A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

This role offers the opportunity to guide and design digital transformation projects as a trusted advisor and consultant to our clients in manufacturing and various industries. The job involves identification of business cases for digital solutions, developing transformation plans, and drive the sequence of events towards completion of client buying process. The ideal candidate should be able to engage with client senior management with confidence and elevate the brand image of Yokogawa as trusted partner to our customers.

Responsibilities

• Engage with client senior management to identify gaps and value creation opportunities which could be addressed by Yokogawa Digital Enterprise Solutions Portfolios of products and services.
• Lead and facilitate smart manufacturing (Industry 4.0) assessment program workshops using independent frameworks such as Smart Industry Readiness Index (SIRI) and relevant Functional Area Assessment methodologies developed by Yokogawa.
• Create digital transformation roadmaps following these assessments, and to support proposal and delivery team to defining scope, spend budget and timelines prior to presentation to the client.
• Develop engaging and succinct presentations to clients independently or with the support of Subject Matters Experts.
• Collaborate with client or Yokogawa field sales to justify the project and to initiate a sequence of events that will lead to the completion of the buying process.
• Developing sales pipeline for Operations Management and Control of Work Solutions in YEA regions by driving the go to market strategies, in collaborations with Yokogawa’s established sales teams.
• Ultimately this role will contribute to expansion of Yokogawa market share in new solutions area and/or new customer base, measured by pipeline quality and order intake

Requirements

• Minimum 8 years of working experiences in manufacturing environment on digital transformation, industry 4.0, IoT or automation.
• Bachelor's Degree in Engineering (eg, Mechanical, Electrical, Industrial) , Manufacturing, or any related field.
• Experienced in facilitating discussions with client’s senior management levels and deliver formal presentations.
• Ability to assess customer’s operational challenge, clearly explain the problems on hand, formulate a solution and define a deliverable scope.
• Proven track record of success in driving revenue growth and closing deals.
• Experience with scoping and deploying OT and IT digital solutions for a variety of manufacturing environments.
• Thorough understanding of Industry 4.0 principles and technology across energy & sustainability, material, and life industries.
• Good understanding of OT/IT architectures and digital applications in process industry.
• Excellent verbal and written and presentation skills.

We regret to inform that only shortlisted candidates will be notified.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

The Project Coordination Analyst plans, organizes, coordinates, and tracks activities to develop, deploy, and upgrade software and hardware. He/She troubleshoots project issues to maintain schedules utilizing established processes and procedures and makes recommendations for preventing recurrences. This position coordinates deployments and implementations and facilitates activities to ensure programs and projects are implemented successfully and meet established deadlines and budget.

Key Accountabilities:

• Leads project teams to achieve business results and to meet customer (both internal and external) requirements.
• Creates, prepares, and maintains project plans to estimate resources, plan, define goals, establish metrics, assess risks, develop cost plans, and provide stakeholder reports
• Leads meetings on project progress (e.g., issues, impacts, challenges, resolutions, action items, resources, deliverables, schedules, etc.) to achieve objectives on time and within budget
• Interacts with internal cross function groups, vendors and customers to clarify project and business needs.
• Maintains relationships among key stakeholders and technical groups to facilitate technical problem resolution.
• Communicates status to senior management on issues, concerns, and risks to recommend solutions and to ensure products meet customer's needs.
• Tracks milestones and deliverables to ensure project is on time and within budget. Manages the change control process to ensure project deliverables are formally reviewed, completed within planned cost and timeframe, and closed.
• Leads and clarifies product planning and design collaborations with project team members to coordinate deployments.
• Evaluates project to determine risk factors.
• Acts as a field and I.S. partner consultant to review, evaluate, and communicate progress on system release scheduling.
• Conducts post-release reviews to verify accuracy.
• Reviews release processes and procedures to verify operations and user community controls are applied

Key Requirements:

• Possess a Bachelor’s degree in Engineering , Computer Science, Information Technology or related fields
• Project Management Professional (PMP) certified is an advantage
• At least 3 to 5 years hands on implementation and IT project management experience
• Excellent communication skills, both verbal and written
• Hands on approach with a can-do attitude, self-driven and agile
• Job will require candidate to interact with groups on different time zones, e.g. US time
• Travelling may be required depending on project requirements, estimated to be 25%
• Experienced in handling large and complex projects across multiple countries in the region

Job Summary
The Business Systems Analyst serves as a liaison between the business community and Information Services (I.S.). This position elicits and analyzes business needs for assigned projects, communicates with stakeholders, and participates in determining if the solution fits within the long-term strategic vision. This position ensures that Business Systems Analysis (BSA) work products conform to quality and content standards.

Responsibilities

Applies Business Systems Analysis Processes

• Participates in creating project work plans for assigned tasks to ensure milestones are met.
• Participates in cross-functional tasks to assist with consistency and adherence with standards and best practices.
• Supports subject matter experts in specific business systems analysis areas (e.g., business domains, processes, tools, techniques, etc.) to assist other BSAs while expanding his/her knowledge base.
• Adheres to enterprise process standards and contributes to and recommends process improvements to ensure consistent deliverables.

Elicits and Analyzes Business Needs

• Responsible for the coordination and facilitation of work sessions to gather relevant information and to ensure understanding of the audience's knowledge.
• Analyzes, comprehends, and applies the appropriate level of details, based on the stage of the project life cycle, to ensure mapped solutions satisfy business problems and opportunities.
• Breaks down complex concepts into comprehensible concepts to ensure appropriate level of communication and understanding for the project stakeholders.

Communicates Business Needs

• Participates in conflict resolution to gain consensus among project stakeholders and to ensure the achievement of common goals.
• Develops business and functional requirements and corresponding work products to ensure stakeholder understanding and to serve as a basis for subsequent work products in the project life cycle.
• Delivers clear, relevant, and accurate written and verbal communications appropriate for the audience to ensure clarity and understanding.
• Delivers verbal and written communications in a professional manner to ensure a credible, consistent, and clear message.

Validates Solutions for Business Needs

• Participates in discussions regarding solutions for cross-functional and highly complex projects to ensure the approach fits into the long-term business strategy.
• Reviews other BSAs' work products to ensure completeness, accuracy, and adherence to quality and work product standards.
• Attends peer reviews of architecture, design, and quality assurance work products to identify conflicts and confirm consistent implementation of business and functional requirements.
• Informs and assists project members in the understanding of business domains to broaden the knowledge base.

Assists in Identifying, Correcting & Reporting Defects in BSA Work Products

• Participates in testing of BSA work products and processes to identify defects, meet standards, and ensure effectiveness.
• Identifies and provides input to initial analysis to develop and implement appropriate actions.
• Assists in documenting test results to support the efficient resolution of problems and to capture defect data.
• Supports communication of test results with others (e.g., other business analysts, management, development teams, business users, etc.) to provide updates (e.g., estimated project end date, defects, functionality, etc.).
• Enters data in the defect management tool to report variances from expected results.
• Verifies defects are fixed to ensure expected results are met.
• Participates in problem solving to support efficient resolution of issues and to follow-up on outstanding defects.
• Collaborates with project team members to exchange information and to respond to requests in a timely manner.
• Assists in conducting root cause analysis of defects, identifies key and recurring problems, and provides solutions to prevent recurrence.
• Develops summarized findings of problems to management to recommend proposed actions.

Requirements

• Possess a Bachelor's Degree in Information Systems/Technology or related fields
• Has at least 5 to 7 years of work experience in a similar Business Analyst role, preferably having worked successfully on analysis projects up to implementation
• Proven experience with vendor sourcing, negotiations, and contract management
• Display good communications and presentation skills
• Able to collaborate and work effectively with a variety of stakeholders across the different levels or geographies

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

• Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and regulators. We are a global function with over 2,500 professionals providing assurance across all of Citi's businesses.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Senior Auditor (Technology) - Hybrid (Internal Job Title: Senior Auditor I – C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Technology Senior Auditor role participates in the timely delivery of high quality, value-added assurance and audit reports for a portfolio of business activities, which meet the requirements of the Boards of Citigroup and Citibank, their affiliates and of Citi’s respective regulators, globally. The suitable candidate should possess relevant knowledge and skills required for auditing one or more areas covering Applications, Infrastructure, Information / Cyber Security, Continuity of Business, and Third Parties including IT Governance and the ITIL-based IT General Controls processes. Exposure to regulatory requirements relating to these areas, a good understanding of risk and controls and performing risk assessments of these functions is also essential.

Responsibilities:

• Understand and grasp the audit methodology, corporate standards, and internal control processes.
• Participate in technology audits by identifying key risks and controls, develop and execute control assessment plans, draft control issues and present them to the technology management, discussing practical solutions.
• Execute audit assignments through effective collaboration with other audit teams within budgeted timelines and costs.
• Monitor the risk and control environment of the Technology and Cybersecurity operations including emerging risks through the Business Monitoring process.
• Assess impact of applicable regulations to the technology processes and adequacy of controls for compliance.
• Develop and maintain effective line management relationships for a no-surprises approach.
• Assess appropriateness and sustainability of pragmatic solutions for risk mitigation.
• Learn and apply the data quality standards for high quality audit documentation.
• Actively contribute to the automated auditing initiative for efficient and continuous control monitoring
• Contribute to various corporate initiatives by active participation.
• Travel as necessary to deliver the audit plan (Less than 5% annually).

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications and Competencies:

• University Degree (preferably IT related)
• At least 7 years of experience of auditing or managing IT infrastructure systems or applications in a medium to large scale environment, preferably in Banking and Finance field, with strong understanding of related IT risks, controls, and regulations.
• Specific areas of experience should include Desktop and Server technologies including virtualization and Cloud operations, Databases, Middleware, data and voice networks, Software Development and Production Support practices, Cybersecurity management, and the ITIL general controls processes including IT Governance and IT Program/Project Management.
• Demonstrated analytical ability to understand IT control issues and related risks and controls, to identify root cause and recommending solutions.
• Strong written and verbal communications skills in English with ability to clearly articulate issues and facilitate identification and implementation of solutions.
• Preferred with relevant professional qualifications such as Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP).
• Preferred experience in designing or using Computer Assisted Audit Tools and Techniques (CAATTs)
• Working knowledge of the modern banking technology systems.
• Good project management and interpersonal skills.
• Travel as necessary to deliver the audit plan (Less than 5% annually).

A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei

In this role , you need to ensure precise and efficient service delivery. The method of carrying out the responsibility involves monitoring daily and overall progress, managing the project teams and budgets and resolving challenges. Also, they are responsible for consistent, effective and cost-worthy delivery.

You Will:

• Involved in IT Infrastructure design, Project Management assignments, Strategy formation assignments and Procurement advisory assignments for various clients.
• Led and delivered multiple small to medium sized development and enhancement of projects
• Performed project estimation, planning, monitoring and control for different stages of the project
• Handled end to end service management, process development and project evaluation in line with business case.
• Capturing Client’s Technology requirements, IT Project Management, IT Operations, Infrastructure Management, Datacenter Operation Management, Vendor Management, IT Procurement.

You Bring:

• Bachelor Degree or Master in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• Minimum 3-5 years of experiences in managing & leading a team
• Strong experience in IT Infra Operation and Project Management
• Experience working in Whole of Government (WOG) environment is preferred
• Experience in managing end to end projects and managing client’s expectation
• Effective interpersonal skills, both written in English and good presentation skills
• Good leadership, analytical and problem-solving skills
• Positive attitude, fast-learning, energetic, able to perform in challenging environment
• Able to work independently as well as in a team

This is an 8 Month contract based in Singapore, Candidate with experience in Logistics/ Warehouse Management for IT Equipment/ IT Assets are highly preferred.

Job responsibilities

• Engage and coordinate with internal and external stakeholders on network infrastructure projects.
• Lead continuous improvement projects.
• Review and update forward and reverse logistics process flows and documentation.
• Engage with team members to build and report KPIs/metrics on a monthly basis.
• Support vendor onboarding, invoice validation and unblock any account payables.
• Coordinate with sourcing and procurement on new purchase orders, validate the accuracy against bill-of-materials/requirements.
• Support new vendor transition and implementation in existing operations.

Preferred Requirements

• Possesses about 4-6 years of experience. Preferably experience in supply chain and logistics operations
• Experience in End-to-end Logistics Management/ Warehouse Management System
• Bachelor's degree or higher in Supply Chain or equivalent.
• Project or program management experience
• Data analytics experience, hands-on knowledge of SQL
• Knowledge of budgeting & forecasting

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

Responsibilities :

• Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• At least 5 years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Demonstrated understanding of business processes, IT risk management, and related standards.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Security Professional (CISSP)

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

Position Overview

The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candidate's active participation in the implementation of security policies and procedures, the monitoring and analysis of security events and the maintenance of security tools. Other responsibilities are to identify, investigate and resolve any security threats, vulnerabilities and incidents. The candidate must keep up to date with the latest security trends, have excellent communication and problem-solving skills and have a deep understanding of security principles and technologies. The individual will have a functional role in mentoring other team members and share the off-hour support responsibilities.

Responsibilities

1. Monitor, maintain, and analyze network and computers for unusual activity or suspicious behavior by reviewing information security logs.
2. Manage and resolve security Level 2 support tickets per defined SLAs
3. Investigate and analyze security incidents to determine root cause and impact.
4. Report compliance failures to management for immediate remediation.
5. Responsible for the effective management of the organization’s Crowdstrike Falcon Admin Console.

• Deploy Crowdstrike Falcon EDR detection agent on all corporate devices.
• Ensure coverage of malware detection for all managed EDR Agent capable devices.
• Migrate existing server agents from alert-only mode to blocking mode.
• Provide EDR escalation support for agents already installed

1. Assist and collaborate with the Information Security Group and coordinate with IT Infrastructure on the following:

• IT Threats and Vulnerabilities Assessments, Protection, and Remediation
• IT security patch management follow-up and reporting
• Firewall rule documentation, review, and approval
• Promote within IT Infrastructure the proper Security controls aligned with the IT Security Program
• Validate and maintain operational security documentation.

1. Continuously assess the current Security Posture and provide recommendations for remediation and prevention of security incidents.
2. Collaborate with cross-functional teams to implement security solutions and technologies.
3. Stay up to date with industry trends and emerging security threats to proactively address potential risks.
4. Assist in the deployment of new security systems.
5. Participate in security audits and assessments to ensure compliance with regulations and standards.
6. Understand the dark and deep web ecosystem.
7. Manage and support the following applications:

• Palo Alto/Firewall
• Network security (Micro-segmentation)

1. Perform other duties as required

Qualifications and Experience

• Bachelor’s degree in Cybersecurity Engineering or Computer Sciences
• Strong professional experience in information security with a focus on security operations and technical support
• Strong Experience with Palo Alto and Crowdstrike platform
• Experience with VPN, SSL and other encryption technologies
• Good knowledge of server, workstation, and Active Directory technologies that impact security controls
• Deep understanding of TCP/IP, DNS and common network services
• Experience with security frameworks and compliance requirements such as GDPR, ISO 27001, NIST 800 and PCI DSS.

Job Description

• Lead and manage office administrator functions including public relation contribution, social medial channel and office managment.
• Develop and execute employee regulation and strategies to support project growth.
• Lead, organize, maintain and develop social medial marketing policies.
• Handle announcement and advertisement on portals
• Manage onboarding and offboarding process for employee
• Prepare workstation for new employee by setting up the laptop, connecting to the printer and installing the software
• Collect, check and verify the attendance
• Handle work injury claims
• Handle flight ticket purchase
• Administer training related matters including coordination or enrolment of internal & external courses, update and maintain training record
• Initiate plans and activities for a cohesive working environment
• Manage general office administration works such as maintaining office facilities, panty/ stationary supplies, letter preparation
• Any other ad-hoc duties which may be assigned

Job Requirements

• Candidate with at least 2 years relevant experience is preferred
• Degree in computer qualifications
• Able to start work immediately or with short notice will be added advantage
• 5.5 days work week
• Willing to work in Construction Site
• Independent, good communication skills, able to work well under pressure

Job Summary:

We are seeking a talented IT Engineer - MES who will be responsible for the integration of Computer Integrated Manufacturing (CIM) systems and Manufacturing Execution Systems (MES) focusing on improving efficiency and productivity to enhance manufacturing processes.

Mandatory Skill-set:

• Degree in Computer Science, Computer Engineering;
• At least 2 years of experience in supporting Manufacturing Execution System (MES) applications (e.g., Siemens Opcenter, Rockwell FactoryTalk);
• Proficiency in programming languages such as SQL, Python, or C#;
• Working knowledge in Unix scripting;
• Good understanding in application server, client application and database (i.e. Oracle);
• Independent and proactive yet a strong team player;
• Excellent spoken and written communication skills.

Desired Skill-set:

• Experience in Tibco (TIB / RV) in high technology manufacturing environment.

Responsibilities:

• Provide L2 and L3 support for production systems, focusing on monitoring, maintaining, and continuously improving the Manufacturing Execution System (MES);
• Ensure the proper operation of production lines concerning products, routes, operations, equipment, recipes, and lot movements;
• Analyze user requirements to perform MES modeling and configuration for changes in material flow;
• Participate in User Acceptance Testing (UAT) and System Integration Testing (SIT) to validate system performance and functionality;
• Offer both user and system support during pre-implementation and post-implementation phases to ensure a smooth transition and operation;
• Ensure that development tasks are completed on time, adhering to corporate policies and guidelines, with proper documentation;

Job Description

Job Responsibilities

• Provide day-to-day technical support to in-house company users (including regional offices)
• Manage servers, networks (LAN, WAN, VLANs and Wireless), computers, routers, switches, firewalls, CCTV, door access, software deployment, security updates and patches.
• Manage system and network security.
• Assist in IT requirements for onboarding and off-boarding of all employees.
• Provide professional recommendations for upgrades or modifications to IT systems.
• Manage IT inventory in store.
• Manage software license and domain renewals.
• Other ad-hoc duties as assigned from time to time.

Job Requirements

• Minimum Diploma in Computer Science / Information Technology or related field.
• Minimum 2 years of relevant working experience.
• Proficient in Microsoft Windows (10/11/Server), VMware vSphere.
• Technically inclined and hands-on, keen to pick up new technology and skillsets.
• Knowledge of the SAP B1 system is advantageous but not a must.
• Knowledge or past experience in IoT implementation would be advantageous but not a must.
• Able to communicate effectively.
• Good attention to detail and ability to multitask.
• Candidate with strong leadership skills, effective communication abilities, and relevant experience can be considered for the manager role.

Job Description:

The IT Business Partner (ITBP) will act as the Strategic Partner for all related CS matters and projects, e.g., SFDC sales cloud including PCube, ChatBot, VRA, Dashboards, as well as, serving proactively as a trusted advisor and the single point of contact for the Business, in particular CS.

You will provide operational leadership and execution on our customer post sales experience strategy whilst creating seamless omni-channel experiences to drive adoption from It CS solutions implemented. You will also support the establishment of Digital Analytics capability and lead digital analytics projects to deliver the organization’s business objectives, related to CS activities.

Job Responsibilities:

• Partner with business stakeholders, co-create technology-enabled business strategies to enhance the digital experience.
• Provide strategic input and transformation roadmap to corporate digital/IT strategy.
• Orchestrate respective stakeholders within IT to provide identified solutions and services.
• Responsible for story writing, defining customer journeys, digital analytics and business value including recommendations to challenge status quo to deliver business value such as drive conversion, top line revenue, user experience, measurement and tracking of business value (KPIs, ROI).
• Take lead in owning, defining, and tracking value cases for IT CS investments.
• Understand and analyze business requirements, identify gaps and opportunities, and create a strategy that aligns with the business objectives and benefits.
• Design effective solutions that meet the business requirements.
• Critically assessing digital initiatives (and business applications) and defining, documenting, modifying, recommending processes and process changes to support the delivery of the enhanced technology driven digital channel experience.
• On a day-to-day basis the role has overall responsibility for driving business analysis and requirement-gathering workshops during all phases off our projects.

Job Requirement:

• Business Degree in Technology with 3-5 years of IT Business Partnership.
• Minimum 3 years professional experience in related field with a broad range of exposure to various technical environments digitalization and business segments.
• Experience in post-sales best practices.
• Hands on experience working as a Business Analyst and Project Manager in CRM projects; passion for digital customer channels and analytics.
• Good understanding on IT standards and CRM best practices.
• Excellent communication skills and presentation skills including the ability to influence business teams.
• Work independently, takes ownership of problems within own area of knowledge and accountable for the quality of own work.
• Highly motivated in problem-solving with strong investigative skills.
• Ability to manage and work on multiple projects simultaneously.
• Knowledge of Project Management Processes.
• Comfortable with public speaking and presentation to senior management- level audiences.

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

Immediate 1 Year project assignment renewable for Singaporean to join as IT Systems Executive at Changi Airport work location

Open to Diploma in IT graduates without work experience who are willing to learn on job + like to work 12hrs rotating shift in Airport environment.

Ideal Candidate should possess 2-3yrs in IT systems support role, enjoys working on 12hours rotating shift , Trained or certified in Windows Server, UNIX/LINUX, VM and ITIL to apply this role.

Attractive Basic Salary + Shift Allowance + Completion Bonus + HP Claim

Job Duties:

1. Provide and handle L1 IT helpdesk support and onsite resolution, e.g. log incident, diagnosing problems and troubleshooting independently (e.g. desktop/ technical support services & equipment) for its hardware, software and connectivity issue
2. Replacing of faulty end point, repairing, imaging and configuring of touchpoint devices for the daily operation maintenance
3. Conduct regular preventive maintenance checks and upgrading of touchpoint devices
4. Managing touchpoint inventory movement tracking and records
5. Maintaining the efficiency of working tools and equipment
6. Assist projects related issue via project manager for the ad hoc works of add, remove and relocation of touchpoint devices and its documentations like PTW, MOS, drawings and etc.
7. Any other tasks as assigned
8. Must be comfortable to deal with 10kg devices and climbing of ladder
9. Dedicated and good team player with positive attitude
10. Perform 24x7 Shiftwork

Job Requirements:

1. Min Nitec /Diploma in IT Qualifications + 2 -3 yrs of IT Systems support work experience
2. Open to Local Diploma in IT graduate without work experience but positive & willing to learn.
3. Enjoy working on 12hrs rotating shift duties & flexible to do OT when required
4. Motivated individual with challenger spirit and leadership are strongly encouraged to apply.
5. Exceptional troubleshooting and customer-handling skills would be advantageous.
6. Proactive and responsive on all assigned tasks and incidents and follow up
7. Those who can start immediate is at an advantage

Japanese MNC
Salary $3000-$4500
East
Industry: Electronic Component Manufacturer
Monday to Friday 9am to 6pm

Training provided

Responsibilities:

• Administer and upkeep IT infrastructure, documentation, user accounts and SOP
• Provide IT operations and its functions to our local and regional offices for IT infrastructure, network, security, IP telephony as well as maintenance and update of users’ computer systems
• Provide technical support to staff/end users on PC hardware, software, applications and other IT related requests
• Assist in conducting user training on systems, software applications and IT security
• Assist to deploy and manage software applications, solutions and their enhancements to existing and new users
• Assist in tracking of IT Assets/Equipment, purchase of IT related equipment and control IT related inventories
• Ensure security of data, network access and systems backup
• Provide support, including after office-hours support, in the event of service outages, system maintenance or implementation

Requirements

• Bachelor degree in computer science, or Diploma holder with 2 years working experience with a technical major.
• 2 years system administration experience.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Location: Chai Chee

Salary: UP $4500

Have AWS & Bonus

Mon to Fri 8am to 5pm

Responsibilities:

• Supporting and maintaining the office network systems (Microsoft, Lotus Notes, Firewall, Leased / ADSL lines, Web Portal etc)
• Administer Active Directory O365, Hyper-V & VMWare(Windows), Network Servers inclusive of installing Operating Systems & Software, IT Security & Compliance
• Handling & managing Active Directory Server & MS Azure/EMS
• Handling of Infrastructure (Firewall), Servers backup & Recovery.
• Servicing of users requests and providing support for all in-house software & requirements.
• Involve in troubleshooting and resolving of servers & desktops problems.
• Carrying out the upgrading of the office systems (network, servers, desktops & related equipment / software).
• Maintain proper records of all equipment, software, incidents, activities and services provided
• Assisting in the disposing of obsolete, defective or non-serviceable equipment.
• As and when required, will provide briefing to the users on the usage of the office systems (standard applications, office network and related processes).

Requirements:

• Diploma in Computer Science or related discipline.
• Possess 1 year experience as MIS Executive or System Administrator related role.
• Possess knowledge of Microsoft Operating Systems (server & client), AD Server, Office 365 Administration, MS Azure / EMS Implementation, Hyper-V, Lotus Notes / Domino, Backup Application (such as Arcserve, Acronis, Symantec Backup Exec, etc) and other software applications.

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

IT ASSISTANT

· Experienced in Windows/Linux server management, virtual machine management and networking (VLAN)

· Experience in end-user desktop and application troubleshooting

· Well versed in end user applications such as MS Office/Windows/MacOS

· Knowledge in /PHP/CSS/Python/Database Management

· Physically fit to troubleshoot network-related devices

· Positive attitude, and willing to learn and work as a team

· Customer service oriented

· Reporting to IT Administrator

Good to know -

· Website development;

· Graphics Design

· Video production

· Multi media savvy;

· Online ads management

Responsibilities

1. Monitor system performance and ensure network, system and endpoint security

2. Maintain internal applications and systems such as door access, parking, telephony, security access systems

3. Monitor and manage onsite and offsite backups

4. Maintain and manage CCTV and WIFI system network

5. Provide end users and customers remote and onsite technical support, addressing hardware, software and network issue

6. Track technical support issues and resolutions in the ticketing system

7. Maintain up-to-date network diagrams, floor plans and technical documentation

8. Any other ad-hoc duties as required by the company from time to time

5.5 day week (excluding public holidays).

We have medical & dental benefits, medical leave and annual leave encashment, and also REVENUE sharing. Salary S$2,200 ~ 3,000pm.

Please email CV with recent photo & expected salary to: [email protected]

Location: East

Have AWS & Bonus

Mon to Fri 8.30am to 5.30pm

Good career advancement

Job Description

• Identifying vulnerabilities in our network, server, workstation and so on.
• Implement a comprehensive plan to secure our IT environment.
• Monitoring network usage to ensure compliance with security policies.
• Keeping up to date with developments in IT security standards and threats.
• Collaborating with HQ and our subsidiaries IT team to improve security.
• Documenting any security breaches and assessing their damage.
• Educating colleagues about security software and best practices for information security.

Requirements

• Diploma, Bachelor Degree, Professional Degree in Computer Science/Information
• Technology or other relevant disciplines
• 1-3years relevant experience.
• Basic knowledge of IT skills and good problem solving skills to handle simple troubleshooting

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Position Overview: We are seeking a skilled Information Technology Recruitment team leader with extensive knowledge of the Australian technology market to join our dynamic team. This role requires expertise in sourcing and evaluating candidates for specialized IT positions, ensuring we attract top talent to drive our projects and initiatives.

Key Responsibilities:

• Collaborate closely with hiring managers to define technical job requirements and create comprehensive job descriptions for roles including data scientists, systems administrators, and cybersecurity professionals.
• Screen resumes for technical skills and relevant experience in areas like programming languages, cloud computing, AI/ML and database management. (Java, Python, R, Data Analytics, AWS, Azure, GCP, .NET core, Cybersecurity)
• Conduct initial technical assessments and phone interviews to evaluate candidates' proficiency in relevant technologies, methodologies and problem-solving abilities.
• Manage & mentor the team of recruiters, track and report on recruitment metrics, such as time-to-hire and candidate pipeline status, using applicant tracking systems (ATS) like Tallite, Greenhouse or Lever.
• Stay current on industry trends, emerging technologies, and best practices in IT recruitment to continuously improve sourcing and evaluation processes.

Qualifications:

• Bachelor’s degree in a related field; Master’s preferred.
• 8+ years’ experience as an IT recruitment team leader, within a tech-focused organization. IT recruitment experience in the Australian market is preferred.
• Deep knowledge and experience of various IT roles and technologies, including software development, cloud services, cybersecurity, and network infrastructure.
• Proficiency in using ATS and recruitment tools (e.g., Tallite, LinkedIn Recruiter, Hired, Stack Overflow Talent).
• Strong analytical skills to evaluate candidates' technical capabilities and alignment with job specifications.