Job Description:

• Hardware IMAC Support
• Troubleshoot, diagnose, and resolve the tickets which required onsite support.
• Manage any end-user service requests (e.g. desktop, mobile) which require local interaction.
• Asset Management.
• Alert Customer in case of low asset (hardware) or licensing issue (Software)
• PC and other devices logistics Management.
• Resolve break-fix incidents, either by own intervention or requesting and coordinating technical service by vendor
• Customer 3rd Party Support and Co-ordination
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Perform other duties as assigned

Job Requirements:

• Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.
• Candidate needs to have very good understanding with documentation and validated and GMP systems. IQ, OQ & PQ
• Experience with the software not limited to Office365, Microsoft Teams, Remote access tools such as Bomgar, Active Directory etc

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Descriptions:

● Collect and analyze clients requirements.

● Work in teams to design, test and develop localization and customization of Yonyou ERP and Cloud solutions.

● Plan and manage developing resources and schedule including system configuration, integration testing.

● Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT.

● Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.

● Solve technical problems during project delivery.

● Document all engagements including the creation of design documents, technical specifications, process documentation, specification, system deployment documents, ERP system integration and interface documents and publish reports.

● Receive training about Yonyou ERP products, industry, and project management.

● Provide pre-sales support from technical perspective, including product &technical solution proposal.

Requirements:

● 3 years of experience in Business applications and cloud solutions, ERP experience

● Graduated in Information Technology, Engineering, and supply chain management.

● Account, Supply Chain Management business knowledge or experience preferred.

● Preferably familiar with SQL query and has experience in DBMS e.g. SQL Server, Oracle will have an advantage.

● Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue

● Excellent problem-solving and analytical skills and good verbal and written communication skills.

● A team contributor who can learn extremely fast, perform under pressure and excel in a fast-paced environment.

● Fluency in both English and Mandarin is required to liaise with English and Mandarin-speaking associates.

● Will be based in Singapore and travel for overseas projects in Southeast Asia

☑ Well established Medical Technology company
☑ Salary: $4000 - $6000 + Transport Allowance + AWS + VB
☑ Working Location: island-wide traveling required
☑ Working Hours: Mon - Fri, 9am – 6pm

Our client is a MNC specializing in manufacturing medical devices and equipment industry.

Key Responsibilities:

• Manage and maintain IT infrastructure
• Provide technical support to end-users
• Troubleshoot network issues and ensure cybersecurity
• Implement and support advanced visualization software

Requirements:

• Strong technical skills (Windows, networking, cybersecurity)
• Experience with advanced visualization software
• Excellent problem-solving and communication skills
• Bachelor's degree in IT or related field
• 3+ years of relevant experience

Remuneration will be commensurate with experience and qualifications.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

The Senior Auditor will be part of the APAC Internal Audit team. The position will be responsible for supporting the Global Internal Audit Plan with an emphasis on audits in Asia, Japan and Australia. This position will regularly interact with the regional leadership team and the senior management team of the Asia Pacific region. The position will interact regularly with other members of the PayPal Internal Audit Team based in Europe and the United States.

• Execute audit assignments with the emphasis on the APAC (e.g. - AU, SG, Japan, etc.) businesses, draft audit issues for review by audit management, facilitate issue tracking and validate closure of issues;
• Utilize internal audit best practice tools and processes to evaluate Compliance with applicable laws, regulations and enterprise standards in the APAC region;
• Completing all work assigned on a timely basis, including ad hoc projects and special investigations;
• Evaluate test results: accurately identify symptoms, root cause, problems, and identify alternative controls;
• Pro-actively develop and maintain professional working relationships with colleagues, the business, and respective support areas and working in an integrated manner with fellow team members both locally and globally;
• Effectively communicate the results of audit work;
• Capable of operating in a fast pace, diverse and matrixed environment while managing multiple assignments;
• Detail oriented and capable of clearly and concisely documenting work papers, issue statements, and audit reports. Developing and maintaining broad risk & controls experience;
• Keeping current on business/industry changes and their effect on the business, audit plan/approach and risk assessments.
• Managing projects from Planning through Fieldwork
• Ensuring timely completion of key milestones of the audit
• Providing input to the planning process by participating in walkthroughs and key meetings and uses knowledge to execute audit work.
• Identifying opportunities to assist managers and assuming personal responsibility for moderately complex key process areas (documenting test results clearly, addressing exceptions/findings appropriately, and communicating / escalating conclusions timely).

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a highly motivated Senior IT Business Analyst/Project Manager (Banking) to support our client's team in Singapore.

Direct Responsibilities

• Functional expert on the domain, conduct end to end studies, IT architecture and IT solution definition
• Act as a subject matter expert on the domains, perform analysis
• Production support where intervention is required on a functional expertise level.
• Aid in end-to-end tests, plan and coordinate UAT, change management and go-live support.
• Able to work in a matrix environment building a strong relationship with Regional and Central IT teams and clients
• A team player, who is able to work in a diverse team and comes with an open mindset to learn and adapt
• Provide regular updates to project sponsors and business stakeholders, organize project steering meetings and issues meeting minutes
• Collaborate and follow up with development teams regionally/globally to establish IT Solutions and ensure timely delivery of the IT Solution
• Develop good communication channel and good working relationship with Central teams in EMEA and ability to influence global teams to deliver APAC specific requirements.
• Pre-empt and escalate any risks/issues to management/steering committees in a timely manner
• Provide tactical solution to business in case of tight timelines and collaborate with different stake holders to provide strategic solution
• Provide trainings to Business Users and APS (application support) team before the functional project go-live and prepare support document on the wiki/SharePoint.
• Contribute to team resource development
• Effective transfer and share functional and technical knowledge to teammates.

Requirements

• 15-18 years of experience working in Investment Banking domain as a functional project manager with relevant IT experience delivering front to back topics.
• Strong hands-on product knowledge and understanding of Capital Market deal flow from pricing to booking, risk management and back office, especially on FICC instruments –FX and others.
• Experience working in Front to Back projects and strong exposure to Booking, PNL & Risk, Post trade functions – Settlements, confirmation, Reconciliation, Accounting.
• Strong people skills being a team player and working with Front Office, Operations, Finance teams
• International exposure in working in a complex matrix organization

Qualifications that can give an Edge

• Prior experience in e-invoicing Projects mainly transforming IT Architecture and solutioning.
• Strong functional knowledge to articulate the requirements to an IT perspective for solutioning.
• Prior experience leading a team of BAs globally across different expertise functionally
• Prior experience working with providers like Reuters or Bloomberg
• Prior experience in any implementing e-invoicing tools/applications
• This is a hands-on role, which will require:

1. IT delivery plan and follow up for the program, Program governance, Operational working groups and Steering committees
2. Strong functional understanding of Investment banking products and CIB business

We are seeking a Senior Project Manager to advance digital transformation projects and support Government Corporate Applications!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Develop project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Ensure Service Level Agreements for projects are met.
• Manage and execute procurement of IT systems in a timely manner.
• Lead and manage technical projects from initiation to closure, and contribute to project activities, ensuring the projects are executed based on the plan.
• Effectively engage and manage vendors to deliver solutions and services, monitor project progress and performance.
• Identifying and addressing issues or risks proactively to prevent delays or cost overruns.
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.
• Outsourcing and Contract Management to oversee, and manage multiple vendors and external providers of ICT services.

Job Requirements:

• Singaporean only.
• Bachelor’s Degree in Information Technology, Computer Science or related fields is preferred.
• Prior experience of at least 4 years in IT project management.
• Experience in AWS cloud and Microsoft Products (Related certification will be an added advantage).
• Project Management related certification (PMP, CITPM, CSM, etc.).
• Working experience in Agile methodologies (at least involved in several full SDLC).
• Prior experience in product management.
• Prior experience in low code platforms, data analytics, cloud, design thinking and service design will be an added advantage
• Previous involvement in government projects delivery and familiarity with IM8 will be advantageous.

Interested candidates may apply via email to [email protected] (indicating Job ID J47123 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

• Collaborate closely with the technical manager or team lead to meet project SLA (Service Level Agreement) objectives.
• Responsible for the installation, configuration, and providing post-sale support for IT security solutions.

Requirements:

• Diploma and above.
• At least 2 years of experience in an IT security environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided)
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East areas)
• Salary $2300 - $2800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Position: IT Admin

Working days: 5 days + Alternate Saturday (full day)
Working hour: 8:30am - 6pm
Salary: $2300 - $2500
Office Location: Near Ubi / MacPherson MRT

Requirement

• Training Provided

Job Description

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Key Account Manager (Sales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage the channel strategy by identifying/building/maintaining connections with key management stakeholders and new partners.
• Drive profitable growth and market share growth within the partner network, enhancing sales performance and revenue.
• Present and create/bring awareness of the organisation’s products portfolio.
• Identify opportunities for broader engagement within client organizations and subsidiaries.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years of relevant sales experience.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an IT Maintenance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to clients when required.
• Support operations on a 24/7 basis, with rotating shifts.
• Diagnose and resolve technical issues promptly.
• Communicate complex technical information in simple terms to clients.
• Understand and manage client requirements.
• Collaborate with the support team to escalate unresolved issues to the relevant product vendors.
• Maintain close communication with vendors to improve and support product solutions based on feedback and industry trends.
• Continuously enhance knowledge in IT security products and solutions.
• All other adhoc duties as assigned.

Requirements:

• Minimum Nitec/Diploma or other related field of studies.
• Minimum 1 years’ relevant experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Engineers solutions on the Liferay platform and designing custom Portlets that integrate with external data providers using an MVC design pattern and utilize and/or extend common Liferay Portlets.
• To understand the requirement and quickly provide solution with standard implementation using the Liferay tools or other Content Management System (CMS).
• Design and Development of Portal using Liferay out of box portlets, Liferay MVC Portlets, Spring MVC portlets, Struts portlets depending on the requirement.
• Designing the application as per the mock ups shared by the UI team by using the UI technologies like CSS, JS, Ajax, jQuery, Bootstrap, Alloy UI.

Requirement:

• Skillset: Java, Liferay/DXP
• Strong Liferay DXP 7 development skills with APACHE/TOMCAT
• 5 years of Liferay development experience and minimum of 6 months of Liferay DXP experience
• 3 years of experience in Liferay Portal (including Liferay DXP or Liferay 7.*) and portal standards including JSR168, JSR286

Kindly indicate 105 – Liferay on the subject

Interested applicants may send in their detailed resumes in WORD format to [email protected] with subject title: 105 – Liferay

(Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

For more information about ITC, please visit us @ www.itcspl.com

you will join a dynamic and focused team to develop innovative big data applications in Analytics and Artificial Intelligence (AI). As an AI/ML Engineer, you will implement core software components and contribute to the scalable design of our cloud software architecture. This is a great opportunity to be part of a talented team and craft the future of Analytics and AI in Networking. If you are an engineer passionate about new technologies and eager to enhance your skills, we would love to have you on our team!

Required Qualifications for Consideration:

3+ years of software development experience.

Proficient in end-to-end product development

Proficient in data pipeline tools such as Python, .Net Core.

Solid understanding of Big Data technologies

Familiarity with databases like MS SQL and Mango DB

Good understanding of testing methodologies and tools.

Comfortable working in a Angular environment.

Familiarity with agile development methodologies.

Experience with cloud deployment using Kubernetes and Docker.

Job descriptions

· Manage and maintain full set of accounts

· Prepare financial statements and reports

· Ensure compliance with accounting standards and regulations

· Manage month-end and year-end closing procedures

· Coordinate with external auditors during audits

· Implement and maintain internal financial controls

· Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc.

· Perform monthly reconciliation, reports

· Debts collections - Contact customer to ensure that their payments are made on time

· GST filing

· Prepare monthly sales commission and checking of incentives.

