Responsibilities:

• Ensure the smooth operation of the Company’s computer systems and provide technical support to both office and vessel staff. This includes:
• Installing and configuring computer hardware, operating systems, and applications.
• Monitoring and maintaining computer systems, networks, and hardware in both office and ship environments, and liaising with external IT vendors.
• Assisting shore and sea staff with troubleshooting and resolving hardware or software issues, either face-to-face or over the phone.
• Assisting in the preparation and administration of the Company’s IT policies and procedures.
• Supporting the Company’s cyber security efforts, including configuring and upgrading routers, switches, firewalls, proxies, antivirus software, access points, etc.
• Conducting disaster recovery operations.
• Board vessels to provide necessary IT support.
• Assist in implementing new information system management software for the Company.
• Attend to projects and tasks as assigned.

Requirements:

• Minimum of 2 years of relevant experience.
• Minimum of a Diploma in a related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).
• Experience in setting up and running new information software systems is a distinct advantage.

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

As a QA Executive for Amber, you will play a key role in ensuring the overall quality and performance of the product NextGen Management Systems as well as client websites/applications. You will be responsible for designing and executing test plans, troubleshooting issues, and collaborating with cross-functional teams to deliver a seamless and reliable platform for our users. You will ensure that the platform meets high standards of functionality, usability, and security, while continuously striving to enhance the overall user experience.

Key Responsibilities:

• Test Planning & Execution:Develop, document, and execute detailed test plans and test cases based on product requirements.
  Perform manual and automated testing to identify and troubleshoot software defects, ensuring the product meets all quality standards.
  
• Bug Tracking & Reporting:Identify, document, and track software defects using bug-tracking tools.
  Collaborate with developers to communicate issues, provide details for resolution, and verify bug fixes.
  
• Regression & Performance Testing:Conduct regression testing to ensure previous functionality remains intact after new releases or updates.
  Execute performance, load, and stress testing to ensure the platform performs optimally under varying conditions.
  
• Collaboration:Work closely with developers, product managers, and UX/UI teams to understand requirements and participate in sprint planning meetings.
  Provide insights and feedback on user experience, and recommend improvements to enhance product functionality and usability.
  
• Documentation:Create and maintain detailed documentation for test plans, test scripts, and results.
  Prepare and present QA reports to management and stakeholders.
  
• Continuous Improvement:Stay updated on the latest testing methodologies and tools to continuously improve QA processes and tools.
  Identify opportunities for automation to improve efficiency in testing.
  

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in Quality Assurance, preferably in software testing or SaaS-based products.
• Strong knowledge of QA methodologies, tools, and processes.
• Experience in manual and automated testing tools such as Selenium, JIRA, or similar.
• Familiarity with Agile and Scrum methodologies.
• Basic understanding of programming languages like Java, Python, or SQL.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills with the ability to work in a fast-paced environment.

Preferred Skills:

• Experience with testing in web applications.
• Familiarity with API testing tools like Postman.
• Knowledge of version control systems like Git.
• Basic understanding of security and compliance testing for web applications.

☑ Well established Medical Technology company
☑ Salary: $4000 - $6000 + Transport Allowance + AWS + VB
☑ Working Location: island-wide traveling required
☑ Working Hours: Mon - Fri, 9am – 6pm

Our client is a MNC specializing in manufacturing medical devices and equipment industry.

Key Responsibilities:

• Manage and maintain IT infrastructure
• Provide technical support to end-users
• Troubleshoot network issues and ensure cybersecurity
• Implement and support advanced visualization software

Requirements:

• Strong technical skills (Windows, networking, cybersecurity)
• Experience with advanced visualization software
• Excellent problem-solving and communication skills
• Bachelor's degree in IT or related field
• 3+ years of relevant experience

Remuneration will be commensurate with experience and qualifications.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

We are looking for an experience and highly motivated IT Operations Manager to oversee our organization's IT infrastructure and ensure the seamless delivery of the IT services. The IT Operations Manager will provide operations and system performance aligning with our business requirements to support strategic goals.

Responsibilities include but are not limited to:-

Infrastructure:

1. Manage and lead Infrastructure Team.

2. Facilitate smooth running of IT project operations by supporting the infra needs of project teams.

3. Responsible for infrastructure roadmaps and disaster recovery services to mitigate future service interruptions.

4. Maintain and optimize company networks and servers and recommend improvements.

5. Manage installations, upgrades and configurations of hardware and software.

6. Control costs and budgets regarding IT systems, software and team operations.

7. Liaise with vendors with regards to infra-related hardware/software requirements and costs.

DevOps:

1. Manage DevOps Team.

2. Maintain In-house and/or customer-furnished CI/CD platform.

3. Ensure staff discipline in following DevOps best practices.

4. Streamline processes and reduce overheads so that staff can focus on work that matters.

5. Advocate for security, quality and performance standards in the organization.

Security & Compliance:

1. Ensure compliance to both internal and external SLA.

2. Provide support to internal, external and regulatory audits on technology information security, and ensure committed action items to audit observations are closed in a timely manner.

