Minimum Qualifications:

• Diploma in Human Resources, Business Administration, or a related field
• At least 1 year of experience in an in-house or agency recruitment
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Preferred Qualifications:

• Experience in a technology-focused recruitment environment
• Working knowledge of Applicant Tracking Systems (ATS) and job boards
• Understanding of Singapore's Employment Act and MOM regulations related to recruitment and employment practices

About the Job:

Human capital is the driving force behind successful businesses worldwide. We take pride in making a tangible impact and you can too. Join our dynamic team as a Recruitment Specialist by connecting talent with opportunities in the rapidly evolving technology sector. This is an incredible opportunity to launch your career in recruitment, working alongside industry experts in a supportive, fast-paced environment.

Responsibilities:

• Establish and maintain robust relationships with stakeholders and candidates to provide a positive recruitment experience.
• Identify unique recruitment needs by understanding stakeholders' business requirements.
• Employ various sourcing methods to shortlist and select suitable candidates.
• Coordinate interviews between stakeholders and candidates.
• Provide professional guidance, manage expectations, and maintain strong post-recruitment relationships with stakeholders and candidates.

If you don't tick all the boxes, don't worry! We're all about building a diverse team and encourage you to apply if you believe you have what it takes.

JOB RESPONSIBILITIES

• Analyze the hotel's computer needs and issues, recommending appropriate systems and procedures.
• Coordinate and implement the hotel's computerization plans.
• Advise, plan, and manager computer system installations and operations.
• Evaluate and plan software configurations for different departments.
• Develop and establish data processing steps, ensuring internal checks and security controls.
• Monitor and assist users with recording, processing, and retrieving information, including new methods.
• Develop and monitor IT security guidelines.
• Train and supervise users on operating computer systems and equipment to ensure smooth operations.
• Schedule and perform regular maintenance checks on all computers and related equipment.
• Troubleshoot and resolve system problems, liaising with software vendors as needed.
• Perform any other tasks assigned by the supervisor or management.

JOB REQUIREMENTS

• Strong customer service skills with a focus on end-users and co-workers.
• Ability to lead a high-performance technology team.
• Proactive problem-solving approach.
• Ability to manage multiple priorities.
• Strong analytical skills in evaluating and implementing technology solutions.
• Excellent written and verbal communication skills.
• Proficient in hardware and software support across Mac, Windows, and Linux environments.
• Experience in remote administration, security management, networking concepts, firewall administration, Google account management, virtualization, large-scale NAS administration, database administration, and personnel management.

This role will be providing first level IT technical support on this critical public facing system and needs to be up 24x7x7. The focus of your role will be to follow documented processes to achieve high resolution rates within defined service levels (99.95% availability and 100% response and resolution SLA). We are looking for someone who is passionate about providing their customers with a high level of service and support.

Job Description

Build a cohesive 24x7 team and manage people effectively which includes :

• Recruit, train and support service desk representatives and technicians
• Coach & develop the team by monitoring team members' training & knowledge. (including Onboarding, training, knowledgebase, etc)
• Perform bi-annual assessment ensure high team's performance
• Review shift handover checklist and stay on top of team daily activities.
• Set the direction of the team with thorough understanding of the strategic vision for the service desk
• Align the team with written processes and standards to ensure operational consistency
• Encourage collaboration & engagement, promote no blame culture & transparency. This to ensure the team stays on top & informed
• Constantly review, plan and prioritise the short-term goals of the team to achieve the vision set. Eg: KPI: Service Desk Entry Error < 10% or 1st call resolution target or training service desk to be able to do early detection.

Ensure the team delivers excellence customer service (timely and accurately) hence reduce incidents & improved resolution time.

• Delivery, with the full ownership and responsibility of, the 24 hour service desk operations, to agreed SLA performance levels.
• Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are successfully resolved. Recommends changes to policies and procedure to streamline operations & set customer service standards.
• Oversees follow ups with customers to ensure timely case attention, resolution, escalation and closure, so that SLA is met.
• Ensure the team support & coordinate with Support teams (both internal & external) in incident/problem investigation and resolution to satisfy customer queries.
• Train the team to identify incident trends in order to elevate incidents in accordance with standard operating procedures. (Actively monitor incident & alert trending, always escalate timely and accurately.)
• Make sure the team contribute and submit knowledge request if found lacking in the knowledgebase.
• Communicate with executives and business stakeholders to ensure

Actively initiate and explore opportunities for improving support processes, productivity, reliability and stability and performance of systems and operations

• Provide customer feedback to the appropriate internal teams for better product/system improvement.
• Proactively logs, tracks, analyzes and evaluates inquiry/problem reports and makes recommendations to
• avoid or reduce incident recurrence.
• increase first call resolution.
• Improved problem resolution time
• Provide detailed best practice Service Desk reporting & dashboard to include Operational Performance, Continual Service Improvement and Trend analysis. (Trend analysis skill is mandatory)

Requirements

• Degree in Computing / IT discipline
  • Proficient level of Data analysis skill (Power BI preferred)
  • Experience with ITIL methodology (Certification in ITILv4 preferred)
  • Experience with call tracking / ticket management system dashboard & reporting (ServiceNow Certification preferred)
  • Experience of working in complex, high pressured environments within a 24-hour service structure
• Experience with automation and scripting
• Customer-service oriented with strong problem-solving attitude
  • Solid technical background with an ability to give instructions to a non-technical audience.
  • Strong leadership skills to coach and mentor
  • Strong interpersonal skills for interacting with team members and clients.
  • May need to do emergency cover – 12-hr shift including PH and Weekends.
  • Must be Singaporean as candidate due to nature of the job and would need to pass the client's security clearance
  • Fully Vaccinated

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/en-US/TD_Bank_Careers/job/Senior-Business-Systems-Analyst--Credit-Risk-Technology-_R_1359638

Join our growing team of Software Engineers & Business Systems Analysts working with the best and brightest in financial services developing TD's Credit Risk and 'x' Valuation Adjustment (xVA) system (e.g. adjustments for Credit, Funding, Capital, etc.). We are looking for a Business Systems Specialist to join our agile and highly talented development team.

