Responsibilities:

• The personnel will be the contact point from end-users when they have a question/trouble with their OA environment (Windows 10, Active Directory, File server, SharePoint, Internet/Intranet access etc.).
• This personnel will do the 1st troubleshooting and if needed, escalate to IT members or System PIC.
• Some BAU task will be assigned depending on the skillset and resource availability.
• Also, domain account lockout, PC setup task etc. may be assigned. (However, the IT head is concerned about giving a strong permission in terms of audit)

Requirements:

• Minimum Diploma holders
• Experience in helpdesk environment will be advantegeous.
• Minimum 1 year experience in the IT environment.

Job Description:

• Provide personalised service over different channels including but not limited to call/email/chat with customers regarding banking products, accounts and service enquiries in an effective and efficient manner
• Provide appropriate solutions and alternatives in a timely manners; follow up with customers to ensure resolution
• Gather customers’ feedback and provide timely feedback to Team Lead on issues and suggestions to improve user experience
• Achieve personal and team Key Performance Indicators
• Ensure confidentiality of the Bank’s customers and data
• Follow communication procedures, guidelines and policies
• Perform other related duties as required

Requirements:

• A Diploma/Bachelor’s Degree in any field
• Preferably with at least 1 year of customer service experience in a call centre/contact centre environment
• Experience in the Financial Services industry (such as Banking or Insurance) will be an advantage
• Excellent communication (verbal and written) and interpersonal skills
• Ability to multitask, prioritise and manage time effectively
• Comfortable to work rotating shift hours including weekends and Public Holidays

We are seeking a Technical Solutions Specialist (Marine Communications) to join our team and provide exceptional technical support and customer solutions in our Maritime telecommunication solutions provided to the commercial marine and offshore vessels. In this hybrid role, you will combine your technical expertise with your customer-centric approach to ensure a seamless experience for our marine customers. As a Technical Solutions Specialist, your responsibilities will include:

• Working with customers to understand their networking requirements and propose network design and equipment to meet the requirements.
• Engaging with customers to understand their technical issues, inquiries, and requirements.
• Troubleshooting and resolving complex technical problems by utilizing your in-depth marine telecommunications knowledge and analytical skills.
• Providing step-by-step guidance and clear instructions to customers on how to resolve technical issues independently or with remote assistance.
• Collaborating with members of cross-functional teams, including service engineers, product managers, and customer service executives, to escalate and resolve issues that require deeper technical expertise.
• Documenting customer interactions, including the details of technical issues, troubleshooting steps taken, and resolutions provided, in a clear and concise manner.
• Building and maintaining strong relationships with customers, ensuring their satisfaction, and proactively identifying opportunities for improvement.
• Managing customer expectations, setting realistic timelines for issue resolution, and following up to ensure successful outcomes.
• Involving in the planning and assigning standby shift duties for network support team, as well as performing shift duties as required.
• Any other ad hoc tasks required for business needs.

Qualifications:

• Diploma in Information Systems, any relevant field or equivalent practical experience.
• Proven experience in a technical support role, preferably in a customer-facing capacity.
• Strong technical aptitude and ability to quickly learn and understand on systems in the Marine IT networks (LAN setup, switches and routers settings, firewall settings etc)
• Excellent problem-solving skills, with the ability to analyze and resolve technical issues efficiently.
• Outstanding communication and interpersonal skills, with the ability to explain technical concepts to non-technical customers in a clear and concise manner.
• Customer-focused mindset and a passion for delivering exceptional customer experiences.
• Ability to work independently, prioritize tasks effectively, and handle multiple customer inquiries simultaneously.
• Experience with CRM systems, ticketing systems, and remote support tools is preferred.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Good working experience in managing sound systems for different scales of events
• Good working experience in managing and programming theater lighting system
• Hands-on experience in supporting stage, studio, and theater performances
• Must be able to work under pressure and independently
• Willing to work overtime for off-office hours events
• Excellent interpersonal and communication skills
• Degree/Diploma in Sound and Lighting Technology is an advantage

Job Duties:

• Providing technical support and assistance to end-users, resolving software, and project-related issues promptly and effectively
• Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions
• Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions
• Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations
• Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge

Skills & Qualification:

• Minimum Higher Nitec / Nitec qualification level
• Experience with .NET/Java/ Sharepoint Administration
• You possess strong attention to detail and problem-solving skills
• You have good interpersonal and communication skills
• Candidates with no experience are welcome

Note: Proceeding to apply for this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

• Position: Logistic Specialist or Warehouse Officer
• Location: Jurong West
• Working hours: 5 days, Mon to Fri (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $3800+ AWS + OT
• Duration: Permanent
• Industry: Logistics (MNC)

Main Responsibilities:

• Receiving, handling, uncrating/unboxing large product in preparation for assembly.
• Assembly of customer’s finished product at customer premises on time to contractual lead times and schedule.
• Accurate Placement of product using specialist measuring equipment
• Assembly and fitment of intricate sub assemblies
• Fitment and routing of cable
• Packing, handling, dispatch of return materials and packaging
• Use of IT applications to plan and execute work and update completion of tasks
• Communication of schedule and related tasks to colleagues and customers up and down stream to ensure seamless process flow.
• Provide training and coaching to new and less experienced colleagues and temp workers
• Supervision and guidance to temp workers to ensure safety and best practice at all times

Requirements:

• Must be hands on and technically minded with an interest in build and assembly of product.
• Experience in a production / manufacturing environment an advantage.
• Able to read, understand and execute in line with Standard Operating Procedures and Technical Instructions
• Forklift license would be an advantage.
• Physically fit to carry heavy goods
• Min 1 year related experience

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Responsibilities

1) Analyze, and collaborate with Engineering teams on implementation of data architecture that ensures enterprise data is stored securely and managed effectively, including maintenance of data models, data dictionaries, and data lineage documentation

2) Implement data governance solutions using APIs, automation, and other technologies (e.g. Generative AI) in collaboration with IT, Data Engineering and IAM teams, to improve efficiency and accuracy in data governance processes, enforcement of data access controls, data retention and security measures to protect sensitive data

3) Implement and facilitate aggregation of data quality metrics in data profiling tools, reports and dashboards to ensure data accuracy and consistency

4) Develop, review and roll out regular data protection training and awareness programmes to equip Bank staff to protect personal data and prevent data breaches (frequency will be affected)

5) Explore the use of technology (e.g. generative AI, Privacy Enhancing Tech) to support DP management and business use cases/data sharing in compliance with DP requirements

6) Implement training and awareness initiatives for staff on data privacy and governance.

7) Implement the bank’s data protection management programme and processes, including compliance reviews and data protection risk and impact assessments to identify, assess, mitigate and monitor the bank’s data privacy risks.

8) Support the implementation of the bank’s data privacy management systems and software tools to effectively oversee and monitor the management of the bank’s personal data, including consent management and data privacy risks and impact assessments.

9) Facilitate and respond to data privacy related enquiries, complaints and data subject withdrawal, access and correction requests.

10) Support the implementation of the bank’s data breach incident management plan and participate as key member of the bank’s data breach response team.

The Must Haves:

• 0-2 years of relevant experience and strong understanding of data privacy protection, in-house legal or professional consultancy services, preferably in the banking, financial services or digital services sector in Singapore and the region; and/or 0-2 years of data governance experience, preferably involved in the implementation of data governance activities and processes in a large organization.
• Able to understand complex business and technical requirements of data, and manage the technical implementation of data privacy management systems and software tools.
• Must have sound understanding and hands-on technical experience in data management, including metadata, data access and data quality management.
• Familiar with Big Data components & Data Warehousing concepts, preferably in SnowFlake.
• Good knowledge of banking systems and reporting.
• Good understanding of privacy laws and regulations, especially in the area of PII handling within a big data environment.
• Good understanding of financial laws around the Banking Acts and other related regulations.
• Possess excellent project management, writing, communication, interpersonal and negotiation skills.
• A self-starter, able to work independently and in teams.
• Able to work under tight deadlines.
• Possess strong ability to assess risks and adopt practical approaches to effectively balance business with compliance requirements.
• Candidates will be aligned appropriately within the organization depending on experience and depth of knowledge.

