Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Job Description

• Industry/Organization Type: IT Business Solution Provider
• Position Title: Sales/Account Executive (IT Business Solutions)
• Working Location: Redhill (Nearest MRT)
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $4,000
• Duration: Permanent

Key Responsibilities

• Actively seek out and engage in new business development opportunities.
• Perform cold calling to secure appointments with potential clients.
• Enhance and maintain relationships with existing clients to guarantee satisfaction and foster repeat engagements.
• Conduct persuasive product demonstrations and presentations tailored to client needs.
• Provide tailored sales quotations to prospective customers.
• Negotiate and finalize contracts, establish terms, and conclude sales deals.
• Set and achieve sales goals by forecasting effectively.
• Offer continual support, information, and guidance to clients.
• Regularly review and strive to meet or surpass sales targets.
• Foster and enhance partnerships with vendors and suppliers.
• Support the implementation of sales strategies defined by the Sales Manager, focusing on repeat business and up-selling.
• Work closely with internal teams, including technical support and product development, to meet client requirements.
• Manage and update the customer, partners, and suppliers' database as needed.
• Document and report on the status of all queries monthly as required by the sales manager.
• Maintain a customer-centric approach in all interactions.

APPLY NOW!!!

• Minimum of 2 years of relevant sales experience, preferably in IT business solutions.
• Experience with Business ERP, Enterprise Retail Solutions, Cloud Infrastructure, and/or Security Solutions will be highly advantageous.
• Candidates lacking direct sales experience but with at least 2 years in a project coordination role will also be considered.
• Recent graduates with a Degree in Computer Science, IT, or equivalent are encouraged to apply.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67554 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

The Role

Looking for an IT Manager to join our client, a social services organisation located in the East. This is an individual contributor role focused on managing IT operations through effective vendor management, overseeing a single outsourced IT partner. The ideal candidate will have strong technical acumen, excellent organisational skills, and a passion for leveraging technology to support the delivery of essential social services. You will be responsible for ensuring that our IT infrastructure runs smoothly while optimising the services provided by external partners.

Key Responsibilities

Vendor & Partner Management

• Serve as the primary point of contact for managing the relationship with the outsourced IT partner.
• Oversee vendor performance, ensuring timely and effective delivery of IT services and solutions.
• Negotiate contracts and service level agreements (SLAs) to ensure cost-effective and high-quality services.
• Monitor vendor compliance with security standards, legal requirements, and organisational policies.

IT Operations & Infrastructure

• Coordinate with the outsourced IT partner to maintain the organisation’s IT infrastructure, including network, systems, and hardware.
• Ensure the availability, reliability, and security of all IT systems critical to the organisation's operations.
• Manage incidents and escalations, working closely with the vendor to resolve issues swiftly and efficiently.

Technology Strategy & Planning

• Collaborate with leadership to align IT initiatives with the organisation’s goals, particularly in delivering social services.
• Identify opportunities for improving IT systems to enhance the efficiency of the organisation.
• Stay informed on emerging technologies, particularly those relevant to the social services sector, and make recommendations for adoption.

Security & Compliance

• Ensure compliance with data protection regulations, including GDPR, and oversee cybersecurity protocols in collaboration with the outsourced partner.
• Conduct regular IT audits and risk assessments to safeguard organisational data and ensure IT systems are secure.

Key Requirements

Education:

• Bachelor’s degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., ITIL, CISM) are advantageous.

Experience:

• Minimum of 6 years of experience in IT management or similar roles.
• Demonstrated success in managing outsourced IT vendors or service providers.
• Hands-on experience in IT operations, infrastructure management, and technology implementation.

Skills:

• Strong vendor management and negotiation skills, with a focus on maintaining cost-effectiveness and high service quality.
• Excellent organisational and time management skills to manage IT operations in a lean environment.
• Ability to communicate technical information effectively to non-technical staff and leadership.
• A collaborative, self-driven mindset with the ability to manage projects independently
  

This role contributes to system maintenance, production support, project and process improvement, training, and the management of additional functionalities in HR systems.

Job Description:

• Provide centralisation and related services for the official passports. This includes assisting employees with the withdrawal and return of the passports, safekeep and perform regular stocktake of the passports, as well as tracking of expiry dates.
• Operate the mail despatch services. This includes performing the administration actions required to receive incoming and outgoing mails, as well as ensure safe storage and tracking of the physical mails.
• Drive process improvements and system efficiency enhancements
• Develop methods to input, maintain and extract data from software.

Skills & Experience Needed:

• Diploma in IT / Computer Science/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Central & West
• Performance Bonus
• 14 Days Annual Leave
• 4+5 years contract
• Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Provide centralisation and related services for the official passports. This includes assisting employees with the withdrawal and return of the passports, safekeep and perform regular stocktake of the passports, as well as tracking of expiry dates.
• Operate the mail despatch services. This includes performing the administration actions required to receive incoming and outgoing mails, as well as ensure safe storage and tracking of the physical mails.
• Drive process improvements and system efficiency enhancements
• Develop methods to input, maintain and extract data from software.

Skills & Experience Needed:

• Singapore Citizen/PR
• Diploma in IT / Computer Science/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Central & West
• Performance Bonus
• 14 Days Annual Leave
• 4+5 years contract
• Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an IT Maintenance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to clients when required.
• Support operations on a 24/7 basis, with rotating shifts.
• Diagnose and resolve technical issues promptly.
• Communicate complex technical information in simple terms to clients.
• Understand and manage client requirements.
• Collaborate with the support team to escalate unresolved issues to the relevant product vendors.
• Maintain close communication with vendors to improve and support product solutions based on feedback and industry trends.
• Continuously enhance knowledge in IT security products and solutions.
• All other adhoc duties as assigned.

Requirements:

• Minimum Nitec/Diploma or other related field of studies.
• Minimum 1 years’ relevant experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

The ideal candidate will be supporting the FX & Commodities desk through various responsibilities, including trade booking, data analysis, and product development.Key

Responsibilities:
Daily Operations: Manage daily tasks, including providing market indications, monitoring barrier notifications, handling fixing files, and booking trades executed by the team.
Trade Confirmation: Ensure timely and accurate sending of trade confirmations to stakeholders.
Data Analytics: Conduct thorough data analysis to support desk strategies, identifying opportunities and gaps for improvement.
Digital Agenda: Collaborate with the team to enhance product offerings on digital platforms, driving the digital transformation of our services.
Process Automation: Streamline and automate various manual processes using VBA; knowledge of additional programming languages is a plus.
Product Development: Assist in the launch of new products and gain insights into the entire lifecycle of product development.
Workshops & Events: Facilitate workshops and events under the guidance of desk members, contributing to team training and knowledge sharing.
Ad-hoc Support: Provide support for Management Information Systems (MIS) activities and assist with other ad-hoc tasks as needed by the team.

Qualifications:

Strong analytical skills with experience in data analysis.
Proficiency in VBA is required; familiarity with other programming languages is a plus.
Excellent communication and teamwork abilities.
Detail-oriented with strong organizational skills.
Ability to thrive in a fast-paced, dynamic environment.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Purpose of the Role

The Program Office Associate is responsible for supporting the Program Office on business management and to monitor status of projects/initiatives, collate information and assist in report preparation, and providing updates to management. He/she also drives and supports on staff engagement and development activities across Technology and Operations.

Role Attributes

• Oversees administration needs of the Program Office on projects/initiatives, staff engagement and development to support overall T&O group strategies.
• Key Responsibilities
• Provide business management and project management support (strategic projects).
• Drive Tech and Operations annual Budget planning exercise
• Follow-up on management actions/ track project status and timeline to ensure regular and timely progress update from relevant responsible parties.
• Identify and escalate medium and high risk/issues to Head of Program Office from progress updates received
• Organise, coordinate and facilitate T&O meetings (e.g. management meetings, townhalls etc). Work with multiple stakeholders to prepare agenda and presentation deck.
• Build and maintain effective relationships with project teams as well as extended stakeholders, including sponsor, business representatives and other projects and programs.
• Responsible for improving employee engagement index by conceptualizing and implementing various employee development and engagement activities.
• Initiate and implement innovative team building and collaborative initiatives.
• Responsible to develop and implement communications, events and engagement plan.
• Leading and/or supporting the development and delivery of internal communication plans and materials.

Requirements

• Strong stakeholder engagement and management experience as well as political awareness
• Strong in organizing, adaptable to dynamic changes and excellent in follow-through.
• Relationship management skills with key stakeholder
• Experience with projects and events management preferred.
• Understanding of insurance and IT an added advantage
• Fresh Graduates (Bachelors in Information Technology or others)

We are seeking a talented Data Engineer and Data Analyst to design, build, and maintain our data infrastructure. In this managerial position, you will develop robust data pipelines, ensure data quality, and optimize storage systems to empower data-driven decision-making across the organization.

Leading a team of Data Analysts, you will oversee comprehensive reporting and analytics while providing strategic guidance in Data Strategy and Analytics, including AI and ML initiatives. As a specialist in Azure Data Services, you will be instrumental in driving insights and fostering innovation.

• Data Pipeline Construction: Design, develop, and maintain data pipelines for smooth data flow from multiple sources to warehouses or lakes, ensuring reliable data sources.
• Data Architecture Design: Create and manage data architecture using various technologies and storage solutions for efficient and secure data handling.
• ETL Processes: Conduct Extract, Transform, Load (ETL) operations to process raw data into structured formats and load it into storage systems for analysis.
• Data Quality Assurance: Implement data cleaning and validation processes to enhance accuracy and consistency, while monitoring and optimizing data quality.
• Scalability and Optimization: Design scalable systems to handle large data volumes and improve storage and retrieval processes.
• Data Governance: Establish governance and security measures to ensure compliance, and develop policies and documentation.
• Data Analytics & Reporting: Manage Data Analytics projects, create and oversee Power BI reports and dashboards, and coordinate with the extended Data Analytics team.
• Ad Hoc Duties: Perform any additional tasks assigned by the supervisor.

Mandatory Skills:

1. Programming: Python, SQL, ETL
2. Database Management: MS SQL Server Environment, Data integration tools such as Azure Data Factory, Azure Databricks, and Azure Synapse Analytics
3. Power BI Expertise: DAX, Power Query, and creating advanced data visualizations. Experience in Data Modelling techniques.
4. Azure Cloud Environment: Azure Cloud Environment, Proficiency in Azure cloud platform, including Azure SQL Database, Azure Data Lake Storage, Azure Analysis Services, Azure Data Studio
5. Useful experiences: Machine Learning. Artificial Intelligence

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description

• Industry/Organization Type: IT Business Solution Provider
• Position Title: Account Manager/Business Development Manager (IT Business Solutions)
• Working Location: Redhill (Nearest MRT)
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $6,000
• Duration: Permanent

Key Responsibilities

• Implement and uphold consistent sales methodologies.
• Lead the sales cycle from initial contact to strategy development, proposal, presentation, and successful conclusion in IT & Digital services within a specified market segment.
• Meet sales targets by building a robust pipeline, establishing legitimate connections within the target market, delivering presentations to key decision-makers, executing pilot projects, and securing full-service production agreements.
• Set sales goals based on accurate forecasts.
• Oversee and cultivate major customer accounts, coordinating with account management supports as necessary.
• Handle all aspects of contractual negotiations including terms, duration, and pricing.
• Build and sustain relationships at the executive level, adapting to and communicating effectively about the prospective customers' organizational culture.
• Continuously engage with clients to establish and maintain strong relationships.
• Manage ongoing client relationships post-sale to ensure satisfaction, oversee subsequent work orders, and identify new opportunities based on evolving client needs.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to create tailored quotations and proposals based on client specifications.
• Work closely with Operations/Delivery Teams and other relevant stakeholders to ensure seamless account management and service delivery.
• Ensure accurate and compliant production of sales documentation, adhering strictly to company policies.
• Conduct market and competitor analysis to develop strategic initiatives that achieve desired outcomes.
• Perform cold calling to secure meetings with prospective clients.
• Develop partnerships with vendors and suppliers to enhance business opportunities.
• Document and report on all customer inquiries monthly as required by the sales manager.

APPLY NOW!!!

• With at least 5 years of relevant experience and at least 2 years in supervisory/managerial role.
• Candidates with Business ERP, Enterprise Retail Solutions, Cloud Infrastructure and/or Security Solutions experience will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67555 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Requirement

• Diploma/Bachelor's Degree in Computer Science, Information systems, or related field.
• At least 3 years or more of relevant experience
• Skills in Python and MS SQL/PL/SQL/Unix
• Familiarity with Agile/Scrum methodologies

Responsibilities

• Design and develop highly scalable Python modules.
• Take ownership of end-to-end technical delivery, adhering to project timelines and requirements.
• Participate in requirement analysis and propose alternative solutions where necessary.
• Integrate applications using middleware software such as Avro Kafka and handle database design.
• Deploy applications to OpenShift via CICD pipelines.
• Collaborate with application support, developers, and product owners to ensure successful releases.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Job Summary

• We are seeking a motivated Sales Analyst to join our dynamic team. The ideal candidate will play a pivotal role in supporting the FX & Commodities desk through various responsibilities, including trade booking, data analysis, and product development. This position offers an exciting opportunity to drive innovation and streamline processes within our desk.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an Sales Analyst to join their team
• This will start off as a 12 months contract

Key Responsibilities:

• Daily Operations: Manage daily tasks, including providing market indications, monitoring barrier notifications, handling fixing files, and booking trades executed by the team.
• Trade Confirmation: Ensure timely and accurate sending of trade confirmations to stakeholders.
• Data Analytics: Conduct thorough data analysis to support desk strategies, identifying opportunities and gaps for improvement.
• Digital Agenda: Collaborate with the team to enhance product offerings on digital platforms, driving the digital transformation of our services.
• Process Automation: Streamline and automate various manual processes using VBA; knowledge of additional programming languages is a plus.
• Product Development: Assist in the launch of new products and gain insights into the entire lifecycle of product development.
• Workshops & Events: Facilitate workshops and events under the guidance of desk members, contributing to team training and knowledge sharing.
• Ad-hoc Support: Provide support for Management Information Systems (MIS) activities and assist with other ad-hoc tasks as needed by the team.

Qualifications:

• Strong analytical skills with experience in data analysis.
• Proficiency in VBA is required; familiarity with other programming languages is a plus.
• Excellent communication and teamwork abilities.
• Detail-oriented with strong organizational skills.
• Ability to thrive in a fast-paced, dynamic environment.

What We Offer:

• Opportunity to work in a collaborative and innovative environment.
• Professional development and training opportunities.
• Competitive salary

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Sales Analyst
• Only shortlisted candidates will be contacted

Job Details

• Full-time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
• Monday to Friday 8.30 am-5.30 pm
• Located in the East area;
• Proficiency in Business reporting is a must-have, Data Crunching with expertise in SQL, Power BI, Microsoft Excel (including Pivot tables and V lookup), Tableau, Python.

Job Responsibilities:

• Develop and manage data warehousing and dashboards for Sales, Procurement, Inventory, Warehouse, AR, AP, and GL modules.
• Lead and execute BI projects, ensuring timely Go Live and seamless integration.
• Utilize Microsoft SQL Server Integration Services (SSIS) for efficient data warehousing and reporting.
• Strategize and plan the BI roadmap to support smooth organizational operations.
• Conduct regular reviews of BI projects, providing progress updates to management.
• Maintain BI servers and data marts to ensure optimal performance and reliability.
• Collaborate with stakeholders, manage vendors, and prioritize projects for high-quality deliverables and maximum ROI.
• Implement information security policies across IT functions and address any identified gaps.
• Foster a high-performance culture within the technology services team, optimizing resource allocation and conducting performance appraisals.
• Ensure solutions are thoroughly tested, meet specifications, and adhere to timelines from request to deployment.
• Lead IT management activities, including Application Management, Project Management, and Vendor Management.
• Oversee all projects, ensuring adherence to management principles and effective risk management.

Requirements:

• A hands-on role with at least 5 years of experience in a similar position, with broad functional expertise, preferably in the retail industry, and technical expertise in BI Tools and all facets of IT management and technology trends.
• Working knowledge of business process design and conceptualization skills are essential.
• Must know MS SQL/SSIS, and knowledge of Crystal reports/Qlik View/Excel VBA/Python is an advantage.
• Experience with Navision is an advantage.
• Essential skills in Microsoft Office, including Word, PowerPoint, and Excel.
• Excellent verbal and communication skills and the ability to translate complex technical issues into plain sentences for customers and stakeholders.
• Strong relationship builder who develops and maintains relationships to help attain targets, shares information across teams, business lines, and geographies.
• Good analytical skills and the ability to investigate the source of a problem across several different systems if required.
• Comfortable working in a fast-paced, customer-focused organization undergoing change.

Interested applicants, please send your resume

to [email protected] or press "APPLY NOW"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

An exciting opportunity awaits for a seasoned professional to take on a pivotal role in the maintenance and enhancement of utility application systems. This position involves overseeing projects related to these systems, ensuring that they meet the highest standards of efficiency and effectiveness.

Key Responsibilities:

• System Maintenance & Enhancement: Oversee the upkeep and improvement of utility application systems to ensure optimal performance.
• Project Implementation: Lead initiatives related to utility application systems, ensuring timely and effective execution.
• Solution Architecture Development: Design and document comprehensive solution architectures that align with business needs.
• Requirements Analysis: Collaborate with stakeholders to analyze business and technical requirements, translating them into actionable application and process designs; main business stakeholders would be with the Finance & Billing department.
• Procurement Management: Handle the procurement of information communication and technology systems, software, and services. This includes drafting specifications, conducting evaluations, and engaging project stakeholders to ensure timely completion.
• Project Delivery Management: Oversee project delivery across the full Software Development Life Cycle (SDLC), including the warranty period, ensuring all objectives and deliverables are met.
• Vendor Management: Manage vendor relationships according to established standards, processes, and Service Level Agreements (SLAs) throughout project phases.
• Policy Compliance: Ensure adherence to organizational policies, standards, and procedures throughout all projects.
• Stakeholder Engagement: Actively engage with business users to discuss new approaches, prioritize enhancements, and explore upcoming projects.

Qualifications:

• Degree in Information Technology, Computer Science, or a related field
• 8+ years of relevant experience as system analyst, system design and development within SAP environments, specifically with utility project implementation experience.
• Strong understanding in billing and BSS (business support systems) in utility, telecommunications (telco), and related industries would be a strong bonus.
• Experience in engaging with cross-functional IT stakeholders, including infrastructure and data center operations; techno-functional consultants will be strongly considered.
• Project management certification is advantageous.
• Proven experience in managing vendor relationships effectively.

Technical Skillsets:

• Expertise in at least one SAP ISU module
• Strong background in SAP ABAP Development
• Proficient in Printing Software (Exstream)
• Knowledge of security protocols related to application systems

If you are interested in the above IT position, kindly apply with your updated CV or email to Shannagh Wu at [email protected]

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Key Responsibilities

· Understand client requirements and how they translate in application features

· Collaborate with a team of IT professionals to set specifications for new applications

· Design creative prototypes according to specifications

· Write high quality source code to program complete applications within deadlines

· Perform unit and integration testing before launch

· Conduct functional and non-functional testing

· Troubleshoot and debug applications

· Evaluate existing applications to reprogram, update and add new features

· Develop technical documents and handbooks to accurately represent application design and code

· Create and update user manuals to allow users to be able to use the systems

Key Required Skills

· Degree in Computer Science or related courses

· At least 3 years of experience in application development and support

· Experience in designing and building applications

· Required knowledge includes Java, servler, jsp, freemaker, Spring, Hibernate, JPA

· Skilled in HTML, Javascript, Vue, React and other frameworks

· Experienced in Oracle, MYSQL, SQL Server; and able to write SQL statements

· Knowledge in FIORI and ABAP will be an advantage

· Advanced knowledge of O365, including SharePoint, Exchange Online, Azure AD, and Microsoft Endpoint Manager

· Knowledge of programming for diverse operating systems and platforms using development tools

· Excellent understanding of software design and programming principles.

· A team player with excellent communication skills

· Analytical thinking and problem-solving capability

· Certified application developer is a plus

· Exceptional customer service skills with a problem-solving attitude

· Able to troubleshoot a large variety of technical issues

· Solid technical background with an ability to give instructions to a non-technical audience

· Ability to work under pressure

· Good attitude and willingness to learn

· Able to work with colleagues from different countries

Key Responsibilities

· Project manage system development from business requirements to implementation

· Able to collect user requirements and perform business analysis

· Document the business requirements for overseas development team for applications development

· Conduct user training on new business systems for users

· Manage user acceptance testing

· Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack

· Provide end-user support to executive staff, and advice regarding standard office applications and best practices as it evolves with company needs

· Ensure Licensing Management

· Support onboarding / off-boarding employees on corporate systems

· Create and update manuals and documentation

Key Required Skills

· Degree in Computer Science or related courses

· At least 3 years of IT project experience

· Experience in application development and support

· Required knowledge includes Java, servler, jsp, freemaker, Spring, Hibernate, JPA

· Skilled in HTML, Javascript, Vue, React and other frameworks

· Experienced in Oracle, MYSQL, SQL Server; and able to write SQL statements

· Knowledge in FIORI and ABAP will be an advantage

· Proven work experience as End user services manager

· Advanced knowledge of O365, including SharePoint, Exchange Online, Azure AD, and Microsoft Endpoint Manager

· Exceptional customer service skills with a problem-solving attitude

· Task-oriented and organized, experience managing a ticket queue and ability to prioritize

· Team management skills, team player, can collaborate in a productive fashion

· Able to troubleshoot a large variety of technical issues

· Experience in remote support

· Desktop Support: Windows 10 and Mac 10.13+

· Hands on experience with help desk and remote-control software

· Solid technical background with an ability to give instructions to a non-technical audience

· Ability to work under pressure

· Good attitude and willingness to learn

· Able to work with colleagues from different countries

· Customer-service oriented

· Good team work

· Excellent written and verbal communications skills

Job Responsibilities:

• Configure physical network devices during capacity expansions.
• Establish automated monitoring for physical network devices.
• Implement automated alerts based on monitoring for physical network devices.
• Create automation scripts for safely updating the configurations of physical network devices.
• Submit tickets to Data Centre operations for various tasks, such as checking cables, replacing line cards, replacing faulty devices, and decommissioning devices.
• Update the firmware (operating system) on physical network devices.
• Maintain logical access security for physical network devices.
• Respond to live site incidents related to physical network devices.
• Provide auditors with evidence regarding the logical security of physical network devices.

Requirements:

• Preferably 3 years or more of Networking Engineering experience working with Layer 2 protocols, Layer 3 networking with IP, as well as routing protocols such as OSPF/IS-IS, BGP, and MPLS.
• Experience troubleshooting across a variety of networking platforms including, but not limited to, Cisco, Dell, Palo Alto, Fortigate and Arista.
• Strong scripting skills (Phyton, PowerShell and C# are preferred, but not a strict requirement) for automating day-to-day tasks are a strong plus.
• Highly effective written and oral communication skills.
• A strong collaborator, attentive listener, calm under pressure, earn confidence from others and be adaptive, since a candidate’s role may span a variety of traditional roles, such as design engineer, deployment engineer, operations engineer and project manager.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Responsibilities:

• As part of the Enterprise Analytics delivery team, the position will be responsible for the delivery of Enterprise Technology solutions, managing the quality of functional delivery and ensuring the implementation of agreed functional capability
• Good business domain knowledge in Enterprise Analytics
• Plan & collaborate across different application teams to manage technical and functional dependencies of the solution
• Collate, understand and finalize functional and technical requirements
• Provide status update related to technical delivery to Project Manager (PM)/ Program Manager on functional deliveries
• Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc
• Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

Key Requirements

Technical Skills & Experience

• Good track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility
• Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Experience in banking industry preferred
• Experience in implementing large-scale, highly available applications or other large project implementation
• Experience in service-oriented technologies
• Proven result-oriented person with a focus on delivery
• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience
• Good understanding and experience in software development cycle
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills

Education

• Bachelor's degree in computer science, engineering or similar domain
• Related professional/technical qualification will be advantageous although not mandatory

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• Position: IT Helpdesk Support (Application support/ ERP)
• Location: Mount Faber (Attached to the Vendor)
• Working hours: 5 days work week: Mon-Fri, 9am-6pm
• Salary (commensurate with experience): Up to $3,800 + Performance Bonus + 14 days Annual Leave
• Duration: Permanent
• Industry: COMPUTER HARDWARE

Main Responsibilities:

• Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates
• to multiple stakeholders.
• Respond promptly to incidents, conducting thorough investigations, and providing timely temporary and/or permanent resolutions.
• Conduct root cause analysis for incidents and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make
• adjustments as necessary.
• Proactively monitor and measure the performance and availability of systems, using appropriate monitoring tools and methodologies. Identify and implement corrective
• actions to improve system performance and availability based on the findings.
• Monitor and maintain agreed service levels, such as response times for service requests and system availability. Document and regularly update system configurations, and
• provide comprehensive reports to relevant parties on a regular basis.
• Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business
• operations in the event of a disruption.
• Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical
• issues.
• Manage the resources and schedule for system implementation and operation activities, ensuring optimal utilization and adherence to timelines

Requirements:

• At least NITEC certification and above.
• Good in Microsoft Office and Windows.

Email to: [email protected] or call me at: 6398 5689 for more information.

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Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Job Responsibilities:

• Identify and pursue new business opportunities.
• Conduct cold calls to schedule meetings with potential clients and prospects.
• Build and nurture relationships with existing customers and prospects to ensure satisfaction and encourage repeat business.
• Prepare and deliver engaging product demonstrations and presentations to clients.
• Create and provide sales quotes to customers.
• Negotiate contracts and terms of agreements to close sales.
• Set sales goals through effective forecasting.
• Offer support, information, and guidance to customers.
• Establish sales forecasts and review personal sales performance to meet or exceed targets.
• Collaborate with vendors and suppliers to build strong relationships.
• Work effectively as a team player in a fast-paced environment.
• Assist in executing the sales strategy outlined by the Sales Manager, including tactics for promoting repeat business and upselling.
• Work with internal teams, including technical support and product development, to ensure customer needs are met.
• Maintain and update the customer and partner/supplier database as needed.
• Track the progress of all inquiries and compile a monthly report as requested by the Sales Manager.
• Ensure all customer interactions are handled in a customer-centric manner.

Requirements:

• Strong technical knowledge of IT industry and its products and services
• Excellent interpersonal and communication skills
• Excellent problem-solving and negotiation skills
• Ability and desire for sales job with a confident and determined approach
• Matured, proactive and able to work independently with minimal supervision
• Should be capable of thriving in the competitive markets
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility and determination
• Be cost consciousness, positive and enthusiastic
• Be confident yet reassuring manner with clients always
• Be well-organized skill and persistence in completing tasks on time
• Be pleasant and highly customer oriented
• Be conscious and sensitive to business practices
• Be practical and realistic: Responds quickly to customers and demonstrates efficiency
• Good presentation skills and time management
• Good telephone and face-to-face personal skills are essential.
• Minimum 2-3 years relevant sales experience
• Must possess at least GCE "O" / "A" / Diploma / Degree or equivalent
• Candidates without sales experience are welcome

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070