Overview:

The IT Executive (Hardware) within the company functions as an internal systems engineer, primarily responsible for overseeing the company's IT infrastructure related to hardware, encompassing servers, the company network, PCs, and other IT equipment. This role involves close collaboration with other IT members who primarily handle software and support to various departments requiring IT assistance. Additionally, a partial aspect of the role involves providing support for software-related matters.

Play a vital role in upholding a resilient IT environment, enhance the end-user experience.

Key Responsibilities:

• Install, configure or migrate IT infrastructure (hardware), such as server and networks and peripherals, including printers, scanners, and other devices.
• Apply and maintain proper configurations, updates and patches to operating systems, software applications, and drivers to ensure IT security and optimize performance Address hardware and software issues by troubleshooting and offering technical support to employees.
• Maintain an up-to-date inventory of all hardware and software, ensuring proper functioning of equipment.
• Collaborate with the IT team to devise and execute new hardware and software solutions.
• Source, monitor and manage vendors to ensure optimal service delivery in line with company policies and procedures
• Manage projects including the design and deployment of new IT systems and services within the organization.
• Propose and monitor the department budget, especially hardware related expenditure
• Conduct training sessions for employees to ensure proper utilization of hardware and software.
• Manage disposal of IT equipment such as laptops, desktops, servers, external storage media/device, etc.

Requirements:

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or an equivalent field.
• Minimum of 3 years of experience in IT hardware, server, and network support.
• Hands-on in setting up, configuring, and resolving issues with Microsoft Windows Servers.
• Demonstrate familiarity with networking principles and protocols.
• Knowledge of network security principles and experience with Firewall
• Knowledge of system applications such as MS SQL Server, backup software, Application Server, and Checkpoint firewall.
• Experienced in troubleshooting, system administration, and supporting firewalls and network devices.
• Demonstrated proactive problem-solving approach.
• Strong communication and interpersonal skills.

Job Responsibilities:

• Provide Level 2 support to all IT hardware and Network related matters
• Ad-hoc projects assignment and fulfillment
• Review and improve processes pertaining to Infrastructure related services
• Develop and build quality Service document and procedures
• Enhance and establish Knowledge Management with ITIL as framework
• Handle and coordinate IT system procurement
• Assist in Annual Maintenance of Data center
• System Deployment
• Assist in Data backup and restoration
• Coordinate with vendor on network/hardware/software related matters
• System/network troubleshooting and rectification
• Assist in Annual system Audit
• Asset management
• Any Ad-hoc duties as assigned

Job Requirement:

• Minimum Diploma in related fields
• At least 3 to 7 years of relevant work experiences
• Ability to communicate with people of various levels
• Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
• Requires Networking knowledges
• Microsoft certification will be added advantage
• Hands on and a team player
• Strong Problem solving skills.

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Summary

Provides customized service solutions according to the specific service needs of customers and achieve continuous business growth. Manages the growing asset management service needs of laboratories in various industries, such as overall relocation, maintenance and compliance verification, and other professional service needs. Manages the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the computer/data center. Oversees systems performance, the monitoring of equipment and the management of vendor relationships. Responsible for capacity planning and continual assessments for process improvement to ensure that processes are well-documented, sustainable and scalable. Monitors ongoing practices to ensure consistency with policies, compliance regulations and control requirements. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Key accountabilities

• Understand market dynamics, actively explore the market, and achieve company sales targets.
• Familiar with the company and competitive product knowledge, introduce Enterprise service projects to customers.
• Understand and master the market conditions of the responsible sales area and analyze and control.
• Visit customers and introduce project solutions.
• Actively develop new customers, organize customer materials, and establish customer information files.
• Complete customer negotiations, contract signing, order follow-ups, and post-maintenance work.

Requirements

• Bachelor’s degree preferred with specialization in Chemistry or related discipline.
• Minimum 3 years and above of sales experience in chemistry/pharmaceutical/biological laboratory support industry.
• Good inter-personal, communication, presentation and negotiation skills.
• Team player with assertive and result oriented personality with drive and high energy.
• Customer service oriented.
• Proficient in SAP and Microsoft office
• Strong and confident decision-maker who is capable and has the experience to make tough decision when required for a sales and service organization.
• Capable of building a strong link between the company and awareness of needs of customers.
• Familiar with the project bidding and procurement process.
• Proactive, innovative, willing to accept challenges, strong learning ability, and stress resistance

Cold Chain Industry

• To sell and market our company freezer truck mounted with carrier freezer system.
• Result oriented - Must be hardworking and aggressive in doing sales and marketing.
• Pleasant personality.
• Possess technical knowledge
• Able to plan and propose sales and marketing strategy to Manager.
• Able to gather market and competitor's information.
• Must possess own transport.
• Successful applicants will be provided training.
• Basic salary S$3K to $5K (depending on experience).
• Commission (not included in basic salary).

Duties & Responsibilities

Handling of customer questionnaires or documents related to product information, regulatory and religious compliance.

· Completion of customer questionnaires or documents related to product information, regulatory and religious compliance.

Provides regulatory technical support

· Work closely with the PIRA Manager to represent company and participating in trade association meetings.

· Provide technical support to customers and internal departments (sales, creation, operations, etc.) on product information and regulatory issues.

· Keep abreast of current food and flavour legislation and product information.

· Provide support to ensure appropriate regulatory and religious compliance of raw materials and flavour products. This includes legislation within Asia Pacific region, Halal, Kosher, GMO, Allergen and any technical product information related to flavour, food additive and food ingredients.

· Assist to contact relevant Government authorities accordingly to clarify any regulatory-related issues.

· Collaborate and interact as required with relevant personnel from other departments to communicate regulatory requirements.

· Provide support to the PIRA Manager in relevant SAP projects so as to have continuous improvements in the regulatory function. Assist to maintain regulatory and religious documentation system accordingly.

Manage religious management systems and support food safety management system

· Support in applications and audits to certify products Halal with MUIS. Tasks may include the following:

o Contact point for MUIS for routine Halal applications

o Assist in the activities required to coordinate the internal Halal audits

o Provide relevant support in any external audits involving Halal

o Assist in sustaining relevant communication or projects involved in order to ensure that continuous improvements are being made to the Halal Management System accordingly.

WSH related responsibilities

Able to follow Workplace safety and health system and in-house safety rules implemented at the workplace

Able to follow company Standard Operation Procedure and Risk Assessment

Able to comply Workplace Safety and Health guideline

Reporting incident/accident to company Workplace Safety and Health Manager

Able to report/inform HR on Personal Health Risk and Mental well-Being

Not engage in any unsafe or negligent act that may endanger yourself or others working around you

Use Personal Protective Equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Experience

Diploma in Food Science, Chemistry, or related courses with at least 7 years of relevant experience in flavor or food and beverage industry

Bachelor's degree in Food Science, Chemistry, or related Science courses with at least 5 years of relevant experience in flavor or food and beverage industry

At least Masters in Food Science, Chemistry, or related Sciences with at least 1 year of relevant experience in flavor or food and beverage industry

Special Skills/Knowledge Required (Technical Competency)

· Intermediate knowledge and skills on regulatory knowledge to provide advice to stakeholders on regulatory compliance and legal matters related to support business decision making

· Intermediate knowledge and skills on regulatory risk assessment to analyse the impact of latest regulatory developments

· Intermediate knowledge and skills on measures/ practices to meet religious requirements such as Halal and Kosher in food manufacturing

· Intermediate knowledge and skills on food safety practices and quality system management in food manufacturing, in particular allergen managment

· Intermediate knowledge and skills on documentation control to facilitate referencing of process and systems information to comply with company requirements

Generic Skills (Personal Traits)

· Intermediate teamwork skill/trait: Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.

· Intermediate communication skill/trait: Articulate and discuss ideas and persuade others to achieve common outcomes.

· Intermediate interpersonal skill/trait: Detect and decipher emotions of others to manage interpersonal relationships in social situations.Basic decision making skill to choose a course of action from various alternatives using a reasoned process to achieve

· Intermediate decision making skill: Make decisions in a complex setting to achieve intended goals using a structured process and multiple sources of available information.

Intermediate problem solving skill: Identify less perceivable problems and use problem solving tools and techniques to solve the problems.

Position Summary:

To proactively maintain and repair all process equipment. To maintain and improve efficiently of process equipment with minimum downtime. Keep all equipment in the best operating condition and minimizing equipment breakdown.

Position Responsibilities:

• Maintain and repair the defined plant equipment to maximize plant availability and minimize disruption to the production process.
• Ensure all maintenance activities are carried out safely and good housekeeping is maintained.
• Carry out implementation activities for minor plant modifications and capital projects, in line with defined specifications and budget.
• Takes personal responsibility for quality in all aspects of maintenance work that will have impact on product quality.
• Initiate, encourage and implement improvement projects that lead to reduce overall cost and improve cost effectiveness e.g. improve equipment reliability, standardization, etc.
• Provides timely technical advice to other departments for trouble shooting / continuous improvements to processes / systems.
• Familiar with Olam Safety Procedures, Standard Operating Procedures, Good Engineering Practice, GMP to carry out maintenance activities to high quality standards.

To be successful in the role, the incumbent should have the following qualities:

• Technician Diploma from Polytechnic or Equivalent
• Holders of Nitec/Higher Nitec with minimum 5 years in process or related industry

COMPANY DESCRIPTION

Grocery Logistics Singapore (GLS) a wholly owned subsidiary of FairPrice Group Supply Chain, is a well-established logistics player in the Fast Moving Consumers Goods (FMCG) segment, incorporated since January 1993. Other than being the key logistics provider for NTUC FairPrice and its subsidiaries, we had serviced the Dairy Farm Group, Royal Ahold Group (since exited from Singapore Markets) and many small supermarket chains since our establishment.

RESPONSIBILITIES

The FairPrice Group Supply Chain Business Unit (FPG SC BU) or Grocery Logistics of Singapore Pte Ltd (GLS) is a key logistics service provider to NTUC FairPrice Group and external customers. Our services provided include inbound logistics, warehouse and fulfilment and last mile delivery to the stores, customers and B2C home delivery.

Job Purpose

You will be a key member to contribute towards the growth and delivery of the Supply Chain Development & Analytics department. This position will be responsible for developing and driving the overall planning, implementation, control and completion of the supply chain and/or network design related projects, ensuring alignment with the Supply Chain development and larger Supply Chain BU strategy and goals.

Responsibilities

• Lead project planning and managing the project scope, deliverables, implementation, resource plan, cost, timeline and across all related work streams and functions, providing sound decision making and leadership under pressure.
• Identify key stakeholders, determine project requirements, address key concerns of stakeholders and designing an effective communication plan for each project.
• Engage and manage relationships and expectations with cross functional stakeholders (mid to senior management level) throughout the project lifecycle.
• Negotiate project implementation costing, financial tracking/reporting to ensure efficient utilisation of resources and within budget and allocation of costs to respective project stakeholders.
• Partner and collaborate with Supply Chain Business Insights team to develop metrics, dashboard, reporting project results and track actual cost saving after deployment to ensure alignment with overall company and business group strategies.
• Provide and present regular status reporting on project implementation progress, highlights and lowlights including recommendations to project stakeholders and sponsor(s) to enable overall project progress monitoring.
• Develop and lead the change management plan including conducting training (where applicable) and addressing any queries/concerns raised by project stakeholders.
• Embedding quality across all aspects of the project to deliver successfully, enforcing project governance, ensuring transparent and timely communication to project sponsors and stakeholders on any emerging risks/dependencies and corresponding mitigation plans.
• Anticipate and manage changes to both project plan / framework as well as project scope and detailed documentation of project and changes.

• Minimum 6 years of project management experience related to supply chain network and optimisation and transformational projects for retail, FMCG, e-Commerce industries etc.
• Degree in Industrial Engineering, Logistics/Supply Chain or related discipline.
• Possess a in-depth knowledge and understanding of the end-to-end (E2E) supply chain including logistics, transportation, process improvement and inventory management.
• In-depth knowledge of project management methodologies and tools, lean or six sigma.
• Strong leadership qualities to negotiate and exercise influence when managing internal stakeholders and external partners.
• Strong change agent who drives and champions change.
• Proven ability to lead, manage multiple and complex projects as well as effectively manage change and project budgets.
• Excellent reporting and documentation skills to ensure timely, clear, and concise information flow among all project stakeholders.
• Excellent interpersonal and communication skills, with the ability to communicate effectively to a diverse range of audiences/stakeholders and deliver difficult messages whilst maintaining buy-in.
• Excellent organizational,multi-tasking, problem-solving, attention to detail, critical thinking and analytical mindset and skills.
• Professional certifications in supply chain management (e.g. APICS) and/or project management certification preferred e.g. PMP, Prince2 etc.

• Work location: 37 Joo Koon Circle

We are hiring Senior IT Executive to manage server and networks across different locations and to take care of daily IT operations duties.

Job Description

• Administer Server, Microsoft Server and Linux platforms in Singapore, Taiwan, Japan and Mexico.
• Administer network of Cisco and FortiGate Network Devices located at various locations.
• Work with HQ team based in China to ensure server and network availability, service quality and redundancy.
• Monitor server network performance and high availability at various locations.
• Install and update server and network devices software patches regularly with the latest and stable release.
• Manage the access controls as per business needs and document.
• Perform continuous research work on latest technologies to improve on our network infrastructure.
• Maintain server and network documentation including audit trails, processes, maintenance, diagrams, etc.
• Ensure backup of all server and network devices.
• Ensure timely completion of support tickets.
• Manage hardware, software and licenses
• Set up of hardware such as laptops, phones, PCs, printers, etc.
• Installation and maintenance of internal software and communication tools.
• Troubleshooting / provide support to the employees in Singapore, Taiwan, Japan and Mexico.
• Establish IT procedures / processes.
• To implement on project digitalisation improvement as per business requirement.

We are looking for

• Education: Bachelor Degree in Computer Sciences/Information Technology
• Experience: 5 Years

Requirements:

• Bachelor degree holders in Computer Sciences/Information Technology.
• 5 Years of working experience in IT field.
• Experience in Window Server Operating Systems, Active Directory, Microsoft office 365.
• Hands on experience in FortiGate, Cisco equipment.
• Data Centre and Branch WAN experience.
• Familiar with wireless channel division, wireless network optimisation.
• Understand the IEEE 802.11a/b/g/n/ac/ax protocol family
• Understand MIMO, OFDMA and other technologies.
• Understand the network access control system.
• Must have CCNA certification and good to have CCNP certification.
• Must be able to work in a team environment and support overseas colleagues remotely.
• Good verbal and written communication skills.
• Good analytical, interpersonal and problem-solving skills.
• Ability to work independently and to collaborate as part of a team.

Job Description

• Handle rate inqueries from customers and overseas agents
• Prepare airfreight and seafreight quotation
• Follow-ups with customers for feedback & approval on shipment arrangement
• Work closely with operations teams for bookings
• Monitor shipment movement when necessary
• Prepare monthly tariff for FCL & LCL
• Involve in tender
• Monthly KPI report
• Others ad-hoc task when assigned

Requirement

• Diploma/Degree in Supply Chain and Logistics
• 2-3 years working experiences in Freight Forwarder/Seafreight/Shipping
• Knowledge in shipping documentation and carriers is a must.
• Good knowledge in Dangerous Goods & documentation
• Previously with Logistics Customer service experiences would be an advantages

Job Description

We are looking for team players who want to create an impact on the employment and employability of jobseekers and working people. This means, as an e2i Specialist, you will be involved in the creation, development and delivery of integrated job matching and skill training solutions. You would need to constantly equip yourself with a broad knowledge of the industries which are hiring, and the upcoming trends in the labour market. Some of your core work would entail reaching out and working closely with jobseekers and forge strong partnerships with training and community partners.

· Develop new and deepen current partnerships opportunities with communities, institutions, and groups to reach out to worker, understanding their career needs and matching them to relevant e2i services and resources.

· Project Manage career initiatives such as organising job placement events, skills workshops, and employment activities.

· Provide employment facilitation assistance to jobseekers. Career support and placement activities include sourcing of job vacancies, profiling of jobseekers, referring jobseekers to suitable training.

· To match and market jobs to candidates and candidates to jobs.

Job Requirements

· Passionate about helping Singaporeans to find employment and enhance their employability.

· Self-initiated to drive process productivity, improvements, and capabilities development.

· Driven and able to contribute independently while working together with others.

· Innovative and able to adapt to changing circumstances.

· Team player with strong interpersonal and communication skills.

· Able to relate to all levels of jobseekers/working people and cultivate strong relationships with partners.

· Strong project management skills in conceptualization, implementation, evaluating and engagement with stakeholders.

· Experience in business development/project management/programme development will be advantageous.

· Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Designation and salary will commensurate with experience.

POSITION OVERVIEW

Pacific Refreshments Pte Ltd (The Coca-Cola Company) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and South West Asia business units. The plant just completed an Expansion wing, incorporating Industry 4.0 practices, which will take it to the next level of doubling its manufacturing capacity in the next 3-5 years.

Pacific Refreshments Pte Ltd is a winner of 2020 HR Asia Best Companies to Work for.

KEY DUTIES AND RESPONSIBILITIES

• Responsible for providing the supply of raw materials for manufacturing operations, in order to maintain operations across all factories in line with Sales and Operating Plans (SOP)
• Manage planning parameters and related processes and objectives
• Liaise with key stakeholders including supplier, production planner, procurement team, and logistics
• Participation in regular review meetings with production planning and logistics to ensure material coverage
• Proactively review long lead time materials to ensure timely creation of requisitions to prevent stock outs and maintain safety stock level.
• Management of raw materials inventory within agreed budget guidelines
• Facilitate timely and accurate reconciliation of invoices and documentation with suppliers / accounts
• Work closely with freight forwarders to coordinate the delivery and receipt of materials
• Plan and monitor inbound containers with freight forwarders/agents
• Drive the performance of UISS Ingredients programs across Asia Plants

Data improvement initiatives

• Develop metrics for MM Asia, utilizing SAP/BW/ other approved tools and leveraging metrics produced by the Global Teams
• Completion of centralized metrics for MM in Asia - one source of truth.
• Tracking and updating of Material Master Data to ensure adherence to global best practice standards.
• Retrieve, synthesize and present critical data in a format that is immediately useful to answer specific questions or improve system performance.
• Analyze historical data to identify trends and support decision making.
• Perform data exploration and foundational data analysis in support of long-term analytics objectives.
• Develop data-processing and technical workflows for delivery of data that driving performance improvement in MM and across the business by providing essential data and metrics to help better manage our business
• Ownership of MRP II / SCE measures for area of responsibility.

QUALIFICATIONS & RELATED EXPERIENCE

• Minimum 3 years of experience.
• Integrated supply chain concepts (MRP, ERP systems)
• Familiarity with SAP, knowledge and use of data tools will be an advantage
• Strong communication and presentation skills
• Strong analytical abilities
• Customer service management abilities (Listen, empathy, proactivity)

Job Description

We are looking for team players who want to create an impact on the employment and employability of jobseekers and working people. As an e2i Specialist, you will be involved in the creation, development and delivery of employability programmes. The role requires you to reach out and work closely with jobseekers. You need to forge strong partnerships with training partners and internal teams, putting together solutions to close skills and job-matching gaps.

• Coordinate and organise training interventions for all profiles of jobseekers and workers.
• Roll out and evaluate workshops to close employment and employability gaps.
• Conduct reviews of and track interventions on a regular basis, propose and implement changes.
• Collaborate with training partners and internal teams to create awareness and roll out e2i employability programmes and solutions.

Job Requirements

• Passionate about helping Singaporeans to find employment and enhance their employability.
• Self-initiated to drive process productivity, improvements, and capabilities development.
• Driven and able to contribute independently while working together with others.
• Innovative and able to adapt to changing circumstances.
• Team player with strong interpersonal and communication skills.
• Able to relate to all levels of jobseekers/working people and cultivate strong relationships with partners.
• Strong project management skills in conceptualization, implementation, evaluation and engagement with stakeholders.
• Experience project management and programme development will be advantageous.
• Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.

Responsibilities:

• Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.
• Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.
• Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.
• Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.
• Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).
• Respond to all technical emergencies raised by NSS Service Desk.
• Provide face to face IT support by appointment at One Stop Tech Lounge.
• Facilitate processing and tracking of other administrative activities.
• Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.
• Maintain technical documentation related to configuration of IT/AV equipment and components.
• Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.

Requirements:

• Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience
• Proficient in problem diagnostics and resolution, with the ability to work autonomously
• Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications
• Working knowledge on other IT domains, including software, hardware, servers and network operations
• Working knowledge in handling/operations on audio/video equipment and its infrastructure
• Preferred experience on programming, ServiceNow, data integration and ITIL Certified

Job Responsibilites and Qualification:

· Participate in requirements gathering and use case development;

· Minimum of 3 years of experience working with SailPoint technologies (IdentityIQ), concepts and features;

· Develop technical project plans and aid in project resourcing;

· Develop and execute test cases and test plans for SailPoint solutions;

· Development background (i.e. JAVA);

· Ability to communicate with all levels of the organization in comprehensive manner (i.e. translate and present technical information to business);

· Experience with IdentityIQ Administration and Implementation;

· Develop or contribute to technical project plans with regular tracking and reporting;

· Front end tech: Angular.js is ideal;

· Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field;

· Strong IAM domain knowledge;

· Strong working knowledge of Java and the ability to write scripts.

The Quality Assurance (QA) Specialist is responsible for the development, implementation and promotion of QA related activities and compliance in the company. He/ She is also responsible to:

• Establish, implement, maintain & improve the management systems, namely: ISO 9001, ISO 14001, SS 651.
• Establish, implement, review & improve on management systems’ documentations, namely: policy, objectives, manual, procedures, forms, etc.
• Manage all system certification, improvement and upgrade issues.
• Plan, manage and execute all internal and external management system audits to ensure timely closure of issues raised during the audits.
• Plan and conduct management reviews.
• Develop and oversee the implementation of all QA activities and support in HSE activities.
• Follow-up on issues to ensure timely closure of HSEQ-related reports, namely: customer complaint reports, corrective action reports, incident reports, etc.
• Prepare and submit Monthly reports.
• Support in the preparation and submission of the Safety Case.
• Participate as a team member in risk / HSE assessment team.
• Participate in external provider audits, where applicable.
• Co-ordination of Global QA initiatives and projects.
• To perform any other duties or assignments as assigned by superiors.

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Logistics Specialist

location: Penjuru Pl, Jurong East area

5 days - Monday - Friday 8am - 5.30pm (shuttle bus provided)

Our Logistics Specialist has primary responsibility for controlling the efficient flow of goods, services and information between point of origin through to customer placement in order to meet customer requirements. You will ensure the execution and continuous improvement of standard logistics processes and build relationships with strategic customers through logistics initiatives. In addition, you will identify problems and all relevant issues in straightforward situations, assess each using standard procedures and makes sound decisions.

Responsibilities & Duties:

• Prepare all required documents related to shipping such as Commercial Invoice, Shipper's Letter of Instruction, packing slips and other required documents
• Ensure materials are shipped in the most timely and efficient manner according to internal documented processes, including planning transportation, selecting mode of transportation, and tracking the shipment through the Supply Chain while targeting cost reduction, freight savings, and contractual requirements using OTM tool
• Analyze transportation costs and trends, update performance metrics, and prepare routine reports identifying actions for continued improvement
• Work closely with freight forwarder and other service providers to facilitate the movement of outbound international shipments
• Liaison between customer (direct and intra-company), logistics provider and procurement
• Weekly and monthly reporting of internal KPI's identified by Logistics Manager
• Execute the best practices for coordinating the flow of goods and logistics information across all internal teams, departments and customers
• Provide pricing (direct and intra-company) for equipment to be exported considered out of gauge according to Global Supply Chain Freight Contracts
• Invoicing of equipment shipped and all associated cost (freight/crating)
• Foster strong vendor and customer relations are upheld
• Maintain respectful and professional relationships with all levels of staff, customers, and logistics service providers.
• Must understand and comply with all safety rules and company policies.

Job Requirements

• Minimum of 2 years of Logistics experience
• Minimum Diploma in Business or Supply Chain Management
• Excellent interpersonal, communications, organization skills and the ability to meet deadlines
• Must have excellent customer service skills and possess the ability to work both independently and within a team environment
• Proficiency with standard functions within applications such as MS Office, MS Outlook, etc
• Experience with SAP or JDE is a plus
• Certification from accredited logistics programs is a plus
• Degree Qualification is a plus

Job Responsibilites and Qualification:

· Participate in requirements gathering and use case development;

· Minimum of 3 years of experience working with SailPoint technologies (IdentityIQ), concepts and features;

· Develop technical project plans and aid in project resourcing;

· Develop and execute test cases and test plans for SailPoint solutions;

· Development background (i.e. JAVA);

· Ability to communicate with all levels of the organization in comprehensive manner (i.e. translate and present technical information to business);

· Experience with IdentityIQ Administration and Implementation;

· Develop or contribute to technical project plans with regular tracking and reporting;

· Front end tech: Angular.js is ideal;

· Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field;

· Strong IAM domain knowledge;

· Strong working knowledge of Java and the ability to write scripts.

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Job Scope:

• Source metal mechanical machining parts.
• Involve tactical and strategic sourcing.
• Support new sourcing projects.
• Negotiate with vendors on contracts, pricings and purchasing terms
• Manage First Articles.
• Collaborate with various stakeholders on sourcing activities requirements with most optimized price and lead time.
• Continuously looking for opportunities for cost reduction.
• Facilitate improvements in Sourcing activities.
• Contracts management and administration.
• Ensure all procedures are followed.
• Ad-hoc duties.

Requirements:

• Min. 2 to 3 years’ experience in technical sourcing.
• Able to perform costing analysis.
• Good communication and interpersonal skills.
• Fast pace environment.
• A strong team player, self-motivated, possess good analytical/ problem solving skills.
• Takes initiative, is hardworking and service-oriented.
• Able to work independently.
• Able to meet demanding requirements and multiple deadlines.
• Strong in Microsoft office applications (Excel, PowerPoint, Word)
• Preferred with SAP experience

OUR COMPANY

In Technical Support, our vision is to delight customers with speedy responses. As a Support Specialist you are responsible for support cases for our customers. The team adheres to a touch-and-hold Support model operating from a single global queue. The breadth of product knowledge that you will obtain in this role is unsurpassed. While you will own the entire case lifecycle, you are also granted access to Subject Matter Experts throughout the organization. Note that we resolve every case with a knowledge article, making it easy for customers to find answers to their questions without opening a case. There will be times when existing literature does not address your case, so you will craft a new knowledge article to help your customer resolve their case.

Our team metrics highlight our industry leadership, notably First Response Time of 2.3 hours and Customer Satisfaction scores averaging 4.8 on a scale of 5.0. In Technical Support we have a pre-defined career track that recognizes your achievements and rewards you for your contributions.

WHAT YOU WILL DO

• Triage & Managing the Queue - ensure that inbound cases have the correct values in key fields: Severity, Category, Subcategory, and Case Synopsis. And also verify the contact and hotel information.
• Self-assignment - you will assign yourself cases from the queue not only in areas where you have expertise, but in subjects that will challenge you and help you grow.
• Case Management - We do not follow a tiered support structure; rather, you will own each case from Opening to Resolution. By relying on Training, Playbooks, Knowledge, and Peers, you will quickly learn to troubleshoot and resolve cases across all Duetto products.
• Escalations - You will need to document product defects (using written text and video content) for escalation to R&D. You must be able to articulate Expected Behavior, Actual Behavior, and Repro Steps to Engineering.
• Once you have on-boarded for one year and have become an independent contributor, you may be eligible for promotion to Senior Specialist. Senior Specialists have the following added responsibilities: peer review of knowledge articles, peer review of case escalations, and system monitoring (using tools such as sentry.io, sumologic.com, etc.)

QUALIFICATIONS

• University degree
• 2+ years experience in Hospitality or Hospitality Technology
• Client Centered Approach and Professional Orientation
• Self-driven, motivated over-achievers will fit well with our team culture
• Good team player, flexible and a positive attitude
• Intelligent, problem solvers will be successful when troubleshooting complex, technical issues
• The ability to articulate a path to resolution in written English is crucial to success in this role
• We need professionals who can defuse volatile situations
• 50% of our cases are issues dealing with integrations and data quality, so you must be strong analytically.Familiarity with XML is a big plus.
  Ability to manage large complex spreadsheets and familiarity with XMl is a huge plus.
  

PREFERENCES

• University Degree
• Experience with ticketing systems (Service Cloud, JIRA, etc.)
• Hotel experience in Front Office, Sales, Reservations or Revenue Management
• Ability to work under pressure

About Duetto

We are a team of passionate hospitality and technology professionals delivering a modern platform to hoteliers in over 60 countries. Our solutions address the biggest problems faced by the hospitality industry by simplifying distribution complexity and optimizing profitability with unique and powerful applications that increase conversion, guest loyalty, operational efficiency and revenue. Our goal is to become the most trusted, effective and widely used hotel technology company in the world. Founded in 2012, Duetto is headquartered in San Francisco with offices in Las Vegas, London, Singapore and Buenos Aires. Duetto is backed by leading investors: Warburg Pincus, Accel Partners, Icon Ven Icon Ventures, and Battery Ventures. If you want to be a part of a fast-growing company, working with amazing people tackling big challenges in a massive industry, then Duetto is looking for you.

Apply here

https://boards.greenhouse.io/duettoresearch/jobs/5375157

Requisition ID: R000053006
Job Location: Singapore - Jurong Island

To submit application, please click below posting link or copy and paste to a new browser:

https://chevron.wd5.myworkdayjobs.com/jobs/job/Singapore-Central-Singapore-Singapore/Process-Safety-and-OE-Specialist_R000053006

Responsibilities for this position may include but are not limited to:

Facilitate the implementation, compliance, communication, and continual improvement of the Process Safety (PS) & Operational Excellence (OE) Management program.

Process Safety

Facilitate PHA & LOPA for process units on a Cyclic schedule, Capital projects and Management of Change (MOC).

Manage the Facility's Risk Management Program, which includes the Risk Management Metrics, Bow Tie diagrams, Safety Critical Interlocks & Alarms and Risk Reduction plan.

Facilitate Safety Case, Consequence Modelling and Quantitative Risk Assessments (QRA).

Build TechSafe risk assessment fluency and competency in the organization.

OE MSC advisor (Operation Excellence Management System Cycle)

Facilitate & manage the OE Management System (OEMS).

Facilitate the OE Safeguard Assurance program.

Align with OE Leadership Team (OELT) and OE Process sponsors and advisors on the development of the OE business plan.

Provide support to line function leaders to improve the effective application of OE processes using MSC self-assessment tools.

Conduct OE field review to assess effectiveness of OE implementation and provide recommendation for continual improvement.

Build fluency and competency of the OE Management System Cycle (MSC).

Required Qualifications

Bachelor’s degree in engineering.

5 years of experience in refinery, petrochemical or chemical industry.

Strong facilitation and communications skills.

Able to work independently and a team player.

Certified PHA and LOPA facilitator will be an advantage.

Familiar with Chevron Operation Excellence Management System (OEMS) will be an advantage.

Demonstrate "We Lead" behaviors.

As part of NOV’s Corporate Regional Payroll Team based in Singapore, the role of Payroll Specialist will work alongside the rest of the Regional Payroll Team which provides multi country payroll processing and support. This role will be directly responsible for supporting the business units in Australia and New Zealand.

The Payroll Specialist’s responsibility is to ensure the timely processing of the monthly and semi-monthly payroll calendar, with an ability to work to stringent deadlines, ensuring a high level of accuracy at all times.

Working closely with our Corporate HR/Payroll team, Managers and Employees directly, to offer and maintain a high level of customer service throughout each aspect of your role in support of the business and their needs. As Payroll Specialist you will be able to adapt to changing priorities and requirements whilst exercising good judgement based on business need as well as be quick to identify critical information and respond appropriately. You will be committed to self-improvement and development.

DUTIES & RESPONSIBILITIES:

• Responsible for the full spectrum of tasks regarding the monthly and semi-monthly payroll for Australia and New Zealand.
• Ensure accurate and timely processing of payroll in accordance with local statutory requirements and regulations
• Provide day to day operational payroll support and work closely with NOV’s outsourced vendors to increase effectiveness and efficiency of payroll processing.
• Be the first point of contact for your supporting business units in handling payroll queries and updates.
• Prepare Payroll master data inputs to the payroll system, ensuring accurate handling of data.
• Provide necessary support and cross coverage to the other Payroll Specialists in the Regional Payroll Team, on overall team responsibilities.
• Perform time file reconciliation and assist timekeeper to resolve issue promptly.
• Prepare and submit accurate bank files for each payroll timely, monthly statutory files, monthly deductions payments to various external agencies.
• Submit Tax clearance for resigned, Expat and transferred employee.
• Process annual income tax submission.
• Distribution of payroll for inter-company billing and Payroll Costing report to respective ledger controller.
• Assist with balance sheet reconciliation queries.
• Preparing payroll data for SOX testing and audit purposes.
• Investigate and resolve any discrepancies in payroll, with appropriate quality checks and auditing.
• Consolidation of different payrolls in different countries
• Participate as a Regional Payroll Team member in the support of key projects & initiatives undertaken by the Regional Payroll Team overall.
• Liaise with Corporate HR & Finance as applicable with associated payroll requests and reporting.

QUALIFICATIONS

• Minimum Diploma in Human Resources / Payroll or related field (essential)

EXPERIENCE

• Minimum 4 years’ experience of working with computerised payroll systems (essential)
• Computer literacy (including good command of Microsoft Office: Excel, Word, Outlook) (essential)
• Payroll experience essential
• International payroll (desirable)
• Experience with Australia and New Zealand payroll rules (desirable)

SKILLS, TRAINING OR SPECIAL KNOWLEDGE

• Systems including ADP Payroll, Kronos T&A (desirable)
• Able to understand, evaluate and payroll data.
• Proficient in English both written and verbal.
• Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks.
• Able to apportion time effectively to complete tasks.
• Confident and professional when representing the company in person and in writing.
• A strong sense of customer focus (internal/external).
• Committed to self-improvement and development through the role to achieve career goals.

Position Overview

To ensure hotel hardware, software and all IT related systems are functioning and assist guests with IT related services (such as wifi connectivity issues)

The Role

A. Assist with Incident Resolution

1. Assist guests and clients on IT related services and provide recommendation where necessary

B. Maintain Systems

1. Inspect, test and diagnose computer equipment/systems

2. Provide end-user support for all applications

3. Plan and manage disk space

C. Provide IT Support

1. Provide network communications support

2. Install, configure, manage, maintain, test and evaluate computer networks and workstations

3. Create user accounts and setup computer, telephone and other IT related equipment

4. Troubleshoot, modify, support, manage and maintain application programs and user accounts

5. Maintain inventory of all technological hardware and devices

6. Support Corporate IT in new initiative set up or implementation where applicable

Talent Profile:

1. Degree or Diploma in Computer Science or a relevant related field

2. Familiar with PMS, POS and other communication systems commonly used in the hotel industry

3. At least 1 year similar/relevant experience in the hotel industry