Job Description

C-Suite IT & Site Support

• Provide up to Tier 2 IT services at the Singapore site and local/remote (HK, Taiwan) to C-Level Leadership and staff.
• Establish trust and confidence with C-level executives and their direct staff.
• Understand the unique needs of C-Level users, develop actions to deliver the experience.
• Partner and facilitate action items with the broader IT Enterprise Service Organizations.
• Work and collaborate with a world class team of C-Suite Technicians and Professionals.
• Develop, author, and revise standard operating procedures for C-Suite IT.
• Support major Executive events (i.e.: Quarterly Earnings Calls, Board of Directors Meetings, and Global All Hands Meetings).
• Tier 2 onsite physical infrastructure and data center support.
• Respond and manage service requests (ServiceNow).
• Asset lifecycle management including commissioning, decommissioning, e-waste.
• Provide infrastructure documentation.
• Serve as primary onsite network technician.
  

Qualifications

REQUIRED:

• 2+ years serving as a dedicated Executive IT Support Specialist.
• 2+ years experience implementing and supporting AV and conferencing solutions, hardware, software and administration.
• 2+ years providing IT solution and support for major executive events (Earnings, All Hands, townhalls, etc.).
• Ability to operate and travel (domestic and international) between different sites and locations.
• Proven skills providing local hands-on and remote support.
• Experience and ability to troubleshoot and resolve basic to mid-level issues with the network infrastructure.

Technical

• Understanding of current and emerging technologies to deliver effective solutions.
• Adept at assessing a situation for severity, urgency and responding appropriately.
• Experience working with Mac/PC hardware and software, mobile phones/tablets, a wide array of computing peripherals and accessories.
• Familiar with Microsoft System Center Configuration Manager (SCCM) and JAMF administration.
• Ability to develop the needed IT Solutions to deliver an executive event.
• Adept with unified communications, and conferencing technologies, both software and hardware.
• Broad working knowledge of networking, storage, and server technologies.
• Experience administrating, supporting and sunsetting IT Services for HW/SW.
  

Soft

• Exceptionally responsive and customer service oriented.
• Excellent written and verbal communication skills.
• Confident and respectful presence.
• Can retain composure under high stress and critical situations and effectively prioritize.
• Ability to gauge clients to determine the appropriate amount of interaction when providing service.
• Skilled at managing a wide range of personalities and temperaments.
• Self-motivated and task oriented.

PREFERRED:

• 3+ years of experience in an IT support position working in a large corporate environment.
• 2+ years working as a dedicated support technician for C-Level Leaders and their staff in addition to serving as the primary technician for a CEO or member of the Executive Leadership Team.
• 2+ years working in a role that requires effective interpersonal communication skills.
• Served as the primary coordinator defining and implementing the IT solutions for major executive events coordinating both internal and external components and teams.
• Experience with AV and AV Studio production equipment (video switchers, sound boards, studio cameras, etc.).
• Held a position(s) as the systems/service administrator for an enterprise service.
• 2+ years related college work or technical certifications a plus.
  

(Internship Jan25) CMI - Run Specialist (CIBOS)

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Department and Position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

The candidate will be involved with many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. The candidate will also be in touch with business users, infrastructure engineer and system managers.

The candidate will join the Singapore Capital Market CIBOS (Calypso as International Back-Office System) team in charge of supporting the Back Office (BO) system used for Foreign eXchange and Money Markets activities. The team is managing the interfaces with various upstream and downstream system and also of key BO tasks such as Confirmations, Payments, Regulatory Reporting, Accounting and Reconciliation reports.

The team works closely with other upstream and downstream systems such as – Front Office applications (BLOFI, KONDOR+, OMEGA, ORCHESTRADE…), Back-Office applications (SUMMIT…), Teams managing referencial Market data (CARD, SDI, MDA Bond…) and Middle-Office Systems (RTP, GLORY, RDJ...)

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Interacting comfortably with people: Building strong collaborative relationships within the team and stakeholders.
• Interest in Bank activities: Apetite to understand the business activities of the bank on Capital Markets.
• Process automation: Appetite for continuous improvement and automation of new as well as existing process to enhance efficiency and reduce the TAT.

During your internship, you will have the opportunity to:

• Learn about Capital Market Back Office activities: interfacing with different upstream and down stream systems, handling of client confirmation and payments, accounting entries generation, transactional reporting, Regulatory requirements and purpose of reconciliation activities b/w FO & BO – opportunity to learn end-to-end investment banking workflows.
• On the job training to directly apply your learning and be impactful.
• Collaborate with Subject Matter Experts, including Business Analysts, Support Analysts, Developers, DevOps Engineers, etc.
• Benefit from the guidance of a dedicated mentor.
• Deliver on jobs that directly impact the banks day-to-day activities and witness the added value of your job directly from business lines.
• Learn on a one of the leader Capital Market software: CALYPSO.

Qualifications and Profile

Candidates should have:

• Understanding of Object Oriented analysis and design using common design patterns.
• Basic knowledge of Java, PL/SQL & Linux.

Other Professional Skills and Mindset

• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitive.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Please apply via below link:

https://app.jobvite.com/j?cj=ok2Bufwb&s=URL

Product area

Part of Google Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant's cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry's best security validation ensures that Mandiant knows more about today's advanced threats than anyone.

Additional job description

As a Mandiant Consulting Business Agreements Support Specialist, you will contribute and support an operations team that maintains operational excellence and provides key metrics for Mandiant’s consulting practice. You will gain experience in customer-facing roles, agreement negotiation, consulting/professional services operations, using Salesforce, reporting, analytics, and governance.

Qualifications

Job responsibilities

• Support pre-sales activities for the Mandiant Consulting organization, including creating Statement Of Work (SOW) and other agreement documents, assisting with gathering information for customer onboarding requirements, working with sales and consultants to resolve pricing/scoping issues, and liaising with customers and partners in negotiations.
• Assist with governance related activities that help the consulting organization become more efficient.
• Identify process or system improvements, work with management and other teams to implement recommended changes.
• Assist in the creation of reports for the Mandiant Consulting organization related to efficiency of pre-sales activities.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience with Salesforce or similar Enterprise Resource Planning (ERP) systems.

Preferred qualifications

• Experience with discretion sensitive materials and managing confidential information.
• Experience in customer-facing role.
• Experience working in Salesforce.
• Ability to work across cultures and time zones.
• Excellent organizational and planning skills, with the ability to multitask, prioritize and execute multiple concurrent activities.
• Excellent customer/user service and communication skills.

Job Responsibilities

Internal Reviews

• Visit subsidiaries and review operations and internal controls with reference to Standard Operating Procedures (SOPs) and Controls Self-Assessment (CSA), reporting inadequacy, lapses or discrepancies and providing recommendations for improvement.
• Liaise with key personnel in subsidiaries to monitor the progress of improvements implementation, at the same time evaluating its effectiveness.
• Assist in the conduct of fraud investigations where necessary.

Risk & Compliance Activities

• Maintain the Group’s finance SOPs, key among them, the subsidiary accounting handbook and supplementary policies, enhancing and updating them periodically.
• Assist in coordination of the Group’s Enterprise Risk Management activities, where top risks of the Group are identified and monitored to reduce risk of occurrence or impacts.
• Coordinate the Group’s FOCIT and Control Self-Assessment programs to have a annual snapshot of the Group and subsidiaries state of internal controls.
• Monitor regulatory changes relating to risk and compliance and assist in its compliance.

Internal Audits

• Liaise with internal auditors, supporting them with the necessary for the completion of the scheduled audits in the Group.

Requirements

• Degree in Accountancy/Business or ACCA with 2 years of relevant experience. Familiarity with accounting systems will be advantageous.
• Team player with strong interpersonal skills.
• Excellent written and verbal communication skills
• Bilingual in English and Mandarin - Will have to liaise to Mandarin speaking counterparts
• Able to work efficiently and effectively
• Possess a good analytical mind, judgment, integrity, and attitude to get to the bottom of things
• Willing to travel overseas. Overseas work encompass about 25% for this role

About the Company

Deutsche Telekom Global Business is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for a TC Specialist Sales Hunter with passion, drive and genuine customer first approach to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region.

You will lead revenue generation, develop new sales opportunities, manage the pipeline, build & execute account strategies, close large enterprise-level deals, and lead customer expansion for our network managed services, security and collaboration solutions.

You will strategize and engage with enterprise level customer IT executives creating significant impact at a great company while building your sales career.

This business-critical role has global responsibility and will provide guidance to virtual teams across the world to develop corporate relationships, drive growth opportunities and deliver positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global technology company.

What will be your responsibilities:

You will lead revenue generation and have overall responsibility for winning new logo deals:

· Creating a pipeline for EURO 15m-20m or more in new business/new logos with focus in SD-WAN, IPVN, SASE, UCC solutions and other telecommunication products and solutions.

· Responsible from bringing in Order Entry (OE) and ensure achievement of Sales target in profitable core business.

· Establish structured sales channel partnerships and drive order entry through these channels.

· Ensure marketing initiatives are aligned with go-to-market strategy and with tangible impact on sales results.

· Create strategic account plans to expand DT’s customer relations within enterprise customers and to identify opportunities at early stage to increase our share of wallet.

· Develop proposals together with the pre-sales team and in close collaboration with service and project management in a matrix organisation to present winning solutions to the enterprise customers.

· You will be responsible for managing the entire deal process from lead to closure.

· Through Customer Business Management increase customer satisfaction and account profitability.

· Ensure reliable pipeline reporting and sales forecast (including global accounts that report directly to the MD).

· Close cooperation with MD, local peers from Finance and Delivery and global account teams to ensure achievement of joint goals and success of the Company.

· Any other tasks as assigned.

Profile of candidate

• A true hunter with a strong track record of consistent Enterprise sales overachievement.
• Track record of navigating large, complex deals and consistently achieving and exceeding quota.
• Experience working for up-start, hyper-growth companies preferred.
• Team player, able to work effectively cross functionally with senior management and corporate counsel and a wide variety of other team members.
• Excellent presentation and negotiation skills.
• Desire to win.
• Self-starter, with integrity and accountability, highly motivated, competitive, entrepreneurial and attracted to a challenging opportunity.
• Experience in selling SD WAN, SASE, Unified Communication & Collaboration, IPVN and other Telecommunication products & Solutions
• Relationships to industry leaders (CEOs/CFOs) of relevant Accounts in the Asia Pacific region.
• TC Specialist Sales hunting experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

As a Practice Specialist, you will work with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. In this role, you will work with customers and product development to shape the future of the AI platform.

Qualifications

Job responsibilities

• Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
• Support the technical relationship with Google’s customers including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Create and deliver technical content (e.g., best practices, tutorials, code samples, presentations) to enable customers and internal teams to leverage Google Cloud AI infrastructure effectively.
• Travel to customer locations and represent Google Cloud at conferences, meetups, and other industry events to share knowledge, network with peers, and stay current on the latest trends.

Minimum qualifications

• Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with frameworks for deep learning (e.g., PyTorch, Tensorflow, Jax, Ray, etc.) and using machine learning APIs.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications

• Experience with modern software development life-cycle methodologies and tools including commonly used Continuous Integration / Continuous Deployment, container orchestration and operations.
• Experience developing scalable architectures using API management, microservices frameworks, and PaaS.
• Experience with Google Cloud Platform (GCP) and Vertex AI.
• Ability to engage with C-level or executive business leaders and influence decisions.
• Ability to create prototypes/demos and articulate this to a customer audience, while integrating with existing systems.

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two-year contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned.

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Responsibilities

· install and configure computer hardware operating systems and applications

· monitor and maintain computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the company (this may be in person or over the phone)

· Setting up accounts for new users

· Repairing and replacing equipment as necessary

· troubleshoot system and network problems, diagnosing and solving hardware or software faults

· provide support, including procedural documentation and relevant reports

· Assist in the administration of a Microsoft Windows environment

Requirements

· Possess Diploma/bachelor’s degree in computer science with relevant working experienced.

· Proficient in Desktop Support working experience

· Strong experience in Microsoft Windows environments

· Some experience in Linux Server supportand network device management

· Knowledge in networking protocol (DNS, DHCP, VLAN & Routing)

· Knowledge in IT security, Windows Active Directory, Linux, virtualisation (Hyper-V) and network devices (Access Point, Switch and Router)

· Fresh graduates welcome to apply

Product Specialist (Pharmaceutical, Sales)

6 months contract

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Consumer company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives.

Summary:

We are recruiting for a Product Specialist, located in Singapore.

The Product Specialist is responsible for building relationships with key accounts and manages a group of key accounts and territories. The position will develop business opportunities across the Ethicon range of products with the objective of achieving/exceeding the sales and profit targets for both Franchise and Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in our business as a preferred supplier.

Key Responsibilities:

• Achieve / exceed assigned account sales targets & gross profit contribution in key accounts.
• Identify development opportunities and increase unit growth, profitability and market share for target customers.
• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
• Support sales, marketing and franchise teams’ business/functional unit members through a collaborative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
• Manage Account information through effective, timely reports and accurate customer records.
• Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate our business from competitors.
• Engage in product portfolio management and set strategic directions based on customer needs and business goals.
• To undertake any other duties or responsibilities deemed vital, for the advancement of the Company

Requirements:

• Bachelor’s degree or equivalent in any field, with minimum 1 year of Sales/ any Science experience required
• Must be willing to work long and irregular hours, including weekends
• Ability to conduct sales mapping, Pre-Call Planning and post call review and follow-ups
• Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization

Preferred:

• Preferably with medical device experience.
• Sales experience would be an advantage

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button. Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Renewal Sales Representative

Reporting to the Sales Manager, the Renewal Sales Representative role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in Taiwan and other GCR region. Each region will be managed by a dedicated Renewal Sales Representative as an account manager. Candidates with excellent command of Mandarin and English language, cultural nuisance are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

We are seeking an experienced Geospatial Specialist to join our Modelling and Simulation (M&S) practice, which aims at spurring innovative geospatial systems and solutions for Whole-of-Government (WoG). M&S Cluster is currently leading Technology Transformation and Digitalisation effort using GIS in partnership with agencies technical team, IHLs and industry partners.

As a GIS Specialist, you will collaborate with a team of talented GIS architects and consultants who are passionate about emerging technologies, and the use of Geographic Information Systems (GIS) to drive WoG geospatial projects. This role includes managing the entire project lifecycle from strategic planning to technical activities, including undertaking the requisite transformational and change management efforts to ensure a successful implementation.

You will also manage the overall end to end solutioning and implementation process for NParks centralized geospatial database and viewer, and deployment of system onto the Government Commercial Cloud (GCC) and/or Government Commercial Cloud plus (GCC+).

What you will be working on:

• Provide Geospatial IT Consulting Services to government agencies, including:

- Solutioning : Develop deep understanding of Business Domain, perform business process analysis, conceptualise innovative solutions (involving multi-disciplinary components) to effectively address business needs

- Acquisition of System and Services : Develop functional specs, tender documents, evaluate tender bids

- Architecture & Design : Perform geospatial architecture planning, Develop data models and data base design, system architecture design and application design

- Applications Deployment : Perform quality assurance planning, configuration management, deployment planning, performance tuning and validation, user acceptance testing, and user training

• Knowledge of Customer relationship management (CRM) such as Microsoft Dynamics CRM, Appian, Outsystems, Pega, etc will be an added advantage
• Integration of GIS with CRM will be an added advantage
• Leverage existing central geospatial platforms and services to provide value added services and geo-enabled apps for government
• Develop real-time geo-analytical models by integrating field apps, sensors and IoT devices etc
• Gain expertise in emerging geospatial related technologies such as Indoor/Outdoor Positioning, AR, VR etc
• Perform rapid prototyping, developing geospatial models, scripts and workbenches. Ensure reusability of codes, workbenches, ETL processes and other project artefacts.
• Assist in developing geospatial IT competency
• Assist in promoting use of geospatial IT within government, public and private sector

What we are looking for:

• Disciplines in Geospatial Technology/Science, Computer Science/Engineering, Information Technology or equivalent
• Minimum 7 years of relevant GIS experience in solution design, IT consulting and/or project management.
• Passionate about Geospatial technologies such ESRI, FME, open source GIS and allied emerging technologies
• Possess strong analytical, communication, presentation and stakeholder engagement skills
• Able to work independently and be a good team player

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

We are looking for DevOps Engineer and your role is defined as

Roles & Responsibilities

• Developing and maintaining the entire DevOps pipelines.
• Coordinate with the stakeholders from requirements gathering until successful implementation DevOps pipeline on boarding.
• Work with the vendors and for internal platforms to setup centralized DevOps solutions considering market best practice, Industry standard and ease of support.
• Work with the vendors and for internal platforms to upgrade the DevOps tools farm and integrating with tools.
• Lead analysis and resolution of root cause for Test Orchestration / Environment related issues

Technical Skills

• Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode for SAST, JIRA and Confluence).
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Good Experience on OpenShift or AWS
• Prior technical background in different build and branching strategies
• Good knowledge on maintaining/deploying secrets in Kubernetes.
• Prior working experience in setting up Jira workflow.
• Strong hands-on experience on Shell or Groovy scripting.
• Prior experience is customizing JIRA and Setting up confluence spaces.
• Prior hand-on experience in setting up CI/CD pipeline as a centralized solution.
• Hand on experience in setting up DevOps governance, Security standards and audit requirements.
• Prior experience in setting up DevOps pipeline in internal and external cloud offerings.
• Experience with continuous testing, techniques and tools (Junit, Sonar Cube, Veracode etc.)
• Technical exposure of automation accomplished with advanced Python, Chef, Ruby and PowerShell

As a Data Engineer,

Your main responsibilities will include:

• Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data.
• Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data.
• Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch.
• Collaborate with data engineers, data scientists, and other stakeholders to understand requirements and translate them into technical specifications and solutions.
• Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques.
• Optimize data engineering workflows for containerized deployment and efficient resource utilization.

Requirements

• Bachelor's degree in Computer Science, Data Engineering, Information Technology, or a related field.
• At least 4 plus years of experience as a Data Engineer, working with Hadoop, Spark, and data processing technologies in large-scale environments.
• Strong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Ranger, etc)
• Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes.
• Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java.
• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)

Position Overview:

The role contributes to the success of the Wallem Group’s (“the Group”) Learning and Development strategy and priorities for its employees. This role is a Senior Executive level role and reports to the Head of Learning & Development in Hong Kong HQ with no direct reports.

Training Supervision and Administration:

1. First point of contact to internal clients and addresses their training and development needs and inquiries.

2. Contributes to the implementation of the Group’s training policies and procedures.

3. Contributes to the update and maintenance of the Group’s Learning Management System (also known as Wallem Academy).

4. Coordinates and liaises with internal/external stakeholders on the logistics and implementation, such as organizing training schedules and venues, production of training materials, expense and evaluation reports, etc., for all learning and development initiatives across the Group.

5. Tracks, organizes and manages internal clients’ training records.

6. Reports on training attendance and feedback on a periodic basis.

7. Follows-up to ensure compliance with mandatory training requirements.

8. Monitors, documents and reports the Group’s learning and development budget utilization on a periodic basis.

9· Participates in the procurement process for training services selection to ensure the service providers meet the Group’s expectations.

10. Supports the supervision of the administration, launch and reporting of the Group’s eLearning courses and personnel performance

Training Delivery:

11. Delivers the induction training courses for new joiners.

12. Co-delivers Train the Trainer workshop for internal trainers.

13. Prepares/rehearses prior to delivering the assigned training programs/workshops to ensure they are efficiently and effectively delivered at a high standard.

Training Design:

14. Contributes to the identification and analysis of training needs by taking approaches such as conducting interviews and focus group meetings, analyze feedback and information collected from internal clients’ annual appraisals and engagement survey, etc.

15· Contributes to the planning of Wallem Group’s learning and development plan and priorities would be advantageous

16. Contributes to the design of business-skills programmes/workshops in accordance with Wallem Group’s learning and development plan and priorities would be advantageous

Others:

17. · Contributes to the establishment of Wallem Group’s learning and development knowledge management database.

18. · Contributes to the assigned ad-hoc L&D projects.

Qualifications:

- Bachelor’s degree in human resources management, training & development or relevant disciplines

- Minimum of 4 years of solid experience in in training and development field.

- Minimum of 2 years of solid experience administering and operating SAP SuccessFactors’ learning management system.

“If you have the drive for achievement, we’d love to hear from you. Please apply in strict confidence with your full resume and contact details.

Information collected will be kept confidential and used strictly for recruitment purpose only.”

Job Description:

We are seeking a detail-oriented Accounts Receivable Specialist to join our team in F&B business. The ideal candidate will be responsible for managing customer accounts, processing invoices (maintaining records), and ensuring timely collection of payments.

Key Responsibilities:

• Monitor and manage accounts receivable aging reports.
• Collect payments timely and efficiently.
• Generate and send monthly statements of accounts to B2B customers.
• Process and issue invoices accurately and promptly.
• Communicate with customers regarding outstanding balances and payment arrangements.
• Monitor overdue accounts and take necessary actions to minimize bad debts.
• Reconcile accounts and resolve discrepancies.
• Perform account and bank statement reconciliations.
• Assist with month-end closing and reporting.
• General administrative duties

Qualifications:

• High school diploma or equivalent.
• Previous experience in accounts receivable or related field.
• Proficiency in accounting software SAP B1.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure during peak season.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

We are seeking a highly motivational and creative intern to join our Digital Excellence Centre product management team as a Product and Visualization specialist. In this role, you will play a key part in participating to the elaboration of a product strategy, creating impactful presentations, dynamic dashboards and progress updates for our stakeholders. Additionally, you will utilize your knowledge of visualization tools to enhance our communication and reporting capabilities.

Responsibilities

Functional Scope

• Elaborate product strategyDefine target use cases and provide input to help preparing communication plan
  Measure usage and value around the product strategy by taking into account stakeholders expectations
  
• Report Creation and CustomizationCollaborate with team members to transform complex information into clear and engaging presentations
  Tailor presentations and dashboards to meet the specific requirements of diverse stakeholders, ensuring that each group receives relevant and meaningful information
  
• Data VisualizationCreate visually compelling charts, graphs and infographics to effectively convey data-driven insights and facilitate decision making
  
• ConfidentialityHandle sensitive information with discretion and maintain confidentiality when dealing with internal and external stakeholders
  
• DocumentationKeep records of past presentations, feedback and changes made to continuously improve the quality of communication
  Gather feedback, foster collaboration and ensure that innovation concepts align with the needs and expectation
  
• Stakeholder EngagementAssist in engaging with various stakeholders to gather feedback and insights
  

Qualifications and Profile

Mandatory

• Student from a Business, Design, Communications School
• Interest in presentation, visualization, stakeholder management and communication

Nice to have

• Exposure to data presentation visualization tools (Canva, Klaxoon, PowerPoint, Tableau, Power BI)
• Attention to details and a keen eye for design

Professional Skills and Mind-set

• Strong communication (written and verbal) and organizational skills
• Strong desire to keep abreast of emerging technologies
• Team player mindset
• Understanding and respect of cultural diversity

Please apply via below link:

https://app.jobvite.com/j?cj=o3txufwh&s=URL

We are looking for a Technical Sales Specialist to support the BioProduction Purification business covering the Southeast Asia and Taiwan region.

What Will You Do?

• Take the lead in technical product specification, application, and protocol optimization discussions with clients and prospects for the purification product portfolio in the Bioproduction Division (BPD) offering.
• Assist the commercial team in identifying customer opportunities, needs, and resolving the technical feasibility of purification requests and opportunities.
• Serve as the primary field-based technical interface to potential and existing purification customers.
• Support POROS and CaptureSelect product lines and new product development activities for downstream processing.
• Provide consultation on product evaluations, purification process development, chromatography optimization, and troubleshooting, supporting pilot to large-scale columns.
• Offer guidance on regulatory strategies during the evaluation, qualification, and validation of bioproduction solutions.
• Demonstrate advanced uses of purification products, developing proof statements and marketing literature to support product launches and commercial teams.
• Join training programs for Commercial teams & Thermo Fisher Scientific staff, and host seminars for external customers to raise awareness about the purification product line & services, strengths you'll need, and improve the technical skills of the BPD team.
• Harmonize with the global Go-To-Market vision by ensuring regional alignment with the Purification business unit (BU).
• Collaborate with business and marketing colleagues to identify market segments, analyze customer feedback, and create product positioning statements.
• Discover new sales opportunities through pre-sales activities and strive to successfully implement and complete the annual sales target.

How Will You Get Here?

• B.S. or equivalent experience in biochemistry, bioprocess, chemical engineering, biotechnology, biology, or chemistry.
• You should have at least 8 years of experience in downstream process development. This includes developing, scaling, and validating chromatography-based purification methods.
• Experience in a similar role with a chromatography resin vendor in a commercial setting is preferred.
• Understanding of cGMP regulatory environment.
• Proven ability to work as part of a highly effective team of professionals.
• Self-motivated, proactive work ethics, with the ability to work independently with limited day-to-day supervision from the manager.
• Willingness to travel.
• Proficiency in spoken and written english

Location: East

Have AWS & Bonus

Mon to Fri 8.30am to 5.30pm

Good career advancement

Job Description

• Identifying vulnerabilities in our network, server, workstation and so on.
• Implement a comprehensive plan to secure our IT environment.
• Monitoring network usage to ensure compliance with security policies.
• Keeping up to date with developments in IT security standards and threats.
• Collaborating with HQ and our subsidiaries IT team to improve security.
• Documenting any security breaches and assessing their damage.
• Educating colleagues about security software and best practices for information security.

Requirements

• Diploma, Bachelor Degree, Professional Degree in Computer Science/Information
• Technology or other relevant disciplines
• 1-3years relevant experience.
• Basic knowledge of IT skills and good problem solving skills to handle simple troubleshooting

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Description & Requirements

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• Service Bonus Up to $10k For Class 3, 4 or 5 Driving license Holder

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Description:

• Drive prime mover trucks to transport shipping containers from container ships to designated locations within the PSA Pasir Panjang terminal.

Job Requirements:

• Candidates with no experience are welcome!

• PSLE pass in English language

• Bonus points for candidates who possess a Singapore Class 3/4 driving licence (We offer sponsorship for Class 3 driving licences.)**

• Safety-conscious and have a good driving record without significant violations or accidents

• No medical concern to handle shift schedules and working outdoors

• Day Shift: 7.30am - 7.30pm (meal break included)

• Night Shift: 7.30pm - 7.30am (meal break included)

• Candidates may choose any preferred shift (Day/Night/Rotating)

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message or call) +65 8035 8901 to arrange to speak to our friendly career advisors!

**Only short listed candidates will be notify**

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• Service Bonus up to $10,000.

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Descriptions:

• As a Lashing Specialist, your primary responsibility will be to secure and unsecure containers on cargo ships to ensure the safe transportation of goods to their destination. You will play a crucial role in preventing damage and ensuring the integrity of the cargo during transit.

• In addition, you will also work in teams to secure large cargo ships to the port’s berth.

Job Requirements:

• Candidates with no experience are welcomed!

• PSLE pass in English

• Bonus points for candidates who can work at height

• Good physical health to handle shift schedules and working outdoors

• Day Shift: 9.30am - 9.30pm (meal break included)

• Night Shift: 9.30pm - 9.30am (meal break included)

• Candidates who can rotate between day & night shifts will be considered first

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message) +658035 8901 to arrange to speak to our friendly career advisors!

Fresh without experience-Starting basic is $2600, after 3 months confirmation is $2700

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Japanese MNC
Salary $3000-$4500
East
Industry: Electronic Component Manufacturer
Monday to Friday 9am to 6pm

Training provided

Responsibilities:

• Administer and upkeep IT infrastructure, documentation, user accounts and SOP
• Provide IT operations and its functions to our local and regional offices for IT infrastructure, network, security, IP telephony as well as maintenance and update of users’ computer systems
• Provide technical support to staff/end users on PC hardware, software, applications and other IT related requests
• Assist in conducting user training on systems, software applications and IT security
• Assist to deploy and manage software applications, solutions and their enhancements to existing and new users
• Assist in tracking of IT Assets/Equipment, purchase of IT related equipment and control IT related inventories
• Ensure security of data, network access and systems backup
• Provide support, including after office-hours support, in the event of service outages, system maintenance or implementation

Requirements

• Bachelor degree in computer science, or Diploma holder with 2 years working experience with a technical major.
• 2 years system administration experience.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Fresh without experience-Starting basic is $2600, after 3 months confirmation is $2700

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Position Overview: We are seeking a skilled Information Technology Recruitment team leader with extensive knowledge of the Australian technology market to join our dynamic team. This role requires expertise in sourcing and evaluating candidates for specialized IT positions, ensuring we attract top talent to drive our projects and initiatives.

Key Responsibilities:

• Collaborate closely with hiring managers to define technical job requirements and create comprehensive job descriptions for roles including data scientists, systems administrators, and cybersecurity professionals.
• Screen resumes for technical skills and relevant experience in areas like programming languages, cloud computing, AI/ML and database management. (Java, Python, R, Data Analytics, AWS, Azure, GCP, .NET core, Cybersecurity)
• Conduct initial technical assessments and phone interviews to evaluate candidates' proficiency in relevant technologies, methodologies and problem-solving abilities.
• Manage & mentor the team of recruiters, track and report on recruitment metrics, such as time-to-hire and candidate pipeline status, using applicant tracking systems (ATS) like Tallite, Greenhouse or Lever.
• Stay current on industry trends, emerging technologies, and best practices in IT recruitment to continuously improve sourcing and evaluation processes.

Qualifications:

• Bachelor’s degree in a related field; Master’s preferred.
• 8+ years’ experience as an IT recruitment team leader, within a tech-focused organization. IT recruitment experience in the Australian market is preferred.
• Deep knowledge and experience of various IT roles and technologies, including software development, cloud services, cybersecurity, and network infrastructure.
• Proficiency in using ATS and recruitment tools (e.g., Tallite, LinkedIn Recruiter, Hired, Stack Overflow Talent).
• Strong analytical skills to evaluate candidates' technical capabilities and alignment with job specifications.

Are you ready to make a meaningful impact by ensuring the seamless operation of high-tech systems that support national infrastructure? Join our elite IT infrastructure support team as an IT Support Engineer and help maintain the operational uptime of mission-critical biometric devices at key locations. You’ll be part of a dynamic team dedicated to keeping vital systems running smoothly, 24/7.

Roles & Responsibilities:

• System Implementation & Configuration: Assist in the installation and configuration of PCs, workstations, operating systems, applications, and related peripheral devices to support project teams.
• Critical On-Site IT Support: Provide first-level on-site IT support  on a rotational shift, including public holidays (7 am to 3 pm / 3 pm to 11 pm), ensuring operational uptime of essential systems.
• Troubleshooting & Escalation: Investigate and resolve issues, providing timely updates to the Project Manager on major escalations.
• Proactive System Monitoring: Perform daily health checks and inventory assessments to prevent downtime and ensure all systems and devices are fully operational.
• Technical Support Expertise: Utilize your hands-on experience in troubleshooting and maintaining PCs, peripherals, and applications in a Windows environment.

Why Join Us?

• Gain hands-on experience managing and maintaining advanced biometric devices crucial to national security.
• Sharpen your troubleshooting skills while ensuring uptime in time-sensitive, mission-critical environments.
• Learn to navigate SLAs and KPIs, vital for ensuring top-tier service delivery.
• Grow into a leadership role, overseeing a team responsible for providing IT support services in critical environments.
• Shift Allowance: Be rewarded with shift allowances for working on a rotating schedule.
• Transport Allowance: Receive a transport allowance to cover your commuting needs.
• Standby Allowance: Standby duties are compensated with a standby allowance.
• Public Holiday Pay: Earn additional pay for public holidays.

If you're driven by the challenge of maintaining essential systems that keep the nation running, and want to develop your career in IT support, this is the opportunity for you! 

• Operational Experience: Prior exposure to IT operational environments is advantageous.
• Team-Oriented: Strong collaboration skills and the ability to support your colleagues in a fast-paced environment.
• Self-Starter: Ability to work independently and take ownership of your tasks.
• Qualifications: Certification in Nitec, Higher Nitec, or a Diploma, ideally with an IT focus.
• IT Enthusiast: A passion for IT Service Management and a willingness to work rotational shifts.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.