Sales Consultant for Website Designing/IT and Digital Marketing projects

We are seeking a dynamic and results-driven Sales Executive to join our team, focusing on website design and digital marketing projects. The ideal candidate will have a passion for technology, marketing trends, and digital solutions. This role is responsible for identifying new business opportunities, building relationships with clients, and closing deals to drive revenue growth.

Key Responsibilities:

1. Prospecting & Lead Generation:Identify and generate leads through cold calling, networking, and other strategies.
   Research and reach out to potential clients, understanding their business needs and goals. Maintain a database of potential customers and follow up to convert leads into sales.
   
2. Client Consultation:Understand client requirements for website design, development, and digital marketing (SEO, PPC, Social media, etc.). Conduct detailed consultations to explain the company’s service offerings and propose suitable solutions.
   Present proposals, including pricing, timeline, and project scope, tailored to client needs.
   
3. Sales Presentations & Negotiations: Create and deliver compelling sales presentations to prospects and key decision-makers. Negotiate contracts, pricing, and project terms in collaboration with the project management and technical teams.
   Close sales by building rapport, overcoming objections, and addressing client concerns.
   
4. Relationship Building: Build and maintain strong relationships with new and existing clients. Serve as the point of contact for all client inquiries, ensuring timely communication and project updates. Collaborate with internal teams to ensure client satisfaction throughout the project lifecycle.
   
5. Market Research & Competitor Analysis: Stay updated on industry trends, emerging technologies, and competitor offerings in web design and digital marketing. Provide feedback to management regarding customer needs and the evolving marketplace.
   
6. Sales Targets & Reporting: Achieve monthly, quarterly, and annual sales targets set by management. Prepare regular sales reports, including forecasting, lead status, and performance analysis. Work closely with the marketing team to optimize lead generation efforts and refine sales strategies.

Requirements:

• Education: Bachelor's degree in Marketing, Business Administration, or a related field (or equivalent experience).
• Experience: 2-5 years of experience in sales, preferably within the digital marketing or web design industry.
  Proven track record of achieving sales targets.
• Skills: Strong knowledge of website design, development, and digital marketing services (SEO, PPC, social media marketing).
  Excellent communication, negotiation, and presentation skills.
  Ability to work independently and in a team environment.
  Proficiency in CRM tools and sales management software.

Preferred:

• Familiarity with industry tools such as WordPress, Shopify, Google Analytics, and marketing automation platforms.
• Experience with B2B sales and large enterprise clients.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunity to work with a dynamic team in a fast-growing industry.
• Professional development and training opportunities.
• Health and wellness benefits.

Job Responsibilities:

• Monitoring of BMS systems, critical facilities equipment and other equipment associated with the data centre environment including fire safety, plumbing, mechanical, and electrical systems.
• Respond and perform all remote hands requests within the Operational and Service Level Agreements.
• Ensure effective implementation of data centre safety, security and customer support policy and procedures.
• Oversee the security operations onsite, including processes, manpower and ability to use security software systems.
• Co-ordinate and support all internal contractors and vendors activities onsite, including reviewing of Permit-To-Work (PTW) documents.
• Create accurate and regular reporting to internal stakeholders when necessary.

Job Requirements:

• At least 1 year of relevant work experience in a facility operations environment
• Commit to rotating shift working hour
• Possess general knowledge of M&E and Network Infrastructure.
• Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, Generator, DRUPs, CRAUs, Chiller.
• Possess relevant facilities management and/or data centre related certifications, such as ITIL, CDCP, CDCS.
• Knowledge in cloud technology, network, data centre facilities, system applications and IT systems

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

Key Responsibilities:

• Developing comprehensive communication plans that align with project objectives and stakeholder needs.
• Formulating adoption strategies to ensure smooth transition and acceptance of new initiatives.
• Creating a variety of communication materials, including presentations, newsletters, emails, and intranet content.
• Implementing communication strategies to support change management, making sure stakeholders comprehend the changes and their effects.
• Collaborating closely with project managers, team members, and other departments to ensure messaging is consistent across the organization.
• Designing visual aids like charts, graphs, and infographics to effectively communicate complex information.
• Coordinating training sessions and developing materials to assist stakeholders in adapting to new processes or technologies.
• Utilizing various communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms, to enhance communication efforts.
• Gathering and analyzing stakeholder feedback on the effectiveness of communication and making improvements based on this feedback and best practices.
• Managing multiple work streams and priorities to guarantee seamless project execution.
• Providing strategic communication support for key initiatives, including system upgrades (e.g., from Windows 10 to Windows 11), Data Classification, and Mobile Security enhancements.

Requirements:

• At least 5-7 years of experience in communication roles, preferably within IT or technology-focused environments.
• Proven experience in supporting communication efforts for large-scale projects or within a PMO.
• Demonstrated experience in developing and executing communication strategies to support change management initiatives.
• Solid background in creating various communication materials such as presentations, newsletters, emails, and intranet content.
• Experience working closely with project managers, team members, and other departments to ensure cohesive and consistent communication.
• Proficiency with communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms.
• Experience in creating visual aids, such as charts, graphs, and infographics, to convey complex information effectively.
• Proven ability to gather and analyze stakeholder feedback and implement continuous improvements in communication practices.
• Experience providing communication support for strategic IT initiatives, such as system upgrades, data classification projects, or security enhancements.

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

We are currently looking for a Sales Specialist for an established distributor to oversee their Cardiac equipment portfolio.

This is an established portfolio of products and customers which will offer you the opportunity to have early sales success. These products are from some of the best companies in this space, so demand is high too!

The Sales Specialist will be responsible for:

• Drive sales of critical care consumables by providing tailored solutions to both existing and prospective clients.
• Collaborate with the Team Lead on department planning, workflow optimization, and equipment recommendations for renovation and new projects.
• Maintain and strengthen customer relationships by delivering excellent service and ensuring high levels of client satisfaction and retention.

The Sales Specialist will be / have:

• Relevant sales experience, preferably with cardiac products
• Ex sonographers or cardiac technologists are welcome to apply with minimum 2 years of sales experience
• Strong communication and interpersonal abilities, with the capacity to build strong relationships
• Degree qualified

If you feel you would be suitable then please get in touch for a further conversation.

Reg No. R1871342
BeathChapman Pte Ltd
Licence no. 16S8112

The Senior Specialist (Modern & Contemporary Art) is responsible for orchestrating the Modern & Contemporary Art Auction, requiring good knowledge of the art market and strong client relationship management to bring in business for the department.

ESSENTIAL JOB FUNCTIONS (Duties include but are not limited to the following):

• Reach out to major clients (collectors, dealers, corporations, institutions) in the sale of high value property.
• Active participation in sourcing and selling of the department works
• Function as liaison with overseas specialists group, working on appraisals as a means of generating new long-term business opportunities and reconnecting with inactive clients.
• Review incoming photo inquires with department to determine property sale potential and value.
• Research property including authenticity, bibliography, provenance and exhibition history.
• Direct the catalogue production and layout.
• Participate in Telephone Bidding with clients during the auction.
• Work with buyers during sale week to market and pre-sell the sale.
• Participate in pre-selling upcoming auctions through targeted marketing efforts.
• Coordinate and produce materials and information for Press and Marketing.
• View and visit competitors' auctions and track overall results.
• Actively participate in events, art fairs, and other functions to represent the auction house.
• Work on special projects as assigned by Director.
• Other duties as assigned by Director.

QUALIFICATION REQUIREMENTS:

• Bachelor's degree or equivalent work experience in applicable Art History.
• Chinese language proficiency required.
• Minimum of 5 years paid work experience in related field.
• Knowledge of the auction business.
• Demonstrated ability in appraising property and business-getting.
• Knowledge of E-mail, Spreadsheet, Word Processing and Presentation software (Microsoft Office preferred).
• Ability to learn 33 Auction systems including Box, AuctionFlex, AuctionMobility and website.
• Excellent communication and interpersonal skills, including superior written and spoken communications.
• Superior client service skills.
• Demonstrated ability to multi-task and prioritize.
• Strong follow-up skills with attention to detail.
• Ability to work within a team environment.

This position is an additional headcount within the team to enhance client support and service delivery.

Responsibilities:

• Client Assistance: Provide exceptional service to clients by addressing inquiries, resolving issues, and ensuring a positive experience.
• Administrative Support: Assist Relationship Managers (RMs) with scheduling meetings, maintaining accurate client records, and performing other ad-hoc tasks assigned by RMs.
• Documentation Management: Handle the preparation, review, and processing of account opening documents, investment transactions, and compliance-related paperwork.
• Coordination: Collaborate with internal teams, such as compliance and operations, to ensure seamless service delivery.
• Reporting: Generate and distribute reports on client portfolios and investment performance.
• Relationship Management: Build and maintain strong relationships with clients, understanding their financial goals and needs.

Qualifications:

• Basic understanding of finance, business, or a related field.
• Knowledge of compliance and KYC processes is advantageous.
• Previous experience in wealth management or financial services is preferred, but not required.
• Strong communication and interpersonal skills.
• Proficiency in financial software and Microsoft Office Suite.
• Detail-oriented with strong organizational skills.
• Ability to speak and write Japanese is a plus, but not mandatory.

Skills:

• Ability to multitask and manage time effectively.
• Strong analytical and problem-solving skills.
• Customer-focused with a positive attitude.

Salary: Negotiable based on experience.

Job Responsibilities:

• Address potential issues and opportunities through regular communication with users and process owners.
• Assess and evaluate security risks related to systems, applications, and infrastructure to uncover potential threats and vulnerabilities.
• Keep security, software, and system updates and maintenance current to ensure optimal performance.
• Offer first-line support to businesses.
• Handle change requests and issues.
• Collaborate with the global support team to identify and implement improvements.
• Provide support and enhancements.
• Take responsibility for solution delivery, including necessary documentation.

Requirements:

• Min. Diploma in Information Technology/Computer Science or equivalent
• Knowledge of SAP (EWM, FI, SD, MM, PP) and Automation process
• Knowledge of Oracle Database Administration and managing windows server/linux environment
• Able to work independently and good time management skill
• Deep business functional capabilities and expertise, a collaborative team member
• IT related experience such as RPA will be advantageous
• Good verbal and written communication skills, strong attention to details
• Solution and Technical leadership
• Able to develop team’s skill, collaborate, focus and motivate others
• Minimum two years’ work experience as IT System Engineer

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Description:

Manages the function and staff encompassing information technology infrastructure needs across the enterprise including local area networks (LAN), wireless networks (WLAN), wide area networks (WAN), firewalls, servers, network load balancers (NLB), application delivery controllers (ADC), voice/communication systems (PBX/UC), network/server monitoring tools (NMS/SNMP/WMI), storage, and data backup/recovery

Requirements:

• Bachelor Degree in Information Technology or relevant qualifications
  Minimum 10-12 years of relevant experience in similar industry
  Good knowledge of Microsoft Network and Server Management.
• Good knowledge of Firewall set up.
• Working knowledge of CISCO products is preferable.
• Proficient in Microsoft Active Directory topology and in-depth working knowledge of Microsoft network environment with working experience.

Interested candidates, please kindly send your updated CV to [email protected]

Tempserv (06C3745)

R1983591

Key Responsibilities:

1. Efficient Client Support:

• Respond to clients' inquiries via hotline and email, providing accurate information, guidance, and timely resolutions to their concerns.
• Maintain professionalism and empathy throughout all interactions, demonstrating a efficient commitment to delivering world-class customer service.

2. Complaint Management and Resolution:

• Thoroughly investigate and follow up on customer complaints, coordinating with relevant internal departments to identify appropriate solutions.
• Proactively escalate issues when necessary, ensuring prompt attention and resolution to critical matters while keeping clients informed throughout the process.

3. Customer Feedback and Advocacy:

• Collect, analyse, and report on customers' opinions, preferences, and pain points, serving as a vital link between clients and the business.
• Promptly escalate urgent issues and suggest improvement opportunities to senior management, contributing to continuous enhancement of our products and services.

4. Customer Satisfaction and Loyalty Enhancement:

• Develop and implement strategies aimed at increasing customer satisfaction, such as personalized engagement initiatives, educational resources, or process optimizations.
• Cultivate lasting relationships with clients by understanding their evolving needs, anticipating challenges, and proactively offering tailored support and solutions.

5. Ad-hoc Tasks

• Take on additional ad-hoc tasks and special projects as assigned by your manager to support the team and business objectives

Requirements:

1. Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

2. Technical Experience and Industry Knowledge:

• A minimum of 3 years of solid experience in customer success, client servicing, or technical account management, preferably within the payment services industry, eCommerce marketplaces, or technology sector.
• Demonstrated understanding of payment processing systems, online marketplaces, and related regulatory environments, with the ability to discuss technical aspects and integrations.
• Excellent organizational skills with the ability to manage multiple priorities, technical projects, and deadlines.

3. Performance and Results Orientation:

• Focus on achieving business targets and delivering measurable results through effective technical customer relationship management.
• Customer-focused mindset, consistently striving to exceed expectations, drive customer loyalty, and provide technical solutions that align with client needs.

4. Technical Communication and Relationship Building Skills:

• Excellent verbal and written communication abilities, with emphasis on translating technical concepts into clear, client-friendly manner..
• Proven ability to establish and nurture good rapport with clients, building trust and fostering long-term partnerships, particularly in technical engagements.
• Ability to collaboratively in a fast-paced, cross-functional environment, liaising between technical teams and customers.

5. Technical Adaptability and Learning Attitude:

• Demonstrated adaptability to evolving technologies and a keen willingness to learn new technical skills to stay ahead in a rapidly changing industry.
• Responsible and proactive approach to problem-solving, displaying resilience in challenging situations and a commitment to finding innovative, technically sound solutions.

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

Responsibilities:

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Requirements:

• Bachelor's degree / Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent (candidates with lesser academic qualifications may be considered for other positions)
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates may be also considered.
• Knowledge in managing and maintaining IT and networking equipment.
• System knowledge and technical skill with experience on the following:

1. System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.
2. System: Red-Hat, Linux
3. Virtualization software: VMware
4. Networking Equipment: Firewall, Routers, Switches

• NAS Storage: SAN Storage, NetApp Storage
• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job responsibilities:

• Lead end-to-end project management including meetings
• Work with relevant teams to provide solutions in a timely manner.
• Provide updates to the company on enhancements, issue and resolution matters.
• Project tracking to ensure enhancement timelines are met.
• Work closely with cross-functional teams to handle any changes to project scope.
• Constantly identify needs for process improvement for better efficiency.

Requirements:

• At least 8-10 years of experience in IT Project Management.
• Bachelor's Degree in Computer Science, Computer Engineering or similar discipline.
• Experience working with system integrators or work in system integrator company, dealing with solutions from different parties such as in-house teams, external vendors.
• Knowledge of delivery methods in material, waterfall and/or scrum.
• Willing to be hands-on in project management.
• Creative in problem-solving (think out of the box).

Must Have Linux/Unix Experience

Job Description:

• To manage the Operation Service Support (OSS) team and all SSG IT Infrastructure activities
• To work with other Sections, Departments, and Site Managers to meet the company objectives
• To guide and supervise team members and establish necessary training for individuals under his responsibility
• To assist Head of Department in managing and controlling of IT-Infrastructure budgets
• To make sure that all the systems under his responsibility works well and are maintained in the desirable way technically and economically
• To jointly set the local IT Infrastructure priorities, taking considerations of business needs and global objectives
• To jointly formulate local IT Infrastructure with Global Service Managers and to execute the defined global strategies
• To be part of IT-International organization and ensure effective and necessary communications with the rest of sites

Requirements:

• MS/BS EE or CS, at least 6 years of experience in IT Infrastructure
• Good communication skills
• Good skills in writing and documentation
• Good team player
• IT Infrastructure related Knowledgeable and experience in LINUX (SuSE), Windows, WAN/LAN
• Experience in project management, vendor management and e-commerce projects

• Permanent position, Salary up to $3,500
• Hybrid work arrangement
• At least 1 year of experience in expense management, accounts payable, or a similar role.

Responsibilities:

• Review and process employee travel and expense reports using the Concur system.
• Verify the accuracy of receipts and supporting documentation, ensuring compliance with company policies.
• Ensure timely reimbursement of approved expenses to employees.
• Confirm that all expenses align with company policies, procedures, and regulatory requirements.
• Provide clear communication of policy guidelines to employees and address any related inquiries.
• Address policy violations with employees and their supervisors when necessary.
• Respond to helpdesk tickets and email queries related to expense reports and the Concur platform.
• Generate and analyze regular reports on travel and expense activities.
• Prepare and organize documentation for audits and compliance reviews.

Requirements

• A Polytechnic diploma in Finance, Accounting, Business Administration, or a related field is preferred.
• At least 1 year of experience in expense management, accounts payable, or a similar role. Familiarity with Concur Travel and Expense is highly desirable, and training will be provided.
• Strong understanding of travel and expense policies and procedures.
• Proficiency in Concur Travel and Expense and other financial software.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Description

• Monitor and maintain office network infrastructure, ensuring optimal performance and security through regular maintenance and updates.
• Manage incidents, change requests and support projects related to network and system operations where needed
• Act as an escalation, point for customer problems & contact for service issues, and commit to SLA requirements of our ticketing system, ensuring timely resolution of technical issues.
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP)
• Implement and maintain IT security measures, including firewalls, to safeguard company data and systems.

Job Requirements

• Diploma or degree in Computer Sciences, Information Technology or a related field preferred
• Minimum 2 years of relevant experience operating in a similar role.
• In-depth knowledge of computer hardware, software, and OS (Windows and macOS).
• Understanding of TCP/IP, IP addressing and LAN technology including switching and routing fundamentals.
• Understanding of incident, problem, and change management processes.
• Competent at documenting standard operating procedures and knowledge articles.
• In-depth knowledge of best practices, control, and monitoring of network infrastructure.
• Ability to cover after-office hours and weekend support when needed.
• Proactive, strong ownership mindset and willingness to learn in a fast-paced environment.
• Good problem-solving and analytical skills.
• Good interpersonal and communication skills to interact effectively at all levels.

Preferred Qualifications:

• Hands-on experience in Windows server administration and basic knowledge in Linux server administration is a plus.
• Professional Qualification - Microsoft Certified/CCNA is a plus.
• Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus.

Potential candidates with limited experience are welcome to apply.

We're on the hunt for a talented Cloud Tools and Automation Specialist to join our clients dynamic team! As a seasoned expert, you'll play a pivotal role in harnessing the power of cloud-based tools and technologies to drive innovation and efficiency across organization.

Your Mission:

• Uncover the perfect cloud tools to safeguard and optimize AWS workloads
• Automate and integrate cutting-edge tools for unparalleled observability and control
• Collaborate with IT teams and stakeholders to ensure seamless cloud adoption and utilization
• Develop and share expertise through comprehensive documentation, training, and best practices
• Troubleshoot and resolve cloud-related issues with ease and precision
• Stay ahead of the curve with emerging cloud trends and technologies
• Foster strong relationships with cloud vendors and partners

Your Profile:

• Bachelor's degree in computer science/engineering or equivalent
• 5+ years of hands-on experience integrating AWS-based tools and technologies
• Proven expertise in cloud cost optimization, financial management, and infrastructure engineering
• AWS Certification - Solution Architect Associate (required) and SysOps Administrator Associate (added advantage)
• Exceptional analytical, problem-solving, and communication skills
• Ability to thrive in a fast-paced environment, meet tight deadlines, and work collaboratively

• Perform daily duty on system monitoring

• Perform incident management and escalate incidents to lvl 2 maintenance team

• Perform weekly EndPoint protection updates

• Perform end user administration of windows AD, RSA and 2FA token

• Perform Certificate renewal and administration for serves and end users

• Perform adhoc administration task on firewall and endpoint protection

• Monitoring and check on physical health status of servers and data center

Requirements:

• Minimum at least a Diploma in Computer Science /Information Technology or equivalent

• At least 2 years of relevant working experience in IT Administration (Recommended)

• Willing to learn.

• Able to work 12 hours rotating shifts.

• Able to Multitask.

• Able to work overtime will be a plus.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

(EAST REGION) - BEDOK

Highlights

• MNC - HRBP
• Comprehensive HR guidance to the business in employee-related and organisational matters
• HR data analytics and data visualization - (decision making)

Responsibilities

1. Strategic HR:

• Provide HR guidance and support to business/stakeholders on matters concerning employees, organisational operations and talent management.
• Execute and oversee HR projects, systems, and processes to match business requirements and objectives
• Ensure compliance with relevant labour policies, employment laws, and legislations.

2. Talent Acquisition and Recruitment:

• Develop and implement comprehensive talent acquisition strategies to attract top talent aligned with organisational goals.
• Collaborate with hiring managers to define job requirements, identify key competencies, and create job descriptions.
• Manage end-to-end recruitment processes, including sourcing, interviewing, and selection of candidates.
• Utilize data-driven recruitment techniques to enhance candidate pipelines and improve hiring outcomes.
• Oversee onboarding processes to ensure and improve candidate and employee experience during their transition into the organisation.

3. Talent Identification and Assessment:

• Conduct talent assessments to identify high-potential employees and emerging leaders.
• Collaborate with senior stakeholders to identify critical skills and competencies required for various roles.
• Develop and maintain talent profiles and succession plans for key positions.

4. Training Program Development and Implementation:

• Design and implement training programs aligned with organisational/business goals and employee development needs.
• Coordinate training logistics, including scheduling, venue selection, and materials preparation.
• Evaluate training effectiveness through feedback analysis and performance metrics.
• Create and build e-learning content to enhance training initiatives.

5. Career Development and Succession Planning:

• Facilitate career development discussions between employees and managers to identify growth opportunities.
• Develop career paths and succession plans for key positions to ensure continuity and readiness for future leadership roles.
• Provide guidance and support to employees in setting and achieving their career goals.

6. Employee Engagement and Retention:

• Work with the team to implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

7. Performance Management Support:

• Provide support and feedback in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Provide training and support to managers and employees on performance management best practices.

8. Data Analytics and Strategic Reporting:

• Utilise advanced data analytics techniques to gather and dissect data pertaining to talent metrics, training efficacy, and employee engagement to facilitate informed decision-making processes.
• Generate comprehensive reports detailing HR metrics, talent management insights, and the impact of training initiatives, tailored for presentation to senior stakeholders and management, to foster a data-driven approach to strategic planning and decision making.

9. Compliance and Best Practices:

• Ensure compliance with relevant labour laws, regulations, and organisational policies in all HR and talent management activities.
• Stay updated on industry best practices and trends in HR, talent management, and training.

10. Support in HR Transformation Initiatives and Projects

• Support the planning, coordination, and execution of HR transformation initiatives aimed at improving HR processes and systems.
• Collaborate with HR team members and stakeholders to implement new initiatives and workflows.
• Monitor and report on the progress of HR projects, identifying any issues or risks and escalating them as necessary and in a timely manner.
• Participate in change management activities to support the adoption of new HR practices and systems.

Requirement

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 8 years of relevant experience in HR, including 2 years in a business partner role with demonstrated emphasis on utilising data analytics for strategic decision-making.
• Comprehensive knowledge of HR functions, covering compensation & benefits, employee relations and engagement, performance management, talent management, executive / tech training, internship, and scholarship management.
• Understanding of relevant labour policies, employment laws, and legislation.
• Proficiency in MS Office suite applications, including MS Excel, MS Word, MS PowerPoint, and HR/TM systems.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Position Overview:
Lead Information and Operational Technology functions for an established Singapore-based telecommunications company, overseeing IT Infrastructure, Cybersecurity, Enterprise Applications, Geographic Information Systems (GIS), and BSS/OSS domains.

Key Responsibilities:
As IT Director, you will be leading Information and Operational Technology functions, including IT Infrastructure, Cybersecurity, Enterprise Applications, Geographic Information Systems (GIS) and BSS/OSS domains.

Strategic Leadership

• Develop and implement IT strategies aligned with company strategic priorities.
• Oversee IT operations, ensuring continuous support for all business applications.
• Enhance IT policies and procedures, adhering to industry best practices.

Security and Business Continuity

• Develop and operationalize IT Disaster Recovery and Incident Response Plans
• Implement robust cybersecurity measures to protect against potential threats.

Budget and Resource Management

• Develop and manage IT budgets, ensuring cost-effectiveness.
• Identify opportunities for cost savings and efficiency improvements.

Stakeholder Management

• Collaborate with Senior Management, Board of Directors, authorities, and vendors.
• Negotiate contracts and manage vendor relationships.

Team Management

• Lead people development and IT talent management.
• Foster a culture of innovation and continuous improvement.

Innovation and Advancement

• Stay current with technological trends and recommend solutions to enhance company efficiency.
• Implement systems to facilitate efficient remote work environments.

Requirements:

• Bachelor's degree in Engineering or Computer Science and related degrees
• 10+ years of experience with IT leadership and people management experience
• Relevant experience in IT and Telco fields with expertise in Telco GIS and OSS/BSS operations
• Familiarity with ITIL or eTOM standards and frameworks
• Strong background in cybersecurity standards and implementations
• Proven track-record in delivering complex IT projects.
• Familiar with IT vendor management and RFP/RFI processes
• Singaporean citizens and PRs will be prioritised.

If you are interested in the above position or other IT leadership positions, please apply with your updated CV or send to Shannagh Wu at [email protected]


Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

• Regional coverage
• Opportunity for growth
• High performing team

Our client is a leading Corporate Bank seeking a AVP/VP, Regional IT Auditor to join the team.

The successful candidate will lead and execute end to end IT Audits in accordance with the Bank's internal audit methodology. Perform continuous monitoring for IT functions to keep in line with market, regulatory changes for to drive audit coverage. Be involved in any strategic initiatives for the IT Audit team where there is a need.

The ideal candidate should have at least 6-12 years relevant experience in audit covering IT Audit within financial services firms. CISA, CISM, CISSP will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely important business stakeholders for your audit work. Travel will be required for this role.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you.


Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

I am current hiring for a insurance company dedicated to delivering innovative solutions across the APAC region. We are seeking a seasoned Program Manager to lead our IT Infrastructure project team, driving strategic initiatives and ensuring seamless project execution.

Role Overview:The Program Manager (PMO) - IT Infrastructure is a senior role responsible for managing a team of project managers overseeing IT infrastructure projects across APAC. This role requires extensive experience in project management, strategic planning, team leadership, and a comprehensive understanding of IT infrastructure. The ideal candidate will play a crucial role in guiding the team, developing roadmaps, and aligning project strategies with business objectives.

Key Responsibilities:

• Team Management: Lead and manage a team of Project Managers responsible for IT infrastructure projects across the APAC region, providing direction, support, and guidance to ensure project success.
• Strategic Planning: Develop, implement, and maintain roadmaps, strategies, and plans to guide the team in managing the IT infrastructure, ensuring alignment with business goals and regional priorities.
• Project Oversight: Oversee the planning, execution, and delivery of IT infrastructure projects, ensuring timely completion within scope and budget. Guide project managers in managing their individual projects when needed.
• Task Distribution: Efficiently allocate tasks and responsibilities across the team, ensuring that resources are optimized and projects are aligned with overall strategy.
• Budget Management: Oversee the regional IT infrastructure budget, developing comprehensive budget plans, and ensuring adherence to financial guidelines. Present and justify budget requirements to finance and senior management teams.
• Reporting & Communication: Write detailed reports and updates to keep the team and stakeholders aligned with project progress and strategic initiatives. Communicate clearly and effectively to present plans to finance and management teams.
• Stakeholder Management: Collaborate with cross-functional teams, including finance and other management, to ensure the successful implementation of IT infrastructure projects.
• Infrastructure Expertise: Leverage your all-rounded IT infrastructure knowledge to provide insights and guidance to the team, ensuring best practices are followed and projects are strategically aligned.

Key Requirements:

• 7+ years of experience in program or project management within IT infrastructure.
• Proven experience managing a team of project managers, with strong leadership and team-building skills.
• All rounded knowledge of IT infrastructure, including networks, servers, data centers, and cloud services.
• Demonstrated experience in developing roadmaps, strategies, and plans for IT projects.
• Strong budget management skills with the ability to create and present financial plans to stakeholders.
• Excellent communication and presentation skills, with the ability to articulate complex strategies clearly to non-technical stakeholders.
• Strong organizational and multitasking abilities, with a track record of successfully overseeing multiple projects simultaneously.
• Ability to work effectively in a fast-paced, dynamic environment, adapting to changing priorities and requirements.

Key Responsibilities:

1. Efficient Client Support:

• Respond to clients' inquiries via hotline and email, providing accurate information, guidance, and timely resolutions to their concerns.
• Maintain professionalism and empathy throughout all interactions, demonstrating a solid commitment to delivering world-class customer service.

2. Complaint Management and Resolution:

• Thoroughly investigate and follow up on customer complaints, coordinating with relevant internal departments to identify appropriate solutions.
• Proactively escalate issues when necessary, ensuring prompt attention and resolution to critical matters while keeping clients informed throughout the process.

3. Customer Feedback and Advocacy:

• Collect, analyse, and report on customers' opinions, preferences, and pain points, serving as a vital link between clients and the business.
• Promptly escalate urgent issues and suggest improvement opportunities to senior management, contributing to continuous enhancement of our products and services.

4. Customer Satisfaction and Loyalty Enhancement:

• Develop and implement strategies aimed at increasing customer satisfaction, such as personalized engagement initiatives, educational resources, or process optimizations.
• Cultivate lasting relationships with clients by understanding their evolving needs, anticipating challenges, and proactively offering tailored support and solutions.

5. Ad-hoc Tasks

• Take on additional ad-hoc tasks and special projects as assigned by your manager to support the team and business objectives

Requirements:

1. Education:

• Bachelor’s degree in Business Administration, Finance, or a related field

2. Experience and Industry Knowledge:

• A minimum of 3 years of solid experience in customer success, client servicing or account management, preferably within the payment services industry or ecommerce marketplaces.
• Demonstrated understanding of payment processing, online marketplaces, and related regulatory environments.
• Solid organizational skills with the ability to manage multiple priorities and deadlines

3. Performance and Results Orientation:

• Deep focus on achieving business targets and delivering measurable results through effective customer relationship management.
• Customer-focused mindset, consistently striving to exceed expectations and drive customer loyalty.

4. Exceptional Communication and Relationship Building Skills:

• Proven ability to establish and nurture rapport with clients, building trust and fostering long-term partnerships.
• Ability to work collaboratively in a fast-paced, cross functional environment.

5. Adaptability and Learning Attitude:

• Demonstrated adaptability to changing circumstances and a keen willingness to learn new skills and technologies to stay ahead in a rapidly evolving industry.
• Responsible and proactive approach to problem-solving, displaying resilience in challenging situations and a commitment to finding innovative solutions.

(EAST REGION) - BEDOK

Highlights

• MNC - HRBP
• Comprehensive HR guidance to the business in employee-related and organisational matters
• HR data analytics and data visualization - (decision making)

Responsibilities

1. Strategic HR:

• Provide HR guidance and support to business/stakeholders on matters concerning employees, organisational operations and talent management.
• Execute and oversee HR projects, systems, and processes to match business requirements and objectives
• Ensure compliance with relevant labour policies, employment laws, and legislations.

2. Talent Acquisition and Recruitment:

• Develop and implement comprehensive talent acquisition strategies to attract top talent aligned with organisational goals.
• Collaborate with hiring managers to define job requirements, identify key competencies, and create job descriptions.
• Manage end-to-end recruitment processes, including sourcing, interviewing, and selection of candidates.
• Utilize data-driven recruitment techniques to enhance candidate pipelines and improve hiring outcomes.
• Oversee onboarding processes to ensure and improve candidate and employee experience during their transition into the organisation.

3. Talent Identification and Assessment:

• Conduct talent assessments to identify high-potential employees and emerging leaders.
• Collaborate with senior stakeholders to identify critical skills and competencies required for various roles.
• Develop and maintain talent profiles and succession plans for key positions.

4. Training Program Development and Implementation:

• Design and implement training programs aligned with organisational/business goals and employee development needs.
• Coordinate training logistics, including scheduling, venue selection, and materials preparation.
• Evaluate training effectiveness through feedback analysis and performance metrics.
• Create and build e-learning content to enhance training initiatives.

5. Career Development and Succession Planning:

• Facilitate career development discussions between employees and managers to identify growth opportunities.
• Develop career paths and succession plans for key positions to ensure continuity and readiness for future leadership roles.
• Provide guidance and support to employees in setting and achieving their career goals.

6. Employee Engagement and Retention:

• Work with the team to implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

7. Performance Management Support:

• Provide support and feedback in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Provide training and support to managers and employees on performance management best practices.

8. Data Analytics and Strategic Reporting:

• Utilise advanced data analytics techniques to gather and dissect data pertaining to talent metrics, training efficacy, and employee engagement to facilitate informed decision-making processes.
• Generate comprehensive reports detailing HR metrics, talent management insights, and the impact of training initiatives, tailored for presentation to senior stakeholders and management, to foster a data-driven approach to strategic planning and decision making.

9. Compliance and Best Practices:

• Ensure compliance with relevant labour laws, regulations, and organisational policies in all HR and talent management activities.
• Stay updated on industry best practices and trends in HR, talent management, and training.

10. Support in HR Transformation Initiatives and Projects

• Support the planning, coordination, and execution of HR transformation initiatives aimed at improving HR processes and systems.
• Collaborate with HR team members and stakeholders to implement new initiatives and workflows.
• Monitor and report on the progress of HR projects, identifying any issues or risks and escalating them as necessary and in a timely manner.
• Participate in change management activities to support the adoption of new HR practices and systems.

Requirement

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 8 years of relevant experience in HR, including 2 years in a business partner role with demonstrated emphasis on utilising data analytics for strategic decision-making.
• Comprehensive knowledge of HR functions, covering compensation & benefits, employee relations and engagement, performance management, talent management, executive / tech training, internship, and scholarship management.
• Understanding of relevant labour policies, employment laws, and legislation.
• Proficiency in MS Office suite applications, including MS Excel, MS Word, MS PowerPoint, and HR/TM systems.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101