Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – $4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About the firm

Founded in 1997, Marshall Wace is a leading global alternatives investment manager with around $65bn in assets under management and over 600 employees working across London, New York, Hong Kong, Singapore, and Shanghai. Operating as a single team across the globe, we are dedicated to creating long-term relationships with our clients built on trust and integrity. We define our culture as one of continuous innovation and a quest for improvement. We instinctively strive to do things differently, with fresh thinking that enables us to create proprietary value and maximise the benefits to our clients.

We manage quantitative, systematic, and fundamental strategies, specializing predominantly in long/short equity. Our strategies are implemented globally, leveraging proprietary systems and processes. Technology and data have been at the core of our business for more than two decades. In 2002, we launched MW TOPS, the world’s first ‘Alpha Capture’ application. Today, we continue to foster an environment focused on innovation and the pursuit of excellence.

About the role

We are looking for an ambitious, enthusiastic, and highly motivated Analyst to join the global investment team based in Singapore. This role will focus on the Southeast Asian market and enjoys a diverse mixture of responsibilities with a high level of interaction with portfolio managers, investment teams, traders as well as external counterparties.

Your Responsibilities

• High level of interaction with portfolio managers, providing market analysis
• Build and strengthen networks with regional and local brokers by understanding broker structures and dynamics
• Work closely and collaboratively with the global trading and investment teams as well as other teams within the business, including operations, technology and compliance.
• Implement a robust process to generate original, idiosyncratic and uncorrelated investment ideas supported by proprietary research;
• Utilize alternative data to inform investment decisions, where appropriate;
• Challenge consensus views and monitor volatility

Our Requirements

• Demonstrated 5-10 years of experience working as a sell-side broker, ideally servicing hedge funds
• Experience covering Southeast Asian markets
• Excellent communication skills with the ability to build genuine connections and external networks
• Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Works well in a collaborative environment, supporting other team members and contributing to the team’s overall success

Job Responsibilities:

• Liaising with Government agencies on deliveries matter
• Arranging delivery schedule for in-house drivers on daily basis
• Liaising with the Sales Dept & IT Dept closely on after-sales matters
• Maintain asset inventory and data records
• Liaising with clients for relocation and arranging with in-house driver team
• Preparing IT Engineers schedules for on-site to perform cryptographic erasure and verification before arranging driver to collect back the equipment from agency
• Preparation and submitting monthly reports for each tender
• Sending reminder emails in the interval of 3 months, 2 months and 1 month before the expiry dates to agencies to prepare and return the equipment before end-of-lease date
• Any ad hoc requirements by the Manager
• Handle incoming calls and email enquiries from corporate customers

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Enjoy interacting and communicating with people and maintaining a good rapport
• Proficient in MS office

Others:

• Able to start immediately
• 5 days work week from Mon to Fri, 9am to 6.30pm
• Annual leave, Medical benefits, Staff insurance provided

Job Description

• Basic IT Support
• Liaise closely with IT Manager
• IT Setup for new joiner
• Provide ad hoc operations support as necessary

Requirements

• Candidate must possess at least GCE "O" Level & Above.
• Basic IT Knowledge
• Entry level candidates are welcome.
• Proficient in MS Office (especially in Words & Excel is an advantage)
• Can work independentaly and pro-active
• Positive working attitude, hard working, willing to take up challenges
• Full-Time position(s) available.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (M-F, 8.30 am-5.00 pm; Alternative Sat, 8.30 am-1 pm)
• Salary Package: Basic salary up to $3,000 + AWS + Mobile Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform regular maintenance and upkeep of HQ IT equipment and software.
• Handle hardware maintenance needs, coordinate with vendors for repairs/upgrades, dispose of obsolete hardware, and manage hardware consumables.
• Provide "HelpDesk" support to users and escalate issues to vendors/consultants if necessary.
• Support team members with IT service operations within the Group.
• Coordinate all IT-related purchases within the company, working with end-users and department heads.
• Maintain and update IT hardware and software inventory.
• Perform IT-related duties and projects as assigned by the Group IT GM.

APPLY NOW!!!

