Job Purpose

As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

Duties and Responsibilities

• Assist patients with registration and payment via app and self-service kiosk.
• Advice patients on the applications available in the OneNUHS app.
• Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
• Provide hassle-free experience in handling patients’ enquiries such as appointments, payment, co-ordination of services, etc via email or phone as required.
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
• Assist in administrative and technical support in teleconsultation services.
• Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
• Participate in service quality initiatives.

Requirements

• Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
• Proficient in computer skills.
• Team player with good interpersonal and communication skills.
• Pleasant and friendly disposition.
• Possess service-oriented mindset and proactive in engaging with people.
• Able to multi-task and work in a fast-paced environment.

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Join the cutting-edge Quantitative Hedge Fund leading financial innovation in Asia! They are hiring a Procurement Manager to own and optimize the entire procurement process in Singapore. Seize the opportunity to thrive in a dynamic, high-performing team.

Responsibilities:

• Developing procurement strategies.
• Sourcing and engaging reliable suppliers and vendors.
• Negotiating with suppliers and vendors to secure advantageous terms.
• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.
• Building and maintaining long-term relationships with vendors and suppliers.
• Approving purchase orders and organizing and confirming delivery of goods and services.

Requirements:

• More than 5 years of work experience in IT procurement area.
• Strong negotiation and conflict resolution skills.
• In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Excellent analytical and problem-solving skills.
• Language requirements: Proficient in speaking/writing Mandarin as it is the internal working language.

Apply Now!

For more details about the company or the role, please feel free to contact our recruitment specialist, Joycelyn Ng <[email protected]>.

Responsibilities:

• First level support for IT related issues in the production floor
• Participate in software development and system testing.
• Maintenance support of production software applications
• Ensure that proper documentation of software applications are done
• Ensure compliance to ISO standard operating procedures

Requirements:

• Diploma in Computer Technology or equivalent
• Experience in software application development, providing Factory Software Development and support role
• Visual Basic programming in Oracle databases preferred
• Good analytical and troubleshooting skills
• Candidate (s) with no experiences but possessing relevant academic exposure in software application development and troubleshooting can be considered

To apply, please visit www.gmprecruit.com and search for Job Reference: 23937

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Duration: Until end of Dec 2024

Responsibilities:

• Project Management and UAT that relates to entity closing and financial disclosure reporting
• Represent Finance team in project management meetings
• Update project status to Managers
• Knowledge of MAS regulatory reports
• Provide assistance when there is changes on Financial activities

Requirements:

• Degree in Accountancy or related discpline with 6 - 8 years of related Accounting in Banking industry experience
• Strong working knowledge in preparation of MAS regulatory reports for bank
• Familiar with following systems: SAP for accounting, Avaloq, FRS Global for MAS reporting

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Monitoring system performance, analyzing usage trends and providing recommendations for improvements.
• Managing and maintaining digital pathology systems, including hardware, software, and network infrastructure.
• Troubleshooting technical issues and providing timely support to resolve system malfunctions or user concerns.
• Implementing and overseeing data security measures to protect patient information and maintain regulatory compliance
• Conduct regular system updates, upgrades and patches to ensure optimal performance and feature enhancements.
• Training pathologists, laboratory technologists and other users on the proper use of digital pathology tools and systems.
• Maintain accurate documentation of the digital pathology IT lab workflow
• Participate/lead in the digital pathology project (e.g., requirement gathering, attend meetings, propose solution, vendor evaluation risk assessment etc.)

Requirements:

• Degree in Biomedical Science or related disciplines with 4 years related experience or Degree in IT with 2 years of related experience
• Good knowledge of laboratory operations and workflow
• Good knowledge of data analysis and LAN environment
• Good knowledge of office software (e.g. MS Office, email), PC setup and troubleshooting
• Very good organisational and interpersonal skills
• Accuracy and meticulousness

To apply, please visit www.gmprecruit.com and search for Job Reference: 23939

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Scope

• Leveraging financial planning and analysis tools to enhance the efficiency and effectiveness of investment decision-making processes
• Conducting detailed financial assessments of clients to understand their financial goals, risk tolerance, and investment preferences
• Collaborating with clients to develop comprehensive financial plans that align with their short-term and long-term objectives
• Building and managing investment portfolios tailored to each client's unique needs and objectives
• Effectively communicating investment strategies, portfolio performance, and market updates to clients
• Educating clients on investment principles, market dynamics, and the rationale behind recommended strategies

Learning

• Learning tracks tailored to nurture and develop future leaders in our industry
• 12-week comprehensive programme designed to equip you with in-depth business knowledge, technical, and interpersonal skills
• Compulsory comprehensive business induction and other regional development programmes
• Embrace a supportive environment that fosters growth and success

Benefits

• Allowance of up to $6000 (before commissions and bonuses)
• Incentive overseas trips
• Individual and Small Group Mentoring
• Find personal fulfillment by helping clients achieve their financial goals
• Build long-term relationships based on trust and collaboration

Requirements

• Diploma or Degree from a recognized institution in any field
• Passionate to make a difference
• Adventurous, driven with entrepreneurial spirit creative problem solver with an open mind
• Outspoken with excellent communication & interpersonal skills
• Equally motivated by working independently as well as collaborating in a team

At Invictus, we believe in Empowering a Happy, Abundant and PurPoseful You.

Join us and build meaningful relationships as we walk with you toward financial freedom.

#SPInvictus #RelationshipsForLife

Job Type: Full-time

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Customer Support Specialist

• Working Days: 5 days Monday – Friday
• Working Hours: | 9am – 6pm
• Location: Pioneer
• Salary: $2,600 – $3,000 + $200 Transport Allowance

Job Description:

Warehouse operation management

• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.

Team management

• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.

Quality control and continuous improvement

• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Concrete project timelines
• Exposure to latest technology

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 3 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management orRecruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to OracleCloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.


To apply online please use the 'apply' function, alternatively you can contact me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

You will be required to work in a team to process payroll for multiple cycles (main & off-cycle). At the same time, you will also facilitate to ensure that data interfaced from HR Information System to the Payroll System are accurate to ensure accurate and timely salary pay-outs. Where required, you will be required to provide feedback and highlight improvements to the systems to enhance operational effectiveness.

Responsibilities

• Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A, etc.
• Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.
• Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.
• Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.
• Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.

Requirements

• Diploma/Degree in Human Resources or equivalent
• 2 years of experience in payroll handling ~500 headcounts
• Proficient in Microsoft Excel
• Knowledge in SAP is preferred

Other information

• Work location: Stadium, Dover, AMK, Kent Ridge
• Work from office, Mon - Fri (8.30am - 6pm)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an Infrastructure Project Manager to drive IT infrastructure projects for our client in Singapore which is a top global investment bank. The incumbent should have past exposure / background driving infrastructure projects.

Job Description:

• PM experience in supporting or managing large-scale projects for technology infrastructure services.
• Experience in managing project budgets with good understanding of P&L, Cash Flow forecasting and resource cost management.
• Previous experience managing IT projects in a bank / financial institution
• Experience in managing senior stakeholders with good communication skills.
• Lead, manage and implement projects to ensure the timeliness and quality of deliverables.
• Assist with regulatory / compliance requirements and business needs relating to the project.
• Support management of project budget and approvals using approved templates.
• Assessment of infrastructure requirements dependencies, constraints, and migration strategies working with the various technology SME’s.
• Maintaining good relationship with stakeholders, users, and vendors, etc.
• Support project processes, documentation, progress reporting, status meeting and escalation effectively.
• Identification of resources needed and working with various technology departments to assign individual roles & responsibilities.
• Facilitate meetings with stakeholders regularly and produce status update reports and minutes as required.
• Support corporate workplace driven weekend change events.

Project Description:

The role involves undertaking the responsibilities of a senior Advertising Specialist, where the primary focus is on cultivating and maintaining client relationships to drive commercial success. This includes championing, coaching, and implementing best practices in client partnership across the organization. The role will be also referred as to “Senior Partner, Client & Commercial Relationships”.

Responsibilities:

• Cultivate strong relationships with key clients and decision-makers, serving as a trusted advisor. Understand and address client business needs, proposing proactive solutions for mutual value.
• Manage and grow existing client accounts, exceeding retention targets. Collaborate with internal teams to ensure seamless service delivery and identify opportunities for account expansion.
• Lead the development and execution of commercial strategies, including pricing, contract terms, and risk management. Negotiate complex agreements, identify new business opportunities, and oversee commercial aspects of client engagements.
• Analyze market trends and competitors to propose strategic initiatives. Drive business growth by pursuing new opportunities aligned with market dynamics and ensuring adherence to budget and profitability goals.

Experience & Qualifications:

• A track record of several years in Marketing or Advertising agency’s commercial roles.

Hays is currently partnering with a household name in hospitality in Asia to recruit a Hotel Manager for a centrally located hotel in Singapore.

This role is immediately available, and the company is seeking Hotel Managers with experience in the local Singapore market.

You will be given the autonomy to run your own property and a clear career path to progress to Area Manager.

To find out more or apply please send through a copy of your CV or call Justin Thomas, Business Director +65 6027 1967.

EA Reg Number: R23112697| EA License Number: 07C3924 | Company Registration No: 200609504D

Job Scope

1. Develop and execute video content strategies based on brand and product positioning to attract and retain fans and convert them.

2. Responsible for the operation of media platforms, including but not limited to Facebook, LinkedIn, YouTube, and leading local platforms in Singapore and other Asian markets, to increase followers.

3. Create high-quality video content related to recruitment, human resources management, career development, etc., including planning, shooting, and editing.

4. Optimize content and strategies through data analysis of user behaviour and feedback.

Requirement

1. Educational Background: Bachelor's degree in a relevant field such as film directing, editing, or related disciplines.

2. Work Experience: Over 1 year of experience in content creation or marketing-related roles.

3. Industry Experience: Prior experience on the internet, mobile internet, e-commerce, or new media industry is preferred.

4. Professional Skills:

- Skills in video content creation, editing, and shooting.

- In-depth understanding of marketing, social media, and content operations. Priority given to those with local resources.

- Strong market awareness with the ability to keenly grasp market trends, hot topics, and their development directions.

- Ability to excel in task completion under high-pressure situations.

5. Management of social media:

- Experience in managing social media, with a focus on content creation, customer acquisition, user growth, or community operations.

- Proficient in handling major platforms such as Google, LinkedIn, Facebook, WhatsApp, WeChat, YouTube, etc.

Job Description

· The role will mainly manage KRIs and tech debt amongst other risk tasks

· Risk Identification: Identify and define Key Risk Indicators (KRIs) relevant to the organizations objectives and risk appetite

· Data Collection and Analysis: Collect and analyze data to determine the current status of key risk indicators, ensuring accuracy and relevance

· Monitoring and Reporting: Continuously monitor KRIs and provide regular reports to management, highlighting emerging risks and trends

· Risk Assessment: Assess the significance of deviations from established risk thresholds and escalate issues as necessary

· Communication: Effectively communicate risk insights to stakeholders, including executives and department heads

· Risk Mitigation Strategies: Collaborate with risk owners to develop and implement strategies for mitigating identified risks

· Policy Development: Contribute to the development and enhancement of risk management policies and procedures

· Regulatory Compliance: Stay informed about relevant regulations and ensure that the organizations risk management practices align with legal requirements.

· Technology Utilization: Leverage technology tools for efficient KRI monitoring and reporting.

Required Skills :-

· Risk Management: Strong understanding of risk management principles and methodologies

· Analytical Skills: Proficient in data analysis and interpretation to derive meaningful insights from key risk indicators

· Communication Skills: Excellent verbal and written communication skills to convey complex risk information clearly to diverse audiences

· Collaboration: Ability to collaborate with cross-functional teams and influence decision-making related to risk management

· Problem-Solving: Strong problem-solving skills to address emerging risks and develop effective mitigation strategies

· Regulatory Knowledge: Familiarity with relevant industry regulations and compliance requirements

· Technology Proficiency: Competence in using risk management software and data analytics tools

· Attention to Detail: Meticulous attention to detail to ensure accuracy in risk data and reporting

· Adaptability: Ability to adapt to changing risk landscapes and implement proactive measures

· This role involves a combination of technical skills, strategic thinking, and effective communication to ensure the organization is equipped to manage its key risks.

EA Number: 11C4879

Job Description:

• Work closely with local counterparts for budget submission and consolidation
• Work with various stakeholders to align on metrics definitions, targets and business views
• Prepare budget reports and business performance updates to senior management team
• Run scenario planning and forward forecast, build 1/5-year plan baseline
• Perform regular reconciliation exercise across all markets, identify and research the gap between forecast and actual expenses
• Identify the areas for efficiency improvement, cost savings and investments
• Develop and maintain effective relationships with various stakeholders – local counterparties and other regional functions across the organisation

Requirements:

• Bachelor’s degree in Business, Finance, Accountancy, or relevant disciplines
• Preferably 1-2 years of working experience in a FP&A role
• Good knowledge of accounting and financial principles
• Strong critical thinking and analytical skills
• Excellent written and verbal communication
• Organised, demonstrates skills in prioritisation & ability to multi-task
• Proficient in MS Office Suite (Excel, PowerPoint and Word)

Morgan McKinley is hiring an IT Business Analyst (Singaporeans only) to join the team for a 12 months contract with possibility to extend or to go permanent!

Roles and Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and
  implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases
• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans
  

Job Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Minimum of 2 years of related experience or a Master’s degree and up to two years of experience.
• Experience is Public Sector implementation is an advantage

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

about the company
Our client, one of the biggest insurance broker globally and focus on commercial and general insurance.

about the job

In this position as a Claims Support Specialist, you will be working alongside with a team of 4 others and supporting them with incoming documentation from clients and underwriters. This would be an exceptional opportunity to collaborate and work with a leading global insurance broker and gain exposure working with different clients in the Property & Casualty claims space.The ideal incumbent should come with experience using tableau and basic understanding of dashboard.

skills and experience required

• Highly motivated, team player with good interpersonal skills
• Experienced using tableau (work, school or projects inclusive)
• Understanding of Dashboard and ability to craft for management reporting purposes
• Strong communication and written skills
• Ability to navigate swiftly in a fast-paced environment

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

This position will provide significant support to the APAC Development Director, particularly in the areas of projects relating to developing franchise sales pipeline to support consistent Net Restaurant Growth (NRG) throughout the year. This role will support the lead qualification process, assisting the respective BD/SMO teams across the APAC region. This role will also support Franchise Sales with administrative duties related to franchise sales/development activities. The position will also have a working knowledge of sales databases / pipeline and preparing sales activity reports, as required. This position will assist all aspects of lead generation for the APAC Development Team. Provide support to Development Director via business research and data analysis to support commercial decisions. Maintain relationship with external partners and stakeholders relating to Development team goals, such as media agencies, trade associations, industry partners. This role will also hold ownership of internal Development team processes to support Development Director in keeping track of restaurant opening and closures across the APAC region, and assist in developing strategies to provide targeted support to respective markets.

• FRANCHISE SALES - contacts Leads from information supplied by territories. Obtains franchise applications, disburses Franchise Disclosure Documents (FDD) and collects associated receipts for file. Issues franchise numbers.
• FRANCHISEE ONBOARDING SUPPORT - To work with stakeholders from respective APAC markets (e.g. Franchise Services Team, Coordinators) to support the franchisee onboarding process, by overseeing documentation processes required and providing necessary troubleshooting to successfully onboard franchisees into the franchise system.
• DEVELOPMENT ANALYSIS - Conduct desktop research and data analysis using both internal and external tools to support APAC Development Director in areas such as: gathering background information of a prospective market/partner, reviewing business performance of existing regional Development Agents or Franchisees, conducting analysis on the effectiveness of restaurant locations/formats. To also provide these findings to support Master Franchise / GTM efforts.
• INTERNAL REPORTING AND PROCESSES MANAGEMENT - Keep track of Subway Development team's key KPI for the entire APAC region, and to flag out individual markets that might require additional support or resources in order to meet yearly development targets.
• DEVELOPMENT - Nurture relationships with existing franchisees and support their new store development plans. Act as brand ambassador for the company. On-going personal development through continuous learning (CFE). Support development team as needed with other projects as part of organization growth.
• LEGAL - To work with Subway legal team for routine performance review of DA and MFA against contractual performance targets, and to facilitate contractual enforcement efforts as necessary
• DIGITAL MARKETING - To conceptualize and run digital franchisee recruitment campaigns across APAC markets to drive franchise sales and ensure consistent pipeline of New Restaurant Opening (NRO), contributing directly to maintaining strong Net Restaurant Growth (NRG)

Skills, Abilities, Qualification and Experience

• At least a functional understanding of software programs required to perform the above responsibilities: Microsoft Office, including Outlook, Excel, PowerPoint, OneNote and Sharepoint, as well as Dropbox, Tableau, Salesforce, etc. Additional training to improve familiarity with these softwares will be arranged as required.
• Tertiary level Qualification. Working knowledge of current industry sales management practices, approaches, tools, resources and skill sets vital to all aspects of Franchise Development.
• Experience in managing one-on-one and small groups.
• High degree of detail orientation and ability to work within time constraints. Must have strong organizational skills, multi-tasking skills, possess attention to detail, and should be able to work in a fast paced environment. Must be able to adapt to different situations and personalities, while maintaining a degree of personal integrity, utilizing problem solving skills.
• Must be able to work well independently to complete projects in a timely manner. Must also be able to be able to work well with others on team project.
• Willingness to travel if/when necessary.

3-5 yrs experience in similar or relative industry

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996