The Services required are set out as follows:

a) To conduct customised ICT-based training for student and staff b) To assist teacher-in-charge of Content Creation CCA and its trainings and national competitions c) To assist in the conduct of ICT-based lessons for students d) To assist in school and department-initiated ICT project(s) e) To generate monthly reports for the relevant ICT systems 2-2 f) To administer school survey and collate, document and provide summary of responses g) To manage and maintain school website h) To manage ICT resource booking i) To administer Student Learning Space (SLS) and other school’s learning management system where applicable. j) To provide ICT support for school events such as take photos/videos of the events and create video montage. k) To manage ICT inventory including asset verification, stock take, loan and track movement of ICT equipment. l) To work closely with HOD/ICT and ICT Manager to spearhead ICT initiatives in the school m) To proactively scans the market for new technology tools to be used by the Content Creation CCA. n) Any other duties as assigned by the School Leaders, HOD/ICT and ICT Manager.

Responsibilities:

• Manage Sourcing for Multiple, Complex Searches: Lead sourcing efforts for multiple, complex searches to identify and engage top-notch technical and non-technical talents across all levels.
• Collaborate with Stakeholders: Work collaboratively with Talent Acquisition Business Partners, hiring managers, and other Talent Sourcers to surpass business objectives and manage stakeholder relationships effectively.
• Support Hiring Projects: Contribute to various hiring projects by strategizing talent pipelines through platforms such as LinkedIn, Facebook, and alternative search techniques.
• Provide Market Intelligence: Conduct complex data analysis and deliver up-to-date, accurate market intelligence to business leaders, supporting informed decision-making for business growth.
• Interview Scheduling and Communication: Take ownership of the interview scheduling process, ensuring clear communication between candidates and hiring teams.
• Brand Ambassador: Act as the ambassador of Company's culture, leaving all candidates with a positive impression of our organization.

Qualifications

• Experience: 2 to 5 years of talent acquisition experience, with a focus on international sourcing, preferably for operational or product manager roles in internet companies. Agency experience is also welcomed.
• Sourcing Skills: Proven experience with research and sourcing tools, including LinkedIn, other social media, and forums, to identify and engage passive candidates within the internet industry talent space. Strong output in creating target company mapping lists.
• Adaptability: Ability to contribute efficiently in a fast-paced, dynamic work environment with a strong sense of data and the ability to prioritize multiple functions and tasks.
• Collaboration: Demonstrated experience collaborating with cross-functional teams across multiple locations.
• Communication Skills: Exceptional verbal and written communication skills, strong interpersonal skills, and keen attention to detail.

Responsibilities:

• Accountable for sales of ERP Solution to achieve sales targets set.
• Identify potential markets, develop account development plans, and formulate sales strategies.
• Identify the demands of the customer and work closely with ERP consultants.
• Responsible for full sales cycle from prospecting to closing of sales deal.
• Establish and maintain good client relationships.

Requirements:

• Bachelor or Business Administration, Information Technology, Industrial Engineering or equivalent
• At least 3 - 5 years of B2B sales experience in ERP solutions.
• Prior knowledge of ERP/ HCM packages such as SAP, Oracle, or Microsoft Dynamics will be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Requirement

• Diploma/Bachelor's Degree in Computer Science, Information systems, or related field.
• At least 3 years of development work experience
• Proficient in C# and SQL
• Skills in React

Responsibilities

• To support Charles River CRD SaaS Migration-BAU project
• To involve in hands on coding
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities
• Prepare & maintain up-to-date system documentation

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Job Responsibilities:

• Responsible for the stable operation and security of the in-house computer software systems and network connections
• Build, configure, monitor and maintain all network components including routers, switches, firewalls, VPN, leased-lines, ISPs and related systems and diagnose problems with these or with the behaviour of network attached computers
• Provide users with hardware/software support including network and PC troubleshooting
• Perform routine maintenance and upkeep of the server and network equipment
• Liaise and work with external vendors/partners for project delivery and support

Job Requirements:

• Minimum 2 years' practical experience in maintaining and managing data network infrastructure
• Possess with Linux, Windows, VM, Cloud (eg, Amazon and Azure) knowledge
• Able to do simple scripting and programming
• Proven ability to work independently and under pressure.
• Be customer and service oriented, positive working attitude.
• Mature, self-driven and effective team player.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Job Purpose

The associate will support the digital analytics function within Customer and Digital. We are seeking a highly skilled and detail-oriented professional to join our team as a Testing and Insights Specialist. In this role, you will be responsible for planning, executing, and analysing various tests using Website Optimisation tools (AB tasty, Optimizely, Adobe Target, VWO or similar) to optimize user experience and drive business goals. Additionally, you will leverage data-driven insights to enhance website performance and contribute to strategic decision-making.

The Job

The candidate will be expected to contribute in the following areas:

1. Test Planning and Execution:

· Develop and implement A/B tests, multivariate tests, and other experiments using VWO (Visual Website Optimizer) to improve website functionality and user engagement.

· Collaborate with cross-functional teams to understand business objectives and translate them into test hypotheses.

2. Data Analysis:

· Analyze test results to draw actionable insights and recommendations for improving conversion rates, user experience, and overall website performance.

· Utilize data visualization tools to present findings and trends effectively.

3. Continuous Optimization:

· Work proactively to identify areas of improvement on the website through ongoing analysis, feedback loops, and industry best practices.

· Collaborate with UX/UI designers and content owners to implement successful test outcomes.

4. Reporting:

· Generate regular reports on test performance, providing clear and concise information on key metrics and insights.

· Communicate results to stakeholders and leadership, offering recommendations for future testing strategies.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

· At least 3 years’ experience and proven experience in conducting A/B testing and multivariate testing using to Website Optimisation tools (AB tasty, Optimizely, Adobe Target, VWO or similar).

· Bachelor's degree in a relevant field (e.g., Marketing, Statistics, Business).

· Strong analytical skills with the ability to interpret complex data sets and provide actionable recommendations.

· Familiarity with testing and insights tools (AB tasty, Optimizely, Adobe Target, VWO or similar)

· Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

· Strong communications skills, both written and spoken engaging both business and technical stakeholders

· Experience with HTML, CSS, and JavaScript for making necessary changes during testing.

· Knowledge of conversion rate optimization (CRO) principles.

· Certifications in VWO or related areas would be a plus.

· Experience in finance/insurance industry as well as stakeholder management is preferred

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1113321 (Jacob Tijo)

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client is in the Online F&B industry in Singapore. Due to their current expansion plan, they are looking for a Finance Executive to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities:

• Managing full set of accounts
• Responsible for assisting monthly closing and financial operations
• Timely reconciliation of inbound and outbound payment in compliance with accounting policies.
• Collaborate with sales department for the payment collection process.
• Ensure precise and timely disbursement of payments to suppliers.
• Collaborate with procurement department to ensure the accuracy of invoices.
• Any other ad-hoc jobs as assigned

Requirements:

• Minimum Diploma in Accounting/Business Administration or relevant field of study equivalent
• Minimum 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

5 & 6 days per week, 6 days off per month; 11am-9pm

Location: Wisma Atria / Bugis Junction/ Chinatown Point (Can choose)

Salary: Basic $2200 - $3000 + $100 attendance allowance + $100 flexi allowance upon confirmation + Commission

Gross salary: $2800 -$4000

Company: The boutiques carry High-end prestigious brands such as Omega, Tudor, TAG Heuer, Breitling, and international brands such as Longines, Rado, and Tissot.

Summary

The Retail Watch Specialist is responsible for the day-to-day duties at the retail outlet, including sales, stocks, and ensuring proper housekeeping. They are in constant contact with their customer and responsible for ensuring that they give great customer service so as to drive sales.

Job scope:

• Provide customer service, product knowledge and recommendations to retail customers.
• Assist in inventory management and housekeeping at the retail outlets.
• Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.
• Maintain and manage the POS/Cashier
• Assist in ad-hoc job scope assigned by store manager/supervisor.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Our client is a well-established MNC in Manufacturing industry. They are looking for a IT Specialist to assist their team for the next phrase of their business. They are located in West.

Responsibilities:

• Supervise and configure WAN and LAN connections, along with managing associated devices.
• Monitor firewall logs and maintain backup systems.
• Administer Microsoft 365 accounts and licenses.
• Take responsibility for all hardware, software assets, IT inventory, and licenses.
• Provide Level 1 and 2 support for global service desk operations, deploying and configuring both current and new business processes.

Requirements

• Minimum Diploma in IT or any relevant field
• Minimum 2 year experience in handling WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with Cloud environment and Microsoft365

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Natural flair for storytelling through proposals
• Demonstrable experience in winning bids through great proposal and presentation skills
• Team worker and great big picture thinking

Responsibilities:

• Craft generic organizational profiles highlighting broad expertise.
• Partner with sales to align on generic client bid requirements.
• Distill essential elements from RFPs without revealing specifics.
• Create adaptable, compelling proposal content.
• Utilize anonymized success stories to demonstrate capability.
• Coordinate with diverse teams for information gathering.
• Oversee multiple projects with strict deadlines.
• Ensure content meets generic branding standards.

Requirements:

• Business or related degree.
• 5+ years in generic proposal writing.
• Strong project management skills.
• Excellent communication and analytical abilities.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

We are seeking a skilled .NET Developer with experience in the banking industry to join our client. The ideal candidate will be responsible for designing, developing, and deploying solutions in a .NET environment based on a set of Line of Business requirements. These solutions will aim to improve the productivity of our Global Corporate and Investment Banking.

Job Responsibilities:

• Design, develop, and deploy .NET solutions to meet LOB requirements.
• Utilize Agile methodologies to manage sprint deliverables effectively.
• Communicate risks or impediments at daily stand-ups and collaborate with the team to resolve them.
• Participate in joint sessions/working groups to discuss technical solutions within an integrated team dispersed across the globe geographically.

Job Requirements:

• Bachelors’ degree in Information technology or relevant.
• At least 5+ years of experience in relevant skills set.
• Proficiency in .NET Framework and C#.
• Strong knowledge of HTML/CSS for UI/UX development.
• Experience with modern JavaScript frameworks such as Angular.
• Familiarity with Entity Framework for database access.
• Experience with SQL Server and/or Oracle Database.
• Familiarity with Aspose.NET for document processing.
• Knowledge of Angular or similar modern JavaScript frameworks.
• Familiarity with XLR release tool, ALM, and/or Octane test tools is a plus.
• Previous experience in the banking industry is preferred.
• Excellent communication and collaboration skills.
• Ability to work effectively in a globally dispersed team.

Interested candidates may apply through the application system with us. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Dimple Jain

EA Licence No: 11C5502

EA Registration No. R22107270

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Main Responsibilities:

• Provide helpdesk support, follow-up and update of change request or fault status. Responding in timely manner to service issue and request.
• Install and configure computer hardware, software, printer, scanner etc.
• Support end user computing, application and software.
• Deploy, manage and troubleshoot user workstation and computer equipment.
• Monitor antivirus activity, reporting and update status.
• Assists on external IT audit and performs internal IT audit.
• Assist on IT project development and implementation.
• Create user guide, maintain record and IT documentation.
• Coordinate with system provider on repair and maintenance of hardware and software.
• Undertaking duties and assignments as and when assigned by superior.
• IT Asset Management

Requirements:

• Diploma in Information Technology or related discipline with relevant technical qualification.
• At least two years of relevant work experience.
• Fluent in English
• Singaporean/PR

Job Info:

• Basic up to $4500 + Performance Bonus
• Monday to Friday
• 9.30am to 6.30pm
• The office is located in Chinatown
• Our client is the largest training & education company in Singapore

Job Responsibilities:

• Conduct routine keyword and competitor research to uncover gaps and opportunities, suggesting relevant content topics.
• Implement on-page SEO strategies for website pages and blog posts to enhance search rankings and increase site traffic.
• Collaborate with an in-house content specialist and locate writers to develop pillar articles, establishing a repository of high-quality content.
• Review and optimize content articles before publication, ensuring accuracy and effectiveness.
• Conduct YouTube keyword research and propose video content ideas, optimizing video titles, descriptions, captions, and tags.
• Engage in link-building and outreach initiatives to enhance website authority and backlink profile.
• Regularly monitor and report SEO performance metrics using tools like Google Analytics and Semrush, offering insights and recommendations for improvement.
• Identify technical SEO issues and collaborate with web developers to optimize site performance.
• Stay updated on the latest search algorithm developments.

Job Requirements:

• Bachelor’s degree
• Minimum 2 years of SEO work experience
• Proven track record of ranking keywords on Page 1
• Experience in Semrush or equivalent tool
• Experience in HubSpot and WordPress CMS
• Google Analytics
• Knowledge or interest in the stock market, investing & trading

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913

Our client is a Europe MNC, one of the leading players in the Freight Forwarding sector. Due to business needs, they are now recruiting a Project Operation Specialist to be part of their Operation team for ongoing transformation projects. They are located in the East - easily assessible.

The Project Operation Specialist's responsibles are:

• Timely and accurate registration of shipments into the CW1 forwarding system.
• Update internal and external systems with precise shipment data.
• Ensure adherence to all security arrangements and procedures.
• Verify the completeness and accuracy of all forwarding documents.
• Collaborate and monitor Permit Declaration activities with the permit declaration vendor.
• Coordinate customer booking requests at both origin and destination through call forwarding.
• Proactively follow up, coordinate, and communicate shipment information with stakeholders, including subcontractors, shipping lines, shipping agents, freight forwarders, customers, and overseas offices.

Job Requirements:

• Min Diploma and above
• Min 1 years of relevant experience in freight forwarding/ shipping industry
• Familiar with Microsoft Excel
• Experience in custom declaration (Import & Export)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Description:

• Configure physical network devices during capacity buildouts
• Set up automated monitoring of physical network devices
• Set up automated alerting based on monitoring for physical network devices
• Write automation scripts to safely update the configuration of physical network devices
• Cut tickets to Data Centre operations for a variety of tasks: check cable, replace a line card, replace a faulty device, decommission a device, etc
• Update the firmware (operating system) of physical network devices
• Maintain the logical access security for physical network devices
• Responds to live site incidents involving physical network devices
• Provide evidence to auditors on the logical security of physical network devices

Skill sets:

• Preferably 3 years or more of Networking Engineering experience
• Experience troubleshooting across a variety of networking platforms including
• Strong scripting skills (Phyton, PowerShell and C# are preferred, but not a strict requirement) for automating day-to-day tasks are a strong plus
• Highly effective written and oral communication skills

We regret that only shortlisted applicants will be notified.

EA License: 18C9079

Job Objectives

To support AML Projects/CRs for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of AML KYC system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards

• Coordinate with Technical Delivery Manager to plan technical deliverables and schedule, perform environment setup, involve in solution design and development works to meet project requirements

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Implement project change request and in accordance with deployment schedule

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

Key Requirements

Must Have

• At least 5 years of experience / knowledge in Red Hat Linux, Unix Shell Scripting, Java, Jboss/Weblogic/Tomcat

• At least 4 years of experience in Cloudera Hadoop/Hive/HBase, System Interfaces (SFTP, FTP, API, Rest, SOAP), environment setup, BitBucket/Git

• At least 4 years of experience of coordination with cross technical teams

• At least 3 years of experience in SQL, MariaDB/Oracle, Jenkins/DevOps CI-CD, Control-M

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in JIRA, Aldon

• Experience in Python, Data Engineering

Advance Helpdesk Support Specialist | $ 3500 (12 hour shift)

• Perform log & route [to Tier 2 or Resolver Team(s)]

• Server and network monitoring

• SOC monitoring

• Perform 1st level troubleshooting on EUC/Server/Network

• Basic POS troubleshooting

• Application troubleshooting

• Event monitoring

• Respond to the incoming enquiries/incident/request (Call, Email, Webchat, EUP, IVR

handling)

• Record and manage all issues in Service Management System

• Broadcast notification

• Zscaler L1 troubleshooting and request fulfilment.

• Password reset and unlock.

• Provide timely status update on issues escalated and to close tickets within service level

agreement.

• Ensure daily tasks are executed according to SOP (Standard Operation Procedure)

Skills & Experience:

• O365

• MS Windows

• Basic Desktop Troubleshooting & Resolution

• Basic Network Troubleshooting & Resolution

• BMC Remedy / ServiceNow

• Cloud Telephony system

• Good communication skill

• Good customer service skill

• Knowledge of service quality skill

• Knowledge of service level management

• Preferably at least 1 year IT support experience preferably in the IT service desk

• environment.

• Candidates who do not meet the experience required will still be considered if

• they can demonstrate proficient technical skills.

• University degree with good result in English

• Willing to perform 12-hour Shift Work or Office Hours

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Job Title: ICT Support Specialist

Employer: Greendale Secondary School
Location: 51 Edgedale Plains, Singapore 828866

Requirement Specifications

Objective: The Contractor shall provide the Services by deploying one competent personnel (“Personnel”) to support the Information and Communication Technology (ICT), ICT training, and support functions of the Authority. The Contractor is required to submit together with its offer and price proposal the CVs of Personnel to be deployed. Only submitted CVs will be considered when evaluating the Contractor’s offer and price proposal.

Duration of Service

Contract Period: From 11 March 2024 to 31 December 2024
Option to Extend: The Contractor grants the Authority the option to extend the Contract for a further period of 12 months from 1 January 2025 to 31 December 2025.

Personnel to be deployed at the following hours:
• Mondays to Thursdays: 7.30 am to 5 pm, inclusive of 1 hr lunch break
• Fridays: 7.30 am to 4.30 pm, inclusive of 1 hr lunch break
• Service not required on Saturdays unless there is a school event
• Service is not required on Sundays and gazette public holidays

Scope of Services

The Services required are set out as follows:

a) Update and maintain the school website and school’s social media platforms on a regular basis, updating notifications, announcements, and photo gallery, etc.
b) Perform day-to-day operations involving management of audiovisual systems and equipment, including Public Address (PA) system and live broadcasting.
c) Provide filming and editing videos for school events and functions.
d) Produce videos for school needs such as event videos, interviews, presentation videos, welcome videos, and animation, etc.
e) Assist in photo-taking for school events and functions including editing photos to meet the requirement and standards of the school.
f) Design graphical and aesthetics aspects of contents for school’s publication. (i.e., banners, posters, cards, and magazines).
g) Assist in archiving school media resources (e.g., school events) and regular backup of school data (where applicable).
h) Provide guidance to students on ICT or multimedia competitions.
i) Assist HOD ICT in the procurement of ICT equipment and services and management of ICT-related portals.
j) Support the School’s Corporate Communications team in content creation
k) Support the School’s Broadcasting Club in providing guidance and AV/photography/videography support in the coverage of school events
l) Perform any other tasks and duties assigned when required by the School’s Management to meet the school’s ICT needs.

Qualification, Skill & Experience of the Contractor’s Personnel

The Personnel shall minimally have the following qualifications, skills, and experience:

(a) Candidate must register with MOE.
(b) Candidate should have a Diploma preferably in IT-related discipline.
(c) Have at least 3 years of relevant ICT experience preferably in a School environment.
(d) Good communication and inter-personal skills.
(e) Experience in managing school website or social media platforms.
(f) Proficient in photo and video editing software e.g., Adobe Photoshop, Illustrator, Premier Pro & After Effects, etc.
(g) Able to operate and manage IT/AV equipment and have related ICT skills or AV experience.
(h) Able to multitask, manage ad hoc IT and AV related requests, support, and hands-on troubleshooting.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Operational IT Support Analyst

• 3 years of relevant experience
• Tracking of eMemo/Contract activities - must
• Staff Onboarding / Off-boarding process
• Track Incident and Problem ticket.
• Raise a case with Supplier and follow-up for tech support
• Raise a Remedy request for control-m changes
• Write new Standard Operating Procedure (SOP) and knowledge document and review the existing support document.
• Track the invoices and payment
• Liaise with procurement for vendor contract renewal
• Communicate with business for Disaster Recovery (DR) activity
• Track CAPEX and OPEX (Capital & Operational Expenditure)
• Setup of meetings, capture minutes, follow ups with teams as required
• Locatipn: 396, Alexandra Road, Singapore
• All other semi-technical tasks that can be performed within Service Recovery to support the Service Recovery team.

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.
• Must have overall 3 years experience.

Domain : Banking

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Field Sales Specialist to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Engage in the promotion and sales of medical equipment/products to Hospital and Healthcare facilities.
• Build, maintain and improve relationships with Key Opinions Leaders (KOL) and customer.
• Manage any exhibitions and seminars as directed by company.
• Conduct product presentations, training sessions, and evaluations for both existing and new products.
• Provide comprehensive quarterly reports encompassing market insights, competitive analysis, promotional initiatives, and evolving customer requirements.
• Oversee the complete product life cycle, managing various models and SKUs.
• Responsible through strategic product positioning and analyzing against key competitors to executive brand management events/activities.
• Collaborate with the Manager to devise effective launch strategies for new models.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

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