• At least 1-2 years of relevant work experience.
• Energetic and willing to work offsite for outdoor projects.
• Good skills in liaising and following up with vendors and users both onsite and offsite.
• Basic understanding of IT hardware and software applications like PCs, Printers, MFP, and corporate software such as Emails, ERP, etc.
• Candidates without IT experience are welcome to apply. Training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68503 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

about the company

A leading regional bank with a strong presence in the APAC market. It has an approved new headcount in their Credit Risk department.

about the job

• Evaluate intricate financial data, projections, and analyze industry and country-specific risks, providing concise summaries
• Demonstrate strong written and verbal communication skills to effectively convey complex credit structures and borrower profiles
• Enhance the quality and timeliness of documents, ensuring alignment with risk tolerance, policies, and procedures, while identifying key risks and mitigation strategies
• Present clear credit recommendations to the credit committee
• Submit credit proposals promptly within prescribed deadlines for approval by Credit Committees
• Maintain objectiveness in presenting credit risk management information to Credit Committees
• Review rating model inputs for accuracy, consistency, and relevance to assign Risk Ratings effectively
• Independently oversee and monitor critical elements of the credit process and timely escalation of credit risk issues and generate risk mitigation solutions
• Make sure documentation complies with credit procedures and bank policy
• Manage and review routine documentation for existing and new credit portfolios
• Establish and maintain a comprehensive database for managing security and collateral
• Prepare periodic and management information reports for the department

about the manager/team

Reporting to the Head of Credit Risk, you’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Bachelor degree with at least 4-8 years of experience in commercial and corporate banking credit analysis, credit risk and credit admin/ willingness to pick up credit admin
• Knowledge of banking products such as trade finance, bilateral, syndicated loans, and treasury etc

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

What you'll do:

As a Senior Analyst/Analyst in Liquidity Management, your role will be multifaceted. You will be responsible for supporting and providing analysis in FTP Business & Behavioural Model, ensuring accurate data reconciliation relating to ALM/Liquidity. Your involvement in group projects will allow you to showcase your knowledge of FTP/Liquidity. Additionally, you will assist in management reporting, utilising your competence in data extraction tools and your exposure to ALM and Liquidity systems.

* Support and provide analysis in FTP Business & Behavioural Model

* Provide support for Data reconciliation relating to ALM/Liquidity

* Involve in Group projects which involve FTP/Liquidity

* Assist support in management reporting

* Demonstrate competence in data extraction tools

* Show exposure to ALM and Liquidity systems

What you bring:

The ideal candidate for the Senior Analyst/Analyst role will bring a wealth of knowledge and skills. You should have basic knowledge of SQL and competence in using data extraction tools. Exposure to ALM and Liquidity systems is essential. A diploma or degree in Mathematics, Statistics, Finance, Business or Economics is preferred. Your strong quantitative and analytical skills will be put to good use, as well as your understanding of banking products and finance concepts.

* Basic Knowledge of SQL

* Competence in data extraction tool

* Exposure to ALM and Liquidity systems

* Diploma / Degree in Mathematics, Statistics, Finance, Business or Economics preferred

* Strong quantitative and analytical skills

* Good understanding of banking products and finance concepts

What sets this company apart:

This company prides itself on its commitment to professional development and inclusive culture. They offer flexible working opportunities and generous pensions contributions. Their supportive leadership encourages growth and learning within the organisation.

What's next:

Ready for an exciting new challenge? Apply now!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R22107048 Eileen Tham

Requirement

• At least 1 year of relevant experience
• Able to work independently and team player
• Good interpersonal and communication skills
• Applicant with no experience working on dental clinic but are willing to learn are welcome to apply

Responsibilities

• Provide assistance to dentist in all dental procedures
• Perform front desk duties such as answer phone calls, attend to customers and provide customer service patients, take care of clinic inventory
• Perform admin duties such as maintaining clinical recording, filing etc.
• Maintain overall hygiene standard
• Responsible for the cleaning, disinfect and sterilization of instruments and equipment

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Key Responsibilities

• Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW.
• Preventive Maintenance: Perform routine checks according to documented preventative maintenance procedures and refill consumables as directed.
• IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed.
• Customer Training: Instruct and train customers on usage and operation of installed HW and SW.
• Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions.
• Continuous Improvement Process: Observe technical or process problems at all times, proactively inform about potential problems and offer improvement suggestions if possible.
• Actively use corporate tools and processes for knowledge sharing, e.g. knowledge base to find solutions and provide input for it.
• Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test.

Required Qualifications

• Proven track record of more than 1 year Service Technician with banking/retail experience.
• Successfully completed education in IT- or mechatronic/electronic-related profession.
• In individual cases it is possible to assign the job to an employee, if the essential professional knowledge is acquired by work experience.
• PC literacy and good knowledge and application of the relevant tools and methods.
• Product knowledge of relevant industry and basic ITIL skills preferred.
• Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment.
• Acceptance of exposure to the outside elements.
• Shift adaptability, which would include an on call rotation for evenings and weekends.
• Exceptional customer service skills are needed.
• Ability to organize and inventory truck stock parts and tools.
• Sense of urgency, organizational skills, professional presence and work in team environment.
• Ability to pass MVR, background and drug test where required.

Preferred Qualifications

• Firstline or Service Technician work experience preferred.
• Vocational/Trade School preferred

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Quality Assurance Senior Analyst, Citi Private Bank - Hybrid (Internal Job Title: KYC Operations Sr Analyst– C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
• To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations.
• Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management. Provide guidance in exception handling and approval.
• Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
• Responsible for various types of project management, process and policy changes, new initiatives and managing cross-functional relationships with all teams. Analyzes complex and variable issues with significant departmental impact in the team.
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in KYC/AML process, compliance, operations, risk & control functions
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
• Ability to manage multiple stakeholders across levels, businesses, and geographies
• Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
• Proficient in handling urgent and escalation cases and manage internal team expectations
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Scope of work:

1. Clearing of paper, card, passbook, and cash jams;
2. Replenishing nearly depleted paper and other consumables such as receipt printer paper and printer ribbons;
3. Basic remedial maintenance, which consists of servicing obvious items that will prevent a repeat or subsequent FLM call;
4. General cleaning of the ATM, ATM+, BTM and CDM exterior, display screen, fascia and immediate surrounding area while on-site for the provision of other FLM services;
5. Reporting site problems such as lighting, facility or environmental conditions to Customer;
6. Initial on-site investigation of network related incidents;
7. Provide SST safe / vault access to SLM if required;
8. Suspend call for SLM when required (i.e., issue beyond FLM such as parts replacement);
9. Report vandalism incidents to relevant parties based on established process;
10. Retrieval of retained passbooks and cards when on-site for a remedial call;
11. Ad-hoc special attendance to site to collect captured cards or passbooks;
12. Escalation of vandalism to Customer
13. FLM is required to perform OT maximum 2 hours when required by customer

Job requirements:

· ITE graduate or equivilant

Able to work 10hrs rotation shift and weekend/PH.

Job Description

• Industry/Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Summary:

• 5-day work
• Great career progression
• Listed company

Job Description:

• Administer and configure infrastructure systems (e.g., Active Directory, data centers, telephony, video conferencing) and network devices (firewalls, routers, VPNs).
• Monitor system resources, ensure backups and disaster recovery plans are effective, and apply necessary patches.
• Provide technical support to local and overseas users while ensuring security.
• Liaise with vendors to ensure Service Level Agreements (SLAs) are met.
• Draft and maintain technical documentation (admin guides, user guides).
• Lead or assist in IT projects, and provide L1/L2 support.

Requirements:

• Min. 2 years experience in IT Infrastructure preferred
• Candidates with L1 Support Experience are also welcome to apply!

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Installation, configuration, and troubleshooting.
• Set up and install Surveillance equipment and systems.
• Knowledge in network system security.
• Liaise with vendors on new IT purchase and implementation.
• Any other ad hoc tasks assigned by supervisor.

Requirements

• Min. Diploma in Electrical/Electronic/ IT Engineering.
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products

Our client is a premier supplier of indirect industrial supplies essential materials.

• Analyze incidents to identify root causes, solutions, and provide reports.
• Assess business needs and manage user access in ERP and CRM systems.
• Oversee software development, including design, testing, and documentation.
• Track IT tasks, resolve issues, and report project status.
• Ensure compliance with IT policies and deliver excellent customer service.

Requirement:

• Bachelor’s Degree in IT or equivalent
• At least 3 years of experience managing databases in Infor M3
• Proficient in Microsoft SQL Server and SQL scripting.
• Excellent communication skills to clearly explain complex IT concepts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

RECRUITMENT BOARD

VINOVA – WORLD-CLASS MOBILE AND WEB DEVELOPMENT SERVICES

FOR STARTUPS & ENTERPRISES SINCE 2010.

We, VINOVA (VIbrant inNOVAtors), earn respect from customers for being committed to quality, flexibility and speed. With its headquarters in Singapore and offices in Vietnam, Vinova has an impressive portfolio of clients, including Cho Tot, Prudential, Samsung, HITACHI, Nestle, SingTel, ChateauAsia, OCBC Bank, IAG, MARS, Singapore Power, and many others. Vinova offers a dynamic, professional, and creative work environment where employees are encouraged to push their limits.

Our dedication to innovation has earned us a place among the Top 10 Mobile Application Development Companies in Singapore by Top Asia Corporate Ball, High-Growth Companies Asia-Pacific 2024 by Financial Times, Singapore’s fastest-growing companies 2024 by The Straits Times.

Job Title: Senior IT Sales

Location: Singapore

Department: Sales Department

Position Overview:

We are seeking a motivated and results-driven Senior IT Sales professional to join our team. The ideal candidate will have a strong background in B2B IT sales, a proven ability to build and maintain customer relationships, and a passion for identifying new business opportunities. This role requires excellent communication skills, a customer-focused approach, and the ability to collaborate with technical teams to deliver tailored solutions to clients.

Roles & Responsibilities

• Identify and acquire new leads, as well as maintain and grow relationships with existing customers.
• Conduct market research to identify potential clients, explore new markets, products, and services, and uncover business opportunities.
• Build and nurture long-term relationships with key stakeholders to drive repeat business and customer loyalty.
• Deliver impactful sales presentations to potential clients, demonstrating the value of our IT services and solutions.
• Manage the entire sales process, from initial contact to closing deals, ensuring client satisfaction throughout.
• Follow up with clients to address any concerns, answer questions, and provide tailored solutions based on their specific needs.
• Collaborate with the Technical Solution, Pre-sales team and Delivery team to prepare and customize quotations, proposals, and bid documents that align with client requirements.
• Ensure all documentation and contracts are accurate, well-organized, and reflect the agreed-upon terms.
• Monitor the progress of proposals and bids, and adjust as needed to increase the likelihood of winning deals.
• Once a project is secured, work closely with the project and delivery teams to ensure a smooth handover, providing them with all relevant details and client expectations.
• Stay involved in the project life-cycle as needed to maintain client satisfaction and address any arising issues.
• Assist with any other tasks as assigned by management, contributing to the overall success of the sales team and company.

Qualifications & Requirements

• Diploma or bachelor’s degree in Sales, IT or related fields.
• Minimum 03 years of sales experience within the IT industry, with a strong focus on B2B sales.
• Experience in IT consulting or IT application development is a plus.
• Experience in global markets, particularly in the APAC region.
• Willingness to learn and strong desire to achieve high performance in a competitive IT sales environment.
• Proficient in Microsoft Office suite with strong presentation and communication skills.
• A high standard of work quality, with attention to detail and commitment to meeting deadlines.
• Excellent negotiation, interpersonal skills, with the ability to build rapport and trust with clients.

Benefits:

● Competitive salary and performance-based bonuses.

● Opportunities for professional development and growth.

● A collaborative and innovative work environment.

● Employee recognition and reward programs.

Join Vinova, and be part of a vibrant and innovative team that thrives on creativity and excellence.

Contact information

Vinova Headquarters: Singapore

Vietnam Offices: HCMC, Ha Noi, Da Nang

Email: [email protected]

Website: https://vinova.sg/

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

Job Description

What you will do:
Under the guidance of Head of Internal Control, the IT Internal Control Manager will play critical role in company’s continuous enhancement of internal controls across IT systems, platforms, and processes. Collaborating with diverse departments, this role ensures that controls such as ITGC, ITAC, and ITELC not only align with business objectives but also fortify data integrity and cybersecurity, while upholding SOX IT-related compliance. Positioned as a trusted advisor to the business, the person will offer insights and best practice recommendations on optimizing IT controls, emphasizing automation and standardization.

Key responsibilities include:

• Lead the assessment of IT Control Environment and framework that suits Traveloka’s needs
• Evaluate and update IT controls, cybersecurity protocols, and compliance processes in line with Traveloka’s Group SOX ICOFR guidelines
• Analyze IT processes & controls to identify key IT risks, lapses, or potential enhancements across business operations
• Advocate and drive the transition towards automated controls to boost efficiency
• Lead coordination in remediating IT audit issues in collaboration with operations and technology divisions
• Analyze and design IT SOX controls supporting business processes and other compliance topics to identify risk and control weaknesses
• Manage SOX-specific IT activities, ensuring up-to-date documentation like system flowcharts and risk control matrices
• Develop and provide IT control training to bridge organizational knowledge gaps, keeping teams abreast of compliance benchmarks
• Work to mitigate and remediate identified deficiencies with the business in a timely manner
• Promote the use of SOX control & risk management tool to PICs and assist PICs in managing control development effectively on the tool

Requirements

• Bachelor's degree in computing related majors with IT audit qualifications preferred
• A minimum of 8 years in IT audit and control roles, encompassing IT control management, cybersecurity, IT audit, and operational management
• Prior experience in Big 4 IT auditing is required
• Over 6 years of expertise in SOX-oriented IT audit & controls
• Certified Internal Audit (CIA), Certified Information System Auditor (CISA), or similar certifications highly desirable. Thorough understanding of internal control concepts, especially SOX and COSO frameworks
• Comprehensive understanding of ITGC & ITELC best practices, cybersecurity protocols, and associated regulations
• Capable of managing and prioritizing multiple IT projects
• Excellent communication abilities for effective interactions with internal and external parties

It's fun to work in a company where people truly BELIEVE in what they're doing!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects.

As IT Support Engineer, you will be providing 2nd line onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team.

This is an excellent opportunity for an experienced IT Support Engineer to take the next step in their IT career and you will:

• Provide technical support to end users on Desktops, Laptops, Printers, Handhelds and Smartphones etc.
• Troubleshooting hardware related issues and replace parts if needed
• Troubleshooting software related issues and apply fix
• Work with team members in completing job assignments
• Follow process to attend assigned jobs and escalate issues

You already have:

• Strong technical skills in trouble shooting issues related to Desktops, Laptops, Printers, Handhelds, Smart phones etc.
• 2-5 years of experience with end user support.
• Strong technical skills in Microsoft Windows operating systems and business productivity applications i.e. MS-Office
• Collaboration experience including knowledge of remote control of PCs
• Strong customer service skills
• Attitude as a team player
• Fluency in both written and spoken English

We are looking for an experience and highly motivated IT Operations Manager to oversee our organization's IT infrastructure and ensure the seamless delivery of the IT services. The IT Operations Manager will provide operations and system performance aligning with our business requirements to support strategic goals.

Responsibilities include but are not limited to:-

Infrastructure:

1. Manage and lead Infrastructure Team.

2. Facilitate smooth running of IT project operations by supporting the infra needs of project teams.

3. Responsible for infrastructure roadmaps and disaster recovery services to mitigate future service interruptions.

4. Maintain and optimize company networks and servers and recommend improvements.

5. Manage installations, upgrades and configurations of hardware and software.

6. Control costs and budgets regarding IT systems, software and team operations.

7. Liaise with vendors with regards to infra-related hardware/software requirements and costs.

DevOps:

1. Manage DevOps Team.

2. Maintain In-house and/or customer-furnished CI/CD platform.

3. Ensure staff discipline in following DevOps best practices.

4. Streamline processes and reduce overheads so that staff can focus on work that matters.

5. Advocate for security, quality and performance standards in the organization.

Security & Compliance:

1. Ensure compliance to both internal and external SLA.

2. Provide support to internal, external and regulatory audits on technology information security, and ensure committed action items to audit observations are closed in a timely manner.

3. Manage cyber threat alerts and advisories from regulators and other relevant sources to ensure prompt dissemination and follow-up.

4. Responsible for providing strong leadership for all matters relating to operations and Service Desk support, ITIL/ISO processes/guidelines to achieve service excellence.

5. Information Security Manager for ISO 27001.

Requirements:

· BSc/BA in Computer Science, IT or relevant field

· At least 5 years of relevant professional experience in IT infrastructure

· Holistic appreciation of software development and IT infrastructure

· Familiarity with cloud infrastructure is preferred

· DevOps knowledge is preferred

· Disciplined and highly-motivated self-starter who will undertake all activities to the highest professional standards

· Leadership and organizational skills

· Problem-solving aptitude

· Strong communication skills

· Ability to delegate tasks and responsibilities

• System migration experience, with a preference for experience with MariApps.
• Create a project charter that includes the project plan, budget, and timeline.
• Provide regular project status updates to the steering committee and key stakeholders.
• Oversee resource allocation, including arranging, reviewing, and recommending adjustments as needed.
• Identify and validate business requirements, prioritizing them accordingly.
• Escalate items that require approval through the change management process, such as process changes, requirement changes post-sign-off, and policy updates.
• Serve as the liaison between the Vendor and Project team, acting as the main point of contact.
• Ensure the project stays within the allocated resources and approved budget, promptly notifying the steering committee of any changes.
• Deliver the ERP solution, considering various technology components.

Requirements:

• A minimum of a bachelor’s degree.
• At least 8 years of experience in leading and managing projects.
• Experience with Mari-apps is a plus.

This will be a 1 year renewable contract position based in One North.

Responsibilities:

Supporting the following:

• IT communication (preparation, design and curation of bi-monthly eNewsletter, graphic design and video editing).
• Events and engagement initiatives and activities (planning and preparation of IT roadshows/briefings/division events, liaising with stakeholders, logistics, smooth running of event, post event-review and follow-up)
• Process and feedback management (track and follow up with relevant parties on issues closure, ensure feedback from various platforms is timely addressed
• Service performance metrics reporting to identify trends and areas for improvement
• Implementing workflows, procedures, guides and tools to improve operational efficiency and service delivery.
• Administering Service Management Portal and intranet.
• Administrative or operational work (collating inputs, designing and conducting surveys/polls, and assisting management in document, workflow, and knowledge management).

Qualifications:

• Diploma in IT or related discipline.
• 2 years of relevant work experience, advantageous if it was in IT support or service management roles.
• Proficient in using Microsoft 365 including Excel (formulas, pivot tables etc.) PowerPoint, MS Teams, Forms and Microsoft SharePoint and other Collaboration and virtual conference tools (e.g., Zoom)
• Strong command of English language and excellent written and verbal communication skills.
• Problem-solving, analytical and organisational skills.
• Meticulous, positive attitude and willingness to learn.

Ethos Search Associates Pte. Ltd.

EA Licence No: 13C6655

EA Reg No: R1988580 Jacky Chong

The Helpdesk Support Engineer is an important member of KPMG SG’s ITS department. They serve as the first point of contact for end-users experiencing technical issues with their computer systems, software applications, or hardware peripherals, ensuring a prompt, effective, and smooth delivery of services to the end users.

Primary Responsibilities:

• Provide timely and effective support to end-users through various available channels like phone, emails, chat, or in-person interactions.
• Perform remote assistance through diagnostic techniques and pertinent questions.
• Diagnose and resolve technical issues with the best solution based on the description and details provided by end users.
• Accurately identify the correct category in ServiceNow and escalate unresolved issues to the next level of support in ServiceNow with clear and concise descriptions in the ServiceNow logs.
• Act as a single point of contact between end-users and next-level support until the issue is resolved.
• Identify areas of improvement in procedures and processes, and document them in the repository for service improvement and knowledge sharing with end users and internal teams.
• Stay updated with emerging technologies, software updates, and industry best practices to be able to recommend upgrades or improvements to existing systems.

Required Qualifications:

• Diploma/Degree in Information Technology or a relevant field.
• ITIL Foundation in Service Management certification.
• Proven experience in providing helpdesk support for at least 3 years and above.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Basic knowledge of networking concepts and familiarity with common software applications and productivity tools.
• Understanding of security protocols and best practices.

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Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.