• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

CHJ Technologies is a fast growing Internet security solutions company in Singapore and Asia.

At CHJ Technologies, we will give you the opportunity to drive the business the way you want to, and be involved in the decisions that matter. We reward our colleagues with better opportunities to grow, and nurture them to take on management roles and regional assignments.

We are looking for an individual with a passion for impact, technology and growth. A strong individual and team player with a positive attitude in our work culture. A strong leader who can implement change, bring new ideas to the table, and quickly establish rapport with the team.

At CHJ Technologies, we grow together!

Job scope and deliverables will be as follows:

· Develop the go-to-market multi-channel strategies to establish, engage, nurture, grow and deepen relationships

· Develop and execute a strategy and integrated marketing plan to generate leads for sales and build awareness for our Cyber Security solutions in Asia

· Create and maintain a portfolio of customer success stories, references, and recommendations

· Develop and execute go-to-market Territory plan for services and revenue measured.

· Field-based sales-presenting to senior audiences & engaging with multi-stakeholders

· Works cross functionally with product, engineering, design, marketing, sales and services to create and execute on growth projects.

· Develop inbound and outbound marketing campaign and execute generated leads to drive activation, retention, engagement and revenue.

· Develop and identify target accounts through strategic outreach for outbound sales campaign

· Understanding and ability to implement data driven approach to create ideas and execute projects.

· Aptitude to learn technical concepts/terms

· Ability to manage multiple tasks/projects simultaneously

· Manage all outstanding tickets for our customers on our Zen-Desk based support email system to ensure high Service Level Agreement (SLA)

· Manage and monitor customer support maters on other tools (phone/ email/ etc)

· Assist and respond to customers helping them navigate, create and scale the service to realize the full promise.

· Schedule out responsibilities for monitoring tickets during weekends or public holidays when necessary.

· Manage office IT server and computer infrastructure, with support from our vendors

· Manage all other documentation required in the back-office

· Other adhoc duty

Career Level Junior/Middle

Industry Information Technology

Sales / Customer Service / Business Development > Customer Service

Job Function Executive

Sales / Customer Service / Business Development > Others

Act as business partner to the Large Project Organization (LPO) Manager , alignment with HBU M&S team to identify opportunities and plan resources accordingly. Ensures that tender calculation is done correctly. Participates or provides input to negotiations on Contractual terms and conditions (Clients, consortia, subcontractors, suppliers). Participates and provides input in Risk Review process. Provides guidance and leadership to Tender & Project Controllers allocated to Large Projects.

Promotes commercial awareness and ensure proper involvement in Tendering. Validating, Contractual set up, T&C’s, tax impacts and FCM

Ensure coordination, alignment and communication with other functions: LPO Controlling & Risk Manager and HBU Tendering Manager

Ensure timely and experienced resources are allocated to Large Projects

Coordinates with HBU T&P Controller Manager development plans for Junior Controllers , In Charge of FCA programs

Your responsibilities:

• You will ensure that all directives and instructions from HBL/GPG/BL/Company with respect to tender and project controlling activities are uniformly implemented and followed
• You will act the financial director to enhance tender control, project control, processes, risk management, and accountability and to provide decision-makers with comprehensive and consolidated information to all stakeholders.
• You will attend required risk reviews meetings scheduled with the tendering team and project reviews meetings scheduled with the project team.
• You will check that the risk review tool is properly updated/uploaded by the responsible person in a timely and diligent manner related to commercial aspects prior to the Risk Review meeting and after with the Minutes of Meeting/actions agreed.
• You will support the LPO manager to establish and promote all standardized tender/project management practices, methodologies, and processes to be consistency in project execution, resulting in improved efficiency, reduced rework, and enhanced project success rates.
• You will attend all LPO project/portfolio reviews/strategic which are conducted by LPO manager to align strategic objective/drive performance/executive support sales and implement risk mitigation strategies.
• You will support LPO to track project financial progress, identify performance gaps, and identify performance risk and opportunity. It enables data-driven decision-making, promotes project success and helps maximize the financial benefits of the HBL's project portfolio.
• You will facilitate knowledge management by capturing and disseminating project-related information, lessons learned, and best practices. Ensure follow-up on the identified lessons learned during execution and implement lessons learnt in the future tenders
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• You have multiple years of working experience within in one of the following functions: Risk Management / Tender Controlling / Project Controlling / Controlling.
• You are experienced in project business in an international company.
• Experience in working in the industry of electrical or power, EPC, construction, or industry that has high value, long duration and complex projects
• You are skilled in communicating and you have experience working with a global and diverse team from a leadership point of view.
• You have high level of organization skills with attention to details and strong process orientation.
• You have experience in dealing with customers/stakeholders as well as you are fluent in English (oral and written), other languages are considered meriting.
• It is meriting if you hold a Master's Degree in relevant field.
• Leadership skill to manage different cultures and cross function leads.
• Good command in English verbally and written.

Apply now

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Assistant Manager (Lobby Lounge) to join our team!

As a F&B Assistant Manager (Lobby Lounge), we rely on you to:

• Be responsible for the everyday operation, management, marketing and overall performance of Lobby Lounge
• Over-see the day-to-day running of the outlet in connection with staffing, service, cost control, achieving maximum revenue and guest satisfaction
• Delegation of duties and responsibilities to his / her team members
• Ensure all rules and regulations are adhered to responsibly for uniformity and are in line with the companies’ policies.

Requirements

• Minimum 3 years’ experience in a similar capacity in an international class hotel

Responsibilities

a. Involve in various stages of the systems development life cycle, adopting waterfall, agile or hybrid implementation methodology.

b. Perform work planning and budgeting. E.g., review and write approval papers.

c. Plan, lead and manage project delivery (inhouse or outsource). E.g.:

· Involve in procurement (e.g., Call RFP/ITQ, evaluate vendors’ proposal).

· Manage and work closely with various stakeholders (e.g., end users, senior management, and external vendor).

· Conduct user requirement gathering sessions for the implementation of new systems or enhancements to existing systems.

· Manage project based on the project plan and timeline to meet identified business needs, within agreed parameter of cost, duration, and quality.

· Mitigate project risks.

d. Understand procurement, system, and security policy to ensure compliance during project implementation/maintenance period.

e. Evaluate new solutions and make recommendations to resolve business problems.

f. Coach team members.

Requirements

a. Degree/Master’s in Computer Science, Information Technology, Computer Engineering or equivalent.

b. Minimal 10 years’ experience in project management.

c. Minimal 7 years’ experiences in providing data warehouse or analytics solutions.

d. Commercial cloud certification (e.g., AWS practitioner, solution architect).

e. Good self-organization and project management skill.

f. Experience in senior stakeholder management and maintaining professionalism in communication.

g. Experience in any Data Management, Business Intelligence or Analytics tools.

h. Experience in negotiation and execution of contracts with vendors.

i. Ability to manage/influence users, vendors, and coordinate with multi-disciplinary teams.

j. Strong analytical skills and ability to work independently, as well as in a team.

k. Worked in a government agency or healthcare industry is an added advantage.

l. Exposure to hospital information / clinical systems is an added advantage.

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

The Asset Management team is responsible for BW Group vessels management activities such as investment/divestment of vessels, identify business opportunities, generate returns through asset play, long term projects and/or forward paper markets as well as supporting other business units in their sales and purchase activities.

A successful candidate would ideally be able to work under time pressure, attention to detail for reviewing and negotiating contracts and good business acumen.

Responsibilities:

• Support the evaluation of investment/divestment decisions through quantitative and qualitative analysis as part of the proposal process
• Support in the negotiations for ship Sale & Purchase agreements and Newbuilding contracts
• Administration of existing contracts/agreements
• Maintain and update databases (S&P and MDM)
• Assist and responsible for sending out routine reports
• Monitor and update FFA positions as and when required.
• Participate in ad-hoc projects as required
• Liaise with external parties on operational and technical matters on BW Dry Cargo fleet
• Liaise with Buyers/Sellers or brokers on post-fixture documents

• Bachelor (BA, Finance, Economics or Shipping/Maritime)
• Preferably 1-3 years maritime experience
• Candidates with relevant internship or work experience may be considered
• Ability to synthesize and present information to support decision making
• Ability to work in a precise and accurate manner while under time pressure
• Good collaboration and team player
• Well versed with Microsoft Office products (i.e Excel and PowerPoint)
• Able to commit to a 1-year contract period

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza OR Singpost

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Product area

Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.

Job description

Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (Google Ads, AdSense, Google Marketing Platform, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the voice of the product and help it grow a consumer base. This means you work with a cross-functional team across Sales, corporate communications, legal, webmasters, product development, engineering and more. In this role, you'll be involved with product marketing strategy from beginning to end.

Additional job description

The 1P e-commerce Google Store is our owned and operated online store that showcases and sells new devices made with Google technology with a focus on our Pixel mobile device. On a day-to-day basis, the Google Store marketing team is working through innovative ideas to showcase flagship products by driving awareness, traffic, running promotions, acquiring new customers, growing relationships with existing customers, assessing opportunities for analysis and research, and finding creative ways to bring unique shopping experiences to life.

The regional APAC Google Store marketing team owns the customer experience and growth marketing strategy for the store in the region working with cross-region and functional stakeholders to drive commercial impact.

Qualifications

Job responsibilities

• Own the execution of CRM campaign moments ~7 big moments across JP, AU, IN, TW and SG. This includes campaign calendar management, briefing, creating, CRM technical delivery and deployment, performance goal setting and reporting on commercial impact driven by channel.
• Drive CRM channel share and Pixel sales contribution to support both 1P+3P unit sales and business objectives.
• Understand overarching business objectives and strategy, and own and ensure these are translated into overall regional CRM marketing strategy across the customer lifecycle.
• Drive engagement of customers by leading development of targeted, high impact content and execution of scalable marketing campaigns.
• Lead A/B and multivariate testing and optimizations throughout the customer journey and drive local learnings and insights to drive Pixel and portfolio loyalty across the region.

Minimum qualifications

• Bachelor's degree in Marketing or equivalent practical experience.
• 5 years of experience working on digital marketing campaigns, performance media or email marketing.
• Experience with APAC regional Performance Marketing.
• Experience working on campaigns/projects with multiple senior stakeholders.
• Ability to communicate in English and Japanese fluently to support partner relationship management in this region.

Preferred qualifications

• Ability to balance working in a creatively driven organization with a data driven approach to marketing.
• Ability to be resourceful and results-oriented with an enthusiastic and positive attitude.
• Ability to take complex data and distill them into meaningful and coherent narratives.
• Excellent problem solving skills, with the ability to use data to drive actionable insights and scale effectively across a large organization.
• Excellent organizational skills with the ability to manage and coordinate projects across regions.
• Excellent project management skills with attention to detail.

As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezoMEMS, SiC, RF/mmwave GaN, and photonics & sensors, and to develop talent and inspire in Singapore.

We are looking for a resourceful and motivated individual to join our dynamic team. As a member of the Corporate Services (CS) team, you will manage the purchasing function in IME, ensuring operations run efficiently and effectively.

Job Responsibilities:

• Manage the tender documentation and processes, working with stakeholders on tender requisition, evaluation, seeking approval for award and contract management.
• Implement Procurement Policies and Procedures to align with business needs, offering guidance to stakeholders to support informed purchasing decisions, while balancing public accountability, prudent use of resources and operational efficiency.
• Conduct training of Procurement Policies and Procedures to stakeholders.
• Perform demand aggregation in partnership with stakeholders.
• Manage purchase orders, track delivery timelines, and ensure timely receipt of goods and services.

Job Requirements:

• Minimum 3 years of relevant experience in procurement.
• A good understanding of Government Procurement Policies will be advantageous.
• Familiar with SAP and proficiency in data analytics/visualization tools like Power BI will be beneficial.
• A resourceful individual with active listening skills to gather information and anticipate next steps.
• A motivated individual with clear communication skills for stakeholder and management reporting.

Job Summary:

The Contracts Manager is responsible for overseeing the review, negotiation, drafting, implementation and maintaining the contracts within the organization. The Contract Manager will assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations. The Contracts Manager is expected to ensure that contracts are properly executed in compliance with company policies, industry standards, legal requirements, and mitigate risks to our company. The Contracts Manager will work closely with project teams, clients, subcontractors, and suppliers to ensure the successful delivery of marine construction projects on time and within budget. The Contracts Manager also plays a key role in protecting the organization's interests, promoting successful business engagements and conduct periodic contract performance review.

Job Responsibilities:

• Assist Senior Management in formulation of business strategies. Assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations.
• Implements and manages the Contracts Department in all Pre and Post Contracts administration and Pre and Post Tender covering Procurement works.
• Oversees and work with the team on cost planning and preparation of tender submission.
• Oversees the team on invitation for quotations, negotiations, evaluation, recommendation, and confirmation.
• Engage various stakeholders to draft, review, negotiate, and implement contracts for marine construction projects, ensuring accuracy, completeness, and compliance with legal regulations, all terms and conditions are favourable and in alignment with company objectives. This includes analysing contractual obligations, terms of payment, deliverables, and any associated risks.
• Identify potential risks related to contracts and projects, implementing strategies to mitigate these risks.
• Check monthly progress claims.
• Evaluate subcontractor payment claims.
• Attend Client and Project Site Meetings. Meet with Clients and Consultants to discuss project, cost matters and variation orders.
• Collaborate with project managers, engineers, and other stakeholders to ensure contract terms are followed and project milestones are met.
• Monitor project budgets and expenditures, ensuring compliance with contract terms and identifying opportunities for cost savings.
• Provide legal advice and support to functional units including drafting of contracts, negotiation, and contracts documents administration.
• Liaise with internal and external lawyers for dispute resolution.
• Drafting contractual letters to the Clients, Consultants, Subcontractors on Extension of time claims, etc.
• Maintain detailed records of all contract-related activities and provide regular reports to senior management on contract status, risks, and issues.
• Conduct periodic evaluations to assess contract performance, identify areas for improvement, and drive value optimisation.

