IT SYSTEM HELPDESK TECHNICIAN

(Salary Range: S$3000~S$5000)

Responsibilities:

• 3 days station at client's office for Technical and Desktop support
• 2 days in Office
• Monitoring and maintaining networks and servers.
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Keeping up to date with advancements and best practices in IT administration.

Requirements:

• Diploma in Information Technology of Computing , information systems, or similar.
• At least two years' experience in a similar role.
• Experience with IT systems, networks, and related technologies.
• Good knowledge of best practices in IT administration and system security.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

Main Responsibilities

- Reports to the Financial Controller.

- To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments in the Hotel.

- Acts as Data Protection Officer for the Hotel.

- To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable.

- To ensure procedures are in place that in the event of any problems encountered in software and hardware, that they are addressed immediately.

- To ensure the physical and logical security of IT system.

- To define and keep updated written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned.

- To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs.

- To strictly perform daily/monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup information.

- To assist any department in formulating their IT material requirements and provide adequate solutions to their needs.

- To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees of the Hotel.

- To perform regular computer audits searching for unauthorized programs, improper setup or loopholes in the security setup.

Job Requirements

- Degree in Computer Science, Computer Technology or the equivalent with 3 years of experience in a similar capacity.

- Excellent spoken and written in English

- Independent and willing to learn

- Possess good working attitude and good communication skills.

- Good problem-solving skills.

- Attention to details will be an added advantage.

**We regret to inform that only shortlisted candidates would be notified. **

Roles & Responsibilities

Oversee the IT operations within the organization, ensuring timely and efficient support to enhance staff satisfaction.

Provide assistance with helpdesk tasks as needed.

Coordinate, plan, and manage IT services and activities to ensure smooth operations aligned with business objectives.

Ensure successful project and change management, delivering solutions that meet technical, functional, performance, and business requirements.

Collaborate with internal teams and external vendors to propose and implement technical solutions, establishing key performance indicators (KPIs) and ensuring vendors meet contractual obligations for successful project outcomes.

Ensure adherence to enterprise technology practices and project management standards, maintaining quality and consistency.

Monitor key project milestones, adjusting plans and resources as necessary to meet objectives and deadlines.

Oversee IT asset management, inventory, and documentation to ensure accurate records and efficient processes.

Facilitate communication across the organization on project scope, budget, risks, and resources to promote transparency and collaboration.

Manage IT procurement, including obtaining quotes, entering procurement details, and ensuring efficient workflows.

Prepare, consolidate, and review reports and documentation to support project tracking, decision-making, and continuous improvement efforts.

Perform additional duties as assigned by management to support overall IT operations and projects.

Requirements:

Bachelor’s degree in computer science or IT.

At least 5 years of experience in IT service delivery or a related field.

Proficiency in Microsoft products.

Knowledge in Networking, System Administration, cloud-based infrastructure, and Cybersecurity is a plus.

Experience with IT auditing is an advantage.

A team player who can work independently and handle pressure effectively.

Resourceful, proactive, organized, and adaptable to fast-paced changes.

Strong communication skills and the ability to prioritize tasks efficiently.

Responsibilities

· Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gathering, defining scope and objectives, ensuring that system implementation meet users’ requirements and within deadline.

· Provide day-to-day support and enhancement of the systems.

· Generate reports using crystal reporting tool on a daily/monthly/ad-hoc basis

· Provide application support in resolving and troubleshooting problems together with internal, external stakeholders and vendors for further investigations.

· Maintain user documentation including release notes, training guides and UAT documentation.

· Ensure compliance of all security measures in application development processes.

· Manage system access roles/ rights and user-ids (add/ modify/ delete)

· Partner with process owners and users to integrate technical and application components to identify solution to meet business process requirements.

· Identify, source and recommend new innovative functionalities and IT solutions that add value to the operation needs.

· Hands-on exploration of new software products

· Provide first-level of support of Windows, M365, Sharepoint, firewall, routers and network switches.

· Undertake any other assignments as required.

Requirements

· Diploma / Degree in Computer Science, Computer Engineering or equivalent

· Minimum of 3 years working experience in application development and managing IT projects.

· Preferably those with good technical knowledge in implementing and maintaining IT systems using Oracle, SQL, Microsoft products including Microsoft 365 and Sharepoint.

· Strong team player with good communication and interpersonal skills

· Strong analytical skills and problem-solving ability to work independently and in a fast paced environment.

· Experience in IT network, servers and infrastructure.

· Good experience and exposure to latest IT gadgets, products and solutions.

· The successful candidates will be placed in different position level based on their working experiences/education level

If our challenges meet your aspirations, please submit your detailed resume, stating current and expected salary, contact telephone number.

Purpose of position

In the Cluster Supply Organisation, business specialists, business experts, engineer specialists, engineers and product owners work together as a team. The agile methods support the team members in performing their functions by facilitating a rapid and flexible response to changing conditions and customer needs through an iterative approach and the continual development of new solutions.

This approach is intended to bring about better products, higher quality, more efficient processes and higher implementation speeds. The team works together to ensure that valuable functionalities are provided to customers and that existing products, processes and services are developed and improved in line with customer needs.

To achieve this, the team members organize their own activities, working autonomously and with full accountability. To that end, they are granted responsibility for all processes and systems needed for the products, processes and services for which they are accountable. Open communications among the team members ensure regular and timely feedback. This enables the team to adopt a “fail fast” approach – i.e. the rapid recognition and correction of mistakes, which permits a quick reaction to changing conditions and customer needs by means of iterative procedures.

The engineer has a technical focus and acts in the capacity of a cell member. Depending on suitability, qualifications and requirements, he/she may also assume the role of scrum master.

He/she has an agile and digital mindset, and continually adapts it to changing requirements, using the available development opportunities.

The engineer is deployed where his/her knowledge and experience are needed, and therefore demonstrates flexibility with regard to assignments to various cells and chapters, even across cluster boundaries.

Main Tasks

• Working in a cross-functional team to be able to perform all tasks required to deliver the relevant products, services, processes and systems.
• Product portfolio management and steering, implementation and ongoing development of one or more products, services, processes and/or systems across the entire life cycle in a team, taking quality standards into account.
• Preparing and implementing digital strategies, ensuring the core infrastructure of products, services, processes and systems; full commitment to innovative technologies; establishment and expansion of the use of digital channels
• Continual optimisation of uniform and efficient process organisation concepts
• Acquisition, ongoing development and transfer of operational/process-related/IT knowledge on assigned issues.
• Application and ongoing development of the necessary skills to set up new, future-ready digital architectures.
• Concept design and implementation of agile quality assurance and risk management
• Implementation of analysis and development of concepts based on tracking of markets, trends and the competition.
• Pricing and benchmarking
• Customer and interface management, including needs analysis, advice and support for central functions and clusters with regard to assigned issues.
• Ensuring that internal and external standards are met, in particular with regard to regulatory issues, reporting, compliance and auditing in the context of assigned issues and applying best practices.
• Operation, support and maintenance of infrastructure, including performant support for relevant systems, data updates, reporting and user authorisation management.
• Compliance with security standards and ensuring stable operations with regard to products, services, processes and systems.
• Improvements to products, services, processes and/or systems must take into account the requirements of barrier-free IT access / software ergonomics in accordance with the objectives of the Commerzbank action plan, "Inclusion".

Formal education:

• University/college degree or comparable certifications

OR

• Work experience in a business segment relevant to the cluster.

Minimum of one year work experience for COMMAP Ladder ST Level 1.

Minimum three years' work experience for COMMAP Ladder ST Level 2.

Function-specific qualification criteria classified by Commap level

Career level 01

• Responsibility for and leadership of one or more interfaces, sharing specialised knowledge within cells and/or chapters.
• Working in a cross-functional team so that all tasks required to deliver the relevant products, services, processes and systems can be completed
• Defining processes, taking into account regulatory standards and process control parameters on the basis of assigned problems and objectives in task area, quality assurance, problem and risk management in cooperation with relevant stakeholders
• Taking on controlling tasks with regard to activities, budget and resources
• Preparing management decisions and support in coordination with stakeholders
• Product portfolio support for heterogeneous / multidimensional products, services, processes and/or systems across clusters in accordance with quality standards
• Involvement in implementing defined digital strategies and innovative technologies across cluster boundaries
• Preparing the comprehensive test concept, combining test specifications and implementing plausibility and dependency tests as well as identification of test risks; taking appropriate countermeasures
• Responsibility for compliance with the test process and standards as well as responsibility for the quality of the test design
• Responsibility for and implementation of tests as well as consultation and support for testers
• Overall responsibility for defect management (follow-up, analysis and reporting)
• Cross-cluster operation, support and maintenance of infrastructure, including support for relevant systems, data updates, reporting and user authorisation management
• Improvements to products, services, processes and/or systems must take into account the requirements of barrier-free IT access / software ergonomics in accordance with the objectives of the Commerzbank action plan "Inclusion"
• Compliance with security standards and support in ensuring stable operations with regard to products, services processes and systems
• Creates user stories in consultation with the product owner
• Responsibility for planning, design and implementation of release activities

Career level 02

• Additional responsibilities as below.on top of what is required for Career level 01
• Responsibility for and leadership of one or more interfaces, sharing specialised knowledge within cells and/or chapters.
• Organising, coordinating and setting priorities to fulfil regular tasks, focusing on own field of expertise.
• Concept development, support and ongoing development of products / services / processes / systems within the cell, development of solutions geared to requirements.
• Analysis, continual optimisation, implementation and transparent documentation of processes, taking into account regulatory requirements and process management parameters to fulfil defined targets / regular tasks.
• Efficient, high-quality and timely implementation of own tasks, taking into account security, proper procedures and risk.
• Active control and management of costs/revenues/quality within own working area along with identification of risks under supervision
• Recognition and problems specific to own specialised area, assessment of these problems using standard processes, preparing / developing solutions.
• Matching of internal and external data, preparing comparisons, participation in pricing processes, creating proposals and preparing decision papers based on gathered market data.

Description of specifications with regards to work profiles

This is for the role of a Data Center Manager. Role specific responsibilities:

• Overseeing all data center operations, including technical operations, facility management, and security compliance
• Planning and coordinating data center activities, including system installations, upgrades, repairs and maintenance
• Ensuring high availability and performance of the IT systems, applications and services hosted in the data center
• Managing relationships with vendors and service providers, and ensuring they meet their contractual obligations
• Coordinate with IT departments to align data center operations with business goals.
• Monitoring the data center’s environmental parameters (temperature, humidity, etc.) and ensuring they are within the specified limits
• Developing and managing the data center’s budget, and ensuring cost efficiency
• Ensuring compliance with industry standards and regulations
• Coordinating disaster recovery and business continuity procedures
• Maintaining high availability and performance of the data center.
• Ensuring data center operations comply with all applicable laws and regulations.
• Developing and implementing data center policies and procedures.
• Plan and manage data center budget.
• Conduct regular system audits and generate reports for management.
• Coordinate and manage data center projects

Join our dynamic team as an IT Officer! We are seeking an individual with a strong work ethic and a passion for technology to ensure seamless IT operations on our team. In this role, you will be essential in addressing technical support inquiries, setting up and maintaining network infrastructure, and collaborating with our support team to resolve issues efficiently. This is a full-time position based in Singapore.

KEY RESPONSIBILITIES

· Respond to technical support inquiries from vessels regarding computer, network, application, and connectivity issues.

· Set up and install computers, network infrastructure (up to L2), and software on shore for vessels.

· Collaborate with the support team to resolve cases remotely as needed.

· Diagnose and resolve network, hardware, and software issues.

· Maintain inventories of hardware and software.

· Assist with warehouse operations related to pickups, deliveries, and packing.

· Provide IT briefings to office personnel as required.

· Perform other IT tasks as assigned by the IT Manager.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

· Diploma holder in Information Technology, Information Systems or related fields

· At least 1 year of experience in a technical support role

· Proficient in L1 networking, Windows OS and MS office, WiFi networking, network infrastructure, firewall, VLANs, routing

· Able to work independently and responsible in preparing proper documentation for work completion

· Keen learner

Summary

The incumbent’s role is responsible for supporting end users’ technology needs. The primary focus is on ensuring that end users have reliable, efficient and secure access to the technology tools and business applications to perform their job functions effectively.

Job Responsibilities

• Provide technical assistance and support to end users in addressing their hardware, software, hotel IT applications and connectivity issues. Resolve problems in a timely and effective manner. Collaborate and communicate with end users on IT updates, changes, and initiatives.
• Fulfil PPHG IT monthly tasking with proper documentations.
• Manage user onboarding and offboarding i.e account provisioning and deprovisioning. Create user accounts, including access permissions, passwords, and security settings in accordance to procedure
• Liaise with vendor on the installation, configuration and maintenance of hotel business applications used by end users. Manage data backup and recovery for end-user devices and ensuring data integrity and compliance.
• Adhere to cybersecurity policy to protect end-user devices, data and systems from threats such as malware and unauthorized access.

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content
• Good communication skills

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process

Introduction to GoNetZero™

GoNetZero™ empowers clients worldwide to achieve their net-zero goals. As a global decarbonisation solution provider, it offers comprehensive end-to-end solutions through its digital platform and verified environmental attributes (EAs), including Renewable Energy Certificates and carbon credits. It is the carbon management business of Sembcorp Industries, a Singapore Stock Exchange-listed company.

GoNetZero™’s suite of digital solutions includes Measure – which enables clients to begin their net-zero journey by assessing their organisations’ emissions; Manage – which allows clients to view, manage, and retire their EAs portfolio seamlessly on a single platform; and Perform – which helps clients maximise the output and lifespan of their renewable energy assets across multiple sites on a single dashboard. Additionally, GoNetZero™ provides custom solutions tailored to clients’ decarbonisation needs.

Since its launch in 2022, GoNetZero™ has supported over 80 clients globally through its established offices in Singapore, the UK, and Vietnam

We are looking for an experienced Contract Manager to join our dynamic team. The individual will be responsible for day-to-day management of Customer Agreements, Supply Contracts, Partnership Agreements, joint venture agreements, and other agreements in our business. This role plays the key figure supporting negotiations and be responsible for managing the contracting process of the deals, which involves preparing, reviewing, negotiating and executing range of contracts. This person would also need to work closely with legal counsels, commercial and operations team to facilitate successful contracting processes.

Key Responsibilities

• Manage the contract negotiation, finalization and execution for all contracts & agreements

• Ensures contract amendments and reviews are monitored, gathered and acted upon as appropriate

• Identify and maintain an updated facts traceability by ensuring that contract documentation is carried out systematically, e.g. assist to set up system to maintain contractual records and ensure adequate processes and policies are in place; proper filing of all contractual documents (hardcopy and softcopy)

• Advising commercial and sales operations team on the contractual entitlements and opportunities to protect cash flow, margins, and prevention of disputes;

• Coordinate with the sales operations team to identify customer related actions or inactions which could result in constructive contract changes;

• Analyze the contract risks, encourage and communicate the key contractual provisions to the team, e.g. qualifying for payment, variations and timely compliance with contractual requirements;

• Support the Operations Head and Finance to uncover potential issues regarding billing and/or collection of contractual revenue;

• Advising and actively supporting the commercial department on contractual claims from/to suppliers and customers

Preferred Skills

• Bachelor’s Degree or Masters’ Degree with at least 3 years of relevant experience working in a high-achieving sales environment

• Paralegal experience and/or commercial law and technology transfer certification, or equivalent work experience would be advantageous.

• Strong knowledge of research contracting terms, good understanding of data privacy laws (Singapore and International); and appreciation of the sustainability ecosystem

• Good contract negotiation skills and a collaborative, solutions-oriented approach and strong communication skills

• Critical thinking skills, identify business, legal and financial implications of the different contracts.

• Excellent written and verbal skills with an eye for detail

• Versatile in working independently as well as an effective team player

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset - Put the interest of the Group ahead of individual interests.
• Collaboration - Deliver through collaborating across markets, businesses and functions.
• Accountability - Hold team and self-accountable to deliver on our commitments.

Working Location: 30 Hill Street, Singapore 179360

This is a 100% in-office position. The successful candidate must be available to work from our corporate office during regular business hours.

About Delta Capita

Delta Capita is a global Managed Service, technology solution and consulting provider, with a unique combination of experience in financial services and capability in technology innovation.

Our vision is to ‘Reinvent the Financial Services Value Chain’, and we provide a Business Operating Platform-as-a-Service. We are a trusted mutualised service provider for many of the leading global investment banks and financial service companies in the world.

We help our clients reduce costs and improve processes by moving them away from their existing propriety models towards mutualised managed services, enabling a healthier and more performant business.

Delta Capita have one of the largest teams of structured products experts in the world and count many leading structured products issuers as our clients. Our services cover all aspects of structured product issuance, with a core focus on Legal Documentation, Transaction Management and Product Governance services. Our core mission is to enable our clients to comply with regulatory obligations, transform and simplify their operations, reduce their costs and adopt innovative business model and technologies.

Job description

We are recruiting for a number of legal documentation drafting roles within our Structured Products team at Delta Capita in Singapore. Our team provide legal documentation drafting and issuance support to cross-asset structured products businesses at a range of tier one Investment Banks.

The roles will suit professionals with between 5 and 10 years experience and the successful candidate will have the following responsibilities:

• Draft and review legal documentation (Pricing Supplements, Final Terms, and ancillary documentation) for structured product transactions;
• Manage a pipeline queue of transactions to strict deadlines;
• Partner with the legal department when required to review legal documentation and templates for new or adapted payoffs;
• Initiate process improvements and leverage technology for document automation;
• Build and maintain strong relationships with client contacts in Operations, Structuring, Legal and Trading.

Job requirements

Essential Experience / Skills

• Experience within the financial service industry drafting issuance documentation for securities or structured products, or complex or non-standard derivatives;
• Experience working on structured products and/or derivative transactions;
• Admitted as a solicitor
• Highly organized and extremely detail oriented;
• Excellent communication skills;
• Ability to prioritise workflow in order to meet deadlines;
• Past experience of working as part of a team and understanding the impact that delivery of your work has on your colleagues;
• High attention to detail and pride in delivering high quality work;
• A strong work ethic proven by previous working experience;
• Word, Excel, Outlook (or similar) skills to a high standard.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a permanent full-time position located in Singapore as preferred. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for Singapore is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services
• Consulting & Solutions
• Technology

WHO WE ARE:
PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:
Be part of our dynamic team as a Sales Operations Specialist and take charge of revolutionizing our sales operations! In this exhilarating role, you will spearhead the management and enhancement of our sales processes, tools, and data to propel us toward unparalleled success in achieving our revenue and growth objectives. If you thrive in a fast-paced environment and are ready to make a significant impact, then this is the opportunity you've been waiting for!

YOUR RESPONSIBILITIES:

• Collaborate with business team to develop and implement sales strategies, plans, and forecasts
• Maintain and improve our CRM system, ensuring data accuracy, quality, and completeness
• Create and update sales reports, dashboards, and KPIs to provide insights and recommendations to senior management and stakeholders
• Support the sales team with proposal development and contract management
• Identify and resolve any issues or bottlenecks in the sales process, and propose solutions for improvement
• Research and evaluate new sales tools, technologies, and best practices to enhance our sales performance and efficiency

YOUR PROFILE:

Must-Have:

• Motivated by driving Sales Operations in the tech industry, ideally in a tech consultancy with experience across Singapore, Australia and SEA
• Solutions oriented and strategic with an desire to use technology for automation
• Proficient in pulling and interpreting data, and distilling insights using analytics tools to evaluate Sales performance, ideally familiar with HubSpot, LinkedIn and Sales Prospection tools
• Highly collaborative and works well in a diverse environment, ideally having experience working closely with senior stakeholders internally and externally.
• Strong written and verbal communication skills, you are known for being able to convince and build trust and responses naturally
• Robust skills in engaging others and articulating ideas clearly
• Strong written and verbal communication skills, allowing you to assist in crafting compelling content and collaborating across teams

Should-Have:

• Minimum 2 years of working in Sales Operations
• A solid understanding of sales processes, methodologies, and business principles is essential.
• Familiarity with key sales metrics, such as conversion rates, customer acquisition costs, and revenue forecasts, is important.
• Strong Analytical and Reporting skills are essential
• Highly motivated win mentality
• Highly capable of managing time and tasks independently
• Skilled at autonomous decision-making within a given framework and offering guidance to team members from various functions.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

massage and beauty skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

Five years of management experience

Can work on weekends and public holidays

Please submit your application to Job Posting | CyberArk

About CyberArk:

CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

Job Description

CyberArk is seeking for an IT Technician and Support Specialist to join the IT service and Support Team in Singapore. In this role, you will manage the end-to-end IT support for the APJ region, providing frontline user support for desktop and laptop computers, applications, mobile devices, and related technology. You will also respond to inquiries, complete end-user asset management, set up local and remote new hires, build user accounts, email accounts, and all related system access and roles, and image and deploy computers and supporting systems.

A successful candidate will be someone who has demonstrated ability to work in a fast paced environment independently as a strong communicator with great customer service skills, excellent organizational skills and ability to work on multiple tasks at the same time.

Responsibilities:

• Monitoring, maintaining, troubleshooting computer systems and networks problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems and applications (and other necessary equipment)
• Image computers according to specification using SCCM/JAMF/MDM
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures.
• Ad hoc tasks and projects as needed

Qualifications

• 5 - 8 years prior experience in a helpdesk support role with strong troubleshooting and problem solving mindset
• Strong knowledge of Microsoft Windows operating system’ Microsoft Office products, Mac operating system and Mac management
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote control support tools
• Confident in managing relationships with APJ stakeholders across levels and vendors
• Proven operator in processing support requests across APJ amongst other priorities
• Team player mentality in a regional & global team
• Ability to work independently in a fast paced environment
• Can work in flexible hours within a global team

We are seeking a IT Risk Candidate who will play a critical role in improving and enhancing our organization's IT security posture. The role requires the candidate to ensure the effective implementation of security measures, conduct risk assessments, and develop security policies alongside our Managed Security Services Provider (“MSSP”). The successful candidate will initially serve as an individual contributor with the potential to lead a team in the future.

Key Responsibilities

• Risk Management
  Conduct comprehensive IT risk assessments and develop risk mitigation strategies.
  Identify and evaluate emerging security threats and vulnerabilities, providing recommendations for remediation.
  Collaborate with various departments to assess and manage IT risks across the organization.
• Security Operations
  Monitor and respond to security incidents promptly with the assistance of our MSSP.
  Oversee the implementation and maintenance of security technologies, including firewalls, intrusion detection/prevention systems, and endpoint protection.
  Ensure compliance with security policies, standards, and regulations, including those mandated by the relevant financial regulators.
• Policy Development and Compliance
  Develop, implement, and maintain IT security policies, procedures, and standards.
  Conduct regular security audits and assessments to ensure compliance with internal and external requirements.
  Provide guidance on regulatory requirements related to IT security (e.g., GDPR, PDPA).
• Incident Response
  Lead incident response efforts, including investigation, containment, and remediation of security incidents.
  Coordinate with internal and external stakeholders to ensure timely resolution of security incidents.
  Develop and maintain incident response plans and playbooks.
• Cloud Security
  Ensure robust cybersecurity measures for the organization’s adopted cloud technologies.
  Develop and implement security controls and best practices for cloud environments.
  Conduct regular assessments and audits of cloud security posture.
• Awareness and Training
  Promote security awareness across the organization through training and communication initiatives.
  Stay current with industry trends and best practices in IT security and risk management.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in IT security and risk management.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Good understanding of cybersecurity for cloud technology.

Nice-to-Haves

• Experience working with MSSP vendors.
• Relevant certifications (e.g., CISSP, CISM) are highly desirable.
• Experience and familiarity with cloud security and risk management (e.g. AWS, Azure).
• Strong analytical and problem-solving skills.
• Familiarity with regulatory guidelines.
• Knowledge of security frameworks and standards (e.g., NIST, ISO 27001, CIS).
• Experience with security technologies such as SIEM, IDS/IPS, firewalls, and endpoint protection.

The Specialist of Operations is responsible for planning and carrying out a variety of activities to produce SEMICON Southeast Asia and other events including managing facility, budget, vendors and onsite operations. This role requires ability to plan and implement the activities timely, coordinate internal and external stockholders and resources. The Specialist will ensure the positive results of the events/projects and work closely with the SEMI regional offices.

This is a Contract position, reports to the Team Lead, Operation

THE IDEAL CANDIDATE:

You are a detail-oriented, multi-tasking, flexible individual who can monitor multiple responsibilities at once and adapt to new processes and technologies. You can establish strategies based on analyses of budgets, staffing, and client satisfaction and are eager to make improvements. You a team player who has the people skills needed to create trusting relationships with all stakeholders who contribute and benefit from the expositions and events you manage.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Act as main point of contact and facilitate communications with expo partners and external parties. (Including exhibitors, contractors, security, facility management, caterers, etc.)

· Reinforce the exhibitor engagement and communication to have better relationship.

· Understand the in-and-outs of show operations as well as show rules and regulations to ensure all internal and external show deadlines are met

· Coach the new team member to adapt SEMI’s culture and deliver good services to customers.

CORE RESPONSIBILITIES:

· Coordinate all events and exposition logistics – work with internal and external stakeholders to plan, produce and manage annual SEMICON Southeast Asia exhibition and other events. Define, select, negotiate, and manage all event-related contractors/vendors such as event facilities provider, decoration, registration, signage, commercials, convention housing, catering, A/V, temporary help, security, etc.

· Manage overall show operations’ budgets - ensure show projects are completed within budget.

· Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

· Improve customers experience – enhance registration experience. Manage floor plan and develop engaging floor activities. Handle booth assignment process (I.e., waitlists, competitors, membership issues, priority points, etc.). Develop and execute strategies for increasing customers (exhibitors and visitors) satisfaction based on analyses of client satisfaction surveys.

· Project Management: Establishes project goals, milestones, and procedures, defines roles and responsibilities, acquires project resources, coordinates projects throughout company, monitors project progress, and manages multiple projects.

WHAT SUCCESS LOOKS LIKE:

· You have helped maximize SEMICON Southeast Asia booth inventory revenue and gross margin.

· You have established the dependable, professional relationships needed with vendors, exhibitors, and other program stakeholders necessary to create a strong event

· Reinforce the exhibitor engagement and communication to have better relationship.

· Understand the in-and-outs of show operations as well as show rules and regulations to ensure all internal and external show deadlines are met

· Act as main point of contact and facilitate communications with expo partners and external parties. (Including exhibitors, contractors, security, facility management, caterers, etc.)

CRITICAL SUCCESS FACTORS:

· Exceptional verbal and written communication skills

· Exceptional interpersonal skills to manage team and vendors

· Ability to work in project and cross-functional teams

· Ability to work with different cultural orientations and range of business, technology, government, and academia backgrounds

· Willingness to learn new tasks and a positive, service-oriented attitude

· Great project management and contract management skills

FOUNDATIONAL KNOWLEDGE OR PRACTICAL EXPERIENCE:

· Education – Diploma or equivalent working experience

· Minimum of 3 years of working experience working in an exhibition, conference, and/or event environment

· Experience managing vendors from bid to selection to execution

· Excellent computer skills - especially Office, floor planning and event registration systems

ABOUT US

SEMI connects more than 2,900 member companies and more than a quarter-million professionals worldwide to advance the science and business of electronics manufacturing. SEMI members are responsible for the innovations in materials, design, equipment, software, and services that enable smarter, faster, more powerful, and more affordable electronic products. Since 1970, SEMI has built connections that have helped its members grow, create new markets, and address common industry challenges together. SEMI maintains offices in Bangalore, Berlin, Brussels, Grenoble, Hsinchu, Milpitas, Seoul, Shanghai, Singapore, Tokyo, and Washington, D.C. For more information about a career at SEMI, please visit us at SEMI.org

Job Description

· Prospecting: Prospect and identify clients to contact by email outreach and cold calling

. Lead Generation: Generate 5-8 appointment weekly.

· Engagement: Share TableCheck success stories & Inspire prospects to learn about how TableCheck can be an asset to their business

· Pipeline Management: Manage an organized pipeline in Zoho or Salesforce.com.

· Outreach & Research: Test new technologies to source contact information and facilitate outbound outreach; discover new target markets and implement thoughtful campaigns through outbound calls and emails; assist the sales team by identifying relevant decision makers.

· Relationship Building: Establish relationships with prospects in the Singapore,SEA/ANZ.

Requirement

· You have 1+ years of previous work experience and are passionate about the hospitality industry.

· You have cold calling, sales training and Salesforce.com experience is preferred.

· You have incredible attention to detail and are able to juggle multiple requests.

· You are comfortable working autonomously in a quota-driven sales environment.

· You have strong written and verbal communication skills.

· You excel when faced with a challenge.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Identify and implement opportunities to enhance Data Centre Operations, focusing on production stability, stakeholder experience, and service quality.
• Identify automation opportunities within production processes to streamline operations and reduce manual intervention.
• Timely escalation, communication, and resolution of major incidents, following the escalation matrix. Lead, drive, and facilitate investigation activities.
• Participate in troubleshooting system and network connectivity issues before escalation.
• Track production metrics and performance indicators to ensure operational targets are met.
• Ensure compliance with safety and regulatory standards in production.
• Perform other duties as instructed.

• Bachelor's degree in computer science/ information technology/ engineering or equivalent
• Minimum 3 years of IT experience as a Level 1 Production Operations Engineer.
• Strong analytical skills for process improvement and optimization.
• Technical proficiency in production systems with effective problem-solving capabilities.
• Experience with Data Centre facilities, including temperature/humidity monitoring systems, smoke detection, fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTV, keypress units, etc.
• Familiarity with AWS tools such as CloudWatch and CloudTrail is advantageous.
• Able to work shift duties.

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

The Senior DevOps Engineer will maintain and support Cloud Infrastructure and apply DevOps practices and solutions. The person will also implement Cloud-related and DevOps technologies such as AWS/Azure/Kubernetes. Senior DevOps Engineer will be expected to conduct workshops with client to identify their challenges, come up with transformation roadmap and deliver technical solutions while coaching delivery teams on DevOps best practices.

YOUR RESPONSIBILITIES:

• Provide customers with reliable solutions
• Configure, maintain, and support the infrastructure both Cloud and On-Premises.
• Install, maintain, and support the various CI/CD, security and testing related tools
• Develop multi-stage CI/CD pipelines to enable faster and frequent releases to production; help delivery teams automate their build and deployment to cloud
• In some cases, act as a system administrator on different operating systems
• Document, and share knowledge on developed DevSecOps solutions
• Collaborate with clients and other PALO IT teams to understand client requirements, design comprehensive end-to-end approach, and implement DevOps solutions that meet client’s needs.

WHO YOU ARE:

• Strong Unix / Linux / Bash knowledge
• Deep understanding of cloud computing, e.g. technologies, deployment, costing, HA/DR, etc
• You should be able to coach delivery teams on DevOps principles, e.g. CI/CD, test automation, release automation etc. and engineering practices, e.g. TDD, BDD
• Well versed with at least one of the public, private or hybrid cloud platforms such as AWS, Azure, OpenShift, Google Cloud (GCP)
• Strong exposure on container technologies (eg: Docker, Podman, Kubernetes, AWS EKS, AKS, Openshift etc..)
• Hands-on experience with automation and infrastructure-as-code using various tools including Terraform, Pulumi, AWS CFN, ARM etc
• Experience with developing and implementing processes to handle releases from development to operations while respecting internal rules, and offering solutions for rollback etc
• Hand-on experience in designing , developing and migrating CI/CD pipelines (eg: Github Actions, Azure DevOps Pipelines etc..)
• You have a good understanding of microservice and event-driven architectures and DevSecOps practices which support relatively complex distributed systems
• Good understanding of monitoring and hands-on experience of setting up and configuring monitoring tools (e.g. ELK, Prometheus, Grafana and Splunk)
• Good to have strong RDBMS and NoSQL skill in deploying and fine-tuning such as MySQL, Oracle, Elasticsearch.
• Overall, 6-10 years of experience in platform automation, applying various DevOps principles.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR ROLE:

The Senior Data Engineer will work on acquiring, storing, governing and processing huge sets of structured / unstructured data. You will bring a vision of the big data solutions landscape for choosing optimal architecture components to use for these purposes as well as a set of data engineering skills for implementing enterprise data foundations such as data lake. Finally, you will work closely with other PALO IT experts in Data Intelligence, Research, UX Design, Digital Technology and Agile teams to enable intelligence in the digital mesh of our clients and deliver big impact to them.

YOUR RESPONSIBILITIES:

• Design, implement, and maintain robust and scalable data pipelines to ingest, transform, and process structured and unstructured data from various sources.
• Build and manage data warehouses and data lakes, implementing efficient data storage and retrieval mechanisms. Design data models that support business requirements and analytics use cases.
• Leverage cloud platforms (e.g., AWS, Azure, GCP) to design and deploy scalable data infrastructure, optimizing for performance, cost-effectiveness, and reliability.
• Implement data quality checks, validation processes, and data governance frameworks to ensure data accuracy, integrity, and compliance with security standards.
• Continuously monitor and optimize data pipelines and infrastructure to improve processing speed, reduce latency, and enhance overall system performance.
• Work collaboratively with data scientists, analysts, and other stakeholders to understand their data needs, provide technical expertise, and deliver solutions that meet business objectives.
• Support business users by implementing data presentation layer including data visualisation using tools like Tableau, PowerBI etc.
• Stay up-to-date with emerging technologies and industry trends in the big data and data engineering space, evaluating and implementing innovative solutions to improve data processing capabilities.
• Support the definition and optimization of underlying data infrastructure

WHO YOU ARE:

• You hold a Bachelor's, Master's, or Ph.D. degree in IT, Information Management, and/or Computer Science with at least 6 years of experience.
• Good knowledge of the big data technology landscape and concepts related to distributed storage/computing
• Experience with big data frameworks (e.g. Hadoop, Spark) and distributions (Cloudera, Hortonworks, MapR)
• Experience with batch & ETL jobs to ingest and process data from multiple data sources
• Experience with NoSQL databases (e.g. Cassandra, MongoDB, Neo4J, ElasticSearch)
• Experience with querying tools (e.g Hive, Spark SQL, Impala)
• Experience with Power BI
• Experience or willingness to go in real-time stream processing, using solutions such as Kafka, AWS Kinesis, Flume, and/or Spark Streaming
• Experience or willingness to learn about DevOps and DataOps principles (e.g Infrastructure as Code, automating different parts of the data pipeline)
• High-level understanding of Data Science concepts and methodologies (how models are built, trained, and deployed)
• You are passionate about technology and continuous learning comes naturally to you

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description:

• Examine and analyze patient medical records to identify relevant diagnoses, treatments, and procedures.
• Ensure that medical documentation is accurate, complete, and meets coding guidelines.
• Assign appropriate alphanumeric codes to diagnoses, procedures, and services based on international coding systems such as ICD-10 for procedures.
• Adhere to coding standards, regulations, and compliance requirements, including those set by health insurance companies, government agencies, and healthcare organizations.
• Collaborate with healthcare professionals, including physicians and nurses, to clarify documentation and obtain additional information when needed.
• Participate in coding audits and quality assurance initiatives to ensure the accuracy and integrity of coded data.
• Reasonable ad-hoc duties assigned

Requirement:

• Min Diploma in Health Sciences or any other relevant field

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

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