Job description

· Provide excellent customer service.

· Provide IT technical onsite support for end user services problem (identification, diagnosis, rectification and escalation).

· Support desktops, notebooks, printers, scanners hardware components.

· Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

· Installation of Apple IPad softwares.

· Provide support for queries, escalation, problem determination, resolution and MAC.

· Printer Maintenance.

· Take on and resolve complex calls or tasks the other engineers could not resolve.

· Required to learn and work independently.

· Provide excellent support and timely service.

Job requirements

· Hardware Skill – Desktop, Laptop, Printer and Scanner

· Windows OS (Must know Windows 10

· minimally 1 year experience working as L1/L2 end user support

· comfortable with healthcare environment

· comfortable with 5.5 days work week

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Assist to test, evaluate and assess the feasibility of latest Windows patches/IoT devices/networking device firmware upgrade before rollout
• Attend and provision user account, access right and IT resources requests timely within SLA timeframe
• Provide advice, support & guidance to staff & management with respect to technical issues, networking, operations, application and desktop support
• Assist to provision, setup and maintain VMware and Hyper-V virtual machines, as well as administering domain joined Windows server 2016 & 2019 services (AD,DNS,DHCP,ADFS,file sharing, web services and etc)
• Ensure all servers is being properly backup according to the backup policies and perform backup restore periodically
• Proactively conduct health check on all applications, servers and network devices and promptly report issues to vendor for resolution within SLA timeframe
• Assist to monitor network bandwidth usage and perform timely triage on suspicious/malicious activity in company network and end-client computer
• Standby to provide technical support and advice after office hours
• Performs any other duties as assigned.

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• At least 1-2 year of working experience in the related field is required for this position.
• Good Knowledge of Microsoft windows operating systems
• Knowledge and experience in Server Administration are needed.
• Preferably with experiences of Office 365 administration
• Basic experience of Domain environment & Network

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

We are currently seeking a Java Microservices Lead for projects based in Singapore. This role offers substantial growth opportunities and involves working on a large-scale project.

• Demonstrated track record of collaborating with technical developers in a team-oriented environment, leveraging Cloud Services such as AWS or Azure.
• Proficiency in Java 8+, SpringBoot, React, Node.js, RDBMS (preferably Postgres), Webservices (REST), Docker, SCM (Git).
• Extensive experience with build and automation tools such as Ant, Gradle (Kotlin DSL/Groovy), Jenkins, Python, Artifactory, Terraform, and SonarQube.
• Familiarity with microservices deployment and container technologies like Docker, ECS, EKS.
• Strong interest in the entire application stack, encompassing network and security aspects, platform OS, and application code, with a steadfast focus on writing high-quality code.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.
• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

JOB MISSION:

The IT Manager - Corporate Solutions is the local representative of regional Technology & Digital Services (T&DS) Corporate Solutions team for the assigned markets and will partner with key business stakeholders from HR, Finance, Supply Chain, Legal and Sustainability departments.

This role will partner with regional T&DS team to refine the Corporate Solutions roadmap for the relevant markets and ensure local needs/constraints are considered. She/He will work closely with business stakeholders and regional counterparts to identify areas for improvements and possible solutions.

The IT Manager - Corporate Solutions will be responsible for supporting the roll out of regional applications and will lead local Proof of Concept or local application implementation whenever relevant (local legal/compliance requirements for example). This position will also support the change management related to the new projects/functions. The role will also be responsible to complement and locally advocate the support operating model for regional and global Corporate Solution systems.

This role will be responsible for managing needs, budgets, resources, and schedules while aligning business priorities with internal and external teams.

KEY RESPONSIBILITIES:

Business Partnering

• Work with business and management to identify new process improvement opportunities.
• Drive alignments with market corporate functions, regional tech counterparts
• Maintain visibility of regional roadmaps
• Partner with regional teams on timelines, effort, and budget of rollouts
• Partner with local business to ensure that use cases and market requirements are adequately captured.
• Encourage/ evangelise the need for local business to connect/ build a relationship with their regional counterparts, and ensure local business are aware of their role in regional/ global projects.
• Be local point of contact for regional and global counterparts regarding Corporate Solutions domain related.

Project Management and Change Management

• Collaborate with key stakeholders to ensure expectations are in line with project goals and meet business objectives.
• Hands-on participation in SIT and UAT test case development and verification with stakeholders
• Track the project's progress against the project plan and collectively adjust the project plan to ensure effective completion based on defined project success measures.
• Co-lead corporate solutions initiatives with business teams: reporting to stakeholders, sponsors, IT management and market leadership on the status of the project.
• Drive issue resolution through issue and risk management. Escalate issues to the decision-making body as appropriate.
• Ensure ongoing support model for market systems is aligned as part of projects.
• Provide local insight and manage the execution of projects, ensure the quality of delivery. Support business teams in the change management for the corporate solutions initiatives.

Support Process Optimization in Business

• Undertake audit of current business processes technology landscape. With focus on local or localized back of house processes and systems.
• Align with regional teams on any projects on horizon that can meet needs
• Where local tactical initiative is required develop proposals with business teams and Head of TDS on initiatives to improve efficiencies of organization where the right technology can be deployed.
• Lead implementation of tactical projects where approved Vendor & Budgetary Management when relevant

Vendor & Budgetary Management when relevant

• Ensure deployment and delivery time frames are met
• Ensure vendor contract compliance
• Monitor and ensure appropriate service levels from vendors are met
• Manage and monitor budget as required

ROLE SPECIFICATIONS:

Academic / Professional Qualifications

• Undergraduate Degrees in Engineering, Computer Science, Information Technology, or related field
• ITIL, Lean Six Sigma, PMP or any project methodology is a plus

Work Experience

• At least 6+ years hands on experience in Backoffice solutions with successful implementation references
• Experienced in solutions within corporate domains e.g. HR systems, ERP that required business partnering, project & change management
• Experienced in process improvement and automation e.g. power platform, RPA, etc.
• Experienced in rolling out project life cycles involving multiple internal/external and local/global teams, vendors, consultants and stakeholders
• Working as a consultant for a recognized firm, or retail industry is a plus

Required Competencies

• Business partnering experience with collaborative attitude to drive projects through critical milestones.
• Business Analytical ability with problem-solving skill and strong attention to details
• Effective communication and interpersonal skills
• Strong sense of urgency and ownership
• Organized, self-motivated, enthusiastic, and proven rapid learning capability

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

At Royal Ocean Marine, we are currently seeking a skilled and experienced IT Officer/Manager to join our client's team. As the IT Officer/Manager, you will be responsible for overseeing and managing the company's IT systems and infrastructure. This includes managing the IT team, developing and implementing IT strategies, ensuring data security and compliance, and providing technical support to staff. If you have a strong background in IT management, excellent leadership skills, and a passion for technology, we encourage you to apply.

Responsibilities

• Plan, implement, and manage the company's IT systems and infrastructure
• Manage and lead a team of IT professionals
• Develop and implement IT strategies that align with the company's goals and objectives
• Ensure data security and compliance with relevant regulations and standards
• Provide technical support and troubleshooting for staff
• Manage vendor relationships and negotiate contracts for IT services and products

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in IT management, preferably in a similar industry
• Strong leadership and management skills
• Excellent knowledge of IT systems, infrastructure, and security
• Experience in vendor management and contract negotiations
• Excellent problem-solving and decision-making skills
• Strong communication and interpersonal skills
• Ability to work well under pressure and meet deadlines

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

IT Manager - Network Management

Our client is a bank.

Job Description:

• Maintain and administer computer networks

• Manage network devices: Core Switch, Router, Firewall, Network Monitoring System, Wireless, Remote Access

• Configuration, installation, maintenance and life cycles planning of various network devices and services

• Monitor network performance and ensuring reliability and availability

• Experience in log review, log monitoring, firewall rule review

• Monitor and assess overall health functionality of security systems and equipment

• Provide technical support and advice on all hardware and software in the network environment

• Manage the problem resolution process with maintenance support vendor on operational matters as well as troubleshooting and resolution of network related problems

• Create and maintain comprehensive documentation for all implemented networks

• Conduct IT security awareness training for all staff

• Perform daily IT operational and disaster center operational tasks

• Provide operations support for user inquiries and issues via email and phone

• Perform house-keeping tasks (i.e. backup, and optimization)

• Maintain network user accounts

• Direct and coordinate troubleshooting and root cause analysis

• Make recommendations to the current procedure for hardware, software, and other network and system problems

• Implement an integrated mechanism for IT inquiries, call handling, logging and escalation for IT issues and assignment

• Perform disaster recovery operations and data backups when required

• Protect data, software, and hardware by coordinating, planning, and implementing network security measures

• Maintain, configure, and monitor virus protection software and email applications

Job Requirements:

• Degree in any relevant discipline

• 5 to 8 years of relevant working experience

• Experience with routers, switches and firewall, i.e. Cisco, Huawei, Palo Alto, and Checkpoint etc

• Knowledge and experience in using Network Management System

• Salary ranges between S$6,000 to S$7,000 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

Salary: up to $4000

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Gul (company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT)

Job Description:

Process customer orders/enquiries daily by email, fax, or phone call.

Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.

Coordinate and correspond to customer/sales on the sales order status.

Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

Handle export shipments for intercompany and direct overseas customers.

Prepare the shipping document for Singapore and export shipment.

Support in investigations of internal / external complains to identify root cause and provide solutions.

Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.

Ad-hoc duties assigned by manager.

Job Requirements: Min Diploma/Degree in Supply Chain & Logistics / Business or similar w min 3 yrs of relevant order fulfillment experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

About Us:

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Job Description

Do you know the ins and outs of Klaviyo like the back of your hand?

Are you fascinated about the world of email marketing – from segmentation to reporting and deliverability optimization?

Does the idea of applying your skills to contribute to a $100M+ eCommerce brand growing at triple figure a year excite and scare you at the same time?

If this speaks to you, you may be the candidate we’re looking for.

The core responsibilities for this role include:

• Klaviyo campaign and flow setup and management (~25%)
• Klaviyo list, segment, filter, and tag management (~10%)
• Data reporting, analysis, split test ideation and implementation (~40%)
• Deliverability optimization (~20%)
• Systems and process building (5%)

Part 1: Klaviyo campaign and flow setup and management (25%)

• Project coordination: Work with designers and copywriters to meet project and regular content production timelines.
• Quality assurance: Review emails to check for typos, grammatical errors, layout issues, and design improvements.
• Set up campaigns and flows with precise triggers, segmentations, and filters to send the right emails to the right people at the right time.
• Test new campaign and flow setups to verify and confirm specifications are met.(audience, source code/format, working CTA links and design elements, correct CTA links)
• Monitor new campaign and flow performance immediately and 24 hour after activation to verify and confirm specifications are met.(audience, time, deliverability)

Part 2: Klaviyo list, segment, filter, and tag management (10%)

• Understand and decide how to best structure our Klaviyo lists, segments, and tags for optimal performance both operationally and financially. For example, what are some common traps or mistakes people make when setting up emails and how can we minimize these mistakes?
• Implement standard naming convention and hold others accountable to use the same naming convention.

Part 3: Data reporting and analysis (40%)

• Setup and use PowerBI, Google Data Studio, or another data visualization tool to report daily, weekly, and monthly revenues and performance of the email channel. Knowledge of such tools is a bonus skill but not required as long as you are open to find resources online to learn on your own.
• Analyze data and derive key insights to direct email marketing efforts. This involves slicing and dicing data in different ways daily. You will receive guidance to improve your analytical thinking skills.
• Draft and evaluate split test ideas and seek alignment with leaders.
• Coordinate split test idea implementation with copywriters and designers, then execute and measure results of the split test upon completion.

Part 4: Deliverability optimization (~20%)

• Understand email deliverability architecture.(e.g. sending and receiving servers, key needle movers to improve delivery and deliverability, SPF/DKIM configurations, DMARC deployment, etc.)
• Design mini projects to improve deliverability, starting with the highest impact changes we can make to strengthen the foundation of our email channel.
• Measure and reiterate on email deliverability improvement efforts.

Part 5: Systems and process building (5%)

• Review and update existing Email SOPs/process guides and checklists.
• Turn new processes into SOPs/process guides and checklists for future team members.

Soft skills

• Meticulous: Pays close attention to details.
• Process-oriented: Thinks through potential scenarios in detail to verify and confirm the right setup.
• Numbers-driven: Familiarity and comfort working with numbers.
• Love for Problem-solving: Has a positive attitude when problems surface, and focuses on finding a solution.
• Intellectual curiosity: Openness and curiosity in learning new things, including knowledge and tools.

Technical skills

• Email tool: Klaviyo (this is a must)
• Data visualization tool: Google Data Studio, PowerbI, Tableau, or an equivalent (bonus)
• Attribution tools: Google Analytics, Hyros, Northbeam, or an equivalent (bonus)

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Specialist Customer Relationship Management
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Specialist Customer Relationship Management within the Marketing team.

• Plan and execute initiatives that foster customer excitement, satisfaction, and brand loyalty though customer delight across all digital and physical touchpoints to create a seamless channel integration and a consistently unique brand experience for customers, prospects, and fans.
• Implement and support Customer Relationship Management activities and campaigns to meet all CRM targets and KPIs.
• Support the Sales Funnel Management process by pre-qualifying new leads generated online in close collaboration with sales staff and maintain the CRM system with lead, customer, and vehicle data.
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation.
• Implement and support Customer Relationship Management activities for events, edm blast and managing the inhouse event booking administration tool.
• Coordinate and manage incoming and outgoing enquiries and feedback from customers and leads; partner closely with the Sales, Aftersales and Importer team to ensure a seamless customer experience up to brand standards.
• Conduct data analysis and prepare relevant reports for management such as showroom traffic, leads funnels, sales conversion, test drives etc. 
• Support sales team for every car delivery to ensure the delivery gift items are ordered and stocked up.
• Support in marketing projects & reports by tracking the effectiveness of campaigns.

• Degree in Business, Marketing or Communications, or related fields
• 3 years of relevant experience, preferably in the Automotive / Luxury sector
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce)
• A team player with excellent communication, innovation, and analytical skills
• Self-driven and possess a learning attitude

Main Responsibilities:

Learning needs analysis and implementation

• Support on learning needs collection and analysis and propose yearly learning plan for employees based in Singapore, Malaysia, Thailand and other countries, verify the learning plan based on business needs and individual growth path, and suggest the best learning activities.
• Market research on skill development trends and learning trends for the industry, propose and refine the learning direction.
• Manage the training provider pool, maintain the relationship, and explore new suitable learning providers, tools, or methods.
• Organize, Implement, and facilitate the learning activities, training courses effectively to build target knowledge, skills, and behavior, through physical, virtual, or blended format.
• Learning marketing, to promote E-learning system, or specific courses, to encourage learning culture.
• Manage the training operation (including registration, attendance, record uploading etc.), track the training course evaluation and feedback, propose improvement, and increase the overall satisfaction and engagement.
• Monitor learning metrics of learning data, reporting and keep improving to meet the ongoing business needs.

Development Programs support

• Support on development programs implementation, including some regional programs like Peer coaching, Trading Academy, Mentoring or Coaching
• Keep track of rotation program of corporate graduate trainees and ensure completion of evaluation after each rotation cycle, support on learning activities and events
• Other Duties – regional learning metrics tracking and support, and ad hoc project

Experiences:

• 3 - 5 years of learning & development experience
• Good to have experience managing Learning Experience Platform

Other skills (Computer Skills, etc):

• Able to work independently and as part of a team.
• Good communication and interpersonal skills.
• Excellent organizational skills with the ability to balance multiple demands and thrive in a collaborative and ambiguous environment.
• Excellent data management, analytical and problem-solving skills.
• Knowledgeable on data management system, Workday experience will be plus

Languages:

• English (Fluent)

Academics:

• Diploma or Degree in Human Resource or any related field study