Job Description

The successful candidate will be a Scrum Master handling applications, products and initiatives pertaining to Passenger Servicing and Day of Travel Systems.

Key Responsibilities include:

• Lead and manage assigned suite of applications/products and initiatives for SIA Customer Service and operation Division.
• Review and analyze business requirements. Liaise with Business users on Business process reviews and improvements. Propose IT solutions that are aligned to the Enterprise Architecture and Digital roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Manage the overall delivery of IT projects. Anticipate any potential issues that might impact the project. Track and report project status to project steering committees.
• Ensure that the processes and procedures are followed for audit compliance.
• Conduct regular review of application portfolio and technical landscape to identify redundancy and operational inefficiency, and to recommend and implement improvements.
• Monitor the product roadmap for periodic upgrades. Assist the business in the budgetary sizing of their IT plans.
• Track and identify feasible airline applications and technologies for potential adoption by business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Degree in Information Technology or related fields.
• Experience in Agile methodologies and completed at least 3 major projects (Certification scrum master is a plus).
• Experience in Design Thinking and Business Process Review.
• Strong analytical, project and vendor management skills (certification for PMP, etc, is a plus)
• Excellent communications and interpersonal skills.
• Experience in integration architecture, java, CI/CD and TDD/BDD.
• Experience in Airline domain/projects (reservation and Departure control) and, awareness on the airline industry standards and technology trends.

Job Description

The successful candidate will be part of the Information Technology Division, Revenue Generation & Customer Experience Department, working with a team of PMs, developers, UX designers, Product Owners and QA specialists to enhance SIA's customer facing mobile application.

Key Responsibilities include:
• Working with Business Units, identify, specify and prioritize features, functionality and capabilities, ensuring they are clearly specified for developers.
• Review and analyse business requirements.
• Propose IT solutions and implement according to digital roadmap timeline.
• Improve reach and effectiveness of sales & marketing activities using digital technology.
• Strengthen personalization of services delivery and customer engagement.
• Digitize key operation processes and support total mission management.
• Drive key IT capability to transform business.
• Work with technology, business units and relevant functional managers to ensure that solutions delivered are aligned to the digital enterprise Architecture and IT Application roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Anticipate any potential issues that might impact the project.
• Track and report project status to leadership groups.
• Monitor the product roadmap for periodic upgrades.
• Assist the business in the budgetary sizing of their IT plans.
• Track and identify feasible airline applications, key technology trends and technologies for awareness, and potential adoption by the business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Possesses a degree in Information Technology or related fields.
• Must be a Certified Scrum Master.
• Minimum 3 years of relevant working experience.
• Strong analytical, project management, communications and interpersonal skills.
• Knowledgeable in software development methodologies such as Agile and SDLC, as well as digital development platforms, tools and deployment technologies.
• Knowledge / practical experience in digital UI/UX domain is preferred.
• Practical experience in website or mobile app related technologies and software development is preferred.

Job Description

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Use the business process requirements to drive the detailed design of the application and technical architecture components.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Ability to work in teams and individually when needed
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Familiar with the following technologies:
• Script: JavaScript, jQuery, TypeScript, ES6, jQuery
• Design & Style: HTML5, Responsive/Adaptive Design, Design Thinking, Usability Design, CSS3, LESS, SASS, Bootstrap
• Frameworks: (At least one of the following) ReactJS, AngularJS, Vue.js
• Web DevOps & Test: Git, Grunt, Bower, npm, Jasmine, Selenium
• Backend: REST API with Spring, SpringBoot, Node.js

Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Job Description

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver EUC projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Take ownership of administering, maintaining, and supporting key Microsoft technologies, including Active Directory, Azure AD, Intune, and O365. Ensure these services are operating optimally and securely.
• Lead a team of EUC field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities.
• Oversee the management and administration of end-user devices, such as laptops, smartphones, and tablets, ensuring they are up-to-date, secure, and compliant with organizational standards.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. This will facilitate efficient onboarding and support for end-users.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the overall IT infrastructure.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.
Note: You could be posted to any subsidiary in SIA Group.

Requirements

•A bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
• A minimum of 3 years of experience in an EUC Engineer role or a similar IT support role.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills, with the ability to explain complex technical concepts to non-technical users.
• Exceptional customer service and interpersonal skills, with a focus on building relationships with internal clients.

