Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work in Retail hours: rotate between 11.30am – 8pm and 12.30pm – 9pm

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

• IT skills in General - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active.
• Handling user inquiries related to hardware, software, and networking
• Perform troubleshooting for client platform related problems.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation and configuration of operating systems, drivers, software patches and other computer peripherals.
• Able to work independently
• IT helpdesk /IT support experience desirable.

Job Overview: We are seeking a highly motivated and tech-savvy Business Development Specialist to join our team, specializing in selling online scholarly and research content and services to Government and Corporate Clients. As a BDS, you will play a crucial role in expanding our customer base and driving revenue growth by assisting with sales efforts, providing exceptional customer support, and promoting our extensive collection of online materials.

Responsibilities:

• Lead Generation: Identify and qualify leads from various sources, including academic institutions, libraries, research organizations, and individual researchers.
• Customer Engagement: Reach out to potential customers through email, phone calls, and online platforms to introduce our online education research content and understand their specific needs.
• Product Demonstration: Conduct virtual demonstrations of our research content, showcasing its features, benefits, and usability to potential clients.
• Sales Support: Assist the sales team in preparing proposals, quotes, and sales presentations to effectively communicate the value of our research content.
• Market Research:Stay updated on the latest trends and developments in the online education and research industry to identify new sales opportunities.

We are seeking a game customer service specialist based in Singapore to support our global user communities.

Job responsibilities:

• Provide customer service support and technical or game issue resolution via email, chat and other online social media platforms. (Google play, Apple store,Steam community and comments,Facebook main page,Discord ,Twitter(X),Youtube,Email etc )
• Identify player’s needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Ensuring customer’s queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care and professionalism.
• Working with game operation team closely and escalate issues to appropriate teams when necessary.

Requirements:

• Candidate must possess at least a diploma or above in any field.
• Fluency in verbal and written communication skills in English ,Chinese. And using google translating tool to help our customers in other languages.
• Possess customer-focused mindset , love to play our games and well know the game content.
• At least one year customer service or relevant work experience.
• Candidate must be open to all shift and to work on weekend
• Proficient in internet, main social media, foxmail, Word and Excel.

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work longer hours with prolonged period of standing.

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

• Minimum 4 years(L2 support) & 7years (L3 support) of Experience in IT End User Support.
• Experienced in handling End Point computers.
• Basic understanding of Client-Server architecture.
• Basic understanding of LAN networking, knowledge of cable crimping and basic troubleshooting.
• Experience of handling Multi-function printers with central management.
• Experience in Disc Encryption, Application Security, Endpoint security at client level.
• Basic understanding of SCCM and AD.
• Incident and Change Request support to users.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Collaborate and manage vendor support.
• Willing to extend standard working hours whenever applicable to ensure IT services are up and running.
• Proven verbal and written professional communication in English.

Roles & Responsibilities

· Submit Trip form to superior on daily basis

· Observe and report equipment or mechanical failures immediately

· Manage routes and routines so they proceed in the most efficient way possible

· Find ways to conserve resources, including fuel, to benefit the business

· Serve as a brand advocate and ambassador in every interaction with clients and the public

· Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management

· Maintain Prime Mover in good working condition

· Comply with all LTA and in-house regulations and rules

· Ensure proper documentation

Job Requirements

· Valid Class 4 Driving License

· Minimum 3-year experience in lorry truck

Job Description

• Develop strong relationships to a point where he/she is viewed as a trusted product advisor internally/externally
• Proficient in sales process to be able to meet customer needs and handle drawbacks, misunderstandings, scepticism and indifference
• Be highly conversant with Collinson Power products/services and competitor products/services
• Develop account plans for assigned territory to provide clarity on how he/she will gain and defend business
• Maintain a call cycle which optimises time with customers
• Keep up-to-date records of customer contact in CRM where required
• Participate in industry and company events which help promote Collinson Power where required
• Be able to support sales team achieve sales targets
• Support the broader Singapore team develop strategies and implement in market activities which support the business grow
• Reply email enquires and quotes
• Attend to customer phone and enquires where required
• Upload products and maintain ecommerce stores
• Process ecommerce orders
• Keep detailed up to date reports on inventory
• Organize local/overseas exhibtions and events where required
• Regular reports on product updates, inventory status, competitor products and anything else product related as per requested by Team Leads
• Provide Product services and repair support where required
• Able to read and provide Single Line Diagram
• Provide site survey, installation and commissioning and testing of system
• On-site troubleshooting & help desk support
• Liaising of work flow with internal/external parties
• Provide product support & advice to Customers
• Good Project management Skill
• Support operations, sales and logistics aspects of the Company

Requirements:

• Candidates must possess at least NITEC in Electrical / Electronic Engineering or equivalent professional certifications
• At least 2 years of working Experience in the related field is required
• Preferably possess class 3 driving license
• MS Office, Auto Cad, IT literate and basic networking skills
• Must be willing to work overtime
• Good analytical skills, problem solver, self starter and independent
• Dedicated, flexible, resilience, thrive on challenges
• Great adaptability to different environment/situation
• Great team player

Compulsory Requirements

• Singaporeans only

Other Requirements

• Committed and self-driven, with excellent listening and communication skills
• Able to multi-task and work in a highly dynamic environment
• Able to work well between departments
• Independent and a good team player
• Capable of logical and original thought with the ability to react coolly under stress
• Good time management

Renumeration

Job Type: Full-time

Salary: From $1,900 to $3,800 per month depending on experience

• Allowance provided
• Benefits

Normal Work Days

• Monday to Thursday (9am to 6pm)
• Other days where required

Where are we?

• We are located at Cititech Industrial Building, 629 Aljunied Road Singapore 389838
• 5-7 minutes walk from Mattar MRT

Interested? Email us your resume with a recent photo, your current salary and expected salary.

We look forward to your application!

(Please note that only shortlisted candidates will be notified.)

Driver to be familiar with all Singapore roads.

Able to plan the routes at the beginning of the day.

Housekeeping of vehicle after every work shift to ensure the vehicle is kept clean and in good condition for use the following work shift.

Accept day/night shifts.

Required to work on weekends.

Need unload the goods, Must be physically strong.

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work longer hours with prolonged period of standing.

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Account Specialist

The Singapore National Employers Federation (SNEF) is an employers' organisation in Singapore. It serves as a national trade union for employers and represents the interests of businesses in Singapore. SNEF plays a crucial role in promoting good employment practices, providing industrial relations services, and advocating for the interests of employers in various sectors.

The Membership & Corporate Relations (MCR) actively promote and engage SNEF members and employers at large. We are expanding and are looking for Executives/ Senior Executives who are passionate to work with C suite and HR leaders to promote good employment practices and advocate the interests of employers.

Responsibilities

• Research and establish contacts with new companies to broaden SNEF network and membership base
• Plan and cultivate strong relationship with existing members by planning and executing programmes and events
• Create awareness on SNEF’s services through events and collaborations with internal and external stakeholders
• Prepare and manage membership reports and database
• Take on project and task as assigned by the reporting officer

Requirements:

• Minimum Diploma in Business Management or any equivalent field
• Knowledge in Customer Relationship Management (CRM) will be an advantage
• Excellent communication skills and inter-personal skills
• Self-motivated and driven, disciplined, target driven, versatile and able to adapt to changes

Responsibilities:

• Promptly handle assigned issues and tasks through internal systems;
• To ensure excellent customer service and teamwork practices at all times;
• Data entry of customer’s inventory, manage and coordinate inventory of IT assets;
• Supports IT team members in scheduling and coordinating internal and external communication works by fielding in-bound phone calls and email communication related to IT issues;
• Serve a project coordinator and point of contact for the IT department, fielding requests, organizing schedules, maintaining filing systems, and developing administrative process improvements;
• Providing ICT related administrative tasks including keeping ICT hardware/software inventory up-to-date and relevant ICT documentation records;
• Monitoring project schedule and objectives to ensure timely achievement of deliverables;
• Protect operations by keeping information confidential. Comply with company policies on information security and regulations such as PDPA;
• Providing other ad-hoc administrative tasks when required.

Requirements:

• Diploma in Computer Studies or equivalent is an advantage;
• Familiarity with IT terms and specifications an asset;
• Demonstrated ability to function effectively and with great attention to detail while managing multiple tasks;
• Work independently with minimal supervision;
• Able to start work immediately or within short notice.

Brief description

SunnyHills story begins in the sunny and rugged countryside of Bagua Mountain (八卦山) in central Taiwan.

Set up in 2008 in Nantou, Taiwan, SunnyHills is a specialty bakery offering authentic and fresh pineapple cakes that are traditionally sourced, made, and baked in Taiwan.

Committed to only using all-natural and fresh ingredients, SunnyHills operates not just as a bakery or a shop, but also as a farm that supplies its own pineapples, making it a true Farm-Bakery-Store concept.

Requirements

• We are looking for a competent, motivated, and ambitious Business Development Specialist (Corporate) to join our team. If you love finding new business opportunities and managing relationships with existing clients, this job is for you!
• You'll be directly responsible for the maintenance and expansion of our customer base.
• We are expecting you to have skills and experience in sales and in customer service, that you are self-driven and result oriented.

Skills and Qualifications

• Diploma / Degree in Marketing or Business Administration, or Related
• At least 3+ years experience in retailing consumer insights
• Experience in measuring the impact of the implementation, and zeroing in on qualitative & quantitative lessons
• Strong analytical skills – i.e. ability to work “hands-on” with multiple sources of data and information to generate insights and make recommendations
• Proven experience and track record in corporate sales

Role and Responsibilities:

• 3+ years of experience as a Sales Account personnel or similar role
• Set and manage sales goals and quotas, Good negotiation skills
• Manage the entire sales cycle
• Critical thinker and problem-solving skills
• Assist in finding prospects and leads
• Identify new sales opportunities
• Identify opportunities to up-see and cross-sell
• Sense of ownership and pride in your performance and its impact on the company’s success
• Good time-management skills
• Great interpersonal and communication skills
• Able to multi-task and work well independently as well as with different stakeholders
• Positive attitude and a keen interest to learn
• Ability to interact with customers, team members, and third parties

Benefits

• There is AWS and CNY bonus

Working hours

• Mon-Fri 9.30am to 6.30pm

About the job

• Partner with Wealth Managers to provide protection plans and products advisory to clients.
• Conducts product and insurance proposition training for relationship managers to equip them with basic product knowledge
• Conduct in-depth financial analysis for clients and tailor a personalised set of products to suit their individual needs
• Provide product advisory to clients
• Provide excellent customer service and banking experience
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimum 1 year of insurance sales experience
• Good effective communication skills
• Analytical and logical thinking

If you're interested in the above role, click on the 'apply' function now!

Specialist / Engineer (NOC)

Location: East, Singapore

Job Type: Permanent/ Direct Employment

Salary: Open Budget

Rotating Shift work

Education / Experience:

•  Diploma / Degree in IT / Computer Engineering or equivalent
•  ITIL Foundation V4 is preferred

Job Description:

• Responsible for the monitoring of servers, systems & networks in an environment requiring 24 X 7 X 365 uptime.
• Handle all monitoring, alerts and escalated calls and manage help desk tickets as necessary to ensure that service level is being met.
• Provide mentorship and guidance to new staffs and junior engineers.
• Follow established Standard Operating Procedures “SOP” in response to system alerts and routine tasks with consistent accuracy. These tasks include Data Centre walkthrough, checking status of current jobs, updating of tickets, escorting vendors for hardware replacement, etc.
• Demonstrate initiative and provide feedback on existing processes and procedures, submitting ideas for on-going improvements. NOC Operators should use their experience with the system to help review documentation on a continuous basis.
• Collaborate with stakeholders on on-boarding / off-boarding of systems. Assist in deploying, managing and testing of tools and systems for health monitoring.
• Expected to be flexible in work schedules. Might be necessary to work an odd shift to help cover shifts when co-workers are out on occasions.

Skill sets:

• Must be a detail-oriented and proficient in troubleshooting
• Excellent written and verbal communications skills. Confident in preparing and delivering presentation / briefing to stakeholders.
• Experienced with monitoring tools & service desk system.
• Ability to work and communicate effectively in a team environment
• Comfortable in a fast-pace environment, working across multiple platforms simultaneously
• Must be punctual and dependable

NOTE:

Interested candidate please send your updated CV to [email protected]

EA Licence No: 19C9807
Registration No: R1114636 (Manalo Don Don Briones)

Summary :

• Gross Salary : $3000 - $5000
• 5 days, 44 hours
• Islandwide
• Good career prospect

Jobscope :

Retail Sales Associate

• Provide friendly and efficient services to customers
• Promote and sell products to customers with polite manner
• Attending to customers’ needs and inquiries
• Receiving and checking of inventory of goods and supplies
• Handling of cash, POS system, and daily closing
• Ad hoc duties assigned

Requirements:

• Entry Level are welcome to apply, training will be provided
• Candidate with Retails or ANY other related experiences will have advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

We are seeking a highly motivated Product Specialist to join our team in Singapore. The Product Specialist will be responsible for selling medical products and providing clinical support to healthcare professionals in Singapore. The ideal candidate will have a clinical background and experience in sales of medical products.

Responsibilities:

• Promote and sell medical products to healthcare professionals in Singapore.
• Develop and maintain relationships with key customers and stakeholders.
• Provide clinical support and education to healthcare professionals on the use of medical products.
• Conduct product demonstrations and training sessions for healthcare professionals.
• Attend conferences, exhibitions, and other events to promote and sell medical products.
• Provide feedback to the management team on market trends, customer needs, and product development opportunities.
• Collaborate with the marketing team to develop marketing materials and campaigns to promote medical products.
• Keep up-to-date with the latest industry trends, regulations, and competitive landscape.

Requirements:

• Minimum of 2 years of Nursing background/ clinical background from the medical field would be an advantage.
• Strong communication and presentation skills.
• Ability to build and maintain relationships with key customers and stakeholders.
• Ability to work independently and as part of a team.
• Knowledge of the healthcare industry in Singapore.
• Ability to understand and communicate technical and clinical information.
• Fluent in English
• Diploma/ Advance Diploma
• Minimum of 2 year(s) experience needed for this position
• If you are a driven, self-starter with a passion for medical products, we encourage you to apply for this exciting opportunity.

Regional Specialist, Marketing

Job Summary

• This role is responsible for the coordination and execution of marketing communications for B2B products in SEA region (Singapore, Malaysia, Indonesia, Thailand, Philippines, and Vietnam). This position reports to the Head of Department and plays key role to integrate with Digital and PR teams in building a strong brand for the company.

Key Accountabilities

• Work with regional business units on the development and execution of marketing strategies and content development for new product launches.
• Collaborate with the cross-functional teams to plan and execute integrated marketing plan and coordinate regional B2B campaigns to enhance brand presence and drive lead generation and sales conversion.
• Create compelling and targeted B2B content for offline and online platforms.
• Plan and execute B2B events to enhance brand visibility in the region.
• Ensure strict adherence to the brand guidelines across all B2B marketing materials.
• Track and report on key performance indicators (KPIs) specific to B2B marketing to measure the effectiveness of campaigns.
• Stay updated on industry best practices and emerging trends in B2B marketing to ensure the company remains at the forefront of regional marketing communications.
• Manage vendors to ensure expenses are kept within approved budget and deliverables adhere to communication guidelines and given timeline.

Key Job Requirements

• Proven experience in regional B2B marketing communications, with a focus on creating impactful B2B campaigns.
• Strong written and verbal communication skills with an ability to tailor B2B messaging for diverse audiences.
• Solid project managements experience in managing multiple projects to meet tight deadlines.
• Strategic thinker with a results-oriented mindset for B2B marketing.
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams for B2B success.
• Must have a sense of cultural fluency to work effectively with teams across the region.
• Willingness to travel within the region as needed.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for UC Operations Engineer who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

UC Operations Engineer

Job Summary:

• Acts as primary IT representative for all meeting room, collaboration space, and telecom system builds for new facility projects (new builds and refreshes)
• Provides support for hybrid, in-person, and virtual meetings including configuring webinar settings, controlling in-meeting functions, and operating AV equipment such as microphones and presentation laptops
• Monitors and troubleshoots existing meeting room and telecom systems deployed in various facilities

Responsibilities
• Reviews construction plans for new meeting rooms and specifies correct room requirements according to client’s Global AV Standards
• Reviews telecom needs with project stakeholders and creates programming sheets for telecom system programming
• Assists project team with procurement of telecom hardware
• Assists project team with procurement and oversight of audiovisual vendor for assigned projects
• Supports vendor and internal stakeholders with commissioning and validation of new telecom and audiovisual systems
• Coordinates and plans upcoming meetings and webinars with meeting stakeholders including executive administration and corporate real estate teams
• During meetings and webinars, engineer may be responsible for controlling Q&A, recording, muting audience and advancing presentation content as coordinated with meeting hosts
• After conclusion of meetings/webinars, engineer will coordinate delivery of post-meeting materials (recording links, chat transcripts, etc.) to event hosts
• Monitors alerting platform for trouble with in production room systems and coordinates response from internal company resources and external vendors when necessary
• Provides timely updates to trouble tickets and project status using appropriate tools

Qualifications
• 3+ years experience
• AVIXA CTS, CTS-D, CTS-I certifications preferred

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

We are looking for a motivated and experienced Business Analyst to join our dynamic team.

In this role, you will play a crucial part in the strategic planning and implementation of key projects and initiatives.

This involves a comprehensive range of responsibilities, from the initial study of requirements to procurement, testing, management, implementation, and ongoing maintenance support of applications.

Key Responsibilities:

• Conduct in-depth requirement studies to understand and document business needs and objectives.
• Involved in the entire project lifecycle, including strategizing, planning, and execution phases.
• Collaborate with cross-functional teams to ensure successful procurement and implementation of software applications.
• Facilitate effective testing processes and ensure applications meet quality standards.
• Manage the implementation process, including coordination with stakeholders and aligning with overall business strategies.
• Provide ongoing maintenance and support for applications post-deployment.
• Stay abreast of the latest trends and technologies to continuously improve project outcomes.

Requirements:

• A minimum of 3 years of IT Application Business Analyst experience.
• Practical experience with Agile methodologies and tools.
• Good understanding of cloud technology, with fundamental training in this area.
• Experience in vendor and contract management, as well as change management/service request management, and problem/incident management.
• Prior experience in supporting government projects is beneficial.
• Experience in projects involving databases (e.g., Oracle, Postgres), middleware (e.g., WebLogic, JBoss, Tomcat), and automated software testing.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills, both oral and written, with the ability to engage stakeholders effectively.
• Knowledge in the healthcare domain is advantageous.
• Experience in supporting application operations.

Apply for Position
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Join Maid Avenue: Singapore’s Digital First, Fast Growing Maid Agency

We’re in search of a dynamic Sales Specialist to amplify our growth. At Maid Avenue, we don’t just offer excellent service; we revolutionize the domestic help industry. Our digital-first approach integrates cutting-edge technology and social media insights to enhance our customer experience and brand awareness. This strategy equips our Sales Specialists with high-quality leads, paving the way for impressive closing rates.

Position: Full-Time Sales Specialist (Salary shown is including basic + sales commission)

Language: English, Malay (Preferred)

What We Offer:

• Competitive salary packages
• A collaborative and friendly work atmosphere
• Career progression opportunities for every team member

Core Responsibility:

Your primary goal is to meet or exceed monthly sales targets, and you won’t be doing it alone. Our dedicated team is committed to helping you succeed.

Key Job Functions:

• Address customer inquiries regarding Migrant Domestic Workers (MDWs) requirements and hiring processes.
• Conduct interviews with potential MDWs at our overseas training centers.
• Shortlist MDWs based on customer requirements.
• Coordinate and facilitate customer interviews.
• Manage customer communications through phone, WhatsApp, and email.
• Handle after-sales service issues for both customers and MDWs.
• Follow through on closed deals and manage part of the hiring process and logistics.

What We’re Looking For:

• A strong drive and desire to succeed
• Good communication and interpersonal skills
• Basic computer literacy or a willingness to learn
• Familiarity with tools like Google Drive, and WhatsApp Web
• Capability to work both independently and collaboratively
• CEI certification and experience in a related field are preferred but not required
• Singaporean / Singapore PR / Malaysian / LTVP only

How to Apply:

If you align with the above criteria and are excited about this opportunity, please email your CV along with a concise cover letter to [email protected].

Note: Only shortlisted candidates will be contacted for an interview.

Job Description:

• Collaborate with our AI Task Force and IT Department to explore the potential of AI tools like ChatGPT, DALL-E 2, Gamma, and similar platforms to address real-world challenges.
• Engage in designing, training, and refining AI models that push the boundaries of creativity and functionality.
• Work closely with the team to seamlessly integrate AI technologies into existing systems and workflows.
• Contribute to the creation of intelligent RPA bots that streamline repetitive tasks and enhance operational efficiency.
• Assist in curating and preparing data for AI model training, ensuring accuracy and quality.
• Document project methodologies, progress, and outcomes for clear communication and knowledge sharing.

Job Requirements:

• Enrolled in a Degree program related to Computer Science, Data Science, or relevant discipline.
• Genuine passion for AI and automation technologies, evidenced by academic pursuits, personal projects, or independent research.
• Familiarity with AI tools such as ChatGPT, DALL-E 2, Gamma, and similar platforms.
• Prior experience with AI projects, RPA tools (e.g., UiPath, Automation Anywhere, WorkFusion), or related technologies is advantageous.
• Proficiency in programming languages like Python, R, Java, or other languages pertinent to AI development.
• Prior experience with BI Tools (e.g., Power BI, Qlik, Tableau) is a plus.
• Strong grasp of machine learning principles and their practical applications.
• Exceptional problem-solving abilities with meticulous attention to detail.
• Relevant certifications or completed courses in AI/RPA will be considered a plus.

Position Summary

The IT Technical Support position will perform a variety of duties related to providing IT support to our users, offices, and vessels. The role also provides a high level of IT technical support and assistance to other functions within the larger IT team. The role involves installation, configuration and maintenance of computer hardware, software, systems, networks, mobile devices, printers, scanners, troubleshooting and resolving computer hardware and software faults, managing inventory, creating user manuals, process documentation and administration / maintenance of the Active Directory and Office 365.

Major Responsibilities

· Monitors and responds to system, communications, and client problems via our Zendesk ticketing system.

· Provides maintenance and general day-to-day running of the helpdesk system – Zendesk.

· Takes ownership of multiple different IT tools/applications, providing full setup/configuration/support.

· Deals with walk-up requests and ticket/call escalations from third-party first line support.

· Inputs issues and resolutions of problems into Zendesk with adherence to best-of-class ticket fundamentals.

· Adheres to the employee onboarding/employee status changes/terminations (SAF) process and is responsible for the completion of all requirements for new hires, role changes and account terminations.

· Work with the Manager, Vessel IT Systems and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented.

· Maintains local office IT equipment setup, managing spares and pro-actively refreshing hardware as required.

· Installs, configures, modifies, and tests computer hardware such as workstations, printers, and other equipment such scanners, switches, network cards; installs and test software according to established procedures.

· Setup and installation of server operating systems and associated hardware related to both shore and vessel environments.

· Performs Active Directory functions such as user network access permission, AD account administration, workstation administration, and other AD administrative functions.

· Performs Office 365/Azure administrative functions, including Teams and SharePoint setup and configuration.

· Communicates with external vendors and partners regarding maintenance and incident support by performing duties such as problem escalation, remote support calls, and troubleshooting where applicable.

· Creates and maintains technical documentation (user guides, how-to documents, local configuration information etc.).

· Participates in the second level on-call rotation, providing evening and weekend support whether in the office or remotely when required.

· Provides support for conferences including audio and visual setups.

· Provides IT Orientations and delivers IT related training for users.

· Undertakes self-study to improve technical knowledge and keep current with new and upcoming technologies.

· Leads or assists on IT projects and other duties as assigned.

· Travels to other offices or vessels as required for operational support, upgrades, implementations, and projects.

Requirements (Knowledge, Skills & Abilities)

· Experience in a 2nd line support role supporting larger user bases (200+ users).

· Experience within 2nd line role related to support/networking/servers.

· Strong communication skills.

· Strong customer service approach and team player.

Preferred

· Relevant professional qualifications (Cisco/Microsoft).

· Experience with VSAT systems with respect to vessel comms equipment.

RHTGOC is looking for a highly motivated and passionate professional to support our sustainability/ESG advisory that works closely with our local and regional clients to develop and implement strategic sustainability programmes. The roles will be client-facing and require direct engagement with business owners, founders or their C-suite. You will work with mainly private sector clients in both B2B and B2C channels spanning a variety of sectors, including consumer and industrial goods, retail, F&B/hospitality and logistics/transportation.

We are looking for professionals who will be motivated by the opportunity to work at the cutting edge of sustainability/ESG and that are energized by innovative and challenging environments.

We are looking for a candidate who has experience in the Carbon Footprint and Life Cycle Assessments areas to join us in the team:

• Calculate carbon footprint of products and corporates according to relevant reporting standards and protocols. (GHG Protocol, ISO14064, etc)
• Develop carbon footprint reports.
• Conduct primary and secondary data collection (desktop, client data, etc)
• Support delivery of projects, sustainability and decarbonisation solutions for clients
• Contribute to excel models building

The ideal candidate shall have:

• Degree in Sustainability, Environmental Engineering, Chemical Engineering, or related areas
• At least 5 years of experience in engineering
• Knowledge of or strong interest in Climate Change and Life Cycle Assessment.

Bank Loan Specialist x 4 (1 Year Contract Renewable)

Location: Bank Branches

Working hours:

• Monday to Friday: 10am - 6pm
• Sat: Branch Opening hours

Responsibilities

• To acquire Personal Loan, Credit Card and Current Account / Saving Account (CASA) sales via walk in customer through bank branche
• To follow up with relevant documents required for application submission

Requirements

• Minimum 'N' level holders and above
• Able to perform multiple tasks in a fast-paced environment
• Able to work 6 working days in a week with one-day off
• Highly sales driven to achieve Sales targets
• Highly motivated to have a career in Banking Sales

Interested candidates, kindly email your updated resume to [email protected] or contact me via whatsapp at +65 8832 5996. Thank you.

EA Personnel: Irene Lim Choo Eng
EA Personnel No: R1110784
EA License No: 05C3451