Job Description

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Major Responsibilities:

• Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.
• Deliver customer operator training in Abbott facilities or on-site
• Perform new instrument and assay implementations through to Test-of–Record
• Provide on-site assay investigation and troubleshooting related to instruments, software reagents and experimental designed
• Provide operator training and coaching on assay and instrument (hardware and software)
• Prepare technical documents and reports for implementation, training, and investigations
• Connect and integrate available or customize technologies to cater customers’ needs, take lead in technical discussions, analyze their needs, and propose relevant product and solution offerings
• Host user meetings, workshops, seminars to update products information on instrumentation and support
• Track assay issues and escalation cases for reporting and work closely with global teams to maintain records and solve issues
• Use databases or other computerized systems to maintain up-to-date customer records, to track the volume, content and outcomes of enquiries received, and to access information, checklists, scripts, guidelines, and other materials for responding to the customer’s enquiry.
• Work closely with other TAS and Service team to seek feedback and scope out potential lot issues
• Workflow improvement / optimization
• Any other task assigned by management from time to time

Requirements

• Bachelor’s Degree in Science/ Engineering (Electrical or Mechanical) or other related disciplines
• Minimum 5-7 years relevant experience and proven track record in a diagnostic laboratory in a similar position
• Strong stakeholder management skills with proven engagements with customers, key stakeholders, and lab staff
• Good knowledge in Technical Assay and systems to act as expert for product line responsibility
• Highly developed communication skills and ability to demonstrate empathy and engagement with customers
• Ability to identify and drive resolution of issues
• Strong experience in use of analytical tools and software
• Must be willing and able to be on standby after work hours/ work overtime to resolve issues when arises

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Job purpose:

This position is part of the Asia information Security and Data Protection function in Singapore with focus on data loss prevention (DLP) and data protection (DP).

Key activities:

• Serving as the primary point of contact for authorities and stakeholders regarding compliance with Data Loss Prevention (DLP) regulations and the support to data protection (DP).
• Maintaining data protection policies, procedures, and guidelines, monitoring compliance with data protection laws and regulations and data loss prevention related requirements and ensuring appropriate measures are in place.
• Conducting data protection impact assessments (DPIAs) to identify and mitigate risks associated with the processing of personal data.
• Collaborating with IT, legal, HR, and other departments to ensure data protection considerations and controls are integrated into business processes and systems.
• Investigating incidents and breaches related to data loss, breach, or unauthorized access.
• Collaborating with internal teams to integrate DLP solutions with existing infrastructure and security systems. e.g. management of DLP policy and ruleset
• Providing advice, guidance, and training to employees on data protection requirements, best practices, and data breach procedures
• Assisting the Head of Information Security Asia and Data Protection officers in developing and delivering reports to senior management on the organization's data loss prevention and data protection compliance status
• Collaborating with auditors to provide necessary documentation, evidence, and support during audit fieldwork, testing, and reporting phases.
• Reviewing audit findings, recommendations, and reports to identify opportunities for improving information security practices, processes, and controls.

Formal education:

• University or college degree or comparable
• Possession of professional qualifications will be advantageous. e.g. CIPM, CIPP, CISA, CISM, CISSP, CRISC, PMP

Specialist knowledge (work experience, further qualification):

• Minimum 5+ years of related experience in Data Protection, Data Loss Prevention or technology Risk function in financial services industry or consultancy
• Extensive knowledge of the regulatory environment and data protection laws within the Asia region. PDPC, MAS, NAFR, PBOC, JFA
• Experience in cybersecurity, risk management, and familiarity with DLP technologies would be an advantage.
• Strong analytical skills, with the ability to breakdown complex problems into actionable and understandable steps.
• Strong communication, stakeholder management and problem-solving skills are essential.

Job purpose:

This position is part of the Asia information Security and Data Protection function in Singapore with focus on information security and third-party risk management.

