OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title: Quality Assurance (QA) Analyst

As a Quality Assurance (QA) Analyst, you will play a crucial role in the software development life cycle by thoroughly testing and validating software applications to ensure they meet the highest quality standards. Your attention to detail, analytical mindset, and passion for delivering flawless software will contribute to the success of our projects.

Key Responsibilities:

Test Planning:

• Collaborate with cross-functional teams to understand project requirements and specifications.
• Develop comprehensive test plans and test cases based on project documentation.
• Develop and track test metrics

Manual Testing:

• Execute manual testing procedures to identify software defects and inconsistencies.
• Conduct functional, regression, and user acceptance testing.
• Defect Reporting:
• Document and prioritize identified defects, working closely with the development team to ensure timely resolution.
• Provide clear and detailed bug reports.

Test Documentation:

• Maintain accurate and up-to-date test documentation, including test cases, test scripts, and test results.
• Contribute to the creation and maintenance of testing standards and best practices.

Collaboration:

• Work closely with developers, product managers, and other stakeholders to ensure effective communication and understanding of project requirements.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• 3 to 5 years of experience in manual software testing.
• Experience in Agile, software development life cycle (SDLC) and testing methodologies.
• Proficiency in creating detailed, comprehensive, and well-structured test plans and test cases.
• Excellent analytical and problem-solving skills.
• Strong communication skills with the ability to articulate testing processes and findings.
• SQL & data analytics skills are essential
• Able to write/execute queries for Mongo and MySQL Databases

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our QA Analyst, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Job Responsibilities :

• Basic knowledge in Testing
• Analyze the Requirement documents and prepare Test Scenarios and Test cases
• Execute test cases and raise defects
• Co-ordinate with Business Analysts / Tech Leads for issue resolution
• Co-ordinate with Business users for UAT execution
• Knowledge in Testing tools
• Manage stakeholders' expectations across Project teams
• Good team player with strong communication and problem-solving skills

Requirements :

• Banking experiences
• Wealth management
• Testing

• Position: Data Analyst (Server)
• Location: Jurong West
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $2700 + AWS + Variable Bonus + OT
• Duration: Contract (3-4 months extendable)
• Industry: Logistics - MNC

Responsibilities

• Perform waste walk and time studies in the data server operations and ensure the accuracy of data as assigned.
• Updating the collected data in the standard formats in excel/gsheet.
• Prepare weekly/bi-weekly summary reports using collected raw data, identified problems and caused, and improvement recommendations
• Any other ongoing tasks related to the current projects
• Ability to stay inside data center floors for prolonged periods (2 hours approx.) each time under some level of machine noise

Requirements

• Studies complete or ongoing in Diploma/ Degree in Industrial Engineering, Business Administration or Logistics
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Strong analytical skills, coordination and reporting skills
• Good communication skills to work with different levels of personnel
• Basic understanding on production processes and information flow would be added advantage.

Email to [email protected]

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***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Responsibilities

Proficient in troubleshooting Microsoft Windows Server, Windows Client, Microsoft Office Suite

Working knowledge in troubleshooting Cisco network devices would be advantage

Working knowledge in troubleshooting Linux OS would be advantage

Possess a pro-active attitude towards end users and a good working attitude

VMware knowledge would be advantage

Ability to work independently and in a team

Must be able to communicate in Mandarin to liaise with HQ (in China)

Requirement

Provide daily IT Infrastructure/Operations support to users in SG and regional offices

Manage all IT asset (SG and regional offices)

Coordinate with vendor on the repair/maintenance of IT equipment & software

Responsible to IT related tasks

May need to travel to other regional office for on-site support

General Overview

The successful candidate will liaise closely with other members of the SLNG business groups to deliver services that drive business performance and growth. Our ideal candidate is one who comes from an IT Background, is self-motivated and excels in a fast-paced environment.

Roles and Responsiblities

The candidate shall be responsible for but not be limited to the following duties and responsibilities.

1. Develop an ‘all round’ understanding of the SLNG business model and the roles / responsibilities of the various business groups that are tasked with achieving excellent business performance and deliver operational effectiveness.
2. Liaise with all business groups and external stakeholders to build an understanding of the key IT applications and systems to provide technical, commercial and financial business solutions to fully support the efficient delivery and implementation of business processes into SLNG.
3. Collaborate with cross-functional teams to gather and document business requirements and translate them into functional specifications to meet commercial obligations of the company.
4. Provide recommendations based on analysis and insights to drive process improvements, cost reduction, and system / application enhancement.
5. Collaborate with internal Information Systems team and manage external service providers engaged by SLNG to develop, procure and implement the business processes and IT applications and systems that will be required by SLNG for the effective management of SLNG’s business.
6. Contribute to the deployment of the business processes, IT applications and systems within SLNG and provide familiarization training, as required.
7. Regularly monitor the IT application and systems effectiveness in meeting end user requirements and manage any changes required.
8. Follow up with external service providers on any defects raised and track these to closure.

Work Experience

1. Candidates with 5 - 7 years in IT system implementation and support experience including exposure to Quorum’s Energy Components, SAP Finance modules will be required.
2. Proficient in Microsoft Office (essentially Word, Excel and Power point)
3. Active learner and ‘detail-oriented’ professional with strong analytical and problem solving skills.
4. Ability to quickly develop an in-depth working knowledge of the range of SLNG business activities.
5. Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams and build positive relationships.

Education Requirements

1. Degree in Computer Science / Information Technology / Business from a reputable University.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

The candidate will be responsible for projects delivery and application support that are related to the Finance business domain. He/she needs to work closely with the user community, external vendors, and other stakeholders.