Job Description

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Use the business process requirements to drive the detailed design of the application and technical architecture components.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Eligibility Criteria

• For Ground StaffNon-Specialists: Minimum 2 years in current role, subject to meeting the requirements below.
  Specialists: Minimum 2 years in current role and minimum 5 years in current function, subject to meeting the requirements below.
  If you are successful, this will be considered a lateral transfer.
• For Non-Ground StaffSubject to meeting the requirements below.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Ability to work in teams and individually when needed
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Familiar with the following technologies:Script: JavaScript, jQuery, TypeScript, ES6, jQuery
  Design & Style: HTML5, Responsive/Adaptive Design, Design Thinking,
  Usability Design, CSS3, LESS, SASS, Bootstrap
  Frameworks: (At least one of the following) ReactJS, AngularJS, Vue.js
  Web DevOps & Test: Git, Grunt, Bower, npm, Jasmine, Selenium
  Backend: REST API with Spring, SpringBoot, Node.js

Job Description

The successful candidate will join the Information Technology Division, Cloud & Platforms Department.

Key responsibilities include:

• Set the technology roadmap and standards for database technologies covering traditional RDBMSs as well as modern NoSQL / specialised databases
• Implement and maintain full operational lifecycle procedures from deployment, to maintenance/patching, backup/recovery and decomm using extensive automation
• Provide 24x7 operational support of database systems with responsibility for uptime, overall system performance, identifying root cause and implementing improvements to avoid recurrence
• Perform security compliance activities, e.g. security reviews, implementing security controls, logging etc
• Provide end-to-end support and advisory including support required by application developers

Requirements

• Possess a degree in Information Technology or related fields with good experience in multiple data or database centric roles
• Strong understanding of database concepts with deeper knowledge of Oracle and MySQL
• Experience is required in the following areas:Strong understanding of operational processes and automation
  Shell scripting, ideally using Python
  Performance, capacity planning and database/query tuning.
• The ideal candidate will have:Experience working with Continuous Integration and Delivery and how it impacts persistent data tiers
  Experience working with other infrastructure teams / technologies
• Strong logical and analytical skills with the proven ability to learn new subjects quickly

Constructor is an all-in-one platform for education and research. With expertise in machine intelligence and data science, Constructor is built to cater to the needs of schools, higher education, corporate training, alternative credentials, and professional sports, offering solutions for teaching and administration, learning and research.

From infrastructure to applications, Constructor elevates learning experiences, empowers educators, and drives research breakthroughs.

Our headquarter is located in Switzerland. Also we have offices in Germany, Bulgaria, Serbia, Turkey, and Singapore.

Constructor is hiring an Office Coordinator and Receptionist to support office management tasks in our growing Singapore office.

Duties & Responsibilities:

• Provide Front desk reception duties for the office which includes handling all phone calls and managing internal & external customers timely and professionally.
• Receive and greet all visitors in a professional manner
• Booking meeting rooms, ensure that meeting rooms and reception area are tidy and presentable, will all necessary stationery and material (pens, paper, water, etc.)
• Collect and distribute all incoming mail and courier items, handle outgoing mail
• Provide basic and accurate information in-person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk
• Coordinate office cleaning
• Assist in market research to identify the best service providers in terms of costs and service quality for office supplies, couriers, and cleaning services
• Assist in the coordination of ad-hoc company functions/events
• Assist in any ad-hoc duties, projects, and activities as and when required
• Provide administrative support to the team and office administration tasks.
• Receive and archive original contracts, invoices, expense reports
• Prepare access cards for the new hires
• Make sure the local Covid-19 policy is followed in the office
• Other tasks and duties assigned by management

Qualifications & Experience

• Minimum 1-2 years of work experience in office management and receptionist roles
• Able to work independently without much supervision
• Strong organizational and multi-tasking skills
• Pro-active and attention to detail
• Excellent customer service, communication and interpersonal skills
• Proficient in Microsoft Office Suite and comfortable learning new software as required

Why join us

• Office is centrally located at Suntec City Office Tower 3
• Full-time position, 5 working days
• 20 days of Annual Leave
• Good international health insurance coverage
• Be part of a growing international EdTech company

We're at the cutting edge of communication technology, dedicated to revolutionizing how people connect and communicate online. We're currently developing a state-of-the-art desktop chat application designed to offer a seamless, intuitive, and rich user experience. Our mission is to empower users with a platform that supports real-time messaging, file sharing, and more, all wrapped in a sleek, user-friendly interface. If you're passionate about building desktop applications that make a difference, join us in shaping the future of communication.

