I am current hiring for a insurance company dedicated to delivering innovative solutions across the APAC region. We are seeking a seasoned Program Manager to lead our IT Infrastructure project team, driving strategic initiatives and ensuring seamless project execution.

Role Overview:The Program Manager (PMO) - IT Infrastructure is a senior role responsible for managing a team of project managers overseeing IT infrastructure projects across APAC. This role requires extensive experience in project management, strategic planning, team leadership, and a comprehensive understanding of IT infrastructure. The ideal candidate will play a crucial role in guiding the team, developing roadmaps, and aligning project strategies with business objectives.

Key Responsibilities:

• Team Management: Lead and manage a team of Project Managers responsible for IT infrastructure projects across the APAC region, providing direction, support, and guidance to ensure project success.
• Strategic Planning: Develop, implement, and maintain roadmaps, strategies, and plans to guide the team in managing the IT infrastructure, ensuring alignment with business goals and regional priorities.
• Project Oversight: Oversee the planning, execution, and delivery of IT infrastructure projects, ensuring timely completion within scope and budget. Guide project managers in managing their individual projects when needed.
• Task Distribution: Efficiently allocate tasks and responsibilities across the team, ensuring that resources are optimized and projects are aligned with overall strategy.
• Budget Management: Oversee the regional IT infrastructure budget, developing comprehensive budget plans, and ensuring adherence to financial guidelines. Present and justify budget requirements to finance and senior management teams.
• Reporting & Communication: Write detailed reports and updates to keep the team and stakeholders aligned with project progress and strategic initiatives. Communicate clearly and effectively to present plans to finance and management teams.
• Stakeholder Management: Collaborate with cross-functional teams, including finance and other management, to ensure the successful implementation of IT infrastructure projects.
• Infrastructure Expertise: Leverage your all-rounded IT infrastructure knowledge to provide insights and guidance to the team, ensuring best practices are followed and projects are strategically aligned.

Key Requirements:

• 7+ years of experience in program or project management within IT infrastructure.
• Proven experience managing a team of project managers, with strong leadership and team-building skills.
• All rounded knowledge of IT infrastructure, including networks, servers, data centers, and cloud services.
• Demonstrated experience in developing roadmaps, strategies, and plans for IT projects.
• Strong budget management skills with the ability to create and present financial plans to stakeholders.
• Excellent communication and presentation skills, with the ability to articulate complex strategies clearly to non-technical stakeholders.
• Strong organizational and multitasking abilities, with a track record of successfully overseeing multiple projects simultaneously.
• Ability to work effectively in a fast-paced, dynamic environment, adapting to changing priorities and requirements.

Key Responsibilities:

1. Efficient Client Support:

• Respond to clients' inquiries via hotline and email, providing accurate information, guidance, and timely resolutions to their concerns.
• Maintain professionalism and empathy throughout all interactions, demonstrating a solid commitment to delivering world-class customer service.

2. Complaint Management and Resolution:

• Thoroughly investigate and follow up on customer complaints, coordinating with relevant internal departments to identify appropriate solutions.
• Proactively escalate issues when necessary, ensuring prompt attention and resolution to critical matters while keeping clients informed throughout the process.

3. Customer Feedback and Advocacy:

• Collect, analyse, and report on customers' opinions, preferences, and pain points, serving as a vital link between clients and the business.
• Promptly escalate urgent issues and suggest improvement opportunities to senior management, contributing to continuous enhancement of our products and services.

4. Customer Satisfaction and Loyalty Enhancement:

• Develop and implement strategies aimed at increasing customer satisfaction, such as personalized engagement initiatives, educational resources, or process optimizations.
• Cultivate lasting relationships with clients by understanding their evolving needs, anticipating challenges, and proactively offering tailored support and solutions.

5. Ad-hoc Tasks

• Take on additional ad-hoc tasks and special projects as assigned by your manager to support the team and business objectives

Requirements:

1. Education:

• Bachelor’s degree in Business Administration, Finance, or a related field

2. Experience and Industry Knowledge:

• A minimum of 3 years of solid experience in customer success, client servicing or account management, preferably within the payment services industry or ecommerce marketplaces.
• Demonstrated understanding of payment processing, online marketplaces, and related regulatory environments.
• Solid organizational skills with the ability to manage multiple priorities and deadlines

3. Performance and Results Orientation:

• Deep focus on achieving business targets and delivering measurable results through effective customer relationship management.
• Customer-focused mindset, consistently striving to exceed expectations and drive customer loyalty.

4. Exceptional Communication and Relationship Building Skills:

• Proven ability to establish and nurture rapport with clients, building trust and fostering long-term partnerships.
• Ability to work collaboratively in a fast-paced, cross functional environment.

5. Adaptability and Learning Attitude:

• Demonstrated adaptability to changing circumstances and a keen willingness to learn new skills and technologies to stay ahead in a rapidly evolving industry.
• Responsible and proactive approach to problem-solving, displaying resilience in challenging situations and a commitment to finding innovative solutions.

(EAST REGION) - BEDOK

Highlights

• MNC - HRBP
• Comprehensive HR guidance to the business in employee-related and organisational matters
• HR data analytics and data visualization - (decision making)

Responsibilities

1. Strategic HR:

• Provide HR guidance and support to business/stakeholders on matters concerning employees, organisational operations and talent management.
• Execute and oversee HR projects, systems, and processes to match business requirements and objectives
• Ensure compliance with relevant labour policies, employment laws, and legislations.

2. Talent Acquisition and Recruitment:

• Develop and implement comprehensive talent acquisition strategies to attract top talent aligned with organisational goals.
• Collaborate with hiring managers to define job requirements, identify key competencies, and create job descriptions.
• Manage end-to-end recruitment processes, including sourcing, interviewing, and selection of candidates.
• Utilize data-driven recruitment techniques to enhance candidate pipelines and improve hiring outcomes.
• Oversee onboarding processes to ensure and improve candidate and employee experience during their transition into the organisation.

3. Talent Identification and Assessment:

• Conduct talent assessments to identify high-potential employees and emerging leaders.
• Collaborate with senior stakeholders to identify critical skills and competencies required for various roles.
• Develop and maintain talent profiles and succession plans for key positions.

4. Training Program Development and Implementation:

• Design and implement training programs aligned with organisational/business goals and employee development needs.
• Coordinate training logistics, including scheduling, venue selection, and materials preparation.
• Evaluate training effectiveness through feedback analysis and performance metrics.
• Create and build e-learning content to enhance training initiatives.

5. Career Development and Succession Planning:

• Facilitate career development discussions between employees and managers to identify growth opportunities.
• Develop career paths and succession plans for key positions to ensure continuity and readiness for future leadership roles.
• Provide guidance and support to employees in setting and achieving their career goals.

6. Employee Engagement and Retention:

• Work with the team to implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

7. Performance Management Support:

• Provide support and feedback in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Provide training and support to managers and employees on performance management best practices.

8. Data Analytics and Strategic Reporting:

• Utilise advanced data analytics techniques to gather and dissect data pertaining to talent metrics, training efficacy, and employee engagement to facilitate informed decision-making processes.
• Generate comprehensive reports detailing HR metrics, talent management insights, and the impact of training initiatives, tailored for presentation to senior stakeholders and management, to foster a data-driven approach to strategic planning and decision making.

9. Compliance and Best Practices:

• Ensure compliance with relevant labour laws, regulations, and organisational policies in all HR and talent management activities.
• Stay updated on industry best practices and trends in HR, talent management, and training.

10. Support in HR Transformation Initiatives and Projects

• Support the planning, coordination, and execution of HR transformation initiatives aimed at improving HR processes and systems.
• Collaborate with HR team members and stakeholders to implement new initiatives and workflows.
• Monitor and report on the progress of HR projects, identifying any issues or risks and escalating them as necessary and in a timely manner.
• Participate in change management activities to support the adoption of new HR practices and systems.

Requirement

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 8 years of relevant experience in HR, including 2 years in a business partner role with demonstrated emphasis on utilising data analytics for strategic decision-making.
• Comprehensive knowledge of HR functions, covering compensation & benefits, employee relations and engagement, performance management, talent management, executive / tech training, internship, and scholarship management.
• Understanding of relevant labour policies, employment laws, and legislation.
• Proficiency in MS Office suite applications, including MS Excel, MS Word, MS PowerPoint, and HR/TM systems.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Summaries:

• The Project Manager is responsible for the delivery of infrastructure projects supporting the business and project team.
• Owns the project schedules, resources planning, providing project update, manage project risks and issues.

Responsibilities:

• Manage the complete project phases from initiation to closing.
• Accountable to meet the project schedule and owns the project budgets.
• Responsible for the IT cost estimates based on the project deliverables.
• Manage the procurement process to order the IT bill of materials and adhering to the procurement processes.
• Lead the RFQ or RFP as required.
• Identify any risks and issues that may impact timeline, deliverables and develop, communicate, and implement migration plan(s) and corrective actions.
• Submit weekly project status report.
• Regular team status meetings and stakeholders’ meetings. Communicate with appropriate reports.
• Experience in steering and controlling, planning, facilitation and documentation
• Create project lesson learned and establish project best practices to improve future projects.
• Manage the IT Infrastructure project deliveries for below, or any assign project tasks.

- Offices renovations.

- Hotels renovations.
- Attraction enhancement works or new build.
- Casino renovations.

Qualifications:

• Minimal in Information Technology, System Engineering or obtain relevant education.
• 5 years’ experience in project management and/or consulting experience.
• 2 years project management experience in Network infrastructure upgrade/integration including IT cabling installation with proven technical management knowledge.
• have at least one External Project Management Certification. The basis for all Project Managers must have knowledge of Project Management Methodology. Project Manager External
• Minimal CAPM (Certified associate in project management) or 5 years project management experience.

Key Responsibilities:

• Prepare and implement cybersecurity audit programs to assess the effectiveness of security controls and compliance with relevant regulations, industry and internal standards.
• Identify vulnerabilities, weaknesses, and gaps in the organisation’s security posture through industry-recognised tools and methodologies, and provide viable recommendations to address any findings

Qualifications:

• Recognised degree in IT (Information Systems)/Computer Science/Cybersecurity or a related field
• Has at least 1-2 years in IT Security Audit
• Certified in CISA a plus.
• Have good communication skills.

Bank Mendes Gans (BMG) is known world-wide as a niche bank for liquidity and information management services, providing integrated customized solutions for corporate companies around the globe. BMG has developed and perfected a full and integrated range of liquidity and information management services required by its corporate clients whom it serves with a high level of professionalism and personal service. BMG is part of the ING Wholesale Banking Clients Coverage.

Role and responsibilities

• As a Mid Office Banking Specialist at BMG you are the first contact for our international clients on all operational matters. You are a team player, not afraid to pick up the phone and talk to our clients about high value transactions, foreign exchange (FX) transactions, interest calculations, day to day cash pool and netting activities and many other topics.
• You provide excellent client support on sensitive international treasury- and cash management payments with complex routing, adhering to the international payment routing standards. In close cooperation with the BMG Treasury department you coordinate sensitive payments and ensure adequate funding is available with our correspondent banking partners. You understand and provide insight in detailed interest calculations and interest allocations within a group company.
• You are involved in onboarding of new clients from A to Z; collect and verify client documentation and assisting our clients with setting up their data in our state of the art self-service portals on our online banking platform ‘Megabank’. Contract verification, account activation and keeping customer files according to high quality standards requires accuracy and eye for details.
• As an Mid Office Banking Specialist you will have a dynamic job in the front line of our organization. You will work in close relation with our high value clients, your team members and colleagues from various BMG departments. Through working in the cash pool, netting and administration teams in one of the Mid Offices you will become an expert in international (FX) payments and cash & liquidity management while you master top notch service skills in a highly professional organization.

Company Culture

• A challenging environment with a team of dedicated co-workers
• A customer centric and result driven attitude
• A growing organization that values initiative and entrepreneurship
• Hands-on mentality and no-nonsense attitude

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll provide you with the tools and an environment for you to develop.

Furthermore you have:

• Completed university (Bachelor) education
• Experience and familiar with international (FX) payments, cash pool and/or netting in an banking environment is a plus but not essential.
• You are not afraid to pick up the phone and call our clients about their high value treasury transactions, day-to-day cash pool and netting business and coordinate implementations.
• Able to work with, and have experience with, tight deadlines and a high pressure environment.
• Candidate must be proficient in Korean language as the role is required to liaise and interact with Korean-speaking clients
• Customer focus, attention to details, teamwork, planning and organizing, persuasiveness.
• Your mentality is to take it on and make it happen, to help others to be successful and to always are a step ahead.

Job Description

Havend is a new startup specializing in insurance planning, with a rich heritage of providing professsional financial advice, where clients’ interest comes first. We are looking are self-driven and passionate individuals to join us as a salaried Insurance Specialist to revolutionalise how insurance is given in Singapore.

As an Insurance Specialist, you will be playing a critical role in providing sound, unbiased and holistic insurance advice to our clients to empower them to navigate their life journeys with confidence.

Responsibilities

• Delivering excellent client experience throughout the advisory journey
• Understanding and assessing clients’ need for protection
• Developing and implementing insurance solutions for clients
• Developing long-term client engagement
• Assisting in claims and policy servicing

Requirements

To be successful in this position, you will be someone who:

• Enjoys financial planning work as well as interactions with clients
• Possess good understanding of insurance products and services
• Is driven, tenacious and possess a strong sense of work ethics
• Is a licensed financial adviser or on track to getting one
• Has good interpersonal & communication skills
• Has a diploma or bachelor degree in any discipline
• Has prior working experience in a similar role could be an advantage

Job Descriptions

The role provides techno-functional responsibilities from blue-print to implementation. The Dynamics GP Specialist will be a bridge between the business and the implementing vendor from the business gathering process to the project implementation/rollout phase and expected to shoulder the responsibility for delivery, implementation, and optimization of Microsoft Dynamics GP solution during all the project phases. As a techno-functional consultant, hands-on development working with Microsoft Dynamics Great Plains to develop, customize, enhance and support the Dynamics GP environment. The position will be based in Singapore and regional travel is expected. Role reports to CIO and Enterprise Technology Services Lead.

＜Responsibilities＞

1. Participate and moderate business needs assessment to understanding both company's requirements and system outcome.

2. Participate and contribute during solution blue-printing to adhere to best solutions and sugges appropriate solution.

• Provide internal support for third party software that integrates directly with Great Plains (smartView, Smart Connect, EDI etc).
• Create comprehensive test cases for system integration projects, fully test the accuracy of code changes or application installations before promoting to production environment.
• Assist in data clean-up, validation, and consolidation within Great Plains to keep reporting accurate and current, including report validation in tools like SSRS and Tableau.
• Support the IT team with projects as needed, including UAT, discovery, and end-user training.

3. Support project manager during comprehensive project execution plan and documentation and the team to create high quality system business requirement documentation, testing data and test cases.

• Ensures system capabilities and problems are identified timely and effectively escalated to project manager.
• Delivering on project with the Dynamics GP vendor including implementing new modules, improving processes and providing training.
• Working with the vendor's tech and devt team to deliver upgrades, customizations, integrations and custom report.

4. Work with company's Implementation team, business stakeholders and third parties/vendors to ensure successful rollout of GP projects.

• Interact with various levels of management from vendors as well as internal teams.
• Manage expectations and communication throughout the support process

Job Requirements

• 5 years consulting and development experience as functional or business lead in Microsoft Dynamics GP (Great Plains).
• Understanding of best practices of GP, including the ability to coordinate with vendor solutions ideally within a partner background.
• Strong understanding of Finance, Supply Chain and Architecture versions 2018 and onwards and excellent understanding and knowledge of core Microsoft GP modules.
• Experience of working on full implementation life cycle across modules and with some development experience/knowledge of Dexterity.
• Comfortable with Microsoft SQL syntax, Dynamics GP table structure, and using SQL for report and SQL view design.
• Good knowledge in Financials / Supply Chain operations.
• Technology solutions to Palm Oil / Agri Industry is advantageous. Other Skills
• Excellent communication, interpersonal skills and problem-solving skills.
• Matured, proactive and able to work independently with minimal supervision.
• A team player who easily builds rapport with others and is comfortable communicating and discussing ideas or solutions with business users and implementation partners.
• Positive working attitude and willing to learn and take up new tasks as and when assigned.
• Good time management, coordination and telephone face-to-face personal skill.
• Conscious and sensitive to business practices.
• Bahasa Indonesian language skill an advantage as role is expected to work closely with our Indonesian team and our vendor who is Indonesia-based.

Benefits

• AWS
• Profit sharing
• AL：20days
• Medical issuarance
• Hybrid work (2 days work from Home)

Working hours

• 5 days
• Monday - Friday

• Broad exposure
• Opportunity for growth
• High performing team

A highly established Investment Firm is seeking a AVP, IT Auditor to join the team.

The successful candidate will be part of a stable team, providing IT assurance and advisory across the different IT domains including information security, cybersecurity, infrastructure and applications. Evaluation of IT operations, identifying risk and control gaps and making recommendations to the relevant stakeholders through audit findings and reports.

The ideal candidate should have at least 6-8 years relevant experience in audit covering IT Audit within financial services firms. CISA, CISM, CISSP will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely important business stakeholders for your audit work. Minimal travel is required for the role.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Metaschool produces courses for devs to build, ship, and learn Web3.

We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. We are divided by borders, but our common mission to help developers build and flourish in the web3 ecosystem has brought us very close.

Our Core Values:

Metaschool produces courses for devs to build, ship, and learn Web3.

We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. We are divided by borders, but our common mission to help developers build and flourish in the web3 ecosystem has brought us very close.

Our Core Values:

• Perm
• Proven track record in delivering social media campaigns and managing social communities for international brands.
• Strong exposure of content creation and social media platforms, including TikTok, XiaoHongShu, Facebook, and Instagram.
• Passionate about social live commerce in digital retail and is proficient in live streaming technology, equipment, and troubleshooting.
• Flexibility to work evenings, weekends, and public holidays as needed for promotions and live broadcasts.

Job Description

Social Media Content Planning & Management

• Manage the social presence of various automotive car brands, ensuring each brand's voice is consistent across owned social channels.
• Develop and implement a social strategy and measurement framework that aligns with business objectives.
• Promote social marketing best practices and analytics to enhance consumer engagement.
• Boost engagement among existing audiences through high-quality social initiatives.
• Expand our follower base by identifying and addressing content gaps.
• Keep our brand relevant by aligning with new and emerging trends.
• Improve ROI with more targeted and consistent messaging.
• Identify and explore new channels that support our marketing direction.
• Collaborate with cross-functional teams to create compelling, social-first content.

Live Streaming & Social Media Short Reels

• Manage live streams on TikTok, Facebook, and Xiao Hong Shu.
• Host and engage in live streams, confidently interacting with the audience on camera.
• Continuously explore and implement new content formats to increase viewership.
• Oversee all aspects of live stream production, including scheduling, planning, and marketing.
• Monitor live stream performance using insights and analytics.
• Work with the marketing team to enhance campaigns through live streaming.
• Create and edit short video reels for social media.
• Manage content and video production, including creative writing for social media and websites.
• Serve as a brand ambassador, promoting products/services and maintaining a positive brand image.

Media Relations

• Develop, implement, and measure media communication plans for both external and internal audiences.
• Handle day-to-day media relations and manage media requests related to brand and corporate issues.
• Prepare written materials, including press releases, Q&As, and media statements as needed.

Events & Marketing

• Collaborate with the team to conceptualize and execute event marketing strategies using both traditional and digital channels.
• Support the creation and execution of dynamic marketing activities to enhance events, utilizing email, social media, experiential, and promotional tactics.
• Manage event budgets, evaluate results, and apply learnings for future improvements.

Requirements

• Minimum Diploma in Business/Marketing or equivalent.
• 1-3 years of experience in marketing or social media roles.
• Proven track record in delivering social media campaigns and managing social communities for international brands.
• Strong knowledge of content creation and social media platforms, including TikTok, XiaoHongShu, Facebook, and Instagram.
• Passionate about social live commerce in digital retail.
• Energetic, creative, confident, and comfortable presenting, with a positive and likable attitude.
• Proficient in live streaming technology, equipment, and troubleshooting.
• Deep understanding of live streaming processes, with the ability to plan and adapt content to audience needs.
• Passion for video creation and a strong interest in social media content production.
• Flexibility to work evenings, weekends, and public holidays as needed for promotions and live broadcasts.
• Fluent in English and Chinese to communicate with chinese stakeholders / customers.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Agency experience is preferred
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

We are seeking a dynamic and experienced Lead Generation Marketing Specialist to assist our client’s IT consultancy company. The ideal candidate will be adept at generating leads through a variety of channels, including email marketing, PPC, SEO, and social media campaigns. They will be responsible for creating compelling offers, optimizing our website for conversions, and coordinating efforts with our design and development teams to achieve business goals.

Responsibilities

Lead Generation: Develop and implement strategies to generate leads via social media, email marketing, content marketing, PPC campaigns and SEO to achieve customer acquisition and revenue growth.

Offer Creation:

· Create attractive offers to capture the interest of potential customers in collaboration with the Sales Manager.

● Develop marketing materials: product images, social media collateral, videos, event presentations, press releases.

● Create engaging written and pictorial content target audiences that are consistent with brand identity

Website Optimization: Analyze and optimize website performance to increase conversions and improve user experience.

Coordination: Work closely with the Sales Manager to ensure cohesive and effective marketing campaigns, based on need for free-lancing for design or other specialities those to be agreed on by the Board of Directors.

Analytics & Reporting:

● Monitor and report on the performance of all lead generation activities and adjust strategies as needed in collaboration with the Sales Manager and the lead generation breakthrough agreed on.

● Analyse key performance metrics including traffic, conversion rates, and customer retention rate

● Analyse customers data to identify the market trends and opportunities to increase sales

● Lead the digital analytics, marketing campaign performance and engagement metrics to produce report for management

● Share the analytics with the Sales Manager in order to adjust the market segment targeted by the products and also the new opportunities to be sought for

Customer Journey Mapping: Understand and map out customer journeys to enhance lead nurturing and conversion processes in collaboration with the Sales Manager.

Requirements

Technical Experience: 2-3 years of experience working in a marketing or lead generation agency.

Industry Knowledge: Experience marketing B2B SaaS product

Technical Skills: Proficiency in email marketing tools, PPC platforms, SEO best practices, and social media marketing.

Analytical Skills: Strong analytical skills with the ability to interpret data and generate actionable insights.

Project Management: Excellent project management skills with the ability to coordinate multiple initiatives and work collaboratively with a cross-functional team.

Communication: Exceptional written and verbal communication skills, especially in English.

Creativity: Ability to create compelling and engaging marketing offers.

Adaptability: Ability to quickly adapt to new tools, platforms, and methodologies in the fast-evolving marketing landscape.

Work Arrangement

● A service provider for the customer, thus, an existence as a freelancer or Marketing Agency is sought for.

● A 100% remote work

● Service Payment Agreement is based on assignment and working hours with maximum 40 hours per week.

● Freelance engagement: 3 months

Directly apply to [email protected]

Foong Siew Hoon(CEI Registration No: R1108953)

Giant Recruitment Pte Ltd (EA License 22C0921)

Responsibilities:

• Work closely with clients to understand their needs, gather requirements, and recommend the best technology solutions that align with their business goals.
• Create and design business processes and functional designs, including flow mapping and scenario design.
• Demonstrate design options and Workday functionality through prototypes.
• Configure Workday solutions based on client requirements, demonstrate the configurations, and validate with clients.
• Assist in designing integrations between Workday and other systems.
• Support testing processes, identify errors, and provide fixes.

Requirements:

• Bachelor’s Degree in Information Technology, Human Resources, Business Administration, or any related field.
• Minimum of 3-5 years of hands-on experience working with Workday Benefits and related modules in a consulting or in-house role.
• Good analytical skills to assess business requirements, identify gaps, and propose effective solutions.
• Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders.
• Ability to manage and deliver projects on time, working collaboratively with clients and cross-functional teams.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Responsibilities:

• Work closely with clients to understand their needs, gather requirements, and recommend the best technology solutions that align with their business goals.
• Create and design business processes and functional designs, including flow mapping and scenario design.
• Demonstrate design options and Workday functionality through prototypes.
• Configure Workday solutions based on client requirements, demonstrate the configurations, and validate with clients.
• Assist in designing integrations between Workday and other systems.
• Support testing processes, identify errors, and provide fixes.

Requirements:

• Bachelor’s Degree in Information Technology, Human Resources, Business Administration, or any related field.
• Minimum of 3-5 years of hands-on experience working with Workday Benefits and related modules in a consulting or in-house role.
• Good analytical skills to assess business requirements, identify gaps, and propose effective solutions.
• Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders.
• Ability to manage and deliver projects on time, working collaboratively with clients and cross-functional teams.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Perform daily duty on system monitoring

• Perform incident management and escalate incidents to lvl 2 maintenance team

• Perform weekly EndPoint protection updates

• Perform end user administration of windows AD, RSA and 2FA token

• Perform Certificate renewal and administration for serves and end users

• Perform adhoc administration task on firewall and endpoint protection

• Monitoring and check on physical health status of servers and data center

Requirements:

• Minimum at least a Diploma in Computer Science /Information Technology or equivalent

• At least 2 years of relevant working experience in IT Administration (Recommended)

• Willing to learn.

• Able to work 12 hours rotating shifts.

• Able to Multitask.

• Able to work overtime will be a plus.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

The Role of Document Specialist

The Documents Specialist is an independent contributor who reports to the team leader. Under the direction of the team lead, the duties include regular communication with clients and internal stakeholders at all levels. The position holder will be exposed to the whole spectrum of immigration work in Singapore, in particular, the submission of applications for citizenship and permanent residence (PR). This includes organizing and reviewing all necessary documents and forms to ensure that they are accurate and complete before submission. To ensure that all applications comply with current regulations and policies, the document specialist must also stay up to date on any changes or updates to the application process and requirements. The role requires a thorough understanding of Singapore's inbound immigration regulations and policies, as well as the ability to apply that knowledge to provide high-quality, personalized service to each client. The position provides opportunities for growth and advancement, as well as attractive compensation packages for successful candidates.

Key Responsibilities of Senior Document Specialist

• Handles daily communications with clients and important stakeholders regarding their Singapore immigration application procedures.
• Preparation, documents review and and application draft
• Liaisons with various government agencies (MOM, ICA, EDB, etc.) regarding progress and delays as necessary, as well as Third-Party Vendors to assist the customer with translation and notarization, among other services.
• Ensure the submission of error-free applications to the Immigration & Checkpoints Authority for Long Term Visit Pass (LTVP), Permanent Residence (PR), and Citizenship (ICA).
• To serve as each allocated client's point of contact for the duration of their application process, from document gathering to formalities fulfillment, primarily but not solely: Pre-submission, post-submission, and/or post-results
• Communicates with clients to arrange for the completion of application packages or the collection of documents
• Handles databases for clients and documents.
• Meets the Management's monthly KPIs
• Get the most recent information on Singapore immigration issues by doing some research.

Qualification and Experience

• Diploma/ Advanced / Higher / Graduate Diploma in any field
• Experience managing a diverse clientele in a related government agency, such as the Immigration & Checkpoints Authority (ICA) or the Ministry of Manpower (MOM), or in the document procurement and/or immigration application industry.
• Capable of working methodically within set deadlines
• Able to effectively translating clients' perspectives and/or requests into articulate and sound documents within ICA's reviewing standards.
• Capable of working independently and setting priorities for tasks while keeping client delivery expectations and service standards in mind.
• Ability to produce clear, well-organized documents with a natural attention to detail and excellent writing skills
• Language skills: Proficiency in English is required
• Writing skills: Proficiency in English writing is essential, along with the skill to craft effective, personalized emails that address each client's needs and inquiries.
• Computer skills: Microsoft Office and Adobe PDF

Work Location: Central

Location: East

Industry: MNC within Aerospace

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement
• Perform AR reporting on overdue balances and top accounts as per request from business units
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

Requirements:

• Minimally 1 year related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Ability to work in a multi-tasking environment managing a large portfolio of accounts, under pressure while meeting deadlines is required
• Show good initiative, responsible and a positive can-do attitude
• Experience with ERP system - SAP is a plus

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

About Us

Flexible/Hybrid working: This role can be performed with a hybrid working arrangement which balances working from home and your contracted office. It is expected that regular attendance in the office will be required in line with team needs.

"Unlock your potential and drive change with RICS, a leader in professional standards."

Join us, a global leader in shaping the built and natural environments. With 134,000 members worldwide and offices in key financial markets, we set the highest standards in land, real estate, construction, and infrastructure. Through innovation and trusted data, we drive positive change for present and future generations.

Role Purpose and Key Responsibilities

Join RICS as an Event Specialist and play a crucial role in delivering a diverse portfolio of knowledge and competence events globally. Reporting to the Event Manager, you will be integral in ensuring high-quality, efficient, and consistent event delivery across all markets and formats, both digital and face-to-face.

• Ensure all events align with the latest industry trends, are engaging, and delivered efficiently across global markets.
• Build effective relationships with internal and external stakeholders, ensuring continuous feedback and improvement in product delivery.
• Handle all aspects of venue and speaker management, including negotiations, technical requirements, and onsite coordination.
• Manage digital event setups, registrations, and real-time hosting.
• Conduct post-event reporting, including budget reconciliation and engagement analysis, to gauge success and areas for improvement.

About You

• Proven experience in event management, including organising conferences, and digital event platforms
• Technical proficiency with PowerPoint.
• Excellent interpersonal and communication skills with a knack for negotiation and stakeholder management.
• Ability to manage multiple projects in a dynamic, fast-paced environment.
• Strong organisational skills and detail-oriented approach.

Rewards and Benefits

• Comprehensive healthcare coverage including private medical insurance.
• Mandatory Provident Fund Scheme
• Annual leave of 18 days plus public holidays for a healthy work-life balance.
• Generous time off policies including maternity, paternity, moving house leave, marriage/civil partnership leave, volunteering, and wellbeing days.

Job Description:

• Monitor and analyze user feedback on short video products, through deep understanding of product functionality label each feedback with speed and quality, annotate the feedback with the guideline provided.
• Collaborate with SME (Subject Matter Experts) to promptly report and resolve product bugs, ensuring high-quality user provided evidence and driving effective problem resolution with clear and effective communication with relevant teams.
• Identify user needs, provide optimization suggestions, and advocate for their implementation from the user's perspective.
• Enhance the richness and completeness of user feedback, offering valuable insights to improve the product and implement optimized features.
• Collaborate with cross-functional teams in optimizing workflows and tools, providing support for cross-departmental cooperation projects.

Minimum Qualifications:

• Bachelor's degree with at least 2 years of experience in the Internet industry, preferably in user or product operation or contact center environment.
• Able to manage speed and accuracy while adapting to a dynamic work environment.
• Passionate about social internet product-related work and demonstrates a keen interest in the field.
• Self-motivated with a positive attitude and a proactive approach to tasks.
• Flexible to work shifts.

Responsibilities

• Manage potential issues and opportunities through daily contact with users and process owners
• Analyse and evaluate system, application and infrastructure securities risks to identify potential threats and vulnerabilities
• Maintain updates and maintenance on security, software and system security to ensure optimal performance
• Provide first-line support to businesses.
• Work on change request and issues
• Work with global support team to identify and implement improvements
• Deliver support and enhancements
• Ownership of solution delivery, including appropriate documentation.

Requirements

• Knowledge of SAP (EWM, FI, SD, MM, PP) and Automation process
• Knowledge of Oracle Database Administration and managing windows server/ linux environment

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

• Monitor enterprise IT networks, server systems and commercial clouds.
• Single point of contact with customers/users, resolver groups, third party service providers and other departments
• Answer hotline calls and respond to e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/Electrical/Electronics/ Telecommunication
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred
• At least 1 year of working experience in IT related functions.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job Description:

• Monitor and analyze user feedback on short video products, through deep understanding of product functionality label each feedback with speed and quality, annotate the feedback with the guideline provided.
• Collaborate with SME (Subject Matter Experts) to promptly report and resolve product bugs, ensuring high-quality user provided evidence and driving effective problem resolution with clear and effective communication with relevant teams.
• Identify user needs, provide optimization suggestions, and advocate for their implementation from the user's perspective.
• Enhance the richness and completeness of user feedback, offering valuable insights to improve the product and implement optimized features.
• Collaborate with cross-functional teams in optimizing workflows and tools, providing support for cross-departmental cooperation projects.

Minimum Qualifications:

• Bachelor's degree with at least 2 years of experience in the Internet industry, preferably in user or product operation or contact center environment.
• Able to manage speed and accuracy while adapting to a dynamic work environment.
• Passionate about social internet product-related work and demonstrates a keen interest in the field.
• Self-motivated with a positive attitude and a proactive approach to tasks.
• Flexible to work shifts.