Job Requirements:

• Bachelor’s degree in Construction Management, Engineering, Business Administration, or a related field.
• At least 8 -10 years of experience in contract management in construction industry, including experience with large-scale projects.
• Legal knowledge and experience with contracts are highly preferred.
• Maintain a high level of professionalism, integrity, and ethical conduct to handle confidential and sensitive information, and adherence to ethical standards for establishing trust and credibility.
• Strong negotiation, communication, and organizational skills; proficiency in contract management software and tools.
• Strong analytical and problem-solving abilities to analyse complex contract terms, identify potential risks, and develop solutions to mitigate them.
• Meticulous attention to detail to accurately review, draft, and administer contracts. A keen eye for identifying inconsistencies, errors, or potential issues is vital to maintain contract integrity.
• Capable of prioritizing tasks, meeting deadlines, and managing contract-related workflows efficiently.
• In-depth understanding of marine construction processes, industry standards, and regulatory requirements (contract law and legal principles).

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

BW Group is seeking an SOX Manager to join our SOX Team with the responsibility to design and implement SOX controls to ensure compliance with Sarbanes-Oxley ("SOX") regulations. Your primary focus will be on understanding end-to-end business processes and controls, including identifying control design gaps and testing operating effectiveness of controls. This role involves coordinating with various departments to ensure internal controls are effectively designed and operating efficiently. The ideal candidate will have a strong background in audit or SOX compliance with a SEC registrant within the maritime industry.

Responsibilities:

• Develop, direct and lead SOX compliance efforts including annual risk assessment and scoping exercise, assessment of controls design, controls effectiveness validation, timely tracking on gap remediation according to the relevant framework surrounding the ICFR (e.g. COSO, PCAOB, SEC guidelines, etc)
• Maintain and update SOX test plans, perform test work and provide guidance to team members on testing approaches and methodologies in accordance with the relevant frameworks
• Collaborate with business departments and IT to provide guidance to ensure proper alignment with SOX requirements and ensure controls over financial reporting are effective
• Provide SOX training and refresher to stakeholders to enhance awareness and quality of SOX controls
• Prepare and present reports on SOX compliance status to senior management and the audit committee.
• Collaborate with Internal and External Auditors and other stakeholders to support the SOX audits and reviews

• Degree in Accounting / Finance or a related field. Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or equivalent
• Minimum of 7+ years of professional working experience required in SOX or audit compliance, or a similar role; 2-3 years of Big 4 experience strongly preferred
• Strong analytical and problem-solving skills and proficient in utilising tools (e.g. Visio, SOX compliance software)
• Strong project management skills with the ability to manage multiple priorities and deliver results within defined timelines
• Excellent communication and interpersonal skills to lead and collaborate effectively with cross-functional stakeholders at all levels to understand comprehensive process flows and control matrices
• A diligent and effective manager who leads by example, demonstrates strong personal credibility and integrity, and works effectively as an integral part of the SOX team to achieve challenging and dynamic objectives

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

We Are

YouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector.

At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.

Job Description: Product Manager

We are seeking a highly skilled and experienced Product Manager who will be reporting into our Director of Product Management. You will be defining, planning, and executing the product strategy. As a Product Manager, you will have an eye to deliver successful fintech products while collaborating with cross-functional teams. With a strong background in customer-centric product development, you will define success metrics and constantly measure the impact of our work

You will:

• Drive the creation and alignment of product roadmap based on a keen understanding of relevant data, competitor, customer and market insights
• Define and track metrics related to product success and the success of new features
• Prepare clear requirements for compelling product launches, factoring in legal/compliance/financial requirements and translating these into clear PRDs
• Manage complex integrations including working with external parties/vendors to ensure clear scoping and timely delivery
• Communicating requirements with engineering and other stakeholders as needed (in both written and verbal form)
• Coordinate effective launches of new features including go-to-market planning, customer comms/FAQs, financial reconciliation needs, and appropriate release planning (including considerations for de-risking or alpha/beta tests as needed)
• Exercise good judgment with defining the scope of each project, balancing different stakeholder needs and trade-offs
• Perform other related duties as may be assigned from time to time.

You have:

• 3-5 years of outstanding and relevant product management. You should have demonstrated a strong track record of delivering business outcomes and moving key metrics.
• Strong capability to collaborate and drive alignment across different teams/stakeholders.
• You are able to clearly articulate options and trade-offs, and demonstrate strong product judgement in your recommendations.
• Good grasp of experience in workflows/processes to help us scale while ensuring a delightful customer experience while creating optimal market and business impact
• Experience working on consumer mobile applications would be preferred
• If you’ve launched products in new markets, that would be a bonus as well

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Role Summary:

To play the lead role in planning, executing, monitoring, controlling, and closing projects. Delivering engagements on time, within the budget, and within expected profit margins while keeping external and internal stakeholders in the know and ensure a high degree of satisfaction to the customer with CSAT ratings of 4.8+

Responsibilities:

• Creating clear and concise project plans to both execute the project and monitor its progress and adjust along the way as needed before the project reaches its final stages and cut through bureaucracy steering teams to the final goal.

• Efficiently managing against contract, controlling the project through minimising uncertainty, setting realistic deadlines, proactively managing scope creep, budgets, resources, and time.

• Maintaining effective communication, ensuring the customer is fully informed and up to date on key performance indicators including but not limited to schedule, risks, issues, decisions, budgets, change requests etc

• Strong technical skills and technical acumen and a solid understanding of software development and ServiceNow.

• Proactively managing information, documenting critical discussions/meetings through formal channels, analysing data and documentation for inaccuracies, keeping knowledge and decisions flowing seamlessly.

• Intuitively, identifying, evaluating, mitigating, and communicating potential risks before the project begins and throughout the engagement.

• Meticulously monitoring actuals against forecasted across progress, milestones, budgets, performance and implementing immediate corrective measures where needed.

• Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, presenting comprehensive reports documenting status and key performance indicators, drafting change requests and project documentation.

Managing and developing strong relationships and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

• Leading client engagements, driving specific process definition, re-engineering, improvement, and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders ensuring technology design and solutions are aligned with business requirements

• Working independently on engagements with the ability to wear many hats providing holistic services across engagement management, advisory, consulting and implementation

• Collaborating effectively with Enablers local and remote to drive successful outcomes on time and within budget providing support and mentorship

• Champion of the Enable Way methodology, contributing regularly to continual improvement and reviewing processes and documentation for successful customer engagements

• Identifying opportunities and influence clients to adopt Enable services including CASE, Rapid Seeds and ServiceNow platform modules, functionality, and upgrades.

Qualifications & Certifications:

• IT Degree or relevant tertiary education in Computer Science Willingness and ability to learn/achieve ServiceNow certifications

• ServiceNow Practitioner Technical Project Manager Path

• ServiceNow Associate Technical Project Manager Path

• Agile SAFe Certification

• ITIL Foundation Certified

• ServiceNow Fundamentals - Trained

• ServiceNow sales & presales accreditation in 4+ Product lines

• Enable Way People Leader Certified

Project Management Certification

•Any other ServiceNow Certification in CSA

• ServiceNow Professional Technical Project Manager Path

• ITIL Foundation Certified

Skills Matrix:

• Experience in end-to-end Engagement management and successful delivery of small to medium sized projects including coordinating resources, providing functional expertise and delivering quality outcomes

• Managing projects against contracts including invoicing, schedules, project change requests, and stakeholder conflict

• Drafting and adjusting project schedules to meet scope and aggressive timeline

• Leading customer workshops with acute attention to detail, engaging in feedback, listening well, capturing and document detailed risks, issues, decisions and actions.

• Providing quality assurance across all customer content, articulating, and translating requirements to business stakeholders

• Presenting and facilitating customer showcases that are carefully planned, considering customer use cases, personas and areas of interest for different audience

• 3+ years successful ServiceNow project delivery in multiple customer engagements

• Some people leadership / coaching experience

• General understanding of ServiceNow licensing

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an operational position within the Asia Centre for Health Security (ACHS). The incumbent will be part of the team to support the core functions of the centre. Their duties would include administration, education and training, collaboration and partnership, and secretariat functions.

Duties & Responsibilities
Working under the direction of the Director and Head of Operations at the ACHS, the Assistant Manager will be part of the team to support the core duties of the centre:
a) Centre Administration
- Point of contact between researchers and various administration departments to support the management of research projects
- Support researchers to draft, review, negotiate and execute research agreements by working closely with researchers, collaborators and internal and external legal offices
- Liaise and support the centre's leads and research staff to meet the centre's objectives of the centre
- Support finance administration, payment and procurement and secretariat duties; tracking and reporting; and communications

b) Education and Training inclusive of the Tabletop Simulation Exercises for Health Security Preparedness and Response; and the convening of meetings and roundtables
- Support Centre Leads in organising training activties, including the tabletop simulation exercise and convening of meetings and roundtables. The responsibilities include event management, registration, on the ground support, liaising with international participants and logistics arrangements including organising venue, travel and room bookings
- Administrative support for the establishment of the ACHS fellowship program in health security
- On the ground support for public seminars, workshops, courses and training held in person and online

c) Collaboration & Partnership
- Liaise and work closely with local, regional and international partners and collaborators, this includes providing support for policy roundtables and panel discussions and the building a network of experienced experts in health security

d) Provide secretariat support for the centre (Faculty Meetings, International Advisory Panel), this includes arranging of meetings, preparation of slides, notes of meeting, communication and dissemination of information, and collation of reports

e) Work closely with other offices in the school, e.g. finance, HR, IT and GHO and university, e.g. OLA, ODPRT, CPO to take forward all administrative tasks, including discussion, collaboration and problem-solving on complem situations

f) Other duties assigned by the Director or Head, Operations

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognised institution with at least five years of experience in an administrative position within the academic, research or healthcare sector
• Strong administrative skills and experience in supporting projects such as convening meetings, organise training and workshops, service contracts, financial administration, or equivalent experience
• Experience organising events, in-person and online is a requirement
• Excellent written and oral communciation skills, with the ability to summarise content, prepare slides, reports and content
• A good team player who is self-motivated, well organised and with the ability to work well under pressure and tight deadlines
• Effective at problem-solving, able to take initiative to learn on the job and manage various responsibilities.
• IT systems savy and proficient in Microsoft Office Applications
• Knowledge of NUS processes and systems is an advantage
• Strong interpersonal and negotiation skills, and ability to interact effectively with all levels of associates, including senior leadership

Position Summary / Project Description

As a PM within the Program Management Office (PMO), the resource will be responsible for initiating, managing, and reporting on Cluster related projects and programs.

Ensures the timely execution of key deliverables, such as project approvals, costings, and resource planning. Additionally, there is the need to monitor and report on delivery balance scorecard KPIs, including budget utilization, and address any areas of concern in collaboration with stakeholders.

The candidate must be a proactive and detail-oriented individual with proven experience in projects & programs management and have good interpersonal skills to work with the various business functions.

Role and Responsibilities

• Manage day-to-day activities in the Program Management Office for related Logistics projects.
• Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness.
• Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.
• Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.
• Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.
• Organize, and support key users’ trainings, workshops, planned of FAQs using GenAI, roadshows and events for materials/documentations.
• Support program/project IT audits with stakeholders and related secretariat duties.

Requirements / Qualifications

• Degree holder with 7-10 years of relevant working experience or Diploma holder in any discipline.
• Working knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.
• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on program activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
• Proficient in Microsoft Office Excel, Word and PowerPoint

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS-ISS is seeking a dynamic and experienced professional to drive the growth of our Executive Education Programmes. This role involves strategizing, leading industry engagement, and fostering corporate partnerships to enhance market presence and revenue growth. If you have a passion for business development and a proven track record of client acquisition and sectoral engagement, we want to hear from you!

• Client Acquisition and Revenue Growth: Strategically acquire new clients and meet/exceed targets for Executive Education Programmes.
• Strategic Planning: Develop and implement business plans to penetrate new markets and expand corporate engagements.
• Relationship Management: Build and maintain strong relationships with clients and industry partners.
• Programme Innovation: Analyze industry trends and develop competitive, innovative programme offerings.
• Feedback and Strategy: Provide market feedback to enhance strategic planning and increase programme relevance.

Qualifications

• A good university degree with at least 10 years of experience in business development, sales, account management, and partner engagement, with strong sectoral knowledge.
• Expertise in developing corporate executive education programmes and establishing multi-year engagements.
• Excellent communication, negotiation, and interpersonal skills.
• Experience with digital products/services is a plus.

Responsibilities:

• Develop and implement a comprehensive marketing communications strategy aligned with company goals and objectives.
• Conduct market research and competitor analysis to identify trends and opportunities in the workplace design industry.
• Create compelling content (e.g., blog posts, case studies, social media posts) that showcases our expertise and resonates with our target audience.
• Manage and oversee all aspects of our website and online presence, ensuring a user-friendly and informative experience.
• Develop and execute targeted marketing campaigns across various channels (website, social media, email, etc.)
• Track and analyze marketing campaign performance using key metrics and reporting tools.
• Manage the development and distribution of marketing collateral, including presentations and proposals.
• Collaborate with the design and sales teams to ensure consistent brand messaging across all communications.
• Develop and maintain relationships with media outlets and industry influencers.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum 3-5 years of experience in B2B marketing or a related field.
• Strong understanding of current trends in workplace design and the built environment.
• Proven ability to develop and execute strategic marketing campaigns.
• Excellent communication, writing, and editing skills.
• Experience with content marketing, social media marketing, and email marketing a plus.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong organizational and time management skills.
• Excellent interpersonal and collaboration skills.
• A passion for design and a creative mind.

About us

Azqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.

Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence and resources made available by Capgemini under our strategic agreement (minority shareholder 20%) and positioned as the expert partner for the digital transformation of tomorrow's Wealth Managers with a single ambition: to make S2i the technology and banking operations platform of choice for the Wealth Managers in its international markets.

Our business has a single purpose: building partnerships with tomorrow's Private Bankers and Wealth Managers, helping them adapt and develop in a fast-changing world. We do this through a comprehensive and integrated technology solution, operational services and high-quality consultancy services, backed by our quality process. All available in the 11 countries where our user

community is active, with a unique system : S2i.

Job Responsibilities:

The incident manager will be part of the Client Service team, working on the resolution of issues raised by users. Incident manager is in charge of supervising and monitoring incidents within AZQORE, lead and facilitate the resolution and closure of the incidents conforming to the SLA. He/she will engage the relevant domain experts for resolution, track the incident throughout its lifecycle and communicate the status to relevant stakeholders. As part of the incident management process, prepare and document post mortem (with action plans) for major incidents and communicate to relevant stakeholders in a timely manner.

Analysis, development and estimations activities :

- Actively collect necessary information for incident communications and incident reports action plans from AZQORE teams.

- Analyze the information gathered from experts and summarize it in a comprehensive manner.

- Activate crisis meetings and calls when necessary.

Management and supervision activities :

- Write detailed incident report and perform timely communication to the stakeholders.

- Write and adhere to incident reports action plan.

- Take part in incident management process improvement.

- Regularly update and document procedures.

Communication and client contact activities :

- Publish incident communications, updates and action plans.

- Lead crisis unit.

- Communicate necessary information to manager.

- Participate to the resolution ticket which may become an INC or not.

Control Activities:

- Ensure that SLAs and OLAs are met in terms of incidents.

- Supervize the updating and closing of corresponding incidents in the JIRA tool.

Job Requirements

- Minimum 8-10 years experience in IT client service/ incident management roles within banking industry

- Good knowledge of banking domain, operating systems, networks, applications, incident management, ITIL process.

- Technical knowledge required: Systems Architecture, applications architecture, network, virtualization, server management, desktop service, mobile, security tools, ITIL process.

The Deputy M&E Manager (Buildings) is responsible for leading the M&E Coordinators and Supervisors in the planning, coordination and effective installation of M&E services based on project scope and requirements.

Job Responsibilities

• Ensure that all provision requirements as specified in tender documents are fully met.
• Liaise with statutory agencies, client, consultants, sub-contractors, vendors and project site operation team to facilitate installation works and progress on site.
• Identify key design and delivery issues / solutions or risks. Resolve any technical or design related issues with the relevant stakeholders in a prompt and effective manner.
• Involved in reviewing M&E tender documents and highlight contractual requirements including the proposal for value engineering.
• Establish and maintain good relationship with clients / developers, sub-contractor and suppliers.
• Manage interfaces and coordination works, design and construction of transit projects with all Nominated Sub-Contractor (NSC)
• Monitor and control M&E costs within the project budget
• Adherence to safety practices in the workplace

Job Requirements

• Degree in Mechanical or Electrical Engineering from a recognized University
• Possess at least 10 years of relevant work experience with A1 main contractor and has managed large scale projects with project value at least $100million and above
• Possess at least 5 years of experience in managing team
• Strong technical and design knowledge in terms of various M&E systems and services
• Candidates is required to have project experience in data centers, commercial buildings or other buildings projects
• Possess effective analytical, problem-solving, project management, stakeholder management and leadership skills
• Able to work under pressure, fast and dynamic environment

Our client is a leading player in helping companies and countries to optimize energy systems and reduce carbon emissions by data analytics.

Job Summary

We're seeking an Operations and Maintenance Specialist to join our team.

As a seasoned expert in both operational technology (OT) and information technology (IT), you'll oversee the operations and maintenance of our client’s product and applications.

Your expertise will span Resource Management, Building Management, and Carbon Management.

