About the Role

• Oversee the development, implementation, and maintenance of IT infrastructure and AV systems for immersive event spaces.
• Manage end-to-end technology integration for interactive displays, IoT devices, network systems, and AV equipment.
• Able to lead a team of IT specialists, AV technicians, and external vendors to ensure a seamless and high-quality visitor experience.
• Collaborate closely with creative, design, and operations teams to translate experience concepts into technical requirements.
• Drive innovation by exploring and implementing new technologies (e.g., AR, VR, and projection mapping) to enhance immersive experiences.
• Ensure system reliability, security, and scalability, implementing best practices for troubleshooting and issue resolution.
• Monitor and optimize technology performance, providing technical support and guidance for event setups and live operations.
• Develop and manage IT budgets, technology procurement, and vendor relationships.

Preferred Attributes:

• Proven experience in managing IT infrastructure and AV technology in experiential or event settings.
• Strong knowledge of IoT, network systems, AR/VR technologies, and content management for interactive installations.
• Excellent leadership skills to guide cross-functional teams and collaborate with creative, design, and technical staff.
• Strategic mindset with the ability to implement scalable solutions, improve user experiences, and troubleshoot efficiently.
• Passionate about the intersection of technology and creative storytelling, with a focus on enhancing audience engagement through cutting-edge technology.

1. To act as a single point of contact for all user incidents, requests, and general communication.

2. Provide Level 1/2 support to all applications or software systems.

3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.

4. Follow SOP and policy defined.

5. Knowledge Base Maintenance.

6. Provide incident management for all in-scope assets.

7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.

8. Responsible for call logging, call assignment, incident management & coordination, call tracking and follow up to closure within agreed SLA.

9. SLA compliance and reporting.

10. Responsible for scheduling the engineers for onsite service calls.

11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.

12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.

13. Review the incidents and contribute to building up a knowledge base for effective and efficient IT support.

14. Develop and maintain service desk metrics and reports.

15. Focus on first call resolution to ensure early closure of tickets.

Job Summary:

The IT Project Coordinator is responsible for supporting the planning, execution, and delivery of technology projects. This role involves working closely with stakeholders to understand their requirements, communicating these to the development team, and ensuring projects are completed on time and within scope.

Job description:

· Stakeholder Management: Understand and gather project requirements from stakeholders. Act as the primary liaison between technical teams and non-technical stakeholders.

· Communication: Clearly and promptly communicate project expectations, milestones, and progress to team members and stakeholders.

· Project Tracking: Oversee and monitor the progress of projects using project management tools to ensure timely delivery. Maintain detailed project documentation, including logs for all project tasks.

· Priority Management: Assess project priorities and constraints to allocate resources and timelines effectively.

· Task Delegation: Delegate tasks and responsibilities to appropriate developers based on their skills and project needs.

· Testing and Deployment: Coordinate with QA teams to ensure projects meet the required standards before deployment. Oversee the testing phases of the project lifecycle.

· Documentation: Keep comprehensive project documentation including stakeholder requirements, project progress reports, and final deployment deliverables.

· Design Tools Familiarity: Utilize flowchart diagrams and wireframes to plan and present project specifications clearly.

Working schedule & Salary package

• 5 days working per week Monday – Friday (9.00am – 6.30pm), 2 day off.
• $2,800 - $3,800 SGD (Depends on experiences)

What we offer

• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression

Requirements:

· Educational Background: Bachelor’s degree in Computer Science, Information Technology, Project Management, or a related field.

· Experience: 2+ years of experience in project coordination or management within an IT environment.

· Technical Skills: Proficiency with project management software (e.g. JIRA, GitHub). Understanding of software development and web technologies. Skilled in using tools for creating flowcharts and wireframes.

· Soft Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and a proactive approach to resolving issues and risks.

· Certifications: Certification in Project Management is preferred.

Additional Skills:

· Ability to work in a fast-paced, deadline-driven environment.

· Strong organizational skills with the ability to manage multiple priorities simultaneously.

· Keen attention to detail and commitment to excellence.

An IT Project Manager, or IT Project Leader, is a professional who oversees the implementation of IT infrastructure and software within the organisation. Their main duties include project planning, resource allocation and project implementation that is in line with the organisation’s standards and policies.

• Ensuring that all projects are delivered on-time, within scope and within budget.
• Developing a detailed project plan to monitor and track progress
• Establish and maintain relationships with internal/external stakeholders and third parties/vendors.
• Define resource allocation, work scope and responsibilities of assignee, project phases/timeline
• Drive all project personnels to work on project based on planning, ensure project direction with solid progress and accomplish in targeted requirements
• Collect statuses from project personnels, regularly summarise the updates on project statuses and to-do actions to all stakeholders.
• Define problems encountered if any and decide the alternatives/work-around time to ensure the project is delivered on time and with quality. Report and escalate to management as needed.
• Assist in organizing, attending and minute-taking of project meetings
• Maintain code integrity and organization.
• Create and maintain comprehensive records of project documentations for future use.

*

Requirements

• Possess at least a Diploma/ Degree in IT or related field of study.
• Minimum 1 or more years of proven working experiences in the relevant field, delivering IT solutions, managing and executing of IT projects.
• Fluency in English (both written and spoken) is a must.
• Strong coordination and communication skills to manage project team activities with high-quality successful project delivery experiences
• Familiar with IT Project methodologies, tools and phases of project lifecycle
• Understanding and implementation of Security and Data Protection
• Proficiency in Microsoft applications, including Word, Excel, Powerpoint
• Knowledge and experience in the project of architecting /infrastructure on a public cloud platform is a plus.
• Detail-oriented and problem-solving aptitude.
• Ability to work under pressure and meet deadlines
• A team player who is independent, patient and adaptable.

Responsibilities:

System Administration

• Install, configure, and maintain computer operating systems and services, including Windows, Linux, and macOS
• Monitor system performance, troubleshoot issues, and ensure network, system, and endpoint security

User Helpdesk Support

• Provide end-users remote and onsite technical support, addressing hardware, software, and network issues
• Respond promptly to helpdesk tickets, emails, and phone calls, and resolve or escalate issues effectively as necessary

Knowledge Sharing

• Document and track technical support issues and resolutions in the ticketing system
• Maintain up-to-date network diagrams and technical documentation

Project Work

• Set up and configure next-generation firewall, managed switches, enterprise wireless, SIEM, and endpoint security
• Deploy cloud servers with an open-source virtualisation
• Configure Microsoft 365 environments, including user provisioning, licensing, and other essential services
• Configure and manage Microsoft 365 services, including Exchange, SharePoint, OneDrive, and other services
• Implement and maintain Microsoft 365 security measures and policies, including Entra ID, Intune, Purview, Cloud Defender, MFA, and Conditional Access

Security Management

• Comply with all policies and procedures published under Information Security Management System category
• Fulfil the requirements of Information Security Management System standards

Others

• Any other ad-hoc duties as required by the company from time to time

The Ideal Candidate:

• Diploma or Degree in Information Technology or a related field
• Strong communication and teamwork abilities
• Ability to work independently and under pressure
• Strong work ethic and commitment to quality
• Ability to learn new things quickly

By submitting your resume to us, you agree that we may process your personal information in accordance with our Data Protection Policy. This includes collecting, storing, and using your personal data for the purpose of evaluating your qualifications and suitability for employment opportunities within our company. You understand that providing inaccurate or incomplete information may affect the evaluation of your application. If you have any concerns regarding the processing of your personal data, please refer to our Data Protection Policy or contact our Data Protection Officer.

https://www.entrustnetwork.com/privacy-policy/

Key Responsibilities:

Consulting & Analysis:

Serve as the subject matter expert on Managed File Transfer (MFT) technologies and solutions, providing guidance on industry best practices.

Analyze client business and technical requirements to develop customized MFT solutions, ensuring compliance with pharmaceutical industry standards and regulations.

Collaborate with client stakeholders to understand data transfer needs, and assess existing infrastructure, workflows, and security requirements.

Solution Design & Integration:

Lead the design and integration of MFT solutions (such as IBM Sterling, Globalscape, or Axway) into the client's enterprise systems, ensuring seamless interoperability with ERP, CRM, and other business-critical applications.

Develop and implement integration strategies for secure, automated file transfers between internal and external systems (partners, suppliers, regulators).

Ensure that file transfers meet stringent regulatory requirements (e.g., 21 CFR Part 11, GDPR) and pharmaceutical data security standards.

Project Management & Delivery:

Lead end-to-end project delivery, from solution design to implementation and post-deployment support.

Coordinate with cross-functional teams (internal IT, vendors, and third-party service providers) to ensure timely and effective deployment.

Oversee testing phases to ensure the integrity, performance, and security of MFT solutions.

Security & Compliance:

Ensure all managed file transfer processes comply with pharmaceutical industry regulations, including data encryption, authentication, and audit logging.

Recommend and implement best practices for securing file transfer workflows to mitigate risks of data breaches or compliance violations.

Troubleshooting & Support:

Provide troubleshooting support and expert-level problem resolution for any MFT-related issues, including data transfer failures, security concerns, and performance bottlenecks.

Offer ongoing training and support to client teams for system administration and operational excellence in MFT solutions.

Continuous Improvement & Optimization:

Monitor and analyze the performance of MFT solutions, identifying areas for improvement and optimization.

Proactively recommend enhancements or upgrades to MFT systems based on emerging technologies and evolving business needs.

Required Skills and Qualifications:

Education:

Bachelor’s degree in Computer engineering, Computer Science, Information Technology, or related field. Relevant certifications in MFT technologies or systems integration are a plus.

Experience:

7+ years of experience in IT consulting or solution architecture, with at least 5 years focused on Managed File Transfer (MFT) solutions and integrations.

Extensive experience working with MFT platforms such as IBM Sterling, Axway, or Globalscape.

Proven experience in designing and deploying MFT solutions in highly regulated industries, particularly pharmaceutical, healthcare, or life sciences.

Strong background in working with security protocols (SSL/TLS, PGP, SFTP, AS2, etc.) and data privacy regulations (e.g., HIPAA, 21 CFR Part 11, GDPR).

Technical Skills:

Expertise in integrating MFT with enterprise systems (e.g., SAP, Oracle, ERP systems).

Strong knowledge of file transfer protocols and encryption methods.

Hands-on experience with automation tools and scripting (e.g., PowerShell, Python, Bash) for MFT processes.

Familiarity with cloud-based MFT solutions and hybrid environments.

Soft Skills:

Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.

Proven leadership and collaboration skills, with experience working in cross-functional teams.

Desired Skills:

Experience in Agile project management methodologies.

Prior experience in the pharmaceutical or life sciences sector.

Knowledge of integration patterns and best practices for enterprise systems.

Benefits:

Competitive salary and benefits package.

Opportunities for professional development and certifications.

Collaborative and innovative work environment.

Potential for international travel or remote work options.

This role is ideal for a senior consultant with a blend of technical expertise and client-facing consulting skills, capable of delivering high-quality MFT solutions in a dynamic and regulated pharmaceutical setting.

Responsibilities:

• Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc
• Deployment, configuration & troubleshooting on end user issues
• Evaluate existing end user computing resources
• Work with IT infrastructure team and external vendors to resolve user issue
• Perform routine maintenance and upgrades of end user computing resources
• Update Desktop Support operations & service desk documentation
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Manage and administer the service desk operations including coordination routing of service or change request
• Any other duties as assigned

Requirements:

• Singaporeans only
• Possess a Diploma in IT or equivalent
• Possess minimum 2 years of Desktop Support / IT support experience
• Proficient with desktop operation systems, MS office, Outlook, desktop, notebook hardware & software
• Experience in supporting desktop migration such as Active Directory and Exchange Migration
• Familiar with Service Desk operations, incident, service request and change management process
• Good interpersonal & communications skills
• Resourceful, analytical and good problem-solving skill

About the role:

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

Salary Range: $4,800 to $5,200 (Depending on experience)

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Purpose of Role:

The IT Projects and Operations Manager is responsible for leading and overseeing the day to day technology operations and project application deliveries.

The main responsibility is to ensure that all project management, deliverables and supported operational work including applications and productivity tools are met with the business objectives.