We are looking for someone to plan, manage, and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks. You will provide technical leadership and work in close partnership with ambitious business and technology partners, project teams and stakeholders to plan, elicit, analyze, document, communicate and manage detailed functional specifications and testing.

• Manage the implementation and support of FO risk, P&L & capital measures across financial derivative products from all trading platforms using advanced financial modeling and reporting tools.
• Lead the delivery of projects (e.g. xVA/CCR system replacement, IBOR, SIMM & MVA, physical collateral) and enhancements for a wide range of clients and products in a fast paced, agile, dynamic and constantly evolving environment.
• Work closely with business stakeholders at all levels to understand and execute against business priorities while ensuring a high-level of service to end users.
• Define, document and translate high-level business requirements into detailed functional specifications, acceptance criteria, and use cases.
• Work closely with technology partners (e.g. Solution Designers and Architects) to develop effective and efficient solutions by researching and analyzing data and requirements, defining opportunities for business process improvements and making recommendations.
• Perform testing according to test plans, monitor and report on results, and walk stakeholders through test results when necessary.
• Provide second and third level support on production issues and business inquiries.
• Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
• Participate in quality management reviews, including designs, prototypes and other requirements work products.
• Implement vendor functionality, investigate issue/exception, and test bug fix and enhancement, by closely working with vendor and interpreting documentation.
• Deliver effective and efficient solutions by prioritizing tasks and ensuring project deliverables are implemented within time and budget.
• Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle.

Job Requirements:

• Minimum 5-8 years of experience in business requirement gathering, analysis, business process modeling and documentation within the financial and/or IT industry
• Experience with OTC Derivatives pricing, P&L reporting & attribution, xVA and risk, and CCR & CVA capital is strongly preferred
• Excellent written and verbal communication skills
• Strong analytical and data mining skills
• Ability to create exceptional requirement specifications
• Conduct User Acceptance Testing including designing tests, develop detailed test cases and test plans, documenting and sharing results
• Strong attention to detail with good organization skills
• Experience within Capital Markets and strong understanding of the financial markets and credit risk is an asset
• Experience with building a large distributed real-time risk/PnL system for front-office is an asset
• University degree in Mathematics, Business, Finance, Computer Science, or related field
• Industry certification (e.g. CFA, FRM) preferred but not required
• Experience with working on a trading floor / fast paced environment and being able to multitask
• Proficiency in SQL, Java, Python, background in any programming language will be an advantage
• Strong sense of ownership and customer focus
• Strong skills with MS Office products and Visio
• Ability to analyze complex issues from multiple perspectives and provide strategic recommendations
• Expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules
• Experience and comfort level acting as a subject matter expert and consultant, as well as contributor to potential project assessments and ability to work independently
• Experience working with Atlassian tools (JIRA, Confluence, Bitbucket)
• Experience with REST APIs

The Head Of Performance Management will be responsible for developing, implementing, and managing the performance management system, with a particular focus on Objectives and Key Results (OKRs). This role requires a strategic thinker with excellent analytical skills and a passion for driving organizational performance and employee engagement.

Key Responsibilities

OKR Implementation and Management:

• Lead the design, implementation, and management of the OKR framework across the organization.
• Collaborate with senior leadership to ensure alignment of OKRs with the company’s strategic objectives.
• Train and coach managers and employees on the OKR methodology, ensuring understanding and effective usage.

Performance Management:

• Develop and manage a comprehensive performance management system that aligns with the company’s goals and values.
• Monitor and evaluate the effectiveness of performance management processes, providing recommendations for improvement.
• Conduct performance reviews, providing guidance and support to managers and employees.

Data Analysis and Reporting:

• Collect, analyse, and report on performance data to identify trends, insights, and areas for improvement.
• Develop dashboards and performance reports for senior leadership to inform decision-making.
• Ensure data accuracy and integrity in all performance management systems.

Collaboration and Communication:

• Work closely with other departments line managers & HODs to ensure alignment of performance management initiatives with Company's overall strategies.
• Facilitate regular communication and feedback loops between managers and employees.
• Promote transparency and accountability through clear communication of performance expectations and outcomes.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, Organizational Development, or a related field.
• Proven experience as a Rewards Manager or in a similar role, with a strong understanding of OKR methodology.
• Excellent analytical, organizational, and project management skills.
• Strong interpersonal and communication skills, with the ability to influence and build relationships at all levels of the organization.
• Proficiency in performance management software and tools.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving skills and a proactive approach to identifying and addressing issues.

Preferred Qualifications:

• Certification in OKR or performance management is a plus
• Experience in change management and organizational development.
• Knowledge of industry best practices and trends in performance management.

