As a Presales Solution Architect, you will develop technology strategies by understanding client objectives, mapping requirements, and proposing tailored solutions for IT/OT projects, including integration with systems like CCTV, NVR, ACS, and IDS.

You’ll create and present proposals, conduct proof-of-concepts, and ensure solutions align with customer goals, while assessing cost, benefits, and risks.

You will manage client relationships, address technical inquiries, and support sales efforts.

This role requires 10 years of experience in enterprise architecture, IT infrastructure, and cybersecurity, with strong expertise in project design, planning, and execution.

This is a Permanent Full-time role.

YOUR NEW JOB

• Develop project technology strategy
  - by understanding key client objectives;
  - diagnosing & mapping client requirements;
  - articulating solution risks and barriers;
  - recommending project approaches;
  - preparing time and cost estimates;
  - planning full project life cycle
• Prepare and deliver the business value solutions for customers
  - including proposal writing, presentations, conduct proof-of-concept to showcase technical feasibility
• Propose technical solutions & oversee the selection of technologies, estimate resources required to develop proposed solutions
  - Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist.
  - Highlight the positive impact of solutions & how they achieve client business goals
• Manage customer relationship by communicating architecture standards & frameworks; answering questions; resolving concerns and issues
• Actively participate in the business development lifecycle.
  - Identify opportunities, generate proposals, and support other sales efforts
• Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements
• Track emerging technologies; evaluating applicability to business goals & operational requirements

WHAT IS NEEDED FROM YOU

• 10 years experience in enterprise architecture
  - 5+ years technical expertise in designing, planning, installing, commissioning end-to-end IT/OT projects.
  - Professional experience with n-tier application architecture development
  - Extensive analytical experience in IT software & infrastructure
• Ability to provide solutions to address cybersecurity requirements
  - In-depth knowledge of network and systems security issues
• Consulting skills (interviewing stakeholders, conducting architecture reviews, & consensus-building)
• Experience leading large group meetings/information-gathering sessions with senior-level executives
• Excellent written and oral communication skills
• Strong analytical and conceptual skills, able to function at both detail & conceptual levels
• Degree in Computer Science or Engineering or equivalent work experience

WHAT WILL MAKE YOU STAND OUT

• IT software & infrastructure integration of systems such as CCTV, NVR, Access Control Systems (ACS), Intrusion Detection Systems (IDS), and gate barrier systems.
• Hands-on experience in several of the following products or technologies:
  - .NET Development Platform (Visual Studio, .Net Core Framework), C#, Phython, SQL Databases, Transact-SQL, XML, Soap, Web Services, agile development methodologies
• IT certification in
  - MCSE, CCIE, CISSP, Scrum Master or equivalent

[Order ID: 750034]

Responsibilities

• Team Leadership: Lead, mentor, and manage a team of engineers, ensuring alignment with the company’s goals and objectives.
• Strategic Leadership: Define and drive the business strategy and roadmap for your respective strategic domain.
• Project Execution: Collaborate with project managers to ensure project/product deliverables are on track, providing support where needed.
• Collaboration: Work closely with cross-functional teams, including Presales, Project Management, Quality Assurance, and Maintenance.
• Recruitment & Retention: Participate in hiring process to build a high-performing engineering team and focus on the retention and development of existing team members.
• Performance Management: Conduct regular performance reviews, provide constructive feedback, and create development plans for engineers.

Requirements

• Min 6 years of relevant experience
• Proficiency in software development practices and frameworks.
• Proven ability to lead and motivate a team of engineers, with strong decision-making and problem-solving skills.
• Experience with Agile/Scrum methodologies.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.