Responsibilities

• Develop and maintain the desktop chat application using Electron, Node.js, and React.
• Work closely with the UI/UX design team to translate designs and wireframes into high-quality code.
• Optimize components for maximum performance across a vast array of web-capable devices and browsers.
• Implement real-time messaging and file sharing features.
• Ensure the application is secure, performant, and scalable.
• Debug and resolve issues across the application stack.
• Collaborate with the product team to define feature specifications and build the next generation of our desktop application.
• Keep up-to-date with the latest developments in desktop application development and suggest improvements to our technology stack and development practices.
• Requirements
• Proficient in JavaScript, with a strong understanding of Node.js and React.
• Experience with Electron or a willingness to learn and develop desktop applications.
• Familiarity with modern front-end build pipelines and tools.
• Experience with real-time communication technologies (e.g., WebSocket, WebRTC) is highly desirable.
• Knowledge of state management patterns and best practices (Redux, Context API).
• Understanding of security practices for desktop applications.
• Ability to work with version control systems such as Git.
• Strong problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Nice to Have
• Prior experience developing chat applications or similar real-time messaging services.
• Familiarity with additional programming languages and frameworks (e.g., TypeScript, Angular, Vue.js).
• Experience with databases (e.g., MongoDB, PostgreSQL) and cloud services (AWS, Azure)

How to Apply

• Please be prepared to share why you're the perfect fit for this role, and any relevant work samples or project links (GitHub/Bitbucket profiles encouraged)

Job Scope

· According to company's business strategic development plan, conduct research and planning on overseas markets, industries, competition, and segmented business. This forms the planning foundation for the company's overall strategy.

· Based on the requirements of the company's business development strategy, research market trends in specific overseas regions and areas. According to the needs of regional business development, conduct specialized market research, customer studies, and operational research, forming insightful and advisory proposals for the regional and area markets.

· To meet the needs of the company's regional and area business expansion, as well as the requirements of overseas operations managers, to carry out business development (BD) work for strategic business resources. This includes the selection, expansion, contact coordination, and maintenance of resources such as customers, products, technology, sales, and ecosystem partners, as well as the establishment and development of strategic relationships.

· In response to specific business development and operational themes as required by the General Manager, undertake relevant research, and propose solutions.

· According to the strategic management deployment of the Strategic Centre, collaborate to support the advancement of related company-level business initiatives and the implementation of company-level strategic activities.

Job Requirements

· Degree and above in business and related field, MBA is preferred.

· Over 5 years of working experience in strategic analysis, market analysis, business planning, etc.

· Experience market research and analysis planning are required. Having work experience in a management consulting company is a plus.

· Ability to establish and expand business connections, communicate with commercial resources, and undertake strategic business resource expansion in areas such as clients, products, technology, sales, and ecosystem partners for the company.

· Fluent in English and Chinese to liaise with Chinese associate.

Job Description

• Create and maintain fully automated CI /CD processes at the organization level and be the focal point of contact for DevOps related work items.
• Work closely with the development, operations, QA and other internal users to enable delivery and release pipelines in a hybrid cloud model
• Create & maintain scripts for customizing the tool set, build, deployment, maintenance, and related tasks.
• Gatekeep quality and security across the pipeline including identifying rules, false positives and govern software delivery.
• Generate reports and provide status of builds, releases and deployments and generate the outcome metrics.
• Automate standard service offerings related to the deployment, maintenance, as appropriate.
• Articulate technical and business-related problems and solutions in a concise, effective manner.
• Take ownership of the activities assigned and opportunities for improvement, driving the work to completion for the definition of done.
• Work collaboratively and share knowledge of automation skills with team members to scale the capability of improving processes and services.

Required Skills

• Possess a degree in Information Technology or related fields.
• Strong Linux shell scripting experience is a must. Background in Windows is a plus.
• Solid understanding of source code control systems, branching, merging, releases for both SVN and Git flavours including Bitbucket and AWS codecommit
• Experience with CI/CD tools such as Jenkins, Artifactory, Jira, Confluence, Static and dynamic security tools like SonarQube, Appscreener, Burpsuite, Accunetix etc
• Reporting and Logging tools like ELK or Splunk will be a great advantage.
• Experience in automated development & deployment to Cloud infrastructure (AWS & or Azure).
• Experience with Openshift containers deployment will be a major advantage and or any Kubernetes orchestrations.
• Experience with automation/configuration management using Chef, Salt, Puppet, or an equivalent is nice to have.
• Experience with Scripting using Groovy will be an advantage.
• 2-5 years automating system tasks and creation of compute resources using Ansible.
• Deep understanding of Java, Node & Python applications
• Strong Linux sysadmin and shell scripting skills.
• Engineering mindset - focus on designing, implementing, and improving processes and technology.
• Systematic problem-solving approach and general curiosity required to solve difficult issues.
• Ability and desire to learn new technologies and apply new skills.
• Strong communication skills.

Are you an experienced security professional with a passion for governance, risk and compliance? Our client is an established digital asset based company and is looking to hire an Information Security Professional to join their team. You will play a critical role in ensuring the security and compliance of the company’s platform.

Responsibilities:

· Develop and implement comprehensive governance, risk and compliance frameworks aligned with industry standards and regulatory requirements

· Coordinate risks assessment, provide recommendations, and track risk mitigation efforts

· Manage compliance activities, audits, and third party risks assessments

· Conduct security awareness training and build relationships with stakeholders to establish a robust GRC framework

Qualification:

· Minimum 5 years of experience in Security GRC

· Strong knowledge of security frameworks and standards (e.g ISO27001, MAS TRM )

· Fluent in both English and Mandarin essential for communication with Mandarin speaking stakeholders based out of Singapore

· Ability to thrive in a fast-paced environment and adapt to evolving priorities and challenge

If you’re ready to make an impact for a safer future, we want to hear from you! Apply now to be part of the exciting journey.

Job Description

We are seeking a highly motivated and experienced Business Development Manager to join our business development team. As the Business Development Manager for Market Making Services, your primary responsibility will be manage inbound leads, communicate with clients and manage client relationships for long-term success

Responsibilities

- Responsible for customer development within the crypto industry, with the objective of converting project parties into customers of the company's market maker business. This entails utilizing various channels and methods to achieve sales targets.

- Gather and systematically document customer information and requirements, addressing any issues that arise during the market making process.

- Support the team in continually optimizing internal and external workflows and execution processes, contributing to the maintenance of the company's reputation for service quality.

- Nurture customer relationships, uphold the brand's reputation, and relay market information and customer needs back to the company.

Qualifications

- Proven track record in business development or sales roles within the financial services industry, preferably in the crypto/DeFi/blockchain sectors.

- Strong understanding of market making services and their significance within the crypto/DeFi/blockchain ecosystem.

- Familiarity with quantitative trading strategies, algorithmic trading, and high-frequency trading technology is highly desirable.

- Essential skills for this role include strong analytical and communication skills, the ability to elaborate on projects, a cooperative and affable nature, as well as proficiency in independent market research, coordination, analysis, public relations, negotiation, and planning and organizational skills.

- Fluency in written and spoken Chinese is essential, and a certain level of proficiency in written and spoken English is also required.

Astek is offering a role of Mid - Senior Level Full Stack Developer with focus on .NET(C#)

Responsibilities:

• Work on applications that involves analytics, data and investment processes/workflow
• Integration with external products.

Requirements:

• .NET (C#)
• Java or Python
• REST-based services
• MS SQL – ability to build complex queries and stored procedures.
• React JS
• Containers – Docker or Kubernetes

Advantageous skills:

• SSAS Tabular Model
• React Native or Xamarin – ability to develop native mobile applications
• Unit Testing – Xunit or NUnit and any mocking frameworks

Job Description

The Data Center Facilities Manager plays a critical role in ensuring the smooth and reliable operation of our data centre infrastructure. You will be responsible for overseeing all aspects of the facility's operation, including power, cooling, fire protection, security, and environmental controls. Other responsibilities include managing data center floor space and security. You will also lead a team of outsourced technicians and contractors, to manage projects, and ensure compliance with all relevant regulations.

Key objectives are to:

•Maximize uptime: Ensure the data centre infrastructure meets the required availability levels and minimizes downtime, preventing outages, service and data loss.

•Maintain system redundancy: Implement and manage redundant systems for critical infrastructure to ensure smooth operation even during maintenance or unexpected events. Ensure maintenance regime is adhered to and any arising gaps remediated in a timely manner.

•Control operational expenses: Manage budgets effectively and find cost-saving opportunities for maintenance, upgrades, and external services

•Plan and strategize data center requirements to meet SIA current and future IT roadmap.

Responsibilities:

Lead and manage:

•A team of outsourced data centre technicians and contractors, providing guidance, training, and performance feedback.

•Projects related to the maintenance, upgrade, and expansion / optimization of the data centre infrastructure.

•Hosting sites are run as per SLA and within limits of key data centre operating parameters for power cooling and environmental settings

•Emergency response plans for diverse scenarios like power outages, fires, or natural disaster

Ensure optimal performance:

•Of critical infrastructure systems, including power distribution, cooling systems, fire suppression systems, and security systems.

•Of the data centre environment, maintaining optimal temperature, humidity, and air quality.

•Of operational efficiency and resource utilization.

Plan and execute:

•Preventive maintenance schedules and corrective actions for identified issues.

•Emergency response procedures in case of power outages, equipment failures, or other disruptions.

•Budgetary allocation and resource management for the data centre facilities.

Maintain compliance:

•With all relevant safety, environmental, and regulatory standards.

•Lead and manage data center audits

•Documentation for all systems and procedures.

Collaborate:

•With IT and other teams to ensure the smooth integration of data centre operations with other critical functions.

•With external vendors and service providers to maintain and upgrade equipment and systems.

Data Cente strategy and migration:

•Responsible for providing Data centre design and construction inputs, sustainability initiatives, and energy efficiency optimization

•Work with IT team for data centres space and power requirements

•Work with and support IT team for any data centre migration as required

•Responsible for writing Datacenter related tenders such as maintenance contract, co-location sourcing etc. and writing management approval papers.

Requirements

•Bachelor’s degree in electrical or mechanical engineering with minimum 5 years relevant industry experience or Diploma in electrical engineering with a minimum of 10 years of experience in datacentre infrastructure and facility management

•Familiar with fire safety rules and regulations associated with operating complex datacenter infrastructure

•Proficient in data centre monitoring and management software

•Familiar with data center fiber and structure cabling would be a added advantage

•Possess Datacenter certification eg. CDCP, CDFOM

•Familiar with TIA-942-B design standards for Datacenter, Uptime Standards and ASHRAE requirements

•Familiar with IT hardware specifications and computer racking requirements for datacenter space and power planning.

•Excellent organizational/administrative skills as well as strong communications & interpersonal skills

•Must be a positive, collaborative, active excellent problem-solver, being customer service oriented and conscientious.

•Willing to work on non-office hour and weekend including public holidays

Job Description

The core mission of Singapore Airlines (SIA) Digital Innovation Lab (DIL), also known as KrisLab, is to drive the digital innovation strategies and initiatives, enabling SIA Group to be the leading digital airline. DIL is focused on building an innovation culture across SIA Group, solving business units’ challenges and building ideas to implementation.

SIA digital innovation is focused on delivering business impact at speed through partnerships with Business Units (BUs) and global innovation communities and innovators. A strong, execution-focused team that drives innovation from an idea through prototype development, Proof of Concepts (POC) to validate business case and technology feasibility and to launch an idea to the market is critical.

Your role as a Senior / Digital Innovation Technologist is to drive the development of digital ideas submitted by SIA Group staff and through the BUs through DIL innovation programs to deliver impactful business outcomes and support the building of an innovation culture in SIA Group. The role includes the following:

1. Digital Innovation / Technology Development and Support

- Managing the ideation and prototyping process for digital ideas submitted by SIA Group staff and BUs, employing the build-measure-learn concept:

o Manage the ideas pipeline, evaluate, groom, and validate ideas submitted

o Validate ideas/prototypes through various means such as interviews, user testing

o Partner with SIA Group staff and/or BUs to drive the articulation of impactful problem statements and design low-fidelity prototypes or wireframes for validation

o Evaluate, engage and supervise the internal development resources, start-ups and/or technology partners to build high-fidelity prototypes

o Prepare and assist staff with pitches to senior executives/management and key stakeholder

o Perform overall project management for qualified ideas from prototyping through the MVP stages

- Design, set up and institutionalise the technology development standards, practices and processes for ideation, prototype and POC solutioning, put in place and manage the requisite digital toolboxes and sandboxes (hardware/software) in KrisLab to support such developmental and solutioning efforts

2. Partnership Engagement to drive technology development

- Facilitate discovery of new and emerging technologies, articulate relevance and contextualise use cases to BUs

- Coordinate with external open innovation communities and partners (e.g. Institutes of Higher Learning (IHL) research institutions, incubators and accelerators, VCs, etc.)

3. Business Engagement to drive corporate innovation and intrapreneurship

- Develop strong relationships with BUs and IT to establish deeper understanding and better articulation of business opportunities, customers’ and business pain points, immediate and longer-term business pain points and challenges

Required Skills

· A degree in a technology related discipline, preferably with good project management experiences applying Agile, Design Thinking, and Lean Start-up methodologies

· Results-focused, execution-oriented, proven track record in executing projects

· Practical development experiences with programming in languages, e.g. JavaScript, Python and their related frameworks

· Fast and independent learner, proactive and willing to pick up new technical skillsets

· Good grasp of technologies (e.g. Augmented/Virtual/Mixed Reality, Internet-of-Things, 5G, Artificial Intelligence, Analytics, Blockchain, Metaverse) and their use cases

· Possess exceptional EQ and AQ, creative and passionate to see ideas become reality, strong facilitation, negotiation and influencing skills

· Possess ability to engage and communicate ideas and concepts simply and effectively across levels of the organisation

· Experiences working in start-ups, incubators and/or accelerators and/or aviation and travel industry will be advantageous

· Preferably with 2-5 years of related working experience

· Professional Scrum Master certification

Job Description

Job Responsibilities

• Provide day-to-day technical support to in-house company users (including regional offices)
• Manage servers, networks (LAN, WAN, VLANs and Wireless), computers, routers, switches, firewalls, CCTV, door access, software deployment, security updates and patches.
• Manage system and network security.
• Assist in IT requirements for onboarding and off-boarding of all employees.
• Provide professional recommendations for upgrades or modifications to IT systems.
• Manage IT inventory in store.
• Manage software license and domain renewals.
• Other ad-hoc duties as assigned from time to time.

Job Requirements

• Minimum Diploma in Computer Science / Information Technology or related field.
• Minimum 2 years of relevant working experience.
• Proficient in Microsoft Windows (10/11/Server), VMware vSphere.
• Technically inclined and hands-on, keen to pick up new technology and skillsets.
• Knowledge of the SAP B1 system is advantageous but not a must.
• Knowledge or past experience in IoT implementation would be advantageous but not a must.
• Able to communicate effectively.
• Good attention to detail and ability to multitask.

The Research Assistant / Senior Research Assistant will conduct research in deep learning and Artificial Intelligence, perform experiments, and publish research papers in top-tier venues.

Qualifications & Experiences:

• Bachelor's / Master's degree in computer science, engineering, or a related field with a focus on computer vision, and an advanced level of understanding and expertise in the field.
• Proficiency in programming languages (Python)
• Familiarity with computer vision libraries and tools (such as OpenCV, TensorFlow, PyTorch) is essential.

Job Description & Requirements

Responsible for Windows servers, AD, DHCP, DNS and GPO implementation and maintenance.
Responsible for insuring the day-to-day operation, reliability, and integrity of the client’s environment. This includes the installation, maintenance, and management of all system related technologies such as VMware, backup, patch management, anti-virus rollout/support/monitoring.
Perform cloud technology administration on platforms such as AWS, Azure, Office365, etc.
The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity.
Responsible for performing system generation, tuning, configuration, upgrades, performance management, disaster recovery, network troubleshooting, end-user support and usage reporting as required.
This position is responsible to work with all technology team member to insure proper design of system architecture.
Analyses existing customer system infrastructure and identify potential enhancements to sustain and improve optimization and performance.
Perform MS Windows 2008/2012/2016 and health checks.
Create and maintain documentation, report generation/customization.
Provides clear oral and written communication.
Maintains high quality customer service to customers.

Requirements

Diploma/Degree in Computer Science Engineering in relevant discipline.
ITIL, MCSE/MCSA certification or equivalent preferred.
Minimum 3 years’ experience in supporting and implementing IT infrastructure.
Strong consultancy and interpersonal skills.
Good technical/engineering/development practice.
Hands-on system design and/or configuration experience with Microsoft Technologies, VMware, Backup Software and Cloud Technologies.
Experience in VMware server virtualization and administration.
Working knowledge of Microsoft Server OS Roles and Features is required.
Well rounded technologist willing to learn and understand networking, middleware, storage, backup/restore, automation, system and security.
Experience planning and developing support processes and adhering to best practices
Ability to quickly comprehend the functions and capabilities of new technologies.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R23118940> <Sharmaine Lim Sze Ying>

Responsibilities:

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables

• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits

• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management

• Create project specifications, schedules as well as planning and securing of resource requirements

• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects

• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model

• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules

• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities

• Any other ad-hoc duties as required or assigned

Requirements:

• Degree or Diploma in Computer Science or Information Technology or its equivalent

• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project

• Management of medium to large projects

• PMP certification or its equivalent is an advantage

• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support

• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects

• Possess experience in managing RFP, RFQ and RFI

• Proven experience in strategic planning, risk and change management

• Knowledge of project management software tools and techniques is a must

• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously

• Effective influencing, organizational and problem-solving skills

• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels

• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R21100074 > <Cheryl Thng Wei Lin>

The APPS DBA will be responsible for database system administration and support. The DBA will be required to assist application team on databases system implementation, setup, maintenance, support and troubleshooting application database related issue for clients.

To provide effective and efficient delivery of infrastructure projects, services and database administration support to customers. Support development team on PL/SQL programs and Shell Scripting.

Job Description

• Responsible to provide Oracle Database, MS SQL Server administration and support for projects/clients.
• Create database objects (tables, indexes, etc.)
• Write database procedures, functions, and triggers
• Assist developers with database activities
• Tune database queries
• Assist application team to troubleshoot application/database related issues. Manage and coordinate with vendors to provide database support for the customers.
• Create, document, and implement standards and/or complex modelling to monitor and enhance the capacity and performance of the database.
• Coordinating with customers and application project managers for database infrastructure implementation and setup as per application requirements.
• Responsible to plan, schedule, track and coordinate with project manager, application support for database system version upgrade and database server patches.
• Manage, design and implement database backup and recovery procedure for database recovery. Implement monitoring for database backup.
• Assist application team to troubleshoot application/database related issues. Manage and coordinate with vendors to provide database support for the customers.
• Provide SIT, UAT and Production database application installation, setup and support.
• Manage and configure the database backup and day to day operations.

Requirements

• 5+ years’ database administration experience of Oracle RDBMS & support on Solaris/Unix/Linux environment. Knowledge on managing Oracle Golden Gate & MS SQL Servers will be an advantage. Strong in PL/SQL.
• Experiences on Oracle databases troubleshooting and maintenance.
• Experience on database security hardening, monitoring and capacity planning.
• Ability to coordinate with customer, application project managers & vendors on database infrastructure setup and installation.
• Ability to work under pressure, meet tight deadlines and a commitment to maintain optimum database system availability for customer.
• Strong customer focus with emphasis on commitment to continuous improvement in database system availability and performance.
• Experiences on Oracle databases and Oracle Golden Gates troubleshooting and maintenance will be useful.
• Experiences in shell scripting

Job Descriptions

Maintaining and administering the networks environments including hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and network problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Coordinating computer network access and use.
Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
Attending audit meetings and ensure proper documentation of all work done.
Vendor management
Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
Provide PABX support based on Client’s SOP and documentation
Attending to machine faults related to network problems during office and after office hours.

Job Requirements:

3-4 years of network
Network security
HPE network
Wifi knowledge (Aruba or Cisco)
Fortigate, Palo, or Cisco firewall experience
Megapop and SD-WAN knowledge
Work with vendors
Networking best practices
PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R23118940> <Sharmaine Lim Sze Ying>

Responsibilities:

- Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.

- Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.

- Apply extensive knowledge of the client's business and industry to develop requirements specifications.

- Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.

- Develop visualization, user experience and configuration elements of solution design.

- Execute and coordinate requirements management and change management processes.

- Develop and maintain internal and external relationships to support management of scope and expectations.

- Participate in proposals, feasibility studies, implementations, and new business development.

- Operates as a team member and as a team leader. Advise on methods to improve business processes.

- Consider the business implications of the application of technology to the current and future business environment.

- Develop and execute acceptance test plans and test cases.

- May lead the training of clients and peers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R21100074 > <Cheryl Thng Wei Lin>

Job Description:

• Collaborate with the business analysts (BA) and Product Owners during the requirement gathering phase to review & understand the requirements to a deep level of understanding.

• Study and analyze all documentation on the SME lending process, from customer and RM origination to disbursement, to understand the business requirements and translate into test cases.

• Prepares test plans, test cases and test scripts. Write test cases and test scenarios (positive and negative) for assigned project.

• Execute regression tests, user acceptance testing and live verification.

• Report, track and determine priority of reported defects through discussions with users and logging in JIRA.

• Works with the development Team and SIT team during performance testing, regression testing, and UAT.

• Do timely tracking of issues and coordinating with users and tech team to resolve the issues within SLA (Response to users within 1 working day).

• Prepare the relevant documentation that documents the test scope, test data, test cases and overall testing progress

• Stays abreast of QA & Testing best practice and latest available tools, frameworks and standards

Requirements:

• Meticulous, analytical and process oriented, familiar with software development lifecycle

• You work smart with minimal handholding, and able to understand complex logics and workflows, so that test cases created are thorough and complete.

• Strong communication and collaboration skills, so that you can understand requirements clearly from users.

• A self-driven and highly motivated hands-on mentality

• Experience in UAT testing and using project management tools (Confluence, JIRA) is preferred

• Experience in banking industry and prior work experience in testing of digital lending platforms is preferred

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R21100074 > <Cheryl Thng Wei Lin>

Headquartered in Singapore, Bossjob is a chat-first AI-powered career platform for professional hiring, modelled after the one thing we need in our daily lives: instant gratification. Bossjob aims to provide real-time communication between talents and bosses to eliminate lengthy (or worse, unanswered!) application process through direct chat.

Combined with precise intelligent-matching, bosses are quickly recommended with skilled talents that closely match your job requirements – so you can hire better, faster.

Bossjob是专注于AI和直聊的在线找工作平台。品牌创始以来，为求职者和Boss们提供精准岗位和人才匹配，在线直聊功能减少沟通成本提高招聘效率！

We’re a diverse team based in offices across Singapore, Philippines, China, Indonesia & Japan and we welcome talented individuals around the world to be part of our journey. Want to join us? Check out our job openings!

Key Responsibilities:

Office Administration

· Manage the pantry by organizing supplies, monitoring inventory, and restocking when needed

· Oversee the administrative function for the office, including office equipment maintenance and procurement

· Manage office supplies, such as stationery and grocery supplies

Human Resource Administration

· Perform general HR administrative tasks, including preparing employment letters, confirmation letters, and other relevant documentation

· Maintain accurate employee records and ensure proper record-keeping practices.

· Coordinate interviews with candidates

· Take charge of planning and organizing company events, including team-building activities, celebrations, and other corporate gatherings.

· Handle employee inquiries and provide general support related to HR policies and procedures

· Assist with visa applications, ensuring accuracy and adherence to applicable guidelines

· Facilitate the submission of applications for Government Paid Leave, ensuring compliance with relevant regulations

Requirements:

· Min 3 years experience in HR/Admin

· Strong organizational and time management skills

· Excellent communication and interpersonal skills

Good to have:

• Entrepreneur spirit & working experience in startup

Why join us:

• Fast growing startup

• Opportunity to positively impact the lives of millions of people in this region

• Modern office in Central Singapore at Millenia (right next to Promenade MRT)

At Bossjob, we believe bringing a change to the world we live in through technological revolution is a chance once in a lifetime.