Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Retail Operations Manager/ Assistant Branch Manager (Retail)

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Retail Branch Operations.
• Experience in overseeing and managing the Retail Operations as a whole.
• Experience in handling the Branch's Sales Figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Retail Operation Stores.
• Good in handling the Stocks Inventories, Operational Expenses and Inventories.
• Good in managin Retail Branch Operation and Store Management experience.
• Possess min. 4 years of Retail Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Experience in managing/ leading a team of staff.
• Possess good Retail, FMCG or Supermarket industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description & Requirements

Responsibilities:

• Provide IT support for end client IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 5 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGosystemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations. We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.

Responsibilities:

• Integrating IT Infra and IT Application System to meet the project’s needs.
• Create detection use cases and fine tune detection rules to strengthen detection and reduce false positives.
• Identify and evaluate the risk to eliminate or mitigate risk in a computer system or network.
• Resolving technical problems as they arise.
• Inform System Manager about any problems with the current technical solutions being implemented.
• Support and coordinate, maintenance, patching, upgrade and troubleshooting of security systems.
• Assist in Cybersecurity project implementations to ensure that the application development team can deliver application solutions.

Skills and Qualifications

• Bachelor's degree in Computer Science, Software Engineering or equivalent with 2 to 8 years’ experience in Linux and/or Windows Server administration.
• Minimum 2 to 5 years Linux and/or Windows Server systems & security setup and deployment experience.
• Extensive knowledge and experience deploying with security product, eg: Tenable, Privilege Access Management, EDR, DAM, Endpoint Protection, etc.
• Experience deploying Critical IT infrastructure in Government Cloud Data Centre and/or on-prem setup.
• Experience in software engineering and system design architecture
• Knowledge and experience working with DevOps tools, Windows and VMWare.
• Strong knowledge of security, controls, privacy and compliance in the government services domain

Oracle delivers world class Linux and virtualization solutions for international business customers. We are seeking a Principal Account Manager that can sell our solutions to senior business and technical decision makers in major global corporations.

Oracle Linux enables organizations to meet future needs by providing optimal application performance, minimal downtime, reduced security and corporate compliance risk and lower total operating costs. We aim to make Oracle Linux the world leading Linux distribution. Oracle Linux Premier Support provides world class global 24x7 support and problem resolution in 145 countries. We believe the quality of this support is unmatched by any other provider and includes access to new versions of the distribution, high availability tools, back porting, bug fixes and patch updates all packaged within a 10-year life cycle support model. (https://www.oracle.com/linux/)

Oracle Virtualization enables customers to rapidly deploy critical enterprise application and private cloud infrastructure solutions. Oracle Virtualization facilitates the deployment and operation of your enterprise applications on a fully certified platform to reduce operations and support costs while simultaneously increasing IT efficiency and agility. Going beyond simple server consolidation, Oracle Virtualization server virtualization is designed to enable rapid enterprise application deployment and simplify lifecycle management. (https://www.oracle.com/virtualization/)

Oracle VirtualBox, the world’s most popular open source, cross-platform, virtualization software, enables developers to deliver code faster by running multiple operating systems on a single device. IT teams and solution providers use VirtualBox to reduce operational costs and shorten the time needed to securely deploy applications on-premises and to the cloud. (https://www.oracle.com/ph/virtualization/virtualbox/)

Position Details:

Selected candidate will be responsible for attaining a revenue goal within an assigned territory. The individual will also identify opportunities for Oracle’s Services and solutions at existing Enterprises where Oracle is currently in place, as well as opening the door within IT organizations at new customers in the territory.

Essential Responsibilities:

• The selected candidate will be responsible for driving business in the assigned territory.
• Develop new business by driving sales in new Accounts.
• Developing and executing account plans to achieve targets:
• Cold calling, prospecting, qualification, account mapping and presentations.
• Effectively utilize available Oracle’s Sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts.
• Responsible for all aspects of the selling process - Identify, Qualify, Sell, Close and Administer.
• Identify and Generate leads by using networking and other sales tools.
• Qualify, Sell and Close.
• Identify key steps to close sale, identify decision maker and influencers, etc.
• Determine Availability needs and Objectives.
• Gain agreement of proposed solution / Services, tying back to customer business drivers.
• Close significant $ sales across multiple Accounts across assigned territory.
• Administer: Accurate Forecasting of business & keeping records in the internal systems updated

Job Description:

• 5+ years of sales experience in Services and Solutions domain.
• Conversant in Bahasa as the person in this position will need to work with customers and partner in Indonesia, knowing other Asian languages is an added advantage
• Ability to make presentations & excellent communication skills.
• Aggressive selling approach and yet be a good team player.
• Strong network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business for Oracle.
• Leverage current / running customer contacts and be able to generate revenue within first 30 days.
• Experience with Lead generation and sales closure.
• Strong exposure on handling the assigned Market.
• Track record of managing relationships with large accounts.
• Perseverant with ability to meet deadlines and targets.

