Job responsibilities:

• Lead end-to-end project management including meetings
• Work with relevant teams to provide solutions in a timely manner.
• Provide updates to the company on enhancements, issue and resolution matters.
• Project tracking to ensure enhancement timelines are met.
• Work closely with cross-functional teams to handle any changes to project scope.
• Constantly identify needs for process improvement for better efficiency.

Requirements:

• At least 8-10 years of experience in IT Project Management.
• Bachelor's Degree in Computer Science, Computer Engineering or similar discipline.
• Experience working with system integrators or work in system integrator company, dealing with solutions from different parties such as in-house teams, external vendors.
• Knowledge of delivery methods in material, waterfall and/or scrum.
• Willing to be hands-on in project management.
• Creative in problem-solving (think out of the box).

Job Description:

We are seeking an experienced Project Manager with 8-10 years of relevant experience. The ideal candidate will have a background in working with system integrators or within a system integrators company, where they have successfully managed projects involving solutions from various parties, including in-house teams and external vendors. This role requires excellent knowledge of delivery methods, including waterfall, scrum, and hybrid methodologies like waterscrum.

Responsibilities:

• Lead and manage the end-to-end project lifecycle, from initiation to closure, ensuring successful delivery within scope, budget, and timeline.
• Collaborate closely with Business Analysts, Technical Solution Architects, and other departments to gather requirements, define project objectives, and develop comprehensive project plans.
• Utilize creative problem-solving skills to address challenges and obstacles encountered during project execution, thinking outside the box to identify innovative solutions.
• Act as a hands-on leader, driving project progress, resolving issues, and mitigating risks to ensure project success.
• Communicate effectively with stakeholders at all levels, providing regular project updates, addressing concerns, and managing expectations.
• Implement and adhere to project management best practices and methodologies, continuously seeking opportunities for process improvement and optimization.

Requirements:

• Bachelor's degree in a relevant field.
• Proven experience as a Project Manager, with 8-10 years of experience in managing complex projects.
• Excellent knowledge of project delivery methodologies, including waterfall, scrum, and hybrid approaches.

• Location: Singapore / Hong Kong / Dubai
• Relocation support provided if you are interested in relocating to Dubai
• SGD 11-14K / HKD 62-81K / AED 29-38K
• Passionate in security risk and security audit in Web3 / Fin-tech / Wallets / Crypto / Blockchain Technologies
• Bilingual capabilities in English and Chinese (Mandarin) will be a plus as you will liaise with English and Chinese speaking stakeholders.

Responsibilities:

• Conduct thorough security audits for web3 wallets, focusing primarily on Java code, to identify potential risks related to business requirements and technology implementation schemes. Provide actionable solutions and facilitate their implementation.
• Analyze the characteristics of new blockchain networks, gaining deep insights into potential risks during the integration process and advocating for risk mitigation strategies within code implementation.
• Actively contribute to the research and development efforts of the entire Product R&D team, ensuring the adherence to Secure Development Lifecycle (SDL) practices.

Requirements:

• Proficient in relevant application security and blockchain security concepts, with a comprehensive understanding of common security vulnerabilities, including their internal principles, exploitation methods, and mitigation strategies.
• Experience in security auditing, with a strong emphasis on Java or other programming languages. Experience in leading or participating in SDL implementation is preferred.
• Thorough understanding of the blockchain industry and its technologies, including common security risks and the operational principles of mainstream chains such as BTC and ETH.
• Familiarity with widely-used encryption, decryption, and signature algorithms, particularly those employed in web3 wallets (e.g., ECDSA, ED25519, RSA, AES, SSS).
• Background in penetration testing and proficiency in mainstream attack methodologies.
• Demonstrated passion for emerging blockchain technology, with a proactive attitude towards self-driven learning and understanding.
• Bilingual capabilities in English and Chinese (Mandarin) will be a plus as you will liaise with English and Chinese speaking stakeholders.

If you are interested in the above position or other cyber / information security position, please kindly send your updated CV to Shannagh Wu at [email protected]
*Due to high volume of applications, only shortlisted applicants will be contacted.*

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Job Responsibilities:

• Utilizing your extensive knowledge of networking, server technologies, and containerization (e.g., Kubernetes) to design robust and scalable architectures.
• Collaborating closely with stakeholders to understand business requirements and translate them into comprehensive technical solutions.
• Designing and implementing DevSecOps practices to enhance security and efficiency throughout the solution lifecycle.
• Playing a key role in architecting solutions that leverage modern technologies and practices, driving innovation and business value.
• Serving as a trusted advisor to internal teams and clients, offering insights and recommendations on technology strategy and implementation.
• Leading or contributing to technical workshops, presentations, and documentation efforts to communicate solution designs effectively.

Job Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• 5+ years of experience in technical solution architecture roles, with a solid background in networking, server technologies, and containerization.
• Proficiency in container orchestration platforms like Kubernetes, along with a solid understanding of DevSecOps principles.
• Demonstrated ability to marry internal infrastructure with vendor solutions, integrating disparate systems to achieve business objectives.
• Proven track record of creativity, humility, and a hunger for learning and growth in previous roles.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Good analytical and problem-solving abilities, with a focus on delivering practical and scalable solutions.

IT Executive

The candidate will be part of the team to provide IT support and maintaining network infrastructure.

Key Responsibilities

• Administer and monitor LAN\WAN network switches, routers, and physical environment.
• Provide support to domestic and remote end-users to resolve problems (hardware/software/network) on their workstations and related peripherals (such as desktops, notebooks, printers, phones and WIFI)
• Servers, database and IT infrastructure maintenance and support including configuration and upgrade.
• Administration of Windows 2022, Active Directory, VMware and SAN storage
• Managing in-house application systems
• Perform any other IT related tasks and duties as assigned by management.
• Diploma/Degree in Computer Science / Information Technology related fields.
• 2 to 3 years of relevant experience in IT end user support and operations
• Experience in administering Active Directory domain, Group Policy & SharePoint
• Good analytical skills and attention to details
• Sound knowledge and experience in managing IT solutions in the following:

- Minimal 2 years’ experience in supporting VMWARE, Veeam, CISCO Firewall & Switches

- Working knowledge of VMware and SAN storage products preferred.

- Possess certifications in CCNA, VDP & MCSE

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

A highly established global specialty chemicals company is looking for a Site IT engineer to provide technical support to IT Administrators and users at the sites, providing expertise for server and client infrastructure, software, security, telecoms and the network.

• Collaborate with and support IT Administrators and contractors at regional sites, providing specialized knowledge and advice.
• Resolve complex issues related to PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks.
• Provide first and second-line technical support to users, maintaining a customer-friendly attitude.
• Communicate effectively with global peers and colleagues to ensure compliance with IT policies.
• Support up to 200 users, keeping them informed about progress and resolving software and hardware issues.
• Conduct root cause analysis and actively share knowledge with IT Administrators and global colleagues.
• Support network and regional systems for process automation and local databases.
• Improve IT systems and processes, providing creative input to site management.
• Manage on-site projects, including local infrastructure or system upgrades.
• Represent multiple sites and offices, attend meetings, report findings, and implement solutions.
• Implement proposed solutions, including end-to-end project management and technical execution.
• Work outside standard hours, travel, and demonstrate flexibility.
• Ensuring employees are updated on progress and informed about expected issues, major incidents, and improvements.

Requirements:

• Experienced in providing technical IT support for end-points, on-premise & cloud servers, and networks.
• Knowledgeable in cyber security principles and best practices.
• Holds certificates in Microsoft Fundamentals (e.g., Azure Fundamentals or M365 Fundamentals), ITIL v4 Foundations, and Cisco CCNA.
• Demonstrates interest in and awareness of the latest trends in IT.
• Fluent in business English and a local language.
• Comfortable working in a multicultural environment with IT contacts across the region.
• Must be a team player with strong interpersonal skill

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

Responsibilities:

• Clarify the needs of the client and translate them into rigorous requirement lists
• Identify standard and project specific deliverables, key assumptions, follow and mitigate risks and issues
• Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risk and measure their impact
• Define, measure and report project KPI with right level of information
• Identify right resource within teams and constitute / coordinate project team members
• Report or escalate any important risk and issues to Sponsor and local management for appropriate action
• Follow, report budget actual/forecast to project stakeholders and local management
• Set relevant control in place to ensure that what has been delivered meets requirements validated
• Manage and document the project hand over with production teams
• Continuously improve project management toolkits and methodologies

Requirements:

• Degree in Information Technology or any relevant field
• Expertise in project cycle management and methodology
• Hands on knowledge and understanding of Infrastructure main components
• Project management experience with ability to work on multiple projects at the same time
• PMP or other certification is a plus
• Practical knowledge of virtual technologies in batches and SAN environment
• Experience in Network, Security, Storage, Database, Workplace, Telecom projects is a plus

Interested Applicants, please email your resume to [email protected] (R1767650), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

About the job

Reporting to the General Manager (Group Internal Audit), you will conduct routine and ad-hoc audit reviews on the Group’s business units to provide assurance of proper compliance of established policies and procedures and make recommendations to improve controls and processes and to enhance management of risks. From time to time, you may be required to design and apply data analytics techniques to improve efficacy of the audit processes.

Requirements:

• Degree in Accounting, Business or equivalent
• 70% finance audit & IT audit
• Minimum 5 years of internal and /or external auditing experience
• Data analytical skills with experience in the use of computer-assisted auditing tools
• Able to work independently and as well as a team
• Must be able to travel overseas on a regular basis

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

Reporting to the Head of Operations & Technology, you shall be responsible to:

Job Responsibilities:

• Lead and oversee the IT team on daily operations covering infrastructure, applications, network performance, soft and hardware, technical support, etc
• Motivate and manage staff and related activities like recruitment, performance evaluation, coaching
• Liaise and manage all vendors/ service providers on corporate telecommunications and IT-related projects to ensure contractual obligations are set and successfully delivered
• Handle overall planning and end-to-end implementation of Polisy400/CIC/ CCFES/ website system development, Contact Centre front-end system and system platform
• Review and provide cost-effective IT solutions to business on insurance system related requirements for improvements to strength current IT framework
• Assist in system testing on different marketing campaigns, website enhancements, etc
• Monitor and control all IT-related expenses and budget
• Ensure proper documentation and measures, e.g. Business Continuity Plan (BCP), are in-place for audit checks and in accordance to MAS statutory guidelines
• Communicate and liaise with Group IT in Hong Kong and Malaysia on IT compliance standards and group projects
• Prepare and submit monthly management report, setup IT policies and establish/ update IT Operational Manual (SOP).

Job Requirements:

• A recognized Diploma or Degree in Computer Science, Information Technology or relevant/ related qualification with at least 10 years of relevant work experience preferably in general insurance industry.
• Possess strong IT knowledge and hands-on experience in COBOL programming, Polisy400, backup, systems, storage, DR, wireless, email and database system.
• Excellent project, costs/ budget and vendor management capabilities.
• Highly organized and able to work within tight datelines with demonstrated success in managing projects.
• Hands-on experience in BCP and DR support is a must.
• Mature deposition with good leadership, communication and interpersonal skills.

Other Information and Benefits

• 5-day work week (Mon-Fri, 9 am - 6 pm, 1 hour lunch)
• 10-15 mins walk from Tanjong Pagar MRT
• Attractive remuneration, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or
• Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Requirement

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Able to perform 12 hours shift working

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Job Description :

• Configure and administer Redundant Array of Independent Disks (RAID) storage and associated components
• Configure and administer Storage Area Network (SAN) and associated components; including Fibre Channel switch administration
• Configure and administer data restore and disaster recovery
• Configure and administer data backup clients and servers
• Maintain storage aspects of new server integrations, storage allocation, and Change Management
• Setup procedures to consolidate storage of data from different platforms (i.e. Windows, UNIX and LINUX)
• Troubleshoot and fix storage issues
• Perform routine equipment check and preventative maintenance
• Storage analysis, capacity planning and performance planning of storage components
• Document the policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policies
• Prepare reports on storage administration best practices, new technologies, etc. and recommend enhancements and configuration changes to improve and optimize storage
• Ensuring the data is accessible and recoverable.
• Developing, implementing and overseeing policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection.
• Involve in incident management, change request, service request and change request.

Job Requirement :

• Diploma / Degree in Information Technology or equivalent
• Minimum 5 years of relevant experience on backup solution.
• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:

1. Microsoft Azure Stack
2. Commvault Backup and Recovery
3. Dell Isilon

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Are you ready for new challenges in an international and innovation-driven environment where you can make a difference? Apply and join our team, be curious, learn, grow, and develop your career together with us. We promise: you are in for a special ride!

About the job

In this position, you will join a global team of specialists and will directly report to the Head of Identity and Access Management Team. You will be responsible for managing and optimizing the organization's backend Active Directory, Azure Active Directory as well as our Virtual Desktop infrastructure and associated services. Your primary focus will be on ensuring the availability, security, and efficient operation of these critical components. In this role, you will be responsible for managing, maintaining, updating and optimizing our environment.

In addition, your tasks will include

• Maintain and operate Active Directory as well as Azure Active Directory backend infrastructure.
• Implementing IT Security requirements
• Extend existing AD Hardening and Tiering concepts.
• Planning, managing and deploying Virtual Desktop Technologies (Citrix and RDS).
• Client provisioning, patch management and software deployment.
• Developing and maintaining definitions for Hardware & Software standards, procedures, guidelines and technical documentation.
• Monitoring, performance analysis and troubleshooting, configuration of responsible services.
• Incident management via ticket system (2nd Level Support IT to IT only).
• Evaluation and implementation of new technologies, solutions and possibilities and contribute to medium as well as large-scale IT projects

About You

You are a strong communicator with a collaborative attitude. With your great enthusiasm and creative mindset, you bring new ideas to the table, not only as an individual but also together with your colleagues. You work well in cross-functional teams and are not afraid to take responsibility and make decisions. With your hands-on mentality, structured approach and analytical skills, you proactively seek to improve the status quo. You see change as something positive, can adapt quickly and you like to courageously help shaping the future of RHI Magnesita.

What we expect from you in terms of

Education & Skills

• Bachelor’s or master’s degree, preferably in Computer Science or any technical field of similar relevance, Education as a computer scientist or similar education in the field of information technology
• Advanced technical infrastructure configuration/customization and operations skills

Languages

• English – Proficient/Fluent
• German language skills will be considered a valuable asset to liaise with colleagues in Austria

Work Experience

• Several years of relevant working experience.
• Advanced experience in IT operations, configuration, and IT infrastructure processes
• Experience with IT security measures in regards of AD Hardening and Tiering
• Experience with software deployment and client provisioning tools.

Why you should work for RHI Magnesita

You will perform in a customer focused environment. We live innovation and appreciate an open and pragmatic way of working. From our leaders we expect to drive our further transformation, to engage our people and to give direction. RHI Magnesita is a company where you can be yourself and where not only your resume and experience, but also your personality counts. We aim for global consistency in compensation policies, but also consider local common practices. RHI Magnesita is committed to support its employees through various means to enable the best possible performance.

The annual gross salary for this position will start from SGD 70,000.00 on a full-time basis, depending on your qualification and experience. We will make sure to offer you a competitive salary package that values your relevant background and that’s in line with market values.

Sounds like you?

At RHI Magnesita everyone is welcome and encouraged to apply. We evaluate applications based on required qualifications and regardless of gender identity, nationality, ethnic origin, religion, disability, age, sexual orientation, marital or partnership status. At RHI Magnesita we appreciate the value of diverse teams.

We kindly ask you to submit your application online and in English. Due to data privacy reasons, applications via e-mail cannot be taken into consideration.

Agencies may only submit candidates for positions for which they have been invited to do so by the Head of Talent Acquisition Europe. All unsolicited resumes sent to us will be considered property of RHI Magnesita and our company will not be held liable to pay a placement fee.

About RHI Magnesita

We are the acknowledged technology leader in the refractory industry. Our company is defined by people. We are committed to diversity and know that multiple approaches, perspectives and backgrounds fuel creativity and innovation. It is our aspiration to build a workplace culture where everyone feels valued, engages, and can enjoy a truly inclusive environment and the diverse voices of our employees are heard. We foster a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages open-mindedness, reliability, pragmatism, and innovation.

Find & follow us: www.rhimagnesita.com

Responsibilties:

• Monitor IT networks, server systems and commercial clouds.

• Single point of contact with customers/users, resolver groups, third party service providers and other departments

• Answer hotline calls and respond to e-mails within agreed timescales and SLAs

• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales

• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/Electrical/Electronics/ Telecommunication

• Strong teamwork and communication skills

• Excellent customer service skills

• Prior experience in Network Operations Centre (NOC) environment preferred

*12 hour rotating shift work, shift allowances will be provided.*

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Responsibilities:

• Provide Presales support on cybersecurity & PKI security products/ solutions to clients and partners.
• Execute post-sales installation, technical support (L1-L3) and maintenance services of cybersecurity & PKI products/solutions.
• Troubleshoot reported issues and collaborate with technology vendors for escalation when required.
• Ensure the completion and follow-up of daily operations and tasks.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Requirements:

• Diploma or Degree in IT, Computer Science, Cybersecurity, or equivalent
• 1-2 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:
• Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
• Microsoft based Certificate Authority, Prime Key EJBCA
• Window/Linux/UNIX OS environments
• Hardware Security Module (HSM)
• Key Management System (KMS)
• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.
• Familiarity with networking solutions (i.e. switching, routing) is advantageous.
• Professional certifications in cyber security or networking will be advantageous.
• Initiative with a positive working attitude.
• Hardworking and eager to learn new technologies and skills.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• Play a crucial role in a large multinational conglomerate
• Act as the primary IT Business Control Officer ensuring top-notch IT services delivery to Group’s respective Business Units.
• Partner closely with respective Business Unit Heads and Group IT Office in IT strategy and controls.

Key Responsibilities:

• Collaborate with BU’s leadership to formulate and execute IT strategy in alignment with Group IT Strategy, Planning & Management.
• Manage BU’s IT budget, oversee vendor contracts, and lead a team of business partners, project managers, and field support engineers.
• Ensure effective delivery of IT services, meeting Service Level Agreement targets.
• Engage stakeholders within the BU to understand their IT needs and incorporate them into Group IT plans.
• Oversee portfolio of IT projects, mentor project managers, and ensure project objectives are met.
• Ensure adoption of Group IT policies, procedures, and best practices within BU business units.

Requirements:

• Minimum 10 years of IT experience with experience in IT senior leadership role positions.
• Proficient in IT infrastructure, Cyber / Information Security, Enterprise Applications, and SAP ERP systems.
• Proven track record in leading medium-to-large sized IT projects
• Experience in IT shared services organization in a business partnership role preferred (users of 1000 pax+ will be a bonus).
• Excellent written and verbal communication skills with experience in engaging senior management and operational staff.

If you are interested in the above job or related technology opportunities, please kindly send your updated CV to [email protected]

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

The ideal candidate should be experienced in bid management and a proven track record of success in delivering winning bids.

Core Responsibilities:

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contribute to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements:

• Bachelor Degree with at least 5 years of experience in managing end-to-end bid process.
• Excellent communications skills to manage stakeholders and clients.
• Experience in handling IT project tenders as part of Proposal/Presales/Sales team is a plus.
• Experience in risk management and project management is a plus.
• Ability to work independently and meticulous.

Responsibilities:

• Governance IT Service, procurement and assets management
• Local VIP case support
• To coach junior engineer for IT cases and as escalation point to handle users cases
• Support local huge meeting/live stream events, clearly understand requestor’s scenario and requirement, establish video/audio devices connection and ensure no incidents during the event.
• Provide L1 & L2 IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Ensuring proper documentation, notification, tracking, and follow up of all incidents.
• Manage and mentor onsite team in Asia Pacific
• Manage vendors for Project Delivery
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes

Requirements:

• Min. Diploma in IT Technology or its equivalent
• Minimum of 3-5 years of experience in providing L1 & L2 IT support to end-users.
• Proficiency in troubleshooting and resolving technical issues with Windows.
• Good knowledge and experience in supporting Microsoft Office applications, VPN, SharePoint, and user client hardware.
• Basic knowledge of IT infrastructure related Desktop / Laptop / Network / Wifi
• Solid understanding of incident management processes and ability to document, notify, track, and follow up on all incidents.

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

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Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or
• Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Requirement

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Able to perform 12 hours shift working

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151