Role Responsibilities:

• Overall in charge of entire project landscape of application projects and operational management.
• Accountable for the day to day organisational technology productivity and ensuring end to end service delivery and management.
• Provide strategies and lead implementation for the efficient management of IT project operations.
• Manage team’s project and operational day to day activities
• Oversee incident, problem, and change management and production readiness for new environments
• Ensure the level of service to customers/clients, availability metrics, analyse trends, and determine appropriate actions where applicable.
• Incident Management: delivery of 24x7 high performance service, reduction of incidents (zero incident strategy), minimize recovery times.
• Problem Management: structural resolution of incidents by delivering final fix based on RCA, leverage the problem management globally, reduce investigation time, drive improvement plans.
• Oversee the operations/ support/management of products/systems/ applications/services in meeting business objectives/ goals.
• Manage related IT procurements, assets and audits
• Oversee vendor relationships; ensure timely/accurate communication and resolution of issues
• Ensure compliance with well-defined enterprise technology delivery practices and standards and project management disciplines.

Requirements:

• Relevant experience in Enterprise Application Project Management Experience
• Have manage teams and carries a strong leadership mantle.
• Familiar with platform based large-scale IT ecosystems.
• Good technical knowledge in software applications
• Experience in handling project schedules, budgeting, delivery and management
• Strong vendor and internal stakeholders management skills
• Demonstrate experience in project life cycles
• Self-driven and motivated
• Possess analytical mindset
• Working knowledge of Agile, DevOps methodology and tools
• PMP and ITIL Certification preferred
• Familiar with Jira knowledge management platform is preferred
• Familiar with EduTech is an advantage

The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Great opportunity at Japanese shipping company as Vessel IT role!

Welcome for Fresh Graduate!

Job description ;

- To liaise with the different ICT Internal and external providers/vendors for the technical management support

- Proactively attending to resolve vessel's IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects

- Ensuring that vessel IT equipment and services and satelite communications are stable and available in accordance with business continuity.

- Providing excellent IT support and quality of service to all vessels.

- With the guidance of the Fleet IT manager, overseeing the completion of through assesments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps

- Proactive and open communication with the Fleet IT manager in the implementation of updated cybersecurity methods and policies

- Installing, testing, Mmaintainning and provideing support for all on-board hardware and applications

- Building and maintainning the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content

Requirement ;

- Degree holder, Computer Science/Engineering, Electrical or Electronics and Communication Engineering Degree or equivalent

- Experience and successful track record in vessel IT support and infrastructure, delivery , within a global shipping company.

dealing with a broad set of activities within a fast-paced environment, whilst managing pressure well.

- Advance Networking skills and working knowledge with firewall and managed switch configuration.

- Experience in Windows Server Administration, VMARE and Virtualization implementation.

- Practical experience and working knowledge of vessel IT application management, database management, cybersecurity practices, incident management, and (VSAT, L-Band, LEO) satelite communication equipment.

- Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines.

- Excellent problem-solving skill together with the ability to support decisions with sound reasoning and judgment.

- Clear, Precise, and confident in verbal and written communication to support credibility and position of expertise flexibility to work prolonged hours and travel as necessary.

Great opportunity at Japanese shipping company as Vessel IT role!

Job description ;

- To liaise with the different ICT Internal and external providers/vendors for the technical management support

- Proactively attending to resolve vessel's IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects

- Ensuring that vessel IT equipment and services and satelite communications are stable and available in accordance with business continuity.

- Providing excellent IT support and quality of service to all vessels.

- With the guidance of the Fleet IT manager, overseeing the completion of through assesments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps

- Proactive and open communication with the Fleet IT manager in the implementation of updated cybersecurity methods and policies

- Installing, testing, Mmaintainning and provideing support for all on-board hardware and applications

- Building and maintainning the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content

Requirement ;

- Degree holder, Computer Science/Engineering, Electrical or Electronics and Communication Engineering Degree or equivalent

- Experience and successful track record in vessel IT support and infrastructure, delivery , within a global shipping company.

dealing with a broad set of activities within a fast-paced environment, whilst managing pressure well.

- Advance Networking skills and working knowledge with firewall and managed switch configuration.

- Experience in Windows Server Administration, VMARE and Virtualization implementation.

- Practical experience and working knowledge of vessel IT application management, database management, cybersecurity practices, incident management, and (VSAT, L-Band, LEO) satelite communication equipment.

- Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines.

- Excellent problem-solving skill together with the ability to support decisions with sound reasoning and judgment.

- Clear, Precise, and confident in verbal and written communication to support credibility and position of expertise flexibility to work prolonged hours and travel as necessary.

Overview

As IT Assistant, you will assist the Manager, Service Support in managing and maintaining key software systems, including erpbos® , ebos® , profit Software from Progress Group, Hubble Build Software & etc. Additionally, the candidate will assist the IT Technical Executive (Assistant / Senior) with various IT tasks and provide technical support to staff. You are to adhere to Greyform Integrated Management System (IMS) and compliance to applicable Singapore Standards, Code of Practices and Regulations in the Industry.

Responsibilities

• Manage and maintain ERP systems (erpbos® , ebos® , profit) from Progress Group.
• Administer Hubble Build software, ensuring smooth operation and integration with other systems.
• Perform regular updates, backups, and troubleshooting for all managed software.
• Ensure data integrity and security across all platforms.
• Assist the IT Technical Executive (Assistant / Senior) with daily tasks and projects.
• Provide technical support to staff, resolving hardware and software issues.
• Set up and configure new hardware and software as needed.
• Maintain IT inventory and ensure all equipment is up-to-date and functioning properly.
• Conduct training sessions for staff on the use of e rpbos® , ebos® , profit Software, Hubble Build Software & etc.
• Create and maintain user manuals and documentation.
• Provide ongoing support and troubleshooting for end-users.
• Monitor system performance and ensure optimal operation.
• Implement and maintain security protocols to protect company data.
• Perform regular system audits and generate reports for management.
• Track areas of weaknesses for improvement on efficiency, availability, and functionality to all related services.
• Participate in Budget Planning.
• Authorize to stop operation if conditions are out of safety measures.
• Perform any other duties as assigned by the Management and the designated manager / personnel.

Qualification Requirements:

• Proven experience in software administration, particularly with the specified systems.
• Proficiency in managing and maintaining ERP systems.
• Strong IT systems, networks, and hardware knowledge.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to conduct training sessions and create user manuals.
• Commitment to maintaining data integrity and security.
• Knowledge of ISO9001, 14001 & 45001 standards, Singapore Standards and Regulations will be an advantage.

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous

Operation (Maintenance)

• Provide technical services to the maintenance and troubleshooting of the Electronic Queue Management System.
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
• Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
• Must be available to attend for any project implementation, assist Preventative Maintenance accordingly for successful Completion of projects and maintenance issues.
• Be available for on call procedures and other responsibilities required.
• Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
• Proactive in problem solving and initiate in providing IT solutions to improve the operation.
• Inform Superior on any stock movements to ensure the availability and stock level for the necessary procurement.
• Assist in root cause analysis identified by team members together with the Service Engineer and Superior.
• Assist in project related activities that includes deployment, installation, and testing.
• To follow all company business operation and SOP at all times.
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times.

Project Implementation

• Collaborate with vendors to implement project enhancements.
• Develop and maintain implementation and enhancement project plans.
• Manage project with specific focus on deliverables, tasks, and due dates.
• Report weekly to respective Project Managers when tasks are at risk till critical path determined.
• Perform independently with minimal supervision and work with others developing trusting relationships.
• Maintain strict adherence to internal policies and internal controls within organization.
• Ensure successful implementations across multiple functions in organization.
• Report any delays and initiate plans and alternative solutions.

Scheduled Monthly Standby Duties

• Answer all service request phone calls during scheduled standby duties.
• Attend to the fault call issues and follow SOP in attending to all the calls.
• Handover the tasks to the respective engineers who is on duty the next day.
• Support project adhoc activities (e.g. testing, deployment, commissioning).

What attributes should you possess?

• Able to work on stand-by schedule.
• Fast Learner and can work under pressure.
• Resourceful, team player and able to work independently.
• Relevant experience in electrical installation and electrical maintenance is an advantage.

What qualifications and/or experience should you have?

• Diploma / NITEC in Information Technology, ITEngineering, Computer Engineering, Electronic or other related fields.
• Familiar with IT desktop support.

Responsibilities:

• To implement, manage and ensure the effectiveness of network security and cybersecurity controls.
• Ensure the security controls are complied with the Bank and regulatory requirement.
• To establish and review network security and cybersecurity related policies and procedures.
• Work closely with Head of Department and/or the Senior Management for the alignment of network security and cybersecurity strategy direction and initiatives.
• Increase the Bank’s cross functional capability to manage security by establishing and embedding cultural and behavioral goals that relating to network security and cybersecurity.
• To perform, coordinate and review network security relevant assessment and network security self-attestation program.
• To provide network security and cybersecurity related awareness training.
• To prepare and provide required statistical and reports for internal and external party.
• Be primary responsible in managing compliance risk inherent in the day-to-day activities, processes and systems for which it is accountable.
• To undertake ad hoc tasks as and when required by the Head of Department and/or the Senior Management.

Requirements:

• Recognized Bachelor’s Degree in Computer Science or a related discipline preferred.
• CISA/CISSP or related certificate.
• At least 2 years of relevant experience in a similar capacity.
• Prior working experience in the banking sector will be advantageous.
• Knowledge and interest in computer systems.
• Ability to multi-task and work under pressure.
• Good interpersonal skills to handle stakeholders across multiple departments.

1) Design, develop, integrate and implement applications

2) Provides technical guidance to the users

3) Software support and maintenance of deployed products and solutions

4) Strong hand-on experience in ASP.Net C#, .Net Technologies

5) Knowledge of Object-Oriented Programming and SQL

6) Able to work as a team

7) Assisting staff in printers and preferable knowledge in operating of printers, system and software installations

8) Ability to manage a hosting environment, including database administration as well as scaling applications to handle load change

Are you passionate about technology and eager to dive into hands-on, impactful projects? As an IT Project Executive at Pazzion Group, you’ll be at the heart of our digital transformation journey, focusing on implementing and optimizing our Odoo ERP system. This 12-month contract role offers a unique opportunity to gain experience with ERP project management, collaborate with dynamic cross-functional teams, and contribute to the future of a leading brand in the fashion industry.

Job Descriptions

· Foster strong relationships with vendors while ensuring that project implementations meet quality standards.

· Manage the project implementation plan; identify the scope of project deliverables at each project milestone; monitor progress & change requests; take preventive/corrective action whenever necessary.

· Keep track of project deliverables according to the project timeline and taking proactive measures when needed.

· Oversee UAT process to ensure successful and timely project delivery, aligning precisely with departments’ expectations.

· Prepare a variety of project documentation, including Minutes of Meeting, Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Job Requirements

· Bachelor’s Degree in Information Systems or Business.

· 1-2 years' experience in the IT industry is preferred.

· Proficiency in Microsoft Office (Excel, Word, PowerPoint). Knowledge about Adobe Commerce and Odoo is a plus.

· Organized, meticulous, and always approach tasks with a positive attitude.

· Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.

Responsibilities:
• Install, troubleshoot, diagnose, configure and maintain computer hardware and software. Basic networking knowledge will be an added advantage
• To ensure the service and system are returned to an operational state as soon as possible.
• Maintain documents for network system, software, hardware and User ID
• Maintain all IT related infrastructure
• Maintain inventory and IT asset tracking
• To perform helpdesk support for end-users
• Participate and actively support company initiatives
• Professional guidance will be provided by Manager
• Other ad-hoc duties as assigned

Requirements:
• ITE / Diploma in Information Technology or Electronic Engineering
• Minimum 1 year of relevant IT experience is preferred
• Basic knowledge of networking, window servers and file permission
• Good knowledge of computer hardware
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and interpersonal skills
• Able to perform with minimum supervision and a team player
• Fresh graduates are welcome to apply

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Prefer minimum 1-2 years of work experience in Business-to-Business sales or in Business development role in IT field.
• Prefer Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.
• Basic + Commission

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Prefer minimum 1-2 years of work experience in Business-to-Business sales or in Business development role in IT field.
• Prefer Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.
• Basic + Commission

Job Scope & Requirements:

• Min 8 years of IT Application Project Manager Experience
• Relevant experience in vendor & contract management, Change Request/Service Request Management, Problem/Incident Management
• At least 5 years' experience in supporting application and operations in both on-premise & cloud hosting systems
• Relevant experience in supporting Government Projects will be an added advantage
• Relevant experience in healthcare domain will be an added advantage
• Relevant PM Certifications. Agile Certification and/or practical experience with Agile methodologies, tools & delivery and proficiency in Microsoft Azure will be an added advantage

General Skillset:

• Strong analytical, conceptualisation and problem solving skills
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs & challenges
• Results & customer oriented
• Team player with strong organisation & people handling skills
• Excellent communication skill, both oral & written, with ability to pitch ides & influence stakeholders
• Project Manager with strong communication skill, good writing skills and analytic skillset will be added advantage
• Project Manager with relevant healthcare domain knowledge will be an added advantage