Key Responsibilities

• Serve as the primary point of contact for customers, providing top-notch support and ensuring seamless issue resolution.
• Develop and implement comprehensive operations and maintenance strategies to optimize system performance, capacity, and compliance.
• Collaborate with cross-functional teams, including Sales, Product, and R&D, to identify and address customer concerns, and drive process improvements.
• Conduct regular system audits and risk assessments to ensure adherence to ITIL regulations and ITSM best practices.
• Foster a culture of continuous improvement, identifying opportunities for optimization and implementing changes to enhance customer experience.

Requirements

• A minimum of 5 years' experience in IT operations, technical support, or technical account management.
• Proven track record in managing high-profile customers and delivering exceptional service in a client-facing environment.
• Expertise in managing cloud services, Kubernetes, serverless environments, Docker, and Ubuntu operating systems.
• Hands-on experience with database management systems, including MySQL, PostgreSQL, ClickHouse, Redis, and Kafka.
• Understanding of streaming technology, including Kafka, and ITIL regulations.
• Azure or AWS professional certification is a plus.
• Excellent communication, interpersonal, and project management skills.

What We Offer

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Collaborative and innovative culture
• Competitive salary and benefits package

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Recruitment:

• To manage the daily operations of Student Acquisitions for full-time/part-time qualification programs.

• To ensure that admissions and acquisitions procedures are followed in line with school policies, CPE, ERF and Edu Trust regulations.

• To be responsible for the development and implementation of student acquisitions and conversion strategies to increase enquiries, applications, and conversion for all courses.

• To regularly provide analysis on enquiries and admissions data to advise the CEO/Director of Student Acquisitions on enquiry trends and market demand on existing course products.

• To liaise regularly (through the Director of Student Acquisitions) with and advise management and on issues relating to recruitment and admissions.

• To manage the planning and co-ordination of local and international outreach events e.g. Open House, Course Previews, Roadshows, Learning Journeys and liaising with relevant departments to ensure successful delivery of the events

• To plan and implement an effective department budget and ensure that all student acquisitions activity is managed within the budget.

Overseas Markets and Agents Management:

• To implement an effective system to manage a network of recruitment agents to generate production, ensure compliance with CPE amd Edu Trust regulations and high service standards.

• To manage all administrative follow ups pertaining to agents' selection, appointment, monitoring, and evaluation

• To source and develop leads in opening potential new markets with value propositions to SHATEC

Business Development:

• To manage the business development of advisory services in licensing, consultancy, and management of educational institutions,

•To be responsible for the negotiation and contract administration, of all advisory services offered.

Others:

• To ensure adherence of operational processes in work areas to compliance requirements stipulated by CPE Edu Trust and ERF.

• To support all school events.

• Any other ad hoc duties.

Product area

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Job description

The Finance Operations team manages Google's cash transactions on a global basis and ensures that Google's incoming and outgoing cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You'll make processes more efficient and scalable, work to ensure the highest level of quality of our operations, and proactively minimize operational risk. Externally, you collaborate with our extended workforce partners and internally, you will collaborate across the multiple areas of the Financial Operations team.

Additional job description

The Revenue to Cash Operations team manages Google's Revenue-to-Cash processes globally across all product areas, including Ads, Digital Goods, Cloud, and Hardware. We ensure Google’s revenues are transformed to cash in an efficient, controlled and compliant manner. Our team powers Google's ambitious growth agenda by creating innovative ways to manage our complex set of billing and payment transactions, making processes more efficient and scalable, minimizing operational risk, integrating Google acquisitions and new products, connecting with new payment and invoicing partners and so much more.

Qualifications

Job responsibilities

• Design the strategy for your area in line with the team's overall direction.
• Analyze complex datasets to understand ways to improve processes.
• Provide performance reporting and analysis to executive management and risk identification and mitigation.
• Collaborate with the Revenue to Cash Operations, Cash, and AR Management organization to ensure a high standard of execution for operational activities. This includes service level agreements, adherence to documented processes and quality of results.
• Articulate data and system requirements to supporting teams, this includes capacity planning and the appropriate allocation of resources.

Minimum qualifications

• Bachelor's degree or equivalent practical experience
• 7 years of experience in financial analysis, budgeting, operations, consulting, program management, process design, process improvement, or business process re-engineering
• 3 years of experience in data and analytics
• Experience using SQL or other scripting languages

Preferred qualifications

• MBA or Master's degree
• Experience in Order to Cash operations (Credit, Collections, Cash Operations)
• Experience with SAP
• Experience working in a cross-functional, fast-paced environment leading complex operational initiatives to successful outcomes
• Motivated, strong sense of end-to-end ownership, and a collaborative mindset

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews
• Provide support and guidance to HR staff
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies