• Provide IT technical support and troubleshooting of hardware, software, and networking issues for various users.
• To keep the software up to-date and responsive to the changing needs of each department.
• Establish, implement, and review IT policies, IT asset (hard and software) lifecycle policies, and standard and processes relating to the use, preservation and recovery of information assets to ensure proper usage, compliance and security
• Coordinate with vendors for provision of end-user support and escalate to vendor for desktop/laptop hardware repairs or software troubleshooting
• Develop and maintain installation and configuration procedures and system standards
• Set up AV/video conferencing prior to general meetings
• Perform inventory management and health check of software licenses, hardware, and other IT peripherals
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications
• Design and conduct IT user training on systems under the IT Department's purview
• To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support.
• To ensure that back-up data stored in an off-site location is regularly updated.

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC.

• Conduct user requirement analysis for the development/implementation of new systems and for enhancements to existing systems.

• Hands on in development work on message parsing for data transformation through Javascripts and message mapping tools.

• Hands on in development work for webservices and webservices technology for both SOAP and RESTful webservices, including understanding on 2-way SSL encryption for the webservices.

• Design and orchestrate the data flow from upstream system to downstream systems to meet the solution requirements.

• Evaluate potential solutions and make recommendations to resolve business problems.

• Involvement in the system integration testing phase prior to implementation.

• Plan and coordinate user acceptance testing for any system implementations or enhancements.

• Liaise closely with business users and build good rapport.

• Liaise closely with functional analysts in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

• Support the team in defining project requirements, tracking and documentation.

• Support the team in defining project requirements, tracking and documentation.

• Play as team leader role to drive the project and coach the junior members.

Requirements

• Degree or Master in Computer Science, Computer Engineering or equivalent.

• Candidate shall have 5 years experiences in enterprise software development

• Proficient in either Java and .Net

• Experience in popular commercial cloud such as AWS or Azure. Candidate with commercial cloud certification have advantage.

• Rich knowledge about the integration using API and web services (REST, XML/JSON, SOAP, XSLT)

• Strong understanding about the security in the enterprise software environment

• Strong knowledge to handle the HA and DR scenarios

• Ability to quickly grasp & learn new technologies

• Candidate shall have strong understanding and experience about programing and algorithm.

• Good communication skills and experience working with technical teams and management.

• Strong analytical skills and ability to work independently as well as in a team environment.

• Good grasp of SDLC principles and best practices.

• Proficient in Office Productivity tools, eg. Microsoft Excel, PowerPoint.

• Experience in Application Integration development is an added advantage.

• Experience in healthcare industry and healthcare integration is an added advantage.

• Experience in Knowledge in working with HL7

• Experience in Rhapsody and APIGateway is a strong advantage.

• Experience in MS Windows environment, Unix/Linux environment & application support.

• Experience in cloud like AWS, IBM, Google Cloud or Azure

Licence No: 12C6060

Job Scope:-

• Assess AML/KYC risk and approval for new client relationships

• Review and assess the adequacy of the Source of Wealth narrative and corroboration

• Perform detailed calculations to support the client's source of wealth journey, i.e accumulation of wealth over time.

• Review and approve the on-boarding of new clients relationship and accounts

• To address sanction true matches for AML/KYC risks identified during name screening

• Provide advice to management and local risk committees on AML/CFT risk of a client relationship

• Provide advice to front office on KYC/CDD matters

Job Requirements:-

• Degree with at least 2 - 5 years of experience in AML and Source of Wealth (SoW) experience for Client Onboarding and Periodic Reviews in a private banking environment

• Candidates with strong SOW Corroboration experience an added advantage

• Knowledgeable and sensitive to the risks involved AML risks of private banking clients

• Strong analytical writing skills and strong communication skills, including the ability to deal with potentially contentious issues effectively

• Familiar with excel and preparation of statistics for reporting

• ACAMs or ICA would be a plus.

Our Client is in the Online F&B industry in Singapore. Due to their current expansion plan, they are looking for a Front End developer - Ruby on Rails to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Maintain high standards and creating scalable processes and support product management efforts.
• Participate in technical interview process of hiring new engineers.
• Responsible for designing and architect existing or new systems and platforms.
• Responsible for high-quality code and provide production-ready assurances through tests or QA
• Responsible and collaborate through code reviews and pair programming
• Coach the team to be proficient in testing and completing the work by documenting all necessary information to the product manager or stakeholder.
• Any ad-hoc duty as assigned.

Requirements

• Min Degree in IT or Computer Science
• Experience in Ruby on Rails framework, React JavaScript / Typescript.
• Proficient in writing tests with RSpec.
• Sounded knowledge of command line and toolchains (e.g. Zsh, Vim, Tmux).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Achieve growth and achieve sales goals through new customer development.
• Create and execute a strategic sales plan that expands the customer base.
• Presents sales, revenue and expense reports and realistic forecasts to management.
• Identify emerging markets and market changes while remaining fully aware of new products and the competitive environment.
• Understand our ideal customers and how they feel about our products.

Requirements:

• Diploma and above.
• At least 2 years of Enterprise Software, Security Software channels sales experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Responsibilities

• Assist team in IT planning and procurement
• Coordinate with equipment vendors and 3rd part suppliers
• Provide users with hardware/software support including network, Server and PC troubleshooting.
• Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The
• infrastructure covers office equipment like personal computers, network, servers, printers.
• Manages, administers and provides support for network infrastructure and network/firewall/VPN change requests.
• Manages IT infrastructure related projects and services.
• Overall responsible for, procure and maintain inventory of the necessary hardware
• Escalation point for IT operations matters, pertaining to system, network and voice services
• Manage network capacity and email administration such as creating/maintaining user ids and email addresses.
• Responsible for the stable operation of the in-house computer software systems and network connections.
• Other responsibilities / special projects will be assigned as required

Requirements

• Minimum Qualifications Higher Nitec in Computer Science/Infocommunication/Internetworking or related disciplines
• At least 1 year(s) of relevant experience in network & Internet services, computer & mobile devices and information system
• In-depth hands-on experience in configuring and troubleshooting routers and switches network equipment as well as FortiGate firewall and its implement in corporate as well as hosting networks.
• Linux, Mac and Windows Admin skills.
• Knowledge in managing and configuring virtualization environment, KVM, Hyper-V, Vmware.
• Admin experience in Office365, LDAP, Active Directory, AzureAD
• Experience with various open-source monitoring tools
• Excellent troubleshooting, problem-solving and analytical skills.
• Good communication skills
• Teamworking skills
• Willing to learn attitude
• 1 year contract (convertible to perm)

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace

• Dynamic and Flexible Work Environment
• Opportunities for Growth and Development

About Our Client

Our client, a financial institution, is seeking to bring on board an IT Governance Specialist. This is an individual contributor position.

Job Description

As the IT Governance Specialist, your responsibilities include:

• Implementing and upholding the IT Technology Governance framework, policies, and procedures, taking into account relevant regulations and internal guidelines
• Devising and enacting strategies for information security along with corresponding IT security policies throughout the organization
• Continuous assessment of IT security protocols and measures to boost the company's security position.

The Successful Applicant

As a successful candidate, you will have the following:

• Bachelor's Degree in Computer Science or a relevant field
• At least 1-2 years of experience in IT Risk, Compliance, Audit and/or InfoSec within financial industry
• Cybersecurity certifications (CISA, CISM, CISSP and etc) are preferred
• Comprehensive understanding of MAS TRM, Data Privacy policies and standards.

What's on Offer

• Reputable and Stable Firm
• Excellent work culture

KEY RESPONSIBILITIES

· Provide second-level technical support for datacenter and building networks, including WAN and LAN environments.

· Manage and maintain firewall systems, ensuring security policies and configurations are up to date.

· Troubleshoot and resolve issues related to various network devices, such as routers, switches, and load balancers.

· Collaborate with cross-functional teams to implement network changes and upgrades.

· Monitor network performance and security, identifying and addressing potential vulnerabilities and risks.

· Participate in the design and implementation of network solutions, ensuring scalability and reliability.

· Document network configurations, changes, and incidents according to standard procedures.

· Contribute to the continuous improvement of network support processes and best practices.

WHAT WE ARE LOOKING FOR:

· Proven experience in a network support role, with a strong focus on datacenter and building networks.

· In-depth knowledge of firewall management and experience with firewall technologies, including Checkpoint and Palo Alto.

· Proficiency in supporting a variety of network devices, including Cisco routers and switches.

· Familiarity with WAN and LAN technologies, including routing protocols and network segmentation.

· Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex network issues.

· Relevant certifications in network technologies, such as CCNA, CCNP, Check Point Certified Systems Administrator (CCSA), and Palo Alto Networks Certified Network Security Engineer (PCNSE), are advantageous.

EA License No. - 14C6941

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

The purpose of this role is to provide senior change delivery support in driving the ongoing roadmap implementation, adoption and continuous improvement of an internal Employee Communications Application.

You are a change leader with experience in driving digital-first programmes across a global, complex and highly regulated organisation with experience in the rollout and adoption of enterprise platforms.

You will be a key member of an agile squad, driving implementation activities that progress the rollout of our internal communications platform across the organisation.

Key Roles & Responsibilities:

• Lead the design and implementation of the change management strategy for the Pulse, whilst ensuring alignment to other strategic initiatives
• Develop and activate the engagement strategy to generate excitement for the platform and to foster long-term adoption and community building
• Conduct change and business impact assessments to understand how project activities will affect the broader organisation
• Work closely with relevant functions like HR, IT and internal communications to deliver change enablers and drive forward the change agenda
• Coordinate with teams across the organisation to integrate the internal communications platform into relevant systems and support the decommission of existing communications platforms
• Identify blockers and implement innovative and pragmatic solutions to risks and issues that may arise
• Facilitate and champion best-in-class change delivery practice

Key Stakeholders

Internal

• Product Owner
• Agile Delivery Lead
• Group Digital Channels
• CABM COO Change Management
• Group Change
• Internal Communications Teams Stakeholders
• CABM teams in Group, regions and countries
• Technology, Transformation & Operations (TTO)
• Legal and Compliance Teams

External

• Implementation partners
• Creative / design agencies
• Technology partners

Requirements:

You are a skilled change professional with proven experience of leading large-scale digital or communications projects in multinational globally distributed organisations. You have experience of driving employee advocacy and positive brand sentiment through collaboration with digital teams in financial services or another industry.

• At least 8 year experience in a project or program change role
• At least 3 years in an agile environment (ideally Scrum)
• A high degree of personal initiative, with a drive and ability to meet challenging goals
• Ability to effectively engage with stakeholders across all levels of the organisation
• Full organisation awareness – ability to recognise unspoken limitations and cultural nuances
• Ability to perform well under pressure, with strong problem solving and negotiation skills
• Change managements certifications (e.g., APMG, CCMP)
• WorkVivo or other ECA implementation
• Highly organised with attention to detail
• Excellent communication skills (both written English and verbal)
• An effective problem solver and outcome-focussed
• International experience with strong cultural adaptability and ability to work with a variety of teams
• Positive “can do” attitude
• Flexible approach and attitude to work
• Managing multi-priorities
• Passionate about all things digital and can bring new ways of thinking and innovation to the team
• Have an audience centric mindset and passion for engaging with audiences through digital channels
• A can-do approach, and collaborative mindset
• Can drive projects and campaigns across channels and geographies
• Have worked in multinational corporations, agencies, or social networks – ideally with experience in regulated environments
• Have great stakeholder management skills, working across teams and functions

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

We are offering an exciting opportunity for Principal Architect to join our innovative, fun and dynamic team. You’ll work alongside our Tech Hive to use your talents in software development, application architecture, design thinking and problem solving to help create rapid prototypes and enable the rapid acceleration of ideas. We are looking for someone who is a creative individual with deep technological expertise, business acumen and software development background. Ideally an individual who is resourceful, detail oriented, looking for the excitement that comes from working hard - and wants to work with a team who feels the same way. Your work will make a direct impact with our project teams and business stakeholders and provide technical expertise that enables innovation.

YOUR RESPONSIBILITIES:

• Provide strategic guidance: Collaborate with clients to understand their business objectives and develop architectural strategies to align technology solutions with their goals.
• Lead architectural projects: Lead the design, development, and implementation of complex and large-scale architectural projects, ensuring they meet client requirements, budget constraints, and industry best practices.
• Conduct assessments and audits: Evaluate existing technology systems, applications, and infrastructure to identify areas for improvement, recommend solutions, and provide guidance on architectural enhancements.
• Provide technical expertise: Serve as a subject matter expert in specific architectural domains, such as cloud computing, data analytics, cybersecurity, or enterprise architecture.
• Oversee architectural standards: Develop and maintain architectural standards, frameworks, and methodologies, ensuring consistency, scalability, and reusability across projects and clients.
• Collaborate with cross-functional teams: Work closely with project managers, developers, engineers, and other stakeholders to ensure effective collaboration, coordination, and delivery of architectural solutions.
• Mentor and guide junior architects: Provide guidance, mentorship, and technical leadership to junior architects and team members, fostering their professional growth and ensuring the quality of deliverables.
• Stay updated with industry trends: Continuously research and evaluate emerging technologies, trends, and best practices in the architectural field, incorporating innovative solutions into client engagements.
• Support business development: Collaborate with business development teams to identify new opportunities, contribute to proposals, and engage in client presentations or discussions.

WHO YOU ARE

• Education: Bachelor's or Master's degree in Architecture, Computer Science, Information Technology, or a related field. Additional certifications in relevant areas (e.g., TOGAF, AWS Certified Solutions Architect) are advantageous.
• Professional experience: Several years (typically 10+ years) of experience in IT architecture, including experience in a consulting or advisory role.
• Architectural expertise: In-depth knowledge and experience in various architectural domains, such as application architecture, infrastructure architecture, data architecture, or security architecture.
• Project leadership: Proven track record of successfully leading and delivering complex architectural projects, demonstrating strong project management skills and the ability to manage multiple initiatives simultaneously.
• Technical skills: Proficiency in relevant technologies, platforms, and tools, such as cloud computing (e.g., AWS, Azure), enterprise applications, databases, networking, and security.
• Strategic thinking: Ability to understand business needs, translate them into architectural strategies, and provide recommendations that align with organizational goals.
• Communication and collaboration: Excellent interpersonal, communication, and presentation skills to effectively communicate complex architectural concepts to technical and non-technical stakeholders and work collaboratively with cross-functional teams.
• Leadership and mentorship: Strong leadership skills with the ability to inspire, mentor, and guide junior architects and team members, fostering a positive and collaborative work environment.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Functional Business Analyst

Job Requisition Number : JR17279-R

Job Level : 8-10 years of relevant experience (L3)

Location : Singapore

Job Objectives

Business Analyst for corporate internet banking

Key Responsibilities

l Requirements Analysis & Elicitation

l Responsible to identify and define detailed functional specifications based on the business requirements document

l Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

l Monitor and manage risks /issues related to requirements and scope-creep

l Team Collaboration

l Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

l Assist in translating business requirements into test scenarios.

l Facilitate / provide “Train-the-Trainer” on application enhancements

l Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

l Testing & Scope Management

l Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

l Perform impact assessment and estimation for Project Change Request

l Good knowledge in financial services policies, procedures, products and industry practices.

l Strong negotiation skills

l Good team player with excellent interpersonal and communication skills

l Strong working knowledge of relevant applications and development life cycles

Key Requirements

Mandatory’s are:

l Experience in Business Analysis. 8-10 years

l Experience in Digital Channels and in transaction banking. 5 years+

l Understanding of Technology but no need to have coding experience

l Capturing, analysing and eliciting business Requirements: Elaborating JIRA stories

l Agile product development experience

Nice to haves are:

l Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

l Knowledge of features offered by competitors such as DBS / Citibank etc

l Knowledge of Technology trends eg. how does a digital bank approach digital channels?

l API /SWIFT experience

Personal Qualities:

l Articulate well. Clarity in analyzing and writing business requirements

l Not an order taker, able to push back complex build needs and offer alternate solutions

l A great team player. Collaborate and communicate well with the other BAs

l Strong analytical and problem solving skills

l Strong presentation and meeting skills

l Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines

l Highly resourceful and self-motivated

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.

2. Perform user requirement analysis for enhancements to existing systems.

3. Evaluate potential solutions and make recommendations to resolve business problems.

4. Involvement in the system integration testing phase prior to implementation.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

7. Support the team in defining change requirements, tracking and documentation.

8. Provide application maintenance support (certain activities may occur after office hours).

9. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

10. Assist team in Change Approval Board and Pre-commissioning preparations.

11. Front users in problem investigations and resolutions.

12. Review Vendor SLA reports.

13. Create/Update SOPs.

14. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).

2. Experience in MS Windows environment & application support.

3. Strong analytical skills and ability to work independently.

4. Experience in healthcare industry is an added advantage.

5. Degree in Computer Science, Computer Engineering or equivalent.

6. Experience in SAP FICO is an added advantage.

Costing Analyst

Working day: Mon – Fri 9am -6pm

Salary range: $3200 - $4200

Working Location: Lor Chuan

Requirements

• Degree in Accounting / Business / ACCA or equivalent
• 1 to 2 years' business analysis / financial planning and analysis experience
• F&B/Retail industry experience would be an advantage

Job scopes

• Responsible for monthly variance analysis and reporting to assist management in decision-making and improving operating efficiencies.
• Review and analysis on PPV.
• Process, evaluate, interpret and report of stock/cost information for monthly closing schedules and reconciliation.
• Support the annual budgeting process and monthly P&L forecasting/analysis.
• Assist in projects to better improve cost savings and efficiencies and support cross functions in their improvement projects.
• Assist in implementation of BOM and PIB system.

If Interest please kindly click on the apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Deputy Manager (IT Development & Operation)

Developing automation technology is at the core of our business. We are looking for responsible and motivated candidates to perform daily automation & operations tasks at aPetMart and eventually be groomed DevOps Manager based on good performance.

Requirements:

• Knowledge in WordPress UI/UX Website CMS Design and Development (HTML, CSS, PHP, MYSQL).
• Proficient in Excel Formulas.
• Proficient in JavaScript coding and Python coding.
• Experience in Design & Photo editing Software (Photoshop, Illustrator, GIMP, Inkscape).
• Students from Design & IT School are welcome to apply.

Tasks:

• Development of Web/Mobile Applications.
• Improve existing website UI/UX.
• Automate operations process with JavaScript and Python coding.
• Debug and ensure all IT assets are serviceable.
• Review source code of junior teammates to ensure it is efficient and well documented.
• Supervise order processing from receipt to delivery in an accurate and timely manner.
• Manage order fulfilment operations.
• Manage CRM system and answering customer online queries.

Reasons to join us:

• Gain working experience in the fast-growing Ecommerce Industry
• Our Office is conveniently located above Paya Lebar MRT Exit C
• Newly renovated and air-conditioned warehouse office
• Staff discounts on pet supplies
• Work in a fun and informal environment
• Fully stocked pantry with snack and beverages
• Entertained by furkids in the office

How to Apply:

• Whatsapp 8767 5709 and text a short introduction about yourself (100 words)
• State what is your expected internship allowance.
• Please also send your Résumé via Whatsapp.

Today we have a unique opportunity for a talented Product Owner/Business Analyst to join our team to ensure technical solutions meet business needs and requirements.

RESPONSIBILITIES

• Gather & document customer requirements, map them to platform capabilities, and build solution architecture.
• Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
• Create 'as is' and 'to be' process maps.
• Provide recommendations for process improvements.
• Identify strengths and weaknesses in the current client systems and processes.
• Hold continuous communication flow with external stakeholders.
• Take full ownership of project and software support documentation.
• Analyze and design the Salesforce CRM system.
• As a team member provide learning support to more junior colleagues. 

Below is the detail JD Technical System Analyst.

Payment Domain and Payment Messaging formats especially ISO20022(Pain/Pacs/Camt/Admi)/SWIFT(MT*) formats. Must have experience as Business Analyst/System Analyst

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options, and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree and 10-15 years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices

Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

· Broad experience in designing, programming, and implementing large distributed systems with microservices.

· Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.

· Translate functional requirements to design.

· Work with technical SMEs to understand their requirements and ensure these are met.

· Define best practices and standards for the microservice implementation.

· Identify and define implementation patterns.

· Lead activities to build accelerators and tools to increase the quality of deliverables.

· Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.

· Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.

· Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.

· Highlights design risks, provide alternative options, and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

· Bachelor’s degree and 8-15 years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.

· Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.

· Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.

· Strong hands-on with design patterns, clean code.

· Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.

· Experience in designing and coding scalable Microservices.

· Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.

· Experience in Spring Cloud.

· Experience in Azure Kubernetes Service(AKS).

· Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.

· Experience in API Management using Azure API Gateway(APIM).

· Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.

· Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.

· Demonstrated knowledge of OAuth token-based authentication protocol.

· Demonstrated knowledge of PCI and Security Coding Standards.

· Experience with MSSQL, data modelling, query development and performance optimization

GOOD TO HAVE

· Experience in migrating TIBCO services to spring boot microservices.

Experience in gaming and Hospitality industry would be an advantage

Key Highlight:

• Great exposure to the government sector.
• Contract Duration: 12 months
• Nearest MRT: Jurong East
• Salary: Up to $2,490 per month

Key Responsibilities:

• The integration of financial records from revenue systems to Workday.
• Implementation of Central ePayment Gateway.
• System migration activities.
• Follow up on system integration issues.
• Finance digitalisation / automation projects.

Key Requirements:

• Only Singaporeans
• Diploma/Degree in Information Technology, Accountancy or any related field
• Experience working in ERP implementation project especially on user requirements gathering and testing of IT systems will be an added advantage

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

JOB DESCRIPTION & RESPONSIBILITIES

You will be part of the Alert Monitoring Team, to monitor pro-active and reactive alerts coming from various tools, perform 24 x 7 shift duties on rotation to support monitoring functions in BMC Control-M platform.

• Monitoring – scrutinizing alerts received from our various tools and ensuring that they are properly logged and worked on.
• Incident Ticket Management – entering alerts into ticketing tool (Remedy) and updating these tickets as necessary.
• Escalation – contacting various support teams as necessary to ensure alerts are properly managed.
• Automation – look into ways to automate repetitive tasks and work with vendors and internal parties to implement automated solutions.
• Process Improvement – continuously review current processes to identify rooms for improvement including automation and job optimization.
• Documentation – create and update documentation related to Operations Monitoring
• Audit – ensure that all documentations used by the team including processes, SOP’s and work instructions are complete, accurate and up to date.
• Reporting and Communications – create and distribute reports and communications related to Operations Monitoring.

JOB REQUIREMENTS/QUALIFICATION

• Diploma or Degree in IT, Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• At least 2 years of working experience in Job Monitoring Operations
• Information Technology Infrastructure Library (ITIL) foundation certification
• Able to communicate with all levels of the organization from senior management, junior staff and technical personnel.
• Able to work in a 24x7 shift roster
• Knowledgeable in using Microsoft Excel formulas, pivot tables and macros for creating and automating reports
• Experience in BMC Control-M platform

DESIRED SKILLS

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills