Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Mandatory Skills

Job and Responsibilities :-

Need to assist application team running Treasury & Market Trading System to achieve the team’s goals and objectives. In the course of this engagement, deep immersion into the daily BAU support and development work culture will be required to allow the engineer to fully understand the daily grind which the application team experiences and with that to come out with better improvement in operation.

Requirements :-

• Bachelor’s or Master’s degree in Computer Science, a related technical field that involves programming, or equivalent practical experience.
• Highly motivated, pro-active and capable of working under pressure without compromising development processes and productivity.
• Strong, committed and reliable team player, able to take direction but also willing to contribute to discussions on design and strategy.
• Possess strong interpersonal and communication skills to be able to deal with and form good relationships with the business and other technology groups through day to day support and project work
• Interest in financial technologies, new technology tools and the ability to learn.
• Ability to debug and optimize code and to automate routine tasks.
• Systematic problem-solving approach coupled with effective communication skills and a sense of ownership and drive.

Mandatory Skills :-

• Experience in one or more of the following: Python/Java.
• Very good analytical and problem-solving skills with good understanding of technical risks emerging out of architecture decisions.
• Experience with developing applications and setting up automations in a Linux environment, with sound knowledge of algorithms, data structures, complexity analysis and software design.
• Development skills with experience in real time, distributed and highly secured environments.
• Experience with developing test cases and ensuring appropriate test coverage through unit and automated testing.
• Experience with CI/CD pipelines and release strategies

Working Hours :-

• BAU – Monday to Friday, 9AM-6PM
• Sat/Sun – only if there is any release/OS patching/BAU Support for other downstream CR activities
• 24x7 standby on call - only if night batch job failed. BAU duty support is on a 2 weeks cycle on rotation basis with other 4 members

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Mandatory Skills

Job and Responsibilities :-

Need to assist application team running Treasury & Market Trading System to achieve the team’s goals and objectives. In the course of this engagement, deep immersion into the daily BAU support and development work culture will be required to allow the engineer to fully understand the daily grind which the application team experiences and with that to come out with better improvement in operation.

Requirements :-

• Bachelor’s or Master’s degree in Computer Science, a related technical field that involves programming, or equivalent practical experience.
• Highly motivated, pro-active and capable of working under pressure without compromising development processes and productivity.
• Strong, committed and reliable team player, able to take direction but also willing to contribute to discussions on design and strategy.
• Possess strong interpersonal and communication skills to be able to deal with and form good relationships with the business and other technology groups through day to day support and project work
• Interest in financial technologies, new technology tools and the ability to learn.
• Ability to debug and optimize code and to automate routine tasks.
• Systematic problem-solving approach coupled with effective communication skills and a sense of ownership and drive.

Mandatory Skills :-

• Experience in one or more of the following: Python/Java.
• Very good analytical and problem-solving skills with good understanding of technical risks emerging out of architecture decisions.
• Experience with developing applications and setting up automations in a Linux environment, with sound knowledge of algorithms, data structures, complexity analysis and software design.
• Development skills with experience in real time, distributed and highly secured environments.
• Experience with developing test cases and ensuring appropriate test coverage through unit and automated testing.
• Experience with CI/CD pipelines and release strategies

Working Hours :-

• BAU – Monday to Friday, 9AM-6PM
• Sat/Sun – only if there is any release/OS patching/BAU Support for other downstream CR activities
• 24x7 standby on call - only if night batch job failed. BAU duty support is on a 2 weeks cycle on rotation basis with other 4 members

Mandatory Skills

Job and Responsibilities :-

Need to assist application team running Treasury & Market Trading System to achieve the team’s goals and objectives. In the course of this engagement, deep immersion into the daily BAU support and development work culture will be required to allow the engineer to fully understand the daily grind which the application team experiences and with that to come out with better improvement in operation.

Requirements :-

• Bachelor’s or Master’s degree in Computer Science, a related technical field that involves programming, or equivalent practical experience.
• Highly motivated, pro-active and capable of working under pressure without compromising development processes and productivity.
• Strong, committed and reliable team player, able to take direction but also willing to contribute to discussions on design and strategy.
• Possess strong interpersonal and communication skills to be able to deal with and form good relationships with the business and other technology groups through day to day support and project work
• Interest in financial technologies, new technology tools and the ability to learn.
• Ability to debug and optimize code and to automate routine tasks.
• Systematic problem-solving approach coupled with effective communication skills and a sense of ownership and drive.

Mandatory Skills :-

• Experience in one or more of the following: Python/Java.
• Very good analytical and problem-solving skills with good understanding of technical risks emerging out of architecture decisions.
• Experience with developing applications and setting up automations in a Linux environment, with sound knowledge of algorithms, data structures, complexity analysis and software design.
• Development skills with experience in real time, distributed and highly secured environments.
• Experience with developing test cases and ensuring appropriate test coverage through unit and automated testing.
• Experience with CI/CD pipelines and release strategies

Working Hours :-

• BAU – Monday to Friday, 9AM-6PM
• Sat/Sun – only if there is any release/OS patching/BAU Support for other downstream CR activities
• 24x7 standby on call - only if night batch job failed. BAU duty support is on a 2 weeks cycle on rotation basis with other 4 members

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Summary

Under the supervision of the Singapore IT Manager, the IT Support Engineer provides basic IT support for the various IT services and components at the Singapore manufacturing facility

Job Description

1. Administrative/General:

• Be the front-end IT support person for majority of user requests, escalating tickets when necessary to IT Manager
• Be aware of company standards and procedures, and works to improve understanding and enhancing of them.
• Be able to accept and pursue clearly defined objectives.
• Promote proper IT usage and IT Security to the business and users.

2. Operational

• Respond to emails and phone calls regarding desktop and help desk requests
• Record, track, and close tickets through help desk/problem management software
• Assist with the creation of new accounts and editing/termination of existing account in MS Active Directory, mailbox, distribution lists, resetting passwords, etc.
• Troubleshoot/Resolve virus/malware infections
• Get regular direction from the IT Manager
• Work with other broader Phenol Global IT Teams
• Work directly with users at the site to resolve their IT issues and questions.
• Install and provide first-level support and troubleshoot site IT issues – including PC’s, servers, tablets, networks, telecom, AV equipment, printers, copiers, security cameras, security badge readers, smart phones, and site PBX
• Coordinate with service providers to resolve equipment issues.
• Install and provide first-level support for a variety of computer software and utilities like MS-Office
• Assist with the testing of security patches.
• Assist with the reporting and investigation of security incidents.
• Assist with the proper disposal of IT assets.
• Engage external vendors for quotations and renewal quote as directed by IT Manager
• Provide support during planned and unplanned IT outages.
• Respond and troubleshoot automated equipment monitoring alerts.
• Support the site data center environment, conduct periodic safety and security inspections, and participate in IT disaster recover exercises.
• Create and maintain various documentation and help guides
• Provide support for IT projects at the site

3. Strategy & Planning

• Provide input to the site and business IT Management to assist in developing long-term strategies and capacity planning for IT services

Job Description:

• To understand the organization digital systems and provide support.
• To provide support over ERP system such as SAP and other supporting/interfaced systems.
• Act as a bridge between users and product development team or with 3rd party vendor.
• To provide technical support to teams within the organization, and to external clients when required.
• Assist with systems integration wherever required.
• Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
• Maintaining and updating technical documents; manuals and procedures for using an application or software suites.
• Identifying and resolving business and technical issues.
• Managing coordination at a local and international level where required.
• Delivering regular and customised training to teams within the business.
• Preparing maintenance plans; master data management and upgrading schedules for the organization's systems.
• Developing reports for teams across the business.

Job Requirements:

• Minimum 2 years supporting corporate end user services over ERP and other manufacturing systems.
• Proven ability to work independently and as a team member.
• Communicate professionally and effectively at all organizational levels.
• Highly motivated with the ability to work with limited supervision in a highly competitive environment.
• Abilitiy to engage with senior business stake holders.
• Ability to lead a team discussion and to communicate with product management team based globally.
• Good communication skills in English (both written and oral) and interpersonal skills.
• Good organizational skills; multi-tasking and time management skills.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Primary Objectives
Facilitate smooth day-to-day credit process of the Treasury Investment team via:

• Generating CREST internal rating for Fast Track & annual review credit papers
• Conducting Related Party and Connected Party checks
• Updating of information for MAS regulatory reporting
• Adhoc bank-wide projects on streamlining of regulatory data.
• Monitor outstanding credit limits  
• Respond to compliance and regulatory requests for information in a timely manner
• Collate and generate reports on portfolio performance for review

Key Responsibilities

Financial

• To achieve the Financial KPI set annually, refer to above Key Performance Indicators

Operational

• Monitor existing credit limits and ensure there are no lapses in limits
• Monitor securities in portfolio for adverse news and other developments
• Support the Senior Credit Analyst through assistance of credit proposals preparation & submission to Credit Committee for approvals and renewal.
• Manage the credit approval process in a timely manner with all relevant stakeholders.
• Notify stakeholders in the updating of credit limits and ratings in all relevant systems. Ensure the accuracy and authenticity of these data.
• Liaise with internal stakeholders on all operational and regulatory matters.

Compliance

• Adhere to with established credit policies & regulatory requirements

The Senior Data Analyst role is important to:

• Lead and implement Student Data Analytic Projects that aid data-informed decision-making and reporting, as well as to enhance student experience.
• Manage Student Data Catalogue and metadata in Denodo virtual data warehouse and develop integrated datasets for data analytics and reporting.
• Fully implement and enforce the Student Data Governance Framework and extensive adoption of the framework by Colleges, Schools, and Departments, that ensures data quality which is most critical for Data Analytics.
• Train end-users on new reports and dashboards.

Responsibilities

• Leading the implementation of Student Data Governance (SDG) framework across Student Admin Departments, Colleges, and Schools; Secretariat support to the SDG Steering Committee Meetings.
• Leading and conducting Data Quality (DQ) Assurance programme across different data areas and monitor DQ via developing DQ dashboard.
• Developing and managing student data catalogue for management reporting and data analytics projects.
• Driving the adoption of NTU Education Dashboards to support decision-making at different level of the University.
• Leading, developing, and managing data analytics projects to provide enhanced insights from student data, such as student profiling, data analysis to support policy maker in relevant policies, predictive analysis of students at-risk, degree programme quality assurance analysis, student quantitative or qualitative feedback analysis using Natural Language Processing (NLP).
• Training staff in data-related framework, concepts, and competency in data analytics.
• Supporting business data users in student admin process automation.

[The role is expected to lead and facilitate, in addition to execution.]

Requirements

• Bachelor's or Master's degree in Data Science, Computer Science, or Mathematics.
• Over 7 years of professional experience in data analytics and data governance.
• Demonstrated technical proficiency in data models, database design and development, data mining, and machine learning techniques. Familiarity with Natural Language Processing (NLP) is advantageous.
• Strong familiarity with data visualization tools such as Qlik Sense, along with programming proficiency in Python/R and SQL.
• Experience with Robotic Process Automation (RPA) tools like UiPath and Power Automate is a plus.
• Proven track record in planning and executing data analytics projects to meet business objectives.
• Excellent communication skills, capable of effectively liaising with business stakeholders to understand data requirements and deliver actionable insights.

An Offshore company provide general offshore support services, drilling rig, support functions and cargo transport operations to the Oil and Gas Industrial.

Responsibilities

• Provide constant day to day administration support for related ERP& Vessel Management System.
• Able to provide guidance / training to users .
• Keep abreast of all updates to the ERP & Vessel Management system and disseminate relevant information to users of the system.
• Provide technical assistance to prepare and maintain company data and operation procedures.
• Assist in training staff to use required software and other business operation systems.
• Other ad-hoc duties as assigned.

Competencies

• Excellent communication and interpersonal skills.
• Customer-oriented behaviour.
• Knowledge of computer hardware, including experience with operating systems e.g. Windows, Mac OS.
• Basic programming skills and logic.
• Strong interpersonal and communication skills.
• Good team player who is agile and adaptable.
• Passion for technology and people.
• Candidates without experience are welcome to apply. Training provided.

Education Qualifications

• Diploma in Information Technology, Computer Science, Software Engineering or a related field.
• Minimum of 3 years of relevant experience.

Primary Objective(s) of Position

• This position is responsible for effective handling of Spot-Bid / Tenders from customers and aligning opportunities with the company’s strategic objectives

Duties & Responsibilities

• Develop and propose pricing methodologies
• Conduct cost analyses for monitoring pricing landscape
• Update overall price schedule for profit calculation
• Prepare reporting material and present pricing analyses
• Work closely with the sales team to define pricing structure for company products
• Address issues and concerns raised by team members relating to pricing suggestions
• Other ad hoc duties as assigned by management

Person Specifications

• A bachelor’s degree in business or logistics and supply chain management
• At least 1 to 2 years of working experience in logistics, shipping or supply chain
• Strong computer skills, especially in Microsoft Excel (Pivot table, V/H-Lookup and etc.)
• Knowledge of forwarding/supply chain business in managing an RFQ
• Strong analytical mind and a pronounced affinity for working with numbers
• Ability to work under pressure to cope with periods of high workload and tight timelines for multiple deadline bids in parallel
• Good communication and interpersonal skills to properly engage with country pricing teams of different cultural backgrounds

Overview:

The IT Executive (Hardware) within the company functions as an internal systems engineer, primarily responsible for overseeing the company's IT infrastructure related to hardware, encompassing servers, the company network, PCs, and other IT equipment. This role involves close collaboration with other IT members who primarily handle software and support to various departments requiring IT assistance. Additionally, a partial aspect of the role involves providing support for software-related matters.

Play a vital role in upholding a resilient IT environment, enhance the end-user experience.

Key Responsibilities:

• Install, configure or migrate IT infrastructure (hardware), such as server and networks and peripherals, including printers, scanners, and other devices.
• Apply and maintain proper configurations, updates and patches to operating systems, software applications, and drivers to ensure IT security and optimize performance Address hardware and software issues by troubleshooting and offering technical support to employees.
• Maintain an up-to-date inventory of all hardware and software, ensuring proper functioning of equipment.
• Collaborate with the IT team to devise and execute new hardware and software solutions.
• Source, monitor and manage vendors to ensure optimal service delivery in line with company policies and procedures
• Manage projects including the design and deployment of new IT systems and services within the organization.
• Propose and monitor the department budget, especially hardware related expenditure
• Conduct training sessions for employees to ensure proper utilization of hardware and software.
• Manage disposal of IT equipment such as laptops, desktops, servers, external storage media/device, etc.

Requirements:

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or an equivalent field.
• Minimum of 3 years of experience in IT hardware, server, and network support.
• Hands-on in setting up, configuring, and resolving issues with Microsoft Windows Servers.
• Demonstrate familiarity with networking principles and protocols.
• Knowledge of network security principles and experience with Firewall
• Knowledge of system applications such as MS SQL Server, backup software, Application Server, and Checkpoint firewall.
• Experienced in troubleshooting, system administration, and supporting firewalls and network devices.
• Demonstrated proactive problem-solving approach.
• Strong communication and interpersonal skills.

We’re searching for a IT Service Desk Support  to be part of our diverse team of talent here at NCS! If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together: 

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Assurity Trusted Solutions (ATS) is a reputable subsidiary of the Government Technology Agency (GovTech), dedicated to operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our primary focus is to establish trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking an experienced Senior IT Procurement Manager to join our team and contribute to our mission of enhancing Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Elicit, scope and manage business requirements aligned with Government procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects ensuring adherence to Government procurement processes.
• Participate in Government procurement tender and evaluation process in accordance to Government policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Draft, review and refine structure of tenders, contractual terms, and requirement specifications for ICT systems, products and services procurement.
• Advise project teams on government procurement policies and ensure compliance while meeting project needs
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers’ performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Collaborate with project teams to ensure timely completion of procurement projects.
• Provide regular and timely project status reports to upper management and manage project timelines, stakeholders, and communications.
• Ensure compliance of ICT projects with Quality Management System (QMS) and contractual requirements.
• Conduct audit and follow-up on customers’ usage of projects.
• Perform any other duties as assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement.
• Minimum 5 years of relevant work experience in the ICT Industry and/or Government procurement.
• Experience in managing Cloud, Software as a Service (SaaS), and/or AGILE projects will be beneficial.
• Participated in full software or product development cycles.
• Proven experience in IT business analysis.
• Experience in Project Management for Monitoring and Tracking;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Good analytical, organization and planning skills
• Ability to work collaboratively as a team player and independently as a self-motivated individual
• Excellent oral and written communication skills, with the ability to pitch ideas and influence stakeholders
• Good command of the English language, both written and spoken

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

Assurity Trusted Solutions (ATS) is a leading subsidiary of the Government Technology Agency (GovTech), responsible for operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our organization is dedicated to establishing trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking a highly experienced and dynamic individual to join us in the role of Director, IT Assurance. As the Director, you will play a pivotal role in our mission to enhance Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Provide strategic direction, leadership, and oversight of the IT Assurance function within ATS.
• Develop and implement IT assurance strategies, policies, and procedures to ensure the effectiveness of internal controls and compliance with regulatory requirements.
• Lead and manage a team of IT audit professionals to conduct independent assessments of the design and operating effectiveness of internal controls and risk management systems.
• Deliver timely and high-quality IT assurance reports to senior management and stakeholders, highlighting key findings, risks, and recommendations for improvement.
• Collaborate with cross-functional teams, including technology, compliance, and legal departments, to drive continuous improvement in IT governance, risk management, and compliance practices.
• Stay abreast of industry trends, emerging risks, and regulatory requirements to proactively identify areas for improvement and respond effectively to changes in the IT risk landscape.
• Provide strategic advice and guidance to senior management on IT risk and assurance matters.
• Foster a culture of continuous learning and development within the IT Assurance team, promoting professional growth and expertise in IT audit and assurance.
• Build and maintain strong relationships with internal and external stakeholders, including auditors, regulators, and industry peers.

To succeed in this role, you will ideally have:

• Minimum of 15 years of experience in IT audit, IT risk management, or a related field, with at least 7 years in a leadership role.
• Professional certifications such as CISA, CISSP, or CRISC are highly desirable.
• In-depth knowledge of IT governance frameworks and standards, such as COBIT, ISO 27001, and NIST Cybersecurity Framework.
• Strong understanding of regulatory requirements related to IT risk and compliance, particularly in the financial services or government sectors.
• Proven track record in developing and implementing IT assurance strategies, policies, and procedures.
• Experience in managing and conducting IT audits, risk assessments, and control evaluations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proactive mindset and ability to drive change and innovation.

If you are a seasoned IT Assurance professional looking for an exciting opportunity to make a significant impact, we invite you to join us at Assurity Trusted Solutions.

We offer a competitive remuneration package and opportunities for professional growth and development. Interested applicants are invited to submit their resumes to us.

Note: Only shortlisted candidates will be notified. All applications will be kept strictly confidential and used for recruitment purposes only.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Wise is on a mission to make money without borders - convenient, fast, and eventually free. We’re looking for a Lead Analyst to join our Spend Squad in Singapore. This role is a unique opportunity to have an impact on Wise's mission, grow as an analytics leader, and help deliver product experiences that delights our customers and drives our growth.

As part of the Spend Squad, you’ll primarily work on enabling customers to spend from their Wise accounts and also on bringing new ways of payment to markets. 

Here’s how you’ll be contributing to the Global Product Tribe

• Analytics Product Ownership

  • Take ownership of the tribe’s data and analytics assets, i.e. data pipelines, dashboards, analytical models and ensure roadmaps are in place to improve quality / address any known weaknesses at the required pace

  • Ensure the tribe’s data and analytics assets are discoverable and leveraged

• Leadership 

  • Support and develop analyst function within the tribe, lead a ~5 member analyst team, create structures to improve analyst cohesion and collaboration

  • Hiring and on-boarding of new analysts

  • Guide analyst work across the tribe; e.g. help analyst structure projects and define data models

  • Contribute to overall analytics strategy, ensuring that tribe data and analytics is discoverable and leveraged

• Partnership 

  • Support and develop the data and reporting for the tribe, including ensuring that user behaviour tracking is robust

  • Our analysts will partner with our product teams in the tribe to help project and measure the impact of our product changes and help us understand what customers want from our product, how can we acquire them, retain them and how we can provide an engaging experience for them

  • You’ll partner with our tribe leadership team to help them drive the priorities of the tribe and build conviction through data

  • You’ll identify opportunities how to more powerfully use our data, and machine learning, to automate and optimise our processes and solutions

This role will give you the opportunity to: 

• Choose your path to impact - we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls

• Grow as a leader - Build your team and inspire them to join our mission

• Be part of our mission to make money without borders the new normal

• Bachelor Degree in Information Technology, Computer Science or equivalent.
• At least 3 to 5 years of relevant experience in technology business analysis or software development.
• Familiar with business applications in investment/banking industries.
• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling, and business processes.
• Experience with ETL/ELT process, SQL and API.
• Experience in Agile methodology skills with strong delivery mindset.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.
• Possess strong analytical, critical thinking, and problem solving skills.
• A team player who has growth mindset and confident to work independently.

Job Title: Business Analyst - CTRM (Commodity Trading and Risk Management)

We are committed to excellence in our field and are looking for a skilled Business Analyst with expertise in Commodity Trading and Risk Management (CTRM) to join our dynamic team.

Job Description:

As a Business Analyst specializing in CTRM, you will play a vital role in bridging the gap between business needs and technology solutions. Your primary responsibility will be to understand the intricacies of commodity trading operations and leverage your expertise in CTRM systems to optimize processes and drive efficiency.

Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements related to commodity trading activities, risk management, and financial reporting.
• Evaluate existing CTRM systems and processes, identifying areas for improvement and optimization.
• Design and implement solutions within CTRM systems to enhance trading strategies, risk mitigation, and operational efficiency.
• Conduct user training sessions and provide ongoing support to ensure effective utilization of CTRM systems and tools.
• Develop and maintain documentation including business process flows, system configurations, and user manuals.
• Partner with IT teams and vendors to customize CTRM solutions, integrate with other systems, and troubleshoot technical issues.
• Stay updated on industry trends, regulatory requirements, and best practices in commodity trading and risk management.
• Collaborate with cross-functional teams to implement system enhancements, upgrades, and migrations.
• Act as a subject matter expert on CTRM systems, providing guidance and support to stakeholders across the organization.
• Drive continuous improvement initiatives to optimize trading operations, minimize risks, and maximize profitability.

• Bachelor's degree in Business Administration, Finance, Computer Science, or related field. Master's degree or relevant certifications (e.g., CTRM certification) is a plus.
• Proven experience as a Business Analyst in the commodity trading industry, with a focus on CTRM systems.
• Strong understanding of commodity markets, trading strategies, and risk management principles.
• Proficiency in using CTRM systems such as OpenLink Endur, Allegro, or similar platforms.
• Excellent analytical skills with the ability to translate complex business requirements into technical solutions.
• Solid communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Detail-oriented mindset with a focus on delivering high-quality results within specified timelines.
• Ability to adapt to a fast-paced environment and manage multiple priorities simultaneously.
• Experience with SQL, VBA, or other programming languages is a plus.
• Knowledge of regulatory requirements (e.g., Dodd-Frank, EMIR) governing commodity trading operations is desirable.

Job Responsibilities

1. Develop and maintain a deep understanding of our products, services, and industry trends.
2. Identify new business opportunities by conducting market research, prospecting, and lead generation.
3. Qualify leads and manage the sales pipeline from lead to close, ensuring that targets are met.
4. Conduct sales presentations and product demonstrations to prospective customers.
5. Collaborate with the sales team to develop strategies for reaching sales targets.
6. Identify opportunities for upselling and cross-selling to existing clients.
7. Negotiate contracts and pricing agreements with clients.
8. Provide regular updates to management on sales activities, results and trends.

Job Requirement

• Bachelor's degree.
• 5 years relevant experience in sales and related industries.
• Experience in sales development, prospecting, lead generation, and sales pipeline management.
• Experience in selling enterprise software and SaaS solutions.
• Drive software adoption and ensure customer satisfaction.
• Added advantage to have good understanding of the supply chain and ecommerce logistics.
• Manage and grow relationships with existing clients and identify opportunities for upselling and cross-selling.
• Great networking skills.
• Good command of both written and spoken English.

Your Career 

Sales Operations Analyst, Order Management at Palo Alto Networks resides within the Sales Operations department ensuring the accurate and timely processing of a high volume of purchase orders. You will work out of our JAPAC office and will report to a Sales Operation Manager - Order Management of our EMEA Headquarters. 

The role demands incredible attention to detail, the ability to work as part of a team and on one’s own, a desire to learn systems and processes very quickly and the skills to adapt to ever-changing business requirements. 

This position requires team members to be available to work extended hours at the end of each month and the fiscal quarter. 

Your Impact 

• Manage daily sales orders and placement into CRM-Sales Force System with precise accuracy and cross-checking ERP-SAP system 
• Sales Operations Analyst, Order Management (International) receives and processes all types of purchase orders from Palo Alto Networks’ distributors and direct resellers in each of the two assigned regions (EMEA and JAPAC)
• Handle escalation of activities and ensure accuracy on approved quotes 
• Review all required documentation are transferred to the back office 
• Adhere to contract and licensing terms and recognition policies are met 
• Each purchase order is reviewed for accuracy to ensure it matches approved quotes, adheres to contract and licensing terms, meets Palo Alto Networks procurement and revenue recognition policies and is being placed by an authorized channels distributors and reseller partner
• Certain activities in Salesforce.com are administered Once a purchase order is deemed clean, before the transactions are transferred to Order Fulfillment and Trade departments for final processing and shipping
• Certain activities in Salesforce.com are administered Once a purchase order is deemed clean, before the transactions are transferred to Order Fulfillment and Trade departments for final processing and shipping
• Sales Operations Analyst, Order Management as the first point of contact for all escalations concerning Sales Orders require a strong analytical skill and understanding of complex policies and licensing processes
• Collaborate with other external and internal departments to quickly resolve customer concerns
• Interact directly with PAN Distributors, PAN Channels Distributors, PAN Channels and Sales Reps. as required
• Liaises with Sales Rep, Renewal Rep, Deal Desk  for opportunities and quotes related issues, with Deal desk for pricing and quotes matters
• Sales Operations Analyst, Order Management may collaborate with Field Sales Ops. NPI Sales Ops. Sales Support, Channels Ops, Product Compliance teams for any operational issues and Data Account team for account registration related issues
• Liaises with Fulfillment, Trade and Logistics teams to relay compliance, shipment and delivery information/documentations, Tracking and communicating any order matters (e.g order status, shipment status, serial number, etc) to both internal and external stakeholders

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations (Web Applications) to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. He/She should possess expertise in classic ASP, .NET programming languages, MS SQL, Oracle, and demonstrate a strong analytical mindset. As a Web Applications Specialist, he/she will play a key role in analysing user requirements and providing effective solutions to meet our organization's needs.

If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Classic ASP and .NET Development

• Design, develop, and maintain web applications using classic ASP and .NET programming languages.
• Ensure the efficiency, scalability, and performance of applications.

Database Management

• Proficient in working with MS SQL and Oracle databases.
• Develop and optimize database queries, stored procedures, and triggers.

User Requirement Analysis

• Collaborate with stakeholders to gather and analyze user requirements.
• Translate business needs into technical specifications.

Troubleshooting and Debugging

• Identify and resolve issues related to web applications, databases, and integration points.
• Conduct thorough testing to ensure the reliability and stability of applications.

Proficient in Power Automate to streamline and automate business processes

• Experience in creating workflows and connectors to enhance system integration.

SharePoint Management

• Hands-on experience in managing SharePoint sites, including configuration, customization, and administration.
• Knowledge of SharePoint best practices for document management and collaboration.

Documentation

• Create and maintain comprehensive documentation for developed applications, databases, and solutions.
• Keep documentation up-to-date with any changes or enhancements.

Collaboration

• Work closely with cross-functional teams, including developers, designers, and system administrators.
• Provide technical expertise and support to team members.

Maintain service level agreements and service improvements, and other areas

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.
• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Degree in Information Technology, Computer Science or other related discipline
• Possess a good Information Technology background in software and application development and support with at least 2 years of relevant experience
• Proficient in troubleshooting software and application
• Proficient in asp, asp.net languages, MSSQL, and oracle DB
• Experienced in managing Teamsite
• Experienced in Power Automate will be an added advantage
• Demonstrated decision-making and problem-solving skills
• Is detail-oriented and capable of multi-tasking
• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization
• Serve as the functional subject expert for the systems that he/she will be handling
• Possess good teamwork and interpersonal skills
• Good oral and written communication skills

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech), incorporated to operate the National Authentication Framework (NAF) and National Certification Authority (NCA). We seek to be the Source of Trust in the use of digital services and committed to improving Trust and High Assurance of digital services by providing secure and convenient identity management solutions.

We are looking for IT Procurement and Project Manager to join us in our mission to enhance Singapore’s competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Manage and execute the procurement of ICT systems, goods and services in a timely manner. This includes the preparation of all procurement deliverables for each procurement project assigned;
• Be part of various project teams to complete the procurement project on time;
• Provide business perspective in project teams;
• Draft, review and refine structure of tenders, contractual terms, and requirement specifications for the procurement of the ICT systems, good and services;
• Understand the government procurement policy and advise project teams on meeting such policies while enabling project needs to be met;
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks;
• Review proposals from suppliers;
• Review, clarify and negotiate business rules with suppliers;
• Drive innovation on work processes;
• Monitoring and Track Project Expenses and Timeline;
• Ensure that records and documentation of projects and related issues are kept updated; and
• Any other duties that may be assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement;
• Minimum 8/10 years of relevant working experience, preferably in both procurement and IT, with minimum 3 years in a project management role. Experience in managing Cloud, SaaS and/or AGILE projects will be beneficial;
• Good knowledge of government infocomm environment;
• Experience in Project Management for Monitoring and Tracking;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Team Player and Self-Motivated;
• Able to consolidate multiple streams of information into a cohesive whole; and
• Good command of the English language, both written and spoken.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.