• Serving as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system.
• To configure, install, support, and maintain IT hardware and software – PCs, laptops, and mobile devices, printer/copiers. Windows operating systems, applications software.
• To support Meeting Room Tablet, Projector, Telephone, Cabling and Audio Video (AV) System.
• Record events and problems and resolutions in Client ticketing system.
• Coordinates with Client IT Department to plan and implement software upgrade and OS installation or hardware tech refresh on PCs, laptop, and mobile devices.
• Day to day management of the helpdesk – dealing with cases from inception to competition
• Required to monitor and update Client IT Asset Management System
• Require to attend Client end-users within Client premises.
• Client IT Environment require support is inclusive of: -

- Install and troubleshoot Windows & No Windows Application

- Account Administration

- End User Support

- Setup / Troubleshoot Laptop / Desktop / Printing / Meeting Room facilities /Video

Conference System

- Multi-purpose hall Sound System

- PC inventories & Bi-monthly stock take

- Skype / MS Team Voice

- Software Management: Endpoint Central / Intune

- Microsoft Defender

- VPN Solution

- In-house escalation to Level 2/3 Support. Hardware Tech Refresh – Windows 11 Migration,

Autopilot implementation

We are representing our IT Solutions provider client in looking for the following.

Project Manager – 1 year contract

Responsibilities

• Oversee IT projects from tender award through to delivery and maintenance, ensuring adherence to time, quality, and budget constraints.
• Develop a comprehensive project execution plan, clearly defining roles, responsibilities, deliverables, and timelines for both the team and customers.
• Manage all phases of project development, including planning, task assignment, and progress tracking.
• Create detailed project documentation, outlining specifications, and design, while implementing systems based on gathered requirements.
• Foster strong client relationships, ensuring exceptional customer satisfaction.
• Follow industry-standard Project Management methodologies and maintain thorough documentation.
• Collaborate with customers to analyze their requirements and tailor solutions to meet their specific needs.
• Conduct presales demonstrations and presentations on-site with customers.
• Provide technical expertise in the preparation of tenders and proposals.
• Assist in creating sales kits to support the sales team.
• Supervise the setup and maintenance of demo sites and systems from the ground up.

Requirements

• Proficient in both Agile and Waterfall methodologies, with hands-on experience in project execution.
• Recent experience in Vendor and Contract Management, Change Management, Service Request Management, and Problem/Incident Management.
• Strong analytical, conceptualization, and problem-solving abilities.
• Capable of adopting a broad, strategic perspective while also delving into detailed business needs and challenges.
• Results-driven and customer-focused.
• Relevant experience in supporting government projects.
• Experience in managing project budgets, timelines, and scope.
• Proven track record in supporting application operations.
• PM certifications, SCRUM master certification, or practical experience with Agile methodologies, tools, and delivery.
• Strong knowledge of cloud services such as AWS (Amazon Web Services) and Microsoft Azure.
• Demonstrated success in managing complex or government projects from initiation to completion, delivering on time, within scope, and on budget.

Interested applicants, kindly forward a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required by current employer.

EA License No: 12C6254 | EA Personnel Registration No: R1879665

Job Summary:

• Great Career Prospect
• 5 Days / Shift Work
• Islandwide Hiring

Job Scope:

• Diagnose and resolve hardware and software issues related to IT devices.
• Provide technical support services, including troubleshooting, patching, configuration, testing, and maintenance for supported hardware and software.
• Monitor, evaluating and establishing system performance specifications.
• Install and configure personal computers, laptops, servers, and other IT hardware.
• Provide training to colleague and collaborate with 3rd party vendors.
• Perform regular system checks and maintenance to prevent hardware failures.

Job Requirements:

• Nitec in Computer Science/IT Engineering or equivalent.
• No experience are welcome to apply!
• Candidates with internship experience are strongly welcome to apply!
• Candidate who are comfortable with shift work will be an advantage

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Summary:

• Basic $3500 - $4000
• Location : North/ North-East
• 5 days, office hours
• MNC, Great Career Progression

Responsibilities:

• Achieve growth and hit sales targets by developing new customers
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Understand our ideal customers and how they relate to our products
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Requirements:

• Candidate with experience in IT/ Enterprise Software/Security Software channel sales or channel partner development will have added advantages

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)