The Role

This position will be based in the IT Department and provide SAP system support and end-user training, including data migration and assign helpdesk tickets within Level 1 SLA time. This role requires Vietnamese language to engage with the regional team.

Job Responsibilities

• Provide ticket support to end-users globally for S4 Hana
• Provide change request and BAU support across 13 markets
• Provide Company code creation, testing, bank account creation and Trading partner creation
• Participate in projects like Multibank Connectivity , Entity management , Poland/NL DRC, SAP implementation, Tax platform and Statutory invoice projects for Malaysia , Japan , China , India.
• Willing to play an active role in new projects - change management of approval process to digital platform.

Job Requirements

• Bachelor’s Degree, in Computer Science/IT related to degree.
• Minimum 5–6-year Techno-functional experiences which include 2-3 year of SAP ABAP experience with SAP FIORI
• Have good knowledge in ABAP Object Oriented Programming (OOP)
• Good experience in FIORI/SAPUI5 on S/4 HANA
• SAP Certification is advantages.
• Good experience in SAP ABAP ODATA Service on S/4 HANA
• S4 FICO experience able to do company code creation end to end setup, unit testing.
• Experience on UI path will be added advantage
• Vietnamese language is required to communicate with the regional teams.

Job Description

Technical Accounting Oversight:

• Provide expert guidance on complex technical accounting issues and ensure compliance with US GAAP and IFRS.
• Stay abreast of evolving accounting standards, assess their impact on the company, and implement necessary changes.
• Collaborate with cross-functional teams to address accounting-related matters arising from business transactions.

Team Leadership:

• Lead and mentor a team of technical accounting professionals, fostering a culture of continuous learning and development.
• Provide strategic direction and oversight to ensure the team's effectiveness in handling technical accounting challenges.

Financial Reporting:

• Oversee the preparation and review of financial statements in accordance with US GAAP and IFRS.
• Collaborate with the Finance team to enhance the accuracy and completeness of financial disclosures.

Policy Development:

• Develop and implement accounting policies and procedures that align with US GAAP and IFRS requirements.
• Ensure consistent application of accounting policies across the organization.

Audit Support:

• Act as a key liaison with external auditors for technical accounting queries.
• Assist in responses for any regulatory queries such as those from SEC.

Cross-Functional Collaboration:

• Collaborate with other departments, including Finance, Legal, and Operations, to address accounting implications of business initiatives.
• Provide technical accounting expertise to support decision-making processes.

Training and Development:

• Conduct training sessions for finance and other relevant teams to enhance understanding of technical accounting principles.
• Stay informed about emerging accounting issues and communicate their potential impact to the organization.

Job Requirements

• Bachelor's degree in Accounting, Finance, or related field; CPA designation preferred.
• Minimum 10 years of significant experience in technical accounting roles, with a strong focus on US GAAP and IFRS.
• Prior experience in a leadership or team management is essential.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment.
• Detail-oriented with a commitment to accuracy and integrity.

Job Description:

• Formulate credit risk management framework to ensure the SME & Retail loan portfolio stay within the banks’ risk appetite and comply with regulation.
• Develop and maintain credit policies and procedures; Manage timelines of Product Program and Credit policy renewal.
• Work with stakeholders for development of product programs and test programs to support new business and product launches and ensure compliance with applicable credit policies and processes.
• Develop and maintain loan origination and portfolio management policies for SME and retail lending products including underwriting rules, limit assignment and risk-based pricing etc.
• Perform periodic monitoring of risk profiles, concentrations, and economic / industry / regulatory development.
• Conduct portfolio performance analysis and make recommendations on credit risk actions when necessary to ensure that sound portfolio quality.
• Participate in credit portfolio stress testing on a regular basis to fulfill both internal and regulatory requirements.
• Responsible for working with business and collection teams to implement industry wide or internal relief programs when required.
• Work closely with the business team, development, and other functions on new initiatives as necessary.

Requirements:

• 5-8 years of working experience in a Business or Retail Banking role preferably in a credit risk policy, analytics or portfolio management capacity.
• Bachelor’s degree or above in Business, Finance or Statistics.
• Analytical mindset, good communication and presentation skills
• Meticulous and self-driven to produce end results.
• Familiar with portfolio monitoring techniques & tools e.g. MS PPT, PySpark/SQL
• Good knowledge on credit risk / collections scorecard.
• Knowledge of PowerCurve Strategy Management is a plus.

