The successful candidate will join the Team who is responsible for providing leadership in establishing and governing the software development processes with the aim of ensuring the software development team is efficient in its execution and compliant to the established policies and guideline. The team will also need to look into opportunities for improvement within the IT Delivery Team, which include gathering/finalising/study of requirements, project planning/scheduling, solution sourcing, development, implementation and adoption, auditing and monitoring for compliance on the established guidelines/standard/policies.

The successful candidate will under the sub pillar of Risk Management, Audit and Compliance.

The level of the staff will be offered base on his/her experience level and their ability to fit the job scope described.

JOB SCOPE (RISK MANAGEMENT, AUDIT AND COMPLIANCE)

The successful candidate will have the opportunities to work on the follow function(s).

Primary Function:

Responsible for the function of Risk Management, Audit and Compliance for the organisation. The scope of work includes but not limited to the following: -

Direct, management and support the organisation’s risk management process and ensure alignment with Group GRC effort. This will include but not limited to: -

• Manage and enforce the annual Control Self-Assessment for organisation
• Support the collation of statistics for Sustainability reporting to parent company.
• Manage and track risk mitigation corrective action plans.

Programme manage and oversee certification / renewal process for, but not limited to, the following standards: -

• ISO22301 – BCMS
• ISO27001 – ISMS
• Others in the pipe lines, i.e. Cyber trust mark

This will involve the planning, organising and completion of the mandatory activities a defines by the standards. E.g. Risk review, Plan Reviews, Test and Exercise, evidence collection, etc.

Main liaison for all IT related external audits as requested by the management or board of directors.

Training programme management with alignment to risk management and certification requirement. Responsibility includes

Manage the e-training service sourcing and renewal as assigned.

Engage the subject matter experts in creating engaging training materials, including presentations, videos, and interactive modules, to promote understanding of cyber security awareness/best practices and any training required for compliance purposes.

Track and report on training effectiveness and participation rates, and adjust training content as necessary with subject matter experts, to address emerging threats and challenges

Secondary Function:

Other Audit Support

Main liaison points to support external compliance audit for area responsible by the IT Dept.; i.e. Finance Audit, etc.

TECHNICAL REQUIREMENTS:

Tertiary education with working experience/knowledge in the following area:

Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.

Proven experience in preparing audits and assessments related to ISO 27001, 22301, and information security standards.

Proven experience in project management.

Professional certifications such as CISA, CISSP, PMP, ISO 27001/22301 Lead Auditor, or equivalent are desirable.

Familiarity with regulatory requirements such as GDPR, PDPC is a plus

Description:

- Berthing & un-berthing vessels

- Container lashing/un-lashing operations on-board vessels

- Coning & de-coning operations

Requirements:

- Must be able to work at height

- Minimum educational requirement of PSLE

- No experience required. Training will be provided.

Benefits :

- Permanent Full-time Position

- Attractive Salary Package & CPF

- Comprehensive training with allowance.

- Career Growth Opportunities

Beecroft Animal Specialist & Emergency Hospital provides compassionate, collaborative, and high-quality veterinary services for small animals and exotic pets. Be part of a busy exotic animal department located within a specialist-owned Emergency and Specialist Hospital in the metropolitan city of Singapore. We have all the bells and whistles- endoscopy, ultrasound, CT, MRI, radiography, and a full in-house laboratory. The exotics department is run by a boarded ECM specialist and staffed by an ECM resident and associate veterinarian. We have 24-hour emergency coverage provided by the ECC team overnight and access to a boarded internist, neurologist, and surgeon. Join us to provide advanced-level care for your exotic patients. Our team approaches every animal and its family with care and dedication, ensuring that every patient receives the best possible care.

Role Description:

The Avian & Exotics Veterinarian is a full-time, on-site role located in Singapore. The successful candidate will have the opportunity to provide advanced veterinary care to a variety of exotic species, including birds, reptiles, and small mammals. Their daily responsibilities will include medical examinations, diagnosis, and treatments, as well as the performance of surgical procedures and emergency care. Additionally, the Associate Exotics Veterinarian will work closely with the rest of the veterinary team to ensure that patients receive the highest level of care and attention.

Qualifications:

• Doctor of Veterinary Medicine (DVM) degree or equivalent
• Licensure to practice veterinary medicine in Singapore
• Keen interest in exotic animal medicine
• Residency training or board certification in exotics is a plus but not necessary
• Demonstrated knowledge and experience working with birds, reptiles, and small mammals, including their anatomy, physiology, pathology, and behavior
• Effective communication and interpersonal skills, with the ability to communicate effectively with clients, colleagues, and support staff
• Ability to handle and restrain animals safely, and to recognize and manage anesthetic and surgical procedures
• A commitment to continuing education and professional development in the field of exotic animal medicine and surgery

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Responsibilities:

• Conduct regular inspections and preventive maintenance on various kitchen machinery and equipment, including ovens, mixers, refrigerators, and freezers.

• Diagnose and troubleshoot equipment malfunctions to identify and resolve technical issues promptly, minimizing disruptions to kitchen operations.

• Maintain accurate and comprehensive records of all maintenance activities, including schedules, repairs, and parts utilized.

• Collaborate effectively with kitchen staff to proactively identify potential equipment issues and implement preventative measures.

• Analyze equipment performance and recommend upgrades or replacements to optimize kitchen efficiency and productivity.

• Stay abreast of advancements in machine maintenance techniques and technologies to ensure best practices are implemented.

• Adhere to all safety protocols and regulations while performing maintenance tasks to maintain a safe and secure work environment.

• Coordinate with external vendors and suppliers to procure spare parts and obtain technical assistance when necessary.

Qualifications:

• Higher NITEC/ Diploma in Mechanical Engineering or equivalent qualification preferred.

• Minimum of 5 years of experience in machine maintenance, ideally within a commercial kitchen or food production setting.

• Thorough understanding of various kitchen equipment, their components, and operational principles.

• Proven ability to diagnose and rectify mechanical, electrical, and technical issues effectively.

• Excellent problem-solving skills with the ability to think critically and make sound decisions under pressure.

• Strong communication and interpersonal skills for collaboration with diverse teams.

• Basic computer proficiency for maintaining accurate records and effectively communicating with stakeholders.

• Working knowledge of occupational health and safety standards related to machine maintenance. Language Requirements:

• Fluency in both English and Chinese (Mandarin) languages is essential for effective communication with team members, suppliers, and documentation purposes.

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

In this role, you will guide customers with platform architecture, migration strategy and analyze cost/performance benchmarks to help them train and serve ML models at scale. You will work closely with cross-functional AI teams, Product and Engineering, Infrastructure and Kubernetes specialists to remove roadblocks and shape the future solutions for customers.

Qualifications

JOB RESPONSIBILITIES

• Be a trusted advisor to customers, helping them understand and incorporate AI accelerators into their overall cloud strategy by recommending migration paths, integration strategies, and application architecture that incorporate Google Cloud AI optimized infrastructure.
• Demonstrate how Google Cloud is differentiated, highlighting the power of accelerators by working with customers on proof-of-concepts, demonstrating features, optimizing model performance, profiling, and bench-marking.
• Build repeatable assets to enable other customers and internal teams.
• Influence Google Cloud strategy at the intersection of infrastructure and AI/ML by advocating for enterprise customer requirements.
• Travel to customer sites and events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
• 5 years of experience with cloud infrastructure.
• Experience building and operationalizing machine learning models.

PREFERRED QUALIFICATIONS

• Experience training and fine-tuning large models (i.e., image, language, segmentation, recommendation, genomics) with accelerators.
• Experience with performance profiling tools (i.e., Tensorflow profiler, PyTorch profiler, Tensorboard).
• Experience designing/architecting large-scale infrastructure farms for specialist AI use cases.
• Experience with running MLPerf benchmarks, distributed training and optimizing performance versus costs.
• Familiarity with libraries and frameworks such as HuggingFace Transformers, CUDA, Pytorch, Pytorch/XLA etc.
• Ability to engage with C-level or executive business leaders and influence decisions.

The Developer envisions, designs, implements, tests, and rolls out platforms to host applications, systems, programs and database protocols in support of end users’ needs. He/She contributes to the definition of requirement and design specifications. He defines innovative approaches to platform development and integration of security aspects. He develops prototypes, creates software tools for test and automation, and evaluates latest best practices. He conducts quality assurance of platforms. He develops Application Programming Interfaces (APIs) to allow flexible and scalable interactions across applications, systems, programs and databases. He designs creative solutions for complex problems.

He applies structured thinking to develop solutions and is creative and innovative in designing new and improved platforms and approaches. He is a strong team player, who communicates effectively with others and guides junior members in the team.

Identify requirements

• Determine requirement and design specifications
• Plan full platform development lifecycle from idea conception through release and maintenance
• Recommend approaches that balance security, stability, and performance needs
• Provide technical guidance on proposed solutions and alternatives

Design platforms /platform features

• Prototype new platform solutions and/or new features for existing platforms
• Perform platform capacity planning and demand forecasting
• Perform code reviews
• Implement best practices of service-oriented architecture
• Participate in the quality assurance process
• Implement data protection strategies, including user authorisation and access management

Implement platforms /platform features

• Implement platforms / platform features
• Test platforms to ensure best possible user experiences
• Review resilience/disaster testing results
• Define security best practices for the platform
• Integrate third party software
• Configure platform performance monitoring tools

Optimise platforms

• Identify potential areas for platform improvement
• Make architecture changes to platform to scale for growth
• Optimise backend features and code logic to meet requirements for new products and initiatives
• Implement best practices and frameworks in platform development
• Automate common tasks to improve systems and processes
• Establish automated test frameworks

Maintain Platforms

• Prepare platform maintenance plans including timelines and resources needed
• Set up disaster recovery solutions
• Resolve platform failure incidents
• Conduct root cause analysis
• Develop technical and operational standards, procedures, technical documentation and metrics
• Help establish best platform engineering practices

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processes only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

ORGANISATION PROFILE
The Singapore Population Health Studies (SPHS) is a population-based health research initiative at the Saw Swee Hock School of Public Health, National University of Singapore. SPHS aims to investigate the interactions between lifestyle, physiological, genetic and other omics biomarkers and their impact on health and longevity. In addition, SPHS will serve as a platform to monitor risk factors in the population and gain insight into determinants of health-related behaviours. For this purpose, SPHS includes over 50,000 adult Singaporeans and long-term residents from three major ethnic groups (Chinese, Malay, and Indian), for a better understanding of disease aetiology in urban Asian settings, and the development of improved preventive and therapeutic measures for Singapore and other Asian populations.

JOB PURPOSE
This role primarily involves the data collection and data review activities of the research projects under the SPHS unit that will contribute towards the building of a population health research biobank for Singapore.

Duties & Responsibilities
1. Take consent from research participants before performing any research procedures
2. Perform carotid ultrasound, keeping to a mean turnaround time of 15min per ultrasound scan
3. Perform regular quality control and calibration procedures and maintenance of equipment
4. Review data output to ensure the integrity of data and images stored in the research database
5. Manage the inventory of consumables and oversee the preventive maintenance of equipment performed by vendor
6. Conduct/undergo in periodic re-assessment of techniques to maintain consistency of image and data acquisition for standardisation
7. Train/supervise trainees
8. Analyse images and record the intima-media thickness and observations of carotid constriction/obstruction
9. Ensure the safety and protect the privacy of research participants by adhering to best practices.
10. Any other responsibilities as required by future research projects

Qualifications

• Degree or Diploma in life or health sciences with an understanding of basic human anatomy or biology
• Experience in performing ultrasound would be an advantage.
• Work hours are: 7.45am to 6.15pm on Mon, Tue, Thu and Fri; and 7.45am to 3.15pm on alternate Sat.
• Able to communicate with research participants to put them at ease with the procedure and to comply with the positioning required.

WHAT ARE WE LOOKING FOR
We are looking for a teamplayer capable of working in a fast-paced environment, and who is service-oriented and good at time management. This job is for you if you prefer an academic research setting over a clinical one, enjoy working in a team that manages different assessment modalities and has a keen interest in helping to build a national biobank for research.

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.

PRODUCT AREA

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

JOB DESCRIPTION

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

ADDITIONAL JOB DESCRIPTION

As part of YouTube Trust and Safety, you will be directly responsible for making the internet safer, protecting free speech, and defending our brand.

As a Policy Escalation Specialist, you'll ensure that we deliver performance goals for sensitive and timely escalations of potentially questionable content. You will manage the response to these escalations globally and use a variety of tools, communications, and facilitation methods to ensure that issues are triaged and the right stakeholders are involved in resolution.

In this role, you will also help test new processes, systems, and infrastructure to manage escalations, while also contributing input into where we put our efforts next. In addition, you will dig into the data around incidents and search for trends, impact, and possible improvements. You will be required to work on-call on weekends and holidays on a rotational basis.

Qualifications

JOB RESPONSIBILITIES

• Manage escalations as part of the APAC Headquarters team in the Trust and Safety organization.
• Ensure that all escalations are triaged, tracked, investigated, resolved, and communicated accurately using internal tools and systems. Manage or assist in conducting reviews to capture lessons-learned and ensure regular follow-up for any items identified.
• Analyze, identify, prioritize, and deliver operational improvement opportunities. Identify, articulate, and quantify the impact of required tools changes to deliver on these opportunities.
• Partner with Policy, Engineering, Vendor Operations, and Analytics teams to define the best plan and implement fast.
• Review and manage escalations from graphic and controversial video content in line with YouTube Community Guidelines.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in content policy/review and anti-abuse or customer support operations.
• Ability to communicate in Urdu, Bengali, or Sinhalese fluently to review content in these languages.
• Ability to work non-standard, on-call rotation work hours, including weekends.

PREFERRED QUALIFICATIONS

• Experience with SQL or spreadsheet software, and using data to drive strategy and business action.
• Experience with complex, cross-functional project management.
• Experience with quality and training processes.
• Ability to build relationships with cross-functional partners across geographies.
• Ability to work through ambiguity and succeed in a rapidly changing environment.
• Excellent problem solving skills.

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Responsibilities:

The IT Business Analyst is a key role responsible for overseeing the Infra Ops Team within the Asia-Pacific (APAC) region. This position focuses on optimizing IT infrastructure operations, managing projects, and ensuring alignment with business objectives.

Infrastructure Operations Management:

• Lead and manage the Infra Ops Team to ensure smooth IT infrastructure operations across the APAC region
• Monitor and optimize infrastructure performance, reliability, and availability

Project Management:

• Manage IT projects, including planning, execution, and monitoring
• Collaborate with cross-functional teams to ensure project success

Requirements Analysis:

• Gather and analyze business and technical requirements to identify infrastructure needs
• Translate requirements into actionable plans and solutions

Process Optimization:

• Identify opportunities to improve infrastructure processes and workflows
• Implement best practices to enhance efficiency and reduce operational costs

Vendor Management:

• Collaborate with vendors and service providers to ensure the delivery of high-quality infrastructure services
• Negotiate and manage vendor contracts and agreements

Documentation:

• Maintain comprehensive documentation of IT infrastructure configurations, policies, and procedures
• Ensure documentation is up-to-date and accessible to relevant stakeholders

Performance Monitoring:

• Monitor and report on infrastructure performance and key performance indicators (KPIs)
• Identify and address performance bottlenecks and issues

Compliance and Security:

• Ensure infrastructure operations comply with relevant regulations and security standards
• Implement security measures and protocols to protect infrastructure assets.

Team Leadership:

• Provide leadership, guidance, and mentorship to the Infra Ops Team
• Foster a culture of collaboration, continuous improvement, and excellence

Requirements:

• Bachelor's degree in Information Technology, Computer Science or a related field. Advanced certifications are a plus
• Minimum of 5 years relevant experience in IT infrastructure management and project leadership
• Proven track record of successfully managing infrastructure teams and projects in the APAC region
• Experience in AWS Cloud management for at least 3 years
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Proficiency in English, and knowledge of local languages within the APAC region is advantageous
• Attention to detail and a proactive mindset
• Expertise in IT infrastructure technologies, including networks, servers and storage
• Familiarity with cloud computing and virtualization technologies
• Knowledge of ITIL or other IT service management framework
• Ability to lead and motivate a team of IT professionals
• Strong organizational and time management skills
• Adaptability and ability to work in a dynamic, fast-paced environment
• Commitment to delivering high-quality infrastructure solutions
• Experience in vendor management, contract negotiation, and service-level agreement (SLA) management
• Strong documentation and record-keeping skills
• Ability to manage multiple tasks and adapt to changing infrastructure needs

*About Us:*

Neubot is at the forefront of integrating advanced technology with traditional practices. We are dedicated to developing a cutting-edge Traditional Chinese Medicine (TCM) Large Language Model that will revolutionize how TCM knowledge is accessed and utilized globally.

*Job Description:*

We are looking for a TCM Doctor with a deep understanding of Traditional Chinese Medicine and a keen interest in artificial intelligence and language models. The ideal candidate will collaborate with our AI development team to create a comprehensive, accurate, and sophisticated TCM language model. This role is pivotal in ensuring that the nuances, terminologies, and wisdom of TCM are accurately captured and represented in the AI model.

*Key Responsibilities:*

- Provide expert knowledge in TCM, including theories, diagnostics, treatments, and herbology.

- Assist in curating and verifying TCM data for the language model, including classical texts, modern research, and clinical practices.

- Work closely with data scientists and AI engineers to ensure the accuracy and cultural sensitivity of the TCM content.

- Participate in developing the model's structure, focusing on TCM-specific needs and applications.

- Contribute to the design of user interfaces and experiences for TCM practitioners and patients using the language model.

- Provide feedback and insights on the model's performance from a TCM professional's perspective.

- Stay updated with both TCM advancements and AI developments relevant to the project.

*Qualifications:*

- Degree in Traditional Chinese Medicine from a recognized institution.

- Licensed TCM practitioner with 2 years of clinical experience.

- Strong interest in technology, AI, and language models.

- Excellent communication skills, with proficiency in English and Chinese.

- Ability to translate complex TCM concepts into clear, understandable language for a diverse audience.

- Collaborative and innovative mindset, comfortable working in a multidisciplinary team.

*Benefits:*

- Competitive salary and benefits.

- Opportunity to be at the forefront of integrating TCM with AI technology.

- Collaborative and innovative work environment.

- Professional development opportunities in both TCM and AI fields.

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative and responsive TAE sector. We invite adult learning practitioners who are proficient in curriculum development to join us.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Description

Roles and Responsibilities:

• You will be part of the team under the Learning and Professional Development Division to design and develop new curriculum, and enhance existing programmes at IAL. These include IAL flagship programmes and IAL-owned continuing professional development (CPD) courses.
• You will explore and introduce innovative designs and pedagogies in the development to produce quality curriculum and instructional designs for learning efficacy.
• Collaboratively with team members, you will develop a mechanism to recollect delivery experience with data collection approaches and reflective methodology, aimed to identify and crystallise IAL pedagogies based on institutional design and reflective evaluation
• This role also requires you coach members of the team to raise staff competency in curriculum design and development, instructional designs and methodology.
• As part of this role, you will co-design and co-develop adult learning courses with partners from institutions of higher learning (IHLs) and industry learning academies.

Job Requirements

• A tertiary qualification preferably in instructional design and technology
• Possess ACTA/ACLP/DACE or strong pedagogical knowledge/practice in Adult Education
• At least 10 years of experience in training and development, preferably in Adult Education
• Strong facilitation knowledge and skills, with relevant credentials and certification
• Experience in blended learning design, including conducting needs assessment, crafting of learning outcomes, and blending of facilitated learning, technology-enabled and workplace learning pedagogies
• Experience in the digital media or EdTech industries designing and developing workplace solutions is advantageous
• Possess good communication, networking and interpersonal skills
• Experience in Continuing Education and Training (CET) in an Institute of Higher Learning has its advantage
• The position is based in IAL’s premises at Lifelong Learning Institute in Paya Lebar.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

• Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

• Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

• Stay updated on the latest security patches and updates for all systems and applications;

• Serve as the first point of contact for troubleshooting system and network issues;

• Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

• Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

• Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

• Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

• Set up and implement backup plans and business continuity plans for system applications and stored information;

• Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

• Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

• Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

• Minimum Degree in Information Technology;

• 1-2 years related experience;

• Familiarity with Server administration and switches configuration;

• Basic understanding of cyber-security;

• Ability to diagnose and troubleshoot basic technical issues;

• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

• Good interpersonal skills and a team player;

• Strong communication skills with all team members;

• Attention to detail and focus.

This position is responsible for managing the sales and customer service to all contracted clients. These activities include all facets of servicing the client, including audit scheduling, contract and program adjustments, cross-selling opportunities and general relationship management responsibilities.

What You Will Do:

• Manage in meeting scheduling KPI’s for the group.
• Training/reinforcing process and procedures.
• Addressing customer complaints with individual Client Service when needed.
• Client services responsibilities for dedicated group of clients to include key accounts, including: schedule audits, optimize clients and auditors audit schedule, maximize audit days for a given level of customer demand, answer clients’ questions about the certification process, understand clients’ certification needs, identify and offer the best type of service to meet clients’ needs and accreditation requirements, update scope of work as necessary and send to customer as a proposal.
• Receive, review and execute all client requests related to their relationship with ABS Quality Evaluations Inc.
• Actively work with the operations department to develop and implement activities to enhance the client/company relationship.
• Review each relationship for efficiencies, profitability and cross-selling opportunities. Use interface with clients to maximize cross-selling opportunities.
• Refer new business opportunities to the sales department for quotation and follow-up.
• Interface with operations services to ensure efficient audit delivery and accounts receivable maintenance.
• Promote teamwork within the group and cross-train fellow team members.
• Other responsibilities as assigned and as the position expands.

What You Will Need:

Education and Experience

• 1- 5 years’ experience or a combination of education and experience in a business/technical discipline or equivalent business/quality related experience.

Knowledge, Skills, and Abilities

• Proven planning skills and ability to learn scheduling of auditors.
• Excellent verbal and written communications skills; excellent telephone communications skills.
• Ability to work independently and comfortably perform multiple functions/tasks in a very high paced intense environment.
• Good business background, strong interpersonal skills, service oriented and customer sensitive, with concern for accuracy, effectiveness, flexibility and innovation.
• Extensive computer skills to include: Excel, Work, Access and ability to learn new operational systems. This position uses a proprietary database application almost continuously.
• Must have a positive attitude and be success oriented.
• Ability to obtain working knowledge of the ABS Quality Evaluations Quality & Environmental Management System.

Reporting Relationships:

Reports directly to a department Manager, Supervisor or above.

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Responsibilities

• Responsible for developing applications for projects including graphics, reports and calculations
• Responsible in conducting internal testing and acceptance tests and user training
• Responsible for preparing documentation including design specifications and manuals
• Responsible for providing high quality technical support to our customer
• Responsible for conducting onsite routine health check of the systems installed at customer base and documenting troubleshooting and problem resolution steps

Requirements

• Min Diploma in Computer Science or relevant
• Min 2 years of working experience in Project Management in SI Industry
• Proficiency in programming like Visual Studio, ASP and Java, MS Office with VBA and industrial automation is an advantage
• Knowledge in Microsoft SharePoint 2007/2010 (MOSS/WSS) is an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

WHO ARE WE LOOKING FOR?

We are looking for a Benefits Delivery Solutions Specialist to join our Asia Pacific team. In this role, you will be supporting the administration and communication of our employee benefit programs. This is a fantastic opportunity to launch your career in HR within a dynamic and global company.

WHAT WILL YOU WORK ON?

You will work alongside a team of experienced professionals, assisting various aspects of employee benefit programs. This includes processing benefit billings, maintaining accurate records, and supporting communication efforts. You will have an opportunity to learn and work on different benefit programs and how they impact employees across the region, including Japan. This role enables you to contribute to operations review and process improvements. You will also assist in crafting clear and informative communication materials to keep employees updated on their benefits. Your ability to learn quickly, ask questions, and build relationships will be key to your success.

WHO WILL YOU WORK WITH?

This role reports to the Senior Benefits Delivery Solutions Manager, Asia Pacific. You will also collaborate with the larger HR team members across the region.

WHAT YOU BRING

• Bachelor's Degree in Human Resources, Business Administration, or a related field (or equivalent work experience) with minimum 1 year of experience in benefits administration or a related HR function.
• Proven ability to manage multiple priorities, adapt to a fast-paced environment, and work independently.
• Strong attention to detail and a commitment to ensuring accuracy.
• Excellent communication skills (written and verbal).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with Workday is a strong plus.
• Fluency in both English and Japanese languages is mandatory as the role is required to work with counterparts in Japan.

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

JOBSCOPE

• Develop and implement effective strategies to generate eCommerce sales on thecocoatrees.com and marketplaces (Shopee, Lazada and TikTok), including identifying target audiences, conducting market research, and creating compelling campaigns.
• Work with performance marketing agency to monitor and analyse website performance and customer data, identifying opportunities for improvement and optimization.
• Support day to day tasks that include creating and optimising product listings, ensuring accuracy, consistency, and keyword optimization to enhance discoverability and conversion rates.
• Develop and execute marketing campaigns to drive targeted website traffic and increase conversions. Support digital marketing operations, including products and campaign setup. Managing the briefing and reviewing of creative assets for marketing campaigns.
• Manage and update website content, design, and features, collaborating with the design and development teams to ensure a seamless user experience.
• Monitor competitor activity, pricing, and trends to identify opportunities and make informed business decisions.
• Conduct user testing to identify areas for improvement in website usability, customer journey, and overall user experience.
• Troubleshoot and resolve customer inquiries promptly and professionally.
• Generate monthly sales report and work with Finance Department for finance reporting, ensuring smooth financial accounting process.
• Support ecommerce administrative tasks as needed to ensure smooth operations.
• Forecasting inventory for ecommerce fulfilment and work with Warehouse Department to prevent out of stock situation.

REQUIREMENTS

• Degree in Business, Marketing or a related discipline preferred
• 2 to 3 years of ecommerce experience with proven track record of success in driving online sales
• Experience in using ecommerce platforms, including inventory management systems
• Strong understanding of web design, website architecture, and SEO principles to optimize website performance and visibility
• Strong attention to detail
• Strong analytical and problem-solving skills
• Good team player and able to work independently
• Excellent time management and organization skills with the ability to multi-task in a fast-paced environment
• Excellent verbal, written and interpersonal communications skills
• Ability to analyse & synthesise information and recommend actions
• Ability to work closely with cross-functional team members effectively and strive toward a unified vision
• Positive attitude, eagerness to learn, and openness to new ideas
• Self-motivation, strong work ethic, and ability to work independently

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.