Overview

Provides technology guidance to clients and orchestrates the interaction between clients and Microsoft resources to drive new opportunities, demand generation, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions.

Acts as the Technology Mentor for the customer or "go-to" person in established, long-term relationships with technical and/or business decision-makers at the Chief X Officer (CxO) level.

Drives conversations with clients to present the strategic value of Microsoft solutions and acts as a trusted technology advisor both internally and externally with technical and/or business decision-makers.

Gathers insights about client business and leverages existing architecture approaches to achieve Microsoft’s agreed commitments to clients. Leverages executive sponsorship, global resources, and leads the overall strategy development.

Responsibilities

Customer and Industry Insights

• Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization challenge customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates cross-regional teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Oversees technical teams for driving opportunities with others, as necessary. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
• Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Leverages industry trends from other industries to gather insights and develop an informed perspective on similar issues that may occur within their industry/industries. Applies industry knowledge to support customers in solving issues.

Trusted Advisor

• Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams.
• Creates security thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses their understanding of the customers' technology and security needs to establish Microsoft’s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists.
• Leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., Regional Experts, industry-specific partners) to build strong knowledge of the industry and the competitive landscape. Drives and leverages leaders from the partner ecosystem to bridge process gaps. Leverages deep understanding of their customer to share knowledge with extended team and leverages advanced knowledge of competitors to promote customer business perspectives. Partners with others (e.g., enterprise-channel managers) to provide sponsorship and increase impact.
• Acts as the voice of the customer, industry, and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Articulates the business opportunity for Microsoft based on product gaps.

Technology Strategy Formulation

• Leads analysis of overall customer needs, outcomes, and blockers. Determines key stakeholders for driving execution on the largest and/or most complex accounts. Partners with global executives to lead overall strategy development (e.g., blocker identification, partner strategy) to identify and address gaps and drive end-to-end solutions. Leads the adoption of technologies by plotting the long-term vision of the customer's business strategy and driving action to bring to fruition.
• Leads and ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation, and driving technology adoption.
• Creates mid- and long-term (e.g., 12 or more months) multi-horizon technology and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape. Challenges and validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Leads the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plans for and drives consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity (CPP).

Technology Sales: Demand Generation and Orchestration

• Creates, develops, and drives opportunities based on industry best practices, presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages partners and multiple channels (e.g., social media) to create demand. Orchestrates efforts to drive MCEM lifecycle and stage progression. Leverages experience and strategic foresight to lead technical teams by driving opportunities with Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demand. Uses advanced technical knowledge of products to determine feasibility of technical customer requirements requests and works with core engineering teams to prepare solutions.
• Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Solution Plays. Creates new Stage 1 opportunities, both billed and consumed, with technical decision maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues. Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities. Defines the blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow.
• Leads the customer journey into the era of AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business. Leverages expertise of current technology landscape and understanding of AI and Industrial Metaverse capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds a mid-term strategy for AI and metaverse projects as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams from the Specialist Team Unit (STU) and with appropriate Partners.

Differentiated Value Proposition

• Acts as the customer's Technology Mentor in established relationships with a line-of-business leader or senior executive within a large-scale or high-impact customer organization senior leaders, including technical decision makers (TDMs) and/or Business Unit leaders at the C-level (e.g., HR, Risk, Finance leadership). Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Drives market share (e.g., cloud, collaboration, AI). Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale, and represents the face of the business during public relations events for significant business wins.
• Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Provides an outside-in view around existing and emerging compete or other solutions that are also a requirement for the customer.

Mapping and Account Planning

• Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users. Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.
• Orchestrates internal teams and local partners (inclusive of global systems integrators and consultancy partners) to ensure sufficient technical resources for demand generation, when appropriate.
• Establishes best practices and standards around account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan.

Education and Thought Leadership

• Leads customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer’s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology briefings to customer technology senior decision-makers technical teams.
• Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach, and impact and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution.

Other

• Embody our culture and values

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 15+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience.
• 6+ years experience in relevant customer industry.
• 6+ years experience in digital transformation, or using technology to drive customer business outcomes.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The job requires the beautican to develop new clients as well as servicing existing clients in their beauty needs.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Candidate will need Network Security infrastructure knowledge. (1-2 years of experience preferred )

Organizational and process improvement skills as well as basic understanding of Network and Security DMZ infrastructure.

As a Junior Engineer you will be shadowing our External networks expert in their day to day

Learn about different external networks technologies.

Starting by DDI/LB , then Firewalls to finish by Threat Prevention

Become a junior external network engineer after few months on your preferred scope

You will oversee different processes of External networks team towers and work to merge processes / tools used by DDI/LB /Perimeter and threat prevention team members

Responsibilities:

• Learn about external networks technologies to eventually move to Engineer position.
• Collaborate with various stakeholders: project managers, application owners, and operations.
• Ensure smooth Service transition to operations.
• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.
• Help on change templates / mod ops automation.
• Liaise with Information Security partners to enforce compliance with standards.
• Support activities related to Audit, Compliance Reviews & Regulatory Exams.
• Manage external networks documentation repository.

Required Skills:

• Basic knowledge of Network Security Datacenter and DMZ infrastructure and how they are interconnected.
• Good understanding of change management principles, techniques, and tools.
• Experience in ITSM tools / reporting
• Experience in documentation repository tools
• A taste in process continuous improvement
• Understanding of Network Automation tools and processes
• Good verbal and written communication skills
• Must possess strong written and verbal communication, interpersonal and people management skills.
• Must be able to work and communicate effectively with all levels in the organization.
• Must demonstrate positive attitude with ability to manage stakeholder expectations and adaptable to changing environment.

Desired Skills:

• Experience with BMC Remedy/ and or Service Now ticketing system.
• Confluence/SharePoint/Wiki or other documentation repository tools
• Basic Knowledge of LB/Firewall/IPS/Threat Prevention
• Attention to detail, confident enough to raise questions and escalate when necessary.
• Understanding of the principles of network routing/switching
• Basic knowledge Unix/Linux and Windows environments
• Experience with automation tools such as Python, PowerShell, Ansible,
• API calls (to ticketing systems and network devices), and frontend web development.
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• ITIL Foundation would be a plus

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Coming from a technical background, you have a strong understanding of DMZ related technologies such as Firewalls , IDS/IPS, Load Balancers , Proxies ,how they are designed, deployed, and supported.

As a External Networks Architecture Engineer, your will be responsible for designing, implementing and managing operation escalation of our DMZ related devices

You will ensure maintain in operational condition in alignment with our global standards.

Ability to work varied hours to successfully interact and communicate on a global level.

Responsibilities:

• Accountable for end-to-end engineering and deployment of APAC region DMZ services
• Collaborate with various stakeholders: project Managers, application owners, product managers, global engineering domain leads and operations teams from service design through operations transition.
• Participate in hands-on implementation, configuration of devices and engineering new services into production.
• Ensure security controls are implemented and operating effectively as part of solutions delivery.
• Create designs based on industry best practices, engineering standards and security principles.
• Understanding the design/purpose of each application or infrastructure project, defining resource requirements to efficiently collaborate across other technology technical teams to deliver high visibility projects.
• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.
• Identifying and managing the mitigation of risks within the environment.
• Liaise with Information Security partners to enforce compliance with standards.
• Support activities related to Audit, Compliance Reviews & Regulatory Exams.
• Review of all capacity metrics to ensure availability of all services.
• Perform regular patching / OS upgrade / Hardware refresh to remediate vulnerabilities.
• Facilitate meetings among all stakeholders/ vendors regularly and produce status update reports periodically.

Required Skills:

• Minimum 5+ years of hands-on experience with large scale, complex network/DMZ environments preferably in the banking and finance industry.
• Analytical and technical skills with proven experience in network DMZ security technologies especially Firewall, IDS/IPS,.
• Knowledge of Web Content Filtering , IPAM & Load Balancer technologies
• 5+ years or more experience with deep understanding in Firewall technologies – Fortinet, CheckPoint, vendor platform & IDS/IPS technologies.
• networking troubleshooting and knowledge of web connectivity and protocols (PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Socks, etc.).
• Networking troubleshooting skills and request triaging including taking and analyzing traffic packet captures, policy research, traffic logs and system log reviews
• knowledge of networking communication principles, network standards, and network security practices.
• Experience in creating Application and network diagrams including all pertinent flows and decisions.
• Familiar with product deployments within a global banking environment.
• Understanding in Automation (Python, Ansible etc).
• Knowledge of regulatory risk management in Technology and Information Security domains preferred.
• ITIL processes knowledge: Change Management, Incident Management, Request Management, and Problem Management. ITIL certification preferred.
• At least one professional level certification in Network Security Mcafee , CheckPoint/Fortinet, Trendmicro IPS/IDS , Load Balancing , CCNA , etc] is desirable.
• Educated to degree level in IT/Engineering field.
• Strong discipline regarding enforcement of access and change management ITIL best practices and principles.
• Understanding of Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented.
• Strong technical acumen and analytical skills
• Good verbal and written communication skills
• Experience aligning actions to business impact and service restoration.
• Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level.

Desired Skills:

• 5+ years experience in Networking-related disciplines within a design, implementation, or operations role
• 5+ years of deep technical experience working on DMZ environments
• Knowledge of LB/Firewall/IPS/Threat Prevention
• Attention to detail, confident enough to raise questions and escalate when necessary.
• Understanding of the principles of network routing/switching
• Basic knowledge Unix/Linux and Windows environments
• Experience with automation tools such as Python, PowerShell, Ansible, API calls (to ticketing systems and network devices), and frontend web development.
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience deploying large-scale, global projects and programs.
• Familiarity with IT security and risk management practices.
• Excellent organizational skills, able to manage multiple work streams simultaneously and respond to rapidly changing demands.
• Understanding of financial services regulatory and legal environment
• Ability to articulate technical and business issues and solutions effectively to business or technical staff across organizational layers.

Preferred Certifications:

• Cisco CCNA
• Firewall certification - Checkpoint CISA/CISSP or Fortinet ( FCS/FCA/FCP )
• Any othe Fortinet/LB/Proxy certification will be a plus.

Position Title: Global People Head

Reports To: CEO

Job Summary: The Global People Head leads the human resources function for a global internet company, focusing on attracting, developing, and retaining talent. This role ensures HR strategies align with business goals, fosters a positive culture, and supports the company’s global growth.

Key Responsibilities:

1. HR Strategy: Develop and implement a global HR strategy aligned with company goals.
   Work with leadership to integrate HR into the business plan.
   
2. Talent Acquisition: Oversee global hiring to attract top talent.
   Implement best practices for recruitment across all regions.
   
3. Employee Development: Create and manage global training and development programs.
   Promote continuous learning and leadership development.
   
4. Performance Management: Design and manage a global performance review process.
   Use performance data to improve employee effectiveness.
   
5. Diversity and Inclusion: Lead diversity and inclusion initiatives globally.
   Monitor and improve DEI efforts across the organization.
   
6. Employee Engagement: Drive initiatives to boost employee engagement and satisfaction.
   Implement and act on employee feedback.
   
7. HR Operations and Compliance: Ensure HR operations are consistent and comply with global laws.
   Develop global HR policies and procedures.
   
8. Compensation and Benefits: Create competitive global compensation and benefits strategies.
   Ensure fair and consistent pay practices.
   
9. Leadership: Lead and develop the global HR team.
   Foster collaboration across regions.
   
10. Change Management: Lead HR aspects of organizational changes, such as mergers or expansions.
    Communicate changes effectively to ensure smooth transitions.
    

Qualifications:

• Bachelor’s degree in HR or related field; Master’s degree preferred.
• 10+ years of HR experience, especially in global roles.
• Strong understanding of global HR practices and laws.
• Excellent leadership and communication skills.
• Experience managing large, diverse teams.
• Proficiency in HR technology and data analysis.
• Fluent in English; other languages are a plus.

Working Conditions:

• Frequent travel to support global HR efforts.
• May require extended hours during key initiatives.

Position: IT Application Manager

Working Location: North-east region

Working Hours: 8am - 6pm

Working Days: 5days

Salary Range: Up to $7.5k

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Support and responsible for IT Project from conceptualise to Delivery stage.
• Manage 3rd party vendors to ensure service and support are delivered in accordance with the service level agreement.
• To assist with procurement and maintain up to date inventory tracking.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Support the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• To ensure all transactions pertaining to System are properly completed within the cut-off date before performing month-end process.
• Support and assist in change requests and application enhancement to the ERP system.
• Handle ad-hoc IT projects whenever required.

JOB REQUIREMENT:

• Minimum Degree/Diploma in Computer Science or related field.
• Minimum 5 years of working experience in technical support in ERP system, as well as the
• Experience with Servers Backup and maintenance.
• Oversee IT services and operations, network infrastructure and telecommunication service, as well as handle the full spectrum of ERP system.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Organize board meetings/management meetings/business reports and other meetings, ensure Chairman's meeting instructions are effectively implemented.
• Assist Chairman in the review of the company's strategic planning/business objectives/business plans/investment and financing projects, put forward constructive comments and suggestions, track the implementation process and results.
• According to the company's development strategies, formulated implementation plans, organize and coordinate internal and external resources, promote the project in an orderly manner.
• Master the overall business information and organizational status of the company, provide timely and effective reference information for Chairman to make various decisions.
• Collect and sort out macro policies, regulatory changes and industry information related to the company's development for Chairman's reference, put forward constructive comments and suggestions, work with Chairman and strategy center to formulate and implement strategic plans.
• Assist Chairman in various public relations and business activities, deal with external matters related to the Company under the authority of Chairman.
• Drafting and reviewing major information disclosure and public reports about the company and Chairman.
• Other work within the scope of responsibilities.

Requirement

• Bachelor’s degree and above, major in statistics, marketing, business analysis.
• More than 10 years of corporate strategy development or business analysis work experiences, preferred experience in startup company.
• More than 3 years of team management experiences.
• Internet/mobile Internet/e-commerce/new media industry or Tech Start-up related work experiences.
• Have advanced enterprise management concept and strategy formulation ability.
• Be able to find the problems in the business and promote the solution of problems.
• Have user thinking, pay attention to user experience and customer feeling.
• Follow the company's value-oriented principle, in line with the company's corporate culture values.
• Fluent in English and Chinese to deal with China’s associates.

About Us:

We are a dynamic fintech company leveraging AI to predict market trends and deliver advanced trading technology. Our mission is to democratize access to top-tier trading tools, empowering retail investors to compete with professional traders.

Job Overview:

We are looking for a Data Engineer to join our team in Singapore. This individual will play a pivotal role in ensuring the integrity and quality of data that powers our machine-learning models. Responsibilities include data cleaning, processing, and organization, as well as implementing data governance practices to maintain data accuracy and compliance.

Key Responsibilities:

• Collect, clean, and process raw data from diverse sources for use in our predictive models.
• Develop and maintain databases, data systems, and data pipelines to ensure seamless data flow.
• Implement data validation processes to guarantee data accuracy and reliability.
• Collaborate with data scientists and machine learning engineers to understand data requirements and deliver high-quality datasets.
• Identify and execute data process improvements, such as automating manual tasks and optimizing data delivery.
• Establish and enforce data governance practices to ensure data quality, integrity, and compliance with regulatory standards.
• Implement and maintain robust security measures to protect data confidentiality.

Required Skills/Experience:

• Bachelor's degree in Computer Science, a related quantitative field (e.g., Mathematics, Statistics, Engineering), or equivalent practical experience.
• Extensive experience in data cleaning, preprocessing, and wrangling.
• Proficiency in SQL, Python, and Shell scripting.
• Familiarity with additional programming languages is an advantage.
• Experience managing large datasets and developing data pipelines.
• Strong analytical and problem-solving skills.
• Meticulous attention to detail.
• Excellent communication skills.