The Department and Position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users covering Market Risk, Front Office and Back Office domaine. The applications are in-house developments with a mix of Microsoft and open source technologies.

Recent years have seen unprecedented evolution to the technical infrastructure available to answer still more challenging regulation. The open position is to join one major investment project to answer to FRTB regulation. To be ready to tackle the regulatory requirement, the Market Risk Information System platform is being redesign to be global and adaptable enabling automated reporting and real-time processing and monitoring. The MArket riSk dAta Intelligence project will transform the Market Risk application landscape as it was known to bring it to the next level.

Main Responsibilities

Team management

• Ensure operational efficiency of her teams in their activities
• Optimize the sourcing composition (role, skills, seniority) to perform/deliver the activities under his/her responsibilities

QA Strategy and solution

• Build QA strategy through the SDLC enhancing the global maturity level of QA process
• Build QA strategy based on the business process
• Developing QA core building blocks and framework to efficiently onboard new QA activities

As Test Automation Engineer

• Ability to build automated test solution from the beginning using cucumber, selenium or Cypress
• Coordination with application support (BA and developers) and other tester colleagues on creating the automation test suite.
• Preparing good documentation of each automated test process.

As Integration Tester

• Under the supervision of team head, the candidate should be able to handle the different integration test phases (planning, test functional coverage and adequacy with functional content) and to manage regression test, integration test on functional test campaign
• Maintain up to date test libraries (test cases)
• Handle application testing (manually and automated)
• Prepare regular reports on test results

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Qualifications and Profile

Mandatory

• Knowledge in Cypress, Selenium
• Knowledge on Cucumber/Fitness test definition
• Working experience in BDD automation framework
• Build tool - Maven/sbt/ant, UML, Restful web services, Jenkins/Team City, Source management – SVN/GIT, TDD using Junit, Jira/Xray.

Good to have

• Knowledge of Big Data environment (experience with HortonWorks distribution is a plus)
• Experience in Java, C#, Python programming
• Basic understanding of finance and investment banking especially Market Risk.

Other Professional Skills and Mind-set

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’s skills
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwidebusiness. We work daily with international branches located in 33 countries by:

• Envisioning and preparing the Bank’s futures information systems
• Collaborating and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Department and position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

“Run the bank” is the first mission of IT department. It involves many frontline IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.

The division Transversal Ops is in charge of control and trade processing like: collateral, confirmation, payment, Fees & Brokerage, as well as reference data (static & market data)

The role will focus primarily on the build and delivery in-house component platform in line with the major global projects with a high value budget. You will lead and keep engage 2 to 3 teams composed by business analyst, technical lead, software developers and Application support.

Main responsibilities

You will have 2 main responsibilities:

As the regional IT Head for Transversal Ops division in the APAC region, you serve as the IT representative in Asia for the Global IT head of the division. You are integral part of the Global Division IT Board, providing leadership in your role. As the primary escalation, you are the first point toward the Business and Support Functions for project delivery and production incidents with to his Regional Filiere activities.

As a global manager overseeing multiple team, your role involves coordinating and leading teams to ensure seamless project deliveries and production support for head office.

In line with this, you would be expected to be fully accountable and responsible of your teams deliveries on schedule, in conformance to the bank’s policies and standards and within agreed levels of quality.

You will be ensuring success criteria are defined upfront to promote alignment and actively manage to expected project outcomes in line with the program outcomes.

As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), you will forge close relationships with program director, others team leads, architecture functions and quality assurance teams. There will be a limited travel aspect to this role (approx. 25%).

A strong maturity in project management is required as you will be part of the project committee, reporting the progress highlights with key performance indicator, evaluating risk assessment and proposing mitigation, ensuring transparency throughout project lifecycle.

Main duties details

Team and expertise management

• Ensure operational efficiency of his/her teams in their activities
• Guide the team to achieve the development goals set in conjunction with activities need
• Optimize the sourcing composition (role, skills, seniority) to perform/deliver the activities under his/her responsibilities
• Develop a good autonomy of the team head while conducting day to day activities
• Define and manage the collective objectives of the section and the individual ones
• Ensure the good culture and mindset in term of compliance and security matters across all team members

Support domain strategy and interface with business

• Interface with effective communication with business stakeholders to align their needs and collect their feedback
• Interface with head office division (“filiere”) covered by these activities
• Foster innovation and change management aligned with global CMI strategy
• Organize the work/activities of the teams to ensure the stability of the production throughout the following pillars: application monitoring, incident and requests management, problem management and continuous improvement

Secondary duties

• Serving as backup person for absent ISAP/CMI Manager and ISAP/CMI/T2R Members when required
• Other duties may be assigned

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Qualifications and Profile

Mandatory

• At least 10 years in Software development or DevOps team
• At least 5 years in application support leadership
• Solid experience with business interaction
• At least 5-year experience with international investment banking domain
• Relevant experience into reconciliation, valuation, confirmation, or static market data and collateral

Good to have

• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
• Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)

Education & Work Experience:

• Senior level (min. 10 years)
• Master’s degree in relevant specialities

Other Professional Skills and Mind-set

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Organization management skill to readapt organization when necessary
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’ skills
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.

About Us

Green Link Digital Bank (GLDB) is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an Information Technology Auditor to join the Internal Audit (IA) Team to help the Board of Directors and Senior management meet the strategic and operational objectives of GLDB.

About the Role

You will join GLDB’s Internal Audit Team to conduct independent assessments to ensure that GLDB’s risk and control processes are adequate and effective. This role will report to the Head of Internal Audit.

Responsibilities

Manage and Oversee the Execution of the Audit Plan/Issues and Initiatives

• Conduct risk-based projects, and review system implementation, applications, and other IT-related risk areas, including information gathering from stakeholders, execution and documentation of analysis, and communication of results.
• Define and implement testing layers of systems (e.g., application, database, operating system, data, infrastructure) for IT effectiveness.
• Develop IT audit procedures with innovation and creative thinking using data analytics and automation.
• Analyse and identify IT control points on services-oriented architectures, cloud services, virtualized environments, network technologies, system implementation and information security.
• Evaluate IT components of platforms and applications against internal standards, policies, procedures and IT standards and framework, including identifying symptoms and root cause.
• Proactively inform the Head of Internal Audit on the major risk events, IT incidents, and external audit on regulatory issues arising during the audit or through regular contact with stakeholders’ management.
• Ascertain major concerns and recommendations raised by internal stakeholders and external auditors and ensure satisfactory resolution.
• Propose, develop and/or drive initiatives that will help to develop an internal knowledge base.
• Support Head of Internal Audit in annual audit risk assessments and develop audit plans/strategies.

Support Staff and Self-Development

• Keep abreast of own professional development to enhance one’s skills and competence.
• Coach and guide junior staff on all audit engagements.

Must Haves

• Bank’s Applications (e.g., Core banking system, Trading system, Payment system and AML system).
• Cloud computing technology.
• Development operations (DevOps) environment, with strong understanding of the IT infrastructure components/processes that are essential in supporting continuous delivery, integration, automated testing, and performance monitoring associated with application development.

Requirements

• At least 8-10 years of working experience in Financial Institutions or Big 4.
• University Degree in Computer Science or a related discipline. CISA, CISM, CIA, CISSP or CPA certification preferred.
• Hands-on expert knowledge and successful track record in auditing IT General control processes such as: Change and Release Management, Incident and Problem Management, Program and Project management, Batch management, Performance and Capacity Monitoring of infrastructure systems, Security Patch Management, Vulnerability Assessment, and general Information/Cyber Security controls applicable to Banks and Financial Institutions
• Ability to navigate through ambiguity, manage and coordinate multiple project assignments and multiple teams simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the process and deliver on commitments.
• Ability and willingness to take initiative to address problems and make continuous process improvements.
• General understanding of overall corporate banking business. Good understanding about Supply Chain Finance (trade), Cash products and corporate banking products adds advantages.
• Good written and spoken communication skills. Able to communicate in Mandarin/Chinese to liaise with China counterparts.
• Good project management and organisation skills.
• Ability to work with all levels of management and staff.
• Performance oriented.

Job Description:

• Plan, develop, and maintain the FAB CIM system to meet the operational objectives of the company.
• Integrate user requirements, develop and maintain applications to meet FAB operation objectives.
• Maintain and enhance system/service availability, reducing downtime, and improve customer satisfaction.
• Efficiently manage daily operations, review and analyze quality issues, and handle system exceptions promptly.
• Continuously develop your technical skills to meet the evolving needs of system development and debugging.

Requirements:

• Bachelor's degree in Information Technology or related fields, including mathematics and computer science.
• Strong programming skills in languages such as VB, C/C++, C#, or .Net, with a proven development experience.
• Proven experience in system development and maintenance, particularly in CIM systems.
• Preferred experience in EAP Fab automation system development and maintenance.
• Knowledge of semiconductor manufacturing processes is a plus.
• Excellent problem-solving abilities and attention to detail.
• Excellent communication and coordination abilities.
• Ability to work effectively both independently and as part of a team.
• Willingness to adapt to new technologies and learn on the job.

Domain and Context

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.

Role

The role will focus primarily on the build and run in-house component platform in line with the major global projects with a high value budget. You will lead and keep engage 10 to 15 team members composed by business analyst, technical lead, software developers and Application support.

The scope of the team is SALES information system

In line with this, you would be expected to be fully accountable and responsible of your team deliveries on schedule, in conformance to the bank’s policies and standards and within agreed levels of quality.

You will be ensuring success criteria are defined upfront to promote alignment and actively manage to expected project outcomes in line with the program outcomes.

As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), you will forge close relationships with program director, others team leads, architecture functions and quality assurance teams. There will be a limited travel aspect to this role (approx. 25%).

Responsibilities

Run the bank

• Ensure the production stability of the applications under her scope
• Primary contact point for ITS and CAGIP for any matters related to infrastructure
• In charge of the budget related to his/her activities

Requirements

Candidates should have 15+ years experience in Software Engineering in a large organization.

• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Social intelligence with strong stakeholder management
• Leadership in multi-cultural environment
• Experience working with European/French
• Experience working with an external editor/vendor
• Ability to work well under pressure
• Autonomous, self motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

To ensure you will be an efficient knowledgeable point of contact for the program board, at least one or 2 competencies either technology or business domain would be appreciated

Technology domain

• Strong maturity in software development latest market practices
• ITIL process
• DEVOPS exposure (ansible, gitlab, artifactory, sonar, etc…)

Capital Market and Market Risk domain

• Sales-trader workflow, pre-trade process. Trade life cycle
• Regulatory knowledge (including SIMM, FRTB, CVA, MIFID,…)
• Capital Market knowledge – front office, middle office, back office… trade life cycle
• Financial products (Treasury, FX, Credit, IRD,…)
• Market Risk knowledge (Pnl explanation, VaR and Stress VaR analysis, product control)
• Market data (Volatilities, Curves,…), Sensitivities

Job Description:

• Design and drive implementation for Consumer and SME’s Loan Collection strategy, including but not limited to workflow design, phone collection, site collection, legal procedure, outsource management, etc.
• Conduct collection performance data analysis, monitor key performance indicators, present findings, and recommendation to senior management.
• Drive the Collection system development and ongoing enhancement.
• Enable to communicate technicality with PM/Developers/Other stakeholders
• Evaluate credit risk based on analysis of both quantitative and qualitative factors, and provide feedback to credit risk lifecycle optimization.
• Perform ad hoc credit risk analysis and portfolio deep dive when necessary

Requirements:

• Bachelor’s degree or above
• Over 3 year relevant experience in Bank Collections capacity, SME debt collection experience preferred
• Possess problem-solving, positive and constructive attitude
• Good knowledge and hands-on experience with legal actions for debt collection
• Self-motivated and detailed oriented team player who is able to multitask in a fast-paced environment
• Good data analysis skills, hand-on experience with SQL is a plus
• Strong interpersonal and communication skills

Decathlon is your sports wonderland! 

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together!