Maintenance and Support (70%)
• Provide on-going application support.
• Conduct user requirement analysis for enhancements to existing systems, analyse business information needs gathered, translate into requirement specifications, and secure user sign-offs.
• Perform systems and data analysis including analysing existing system/program logic difficulties, and revising the logic and procedures as necessary. Analyses and proposes data integration specifications for data exchanges with other IT systems inside and outside the organization
• Evaluate potential solutions and make recommendations to business users.
• Perform project implementation and application testing according to maintenance and quality assurance procedures and methodologies
• Handle audit queries, and ensure audit and security compliance are met.
• Conduct user training for system enhancements
• Liaise closely with business users and build good rapport
• Liaise closely with vendors or team members in application maintenance, application testing, supporting application patches and upgrades in accordance with methodologies and policies.
• Ensures IT support service targets are met.
• Work closely with business users in annual IT project planning and enhancement prioritization.
• Ensure adherence to policies, standards and quality documentations

Project Management (30%)
• Accountable for the overall successful delivery of project.
• Oversees the delivery of projects to ensure that project targets are met. This includes, amongst others, conducting user requirement analysis, participating in solution design, planning and executing testing, deploying solution to ‘live’ etc.
• Creates and/or reviews project artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
• Manages procurement, including amongst others, preparation and publishing tender specifications, evaluates and recommends potential solutions and/or vendors, contract management etc.
• Liaises closely with business users and builds good rapport
• Liaises closely with vendors to ensure successful delivery of products and/or services in accordance to contract.
• Manages project team to ensure optimization of manpower resources while maintaining a healthy team morale.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent
• At least 8 years within IT industry, inclusive of 5 years or longer in SAP S/4Hana Functional (FICO) role inclusive of systems design, functional, configuration and user support experience, and at least 3 years’ experience in project management inclusive of one complete cycle in an IT project implementation.
• In-depth knowledge with SAP S/4Hana modules FI/CO/PS/MM/Fixed Asset
• Knowledge in SAP S/4Hana modules FM/GM/Cash Management/Treasury/SD, OpenText Vendor Invoice Management, SAP Concur and SAP Ariba will be an added advantage.
• Good technical knowledge in SAP ABAP, Workflow and Fiori.
• Good grasp of IT technologies, methodologies, architectures, and best practices.
• Strong technical background to coordinate with technical teams to solve complex requirement and integration issues.
• Familiar in the Finance and Procurement business domains.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to get answered is essential.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Experience in Higher Education industry is a bonus.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Prepare financial statements and management reports with analysis
• Work with BU on monthly rolling forecast and annual budget
• Prepare and review Balance Sheet schedules on monthly basis
• Business partnering
• Be involved in audit
• Be involved in the implementation of processes, procedures, and policies
• Ad hoc projects

• Strong in financial analysis
• Have experience in keeping full set of books
• Good communication and interpersonal skills
• Good in Microsoft Excel and PowerPoint
• Experience in using SAP will have added advantage
• At least 3 years relevant working experience; and
• Degree in Accountancy or ACCA or equivalent

We are
YouTrip (www.you.co) is a Southeast Asian-focused fintech dedicated to creating the next generation of digital financial services for the region. With its consumer and corporate products, YouTrip and YouBiz, the company empowers users with the most affordable and convenient financial innovations. The company is a Major Payment Institution licensed by the Monetary Authority of Singapore (MAS), and owns principal memberships and issuing licenses with two of the largest card schemes, MasterCard and Visa. It was recognised as a Top FinTech Leader at the SFF Global FinTech Awards 2021 and awarded Best Multi-Currency Mobile Wallet Provider at the APAC Insider’s 2022 Singapore.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.

We’re looking for a tech-savvy IT System Administrator to join our team and provide IT system setup and technical support to our employees. The IT Administrator will be responsible for setting up IT system infrastructure, troubleshooting and resolving IT-related issues, managing our wired and wireless office network infrastructure, and working with vendors and internal teams to ensure our IT systems are up-to-date and secure. The ideal candidate should have strong problem-solving skills and a thorough understanding of information technology, including hardware, software, networking, and information security.

What you will be doing

• Install, configure, and maintain both hardware and software systems including variety of SaaS based and internal applications, such as Slack, Google Workspace, AWS WorkSpaces, Github, JIRA, Confluence, VPN
• Troubleshoot, and resolve IT-related hardware and software issues reported by internal users, and manage the process of support ticketing
• Monitor network and system performance, including network security and security logs
• Be the IT liaison for new hires, assist to create accounts and set up hardware for new hires
• Train users on new hardware and software
• Support audio and video equipment in office
• Manage the life cycle and purchase forecast of corporate assets to ensure accurate inventory records
• Support the network equipment setup and optimization in the office, troubleshoot issues with the network and ISP vendors
• Work with internal teams or vendors to resolve technical issues
• Support information security audits

What we are looking for

• Bachelor’s degree in Computer Science, Networking or other related disciplines.
• At least 3 years of related work experience
• Good working knowledge of cloud infrastructure, networking, information security, computer systems, hardware, and software
• Experience supporting hardware and software issues on Mac, Windows, and Linux operating systems
• Working knowledge of networking protocols and setup, such as ethernet, wireless network, TCP/IP, DNS, DHCP, and VPN
• Experience in IT asset & inventory management
• Experience with modern SaaS tools and open-source software is desirable
• Ability to work collaboratively and communicate effectively with internal and external teams

What we offer

• An innovative culture that encourages talents to work highly collaboratively in a respectful, friendly environment
• Access to a deep bench of technical and business experts that work together
• Working with an entrepreneurial team of people in Singapore, Thailand and Hong Kong

Purpose:

• Provide support to APAC HQ and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems.
• Participate in implementation/enhancement projects to plan, coordinate and liaise with users on system requirements gathering, solutioning, design & documentation.
• Primary focus will be on in-house developed applications, supporting in areas of business operational, KPI reporting & business analytics.

The key roles and responsibilities are as follows:

Key accountabilities:

• Design BI architecture in Azure cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from technical perspective
• Drive user discussions and conduct workshops to facilitate information gathering
• Perform feasibility study to ascertain area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional & technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plan & scripts
• Conduct testing on developed solutions to ensure compliance to user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training & user acceptance testing
• Ensure proper deployment of changes to production environment in accordance to internal procedures
• Collaborate and initiate change with business users to provide improvements to standardise system processes and propose business solutions meeting business needs/requirements. This involves good collaborative effort with staff members from cross functional areas (e.g. sections, departments and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance and project work
• Ensure full compliance to company policies, internal procedures, information security and JSOX audit requirements for all work performed
• Other duties as assigned by supervisor

Daily Support:

• Dedicate about 30% of time in daily support activities
• Provide 24x7 systems support according to the business units’ SLA of Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance to SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of time on change request fulfilment activities
• Manage full change order fulfilment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation / enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME’s and with other vendors as and when required by the project and ensure delivery of projects in accordance to project KPIs
• Project activities include but not limited to: requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in IT lead role in project / support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modelling, reports and dashboards development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge & experience to design and develop a flexible & scalable BI model that can cater for the business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics & reporting in areas of Finance, Supply chain, Sales & distribution, Service CRM
• Good knowledge in application deployment & solutioning
• Excellent understanding of data mining, data visualization and statistical modelling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing / documentation
• People oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and have business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets and the third largest bank in Europe.

Information Systems Asia Pacific (ISAP), our Singapore center is one of the three main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by:

• Envisioning and preparing the Bank’s futures information systems
• Collaborating and supporting core banking flagships and transverse areas in their large-scale development projects.
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges

About CMI

Capital Markets IT (CMI) is the IT department within the bank focused on solutions related to Capital Markets. CMI involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, Risk management systems (market risk, counterparty risk) algorithmic trading, data analytics and Regulatory measures. The use of advanced technologies like cloud and artificial intelligence is also becoming increasingly prevalent in CMI to enhance efficiency and decision-making processes.

Team & Position

Embark on a transformative career journey as an Application Support Analyst in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology. You will be immersed in real life projects, shaping the future of capital markets software. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of an identified subject matter expert, as well as being in part of the various communities.

Responsibilities

• Provide comprehensive technical support for capital market applications, ensuring uninterrupted operations and minimizing downtime.
• Collaborate with business analysts, development teams to understand the requirements or troubleshoot, debug, and resolve application-related issues.
• Design, develop and test code using a modern CI-CD pipeline.
• Monitor and analyze system performance, promptly addressing any issues to maintain optimal functionality.
• Implement proactive measures to enhance system reliability and performance.
• Conduct regular system audits to identify vulnerabilities and implement security patches.
• Respond to user queries and provide effective solutions to application-related problems.
• Develop and maintain documentation for support processes, troubleshooting steps, and system configurations.
• Collaborate with cross-functional teams to ensure seamless integration and alignment of applications with business objectives.
• Participate in on-call rotations to provide 24/7 support for critical issues.
• Stay updated on industry trends, emerging technologies, and regulatory changes relevant to capital markets.
• Participate to proof of concept for new technology R&D
• Contribute to continuous improvement, automation and development initiatives to elevate the efficiency of support activities.

Technical

• Strong knowledge in UNIX platform and any relational DB and language ( SQL, Oracle, Sybase, BigData)
• Proficiency in scripting languages (e.g., Python, Shell) for automation and monitoring.
• Valuable exposure to Elastic Search, Grid computing, Grafana and Prometheus, Kibana, Control-M, KAFKA
• AWS or GCP Cloud Certified
• Any DevOps Pipeline tooling GIT, Maven/Graven/Nuget/ Ansible, Jenkins, Docker/Kubernetes.

Functional

• Demonstrate a broad understanding of Market Risk and FO Trade workflow, with a commendable grasp of financial products (Treasury, Fx, Credit, IRD)
• Strong knowledge of financial instruments, market data feeds, and trading workflows.

Nice to have

• Any Object-oriented language: Java, .Net
• Domain-Driven design and Microservices: springboot
• Any testing automation tools and frameworks (e.g., JUnit, TestNG, Selenium).

Qualifications and Profile

• Junior level (0 to 3 years) experience in supporting capital market applications and trading systems, ideally within the dynamic landscape of Market Risk/Front Office operations.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Shift Timings:

• Candidate will have to work in shifts as support is requiring 24/6 Support (depending on team).
• ASIA (09:00 AM - 6:45 PM SGT), EMEA (05:00 PM - 02:00 AM SGT) & US (11:30 PM - 08:30 AM SGT)

PRODUCT AREA

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

JOB DESCRIPTION

Financial Analysts ensure that Google makes sound financial decisions. As a Financial Analyst, your work, whether it's modeling business scenarios or tracking performance metrics, is used by our leaders to make strategic company decisions. Working on multiple projects at a time, you are focused on the details while finding creative ways to take on big picture challenges.

As someone who knows the workings of the core Finance team inside and out, you'll lead individual projects to transform planning, tracking and control processes. You'll provide senior level management with insightful recommendations, planning and reporting support.

Qualifications

JOB RESPONSIBILITIES

• Drive business and product strategy across Google Ad products.
• Provide management with clear insights and recommendations into drivers of business, market trends, risks, and opportunities leading to business enhancing product actions.
• Lead independently and/or in partnership with cross-functional partners, bringing clarity to big and complex problems facing Google.
• Influence with data, and articulate key insights to executive stakeholders to drive sound business decision making.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a problem-solving environment (e.g., financial planning and analysis, business analytics, management consulting, or investment banking).

PREFERRED QUALIFICATIONS

• Experience working with cross-functional teams by providing good business acumen.
• Experience in problem-solving, with the ability to structure ambiguous problems and drive insights.
• Ability to communicate and engage with the executive management team.
• Excellent problem-solving and technical (e.g., Financial Modeling, SQL, Data Viz) skills working with large volumes of complex data.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

- Support Head, Customer Service in driving digital transformation and self-help tools at service touch points in Singapore and OSS Contact Centre with - Compliance and Operational Risk in mind.

- Responsible for designing “as if” and “to be” in customer experience journey on transformation tools.

- Collaborate with internal/external stakeholders and spearhead in implementing digitalization and self-help capabilities to achieve Corporate Solutions’ goals and vision in Joyous CX.

- Drive e-portals utilization rate, focus on accuracy and quality of contents and increase customer satisfaction ratings.

- Develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

- Support investigation of complainants escalated to Customer Service section and communicate investigation findings/outcome to complainant/business partners within the required turnaround time.

- Attend to enquiries/feedback received at the various customer service touch points.

-Use of data to identify and recommend any process/operational enhancements or new service propositions to improve customer service and experience.

- Support Section Head in implementing and maintaining a centralized knowledge library as source for future omnichannel servicing portal.

- Performs other responsibilities and duties periodically assigned by Section Head in order to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

ISAP/ITS Department Overview

ISAP IT Production Centre is an offshore delivery center managing IT Operations (RUN) for Paris, London and Asia. With over 250 people, it constitutes one of two main hubs for CA-CIB IT production teams. This setup is operated in partnership with a Service Provider, who provides most resources on site.

ISAP IT Production Centre is split in 4 departments covering the following aspects:

• INFRA: core infrastructure- systems and network services
• APS: application technical support
• Middleware: Data services and Middleware services
• End-user & Transverse: End-user Services and Transversal activities, including Control Tower, Global Operations Center and Data Security Services.

Position

The Head of Section for Data Security Services manages the RUN team and the related activities to data and endpoint security. He/She is the main point of contact for the service provider and the internal clients in the bank. He/She manages the budget for the scope. He/She is also responsible for the transition of the new services from other regions to Singapore and manages the project/transition. The role is a techno-managerial role and will have to be involved in DLP policy/rule modifications as well. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Expert on the technologieswithin data and endpoint security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France, UK, and Russia) remotely from Singapore. France infrastructure represents approximately 90% of the worldwide production activities of CA-CIB.

Team works in Asia and Europe time zones and flexible rotational shift is based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
• Encryption Solutions: Disk Encryption, File and Folder encryption,
• Database Audit Monitoring solutions
• Email and Web Phishing Prevention solutions.
• Vulnerability Management
• Idendiity Access Management

Detailed Job Responsibilities

The Manager has a wide spectrum of responsibilities and actions.

As the manager of his/her team, he/she:

• assigns the tasks and manages delegation,
• sets and reviews the work organization according to activity’s requirements and people’s needs and validates the schedules,
• animates the team to encourage collaboration and sharing of practices,
• has a role in supporting people development,
• participates to recruitment process for the team,
• Vendor relation management

As the manager of his/her team, he/she:

• Meets stakeholders on a regular basis to discuss improvement plans, action plans, evolving threats and changing risks, and provide feedback on policies, standards, procedures, guidelines. ISS leads security for GIT and is the main entry point for internal clients outside of GIT (Business Lines, BCP, LGL, and Compliance for security topics).
• The service includes, but is not limited to, incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management, but also global projects like End of Life, New Builds, migrations and upgrades etc., participation in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures,
• gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting,
• Reporting and auditing
• monitors operational KPI and ensure tickets are closed within SLA,
• ensures documentation is up to date and relevant for use,
• implements cross-functions activities including continuous improvement initiatives,
• estimates the yearly budget, sets monthly forecasts and follows up BAU/Project monthly balance.

As an experienced professional in Security domain, he/she:

• supports his/her team or experts’ diagnosis when technical issues raise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• manage L0/L1/L2/L3 activities which involve direct relationships with end users and L3 activities (architecture, design, project management, etc.)
• provide oversight to all Data Security activities to ensure adequate performance, efficiency, and availability,
• engage with technical peer, Service managers, Architect and project teams on technology roadmap and projects, especially with GIT architecture security team.
• ensures the IT Production activities regarding his/her perimeter are performed correctly by the team, complying with defined norms, standards, processes and procedures,
• has to make sure that the defined KPI is met on a day-to-day basis for Incident, request, problem, change management etc.
• has to monitor and push for improvements in the team’s productivity,
• be available and able to drive/manage any complex or high severity incidents that occur within the scope of their role,
• engage in Projects and project deliveries,
• drive and deliver root cause for any high severity issues,
• has to be responsible for providing direction, proactive and reactive support services to maintain the availability and reliability of systems infrastructure in accordance to the SLA,
• Is involved in security incident diagnosis or investigations to help provide evidence or facts during diagnosis or investigation.
• Manage requests from stakeholders on data security tools to provide extracts, reports or information when required

As the first point of contact for the Service Provider, he/she:

• manages the daily relationship with the Service Provider and escalates when needed,
• follows up Provider KPI and related actions,
• coach and develop partner resources to meet the objectives,

As the first point of contact for internal Clients, he/she:

• manages the daily relationship with internal Clients including planning, requests clarification, risks mitigation and service quality
• prepares client feedback for the monthly review.
• serve as point of escalation on major incidents
• have to maintain a smooth relation with partners, vendors and global clients/teams

As a member of ISAP/ITS, he/she:

• facilitates collaboration and spread of information from and to the team,
• participates to the department’s activities including brainstorming, team building and other team or transversal actions,
• fosters innovation mindset,
• contributes to ISAP/ITS global branding and communication
• manage budget (once a year) and forecast (monthly)
• focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work Timing is flexible and is scheduled to manage the operations within business hours of Asia and Emea timezone.
• Role may have to attend and lead any critical issues escalated outside of working hours, when operational needs.

This IT System Engineer role reports to the IT Team Lead to maintain, implement projects, and enhance the IT Infrastructure not limited but included on server, network, security and so on. Provide 2nd and 3rd level IT support for the company's users, good IT career advancement and IT infrastructure environment for technical hands-on opportunity.

The successful candidate will require the following essential qualifications, experience, and attributes:

Responsibilities:

• Manage infrastructure services provided by vendor/s to ensure connectivity, availability of applications and services within the company both locally and regionally.
• Day-to-day support to the Group’s IT infrastructure (local and regional), including servers, desktops, IP phones, email, software updates, printers, backup systems and networking and WIFI equipment, on-boarding, off-boarding and training.
• Provide technical support for PC hardware, software, applications, and IT requests and tickets and close them timely.
• Responsible for the configuration, installation, and support of equipment.
• To participate, assist and support in new project implementations.
• Configuring firewalls, routing, and switching to maximize network efficiency and security.
• Configure, deploy, and maintain Fortinet, Dell, HPE managed Layer 2 Layer 3 switches.
• Manage Hybrid Windows Server Domain Controller, Windows server, VM Infrastructure, Office365, Firewall configurations, Endpoint protection.
• Periodically monitor servers, network devices and backups.
• Perform AD user/computer management and system administration on servers.
• Administer M365, MS Teams, SharePoint Online, Exchange Online, Azure AD, and TrendMicro.
• Plan and manage patch management process and follow up on the status and windows vulnerabilities identified.
• To assist and report to IT Team Lead in any other IT-related activities or projects as assigned from time to time.

Requirements

• Degree in Computer Science, Information Technology, or related field.
• 3 to 5 years of IT network administration related experience, with prior experience in managing IT vendors (overseas and local) for technical issues resolution.
• Administration and management of servers, storage, networking and appliances, virtualization, mobility, and remote access services.
• Hands on experience in networking, routing, switching, and understand TCP/IP concept well.
• Excellent knowledge of best practices around asset management, control, and monitoring of server and network infrastructure.
• Any professional MCSA, CCNA or ITIL certified will be an added advantage.
• Hands-on knowledge with FortiGate/Fortinet firewall products will be an added advantage.
• Experience in M365, Exchange Online, and SharePoint management is an added advantage.
• Experience in Microsoft Azure Cloud is an added advantage.
• Experience in security patch/fix management and Synology NAS management
• Experience in deployment and installation of Windows Server 2008 R2/2012 R2/2019
• Highly motivated and hardworking, with a positive attitude, willing to learn.
• Good problem-solving skills and ability to work independently when required.
• Strong sense of responsibility and commitment to providing IT support to end-users
• Knowledge in Veeam Backup, AD & File Server, SQL Server, TrendMicro Anti-Virus, Email Security, Fortinet Technologies
• Good knowledge of Microsoft Windows, Active Directory, Hyper-V, Backup Solution, NAS
• Good knowledge of network infrastructure that includes Cisco/Dell command line, TCP/IP, DNS, DHCP, VPN remote access, WAN, LAN, VLAN, WiFi, VPN, Firewall, router, switches etc.
• Good knowledge of system level monitoring, performance tuning and backup solutions
• Positive attitude, willing to learn, work as a team and independently as required.

Key Responsibilities

• Management of on premise Windows and Linux based servers, workstations, HPC and end-user devices as well as well supporting infrastructure such as Active Directory, NAS, Network and Security appliances.
• Administration and orchestration of AWS resources to support operations and projects.
• Assist in the review and implementation of enhancements to existing Corporate and Scientific IT infrastructure to meet business outcomes.
• Assist in managing IT inventory and plan for IT infrastructure obsolescence.
• Identify and streamline existing processes with RPA (Power Automate)
• Support end-user devices with installation, configuration, and troubleshooting of hardware, software and network related issues.
• Other duties as assigned by supervisor

Job Requirements

• Degree or Diploma in IT-related discipline.
• Relevant IT certifications (Microsoft, AWS, Cisco/Fortinet) Work experiences & Skillsets
• At least 5 years of hands-on experience in administering on premise and/or cloud based IT infrastructure and services in a corporate or scientific environment.
• Good working knowledge and understanding of the cybersecurity landscape, configuration and management of network and security appliances.
• Experience with both Windows and Linux based systems as well as Powershell and bash scripting.
• Experience in Microsoft Power Automate
• Solid organizational skills and attention to detail while juggling demands from stakeholders.
• Pro-active team player that is resourceful, self-driven with a high degree of professional integrity.
• Good interpersonal and communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Purpose:

• Provide support to FUJIFILM Asia Pacific (FFAP), FUJIFILM Business Innovation Asia Pacific (FBAP) and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems.
• Participate in implementation/enhancement projects to plan, coordinate and liaise with users on system requirements gathering, solutioning, design & documentation.
• Primary focus will be on in-house developed applications, supporting in areas of business operational, KPI reporting & business analytics.

The key roles and responsibilities are as follows:

Key accountabilities:

• Design BI architecture in Azure cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from technical perspective
• Drive user discussions and conduct workshops to facilitate information gathering
• Perform feasibility study to ascertain area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional & technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plan & scripts
• Conduct testing on developed solutions to ensure compliance to user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training & user acceptance testing
• Ensure proper deployment of changes to production environment in accordance to internal procedures
• Collaborate and initiate change with business users to provide improvements to standardise system processes and propose business solutions meeting business needs/requirements. This involves good collaborative effort with staff members from cross functional areas (e.g. sections, departments and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance and project work
• Ensure full compliance to company policies, internal procedures, information security and JSOX audit requirements for all work performed
• Other duties as assigned by supervisor

Daily Support:

• Dedicate about 30% of time in daily support activities
• Provide 24x7 systems support according to the business units’ SLA of Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance to SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of time on change request fulfilment activities
• Manage full change order fulfilment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation / enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME’s and with other vendors as and when required by the project and ensure delivery of projects in accordance to project KPIs
• Project activities include but not limited to: requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in IT lead role in project / support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modelling, reports and dashboards development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge & experience to design and develop a flexible & scalable BI model that can cater for the business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics & reporting in areas of Finance, Supply chain, Sales & distribution, Service CRM
• Good knowledge in application deployment & solutioning
• Excellent understanding of data mining, data visualization and statistical modelling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing / documentation
• People oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and have business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Overview

You serve as a key member of a regional leadership team and are accountable for the definition and execution/delivery of a holistic digital strategy and action plan in line with business strategy and plans of the business unit.

Your team

You are responsible to the Personal Health Care AMA GM & work with global, regional and local cross-functional teams from diverse backgrounds to establish positive relationships and influence digital choices that deliver business value.

How success looks like

• You become the go-to trusted leader and provide stewardship to deliver strategic digital transformation to your respective category and region.
• You are disciplined in your execution and comfortable leading digital thinking within your respective category and region.
• You deliver tangible new value with digital and data capabilities to your respective category and region.

Responsibilities of the role

• Development of a digital vision in line with the PHC AMA business strategy and global PHC digital strategy, in partnership with PHC AMA GM, multi-functional PHC AMA LT and PHC global IT Leader.
• Development and delivery of a digital action plan supporting short-term and long-term PHC AMA business needs with clear business value articulation.
• Partnership with Global PHC IT, AMA IT, and corporate IT to leverage benefits of globally/regionally scaled solutions and enterprise platforms.
• Driving pilots and operationalizing IT/Data/AI capabilities for Sales, Digital Engagement with Consumers, and Media.
• Identification of new business optimization and productivity opportunities that require data/algorithms/digitization.
• Leading Digital & AI Upskilling for cross-functional PHC AMA organization.
• Developing a sustainable pipeline of IT talents and growing IT talents in PHC AMA organization across IT and A&I roles.
• Ownership of Digital Stewardship: Info-security, Data privacy, Application governance.

Qualifications

• Experience within IT at a senior level leading IT organization at the Category, Market or global service level.
• Experience working across functions like Marketing, Sales, Product Supply, R&D, and Finance and across business units.
• Experience working across platforms including, but not limited to: eCommerce, Direct to Consumer, Go To Market, Data and Analytics, Media, Supply Chain.
• Experience in leading transformation that positively disrupts and transforms business.
• Strategic business mindset focused on value delivery - demonstrated ability to create an inspiring vision and lead delivery of strategic transformation.
• Outstanding communication and interpersonal abilities – demonstrated ability to interact and lead in a multi-functional context and able to engage with broad leadership.
• Demonstrated ability to lead by influence and strong collaboration across a matrixed and globally dispersed organization to meet desired business objectives.
• Demonstrated ability to execute with excellence and efficiency against stretched timelines and operate in a very agile environment.
• A team player, who can interrelate and operate effectively with peers, yet results-oriented.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Scope Of Work

Your essential functions and responsibilities will include but are not limited to:

Job Description:

IT Management

· Assist to revise IT Guide, Policy, and SOP.

· Communicate with vendors, including procurement, maintenance and payment of products and services.

· He or she will manage, support, and troubleshoot all hardware and software applications based on all end-user computing systems such as Desktop, Laptop, and handheld devices.

· Installing and configuring computer systems.

· Inputting and tracking IT support cases.

· Maintaining hardware and software inventory records for audit and asset management.

· Responsible for administering and regular maintenance of all existing IT infrastructure such as the network, servers, and backups etc.

· Any work assigned from time to time by manager or the Management.

Project Management

· Active participation in IT related projects such as gathering and analysing end-user requirements.

· Implement change requests on application enhancements when require.

· Provide application support in post implementation and maintenance support for existing systems.

· Monitor project status and prepare project status report to various stakeholders.

· Log, track, resolve and escalate related IT issues to the correct entity and take responsible and ownership till closure.

Value-added Competencies

· Proficient in the administration and configuration of Fortinet Firewall networking protocols, rules, and policies.

· Skilful in the administration of Windows Server 2019 or 2022

· Hands on networking experiences in administrating and configuring HPE, Ubiquiti Switches, Aruba, and Ubiquiti Wi-Fi Access Points

· Strong knowledge with hands on experience in Microsoft 365 Global Administration.

· Knowledge of Cyber Security and Healthcare Guidelines will be a plus.

Requirements of candidate:

· At least 3-5 years working experience in technology related field.

· Able to work independently.

· Team player, quick learner.

· Good communication skills.

· Proficient in English and Chinese for document and system writing.

· Familiar with Microsoft Word, Excel, and PowerPoint.

Qualifications

· Diploma or degree in Information Technology or equivalent

· Knowledge of IT integration within any healthcare system will be a plus.

· Sound knowledge of various Microsoft Productivity Suite

Others:

· 5 days’ work week

· AWS & performance/variable bonus

· Dental & medical benefits

· Healthcare project work experience an added advantage.

LiT Strategy is a boutique strategy consulting firm which specialises in providing consulting services to SMEs to drive decision making. We provide SMEs with quality business advisory services to help them alleviate their pain points and seize business opportunities.

We are looking for graduates to join our team as a Strategy Consulting Analyst. This is a full-time position and is available in Singapore and within ASEAN.

Primary Roles & Responsibilities:

1. Support engagement teams to develop business strategies and business plans for existing/new businesses
2. Liaise with clients (Up to C-Suite) to identify areas of improvements and providerecommendations for growth
3. Present results to the client's management team and implement recommendations incollaboration with the client's team members
4. Perform data analysis, formulate and test hypotheses, and develop financial models to quantify the feasibility of recommendations
5. Prepare proposals for prospective clients

The Ideal Candidate Should:

1. Be a fresh graduate (Less than 2 years of working experience) from Business, Finance, Accounting, Economics or other related majors
2. Have a strong interest in Management/Strategy Consulting
3. Possess good communication, analytical and problem-solving skills with strong skills in Microsoft PowerPoint and Microsoft Excel
4. Be proficient in spoken and written English. Proficiency in one or more of the ASEAN languages is an advantage but not compulsory

Job Location: Singapore / ASEAN

Being a boutique, there is an expectation that the job scope will be over and above what is described, and we are all expected to be hands-on. Our Analysts can expect to have first-hand experience working with the founders and clients directly.

If you are interested to join our team, please email your resume, cover letter and university transcripts to [email protected]. Please indicate “Strategy Consulting Analyst” in the email subject.

Due to the high volume of applicants, kindly note that only shortlisted candidates will be contacted.

PURPOSE:

Supporting the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.

Executing transition plans – Transition projects moves a Customer organization from its current mode of operation to an FB-managed mode of operation. Transition will include the assumption the as-is environment, as well as fulfilling contractual requirements necessary to facilitate the transfer.

Executing transformation plans – Transformation is the implementation of a set of contractually defined activities as stated in the solution design. These activities should meet specific business objectives and lead to service enhancements, cost reductions, and/or quality, productivity and technology improvements.

RESPONSIBILITIES & TASKS:

• Lead a transition and/or transformation project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rd parties) to takeover service delivery from the customer (or incumbent) per the committed transition plan. Depending on project scale, may lead several projects simultaneously.
• Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to manage and deliver (transition and transformation) projects on schedule, within budget and with a high level of customer satisfaction.
• Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed.
• Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders.
• Own transition management methodology. Update/improve the methodology based on learning and customer requirements/feedback.
• Adhere to standard transition management methodology.
• Work in pursuit team to represent the transition and transformation function. Craft transition and transformation plans that may be part of the submitted proposal. Participate in customer presentations to project strong transition and transformation management competency.
• During transformation, the STM is accountable for the execution of all transformation activity end to end, with overall account responsibility remaining with the FB Client Manager.
• Manage risk during transition and transformation.
• Ensure compliance with FUJIFILM Information Security Rule, Policies and Procedures at all time.
• Responsible for maintaining security of all FB information entrusted to and not limiting to proper classification & handling of FB documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to FB Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

REQUIREMENTS

• Should have 10 years of total working experience with minimum 5 years of experience in managing IT or engineering projects – preferably with experience in setting up service delivery (covering aspects such as infrastructure setup, staffing, finance, knowledge transition, etc.).
• Degree in engineering, computer science, business or related fields.
• Understanding of service delivery in a business process outsourcing context, particularly in imaging and archival, accounts payable and customer acquisition services.
• Project Management certification e.g. PMP, CITPM
• Understanding of technology, particularly as related to imaging software and hardware, document integration.
• Strong customer management skills.
• Experience working in regional/global teams.
• Strong leadership skills – drive, initiative; assertiveness.
• Strong communication skills – spoken and written.
• Strong analytical and problem-solving skills.

Overall Job Summary

Develop various applications to support operations and accelerate growth.

Core responsibilities

• Develop and improve Android iOS mobile applications
• Develop and improve labelling printer system
• Develop and improve Java based ERP solution
• Assist, support and enhance existing applications

Job specifications

• Degree holder in an Information Technology discipline or relevant experience
• Strong understanding of object-oriented programming
• Required skill(s): JAVA, JQUERY, Javascript, JSON, Android, iOS, HTML5,DHTML, Apache, Apache tomcat, MS SQL, PostgreSQL.
• Familiar with Linux environment and good understanding of common command lines
• Familiar with RESTful Architecture
• Familiar with Artificial Intelligence algorithms
• Possesses good experience developing web application, Web Forms, web services and Enterprise Workflows
• Good knowledge in development and maintenance of high load and availability systems
• Effective communicator, enjoys challenges, committed to quality and a team player.
• Fresh Graduates are welcome to apply.