Requirements

· Diploma in Accountancy, or Post Graduate Diploma in a related field

· ACCA qualification (at least Part 2 completed) is highly desirable

· Minimum 2 years of experience in managing full set of accounts

· Proficiency in accounting software, particularly Auto Count Accounting Software

· Strong analytical and problem-solving skills

· Excellent attention to detail and accuracy

Job Scope

1. To support and drive Bank’s Generative AI initiatives in improving Contact Centre operations, employee journey and overall customer experience.

2. Ensure smooth delivery of Contact Centre system enhancements in Corporate Banking (such as CRM and telephony) and fixes through comprehensive testing.

3. Preparation of test cases based on user requirements, executing cases, and collaborate with developers to ensure all issues are resolved before release.

4. Strong ownership of assigned projects and ensure tasks are completed to meet project timeline.

5. After office hours and weekend/PH work are expected to support releases during off-peak hours.

Requirements

1. Diploma or Bachelor’s Degree in Computer, IT, Engineering or Business equivalent.

2. Good understanding in Software Development Lifecycle (SDLC) and AI.

3. Proficient in productivity tools such as Microsoft 365, Jira, Confluence, Figma, etc

4. Experience in Agile Project Management and Customer Service is preferred.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Product Control, Global Financial Markets, Finance

The Analyst of the Interest Rate Derivative (IRD) Business Control team will be expected to perform the following roles and responsibilities:

Perform the following Daily deliverables:

1. Daily PL report production and PL decomposition

2. Provide commentary on significant PL drivers and relating it to the business strategies of the desks

3. Monitoring of New Deals, Late Deals and Market Operations

4. Monitoring checks for transactions done at Off Market rates and arrive at justifications/reasons for entering these transactions

5. Exceptions monitoring on Reported PL vs Trader Estimates and breaches on threshold limits for unexplained PL attributions

Perform the following Monthly routine tasks:

6. Reconciliation of PL between Management reporting vs General Ledger

7. GLAO certification on Balance Sheet accounts

8. Room wide & Desk level Reserves computation

9. Significant MTD PL drivers

10. Reporting of Key Risk and Performance Indicators for the desks

Perform the following Ad-Hoc & Projects tasks:

11. Streamline workflows to enhance operational efficiency within the team

12. Review control processes for gaps

13. To be proficient in handling ad-hoc queries from Front Office/RMG/TMO/Finance

14. To assist in responding to internal and external audit requests for the desks

Requirements:

1. Degree holder in Accountancy or Business or Finance is preferred.

2. Knowledge of treasury products, derivatives and options is preferred.

3. Proficient in Microsoft Office, particularly Microsoft Excel

4. Strong team player

5. Strong control awareness and inquisitive mindset

6. Ability to relate product control processes with the business strategies and activities of the desks

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Description

1. Responsible for Transfer Agency Services, including the communication of dealing orders, contract notes and attending to queries from investors and fund managers

2. Manage the daily deliverables such as settlement, reconciliation, corporate action, dividend processing and other ad-hoc reporting

3. Maintain and prepare Registrar Reports for fund managers and issue monthly statements to shareholders

4. Calculate performance fees, process subscriptions, redemptions, transfers and issue the related contract notes to investors

5. Perform due diligence on investors such as KYC, AML, name screening checks

6. Assist with FATCA/CRS reportingon the investors on behalf of the fund managers

7. Demonstrate a high level of accuracy and attention to details

8. Liaise with different teams and external vendors to provide reports and other investor related services to clients

9. Support new TA system build

Requirements

1. Degree holder with related Operations experience

2. Ability to work under pressure and meet critical deadlines within a changing work environment, and willing to work beyond working hours (if necessary)

3. Able to communicate effectively (verbal & written) with product owner, external customers, counterparties and internal BUs.

4. Accurate and able to work in fast paced environment

5. Has an eye for details and is meticulous

6. Team player who can work independently

7. Good communication & interpersonal skills

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Note: Additional Monthly allowance are added to basic salary.

JOB DESCRIPTION:

· Has customer service experience, preferably in financial institutions

· To provide one-stop customer service to corporate customers.

· Assist customers (primarily over the phone as an in-bound call agent) with dedication and passion on various enquiries and requests on *Corporate products; Corporate Account Services, Cash Management Products, Corporate Trade Services, Corporate Loans, Self-Service Banking, Corporate Live Chat.

· Resolve requests from corporate customers on general and transactional enquiries related to Corporate account products.

· Collaborate with stakeholders to resolve all customer queries and requests.

· Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

As part of the SME marketing team, this role embedded with the SME product, sales & servicing teams to translate business priorities into marketing activation and engagement opportunities to achieve the objectives of

1) Building affinity with existing customers

2) Engage existing customers to upsell and cross-sell

3) Activate and engage “new to bank” potential prospects.

The 2nd part of the scope would be to develop engagement tactics aligned with business outcomes through the Business Class engagement program as the community manager

(Developing engagement calendar, executing events, tracking success of events)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

- Develop test case for new application / service features and IAC release

- Identifying the required test scenarios, test case preparation, test data preparation and document traceability matrix to ensure sufficient test coverage

- Execute test cases and test plans to support the quality assurance activities throughout software lifecycle

- Participate in continuous improvement in quality of test pipelines and test process

Key requirements:

- Good knowledge in Python, TypeScript and React

- Good understanding in API (FastAPI), Distributed System (Celery, Kafka, ActiveMQ), Database (PostgreSQL) and CICD (Ansible, GitLab, ArgoCD)

- Hand-on experience in develop test-driven use case and technical documentation

- Hand-on experience in develop DevOps test pipeline for modern applications architecture (i.e. container, microservices, micro-frontend) and blue-green deployment

- In-depth knowledge and experience in analysing software requirement specification and identifying the required test scenarios

- Experience with containers and orchestration tools such as Kubernetes/OpenShift

Job Overview:

We are seeking an experienced and dynamic Culture and Well-being Specialist to join our team.

The ideal candidate will be a strategic thinker, strong implementer, skilled facilitator and an agile self-starter who thrives in a fast-paced environment.

You will play a key role in designing and implementing group-wide strategies, fostering a strong organizational culture and uplifting the workforces’ well-being.

Key Responsibilities:

• Design and Implement Culture Interventions: Diagnose, design and deliver fit-for-purpose interventions to enable our leaders, managers and employees to demonstrate the desired behaviours

• Drive and manage employee well-being in a holistic approach: Execution of well-being strategy, approach and interventions

• Facilitate Workshops and Webinars: Lead interactive workshops and webinars sessions for employees and leaders.

• Change Management: Support organizational change by developing and implementing strategies to guide employees through transitions, ensuring effective communication, employee engagement, and a smooth adaptation process.

• Project Management: Lead cross-functional projects, ensuring timely completion, stakeholder engagement, and delivery of expected outcomes. Manage project timelines, budgets, and resources.

• Data-Driven Decision Making: Utilize employee feedback, surveys, and performance metrics to assess organizational needs and effectiveness of interventions. Use data to make informed recommendations for continuous improvement.

• Stakeholder Collaboration: Partner with leaders, HR teams, and other stakeholders to align initiatives with business needs and ensure seamless implementation across departments.

Requirements:

• 5+ years of experience in Organizational Development or a related role with a proven track record of delivering successful OD programs and initiatives.

• Project Management Skills: Demonstrated experience in managing cross-functional projects, including the ability to manage multiple priorities, deadlines, and resources effectively.

• Facilitation Skills: Strong workshop and group facilitation experience with the ability to engage diverse audiences, encourage participation, and manage group dynamics.

• Change Management Expertise: Familiarity with change management principles and the ability to guide teams through organizational change effectively.

• Self-Starter: Highly motivated, independent worker with the ability to take initiative and drive projects from concept to completion.

• Growth Mindset: A passion for continuous learning and improvement, with the ability to inspire the same in others.

• Analytical Thinking: Strong ability to analyze data and trends, draw insights, and make informed decisions.

• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to influence and build relationships at all levels of the organization.

• Collaboration: Experience working in cross-functional teams, with the ability to partner with HR, leadership, and other departments to achieve shared goals.