Preferred Skills/Experience:

• Experience in financial data analysis or working in a fintech environment.
• Understanding of machine learning concepts and processes.
• Experience with cloud platforms (e.g., AWS, Google Cloud, Azure).
• Experience with relational databases and data lakes.
• Proficiency with Apache Airflow for workflow automation.
• Knowledge of data governance frameworks and best practices.

Perks and Benefits:

• Competitive salary.
• Opportunity to work with a team of experts in AI and finance.
• The chance to contribute to a rapidly growing fintech company.

If you are passionate about data and eager to join an innovative team at the forefront of fintech, we would love to hear from you.

· Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets.

· Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success.

· Develop and maintain efficient customer support processes and standard operating procedures to ensure timely resolution and proper handling of customer issues.

· Develop and implement customer training plans to help customers in better understand and use of products, enhance customer satisfaction and product stickiness.

· Coordinate cross-departmental collaboration, closely collaborating with sales and product development teams to address customer issues and continuously improve products and services.

· Analyse customer feedback and data, identify problems and marketing opportunities, propose improvement suggestions and optimization plans.

· Manage the performance and resources of the after-sales operations team to ensure efficient operation and achievement of operational goals.

· Regularly report after-sales service operation status and customer feedback to the management, provide improvement suggestions and strategic planning.

Requirements

· Bachelor's degree or above from a domestic university ranked 211 or above, or overseas institutions ranked in the top 200 by QS.

· Over 10 years of experience in relevant field, including after-sales service or customer success in overseas market of SaaS products.

· Strong customer-oriented thinking and problem-solving abilities, capable of respond quickly to customer needs and providing high-quality solutions.

· Outstanding leadership and team management skills, able to motivate and guide teams to achieve performance goals effectively.

· Excellent analytical and problem-solving skills, capable of independent thinking and quickly addressing various challenges.

· Good resilience and teamwork spirit, able to maintain high efficiency and quality performance in a fast-paced and changing work environment.

· Strong business insights and market sensitivity, able to grasp market trends and customer needs, and provide effective suggestions for the company's business development.

· Fluent in both English and Chinese to communicate with Chinese associate.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Java Development Lead to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Understand end-to-end application architecture, interfaces, and configurations.
• Experience in Software Development Life Cycle (SDLC) process which incorporates Requirement Gathering, Analysis, Design, Developing, Testing, and implementing life cycle utilizing approaches like Agile, SCRUM, and Test-Driven Development.
• Participate in daily SCRUM meetings, sprint grooming/review, and demo with management and other teams.
• Work with TI partners for identifying new infra build requests.
• Work closely with Operations team and give demos on the project being developed.
• Coordinate with SIT & UAT teams for test execution and fix the issues on a priority basis.
• Plan deployment activities for SIT, UAT, PROD, and BCP environments.
• Work closely with Business Analysts, Scrum Masters, and Dev partners as an integral member of agile development.
• Work closely with DevOps to plan releases and escalate any potential stability issues.
• Plan performance test activities for newly implemented changes.
• Create/enhance technical procedures, adopting best practice guidelines, standards, and procedures.

Requirements: Essential Skills (Technical/Business/Managerial/Soft)

• 6+ years of experience in the banking industry with proficiency in analysis, design, development, testing, and deploying of Web-based, Client/Server, and Distributed applications on multiple platforms using J2EE technologies.
• Experience in web applications built on Java/J2EE, Angular, JSF, Spring Boot, JPA, Rest API, Hibernate, and SQL server technologies.
• Experience with CI/CD pipelines to integrate Java code to align with DevOps practices using Docker.
• Experience in Scheduling Tools - Blade Logic & Autosys.
• Working knowledge of application servers like JBOSS, WebLogic, WebSphere, etc.
• Working knowledge of monitoring tools like AppDynamics

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Manager in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 6 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation. Candidates with lesser experience will be considered at Associate Level.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security
• Familiarity with Technology Risks and Controls, Governance, Risk and Compliance tools.
• Knowledgeable in GRC tools configuration preferably with implementation experience in automating GRC processes using tools like Archer and Service now
• Working knowledge in the integration of the GRC tools with external data sources through API's and database integrations
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Overview

Public Sector organizations expect technology to be the main enabler of innovation to deliver on their organizational priorities and goals. Account Technology Strategists inspire and ideate with customers the possibilities technology provides to them, drive thought leadership in digital transformation and build strategic partnerships with C- level technology and innovation executives.

As an Enterprise Account Technology Strategist - Public Sector, you will have the opportunity to design and drive leading edge technology initiatives in partnership with your customers, both supporting your customers’ desired business outcomes and achieving Microsoft’s business objectives.

Paired with an Enterprise Account Executive, leveraging your large, multi-functional v-team across the breadth of the Microsoft product portfolio and the vast catalog of Microsoft Partner offerings, you will build and grow your network of technology executives within your customers and bring industry-relevant solutions to help the customers adopt and embrace AI technologies. With a proven history of innovating technical solutions to achieve customers’ business objectives and achieving account growth targets, this role will give you the opportunity to combine your technology and industry knowledge to deliver on AI solutions to accelerate your customers’ AI vision and to ultimately become their trusted technology advisor.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Responsibilities

The ATS is the leader responsible for designing the strategy and architecture to drive digitalization and innovation agenda of our public sector customers and acts as the Innovation and DT Thought Leader. With deep business understanding, broad technology skills and industry knowledge; ATS starts with Innovation/ DT agenda of our public sector customers, connects business/industry priorities to technology strategy and develops value propositions which align with our customer’s organizational business strategies, leveraging the rich portfolio of Microsoft and its partner ecosystem.

Key areas of responsibility:

• Digital Transformation & Innovation Strategy: Understand customer's business goals and the PS industry trends, Microsoft solution areas and partner solutions to build the 3 Horizon roadmap to enable customer’s DT/Innovation agenda. Expand Microsoft relationships with customers into DT partnerships
• Technology Thought Leadership: Reimagine the role of technology as a business and innovation partner to drive DT agenda of our public sector customers, help them understand the impact of emerging and strategic technologies and inspire & influence them for Microsoft technologies to become the main enabler of business innovation
• Industry & Business Architecture: Create long-term strategy which links business, technology, and industry needs of our public sector customers to enable their business and transformation strategy, based upon customer’s organization, business, technology and industry knowledge
• Technology Sales: Orchestrate technology sales activities to drive the digital transformation vision and roadmap of our PS customers with Microsoft technologies. Plan and orchestrate the solution proposal and coordinate technology sales teams to provide the right solution to the customer
• Account Leadership: Change Agent internally and externally to inspire and ideate about possibilities new technologies provide to drive business strategy and priorities of our customers. Own and Strengthen the relations with C-level technology, innovation executives and technology decision makers
• Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry.
• Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience
• 6+ years experience in relevant customer industry
• 6+ years experience in digital transformation, or using technology to drive customer business outcomes

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Senior Manager in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 9 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security.
• Familiarity with Technology Risks and Controls, Governance, Risk and Compliance tools.
• Knowledgeable in GRC tools configuration preferably with implementation experience in automating GRC processes using tools like Archer and Service now.
• Working knowledge in the integration of the GRC tools with external data sources through API's and database integrations.
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

• Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Senior Consultant in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 3 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation. Candidates with lesser experience will be considered at Associate Level.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Senior Manager in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 9 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security.
• Familiarity with Technology Risks and Controls, Governance, Risk and Compliance tools.
• Knowledgeable in GRC tools configuration preferably with implementation experience in automating GRC processes using tools like Archer and Service now.
• Working knowledge in the integration of the GRC tools with external data sources through API's and database integrations.
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

• Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Associate, Cyber Engineer, Technology Consulting (Cybersecurity)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

We are hiring a Cybersecurity Engineer/ Consultant to help customer to secure their IT and OT environments that aligned to business context. We aspire to help our customers achieve their secure digital transformation, leveraging the power of EY Cybersecurity services and support offerings, across hybrid and multi-Cloud environments.

EY Cybersecurity team seeks to provide customers with solutions that integrate across the ecosystem by connecting all of your identities, endpoints, apps, emails, docs and clouds to help you close critical gaps in coverage, reduce risk, and save costs with a streamlined security service offering.

We are looking for a highly motivated and passionate individual to join our Cybersecurity team to help our client established the confidence in embarking their digital journey securely.

Key responsibilities include:

Our work includes cloud, network, architecture and OT/IoT security consulting, designing and implementation of security solutions, cybersecurity gap assessments against regulatory and/or international standards.

As a Associate, your responsibilities include:

• Participate cybersecurity engagements for clients.
• Embed security principles into the design of system architectures to mitigate the risks posed by new technologies and business practices
• Design, develop, and implement secure system architectures
• Perform routine activities related to the periodic review and audit activities of infrastructure security systems and maintains documentation of security standards and procedures
• Work closely with clients to understand the requirements and successfully transition the solution from the project to operational phase.
• Participate in pursuit of opportunities.

Skills and attributes for success

• Ability to inspire, motivate and lead teams to deliver exceptional outcomes of high quality and insightful results in complex environments.
• Ability to balance working with ambiguity and being decisive.
• Never settling for complacency and seek constant improvements to achieve better efficiency and effectiveness.
• Ability to work with clients to set realistic and achievable expectations.
• Strong believer in diversity, equity, and inclusiveness.

Qualifications

• A relevant degree in Cybersecurity, Computing, or Information Technology.
• Candidates with at least 2 years of relevant cybersecurity experience in IT infrastructure, networks, and/or cloud platforms will be considered for the senior consultant role.
• Candidates must be familiar with the network and architecture security consulting, designing and implementation of security solutions, cybersecurity gap assessments against regulatory and/or international standards.
• Experience in practical security vulnerability remediation.
• Industry related certification preferred e.g., CISSP, CISM, GCIH, CCSP, CCSK, CCSP
• Effective written and oral communication at all levels of business and technical leadership
• Creative, independent with good problem-solving skills
• Strong analytical, interpersonal, communication and writing skills

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

About the opportunity

To be a part of the Project Team to deliver a custom-built software application on a low-code platform by following Agile Frameworks and DevOps practices

Your key Responsibilities

• Working as an Agile Team Member, managing and executing a variety of tasks
• Interacting with Business Users as necessary to clarify requirements
• Taking responsibility for the quality of the software developed and delivered
• User Story Effort Estimation
• Software Development including meeting the Definition of Done
• Software Testing including fulfilling the Acceptance Criteria
• Creating Software Documents as require
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures. • Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Skills and attributes for success

• Contributing to setting-up, and execution of DevOps practices
• Software Deployment
• Software Maintenance and Support

To qualify for the role, you must have:

• At least a degree or diploma in a relevant technical field
• For the Senior Associate position: At least 4-5 years of hands-on experience in custom-built software development using a low-code platform, and 2 years of experience in leading a Software Team of Developers and Testers
• Experienced in Agile Software Development
• Experienced in Web Applications, HTML, CSS and JavaScript
• Experienced in Software Integration using APIs and Web Services
• Experienced in Database Systems

Ideally, you’ll also have

• OutSystems experience is a distinct advantage
• Scrum Ceremonies and Artefacts experience is a distinct advantage
• .NET Framework experience is an advantage
• Additional Business Education is a distinct advantage
• Low-code platform certification is a distinct advantage
• Scrum Certification is an advantage

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Responsibilities

• Developing and maintaining the entire DevOps pipelines.

• Coordinate with the stakeholders from requirements gathering until successful implementation DevOps pipeline on boarding.

• Work with the vendors and for internal platforms to setup centralized DevOps solutions considering market best practice, Industry standard and ease of support.

• Work with the vendors and for internal platforms to upgrade the DevOps tools farm and integrating with tools.

• Lead analysis and resolution of root cause for Test Orchestration / Environment related issues

• Ability to multitask and work in a fast-paced, collaborative team environment.

• Excellent written and oral communication skills; writing, publishing and conference-level presentation skills

• Stays current with industry trends and leads development of key DevOps, Runtime, and Operational innovation platforms.

Skills/Requirement

• Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode for SAST, JIRA and Confluence).

• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.

• Skill to containerize a application and good if Kubernetes

• Good Experience on OpenShift or AWS

• Prior technical background on different build and branching strategies.

• Deep technical background on Kubernetes deployment process.

• Good knowledge on maintaining/deploying secrets in Kubernetes.

• Prior working experience in setting up Jira workflow.

• Strong hands-on experience on Shell or Groovy scripting.

• Prior experience is customizing JIRA and Setting up confluence spaces.

• Prior hand-on experience in setting up CI/CD pipeline as a centralized solution.

• Hand on experience in setting up DevOps governance, Security standards and audit requirements.

• Prior experience in setting up DevOps pipeline in internal and external cloud offerings.

• Experience with continuous testing, techniques and tools (Junit, Sonar Cube, Veracode etc.)

• Technical exposure of automation accomplished with advanced Python, Chef, Ruby and PowerShell

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

TSGS is looking for an experienced Project Manager to join our team! This position is responsible for overseeing the successful implementation and management of strategic initiatives within the organization. The role involves close collaboration with executive and senior leaders to develop objectives and key results (OKRs), track progress, and ensure the achievement of strategic goals. It demands strong project management skills, exceptional communication and leadership abilities, and a deep understanding of the organization's strategic priorities. This position plays a critical role in driving organizational change and achieving long-term success.

• Collaborates with executive and senior leadership to develop and refine the OKRs aligned to our enterprise strategy.
• Facilitates workshops and meetings to help departments and teams establish their own OKRs aligned with the company's strategic objectives.
• Ensures OKRs are clearly defined, measurable, and achievable.
• Implements a robust framework for tracking progress against OKRs.
• Develops and maintains dashboards and reporting tools to provide real-time visibility into performance metrics.
• Prepares regular reports and presentations for the Senior leadership team on the status of OKRs.
• Fosters a culture of transparency and accountability by effectively communicating OKR processes and expectations across the organization.
• Ensures all teams understand the strategic objectives and how their individual and team goals contribute to the company's success.
• Coordinates cross-functional collaboration to achieve OKR alignment and address any roadblocks.
• Analyzes OKR outcomes and identify areas for improvement.
• Recommends and implements process improvements to enhance OKR effectiveness.
• Stays up-to-date with industry best practices and trends in strategic execution and OKRs.
• Provides training and support to teams and individuals on OKR methodology and best practices.
• Serves as a subject matter expert on OKRs, offering guidance and coaching to ensure successful adoption and execution.
• May lead projects and perform other duties as assigned.

We are interested in speaking with individuals with the following...

• Bachelor's degree in Business Administration, Management, or a related field required
• Minimum 5 plus years of corporate strategy or program management experience; must have experience in managing or leading OKR initiatives and projects.
• Proven experience in strategy execution and performance management, with a deep understanding of the OKRs methodology and its implementation in corporate environments.
• Strategic thinker with a results-oriented mindset, capable of distilling complex issues into structured frameworks and actionable plans.
• Demonstrated ability to collaborate effectively with colleagues and management at all levels across multiple departments.
• Strong leadership skills with the ability to drive change, inspire others, and manage multiple stakeholders in cross-functional initiatives.
• Excellent written and verbal communication skills, capable of influencing and building relationships at all levels of the organization.
• Strong interpersonal skills with a proactive approach to problem-solving and team collaboration.
• Exceptional analytical and problem-solving abilities, with experience in data analysis and creating insightful reports and dashboards for executive leadership.
• Highly organized with strong attention to detail, able to manage multiple initiatives simultaneously in a fast-paced, dynamic environment.
• Excellent project management skills, familiar with OKR software and other project management tools