Please include the following for us to conduct an effective job matching for you: Earliest availability date/ notice period
Expected & Last drawn salary

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Victoria Loh Jie Li
EA Personnel Reg. No.: R1330197
EA Licence No.: 07C5771

• Manage VMware and Vcenter environments.
• Configure and manage Meraki switches/access points & Fortigate firewalls
• Maintain Windows servers, work with MS-SQL & IIS servers to support vendor development projects and create queries for reports.
• Maintain Windows workstations and laptops.
• Manage backup/recovery and implement disaster recovery plans.
• Work with HQ to ensure alignment with IT standards, including update of ISO documentation as required.

Requirements:

• Min. 2 years of work experiences in IT infrastructure management.
• Diploma/Degree in Computer Science, Information Technology or related field
• Strong knowledge of VMware, Vcenter SQL and IIS server management skills.
• Proficient with Windows servers and workstations.
• Experience with Meraki and Fortigate products.
• Office 365 installation and configuration.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Benefits Summary:

• Finance Executive (IT & Security System)
• Permanent role
• Basic up to $ 4,000 + AWS + VB
• Monday to Friday, 8.30am to 5.30pm
• Location: Jurong

Responsibilities:

• Responsible for handling invoicing tasks, ensuring smooth coordination of all billing activities, including addressing billing-related inquiries across different departments.
• Generate daily invoices for new customers and monthly invoices for recurring customers.
• Prepare and send statements of account (SOA) to customers promptly.
• Maintain and update the customer database.
• Assist in the preparation of spreadsheets, reports, and correspondence, and perform reporting activities in accordance with specific deadlines.
• Reconcile daily e-payments and apply them against individual invoices.
• Process credit card and GIRO applications, and communicate with clients and banks regarding failed deductions.
• Handle billing and payment inquiries through hotline, inbound emails, and internal department transfers.
• Assist in coordinating and resolving disputes related to account receivables, both internally and externally.

Additional Information:

• Responsible for handling invoicing tasks, ensuring smooth coordination of all billing activities, including addressing billing-related inquiries across different departments.
• Generate daily invoices for new customers and monthly invoices for recurring customers.
• Prepare and send statements of account (SOA) to customers promptly.
• Maintain and update the customer database.
• Assist in the preparation of spreadsheets, reports, and correspondence, and perform reporting activities in accordance with specific deadlines.
• Reconcile daily e-payments and apply them against individual invoices.
• Process credit card and GIRO applications, and communicate with clients and banks regarding failed deductions.
• Handle billing and payment inquiries through hotline, inbound emails, and internal department transfers.
• Assist in coordinating and resolving disputes related to account receivables, both internally and externally.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

Senior Project Director / IT Enterprise Director

Job Description & Requirements

Our esteem client is looking for an Senior Project Director / IT Enterprise Director.

The Senior Project Director / IT Enterprise Director must be trained and certified. He/ She must be able to deliver IT Enteprise Projects. The incumbent must be good in managing Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling Multi- Million Dollar Projects.
• Heavily involved in Project Design, Planning and Implementation.
• Ability to handle large complex Projects involving Project Budgeting, Delivery, Scheduling, Implementation and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Complex Project Management experience.
• Strong in Vendor and Client Management.
• Experience in Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling IT Project Management in Surveillance, Audio, Video or CCTV.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 10 years of Complex IT Project Management experience.
• Possess CITPM or PMP certified
• Good Degree in Computer Science/Computer Engineering.
• Knowledgeable in IT Infrastructure, Surveillance, Access Control and Communication System.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: S$ 3,500 – 4,500

Responsibilities:

• Administer and configure infrastructure, applications, and network devices.
• Ensure automated backups, recovery plans, and patches.
• Monitor system resources and liaise with vendors for SLA compliance.
• Maintain technical documentation (admin & user guides).
• Provide technical support to local and overseas users.
• Source products/solutions and vendors for projects.
• Offer L1/L2 support and lead/participate in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Career Growth
• Attractive compensation and benefits

About Our Client

Our client is a globally renowned brand in the education industry. They are seeking for someone to lead a team to deliver projects and carry out operational support of systems in the University Campus Infrastructure domain. He/she will work closely with the user community, external vendors, and other stakeholders to achieve the desired objectives.