Key Success Criteria:

• Ramp up on Oracle’s Linux/ Oracle VM/ support services within 2-3 weeks.
• Building pipeline within 4-6 weeks.
• Build forecast for the quarter within 6-8 weeks.
• Book business within 60 days.
• Cold/customer calling is an integral & most important aspect of this job profile

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities

• Advise clients on both Singapore and international tax matters, helping them understand the pricing impacts of goods and services transactions between related parties and offering guidance on tax considerations in various deals.
• Assist clients in adhering to transfer pricing regulations, designing comprehensive tax and transfer pricing strategies in line with OECD and Singapore transfer pricing guidelines.
• Collaborate with international clients to understand their business models, developing transfer pricing policies that align with these models.
• Conduct functional analysis interviews, benchmarking studies, and issue analysis for the preparation of transfer pricing documentation.
• Identify planning opportunities based on OECD and Singapore TP Guidelines to benefit clients.
• Coordinate with Mazars global network firms to address client issues.
• Oversee regional and/or global transfer pricing projects, ensuring smooth project management and timely delivery.
• Manage and execute transfer pricing audits and other regional TP projects.
• Work alongside staff, peers, and partners to deliver transfer pricing solutions and strategies to multinational clients in the financial services sector, both in Singapore and globally.
• Lead the team through functional analysis, industry research, and benchmarking studies, applying insights to assess client positions and develop effective strategies.
• Guide the team in providing transfer pricing policy advice and preparing documentation.
• Review and offer recommendations on client agreements or documents for compliance and risk mitigation.
• Identify cross-business line opportunities for business development while managing transfer pricing engagements.
• Foster strong external and internal relationships with clients, networks, teams, and other service lines.
• Participate in any other ad hoc projects and tasks as needed.

Requirements

• Bachelor's degree in law, finance, tax, accounting, or a related field.
• Motivated, self-driven, and ambitious professional with 5-10 years of experience in Transfer Pricing, ideally within the Asia-Pacific and/or Europe regions and from a professional services firm.
• Preferably experienced in handling TP matters for Financial Services clients and/or Financial Transactions.
• SCTP accreditation is advantageous.
• Strong leadership, interpersonal, and communication skills.
• Proficient in OECD and Singapore TP guidelines.
• Skilled in delivery management, with a focus on timely execution.
• Proven leadership, project management, and analytical abilities.
• Effective team player with a collaborative mindset.

ABOUT UNLEASH THE ROAR! & THE LEAGUES & COMPETITION TEAM

Unleash the Roar! (UTR!) − is a national movement which aims to raise the levels of Singapore football, build strong support systems to nurture our next generation of talents and rally the nation behind the share dream. It is a long-term, whole-of-society effort covering grassroots development, elite youth pathways, infrastructure and community / fan engagement.

A critical part of UTR!’s development pathway focuses on expanding competitive opportunities. The Leagues & Competitions (L&C) team will be responsible for a variety of leagues, competitions and training camps to ensure that our talented young players have the chances to compete regularly and develop their skills in a high-level, intense competitive environment both locally and overseas.

Reporting to the L&C Team Lead, you be responsible for planning, coordinating, and executing primarily the Singapore Youth League (SYL), other local youth competitions and overseas training camps & competitions.

Job Descriptions:

1. Events & Competitions Planning and Coordination:

• Develop comprehensive event, competition & overseas training plans, including objectives, timelines, budgets, and resource allocation.
• Coordinate with stakeholders to understand their vision, goals, and specific requirements.
• Research and recommend venues, vendors, and suppliers that align with needs and budget constraints.

2. Budget Management:

• Create and manage events, competitions & travelling budgets, ensuring all expenses are accounted for and within approved limits.
• Negotiate contracts with vendors, venues, and suppliers to obtain the best terms and pricing.
• Monitor and report on budget performance, making adjustments as needed.

3. Team and Vendor Management:

• Lead and coordinate a team of staff, venue managers, volunteers etc., to assign tasks and oversee their execution towards smooth planning & operations.
• Collaborate with vendors and service providers, ensuring they deliver as per agreed terms and standards.
• Handle on-site logistics, including setup, teardown, and managing event flow.

4. Stakeholder Relations:

• Liaise with key stakeholders such as clubs, sporting associations, technical officials, sponsors, parents regarding competition matters.
• Serve as the primary point of contact for stakeholders, providing regular updates and addressing any concerns.
• Ensure stakeholder's expectations are met or exceeded through effective communication and problem-solving.

5. Logistics and Operations:

• Oversee the logistical aspects of events, competitions & overseas trips, including transportation, catering, equipment, accommodations etc.
• Ensure all regulatory and compliance requirements are met for each event.
• Conduct site visits and inspections to ensure all aspects of the events & competitions are in order.

6. Facilities Planning, Operations and Management:

• Work closely with internal divisions and external stakeholders to plan and manage competition facilities such as the Kallang Football Hub (KFH), SportSG’s network of football facilities, Dual-Use-Scheme (DUS) facilities, and explore new facilities.

7. Post-Event, Competitions & Overseas Training Trips Activities:

• Conduct post-event evaluations to assess the success and identify areas for improvement.
• Prepare and present event reports, including attendee feedback, financial performance, and lessons learned.
• Maintain relationships with stakeholders for potential future collaborations.

Requirements:

• Degree and above from sport management, business administration or related field. Renumeration / package will commensurate with candidates’ qualifications and experience.
• More than 5 years of relevant experience in event management for the Senior Manager level (with minimally 1-3 years in supervisory roles with a strong focus on leadership, strategic planning, operational oversight and stakeholder engagement) and 3-5 years of relevant experience for Manager level.
• Detail-oriented and results-driven.
• Strong project management and vendor management skills.
• Organizational skills and the ability to manage multiple projects simultaneously.
• Ability to manage risk and ambiguity, define scope, and manage multiple priorities and internal/external stakeholders’ expectations to meet objectives.
• Strong interpersonal and stakeholder management skills, with the ability to engage stakeholders across all levels.
• High-level verbal and written communication skills.
• Experience in managing disputes and resolving conflicts effectively.
• Customer service orientation and the ability to provide excellence service to teams / clubs, participants and parents involved in the competitions.
• This job will require some weekend work with time-off provisions.

We regret that only shortlisted candidates will be notified.

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

As a Senior Desktop Engineer, the broad area of your job responsibilities will cover the following:

· Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

· Performed Desktop Support services to users

· This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

· Perform imaging/re-imaging

· Perform asset inventories

· Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

· Updates Incident records

· Creates and updates work instructions (where necessary)

· Document standards and procedures (where necessary)

Ideal candidate should possess the following:

· Min 3 years’ Service Desk front and back-office experience with experience in leading a team

· Experience in managing virtual team

· Strong people management and leadership skills

· Strong analytical and project management skills

Job Description

• provide adhoc technical support on daily basis ;
• see through the implementation of custom mobile app ;
• set up and maintenance of servers ;
• procurement and recording of company IT assets ;
• diagnose and troubleshoot technical issues

Job Requirements

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Good understanding of computer systems, mobile devices, mobile applications and other tech products (including maintenance of CPU set)
• Familiar with infrastructure set-up, server/firewall set-up, administration of server and domain (including domain migration)
• Proficient in Microsoft Excel (VBA is a plus)
• Excellent problem-solving and communication skills
• Diploma in Information Technology, Computer Science or relevant fields

Oracle delivers world class Linux and virtualization solutions for international business customers. We are seeking a Principal Account Manager that can sell our solutions to senior business and technical decision makers in major global corporations.

Oracle Linux enables organizations to meet future needs by providing optimal application performance, minimal downtime, reduced security and corporate compliance risk and lower total operating costs. We aim to make Oracle Linux the world leading Linux distribution. Oracle Linux Premier Support provides world class global 24x7 support and problem resolution in 145 countries. We believe the quality of this support is unmatched by any other provider and includes access to new versions of the distribution, high availability tools, back porting, bug fixes and patch updates all packaged within a 10-year life cycle support model. (https://www.oracle.com/linux/)

Oracle Virtualization enables customers to rapidly deploy critical enterprise application and private cloud infrastructure solutions. Oracle Virtualization facilitates the deployment and operation of your enterprise applications on a fully certified platform to reduce operations and support costs while simultaneously increasing IT efficiency and agility. Going beyond simple server consolidation, Oracle Virtualization server virtualization is designed to enable rapid enterprise application deployment and simplify lifecycle management. (https://www.oracle.com/virtualization/)

Oracle VirtualBox, the world’s most popular open source, cross-platform, virtualization software, enables developers to deliver code faster by running multiple operating systems on a single device. IT teams and solution providers use VirtualBox to reduce operational costs and shorten the time needed to securely deploy applications on-premises and to the cloud. (https://www.oracle.com/ph/virtualization/virtualbox/)

Position Details:

Selected candidate will be responsible for attaining a revenue goal within an assigned territory. The individual will also identify opportunities for Oracle’s Services and solutions at existing Enterprises where Oracle is currently in place, as well as opening the door within IT organizations at new customers in the territory.

Essential Responsibilities:

• The selected candidate will be responsible for driving business in the assigned territory.
• Develop new business by driving sales in new Accounts.
• Developing and executing account plans to achieve targets: Cold calling, prospecting, qualification, account mapping and presentations.
• Effectively utilize available Oracle’s Sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts.

Responsible for all aspects of the selling process - Identify, Qualify, Sell, Close and Administer.

• Identify and Generate leads by using networking and other sales tools.
• Qualify, Sell and Close.
• Identify key steps to close sale, identify decision maker and influencers, etc.
• Determine Availability needs and Objectives.
• Gain agreement of proposed solution / Services, tying back to customer business drivers.
• Close significant $ sales across multiple Accounts across assigned territory.
• Administer: Accurate Forecasting of business & keeping records in the internal systems updated

Job Description:

• 8+ years of sales experience in Services and Solutions domain.
• Conversant in Bahasa as the person in this position will need to work with customers and partner in Indonesia, knowing other Asian languages is an added advantage
• Ability to make presentations & excellent communication skills.
• Aggressive selling approach and yet be a good team player.
• Strong network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business for Oracle.
• Leverage current / running customer contacts and be able to generate revenue within first 30 days.
• Experience with Lead generation and sales closure.
• Strong exposure on handling the assigned Market.
• Track record of managing relationships with large accounts.
• Perseverant with ability to meet deadlines and targets.

Key Success Criteria:

• Ramp up on Oracle’s Linux/ Oracle VM/ support services within 2-3 weeks.
• Building pipeline within 4-6 weeks.
• Build forecast for the quarter within 6-8 weeks.
• Book business within 60 days.
• Cold/customer calling is an integral & most important aspect of this job profile

To provide excellent service to our clients and ensure recommendations are done based on customers’ concerns.

To achieve personal sales target and assist in achieving monthly sales target set out for the branch.

To motivate staff in building teamwork and create a good working environment.

To assist the Branch Manager to run the outlet efficiently and effectively.

To create teamwork among colleagues & good communication.

To assist in making cold-calls to customer

To accept any additional responsibilities assigned to you by the management.

• Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.

• Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support)

• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up

• Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary

• Contribute and maintain a knowledge base of frequently asked questions and solutions.

• Vendor coordination for customer onsite support when necessary

• Adhere to data centre routine and security procedures

• Working in a rotating shift schedule to ensure 24x7 coverage

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

The role of Lead Consultant helps with less complex client business transformations by using Information Technology to create new opportunities. This role maintains knowledge of evolving trends within one emerging technology area and applies this to assist with the outlining of opportunities for client organisations in order to deliver new business capabilities, profitable business growth as well as competitive cost efficiencies. This role provides assistance with the analysis and interpretation of data to unearth issues, weaknesses and problems, comprehend the causes and formulate recommendations and solutions that will drive small business changes.

What you'll be doing

Education:

• A bachelor’s degree in Architecture, Engineering, Construction Management, or a related field is generally preferred.
• Advanced degrees or certifications in BIM, project management, or related fields can enhance prospects (e.g., LEED, PMP, or specific BIM certifications).

Work Experience

• 5 years of experience in BIM management or related positions, demonstrating leadership in large-scale projects.
• Extensive experience in developing BIM execution plans, setting up project standards, and ensuring compliance with industry best practices.
• Experience in training and mentoring staff on BIM processes and tools.
• Proven experience in leading BIM implementation on projects, managing BIM workflows, and collaborating with multidisciplinary teams.
• Proficiency in using BIM software tools (e.g., Revit, Navisworks, ArchiCAD) and knowledge of interoperability standards.

Collaboration and Communication Skills:

• Strong interpersonal skills to facilitate collaboration between architects, engineers, contractors, and other stakeholders.

Skills Required:

• Advanced proficiency in BIM software and tools (e.g., Autodesk Revit, Navisworks, Civil 3D, BIM 360).
• Understanding of modeling techniques, data management, and visualization tools.
• Knowledge of building codes, regulations, and standards relevant to the construction industry.
• Experience in specific sectors (e.g., commercial, residential, infrastructure) can be beneficial.
• Understanding of emerging trends in construction technology, sustainability, and smart building practices.

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad hoc duties as assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

A Leading IT Solutions Provider is looking for IT Support Engineers to join their team as part of their growth expansion plans.

In this role, you will:

• Provide troubleshooting and integration support for IT systems and products
• Software testing and system support for any bug fixes
• Provisioning and preventive maintenance of IT solutions and products
• Software upgrades and implementation

You will need:

• Diploma in Information Technology / Computer Science or equivalent
• Sound technical knowledge of Windows servers, Cisco routering and switching
• Hands-on experience providing hardware and software technical support and services
• Strong communication skills to liaise with external stakeholders

If you're interested in this role or know someone who would be suitable, click 'apply now' to submit an up-to-date copy of your CV or email [email protected].

EA Reg Number: R1987315

EA License Number: 23C2056

Company Registration No: 199501238M

Test Engineer

Our reputable client is looking for a System Test Engineer (IT) to handle test plan, design, planning and setting up Test Lab. The incumbent is required to lead Installation, checkout, integration and testing (ICIT) at customer’s sites.

Responsibilities:

• Involved in System Test Plan and System Engineering Design.
• Responsible for Planning and Setting up Test Lab and conduct Factory Acceptance Test.
• The ability to perform Troubleshooting and Resolving System Faults and Perform On-Site Acceptance Test.
• Involved in lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

• Strong in performing System Test and Design.
• Strong knowledge in handling Infocomm Technology, RedHat Linux, Virtual Environment, Network Security.
• Experience in handling System Test Plalnning and Troubleshooting.
• Minimum 2 years of System Test experience.
• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Singaporeans Only.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities

· Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gathering, defining scope and objectives, ensuring that system implementation meet users’ requirements and within deadline.

· Provide day-to-day support and enhancement of the systems.

· Generate reports using crystal reporting tool on a daily/monthly/ad-hoc basis

· Provide application support in resolving and troubleshooting problems together with internal, external stakeholders and vendors for further investigations.

· Maintain user documentation including release notes, training guides and UAT documentation.

· Ensure compliance of all security measures in application development processes.

· Manage system access roles/ rights and user-ids (add/ modify/ delete)

· Partner with process owners and users to integrate technical and application components to identify solution to meet business process requirements.

· Identify, source and recommend new innovative functionalities and IT solutions that add value to the operation needs.

· Hands-on exploration of new software products

· Provide first-level of support of Windows, M365, Sharepoint, firewall, routers and network switches.

· Undertake any other assignments as required.

Requirements

· Diploma / Degree in Computer Science, Computer Engineering or equivalent

· Minimum of 3 years working experience in application development and managing IT projects.

· Preferably those with good technical knowledge in implementing and maintaining IT systems using Oracle, SQL, Microsoft products including Microsoft 365 and Sharepoint.

· Strong team player with good communication and interpersonal skills

· Strong analytical skills and problem-solving ability to work independently and in a fast paced environment.

· Experience in IT network, servers and infrastructure.

· Good experience and exposure to latest IT gadgets, products and solutions.

· The successful candidates will be placed in different position level based on their working experiences/education level

If our challenges meet your aspirations, please submit your detailed resume, stating current and expected salary, contact telephone number.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Prefer minimum 1-2 years of work experience in Business-to-Business sales or in Business development role in IT field.
• Prefer Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.
• Basic + Commission

• Working days: 5 days + Alternate Saturday (full day)
• Working hour: 8:30am - 6pm
• Salary: $1900 - $2500
• Office Location: Near Ubi / MacPherson MRT

Responsibilities:

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Manage VMware and Vcenter environments
• Configure and manage Meraki switches/access points and Fortigate firewalls
• Maintain Windows servers and work with MS-SQL and IIS servers to support vendor development projects and generate queries for reports
• Maintain Windows workstations and laptops
• Oversee backup and recovery processes, and implement disaster recovery plans
• Collaborate with HQ to ensure compliance with IT standards, including updating ISO documentation as needed

Requirements:

• Must have at least a Diploma or Degree in Computer Science, Information Technology, or a related field
• 2 years of experience in IT infrastructure management
• Proficient in managing Windows servers and workstations
• Experience with VMware and Vcenter
• Familiarity with Meraki and Fortigate products
• Skilled in SQL and IIS server management
• Experience in installing and configuring Office 365

To apply, please visit www.gmprecruit.com and search for Job Reference: 24920

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Position: Contract (1 year, Extendable)

Experience: 6+ years

Work Location: One@Changi

Job Responsibilities:

• Conducts requirements analysis and collaborate with business units to elicit and review business requirements
• Work with cross functional teams to analyse and define the integration requirements between different systems, highlighting any dependencies and impacts
• Responsible to analyse and define detailed functional and non-functional requirements based on the business requirements
• Monitor and manage risks/issues related to the requirements and scope creep
• Work with offshore test team to translate requirements to test scenarios and test cases. Validates test result to ensure the fixes are tested correctly before rolling out to production.
• Clarify test findings escalated by test team and classify the findings accordingly (either as a defect or change request)
• Liaise with the relevant teams including vendors to investigate reported issues/problem, identify root cause/impact, implement workaround and fixes to resolve issue.
• Manage the outstanding defects/change requests, prioritize with business units and plan for the fix or implementation.
• Provide L3 production incident analysis, resolving, handle user queries and change requests.
• Maintain up to date knowledge based or documents related to application features and processes (subject matter expertise)

Job Requirements:

• Bachelor’s Degree in Computer Science, Information Systems, or other related field
• 7+ Years of experience with specialization on Payments implementations, with exposure to methodologies and frameworks for business analysis
• Experience in Payment & Settlement systems with strong domain knowledge of Asia Pacific payment systems (e.g. RTGS, NEFT, ACH, CITAD, G3 Fast, Payroll etc.)
• Excellent Knowledge of ISO20022 payment standard and SWIFT messages
• Experience with TCS Bancs Payments product preferred
• Familiar with project management fundamentals and change management processes
• Excellent analytical, troubleshooting and problem solving skills
• Strong verbal and written communication skills
• Excellent interpersonal and negotiation skills
• Strong planning, organizational and time management skills
• Self-motivated and possess drive, and ability to work independently and a good team player
• Experience in software development lifecycle (SDLC) and exposure to Agile methodology
• Knowledge in Java/J2EE platform, Oracle DB, SQL, Unix/Linux, IBM WAS (would be a plus)

We are looking for a skilled Business Analyst with a strong background in FinTech domain (Payments Gateways, Trading, Digital Assets, Fiat, etc.) to join our team. You will be responsible for managing the day-to-day operations of various online applications and ensuring smooth project execution.

• Competitive remuneration package (up to $6,500 + AWS + VB).
• Hybrid working arrangement.
• Work on innovative projects in the FinTech space.

Key Responsibilities:

• Oversee end-to-end project management, ensuring timely delivery and quality standards.
• Participate in key project activities such as Market Research, Requirement Gathering, User Acceptance Testing, Training, and Implementation.
• Coordinate resources and collaborate with third parties for flawless project execution.
• Manage client relationships and ensure stakeholder alignment throughout the project lifecycle.
• Create and maintain comprehensive project documentation and ensure all team members are aligned on project tasks.
• Identify potential project risks and recommend mitigating measures to manage them effectively.
• Identify which issue to escalate to the appropriate resolver group.
• Ensure Service Level Agreements (SLAs) are met for both projects and incidents.

Requirements:

• Singaporean only.
• Bachelor’s degree in Computer Science or a related field.
• Minimum 2 years of experience as a Business Analyst in the FinTech/Payments industry.
• Prior hands-on experience or Knowledge with software development and web technologies.
• Strong communication and interpersonal skills.
• Prior experience in FinTech projects (Trading/Blockchain/Capital Markets/Financial Payment/Fiat) will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)