3. Manage cyber threat alerts and advisories from regulators and other relevant sources to ensure prompt dissemination and follow-up.

4. Responsible for providing strong leadership for all matters relating to operations and Service Desk support, ITIL/ISO processes/guidelines to achieve service excellence.

5. Information Security Manager for ISO 27001.

Requirements:

· BSc/BA in Computer Science, IT or relevant field

· At least 5 years of relevant professional experience in IT infrastructure

· Holistic appreciation of software development and IT infrastructure

· Familiarity with cloud infrastructure is preferred

· DevOps knowledge is preferred

· Disciplined and highly-motivated self-starter who will undertake all activities to the highest professional standards

· Leadership and organizational skills

· Problem-solving aptitude

· Strong communication skills

· Ability to delegate tasks and responsibilities

• System migration experience, with a preference for experience with MariApps.
• Create a project charter that includes the project plan, budget, and timeline.
• Provide regular project status updates to the steering committee and key stakeholders.
• Oversee resource allocation, including arranging, reviewing, and recommending adjustments as needed.
• Identify and validate business requirements, prioritizing them accordingly.
• Escalate items that require approval through the change management process, such as process changes, requirement changes post-sign-off, and policy updates.
• Serve as the liaison between the Vendor and Project team, acting as the main point of contact.
• Ensure the project stays within the allocated resources and approved budget, promptly notifying the steering committee of any changes.
• Deliver the ERP solution, considering various technology components.

Requirements:

• A minimum of a bachelor’s degree.
• At least 8 years of experience in leading and managing projects.
• Experience with Mari-apps is a plus.

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Troubleshoot and resolve issues with software or hardware.
• Work experience in an IT environment supporting desktops, laptops, peripherals, and printers
• Work experience in a service/help desk setting
• Proficient in applying tablet, desktop, Server Operating Systems, and all Microsoft applications
• Possession of advanced knowledge of Wireless technologies and LAN
• Possession of advanced knowledge of all Laptop hardware and Desktop types
• Strong knowledge of Active Directory and various technical support concepts, procedures, and practices
• Exceptional ability to work optimally in a fast-paced environment.
• Active Directory & Azure Maintenance Support (which includes Azure AD, On-Prem AD)
• Strong ability to effectively manage multiple tasks simultaneously
• Strong listening skills to fully understand what an end user’s needs and/or requests are.

Requirements:

• Possess Higher Nitec in any relevant IT/ Computer Science
• Ability to perform diagnosis of technical issues
• Able to communicate well with end-users & have a strong sense of responsibility
• Proactive and a good team player, with a positive working attitude and able to follow instructions
• Able to work independently and work as a team
• Able to adapt to a dynamic working environment quickly

Job Summary:

We are looking for a proactive and detail-oriented IT Risk Executive to support the IT Risk Management function within the organization. The role involves identifying, assessing, and mitigating risks related to IT infrastructure and operations, while ensuring compliance with key standards such as PCI DSS, ISO 27001, ISO 27701, PDPA, and other relevant regulations. The IT Risk Executive will assist in maintaining a secure and resilient IT environment, ensuring that the organization’s information systems are protected against potential risks.

Key Responsibilities:

• Risk Identification & Assessment:Assist in identifying and evaluating IT risks across different business functions.
  Conduct regular risk assessments, security audits, and vulnerability assessments to detect potential risks or security gaps.
  Support in documenting and maintaining the organization’s risk register.
  
• Compliance Support:Help ensure compliance with PCI DSS, ISO 27001, ISO 27701, PDPA, and other relevant regulations.
  Assist in preparing for internal and external IT audits by gathering evidence, managing documentation, and coordinating with relevant stakeholders.
  Monitor regulatory changes and support the implementation of necessary changes to meet compliance requirements.
  
• Incident Monitoring & Reporting:Assist in tracking and responding to IT security incidents, coordinating with other teams to resolve issues.
  Maintain an incident log and report on security incidents and corrective actions taken.
  
• Policy and Procedure Development:Support the development, review, and update of IT risk policies, procedures, and guidelines.
  Assist in ensuring that IT risk management policies are properly implemented and adhered to across the organization.
  
• Training & Awareness:Assist in conducting IT risk awareness training for employees, ensuring they are informed about key security practices and compliance requirements.
  Help create awareness materials on best practices in information security and risk management.
  
• Documentation & Reporting:Prepare and maintain reports on IT risk activities, audit findings, and compliance status for management and regulatory bodies.
  Assist in developing key metrics to track the effectiveness of IT risk management initiatives.
  
• Vendor Risk Management:Help assess third-party vendor risks, ensuring that external partners comply with the organization’s IT security and risk management standards.
  Coordinate vendor reviews and help manage IT-related risks from external service providers.
  

Qualifications & Experience:

• Bachelor’s degree in Information Technology, Cybersecurity, Risk Management, or a related field.
• 2-3 years of experience in IT risk management, cybersecurity, or related roles.
• Familiarity with industry standards such as PCI DSS, ISO 27001, ISO 27701, and PDPA regulations.
• Understanding of risk assessment methodologies and cybersecurity frameworks.
• Strong analytical skills with the ability to assess risks and propose mitigation strategies.
• Excellent communication skills, both written and verbal, with the ability to work with cross-functional teams.
• Applicants must be Singaporean or Permanent Residents (PR)

☑ Global Medical Technology company
☑ Salary: $4000 - $6000 + Allowances + AWS + VB
☑ Working Location: Bukit Merah area / Island-wide traveling required
☑ Working Hours: Mon - Fri, 9am – 6pm

Responsibilities:

• Provide comprehensive IT support, including hardware setup, software installation, network maintenance, and troubleshooting.
• Manage access rights, backup systems, and cybersecurity measures.
• Assist in IT projects and ERP implementations.
• Prioritize customer satisfaction and resolve issues promptly, especially in medical environments.
• Collaborate with internal and external teams for support and issue resolution.
• Continuously improve skills through training and on-the-job experience.
• Train colleagues and end-users on relevant technologies.

Requirements:

• Strong technical skills in Windows, networking, and cybersecurity
• Experience with advanced visualization tools
• Excellent problem-solving and communication skills
• Bachelor's degree in IT or related field
• 3+ years of relevant experience

Remuneration will be commensurate with experience and qualifications.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Job Functions:

• Collaborate with development teams to design, build, and maintain the Micro SaaS (Microservices as a Service)/LaaS (Logistic as a Service)/WMS (Warehouse Management System) website and its underlying platform components.
• Analyze and optimize web application performance to enhance overall user experience.
• Manage and maintain large-scale data suites on overseas cloud platforms, ensuring the stability and efficiency of data platforms and services.
• Monitor cloud resources, manage costs, and implement optimization strategies.
• Automating operations, performance tuning, troubleshooting and incident response, and cloud platform management

Education and Experience:

• Bachelor’s degree in computer science-related technical discipline, or equivalent practical experience; with minimal 2 years of working experience in Internet industry
• Proficiency in Java or TypeScript (Angular) for software development.
• Experience with K8S, Docker, SQL Server, MySQL, Redis, RocketMQ, and similar technologies.
• Familiarity with DevOps, SRE, and Scrum methodologies are plus.
• Experience in managing cloud platforms like Azure, AWS, or GCP.

Knowledge, Skills and Abilities

• Self-motivated, a good team player, and continuous improvement attitude
• Ability to read & communicate in Mandarin and English
• Good analytical and trouble-shooting skills.
• Effective communication skills and interpersonal skills.

Our Client, a MNC with a global employee size of over 78,000, is an innovation and technology leader in industrial automation and digitalization.

Customer IT Product Training Administrator (6-month Contract / Renewable)

Overview:

Our Client would like to invite suitably experienced individual to join their team in the Customer Services department of Digital Industries. The ideal candidate will have an IT background and experience in project coordination. This role requires excellent communication skills and collaboration with external and internal stakeholders.

Key Responsibilities:

Drive the coordination of product trainings:

• Work closely with customers to schedule and enroll trainings
• Work closely with trainers to schedule and execute trainings
• Work with resources team to enable equipment and resources (meeting places, labs etc) for training
• Ensure compliance with established processes on data handling and processing
• Ensure flawless execution of training processes such as checks for subsidies, certificates of completion, attendance, testing, validation and reporting
• Enable timely escalation of issues and diligent management reporting of KPIs
• Work with government agencies to provide required reporting of training KPIs and status updates
• Coordinate the requirements of onboarding new/updated trainings with the respective stakeholders – both internal and external.

Job Requirements :

• Good grasp of IT business processes and best practices.
• SAP/ERP Knowledge: Familiarity with SAP/ERP systems (optional)
• Project Management: Proven experience in coordinating IT projects, including planning, execution, and delivery is a plus
• Excellent communication skills (English and local language)
• Strong organizational skills and attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Problem-solving mindset with the ability to think critically and provide solutions.

Other Information

Working Location : Near Potong Pasir MRT

Working Hours : 5 Day Week / 9 am – 6 pm (Hybrid)

MRT Potong Pasir / SBS Bus : 8, 61, 64, 65, 90, 125, 151, 154

Please forward your resume in editable docx / text / rtf format to [email protected] or whatsapp 91396248 for a brief discussion.

Thank You!

Angelina Lim (Reg : R1101664 / EA Lic : 97C4989)

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

IT Infra & Network Engineer – YK

☑ Basic $ 4500 - 6500 + Transport Allowances $350 - $1050 ( Own Transport ) + OT Pay + Standby Allow + AWS + High Variable Bonus

☑ 5 Days, Flexi Hours – 24/7 standby once a month, $120/pay

☑ Location: Central

☑ Healthcare MNC - Medical Device & Equipment Manufacturer

☑ Good Benefits & Career Prospect

Job Responsibilities:

• Install and upgrade Windows OS and software.
• Troubleshoot and resolve network and system issues.
• Manage user accounts, permissions, and backups.
• Support IT projects, including ERP implementation.
• Provide technical support for hardware, software, and networking.
• Collaborate with external vendors for issue resolution.

Job Requirement:

• Bachelor's degree in Computer Science or related field.
• Min 1 – 3 years of IT support experience.
• Proficient in Windows OS, Office 365, and Active Directory.
• Strong troubleshooting and problem-solving skills.
• Experience with PACS, SQL, and network security is a plus

Interested applicants are welcome to apply with updated Resume/CV or email to [email protected]

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

Why Join Us?

• Dynamic work environment with opportunities for growth.
• Collaborate with a global team and make a real impact.

We are looking to hire a skilled IT support engineer to assist our clients with all IT-related technical support issues. As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.

To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.

Job Highlights

• Helpdesk support
• Networking and Network cabling
• CCTV Installation and Support

IT Support Engineer Requirements:

• Bachelor’s degree in information technology or computer science.
• Proven work experience as a technical support engineer.
• Knowledge of Network switches and NVRs
• Knowledge of computer hardware and networking systems.
• Good time management skills.
• Good interpersonal skills.
• Ability to troubleshoot complex hardware and software issues.
• Excellent written and verbal communication skills.

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

• Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyze current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

Solution Design:

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

Requirements Prioritization:

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering techniques, documentation, and modeling tools.
• Knowledge of business process modeling and improvement methodologies.
• Knowledge of Agile methodologies is often beneficial
• Ability to create clear and concise documentation
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
• Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Description

• Install, configure, and troubleshoot hardware which includes printers, computers, mobile phones, projectors and other IT Peripherals.
• Setting up of new PCs / Notebooks & mobile phones such as creating user accounts, setting up of mailboxes and installation of software applications
• Active Directory administration which includes account creation for new joiners and account deletion for leavers.
• Maintain the accuracy of all IT assets inventory (Computers, mobile phones, network devices, softwares etc)
• Conduct troubleshooting to network connectivity, software applications and email issues
• Provide Help Desk support for all users (Laptops & Mobile phones)
• Maintain IT security by ensuring the installation and maintenance of MDM software (Workspace ONE), antivirus (Carbon Black) and latest patches of desktops, laptops and mobile phones
• Liaise with vendors on purchasing & maintenance of office technical equipment and software applications
• Conduct individual or group training sessions regarding in-house application and related tools for internal employees
• Respond to ad-hoc IT duties assigned by the Supervisor

Requirement

• Diploma in Computer Science or related field with 2 years application and desktops support.
• Good communication & analytical skills; team player who is able to work independently; able to generate clear documentation.
• Committed and responsible team player with a pleasant personality.
• Product knowledge of Windows server, Google Apps, Kaspersky Antivirus, Symantec Backup, SQL database & reporting and web-based systems programming experience (Javascript, HTML, ASP.Net, XML) will be an added advantage.
• IT certifications such as CCNA, CISSP, CISA, MCSA, MCSE, MCITP SA or MCITP EA will be an added advantage

Benefits

• 5 days work week - 8.30am to 5.45pm
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• Career growth and development opportunities in Environmental Services
• We offer competitive salary and benefits including 16 days Annual Leave, Annual Wage Supplement AWS, Annual Salary Increment (performance based), In/ Out Medical &, Dental benefits, Insurance coverage

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.