Key activities:

• Assisting the Head of Information Security Asia in implementing and maintaining the Group's information security strategy, policies, and procedures to manage cyber and Third-Party Information Security risk and ensure compliance with relevant laws and regulations.
• Assessing the security posture of third-party vendors, partners, or service providers to ensure compliance with organizational standards and regulatory requirements.
• Collaborating with procurement, legal, and business units to evaluate the security implications of engaging with third-party vendors and providing guidance and recommendations to stakeholders on selecting, onboarding, and managing third-party vendors securely.
• Reviewing and negotiating information security and data protection clauses in contracts and agreements with third-party vendors to establish security requirements and responsibilities.
• Conducting risk assessments of third-party systems (including cloud), networks, and processes to identify gaps in information security controls.
• Collaborate with head office in developing and implementing strategies in continue monitoring and evaluating third-party security performance through regular assessments and audits.
• Participating in cross-functional teams or committees on vendor risk management and security governance driven regionally and globally.
• Collaborating with auditors to provide necessary documentation, evidence, and support during audit fieldwork, testing, and reporting phases.
• Reviewing audit findings, recommendations, and reports to identify opportunities for improving information security and third-party risk management practices, processes, and controls.

Formal education:

• University or college degree or comparable
• Possession of professional qualifications will be advantageous. e.g. CISA, CISM, CRISC, CISSP, CTPRP

Specialist knowledge (work experience, further qualification):

• Minimum 5+ years of related experience in Information Security, third-party risk management or technology Risk function in financial services industry or consultancy.
• Knowledge of Asia regulatory requirements with a strong understanding of the financial industry. PDPC, MAS, NAFR, PBOC, JFA
• Have a strong security risk and analytical mindset in approaching situations and interactions with stakeholders.
• Strong communication and interpersonal skills, with an ability to translate complex technical information for a non-technical audience.

Requirements

The role requires handling of measurement and detection equipment for military and homeland security. The successful candidate will possess strong IT software installation and configuration skills. He is able to manage post-sales delivery of equipment, perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work. A keen learning attitude and strong problem-solving ability will position him well for the role. He is expected to prepare basic reports. Good communication and interpersonal skills will assist him in reinforcing existing strong customer relations.

Qualification

Higher Nitec / Diploma in Electrical & Electronics Engineering with min 2 years relevant experience

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Design and develop data ingestion solutions for big data.
  Build efficient and reliable data processing solutions.
• Design and implement data storage solutions.
• Develop scalable data pipelines for ingestion, transformation, and storage of large datasets.
• Optimize data pipelines for real-time and batch processing.
• Ensure data quality and integrity throughout the data pipeline by implementing effective data validation and monitoring strategies.

Requirements:

• Minimum 5-8 years of designing and implementing ETL solutions.
• Bachelor's degree or higher in Computer Science, Engineering, or a related field.
• Familiar with AWS data ingestion and processing tools like NiFi, Kinesis, and Glue.
• Strong expertise in big data technologies such as Apache Spark and Hadoop.
• Experience with AWS data storage solutions including S3, Iceberg, Aurora, and OpenSearch.
• Proficiency in programming languages including Python, Scala, and Java.
• Preferred certification and/or hands-on experience with AWS data services.
• Attention to detail and a strong commitment to delivering high-quality solutions.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• Work well in a team.
• Excellent communication and interpersonal skills
  

Job Description

• Performing different types of massages, and wellness therapies.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Requirements:

• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.

We're Hiring!

If you aspire to leverage your capabilities and experience to join a Start-up at the stage of exponential growth, this may be the right opportunity for you! Our software platform will revolutionize the way buyers and suppliers in the supply chain connect, make payments, and link to financing in an end-to-end ecosystem. Be part of a fast-growing startup where teamwork and collaboration are encouraged, and everyone is valued as an important contributor in the organization.

Customer Success Specialist

For this position, you will be expected to deliver an excellent level of service to all clients, proactively connect with clients to drive customer satisfaction and usage. Working in a fast paced, challenging and dynamic environment, the customer success and training team enjoys the responsibility of delivering our suite of products to our clients across various industries.

Responsibility

• Own the entire relationship with assigned clients, including onboarding, training, adoption, retention, and satisfaction
• Proactively contact customers post-implementation to ensure customer satisfaction by developing healthy customer relationship and improve customer experience
• Drive product adoption and increase usage
• Advocate for customers by capturing feature requests and feedback
• Develop and maintain customer-success strategies and best practices, as well as customer- support content
• Communicate effectively with both internal and external stakeholders to better understand customer needs, maximize retention and growth, and share learnings
• Maintain existing customer-success metrics and data as directed

Qualification

• At least 2 years of customer success or related experience on IT software solutions
• Able to prioritise tasks and maintain a professional approach under pressure
• Passion to drive customer success and focus on creating value for the customer
• Strong MS Office skills and must be comfortable using software applications
• Strong verbal and written communication skills
• Excellent analytical and organizational skills.
• Must be Singapore citizen or PR

If the above fits what you’re looking for, contact Leon at [email protected].

About us:

Doxa Holdings is a young startup that is developing a best-in-class enterprise platform that connects buyers, suppliers and financiers seamlessly. To learn more about Doxa please visit us at www.doxa-holdings.com.

My client is one of the leading professional services firm in Singapore, with a reputable and strong-standing international presence. They are fast-growing and the finance team has a track record of offering opportunities for personal development and growth.



Reporting directly to the Revenue Manager, you will be supporting end-to-end billing and collection processes and responsible for processing of client Invoices, addressing the root causes of billing and payment delays and forming strategic partnerships with the key clients and service providers. This role is in a team that primarily supports Singapore but also works with teams supporting other regions.



Requirements

• Minimum of 4-6 years relevant experience from a professional services environment

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)



Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

*LI-AF

massage and beauty skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

Work as a team and cooperate with other colleagues

To perform foot reflexology treatments following the established protocols, and allotted treatment times.

Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

Background in holistic healing, such as meditation and aromatherapy, is a plus

Follow company rules and regulations

Keep all the confidentiality of the company as well as customers

Manual dexterity

Job Resposibilities

The pricing actuary will be responsible for supporting the FL and Package businesses, providing pricing analysis and granular performance monitoring.

Providing the APAC Business with the actuarial support they require to profitably grow their business and take remedial action where needed.

Produce transactional pricing analysis for accounts within agreed timescales, working closely with underwriters.

Actively involved in technical pricing tool development and enhancements, whilst considering local market requirements.

In co-ordination with the actuarial pricing team, monitor rates at renewal and new business, ensure technical pricing models are in place and reviewed regularly and that any deviation is justified and monitored.

Report performance at granular level (account and rating factor) so that underwriters can optimise performance.

Ensure data used for pricing and monitoring is complete, accurate, adequate and timely.

Responsible for training and mentoring junior members of staff.

Comply with key regulatory and risk management procedures.

Requirements:

Bachelors degree or equivalent in Mathematics/Actuarial Science

Associate or Fellow member of an Actuarial Institute

Proven proficiency in actuarial pricing concepts/methodologies

Increasing understanding of general insurance including underwriting policies, claims handling policies and local legislation

Knowledge of PC and mainframe environments

Knowledge of SAS, VBA, R

Developing ability to communicate actuarial concepts to non-specialists.

Ability to forge relationships with other areas of the business

Ability to work under own initiative and show flexibility to meet business needs

Ability to meet tight deadlines and prioritise own work

Professional behaviour with high level of integrity

Job Description:

As a Human Resource Generalist and Payroll Specialist, you will play a crucial role in managing our human capital and ensuring accurate payroll processing. You will be responsible for handling a variety of HR functions while also ensuring timely and precise payroll disbursements. This position requires strong attention to detail, excellent communication skills in both English and Telugu, and a deep understanding of HR policies and procedures.

Responsibilities:

1. Human Resource Management:Oversee the recruitment and onboarding process, including sourcing candidates, conducting interviews, and facilitating new hire orientations.
   Manage employee relations, including addressing grievances, conflicts, and disciplinary actions in accordance with company policies and legal regulations.
   Administer employee benefits programs and ensure compliance with relevant laws and regulations.
   Maintain accurate employee records, including personnel files, attendance, and performance evaluations.
   Implement and enforce HR policies and procedures to ensure a positive and productive work environment.
   
2. Payroll Administration:Process payroll accurately and on time, including calculating wages, deductions, and taxes.
   Verify attendance, hours worked, and overtime to ensure accuracy in payroll calculations.
   Address payroll-related inquiries from employees and resolve any discrepancies promptly.
   Prepare and distribute payroll reports to management for review and analysis.
   Stay updated on changes in payroll regulations and compliance requirements.
   

Requirements:

1. Bachelor's degree in Human Resources, Accountancy, or a related field.
2. Proven experience as an HR Generalist and Payroll Specialist, with a minimum of 5 years in a similar role.
3. Proficiency in English and Telugu languages, both written and verbal, is essential.
4. Strong understanding of HR principles, practices, and legal regulations.
5. Excellent interpersonal and communication skills, with the ability to interact effectively with employees at all levels.
6. High level of integrity and confidentiality in handling sensitive HR and payroll information.
7. Proficiency in using HRIS (Human Resource Information System) and payroll software.
8. Detail-oriented with excellent organizational and time management skills.
9. Ability to work independently and as part of a team in a fast-paced environment.

Full-Time Position!

Location: City Hall / Bugis

Working hours: Monday to Friday, 9.30am to 6pm

Salary: $3,300 to $4,000 per month

Job Description

● Procure, setup and maintain office IT hardware, equipment and manage inventory

● Liaise with vendor on server maintenance

● Implement IT system enhancements and modifications and ensure the organization’s IT processes align with business goals

● Maintain website contents via WordPress

o Update banners, news, products, events and etc.

o Work closely with the marketing team on web marketing campaigns and promotions

● Translate wireframes into web codes

● Plan and manage the development and maintenance for company websites, applications, and systems

o Come up with specifications

o Localize web contents

o Make changes to existing framework

o Liaise with Japan System Team and Japanese web developers

o Manage the schedule to ensure development and maintenance are done in a timely manner

● Manage all IT aspects of employees’ onboarding/offboarding

o Work account creation/deactivation (Email, VPN, etc.)

o Prepare IT equipment

● Provide support to other employees and related parties on system operations

Job Requirements

● Possess at least a Diploma/Degree in Computer Science, Information Technology or equivalent

● Candidate with at least 3 years of relevant working experience is required

● Proficient understanding of web markup, including HTML5, CSS3, JS and PHP

● Experience with optimization for mobile devices and familiarity with responsive and adaptive methods

● Proficiency in Japanese language skills in order to liaise with Japanese speaking associates

● Basic knowledge of Google Analytics is required

● Basic knowledge of Adobe Photoshop

● Strong team player with excellent interpersonal and communication skills

● Open to work on some weekends/public holidays for Company events

Intereted Applicants click on "APPLY NOW" !

Full-Time Position!

Location: City Hall / Bugis

Working hours: Monday to Friday, 9.30am to 6pm

Salary: $3,000 to $3,300 per month

Job Description

● Procure, setup and maintain office IT hardware, equipment and manage inventory

● Liaise with vendor on server maintenance

● Implement IT system enhancements and modifications and ensure the organization’s IT processes align with business goals

● Maintain website contents via WordPress

o Update banners, news, products, events and etc.

o Work closely with the marketing team on web marketing campaigns and promotions

● Translate wireframes into web codes

● Plan and manage the development and maintenance for company websites, applications, and systems

o Come up with specifications

o Localize web contents

o Make changes to existing framework

o Liaise with Japan System Team and Japanese web developers

o Manage the schedule to ensure development and maintenance are done in a timely manner

● Manage all IT aspects of employees’ onboarding/offboarding

o Work account creation/deactivation (Email, VPN, etc.)

o Prepare IT equipment

● Provide support to other employees and related parties on system operations

Job Requirements

● Possess at least a Diploma/Degree in Computer Science, Information Technology or equivalent

● Proficient understanding of web markup, including HTML5, CSS3, JS and PHP

● Experience with optimization for mobile devices and familiarity with responsive and adaptive methods

● Basic knowledge of Google Analytics is required

● Basic knowledge of Adobe Photoshop

● Strong team player with excellent interpersonal and communication skills

● Open to work on some weekends/public holidays for Company events

Good to Have

● Proficiency in Japanese language skills in order to liaise with Japanese speaking associates

Intereted Applicants click on "APPLY NOW" !

• Your primary responsibility is to generate and qualify leads in support of our AWS sales engine in SoftwareOne.
• Ability to drive a prescribed cadence of out-bound activity via tele calls, emails, social and other media.
• Drive lead generation process, supporting marketing campaigns and qualify leads from marketing activities.
• Identify prospect needs and suggest appropriate products and services.
• Manage, coordinate, and prioritize leads efficiently and qualify opportunities and transition to a Business Development Director
• Follow the sales process diligently including entering and maintaining opportunities in CRM.
• Partner with the country and regional AWS BU team to establish and execute the go to market strategy.
• Be part of a high potential and growth team driving the AWS business in the region
• Basic knowledge of cloud technology
• Minimum of 1-2 years of prior experience in inbound and outbound sales and inquiries.
• Strong background and attainment in a pipeline generation (top of the funnel) role
• Familiarity navigating AWS (teams, programs, nomenclature)
• Self-motivated, ambitious and follow SoftwareOne value

What you can expect :

• Work closely with and be mentored by leaders with rich and diverse experience.
• Ability to build your career growth map based on performance and interest.
• Work closely with the AWS sales and partner team in your territory.
• Opportunity to shadow AWS team and to be trained and mentored by AWS sales reps.
• Chance to upskill via free trainings and certifications.

We are looking for an Application Specialist with patient or customer facing experience in a hospital setting to service existing business and proactively seek new opportunities to increase sales performance of assigned customer accounts.

Duties and responsibilities

• Provide comprehensive training to healthcare professionals on the proper use of our products.
• Conduct product demonstrations to showcase features, benefits, and clinical applications.
• Collaborate with sales teams to ensure effective communication of product knowledge.
• Service existing accounts and actively seek out new business opportunities to ensure business growth.
• Gather market intelligence and updates on emerging healthcare technologies.
• Represent the company at trade exhibitions, events, and demonstrations.
• Understand customer business and requirements thoroughly and negotiate agreed terms to close sales.
• Abide by Good Distribution Practice (GDP) and Good Distribution Practice Medical Device Singapore (GDPMDS) requirements.
• Work closely with healthcare professionals to ensure safe product delivery.
• Provide updates on safe practices, clinical research, and data related to the product or service portfolio (applicable to nursing professionals only).

Must Have Requirements

• Minimum Diploma in Nursing or Biomedical Sciences
• Minimum 2 years of experience as a Nurse in the ICU/CCU/Emergency Unit
• Experience in the management of Continuous Renal Replacement Therapy
• Stakeholder management experience involving medical practitioners of a hospital

Desirable Requirements (not mandatory)

• Experience in management of hemodialysis
• Experience in education and training with healthcare professionals
• Good communication & interpersonal skills

Job Reference Code: 86736

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

About the Role:

We are seeking a highly motivated and detail-oriented ITSM and Operations Audit Specialist to join our dynamic team. You will play a critical role in ensuring the efficiency, security, and compliance of our IT service management (ITSM) processes and operational procedures within the banking and finance industry. You will leverage your technical expertise and strong communication skills to conduct audits, identify areas for improvement, and collaborate with stakeholders to implement effective solutions.

Responsibilities:

• Conduct comprehensive audits of ITSM processes, focusing on areas like incident management, change management, problem management, and service request fulfillment.
• Evaluate the effectiveness of operational controls and risk management practices as they pertain to IT services and data security.
• Identify potential vulnerabilities and recommend corrective actions to ensure compliance with internal policies, industry regulations, and security best practices.
• Collaborate with IT teams, business units, and management to develop and implement process improvements and risk mitigation strategies.
• Document audit findings and recommendations in clear, concise, and professional reports.
• Stay up-to-date on the latest industry trends, regulations, and best practices in ITSM and operational risk management.
• Contribute to the continuous improvement of the IT audit program by identifying opportunities for automation and streamlining processes.

Qualifications/Skills

• BSc or MSc in IT-related subject
• Strong understanding of ITSM frameworks, including ITIL principles (ITIL certification)
• In-depth knowledge of IT security best practices and relevant banking/finance industry regulations
• Proven ability to analyze complex data, identify root causes, and develop effective solutions
• Excellent communication, interpersonal, and collaboration skills
• Ability to work independently while also functioning effectively within a team environment
• Strong attention to detail and a commitment to accuracy and efficiency
• Proficiency in Microsoft Office Suite and project management tools

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Role Description

The Staffing Team plays an important role as a trusted partner and advisor to the business. As part of the team – you will develop an intimate understanding of the business and make important staffing decisions, balancing complex trade-offs and ensuring teams are staffed with the right mix of talent to deliver exceptional client results.

We are looking for a motivated individual, who loves finding solutions to problems, to be part of our dynamic team. The role will provide a high degree of autonomy and growth opportunities within a fast-paced, intellectually stimulating and people-focused environment. The successful candidate will work closely with multiple stakeholders on the client-facing side (Associate Consultants through to Partners), as well as Functional Professionals in Southeast Asia (SEA) and across Asia Pacific – including Finance, HR, Professional Development (PD) and Recruiting.

Detailed Responsibilities

1 [~50%] Core Staffing – Program management of the Associate Consultant / Senior Associate Consultant (AC / SAC) classes across SEA

• Work closely with the rest of the Staffing team to identify well-balanced case teams across SEA, with direct responsibility for staffing the AC / SAC classes (~80-100 pax)
• Act as single point of contact for staffing chats with the AC / SAC classes
• Facilitate discussions with Partners on team hypotheses for upcoming cases
• Actively plan for and facilitate conversations to ensure individual PD needs are understood and addressed on cases

2 [~30%] Resource Utilization / Capacity Monitoring and Optimization

• Ensure optimum utilization for the overall office; making sure we keep the business running, while concurrently ensuring each of our staff has the right amount of staffing to continue to grow professionally
• Monitor staff balance – track and make appropriate recommendations on headcount and flex programs to achieve and maintain the right balance in overall resource pyramid

3 [~20%] Daily Operations, Innovation and Process Improvement

• Ensure seamless running of day-to-day operations – be part of the driving force to close outstanding tasks within the team’s workflow expediently; work collaboratively with the team to ensure data integrity in Staffing systems for reporting
• Adopt a continuous improvement mindset to recommend and implement innovation and revisions to increase efficiency and efficacy of the Staffing department

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

We are seeking an experienced IT Project Management Executive to join our Digital Innovation and Technology (DIT) team. The ideal candidate will be responsible for managing and executing IT projects from initiation to completion, ensuring that they are delivered on time, within scope, and within budget. The IT Project Executive will work closely with cross-functional teams to define project requirements, develop project plans, allocate resources, track progress, and communicate with stakeholders

Responsibilities:

1. Lead and manage IT projects through the entire project lifecycle, including planning, execution, monitoring, and closure.
2. Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders.
3. Develop detailed project plans, schedules, and budgets to effectively manage resources and mitigate risks.
4. Coordinate and allocate resources, including team members, vendors, and equipment, to ensure successful project execution.
5. Monitor project progress, track milestones, and manage changes to scope, schedule, and budget as necessary.
6. Identify and mitigate project risks and issues to minimize disruptions and delays.
7. Communicate project status, updates, and key decisions to stakeholders, including executives, sponsors, and team members.
8. Foster collaboration and teamwork among cross-functional teams to achieve project goals and deliverables.
9. Conduct post-project reviews and evaluations to identify lessons learned and opportunities for improvement.
10. Stay current with industry trends, best practices, and emerging technologies in project management and IT.
11. Support Project Manager in governance of project management framework through audits.

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
• Proven experience as an IT Project Lead, or similar role.
• Strong understanding of project management methodologies, tools, and techniques.
• Strong leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Experience with business process modelling, industry methods for process improvement, organizational design, or performance optimization in healthcare or social services related business is an added advantage.
• Good knowledge of Microsoft products (MS Dynamics 365, Teams, SharePoint, MS 365 Enterprise Productivity Tools) and Cloud Services (Azure and AWS) is an added advantage.
• Project Management Professional (PMP), Certification in IT Project Management (CITPM) or other relevant certifications are a plus.
• Analytical mind, able to see the interconnections between system solutions and business needs.
• Systematic approach in handling ambiguous or complex issues, and actively discusses own's perspectives to arrive at effective and usable solutions.

Porsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing team.

The Customer Experience Specialist is responsible for delivering a professional, prompt and best-in-class service experience to customers across various communication channels. This role aims to create excitement and build trust, ultimately achieving the overall targeted customer satisfaction.

• Handle customer interactions by processing and following up on customer requests and queries across different channels (including online chat, social media, inbound and outbound calls, and emails), ensuring satisfaction through proactive follow-ups.
• Investigate complex cases or complaints submitted by customers and provide resolutions to the cases/complaints, including working with various stakeholders and crafting replies.
• Log all queries and requests accordingly into the Porsche inhouse system and update the status and resolution on a timely basis.
• Ensure secure handling of IT systems and maintenance of customer records in the Customer Relationship Management database.
• Support data and reporting tasks, including report preparation, assistance in data cleaning, extraction, segmentation, and qualification. Additionally, identify and analyse market needs, and provide regular reports on customer insights, campaign performance, and case resolutions to internal stakeholders, ensuring business retention and growth.
• Support campaigns/events activities, which includes managing guest RSVPs, consolidating guest data, customer registration duty during events, and other duties as assigned.
• Perform all other adhoc duties and projects as assigned.

Requirements

• At least 2 years of working experience preferably in a customer service role
• Excellent verbal, written and interpersonal communication skills and telephone etiquette
• Proficient in Microsoft Office applications
• Ability to perform rotating shift work including public holiday and weekend shifts

For interested applicant, please submit your application via this link: https://jobs.porsche.com/index.php?ac=jobad&id=11158

Thank you.

Role:IT BA ( Treasury and Markets)

Location:MBFC

JD:

around 6-8 years of experience and someone with experience working on Treasury & Markets projects.

Job Duties & responsibilities (List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.)

1. Part of a scrum team handling Treasury & Markets Projects/Enhancements

2. Facilitate requirements workshops to engage the various stakeholders such as Front Office, Supporting Unit users, UX/UI Designers, Technology to elicit and validate business requirements.

3. Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.

4. Possess strong business & technical subject matter knowledge.

5. Understanding of multi-asset class products e.g., FX, FX Derivatives, Interest Rate Swaps, Fixed Income etc.

6. Analyzing and defining the interface structure between applications using protocols such as REST API, KAFKA.

7. Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.

8. Become an effective “bridge” between users and technology.

9. Good team player with strong interpersonal skills.

10. Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Required Experience (Indicate nature and extent of work experience including minimum number of years required.)

- Education – Bachelors or higher degree preferably in business or Computer Science IT

- At least 6-8 years working as a Business Analyst.

- Possess strong business & technical subject matter knowledge.

- Ability to run and manage projects independently.

- Working experience with Wealth users is an advantage.

- Experience in Agile delivery will be an advantage.

- Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.

- Experience working on Jira, Confluence will be an advantage.

Job Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Job Requirements

• Knowledge in computer science, Information Technology, Business Administration, or related field; relevant certifications (e.g., PMP, ITIL) preferred.
• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

In essence, the deputy department manager serves as a key support to the department manager, helping to ensure the smooth functioning of the department and the achievement of its goals and objectives.

• Assisting in Leadership: Supporting the department manager in providing leadership and direction to departmental staff, fostering a positive work environment, and maintaining morale.
• Operational Oversight: Assisting in overseeing day-to-day operations within the department, ensuring that tasks are completed efficiently and in accordance with customer as well as organizational policies and procedures.
• Team Management: Coordinating with the department manager to manage and allocate tasks among team members, providing guidance and support as needed to ensure productivity and high performance.
• Financial Management: Assisting in budgeting and financial management activities, such as monitoring expenses, tracking revenue, and ensuring that the department operates within budgetary constraints.
• Staff Development: Supporting the department manager in identifying training and development needs for departmental staff, facilitating training programs, and promoting professional growth opportunities.
• Problem-solving and Decision-making: Assisting in identifying and addressing challenges or issues that arise within the department and collaborating with the department manager to make informed decisions and implement solutions.
• Continual Improvement: Contributing to efforts aimed at identifying opportunities for process improvements, innovation, and efficiency enhancements within the department, and actively participating in initiatives to implement changes as needed.

Job Requirements

• Knowledge in computer science, Information Technology, or related field; advanced certifications (e.g., MCSE, RHCE) preferred.
• Experience in managing enterprise Linux (SUSE Linux) and Windows server environments in a complex IT infrastructure.
• Strong understanding of high availability and fault-tolerant system architectures, with experience in clustering, load balancing, and failover mechanisms.
• Hands-on experience with SQL database maintenance.
• Familiarity with network protocols, routing, and firewall configuration, particularly with Palo Alto, McAfee, and Checkpoint appliances.
• Experience with storage area networks (SAN) and SAN storage solutions
• Knowledge of Microsemi NTP (Network Time Protocol) for time synchronization across network devices.
• Manage a diverse range of hardware equipment, including Cisco switches, Sun Microsystems servers (X4170, X4170 M2), HPE ProLiant DL360 series servers (G7, G9, G10), and SAN storage solutions.
• Excellent communication and leadership skills, with the ability to effectively lead and motivate a diverse technical team.
• Strong problem-solving abilities and a proactive approach to identifying and resolving technical challenges.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Job Requirements

• Knowledge in computer science, Information Technology, Business Administration, or related field; relevant certifications (e.g., PMP, ITIL) preferred.
• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a Marketing Specialist at PlayPark, you will play a key role in developing and executing marketing campaigns to engage both existing players and attract new players to our portfolio of games. Reporting to the Marketing Manager and working closely with the Marketing Team, you will leverage your creative skills and strategic thinking to promote our games across various online and offline channels.

Job Responsibilities

• Develop and implement marketing strategies to boost community engagement and user acquisition.
• Plan, coordinate, and execute both offline and online events and activities.
• Prepare After Action Review (AAR) reports for events.
• Generate and analyze channel sales reports.
• Liaise with external parties for partnerships and various media buys.
• Collaborate with cross-functional teams including product development, community management, and customer support to align marketing efforts with overall business objectives.
• Stay abreast of industry trends to maintain competitiveness in the gaming market.
• Provide comprehensive weekly and monthly reports to the Marketing Manager and to other related departments, keeping them abreast of campaign progress and major issues.

Job Requirements

The ideal candidate should possess:

• A Diploma in Marketing, Communications, or a related field.
• Proven experience in digital marketing, or events marketing, preferably within the gaming industry.
• Strong understanding of social media platforms and digital advertising channels.
• Excellent written and verbal communication skills.
• Creative thinking with a passion for gaming and digital entertainment.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Proactive attitude with a demonstrated ability to take initiative and drive projects forward.
• Experience with analytics tools such as Google Analytics or Adobe Analytics is a plus.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.