Job Description

Responsibilities

• Stakeholder Management
• Ensure strategies aligned with business objectives at the Campus level.
• Project Management - successful delivery of projects
• Conducting user requirement analysis, participating in solution design, planning and executing testing, deploying solution to 'live'
• Manages procurement, including amongst others, preparation and publishing tender specifications, evaluating and recommending potential solutions and/or vendors, contract management
• Maintenance and Support
• Accountable for the overall successful provision of on-going application maintenance and support to ensure SLAs are met.
• Oversee and/or provides maintenance and support of applications, including amongst others, delivery of enhancements and bug fixes, managing service requests, troubleshooting of problems.

The Successful Applicant

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent
• Within IT industry, inclusive of 6 years in a technical role, and at least 12 years' experience in project management.
• Familiar with technologies related to Door Access Management, Facial Recognition, Facility, Security and Visitor Management
• Experience with IOT, Business Intelligence, Building Information Model (BIM), Smart Building, Digital Twin technologies will be an added advantage

What's on Offer

• Competitive Salary: Attractive compensation package
• Growth Opportunities: Professional development and career advancement in a fast-paced environment.
• Collaborative Culture: Join a diverse team that values creativity and teamwork.

Contact

Agnes Goh (EA no:18S9099)

Quote job ref

JN-102024-6562847

Phone number

+65 6416 9868

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description

• Industry/ Organization Type: IT Consultancy Firm
• Position Title: IT Sales Executive/ Sales Engineer
• Working Location: Ang Mo Kio
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Up to $4,000 + Commission + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Drive growth and meet sales targets by acquiring new customers.
• Develop and implement a strategic sales plan to expand the customer base.
• Provide sales, revenue, and expense reports, along with realistic forecasts, to the management team.
• Recognize emerging markets and market changes while staying informed about new products and competitive landscape.
• Comprehend the characteristics of our ideal customers and their connection to our products.
• Foster and maintain strong, long-term customer relationships by collaborating with them and addressing their needs.

APPLY NOW!!!

• Minimum Diploma in IT, Computer Science or related discipline.
• At least 2 years in Enterprise Software/ Security Software channel sales or channel partner development.
• Able to travel to Asia Pacific countries as and when needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70399 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)
• Strong troubleshooting skills and analytical mind with problem-solving aptitude
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Good Working knowledge with VPN, firewall appliances would be an advantage
• Good working knowledge with routers, switches would be an advantage
• Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices
• Experience in hardening of OS, system and network equipment
• Experience in Patch Management
• Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.
• Entry level candidates are welcome to apply.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

[Job ID: 402716]

Responsibilities :

• Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects
• Manage the progress and milestone, promote and control the issue & To-do, organize the progress report and report to client’s management & also manage the cost and human resource
• Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends
• Manage client’s expectations to maintain the company’s impressions at a positive level

Requirements :

• Min 3 years' experience in IT project management or Delivery Lead
• Banking Operation or Systems knowledge/experiences
• Proficient in Japanese to liaise with Japanese Headquarter

[ADVANTAGE]

• Knowledge/experience in banking system development or implementation projects.
• Cheerful with strong communication skills, works well within a team
• Self motivated and enthusiastic, adept at working with diverse teams
• Detail oriented, organized, process focused
• Strong analytical skills for addressing complex business issues.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

We are seeking an experienced IT Manager (Operations) to lead our cloud infrastructure operations, ensuring the reliability, scalability, and security of our AWS-based environments.

In this role, you will manage day-to-day cloud operations, monitor system performance, and collaborate with cross-functional teams to optimize cloud resources. You will also drive continuous improvement initiatives and ensure the successful deployment and maintenance of cloud services.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $9,000 (basic) + AWS

The ideal candidate will have a deep understanding of AWS architecture, cloud operations best practices, and experience managing cloud environments for high-availability and mission-critical applications. Strong leadership and problem-solving skills are essential, as you will oversee a team and manage complex cloud infrastructure.

Responsibilities:

• Lead and manage the cloud operations team, ensuring 24/7 availability and optimal performance of AWS cloud environments.
• Oversee daily cloud operations, including monitoring, incident management, troubleshooting, and performance tuning.
• Implement and maintain best practices for AWS cloud architecture, security, scalability, and disaster recovery.
• Collaborate with development, DevOps, and security teams to ensure seamless integration and deployment of cloud services.
• Manage cost optimization strategies to ensure efficient use of AWS resources.
• Drive continuous improvement initiatives to enhance operational efficiency and reduce downtime.
• Ensure compliance with cloud security policies and manage the implementation of security controls.
• Serve as the escalation point for critical cloud infrastructure issues, leading incident response efforts and communication with stakeholders.
• Conduct capacity planning and ensure cloud infrastructure can scale to meet business demands.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in cloud operations, with a focus on AWS.
• In-depth knowledge of AWS services, including EC2, S3, RDS, Lambda, VPC, and CloudWatch.
• Experience with monitoring and automation tools (e.g., CloudFormation, Terraform, Ansible) to manage cloud environments.
• Strong understanding of cloud security, networking, and high-availability best practices.
• AWS certifications (AWS Certified Solutions Architect, AWS Certified DevOps Engineer, etc.) are preferred.

If you are passionate about cloud technologies and want to lead a high-performing cloud operations team in a fast-paced environment, we encourage you to apply!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Key Responsibilities

• Serve as a key member of the IT Operations team, managing IT infrastructure and services, including end-user computing.
• Oversee and govern IT infrastructure services provided by outsourcing partners and managed service providers, including contracts and billing matters.
• Manage or participate in infrastructure-related projects and solutions, such as technology refreshes, upgrades, migrations, and building new IT infrastructure capabilities.
• Perform daily business-as-usual (BAU) tasks, including incident management, fulfilment of service requests, change requests, and application support.
• Collaborate with relevant departments and users to lead IT disaster recovery (DR) coordination, recovery strategy, planning, and execution.
• Assist with IT audit management and related matters.
• Ensure that all delivery and solutions comply with internal policies, procedures, standards, and compliance requirements.
• Contribute to and document IT Operations procedures and standards as needed in the knowledge base.
• Manage system and network patching, as well as capacity and performance management.
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to established guidelines and processes.

Key Requirements

• Degree in Engineering, Business, Finance, Computer Science, or a related field.
• At least 5 years of strong hands-on technical experience in IT infrastructure and IT operations.
• Good understanding of key technologies such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery, and Security tools.
• Work experience in the Financial Services Industry (Banking & Insurance) and knowledge of MAS Technology Risk Management (TRM) is advantageous.
• Relevant professional certifications (e.g., Microsoft, Azure Cloud, Networking, Security) are a plus.
• Proficiency in ITIL and ITSM; some project management experience is beneficial.
• Strong experience in managing internal stakeholders, end users, and vendors.
• Excellent teamwork, problem-solving, and analytical skills.
• Fluency in English, both spoken and written.

Responsibilities

• Provide end users in PC Hardware & Software computing needs.

• Responsible for maintaining and installing PC operating systems, application software, system patches and antivirus software

• Trouble shooting PCs, Printers, Radio Frequency (RF) and PDA devices as well as software problems.

• Assists System administrator in supporting and maintaining VM and Windows Servers.

• Assists System Administrator in setting-up, configuring and maintaining network equipment such as Routers and Switches in Wide Area Network (WAN), Wireless LAN (WLAN) and Access Points.

• Support & maintain company various CCTV surveillance systems

• Handle all IT equipment maintenance agreements and co-ordinate with vendors for system maintenance activities.

• Assists in sourcing and purchasing hardware and software to support company IT systems.

• Responsible for documentations of work processes, system workflow, operating procedures and new projects.

• Assist in user account creation/amendment/deletion based on user requests in ticketing system

• Maintain IT Hardware and Software inventory & asset tracking.

• Assist System Administrator in supporting & maintaining systems housed in data centers

Qualifications:

• Degree or Diploma in Computer Science or Information Technology relevant disciplines. Looking for 1-2 years of experience in IT field, but freshers are invited as well.

• Good hand-on knowledge in system administration (AIX, Linux, Redhat, Windows, VMWare, vCenter, Veeam & Cisco related softwares).

• Solution-oriented, friendly, helpful, resourceful and able to multitask, troubleshoot and work independently.

• Experience in Cloud deployment (MS Azure, Google Cloud) and supply chain domain knowledge would be an added advantage.

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Engage with government agencies concerning delivery logistics.

- Develop and oversee daily delivery schedules for in-house drivers.

- Work collaboratively with the Sales and IT Departments on after-sales services.

- Maintain comprehensive asset inventory and data records.

- Coordinate with clients for relocation needs and manage arrangements with the in-house driver team.

- Schedule IT engineers for on-site tasks, including cryptographic erasure and verification, prior to coordinating equipment pickups from agencies.

- Compile and submit monthly reports related to each tender.

- Issue reminder emails at three, two, and one-month intervals to ensure timely return of equipment before lease expiration.

- Respond to incoming calls and emails from corporate clients.

- Assist the Manager with any additional tasks as needed.

Requirements:

- A minimum of a Diploma in Business Administration or a related field.

- Excellent communication skills with the ability to work autonomously.

- Proven ability to thrive in a fast-paced work environment.

- Customer-focused approach with strong stakeholder engagement skills.

- A passion for interacting with people and fostering positive relationships.

- Proficient in Microsoft Office applications.

Remarks:

- Working hours: Monday to Friday, 9:00 AM to 6:30 PM.

- Annual leave, Medical benefits, Staff insurance provided

- Location: Kaki Bukit.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

GENERAL DESCRIPTION

Candidate will a member of the Global IT Service Desk Team working in the Singapore Office. IT Service Desk Analyst provides support for day-to-day support for users in Singapore and Hong Kong. The candidate will provide basic incident resolution and service requests reported to the Global IT Service Desk.

KEY FEATURES OF THE POSITION

• Provides Level 1 Phone support. Logs all incidents and service requests in Bank’s ticketing system (HP Service Manager).
• Uses the appropriate Incident Types and Service categories for logging incidents and Service Requests.
• Ensures end-to-end user experience and provides a single point-of-contact for the users.
• Take ownership of user problems, follow up the status of problems on behalf of the user, and communicate progress in a timely manner.
• To maintain a high degree of customer service for all support queries and adhere to all service management principles
• Escalate unresolved calls to the responsible support team.
• Engages other Service Desk resources or appropriate support teams to resolve incidents that are beyond the scope of their ability or responsibility.
• Develop knowledge of organization specific systems (e.g. CRM and internet Banking systems) and services to increasing ability to resolve requests on first contact.
• Mobile phone data roaming activation.
• Shift work arrangement

Regulatory Responsibilities &/OR Risk Management

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION Personal and Social

• Meticulous and accurate in executing work assigned with a strong risk control approach
• Able to multi-task and work under time sensitive environment
• Team player with the capability to work independently
• Excellent inter-personal skills
• Compose in handling calls from users
• Clear and Concise in communication
• Ability to work in shifts

Professional and Technical

• Diploma Holder or Higher
• Minimum 5 years of experience in a IT Service Desk and/or Call Centre
• Minimum 2 years of experience of working for a financial institute
• Good knowledge of Ticketing system like HP Service Manager or similar tools will be an advantage
• Good knowledge of MS Office software applications, Macros and Visual Basic knowledge as well as an aptitude for technology
• Certification in ITIL v3 or v4 and have very good understanding of ITIL Framework and Service Desk process.

Regards,

Lini

Recruitment Consultant

R22108463

The Disaster Recovery Manager will be responsible for developing, implementing, and managing the organizations disaster recovery strategy programme. This role requires a proactive approach to ensure business continuity in the event of disruptions, encompassing risk assessment, planning, testing, and execution of recovery plans. The successful candidate will work collaboratively across departments to establish a resilient infrastructure that safeguards critical business operations.

Responsibilities:

• Develop and maintain comprehensive disaster recovery plans that ensure rapid recovery of critical systems and operations.
• Ensure that all new applications and infrastructure have defined disaster recovery requirements and solutions integrated from the outset.
• Work closely with IT, operations, and other departments to ensure alignment and integration of disaster recovery plans with overall business continuity strategies.
• Collaborate with related teams to coordinate disaster recovery during crises.
• Conduct annual disaster recovery exercises to assess the effectiveness of recovery plans.
• Manage relationships with external vendors and service providers to ensure that their disaster recovery capabilities align with organizational requirements.
• Continuously review and enhance disaster recovery plans based on lessons learned from testing, industry best practices, and changing business needs.
• Provide regular reports to senior management on the status of the disaster recovery programme, including updates on testing outcomes, improvements, and compliance.
• Maintain clear documentation of disaster recovery processes, policies, and procedures for audit and training purposes.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 7- 10 years of experience in disaster recovery, business continuity, or risk management.
• Strong knowledge of disaster recovery planning frameworks and methodologies.
• Proven experience in project management and cross-departmental collaboration.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

Interested applicants please click on the APPLY NOW button or email your resume to ⁠[email protected]

Careerally Pte Ltd | EA Licence: 24C2215
EA Personnel Name: Hon Csia Fui (Han Jiahui)
EA Personnel No: R1875919

JOB DESCRIPTION

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Shall perform the following administration activities for storage and automate them to the extent possible:

• Storage Area Network

• Provide Installation, administration and maintenance support for Storage Area Network and Enterprise Backup.

• Health check and monitoring of the storage devices.

• Integrate the storage solution’s hardware and software into the customer’s operating environment and ensure full interoperability.

• Regularly update the firmware.

• Ensure comprehensive documentation of the storage solution is in place.

• Prepare test plan in consultation with the customer to ensure the solution can function fully.

• Enterprise Backup Administration and management of Symantec or Commvault backup environment.

• Backup job configuration and scheduling.

• Backup server performance tuning.

• Troubleshoot any backup related.

• Capacity planning for tape libraries and backup servers.

• Perform Disaster Recovery (DR) for all the critical systems and ensure successful rebuild of Production or DR servers after each DR should the need arise.

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to Technical Operations Manager.

• Any other ad-hoc tasks assigned.

JOB REQUIREMENTS

• Minimum requirements the resource(s) personnel assigned must be a certified Storage (SAN) and/or Backup Administrator in administration and troubleshooting, in a 24×7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts).

• He/she is/are expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:

• Good knowledge of EMC, Hitachi, and Huawei storage systems

• At least 5 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology

or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

Successful candidate will be stationed at either RWS Sentosa or Genting Centre, CBD.

**We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

We are seeking an experienced IT Disaster Recovery Program Manager to oversee the entire disaster recovery process, including business impact analysis, planning, testing, and governance. He/She will collaborate closely with the IT leadership team and ensures that applications, infrastructure, and systems are fully prepared for any technology disruption.

Key responsibilities:

• Develop and maintain disaster recovery plans.
• Ensure rapid recovery of critical systems.
• Collaborate with departments for business continuity.
• Manage disaster recovery tests and vendor relationships.
• Provide regular reporting on disaster recovery status.

Requirements:

• Bachelor’s degree in Computer Science or related field.
• 7-10 years of experience in disaster recovery or business continuity.
• Strong project management and communication skills.
• Strong knowledge of disaster recovery planning frameworks and methodologies.

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button. Alternatively, you may also email your resume to [email protected]

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

This role contributes to system maintenance, production support, project and process improvement, training, and the management of additional functionalities in HR systems.

Job Description:

• Provide centralisation and related services for the official passports. This includes assisting employees with the withdrawal and return of the passports, safekeep and perform regular stocktake of the passports, as well as tracking of expiry dates.
• Operate the mail despatch services. This includes performing the administration actions required to receive incoming and outgoing mails, as well as ensure safe storage and tracking of the physical mails.
• Drive process improvements and system efficiency enhancements
• Develop methods to input, maintain and extract data from software.

Skills & Experience Needed:

• Diploma in IT / Computer Science/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Central & West
• Performance Bonus
• 14 Days Annual Leave
• 4+5 years contract
• Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.

Job Summary:

• Working Hours - Monday to Friday 8.30am - 5.30pm; Saturday half during peak period.
• Location: Golden Mile Tower Singapore (7 mins walking distance from Nicoll Highway MRT)

Job Responsibilities:

• Plan, coordinate, and supervise a variety of audit assignments for review by engagement managers or partners.
• Manage a portfolio of audit engagements to ensure the delivery of high-quality services.
• Provide leadership throughout the audit process, encompassing client acceptance, engagement planning, execution, and finalization.
• Assume full accountability for audit engagements, ensuring compliance with budgetary constraints and timelines.
• Monitor engagement progress closely to guarantee timely completion while maintaining quality standards.

Job Requirements:

• Degree in Accountancy / professional qualification or equivalents.
• Min. 4 - 5 years of relavent working experience.
• Singaporean only.

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 9828 5994 for confidential discussion.


*Only shortlisted candidates would be notified**


EA Personnel Name: Poh Sook Hooi
EA Personnel No: R23116335
EA License No: 15C7752

Job Summary

• Location: Central Region
• Public Healthcare
• Benefits: AWS + Performance Bonus

Responsibilities

• Maintain and support new/ existing IT systems
• Ensure smooth running of the applications and resolve issues raised on a timely manner.
• Manage the change control process for the IT systems and ensure smooth implementation of system changes.
• Gather and analyze user requirements and propose the relevant solutions.
• Maintain and update the various documentation (e.g. requirements specifications, user guides) for the IT systems.
• Participate in all aspects of project implementation from initiation to roll out of the new system (design, build, testing, end user training, go live support, documentation)
• Resolve project issues with vendors and key stakeholders to ensure the smooth implementation of the projects.

Requirements

• Degree in Computer Science / Information Technology or equivalent
• At least 3 years experience in SAP FI/CO modules with good functional knowledge in AR, AP, GL, Bank Accounting, FA and Project Accounting
• Technical knowledge required on SAP-ABAP programming, smart forms, BAPI, BDC and user exits
• Able to independently handle requirement gathering sessions, prepare functional specifications and support testing activities for user sign-offs
• Preferably with minimum of 1 full lifecycle implementation experience of SAP as Analyst/ Consultant
• Experience in Healthcare industry is preferred

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chua Pei Jie Emily

Registration Number: R24125061

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

JOB DESCRIPTION

Job Title

IT Project Management officer - Capital Market (Agency Contract)

Occupation

PROJECT MANAGEMENT MANAGER

Job Description & Requirements

About the Client:

Our client is a multinational Bank.

Responsibilities:

• Lead and ensure the department alignment with policies: compliance, security rules and controls.
• Lead the PMO activities for IT Production Services, and the project management services team.
• Provide support to the management during governance meeting.
• Backup Head of Department on Business Continuity Plan exercises (BCP), crisis management, permanent control governance, administrative activities etc.

Skills/Requirement:

• Must have experience working with infrastructure and application development team leading the project initiates from the scratch.
• Understanding the capital markets products, operations, operational risk management and/or technology experience
• Must be willing to support multiple shifts and provide extended support after office hours when required.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries