Infrastructure & Cybersecurity Operations

• Oversee the day-to-day operations of the IT infrastructure, ensuring stability, reliability, and security.
• Monitor and manage network performance, server uptime, and system capacity to meet business demands.
• Establish and enforce infrastructure & cybersecurity related policies, procedures, and standards to ensure compliance and data security.
• Support annual Audit, BCP/DR, Backup & Recovery exercise.
• Conduct periodic Information Security Awareness session to drive user awareness and promote security risk activities within the organization.

General IT Operations

• Administration of CDAC’s M365 tenant (User Administration, Teams, SharePoint)
• Preparation of EUC devices (i.e. laptops & peripherals) for new staff
• IT Procurement and Billing

Digital Transformation

• Facilitate digital transformation work in the organisation
• Elicit, analyse and document business requirements from key stakeholders
• Perform comprehensive analysis to understand underlying drivers
• Apply business process re-engineering or improvement tools to significantly redefine process flows
• Present compelling business case for proposed solutions
• Lead/Co-lead and oversee multiple inter-dependant projects throughout project lifecycles
• Manage and collaborate with stakeholders from various user groups
• Lead/Co-lead and facilitate change management initiatives to promote user adoption

Requirements:

• Degree in Information Technology, Computer Science or related field
• At least 2 years of experience in IT infrastructure/Cybersecurity/project management/business analyst role will be advantageous
• Strong analytical and critical thinking skills
• Strong communication and interpersonal skills
• Exposure to LAN/WAN, WIFI, Windows Server Administration, Hyper-V, Azure Cloud, WAF, Fortinet and SonicWall would be advantageous.

Job Description

1. Develop and manage the daily operations of the online education services of student recruitment and enrolment.
2. Understand company performance goals and be responsible for developing and implementing student recruitment and conversion strategies in Singapore and SEA.
3. Use big data to identify and analyze risk and create a strategic plan to turn risk into opportunities.
4. Manage, plan, and coordinate local and SEA outreach events.
5. Build and manage a solid network of recruitment agents and channel partners to increase market share.
6. Identify and create digital/AI technology solutions to inspire interest and interactive online learning platforms to enhance productivity and engagement.
7. Align with the Company’s vision to drive and apply new technology solutions (digital and AI) to conduct online education services in Singapore and SEA.
8. Partner with internal leadership and external stakeholders to spearhead innovative AI projects.

Job Requirements

1. A master’s degree in computer science, information systems, and AI.
2. At least 5 years of relevant working experience in online education services and a senior management capacity.
3. Relevant experience in managing multi-projects and ability to execute/achieve projects on time and within budget.
4. Strategic thinking skills with a broad perspective of different issues.
5. Good English and Chinese communication skills (both written and verbal), negotiation, and influence skills as this position needs to present his/her solutions to the senior management team, who are primarily Chinese-speaking.
6. Ability to act as a change agent.
7. Proven knowledge of AI and its potential.
8. Be able to work as an individual contributor and report for duty before the end of Feb 2024.

Duties and Responsibilities:

1. Provide End-User Support

• Provide day-to-day IT support to AHL employees, software application troubleshooting, installation, and configuration of workstation and other AHL IT equipment such as desktop computers, printers, scanners, or handheld devices etc.
• Track and follow through all IT issues and requests raised through IT Helpdesk by end-users, including monitoring the quality of support rendered by the 3rd party support vendor.
• Conduct system, application, IT inventory documentation and user training when needed.
• Assist AHL employees face-to-face, via phone or remote assistance tools.
• Resolve issues that occur outside of normal business hours when needed.

2. Maintain and Upgrade Network, Systems and Equipment

• Ensure all IT on-premise and cloud systems are updated and running smoothly and securely at all times with strict compliance to corporate IT Policies.
• Responsible in carrying out periodic maintenance and perform installation, upgrading, migrations and troubleshooting on systems.
• Assist in tasks pertaining to the upgrade or purchase of new hardware, software or equipment. This includes, but not limited to liaising and following up effectively with AHL employees and vendors on hardware, software or equipment matters.
• Provide IT hardware /software housekeeping and control procedures, including physical and data security.
• Ensure IT inventory is properly stored, and accounted for.
• Assist in managing IT procurement process, ensuring that procured products, applications or services meets Company’s requirements, delivered on time and are within budget.

3. Supporting role in Data and Cyber Security Management

• Support IT Manager in day-to-day management of safety and integrity of organisational data, including client information and internal information. This includes maintaining, backing up and securing servers, databases, IT infrastructure and restoring of files as needed.
• Maintain network, systems, and data security, especially in the area of Cybersecurity.

Qualifications & Requirement

Educational qualifications

• Minimum Diploma in Computer Science/ Information Technology, or equivalent professional qualification

Experience & Skills

• Preferably 3 years of experience in in-house IT administration and end-user support.
• Possess good knowledge and experience in troubleshooting of common end-user IT issues as well as fundamental knowledge and experience in network and systems management

*Do note that this is a 2-year contract role

The candidate required to perform the following functions.

· Supporting and maintaining the shop network systems (POS, Firewall, Leased / ADSL lines, etc)

· Interface with users & identify computer related needs and provide appropriate software & hardware support.

· Assist with diagnosing & resolving problems with servers, desktops, networks & all other related equipment.

· Servicing of user’s requests and providing support for all in-house software requirements.

· Administration of the network servers.

· Carrying out the upgrading of the shop systems (POS, network, servers, desktops & related equipment / software).

· Track and maintain accurate records of all equipment, software, incidents, activities and services provided.

· overseeing system administration, network, cybersecurity, and support.
Assist in the disposing of obsolete, defective or non-serviceable equipment.

· Optimize IT infrastructure, including servers, networks, and hardware.

· Implement and monitor security measures against cyber threats.

· Ensure routine backups are performed and the anti-virus software is always up to date.

· Ensure IT practices comply with laws, regulations, and industry standards.

· As and when required, will provide briefing to the users on the usage of the office systems (standard applications, office network and related processes).

· Managing software and hardware installations and upgrades.

· Any other tasks assigned by reporting Director

Requirements:

Bachelor Degree in computer and information system fied

Minimum one year experience

**Note - Candidate should be willing to come to office EVERY DAY. This is not a remote or hybrid job.** Candidate will be required to extend on days as this is an IT Job.

Working hours are from 8:30 AM - 5:30 PM

● Responsible for managing org wide G-Suite Administration (GWS)
● Responsible for managing org wide JAMF system management tool
● Responsible for managing org wide Intunes system management tool
● Responsible for managing Zoom rooms and advanced conferencing solution
● Responsible for managing Meraki switches and routers at the site
● Troubleshoot general Mac OSX and Windows OS Issues, Update, Upgrade and
support
● Troubleshoot Printer, Scanner and other peripheral issues
● Responsible for managing IT Networks onsite including but not limited to, troubleshooting Firewalls, Switches, Access Points and WAN
● Work with vendors on need basis for triaging issues not limited to hardware and internet service providers
● Responsible for managing local IT assets within the IT Asset register
● Interact with stakeholders and employees globally at the technical level, as required.
● Perform Regular Audits of IT Assets and Applications.
● Configure and scale IT systems and networks for a rapidly growing organization.
● Assist with hardware and software issues.
● Defining and document best practices and support procedures.

We are seeking a Business Information Security Manager who will be tasked with facilitating and maintaining comprehensive security measures, risk assessments, and incident response protocols to safeguard AA’s assets and data within the APAC region.

This position will see you become part of a highly specialised cyber security team, who consistently push the boundaries of digital, technology, and automation innovation to drive a smarter, safer, and more sustainable enterprise.

Core Responsibilities (amongst others): 

• Manage and monitor cybersecurity initiatives and controls in the APAC region.
• Collaborate with regional IT and security teams to implement security measures and protocols.
• Conduct security assessments and risk analyses for regional assets and systems
• Facilitate security awareness training for regional employees.
• Respond to and investigate security incidents in the region.
• Stay updated with regional cybersecurity regulations and compliance requirements.