The Service Contracts Analyst oversees complex portfolios of service and maintenance contracts for a specific geography. They will be a key point of contact for contract management issues, responsible for ensuring contracts perform as intended, committed margins are achieved and exceeded, business through those contracts grows, contract improvements are captured (T&C, SLA, Pricing) either during the contract term or on contract renewals, risk is managed and appropriately flowed into the supply chain or shared with customers and that customer expectations are addressed.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Build and maintain a detailed understanding of a portfolio of service contracts, terms, pricing and business-case.
• Support to establish suitable KPIs.
• Monitor, analyse, report and action contract performance incl. revenue, cash, cost, profit, SLA.
• Manage detailed commercial contract mechanisms and requirements incl. price revision formulas, reconciliation, calculation of service credits etc. Work with service team to agree penalty mitigation strategies.
• Ensure appropriate contractual requirements flow down mechanisms are deployed internally and externally.
• Prepare and support regular contract reviews with customers and internal stakeholders.
• Track and action risk and opportunity across the portfolio of contracts
• Support continuous profit improvement, cost and cash optimisation projects working with specialists functions.
• Support sales teams with contractual changes and drafting of contractual terms, working within Financial and Legal DOAs
• Develop a contract renewal timetable for the contract portfolio, enabling on time renewal and optimal business outcomes.
• Build a consolidated service contract revenue and profit forecast, demand planning and contract related data.
• Ensure installed base data (hardware and software) is maintained up to date post installation through to decommission.
• Contribute to central function efforts to improve contract templates and service offerings.

EDUCATION & EXPERIENCE:

Education/Training:

• Bachelor’s Degree or equivalent in legal or financial field

Experience:

• Data analysis experience of £m business
• Optimisation of significant £m contracts for service, delivery of margin and revenue improvements
• Good communicator with the people outside of direct reporting relationships in a matrix structure
• Engineered products with a significant aftermarket and service business in B2B/B2G setting.

Knowledge/Skills

• Business and analytical skills
• Financial and commercial acumen, cost management
• Expertise in pricing, negotiation, proposal and contract drafting.
• Understanding of contract law in APAC
• Change management and business improvement
• Project and Programme Management
• Risk Management
• Knowledge of SAP

Competencies

• Self-motivated and results-driven
• Problem-solving skills and leading teams to deliver solutions.
• Able to make effective, timely reporting by sourcing and analysing critical information.
• The ability to engage, challenge, effective teamworking and internal / external relationships.
• Excellent written and spoken English, other language (like Japanese/Korean/Thai) will be benefit
• Outstanding communication skills

Please note that only shortlisted candidates will be contacted. Kindly email your resume to [email protected]

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are seeking a highly motivated and detail-oriented IT Security Intern to join our team. The successful candidate will work closely with our IT Security team to ensure the confidentiality, integrity, and availability of our information systems. The IT Security Intern will be responsible for assisting in the development, implementation, and maintenance of security policies, procedures, and standards. The intern will also assist in the identification, analysis, and resolution of security incidents.

Duration: 6 months

Responsibilities

• Assist in the development, implementation, and maintenance of security policies, procedures, and standards.
• Assist in the identification, analysis, and resolution of security incidents.
• Assist in the development and delivery of security awareness training programs.
• Assist in the evaluation and testing of security technologies.
• Assist in the development and maintenance of security documentation.
• Assist in the monitoring and reporting of security metrics.

Requirements

• Currently pursuing a bachelor’s degree in Computer Science, Information Security, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Knowledge of security technologies and concepts is a plus.
• Able to commit for a minimum of 6-months.
• Full-time interns preferred, but open to part-time interns of minimally 3 working days.

Job Description:

Summary:

This candidate plays a crucial role in ensuring the security of project systems, applications, and data. They are responsible for planning, coordinating, and executing security testing processes to identify vulnerabilities and weaknesses in the project’s IT application and infrastructure. This role requires a deep understanding of cybersecurity principles, testing methodologies, and strong leadership skills.

Key Responsibilities:

• Security Test Strategy: Develop and implement a comprehensive security testing strategy to identify and mitigate vulnerabilities across various technology stacks and platforms.
• Test Planning: Create test plans, schedules, and resource allocation for security testing activities, considering the criticality of systems and applications.
• Team Leadership: Manage and lead a team of security testers, ensuring they are well-equipped, motivated, and focused on delivering high-quality results.
• Threat Assessment: Collaborate with security experts to identify potential threats and vulnerabilities, and prioritize testing efforts accordingly.
• Test Execution: Performing and coordinating security testing activities, such as penetration testing, vulnerability scanning, code review, and more.
• Reporting and Analysis: Analyze test results, prepare detailed reports on identified vulnerabilities, and recommend remediation measures.
• Compliance: Ensure that security testing aligns with industry standards, regulatory requirements, and best practices.
• Reporting: Maintain comprehensive documentation of security test procedures, results, and improvement recommendations.
• Communication: Effectively communicate security findings and recommendations to stakeholders, including IT teams, management, and external auditors.
• Risk Management: Identify and assess security risks, and work with stakeholders to develop risk mitigation strategies.

Qualifications:

• Mandatory relevant certifications such as CISSP/OSCP/CREST
• Bachelor's degree in computer science, cybersecurity, or related field
• Proven experience in security testing and vulnerability assessment.
• Proficiency in using various penetration testing tools such as Metasploit, Nmap, Burp Suite, and others.
• Strong knowledge of security testing tools and methodologies. Leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• Knowledge of relevant security standards and compliance requirements.

Nice to have skills :

• Candidates for this role should have 6+ years of experience in cybersecurity, with at least 2 years in a leadership or managerial position.

Position Summary :

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. He/She will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, he/she is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, he/she may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on his/her technical background and interests.

Main Tasks & Responsibilities :

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Support the administration of servers, VMware/Hyper-V platforms and domain controllers/LDAP servers

· Participate in the optimization of system performance and system capacity planning

Requirements :

· Degree in Computer Science, Information Technology or related disciplines

· At least three years of relevant IT experience in designing (not mandatory), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape