication skills (oral and written) in Mandarin and English (to liaise with Chinese-speaking boss)

*** Interested candidate please send both english and chinese CV to [email protected]

Job Overview:

We are seeking a dedicated Legal Assistant to join our dynamic team at TSGS, a leading fintech company. In this role, you will focus on supporting the legal operations of our innovative chat app, ensuring compliance with financial regulations and digital communication laws.

Responsibilities and Duties:

• Provide administrative support to the legal team in managing the legal aspects of the chat app.
• Assist in reviewing and drafting legal documents, contracts, and agreements related to the chat app's operations.
• Conduct legal research on regulations and laws pertinent to fintech and digital communication platforms.
• Coordinate with various departments to ensure the chat app complies with financial and privacy laws.
• Manage legal documentation and maintain organized files for easy retrieval and reference.
• Assist in the preparation of compliance reports and presentations for internal and external stakeholders.
• Liaise with external legal counsel as required.
• Keep abreast of changes in laws and regulations affecting the chat app and the fintech industry.
• Support the legal team in litigation matters, if any, involving the chat app.

Qualifications:

• Bachelor’s degree in Law, Paralegal Studies, or a related field.
• Proven experience as a Legal Assistant, Paralegal, or a similar role, preferably in the technology or fintech sector.
• Strong understanding of legal terminology and principles relevant to fintech and digital communication.
• Excellent organizational skills and attention to detail.
• Strong research, analytical, and problem-solving skills.
• Proficiency in legal research tools and Microsoft Office suite.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent written and verbal communication skills.

Preferred Skills:

• Experience in legal operations related to chat apps or digital communication platforms.
• Familiarity with financial regulations and data privacy laws.
• Knowledge of intellectual property rights as they pertain to software and digital platforms.

Job Description

The successful candidate will be part of a dynamic and fast paced environment that is responsible for digitalizing key business processes in Airline Operations – covering Cabin Crew, Pilots, Ops Control and Safety business units.

Key Responsibilities include:

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Designing and developing Microservices.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• This is an individual contributor role.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Professional certification in Cloud Security, AWS Certification and/ or Cloud-related will be preferred
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Technically competent in one or more of the following languages, tools and technologies:
• Cloud-native development including microservices and serverless environment
• Front-end development such as HTML5, CSS3, BootStrap, Javascript, jQuery, React.js, Redux, Ant Design, Amcharts, Node, Struts, etc
• Server-side development such as Java, Python, Spring/Spring Boot, MyBatis, Flask, Redis, SQLAlchemy, Celery, etc
• Data management e.g. Oracle, Amazon Aurora (MySQL)
• Micro Services / Web services, APIs to design Restful services
• Compute, Kubernetes, Openshift Container Platform (OCP) technologies

Job Description

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Use the business process requirements to drive the detailed design of the application and technical architecture components.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Eligibility Criteria

• For Ground StaffNon-Specialists: Minimum 2 years in current role, subject to meeting the requirements below.
  Specialists: Minimum 2 years in current role and minimum 5 years in current function, subject to meeting the requirements below.
  If you are successful, this will be considered a lateral transfer.
• For Non-Ground StaffSubject to meeting the requirements below.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Ability to work in teams and individually when needed
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Familiar with the following technologies:Script: JavaScript, jQuery, TypeScript, ES6, jQuery
  Design & Style: HTML5, Responsive/Adaptive Design, Design Thinking,
  Usability Design, CSS3, LESS, SASS, Bootstrap
  Frameworks: (At least one of the following) ReactJS, AngularJS, Vue.js
  Web DevOps & Test: Git, Grunt, Bower, npm, Jasmine, Selenium
  Backend: REST API with Spring, SpringBoot, Node.js

Job Responsibilities:

• Design and develop mobile applications for android platforms, ensuring optimal performance and user experience.
• Participate in the entire software development lifecycle, including design, coding, testing and deployment
• Perform code reviews and ensure adherence to coding standards and best practices
• Troubleshoot and debug issues in mobile application and provide timely resolutions
• Integrate application with external systems and APIs to streamline business processes
• Develop and maintain documentation, including technical specifications, system design and user guides
• Responsible for the listing of Google Play application to market
• Experience in Google Play and familiar with Google listing rules and regulations and have relevant solutions for application rejection
• Experience in Google vest bag production, Google review mechanism and have high level of sorting problems
• Proficient in Google Play launching and provide application launch strategy

Job requirements:

• 3 years working experience in gaming client
• Have overseas experience in making and putting on Google vest bags
• Familiar with the principle of Android packaging
• Able to skillfully use Unity to develop and package release
• Good communication skills, learning ability, strong sense of responsibility, team spirit and innovative spirit

We are seeking a highly skilled and experienced Chief Legal Officer (CLO) with expertise in international government filings to join our dynamic team.

Job Description:

As the Chief Legal Officer (CLO) specializing in international government filings, you will be responsible for overseeing and managing all legal matters related to regulatory compliance and government interactions across our global operations. You will play a pivotal role in shaping the company's legal strategy and ensuring compliance with international laws and regulations.

Responsibilities:

• Develop and implement strategies for managing and optimizing international government filings, including regulatory submissions, permits, licenses, and other required documentation.
• Collaborate with internal stakeholders, including executives, department heads, and legal teams, to ensure alignment with business objectives and regulatory requirements.
• Stay abreast of changes in international laws and regulations that may impact the company's operations and provide proactive guidance to mitigate risks.
• Oversee the preparation and review of legal documents, including contracts, agreements, and regulatory filings, to ensure accuracy and compliance with applicable laws.
• Manage relationships with government agencies, regulatory bodies, and other external stakeholders to facilitate efficient and effective communication and compliance.
• Provide leadership and guidance to the legal team, fostering a culture of excellence, collaboration, and continuous improvement.
• Conduct internal audits and assessments to identify areas of non-compliance or potential risk and develop strategies to address them.
• Represent the company in legal proceedings, negotiations, and other interactions with governmental entities as necessary.
• Advise senior management on legal matters related to international government filings, offering strategic insights and recommendations to support informed decision-making.
• Collaborate with external legal counsel and advisors as needed to address complex legal issues and ensure the company's interests are protected.

Qualifications:

• Juris Doctor (JD) degree from an accredited law school.
• Admission to the bar in at least one jurisdiction; additional admissions preferred.
• Minimum of 7 - 10 years of experience practicing law, with a focus on international regulatory compliance and government filings.
• Proven track record of success in managing complex legal matters and regulatory challenges within a global context.
• Strong understanding of international laws and regulations, with expertise in areas such as [specific regulations relevant to the industry].
• Excellent communication and interpersonal skills, with the ability to effectively collaborate and negotiate with internal and external stakeholders.
• Demonstrated leadership abilities, with experience managing and developing high-performing legal teams.
• Strategic thinker with the ability to anticipate and mitigate legal risks while supporting business objectives.
• Detail-oriented and organized, with the ability to manage multiple priorities and deadlines effectively.

Job Description

The successful candidate will join the Applications Services department in SIA Information Technology Division

Responsibilities

• Perform the role of application developer, to create complex distributed architecture solutions
• Design, code and implement from layout to product features using best software development practices
• Record all specifications that are involved in the development and coding process
• Understand and analyse business requirements to provide solutions for new applications and system enhancements
• Support re-designing of application architecture, based on micro service and event driven architecture
• Track and identify feasible airline IT applications and technologies for potential adoption by business
• Work with technology, business units and relevant functional managers to ensure that solutions delivered are aligned to the digital enterprise Architecture and IT Application roadmap
• Provide application support which will include defining/reviewing business requirement for enhancements
• Any relevant ad-hoc duties
• This is an individual contributor role

Requirements

• Possess a degree in Information Technology or related fields
• At least 5 years of development experience in the following area, being familiar with various software development practices (Eg: Agile software development methodologies):
• REST API with security development life cycles skills
• JAVA (framework: Spring boot), Nodejs, React, JQuery, Bootstrap, HTML5, Kubernetes, dockers and etc.
• Database technical knowledge in the areas of general SQL (Oracle DB)
• Experience in noSQL databases, e.g. Cassandra
• Experience in OpenShift framework
• Experience in cloud computing platform – AWS and/or MS Azure
• Familiar with API gateway and Caching
• Should have quick learning ability and adapt to new technologies
• Should have strong analytical, software development, vendor management, communications, and interpersonal skills

This Research Assistant position will provide opportunities and responsibilities in the following areas:

1. Cleanroom equipment handling and nanofabrication process development

2. Optical and electrical experimental setup and measurements

3. Other administrative and technical matters related to assisting PhD students and postdocs in research

Candidates should have a min Bachelor Degree. We regret to inform that only shortlisted candidates will be notified.

About TSGS:

TSGS is a leading innovator in the financial technology industry, committed to delivering cutting-edge solutions in mobile payments and cybersecurity. We are seeking a highly skilled Technical Document Writer to join our dynamic team. As a Technical Document Writer at TSGS, you will play a crucial role in ensuring that our backend's technical documentation aligns with financial regulations and adheres to industry best practices. If you are passionate about maintaining clear, accurate, and compliant technical documentation, and have knowledge of cybersecurity and compliance knowledge of mobile payments, we encourage you to apply.

Job Responsibilities:

As a Technical Document Writer at TSGS, your responsibilities will include:

• Documentation Drafting: Create and maintain detailed technical documentation for TSGS's backend systems. This documentation should be precise, comprehensive, and in compliance with relevant financial regulations and industry standards.
• Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including software developers, compliance experts, and product managers, to ensure that technical documentation is aligned with the latest developments in the backend systems.
• Regulatory Compliance: Stay up-to-date with financial regulations and industry best practices, ensuring that TSGS's technical documentation remains compliant with these standards.
• Information Gathering: Gather information from subject matter experts, technical sources, and team discussions to accurately capture system functionality and features.
• Content Clarity: Ensure that technical documentation is written in a clear and concise manner, making complex technical concepts accessible to a wide audience, including non-technical stakeholders.
• Version Control: Implement and maintain version control for all technical documentation, keeping track of updates and revisions.
• Quality Assurance: Perform quality checks to verify the accuracy and completeness of technical documents, correcting errors and inconsistencies as needed.
• Security and Cybersecurity: Leverage your knowledge in cybersecurity to address security-related aspects in the documentation, including encryption protocols, access controls, and data protection.
• Mobile Payment Expertise: Apply your understanding of mobile payment technologies to document payment system functionalities, integrations, and security measures.
• User Training Materials: Develop user guides and training materials to help internal and external users understand and utilize the backend systems effectively.
• Documentation Maintenance: Regularly review and update documentation to reflect changes in the backend systems and to incorporate user feedback.
• Communication Skills: Communicate technical information effectively to diverse audiences, including both technical and non-technical stakeholders.
• Documentation Tools: Utilize industry-standard documentation tools and software to create, format, and manage technical documents efficiently.
• Familiarity with Microservices Architecture: Understanding of distributed microservices (mesh), and how to document their interactions, dependencies, and configurations.
• Experience in documenting microservices-based architectures, possibly including diagrams and service contracts.
• Knowledge of WebSockets: Ability to document real-time communication via WebSockets, including security considerations, data flow diagrams, and troubleshooting guides.
• NoSQL Databases (Cassandra): Understanding of NoSQL databases, specifically Cassandra, to effectively document database schemas, query patterns, and performance considerations.
• Experience in documenting database design decisions and their impact on scalability and performance.
• Proficiency in Golang: While the writer may not need to code in Go, understanding its syntax and conventions would be beneficial for creating accurate and useful documentation.
• Ability to document Go codebases, including commenting code, writing API documentation, and explaining Go-specific backend patterns.
• Experience with NATs or Similar Messaging Systems: Knowledge of NATs or similar connective mesh frameworks for documenting message flow, service communication, and configuration details.
• Understanding of messaging patterns and how they relate to system reliability and performance.
• General Security Considerations: Ability to document security best practices in the context of our specific architecture (e.g., secure WebSocket communications, secure data handling in Cassandra, etc.).
• Understanding of potential vulnerabilities in a distributed, microservices-based environment and how to mitigate them.
• Additional Skills: Ability to create comprehensive API documentation, including endpoints, request/response structures, and authentication methods.
• Experience in writing for a technical audience, including backend developers, system architects, and IT security professionals.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Technical Writing).
• Proven experience in technical writing, with a focus on financial or IT documentation.
• Strong knowledge of financial regulations and industry best practices.
• Familiarity with cybersecurity principles and mobile payment technologies.
• Excellent written and verbal communication skills.
• Attention to detail and a commitment to delivering high-quality documentation.
• Proficiency in documentation tools (e.g., Microsoft Word, Adobe FrameMaker).
• Ability to work collaboratively in a cross-functional team.
• Strong organizational and time management skills.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Senior Associate to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 3-4 years of relevant consulting or industry experience, preferably in a professional services environment
• Strong written, verbal communication and presentation skills
• Interest in designing, developing, and integrating business operations and technology

What’s in it for you

• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal well-being and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.
• Flexible work arrangements

If you can demonstrate that you meet the criteria above, apply now.

Job Description / Requirements

• Bachelor’s or master’s degree in computer science, data engineering, or a related field.

• Minimum 5 years of experience in data engineering, with expertise in AWS services, Databricks,

and/or Informatica IDMC.

• Proficiency in programming languages such as Python, Java, or Scala for building data pipelines.

• Evaluate potential technical solutions and make recommendations to resolve data issues especially

on performance assessment for complex data transformations and long running data processes.

• Strong knowledge of SQL and NoSQL databases.

• Familiarity with data modeling and schema design.

• Excellent problem-solving and analytical skills.

• Strong communication and collaboration skills.

• AWS certifications (e.g., AWS Certified Data Analytics - Specialty, AWS Certified Data Analytics -

Specialty), Databricks certifications, and Informatica certifications are a plus.

Preferred Skills:

• Experience with big data technologies like Apache Spark and Hadoop on Databricks.

• Knowledge of containerization and orchestration tools like Docker and Kubernetes.

• Familiarity with data visualization tools like Tableau or Power BI.

• Understanding of DevOps principles for managing and deploying data pipelines.

• Experience with version control systems (e.g., Git) and CI/CD pipelines.

• Knowledge of data governance and data cataloguing tools, especially Informatica IDMC

Traveloka is a SEA leading online travel platform with operations in 6 SEA countries today. We are determined to continue our growth journey to understand user travel needs in various markets to be able to develop effective pricing strategies to acquire and retain customers, while maximizing revenue generation. We strive to understand user discovery and purchasing behaviors better through big data, machine learning, progressive, iterative experiments to optimize returns. The role of Head of Strategic Pricing - SEA is a critical role to develop strategy and execute pricing stance according to various factors such as other players’ reactions, purchase behaviors as well as segmentation from customers to merchant partners. This role will oversee pricing strategies across markets that Traveloka operates in. If you are passionate about understanding users, deciphering data and numbers into knowledge about markets and users, and building a high growth, data-driven team to SEA markets, this role is suitable for you! Application is just one click away! A side note: regular business travels might be required.

• Job Description:
  • Develop pricing strategy for all Traveloka markets to optimize every $ we spend to scale up business size in each market. Strategy must consider consumers, merchant partners, and other relevant parties’ viewpoints to generate robust fundamental thinking
  • Proficient in handling data and designing experiments; the role will closely work with the data scientist and analyst teams to devise practical strategies and execution
  • Be accountable for achieving better returns per $ spent and optimizing user acquisition and retention metrics
  • Translate short-, medium-, long-term pricing strategies into product / platform / data requirements to automate and scale pricing execution based on growing number of variables
  • Build a high performing, highly analytical pricing organization with the right fundamentals to realize Traveloka's growth aspirations. People development, management, and grooming skills are necessary - the role is accountable for team and organizational building
  • Lead the efforts to develop expertise of users and markets in the travel sector as a baseline understanding to improve our offerings
  • Work with external and internal stakeholders to realize collaborations, obtain buy-ins, and cooperate on prioritized initiatives
  • Be fluent with balancing returns and pursuing scalability
  • Develop strong and robust infrastructure to allow for agile, timely business growth
  • Drive pricing executions; with a good balance of quick, practical experiments and fundamental building

Requirements

• Minimum 10-15 years of similar experiences, esp. in leading pricing organization with proven track record of business results – capabilities in SQL is a plus
• Experienced in leading regional / multi-country teams is a must;
• Analytically and financially sound, fluent with investment decision making with users as the main anchor;
• Fluent with quantitative, qualitative analysis and possess critical thinking trait;
• Excellent communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way;
• Flexible, comfort with ambiguity and dynamically shifting priorities, deadlines, and demands;
• Experience in working in a fast-paced, deadline driven environment with limited resources;
• Strong work ethic (takes ownership), self-motivated and quick-study mentality; able to multi-task and manage own workload with limited supervision;
• Passionate about customers;
• Methodical, data oriented and highly organized;
• Strategic, visionary but also excellent in execution

[POSITION: FULL-TIME] ADMINISTRATIVE

As an Administrative Officer, your role involves collaborating with the director to deliver administrative assistance and manage daily operations within the company.

Roles & Responsibilities:

- Ensure timely preparation and processing of expense reports.

- Monitor and organize all documents for approval.

- Compose communications as necessary.

- Cultivate and sustain a comprehensive understanding of the company's business processes and systems to support job duties.

- Assist in the work and communication of executives.

- Maintain office facilities as required.

- Offer administrative assistance to senior leadership.

- Exhibit exceptional organization, attention to detail, and the ability to prioritize numerous tasks.

- Handle general administrative processes within departments.

- Assist with printing and collating tasks as requested by the team.