We are looking for a detail-oriented and tech-savvy CRM Technology Operations Associate to join our dynamic team. You will play a crucial role in setting up, managing, and analyzing audience segments for targeted paid media campaigns, ensuring optimal performance and campaign success. This role demands a strong understanding of CRM systems, data analysis, and paid media platform workflows. If you thrive in a fast-paced environment and enjoy working with data to drive strategic decisions, this might be the perfect opportunity for you.

This Role reports to the Technology Operations Director.

Key Responsibilities:

• Audience Segmentation:
  • Implement (local marketing and CRM teams) audience segmentation models for targeted paid media pushes.
  • Refine audience segments based on CRM data and campaign objectives.
  • Ensure segments have statistically significant match rates and are actionable.
• Quality Control & Assurance:
  • Conduct pre-push quality checks and post-push quality analyses of audience segments.
  • Maintain detailed records and logs for review with data and strategy teams.
  • Monitor audience performance and identify areas for improvement.
• Platform Integration Oversight:
  • Integrate new paid media account IDs (Google Ads, Meta Ads) into the CRM system.
  • Update, test, and activate audiences to existing paid media accounts.
  • Ensure smooth workflow and data exchange between CRM and paid media platforms.
  • Monitor audience performance and make adjustments as needed.
• Reporting & Analysis:
  • Generate monthly audience performance reports per market for each campaign.
  • Analyze the effectiveness of different audience segments across various paid media platforms.
  • Identify trends and insights from CRM and paid media data to inform future campaign strategies.
• Collaboration & Communication:
  • Maintain strong communication with data and strategy teams, providing regular updates and insights.
  • Stay informed about industry trends and best practices in audience segmentation and paid media platform management.

Main Responsibilities

• Assist customers with their queries on their required products
• Maintain good knowledge of products to provide advice and recommendation to customers
• Receive, process and organize deliveries accordingly
• Perform stock-taking & replenishing duties
• Process customer payments using the shop's Point of Sale (POS) system

Responsibilities

• Driving innovation and fostering collaboration.
• Gather requirements from clients on innovation / technology gaps for business growth opportunities.
• Reach out for innovation / technology / partners and link-up with clients.
• Translate business needs into technology needs.
• Curate technologies that can address upcoming trends.

Requirements

• Degree in Engineering or equivalent.
• Experienced in Innovation Ecosystem and IP Licensing.
• Minimum 5 years of experience in Innovation Technology Industry.
• Possess client-facing and R&D experience.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your updated resume.

EA License No: 13C6305
Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

They have extensive knowledge of IT product requirements, features, benefits, and the process of implementing technologies in Domino’s stores. They are responsible for collaborating with the Customer Engagement Manager to support international master franchisees on the implementation of solutions. The IT Consultant is responsible for partnering to provide technology recommendations, proposing, and executing demos and documenting any technical gaps in the solution. The IT Consultant educates and translates the explanation of highly complex technical information of Domino’s products to international master franchisees to provide solutions. The Technology Consultant is responsible for supporting international master franchisees’ store infrastructure and Domino’s technology products for the purpose of diagnosing and resolving any technical issues. The Technology Consultant is an expert in Domino’s technology products and is responsible for analyzing customer’s needs, designing a solution, and implementing.

RESPONSIBLITIES

Provide Guidance and Expertise on Technical Solutions for Master Franchisees

• Collaborate with Customer Engagement Manager to understand goals and objectives and provide technical support to acquire new customers
• Qualify sales opportunities to evaluate the fit of a technology product in international markets and provide technical gaps analysis; identify technically fit solution for market
• Assist with identifying new products and/or features than can benefit international stores
• Collaborate with cross-functional teams (DPZ product strategy, design, and development teams) to determine how products could be modified to suit the needs of our international franchisees

Collaborate with Customer Engagement Team to Deliver Technical Demos and Solutions

• Collaborate to understand markets requirements, technical environment and needs
• Prepare and deliver technical presentations explaining IT products to existing and prospective international master franchises
• Consult and sell DPZ IT product portfolio; demonstrate benefits of Domino’s products versus competing products  
• Advise international franchisees on technology implementations to drive profitability and/or improving operations

Identify, Solve, and Monitor Issues to Increase Adoption and Customer Satisfaction

• Collaborate with internal teams on customer feedback and help resolve open issues, improve customer satisfaction and increase adoption of DPZ products
• Partner with franchisees to solve problems with installed products and answer any technical concerns
• Transition knowledge/relationships to delivery team, and monitor progress in the post-transition period
• Assist in researching and developing new products

Implement, Train and Configure Technology Products for Master Franchisees

• Collaborate with Customer Engagement Manager and IT Consultant to demo Domino’s technology products to existing and new international customers
• Train market users on new technology products
• Provide advice and guidance on technology best practices
• Collaborate with Customer Engagement Manager and plan a timeline for completion of projects or preform and produce root cause analysis (RCA) reports
• Provide excellence customer service on implementation and resolution of issues

Troubleshoot and Monitor Domino’s Technology Solutions

• Diagnosis technology products, system problems, inefficiencies, and weaknesses for international franchisees
• Understand franchisees’ business needs and provide a technical solution to the problem
• Collaborate with the technical in-house DPZ team to ensure familiarity with technology and advocate for global solutions for the technical problems
• Monitor the success of technology products that are implemented in international stores
• Produce detailed status reports on the efficacy of the technology and any gaps that should be addressed in core product; provide recommendations to Customer Engagement Manager

The Cloud Application and Platform (CAP) Group from School of Computer Science and Engineering (SCSE) at Nanyang Technological University, Singapore, is seeking 1 motivated research associate in the topic of “Digital Twin for Advanced Battery Analytics”.

Key Responsibilities:

• Collecting and analyzing battery data

• Developing physics-based and data-driven models to characterize battery electrochemical process and health conditions

• Working closely with team members/engineers and assist in developing new features

• Ensuring responsiveness of applications

• Diagnosing the issue and resolving it on demand

Job Requirements:

• Master’s Degree in computer science, computer engineering, electrical engineering, information system or a related discipline

• Good understanding of OOPs concepts

• Proficiency with Python

• Familiarity with packages like NumPy, Pandas, PyTorch or Tensorflow;

• Excellent verbal communication skills and good problem solving skills;

• Able to test, debug and optimize existing code base and other features;

• Attention to detail.

We regret that only shortlisted candidates will be notified.

The Cloud Application and Platform (CAP) Group from Nanyang Technological University, Singapore, is seeking 1 motivated Research Fellow in the topic of “Digital Twin for Advanced Battery Analytics”.

Key Responsibilities:

• Developing physics-based and data-driven models to characterize battery electrochemical process;

• Design and implement algorithms for predicting electrical data at various nodes in the power system;

• Build a simulation platform for emergency scenarios with predictive maintenance features;

• Supervising junior graduate students;

• Writing technical reports, including papers, patents and technical disclosures;

• Working closely with team members/engineers and assist in developing new features;

• Ensuring responsiveness of applications;

• Diagnosing the issue and resolving it on demand.

Job Requirements:

• PhD Degree in computer science, computer engineering, electrical engineering, information system or a related discipline;

• Strong research record, preferably on top-tier computer science/engineering conferences;

• Proficiency with Python and relevant packages, like NumPy, Pandas, PyTorch or Tensorflow;

• Excellent verbal communication skills and good problem solving skills;

• Attention to detail.

• Fluent spoken and written English.

We regret that only shortlisted candidates will be notified.

The University Advancement Office (UAO) supports NTU’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations, and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

Responsibilities:

The Senior Executive, Information Management (IM) will work with the IM team to build and maintain an effective database management system, serving as a foundation for supporting alumni and donor engagement initiatives across NTU. Other key responsibilities include:

• Monitoring the success rate of marketing campaigns.

• Delivering accurate and meaningful data to support comprehensive analyses and research efforts.

• Assisting in the maintenance of systems and software under the purview of both UAO and the Office of Alumni Engagement.

• Providing training to system end users.

• Gathering system requirements to meet new and changing business needs.

Requirements:

Experienced working with database management systems or databases. Proficiency in Chinese is essential as the candidate is expected to review database records in Chinese. Possess good administrative and communication skills.   

Experience in using fundraising software and an advance user of Microsoft applications. Possess strong interpersonal, managerial and communication skills with the ability to interact effectively with internal stakeholders of all levels. Technically savvy and ability to multi-task and meet tight deadlines.

Applicants should have at least a Diploma in Information Technology (or equivalent certification in a related domain), with a minimum of two years’ working experience in customer service, and two years of relevant and related working experience in a database-related role.

The Visa Talent Acquisition team is responsible for implementing strategies to identify, attract and hire quality, diverse group of candidates to build a strong and long-term pipeline of talent across Singapore and Asia Pacific. This team is focused on delivering best-in-class recruiting service to our Technology teams who are revolutionizing global payment technology. The Technology organization at Visa is undergoing a significant transformation in the way that we build, manage, support, and productize technology. They are solving substantial, complex technical problems and having the right talent is core to the success of Technology.

Working in partnership with IMDA, the Visa Technology Traineeship Program (VTTP) aims to change the mix of workforce in Singapore by growing a pipeline of strong local talent to address people needs for the wider Technology and Fintech industry. Together with a dedicated program team, the Talent Acquisition Specialist will be part of the Talent Acquisition Workstream to help drive the attraction and assessment of trainees and to bring them onboard into Visa.

Responsibilities

• Be part of the Visa program team to support the full recruiting cycle of VTTP candidates including, but not limited to sourcing, screening, interview process management, maintaining candidate relationships, creating and extending offers to successful candidates
• Provide accurate and timely status updates on hiring to the program team
• Partner with training workstream to ensure a seamless transition for candidate experience from acquisition to onboarding to training induction
• Collaborate with hiring managers and other People teams for conversion process of trainees to potential placements
• Stay up to date with the progress of the traineeship program key achievements and raise any risks or issues to the program team
• Facilitate any other administrative activities relating to hires

We are seeking a dynamic and experienced Technology Lead to head our technical team. In this role, you will play a pivotal part in overseeing the ongoing development and maintenance of our VB Discovery platform. You will recruit and manage internal and external development resources and collaborate with various stakeholders to ensure our platform remains at the forefront of technology and user experience.

Responsibilities

• Develop and oversee a comprehensive technology strategy that aligns with the company's vision and objectives
• Lead the development and maintenance of the VB Discovery platform
• Recruit and manage a team of internal and/or external developers skilled in React, Node, and other relevant technologies while also being able to contribute to coding as well
• Oversee the platform's technical performance, ensuring high availability and optimal performance
• Ensure the platform's architecture is scalable and secure, supporting a growing user base
• Collaborate with cross-functional teams to enhance platform functionality and user experience
• Stay abreast of emerging technologies and industry trends, applying this knowledge to drive innovation

Requirements

• Proven experience in a technology leadership role in a startup environment
• Familiar with end-to-end software development cycle, including design, testing, implementation, security audit, and maintenance
• Previous track record of building a large-scale, user-centric online platform using React, Node, and/or other modern web technologies
• Hands-on knowledge of one or more programming languages would be highly preferred
• Excellent understanding of technical management, information analysis, and computer hardware/software systems
• Ability to communicate effectively with both technical and non-technical stakeholders
• BS in Computer Science, MIS or similar field

Responsibilities

• Driving innovation and fostering collaboration.
• Gather requirements from clients on innovation / technology gaps for business growth opportunities.
• Reach out for innovation / technology / partners and link-up with clients.
• Translate business needs into technology needs.
• Curate technologies that can address upcoming trends.

Requirements

• Degree in Engineering or equivalent.
• Experienced in Innovation Ecosystem and IP Licensing.
• Minimum 5 years of experience in Innovation Technology Industry.
• Possess client-facing and R&D experience.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your updated resume.

EA License No: 13C6305
Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsible for overseeing and managing sales for AI Technology Solutions for local and regional market. The primary responsibilities and job description of a Technology Sales Executive include:

- Presenting to potential Clients

- Sales Management

- Reporting and Analysis of market

- Develop Sales Strategy

Requirement

- Verbal and written communication skills

- Min 2-3 years of Sales and marketing experience

- Able to travel

- Ability to present engaging presentation

- Singaporean and PR