WHO WE ARE

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 500,000 users worldwide.

WHAT YOU'LL BE DOING:

We are looking for a meticulous and highly organized Accounting Specialist with at least 3 years of full set accounting experience and exposure to the SaaS industry. Working with our SG and US accounting firms, he/she will be put in charge of the accounting for both our SG and US entities. This role requires very good English communication skills (written and verbal) in order to work effectively with external partners as well as the internal billing team. This role will report to the Head of Operations and work closely with our fractional CFO.

Work Scope (part-time 3-4 days per week)

• Book and file expense invoices according to cost centers.
• Support and liaise with US and SG accounting firms to ensure compliance and accuracy in books and monthly and annual consolidated management reports.
• Provide supporting documents for schedules and maintain accounting schedules.
• Manage depreciations.
• Amortize expenses.
• Reconcile bank accounts monthly.
• Cash Management : Monitor bank accounts for account balance, offline payments and fixed deposits renewal.
• Quarterly GST filing.
• Accounts Payable : Booking of online payments and preparing fund transfer for offline payments.
• Prepare quarterly intercompany cost splits and manage fixed deposit investments.
• Work with the internal billing team for invoice related matters.
• Retrieve financial reports for management and investors, ensuring timely and accurate information dissemination.
• Handle any other financial work as assigned by the Manager.
• Work scope will be expanded to take more responsibility if works full time.

Requirements

• Diploma or Bachelor degree in Accounting.
• At least 3 years for Bachelor degree holders, or 5 years for diploma holders, of full set accounting experience, preferably in the cloud-based SaaS industry.
• Familiarity with the Singapore accounting standards, including deferred revenue accounting. Experience with the US accounting standards is of advantage.
• Proactive, clear and efficient communication in English (written and verbal).
• Tech savvy, familiar with Quickbooks Online, Gmail, G-Suite and Microsoft Excel. Preference is given for strong working knowledge in Microsoft Excel functions such as pivot table and vlookup.
• Quick learner for new tools and platforms. Experience with Chargebee, Stripe and Paypal is of advantage.
• Positive attitude, independent, meticulous, efficient and highly organized, can multi-task and take initiatives to improve and automate existing processes.
• Sense of urgency and ability to meet deadlines consistently.
• Honest and trustworthy, can be trusted with confidential information.

The position is responsible for providing support to numerous groups within the IE function. He/She assists in conducting data gathering and analysis to support the work measurement and operational planning activities of the IE Supervisors. This position compiles data, develops reports, conducts periodic audits, and produces forecasts. He/She participates in time study and operational improvement activities.

Responsibilities:

• Gathers and analyzes data necessary to develop work measurement.
• Maintains data within operating plans to highlight conditions and areas for potential change.
• Verifies the proper application of work measurement to ensure accuracy.
• Conducts audits to identify areas and processes not in compliance with standards.
• Discusses and records non-compliant exceptions.
• Develops action plans and obtains management corrective action commitments.
• Assesses the impact of long and short range forecasts on operating plans.
• Responds to ad hoc reporting and analysis requests and utilizes various programs to compile statistical reports.
• Maintains forecasts, operating plans, and tracking spreadsheets for future reference.
• Develops annual staffing projections based on trends.

Qualifications:

• Possess at least a Bachelor’s Degree in Industrial Engineering or related fields.
• Possess at least 1-2 years of prior Industrial Engineering roles.
• Display a strong understanding of warehouse management systems (WMS)
• Prior experience in WMS migration is preferred/advantageous in this role.
• Demonstrate understanding of operational barriers and failures, and identifies/improves designs, methods, processes, and flows through collaboration.
• Technical minded with ability to resolve issues related to information systems reporting, report generation and storage, customized reports, and data integration, and writes complex queries and creates databases as needed.
• Proficient in advanced Access and Excel functionalities, (Pivot tables, V-look ups, database creation/maintenance, etc.)
• Availability to work flexible shift hours, including weekends and travel (where needed)

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

Responsibilities :

● Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

● Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

● Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

● Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

● Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

● Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

● Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

● Developing and implementing security policies and procedures that ensure the organization’s data

and systems are protected against cyber threats.

● Conduct regular vulnerability assessments and penetration testing to identify potential security

weaknesses and risks to make improvements in the organization’s security.

● Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

● Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.

● Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

● Bachelor’s degree in computer science, information technology, or equivalent experience.

● 5+ Years of experience in a cyber or information security management role.

● Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).

● Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.

● Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.

● Demonstrated understanding of business processes, IT risk management, and related standards.

● Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.

● Excellent problem-solving skills and the ability to think critically under pressure.

● Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.

● Proven track record of staying current with evolving cybersecurity threats and best practices.

● Exceptional planning and organizational skills, and excellent written and oral communication.

● Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.

● Professional information security certification preferred, such as:

○ CompTIA Security+

○ Certified Information Systems Security Professional (CISSP)

○ Certified Information Systems Auditor (CISA)

○ Certified Information Security Manager (CISM)

Location: East area

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

IT Systems Analyst

• Basic $2900-$4100 (salary will commensurate with experience)
  HP Allowance: $60
• Bonus and Flexi Benefits provided
• Monday-Friday: 08:30 AM - 05:30 PM
• Location:Tuas (Company bus at 0800 @Tuas Crescent MRT Exit B bus stop)

Job Scope

• Participate in the Microsoft Dynamics CRM 2013 Upgrade Project.
• Provide on-site support for the company's existing CRM system, ensuring smooth operations and resolving technical issues or user queries.
• Proactively gather and consolidate user feedback, analyzing suggestions, concerns, and enhancement requests.
• Conduct training sessions for the company's sales users, responding promptly to training requests and providing ongoing guidance.
• Collect and consolidate user feedback, and follow up with the vendor.
• Continuously update and maintain user manuals to reflect the latest features, enhancements, and best practices of the CRM system.
• Extend support to other sites as needed.

Requirements

• Diploma/Degree in IT or equivalent.
• Proficiency with Windows OS and common internet browsers.
• Relevant experience with Microsoft Dynamics CRM and other Microsoft products such as SQL Server, SSID, SSRS advantageous.
• Independent and fast learner, with ability to quickly grasp the intricacies of the CRM system (comprehensive on the job training will be provided).

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

KAM SHWU MIN | EA Personnel No.: R22111811

System Operator / Associate Engineer (Operation)

Responsibilities:

• Conduct on-site daily maintenance check for simulator.
• Carry heavy equipment for training set up.
• Operate and support simulator training independently.
• Perform basic IT troubleshooting.
• Any other duties as assigned.

Requirements:

• NTEC / Diploma in Mechatronics / Electrical / Electronics / Computer Engineering.
• IT savvy.
• Willing to perform overtime during weekday and weekend (Occasionally).
• Able to work in the west of Singapore.
• Good working attitude with ability to work independently as well as in a team.
• Only Singaporeans need apply.

Mandatory Skills

Job and Responsibilities :-

Need to assist application team running Treasury & Market Trading System to achieve the team’s goals and objectives. In the course of this engagement, deep immersion into the daily BAU support and development work culture will be required to allow the engineer to fully understand the daily grind which the application team experiences and with that to come out with better improvement in operation.

Requirements :-

• Bachelor’s or Master’s degree in Computer Science, a related technical field that involves programming, or equivalent practical experience.
• Highly motivated, pro-active and capable of working under pressure without compromising development processes and productivity.
• Strong, committed and reliable team player, able to take direction but also willing to contribute to discussions on design and strategy.
• Possess strong interpersonal and communication skills to be able to deal with and form good relationships with the business and other technology groups through day to day support and project work
• Interest in financial technologies, new technology tools and the ability to learn.
• Ability to debug and optimize code and to automate routine tasks.
• Systematic problem-solving approach coupled with effective communication skills and a sense of ownership and drive.

Mandatory Skills :-

• Experience in one or more of the following: Python/Java.
• Very good analytical and problem-solving skills with good understanding of technical risks emerging out of architecture decisions.
• Experience with developing applications and setting up automations in a Linux environment, with sound knowledge of algorithms, data structures, complexity analysis and software design.
• Development skills with experience in real time, distributed and highly secured environments.
• Experience with developing test cases and ensuring appropriate test coverage through unit and automated testing.
• Experience with CI/CD pipelines and release strategies

Working Hours :-

• BAU – Monday to Friday, 9AM-6PM
• Sat/Sun – only if there is any release/OS patching/BAU Support for other downstream CR activities
• 24x7 standby on call - only if night batch job failed. BAU duty support is on a 2 weeks cycle on rotation basis with other 4 members

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

JOB DESCRIPTION: Primary PE Teacher (Swim Specialist) - PT

Reports To: Principal, Vice Principal

Main Working Relationships: Grade Level Team, Learning Lead

CIS staff work together as a team in a spirit of inquiry. The division, grade, subject, or project group team structure is a key feature of the organisation of the school. As members of various teams, teachers work to support other members through professional exchange, collaborative and informed decision making, and high quality planning and teaching. This team effort binds the community, builds programme continuity, and ensures equitable access to learning opportunities for our students.

Main Responsibility:

To improve the quality of learning outcomes for students by providing teaching and learning ‘best practices’ within the framework of the school’s Mission, Vision, Core Values, Learning Principles, Culture, and the International Baccalaureate (IB) Programmes.

Required Qualifications:

• A relevant Bachelor’s degree or equivalent in the subject area
• A teaching certificate/credential
• Swim qualification (Allswim or equivalent)
• Successful teaching experience
• Excellent organisational skills
• Positive communication skills
• Capacity to work collaboratively as the member of a team
• 
  

Preferred Qualification:

• Training and experience in the International Baccalaureate PYP

Curriculum and Instructional Responsibilities:

• Uses data to inform instruction and to differentiate lessons.
• Review the relevant CIS Curriculum documents throughout the year.
• Collaboratively develop and implement unit and long-range plans with team members.
• Develop and implement short-range plans that reflect students’ knowledge and identify learning outcomes, as mandated by the CIS Curriculum.
• Conducts formative and summative assessment tasks in collaboration and consultation with team members.
• Review, edit, and maintain long-range and unit plans in Managebac.
• Maintain daily/weekly lesson plans in a readily accessible format.
• Help students thrive in a well-organised learning environment where students’ behaviour and classroom procedures are managed effectively.
• Create an inspiring learning environment that invites inquiry, innovation and intellectual curiosity.
• 50% of the teaching load will be committed to swimming instruction
• The principal has the right to redeploy duties of the post holder as required in response to the needs of the school

Professional Responsibilities:

• Ensure the safety and well-being of all students in accordance with CIS administrative policies and divisional procedures.
• Know, understand, and support the school’s Mission, Vision, Core Values, and Learning Principles.
• Participate in all Child Protection training.
• Participate in the Individual Work Plan (IWP) process:
• Meet the expectations as outlined in the CIS Teacher Job Description, the CIS Teacher Standards, and the CIS IB Programme Expectations for Teachers.
• Solicit feedback from parents or students via survey.
• Develop and implement an Individual Work Plan (IWP) that supports the Division Work Plan (developed from the school’s Strategic Plan).
• Reflect individually and collaboratively (IWP Meetings with Principal) on the aforementioned components.
• Provide feedback on the IWP process to school administrators.
• Be actively involved in the Activities program, in special events (Carnival, Talent Shows, Steam Fair, Exhibition, etc.), and provide co-curricular and / or coaching as required based on skill set
• Contribute to community building (IWP)
• Be dependable (be where you are expected to be, complete tasks on time; punctual (arrive at school, meetings, etc. on time); and prepared for class (all materials set up and ready for student arrival; plans readily accessible).

1. Recruitment and onboarding of new hires; assist with the recruitment process – review and shortlisted resumes, schedule interviews, facilitate pre-employment screening checks. Support the effective onboarding of new hires.

2. Employee Off-boarding; assist in off-boarding of leavers.

3. Maintaining physical and digital files for employees, and employee records in HRIS.

4. Assist in Work Pass (WP, SPass, EPass) application, renewal, and cancellation.

5. Keep track of staff confirmation, promotion, salary adjustment, Contract renewal, etc., and preparation of related letters.

6. Provide support to employees in various HR-related topics such as leave, benefits, compensation, claims, and queries related to systems, and resolve any issues that may arise.

7. Help to organize events and implement initiatives to promote employee engagement and develop a positive and cohesive culture.

8. Preparation of Monthly HR reports and consolidating of Regional HR reports for Quarterly Management meetings.

9. Administration of Medical and Flexi Benefits of Employee, including enrolment and terminations.

10. Completion of Surveys and MOM Business Census, if any.

11. Conduct salary benchmark

12. Other admin tasks and ad hoc duties as and when assigned by superiors.

JOB REQUIREMENTS

· Minimum 3 years of experience in a related field

· Hands-on experience with all work pass (WP, SP, EP) matters

· Microsoft Office skills (Excel and Words)

· Good interpersonal skills, positive attitude, and excellent team player

· Organize at work and have an eye for detail

· Strong verbal and written communication skills

· Good knowledge of statutory regulations

To strengthen our marketing team and build the market in Southeast Asia, we are looking for Marketing Specialist who are eager to stay connected to scientific research and promote academic publishing service in academic field.

The position of Marketing Specialist is a full-time position based in Singapore.

Responsibilities and Main Duties:

• Strategize, execute, and oversee digital marketing campaigns spanning various social media platforms, email marketing, and display advertising.
• Conduct thorough research on industry trends and competitor activities to inform and enhance marketing strategies and decision-making procedures.
• Analyze data to identify trends, optimize campaigns, and generate reports for insight sharing.
• Collaborate with the journal teams in the Editorial Department to orchestrate marketing initiatives across various journals in Singapore and Asia-pacific region (APAC) including promoting the journals on social media platforms, at academic conferences or scholar meetings.
• Coordinate promotional marketing activities such as author training sessions or workshops at prominent universities and institutions in Singapore and the APAC region.
• Provide support for scholar training and facilitate collaboration negotiations with leading universities and institutions in Singapore and the APAC region.
• Represent the company at select academic conferences overseeing booth setup and taking responsibility for on-site operations.
• Cultivate and sustain relationships with key scholars and academic media outlets in Singapore and APAC region.
• Assist the line manager (marketing manager) and superiors in implementing new marketing initiatives or projects.
• Address inquiries related to all services offered by MDPI Singapore
• Provide administrative support in handling databases and logistics involved in clients outreach and promotional activities.

Requirements:

• At least a Bachelor’s degree in Marketing, Business Administration, Management, or a related business discipline but Master degree preferred
• At least 2 years of relevant experience in marketing.
• Proficiency in Digital Marketing is essential.
• Previous exposure to client interactions or a client-facing role is beneficial.
• Outstanding communication and written skills.
• Ability to collaborate effectively within a dynamic, international setting.
• Exceptional organizational and time management capabilities.
• Advanced proficiency in MS Office applications (Word, Excel, PowerPoint)

What We Offer:

• Professional and personal development
• An international work environment
• Flat organizational structures
• Trips to the other MDPI offices
• Attending Scientific Conferences
• Competitive salary and benefits

Additional Information:

• You must have the right to work and live in Singapore

As a successful candidate, you will receive full training in marketing work, working closely with worldwide colleagues in marketing department. Training supervised by an assigned tutor will take place on the job during the first six months. Depending on your background, you will be assigned to work on basic marketing projects. 2 years of relevant experience in marketing is required; however, a familiarity with the brand and communication is an advantage. This is a great opportunity to start a first job in a dynamic multinational company that offers a range of career development options to talented, enthusiastic, and hard-working people.

If you are interested in this position, we look forward to receiving your application.

About MDPI:

A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 400 diverse, peer-reviewed, open access journals supported by over 84,200 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.

MDPI has its headquarters in Basel, Switzerland with additional offices in Europe and Asia. We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation.

Mandatory Skills

Job and Responsibilities :-

Need to assist application team running Treasury & Market Trading System to achieve the team’s goals and objectives. In the course of this engagement, deep immersion into the daily BAU support and development work culture will be required to allow the engineer to fully understand the daily grind which the application team experiences and with that to come out with better improvement in operation.

Requirements :-

• Bachelor’s or Master’s degree in Computer Science, a related technical field that involves programming, or equivalent practical experience.
• Highly motivated, pro-active and capable of working under pressure without compromising development processes and productivity.
• Strong, committed and reliable team player, able to take direction but also willing to contribute to discussions on design and strategy.
• Possess strong interpersonal and communication skills to be able to deal with and form good relationships with the business and other technology groups through day to day support and project work
• Interest in financial technologies, new technology tools and the ability to learn.
• Ability to debug and optimize code and to automate routine tasks.
• Systematic problem-solving approach coupled with effective communication skills and a sense of ownership and drive.

Mandatory Skills :-

• Experience in one or more of the following: Python/Java.
• Very good analytical and problem-solving skills with good understanding of technical risks emerging out of architecture decisions.
• Experience with developing applications and setting up automations in a Linux environment, with sound knowledge of algorithms, data structures, complexity analysis and software design.
• Development skills with experience in real time, distributed and highly secured environments.
• Experience with developing test cases and ensuring appropriate test coverage through unit and automated testing.
• Experience with CI/CD pipelines and release strategies

Working Hours :-

• BAU – Monday to Friday, 9AM-6PM
• Sat/Sun – only if there is any release/OS patching/BAU Support for other downstream CR activities
• 24x7 standby on call - only if night batch job failed. BAU duty support is on a 2 weeks cycle on rotation basis with other 4 members

Mandatory Skills

Job and Responsibilities :-

Need to assist application team running Treasury & Market Trading System to achieve the team’s goals and objectives. In the course of this engagement, deep immersion into the daily BAU support and development work culture will be required to allow the engineer to fully understand the daily grind which the application team experiences and with that to come out with better improvement in operation.

Requirements :-

• Bachelor’s or Master’s degree in Computer Science, a related technical field that involves programming, or equivalent practical experience.
• Highly motivated, pro-active and capable of working under pressure without compromising development processes and productivity.
• Strong, committed and reliable team player, able to take direction but also willing to contribute to discussions on design and strategy.
• Possess strong interpersonal and communication skills to be able to deal with and form good relationships with the business and other technology groups through day to day support and project work
• Interest in financial technologies, new technology tools and the ability to learn.
• Ability to debug and optimize code and to automate routine tasks.
• Systematic problem-solving approach coupled with effective communication skills and a sense of ownership and drive.

Mandatory Skills :-

• Experience in one or more of the following: Python/Java.
• Very good analytical and problem-solving skills with good understanding of technical risks emerging out of architecture decisions.
• Experience with developing applications and setting up automations in a Linux environment, with sound knowledge of algorithms, data structures, complexity analysis and software design.
• Development skills with experience in real time, distributed and highly secured environments.
• Experience with developing test cases and ensuring appropriate test coverage through unit and automated testing.
• Experience with CI/CD pipelines and release strategies

Working Hours :-

• BAU – Monday to Friday, 9AM-6PM
• Sat/Sun – only if there is any release/OS patching/BAU Support for other downstream CR activities
• 24x7 standby on call - only if night batch job failed. BAU duty support is on a 2 weeks cycle on rotation basis with other 4 members

Summary

Under the supervision of the Singapore IT Manager, the IT Support Engineer provides basic IT support for the various IT services and components at the Singapore manufacturing facility

Job Description

1. Administrative/General:

• Be the front-end IT support person for majority of user requests, escalating tickets when necessary to IT Manager
• Be aware of company standards and procedures, and works to improve understanding and enhancing of them.
• Be able to accept and pursue clearly defined objectives.
• Promote proper IT usage and IT Security to the business and users.

2. Operational

• Respond to emails and phone calls regarding desktop and help desk requests
• Record, track, and close tickets through help desk/problem management software
• Assist with the creation of new accounts and editing/termination of existing account in MS Active Directory, mailbox, distribution lists, resetting passwords, etc.
• Troubleshoot/Resolve virus/malware infections
• Get regular direction from the IT Manager
• Work with other broader Phenol Global IT Teams
• Work directly with users at the site to resolve their IT issues and questions.
• Install and provide first-level support and troubleshoot site IT issues – including PC’s, servers, tablets, networks, telecom, AV equipment, printers, copiers, security cameras, security badge readers, smart phones, and site PBX
• Coordinate with service providers to resolve equipment issues.
• Install and provide first-level support for a variety of computer software and utilities like MS-Office
• Assist with the testing of security patches.
• Assist with the reporting and investigation of security incidents.
• Assist with the proper disposal of IT assets.
• Engage external vendors for quotations and renewal quote as directed by IT Manager
• Provide support during planned and unplanned IT outages.
• Respond and troubleshoot automated equipment monitoring alerts.
• Support the site data center environment, conduct periodic safety and security inspections, and participate in IT disaster recover exercises.
• Create and maintain various documentation and help guides
• Provide support for IT projects at the site

3. Strategy & Planning

• Provide input to the site and business IT Management to assist in developing long-term strategies and capacity planning for IT services

An Offshore company provide general offshore support services, drilling rig, support functions and cargo transport operations to the Oil and Gas Industrial.

Responsibilities

• Provide constant day to day administration support for related ERP& Vessel Management System.
• Able to provide guidance / training to users .
• Keep abreast of all updates to the ERP & Vessel Management system and disseminate relevant information to users of the system.
• Provide technical assistance to prepare and maintain company data and operation procedures.
• Assist in training staff to use required software and other business operation systems.
• Other ad-hoc duties as assigned.

Competencies

• Excellent communication and interpersonal skills.
• Customer-oriented behaviour.
• Knowledge of computer hardware, including experience with operating systems e.g. Windows, Mac OS.
• Basic programming skills and logic.
• Strong interpersonal and communication skills.
• Good team player who is agile and adaptable.
• Passion for technology and people.
• Candidates without experience are welcome to apply. Training provided.

Education Qualifications

• Diploma in Information Technology, Computer Science, Software Engineering or a related field.
• Minimum of 3 years of relevant experience.

Overview:

The IT Executive (Hardware) within the company functions as an internal systems engineer, primarily responsible for overseeing the company's IT infrastructure related to hardware, encompassing servers, the company network, PCs, and other IT equipment. This role involves close collaboration with other IT members who primarily handle software and support to various departments requiring IT assistance. Additionally, a partial aspect of the role involves providing support for software-related matters.

Play a vital role in upholding a resilient IT environment, enhance the end-user experience.

Key Responsibilities:

• Install, configure or migrate IT infrastructure (hardware), such as server and networks and peripherals, including printers, scanners, and other devices.
• Apply and maintain proper configurations, updates and patches to operating systems, software applications, and drivers to ensure IT security and optimize performance Address hardware and software issues by troubleshooting and offering technical support to employees.
• Maintain an up-to-date inventory of all hardware and software, ensuring proper functioning of equipment.
• Collaborate with the IT team to devise and execute new hardware and software solutions.
• Source, monitor and manage vendors to ensure optimal service delivery in line with company policies and procedures
• Manage projects including the design and deployment of new IT systems and services within the organization.
• Propose and monitor the department budget, especially hardware related expenditure
• Conduct training sessions for employees to ensure proper utilization of hardware and software.
• Manage disposal of IT equipment such as laptops, desktops, servers, external storage media/device, etc.

Requirements:

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or an equivalent field.
• Minimum of 3 years of experience in IT hardware, server, and network support.
• Hands-on in setting up, configuring, and resolving issues with Microsoft Windows Servers.
• Demonstrate familiarity with networking principles and protocols.
• Knowledge of network security principles and experience with Firewall
• Knowledge of system applications such as MS SQL Server, backup software, Application Server, and Checkpoint firewall.
• Experienced in troubleshooting, system administration, and supporting firewalls and network devices.
• Demonstrated proactive problem-solving approach.
• Strong communication and interpersonal skills.

Service Admin Specialist

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

Objectives

The Service Admin Specialist is responsible for delivering exceptional service to the assigned customers and is able to deliver and exceed customers expectation of all the after-sales services.

Roles & Responsibilities:

• Provides shared support to Sales and Operations team.
• Handle customer calls and emails enquiry.
• Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
• Effectively schedule breakdown, installation service and preventive maintenance appointments for Service Engineers.
• Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators) .

Key Competencies

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office.
• Strong coordination skills
• Strong attention to details

Qualification:

• NITEC/Diploma/Degree in Business Administration/Engineering or equivalent discipline.
• Minimum 2-3 years of relevant working experience

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Learning culture where every employee is engaged in learning and development growth.
• Company transport is provided (pick-up points: Boon Lay & Serangoon).

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Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role.

Responsibilities:

• Provides creative measures and Initiate improvement to work process in the area of safety, waste elimination, cost improvement and productivity improvement.
• Participates in reliability engineering analysis to drive continuous uptime improvement through defect elimination, troubleshooting and conducting detailed failure analysis.
• Provides trainings and share knowledge. Verify, validate, analysis past equipment history & current data.
• Troubleshoots and repairs faulty equipment. Execute predictive, preventive and corrective maintenance program for mechanical equipment on a timely basis.
• Provide support to the plant operations to improve reliability of equipment. Perform non-destructive testing and analysis on mechanical equipment such as Vibration Analysis and Ultrasonic Thickness Measurement.

Requirements:

• ‘O’ Level; Professional Certificate/NITEC in Mechanical Technology or equivalent.
• Minimum 3 years’ relevant experience in chemical or petrochemical industry.
• Hands-on experience on fix and rotating equipment maintenance.
• Good team player and able to respond to after office hour call-up as and when needed.

Job Responsibilities

1. Develop and maintain a deep understanding of our products, services, and industry trends.
2. Identify new business opportunities by conducting market research, prospecting, and lead generation.
3. Qualify leads and manage the sales pipeline from lead to close, ensuring that targets are met.
4. Conduct sales presentations and product demonstrations to prospective customers.
5. Collaborate with the sales team to develop strategies for reaching sales targets.
6. Identify opportunities for upselling and cross-selling to existing clients.
7. Negotiate contracts and pricing agreements with clients.
8. Provide regular updates to management on sales activities, results and trends.

Job Requirement

• Bachelor's degree.
• 5 years relevant experience in sales and related industries.
• Experience in sales development, prospecting, lead generation, and sales pipeline management.
• Experience in selling enterprise software and SaaS solutions.
• Drive software adoption and ensure customer satisfaction.
• Added advantage to have good understanding of the supply chain and ecommerce logistics.
• Manage and grow relationships with existing clients and identify opportunities for upselling and cross-selling.
• Great networking skills.
• Good command of both written and spoken English.

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations (Web Applications) to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. He/She should possess expertise in classic ASP, .NET programming languages, MS SQL, Oracle, and demonstrate a strong analytical mindset. As a Web Applications Specialist, he/she will play a key role in analysing user requirements and providing effective solutions to meet our organization's needs.

If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Classic ASP and .NET Development

• Design, develop, and maintain web applications using classic ASP and .NET programming languages.
• Ensure the efficiency, scalability, and performance of applications.

Database Management

• Proficient in working with MS SQL and Oracle databases.
• Develop and optimize database queries, stored procedures, and triggers.

User Requirement Analysis

• Collaborate with stakeholders to gather and analyze user requirements.
• Translate business needs into technical specifications.

Troubleshooting and Debugging

• Identify and resolve issues related to web applications, databases, and integration points.
• Conduct thorough testing to ensure the reliability and stability of applications.

Proficient in Power Automate to streamline and automate business processes

• Experience in creating workflows and connectors to enhance system integration.

SharePoint Management

• Hands-on experience in managing SharePoint sites, including configuration, customization, and administration.
• Knowledge of SharePoint best practices for document management and collaboration.

Documentation

• Create and maintain comprehensive documentation for developed applications, databases, and solutions.
• Keep documentation up-to-date with any changes or enhancements.

Collaboration

• Work closely with cross-functional teams, including developers, designers, and system administrators.
• Provide technical expertise and support to team members.

Maintain service level agreements and service improvements, and other areas

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.
• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Degree in Information Technology, Computer Science or other related discipline
• Possess a good Information Technology background in software and application development and support with at least 2 years of relevant experience
• Proficient in troubleshooting software and application
• Proficient in asp, asp.net languages, MSSQL, and oracle DB
• Experienced in managing Teamsite
• Experienced in Power Automate will be an added advantage
• Demonstrated decision-making and problem-solving skills
• Is detail-oriented and capable of multi-tasking
• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization
• Serve as the functional subject expert for the systems that he/she will be handling
• Possess good teamwork and interpersonal skills
• Good oral and written communication skills

Direct Responsibilities

· Must have 7+ years of technical experience.

· Review designs from Technical Teams/Vendor (where applicable)

· Review solutions from Technical Teams/Vendors (from functional view point that it fulfils the requirements objectively)

· To review SIT cases, analyse defect(s) raised by Test team; Liaise with internal Product Owner and/or vendor on fixes delivery date

· To define UAT cases/plan and be a liaison between project stakeholders and testing team during Testing Phase. Ensure defects reported are tracked, follow-up and closed timely. Establish and maintain close communication with Business and Operation to support day-to-day operation

· Provide support on clarification during SIT/UAT, Regression testing and Rehearsal testing

· To working independently to resolve issues and/or identify solutions and escalate in timely manner.

· To supports and plan for users’ participation in Deployments and Implementation Users Sanity and/or Penny Testing (PVT)

· Perform business and functional analysis (end to end) for Cash Management services wrt to the reporting platform and products for Asia Pacific countries;

· Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives that is inline with Solution

· Strong verbal and written communication skills, attention to details, strong work ethic, team spirit, exceptional customer serving attitude. Operations experience will be added advantage

· Produce requirements in the form of Users Story to vendors and review vendor FS (where applicable), review and sign-off the artefacts and solutions produced by the vendor (where applicable). Drive User Story grooming with vendor and closes all doubts from vendor.

· To identify and map information requirement between bank internal systems and external parties i.e. Clearing House, Partner Banks, Local Service Providers or Outsourced Service Providers. Continuous update of the Application Interface Specification

Contributing Responsibilities

· Develop new products jointly with other application/project teams

· Contribute towards the end-to-end solutioning for these new products

· Contribute towards defect leakage and quality improvement initiatives

· To share support and expertise by providing training and knowledge sharing sessions

Responsibilities:

• Collaborate with the IT Manager on diverse projects, providing assistance and support, with a primary responsibility for the maintenance of POS systems island wide.
• Offer comprehensive IT support and training to internal users, ensuring a seamless experience for employees.
• Manage IT assets and oversee equipment procurement, maintaining efficient IT resource utilization.
• Perform on and off-boarding tasks for employees, ensuring smooth transitions.
• Handle the setup and deployment of new PCs, ensuring optimal functionality.
• Take charge of IT infrastructure support across offices, warehouses, and retail outlets.
• Install and maintain IT equipment and operating systems, ensuring reliability and performance.
• Troubleshoot hardware, software, printers, and network equipment issues for PCs.
• Manage users and email accounts, ensuring proper access and security.
• Assist in various ad-hoc duties as assigned by the IT Manager, contributing to the overall IT operations.

Requirements:

• Relevant educational background in Information Technology or a related field.
• Proven experience in IT support, hardware/software troubleshooting, and infrastructure management.
• Familiarity with IT asset management and procurement processes.
• Strong knowledge of PC setup and deployment procedures.
• Ability to collaborate effectively in a dynamic team environment.
• Comfortable travelling around retail stores across Singapore.
• Able to perform work independently.
• Fresh graduates are welcome to apply!

At HOOGA & AKEMI, we value our people as much as we value the simple happiness in daily living. So, if you're looking for a fun and exciting place to work where you can help bring joy to people's lives through the products we offer, we want to hear from you!

Direct Responsibilities

· Must have 7+ years of technical experience.

· Review designs from Technical Teams/Vendor (where applicable)

· Review solutions from Technical Teams/Vendors (from functional view point that it fulfils the requirements objectively)

· To review SIT cases, analyse defect(s) raised by Test team; Liaise with internal Product Owner and/or vendor on fixes delivery date

· To define UAT cases/plan and be a liaison between project stakeholders and testing team during Testing Phase. Ensure defects reported are tracked, follow-up and closed timely. Establish and maintain close communication with Business and Operation to support day-to-day operation

· Provide support on clarification during SIT/UAT, Regression testing and Rehearsal testing

· To working independently to resolve issues and/or identify solutions and escalate in timely manner.

· To supports and plan for users’ participation in Deployments and Implementation Users Sanity and/or Penny Testing (PVT)

· Perform business and functional analysis (end to end) for Cash Management services wrt to the reporting platform and products for Asia Pacific countries;

· Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives that is inline with Solution

· Strong verbal and written communication skills, attention to details, strong work ethic, team spirit, exceptional customer serving attitude. Operations experience will be added advantage

· Produce requirements in the form of Users Story to vendors and review vendor FS (where applicable), review and sign-off the artefacts and solutions produced by the vendor (where applicable). Drive User Story grooming with vendor and closes all doubts from vendor.

· To identify and map information requirement between bank internal systems and external parties i.e. Clearing House, Partner Banks, Local Service Providers or Outsourced Service Providers. Continuous update of the Application Interface Specification

Contributing Responsibilities

· Develop new products jointly with other application/project teams

· Contribute towards the end-to-end solutioning for these new products

· Contribute towards defect leakage and quality improvement initiatives

· To share support and expertise by providing training and knowledge sharing sessions

Mandatory Skills

Job and Responsibilities :-

Need to assist application team running Treasury & Market Trading System to achieve the team’s goals and objectives. In the course of this engagement, deep immersion into the daily BAU support and development work culture will be required to allow the engineer to fully understand the daily grind which the application team experiences and with that to come out with better improvement in operation.

Requirements :-

• Bachelor’s or Master’s degree in Computer Science, a related technical field that involves programming, or equivalent practical experience.
• Highly motivated, pro-active and capable of working under pressure without compromising development processes and productivity.
• Strong, committed and reliable team player, able to take direction but also willing to contribute to discussions on design and strategy.
• Possess strong interpersonal and communication skills to be able to deal with and form good relationships with the business and other technology groups through day to day support and project work
• Interest in financial technologies, new technology tools and the ability to learn.
• Ability to debug and optimize code and to automate routine tasks.
• Systematic problem-solving approach coupled with effective communication skills and a sense of ownership and drive.

Mandatory Skills :-

• Experience in one or more of the following: Python/Java.
• Very good analytical and problem-solving skills with good understanding of technical risks emerging out of architecture decisions.
• Experience with developing applications and setting up automations in a Linux environment, with sound knowledge of algorithms, data structures, complexity analysis and software design.
• Development skills with experience in real time, distributed and highly secured environments.
• Experience with developing test cases and ensuring appropriate test coverage through unit and automated testing.
• Experience with CI/CD pipelines and release strategies

Working Hours :-

• BAU – Monday to Friday, 9AM-6PM
• Sat/Sun – only if there is any release/OS patching/BAU Support for other downstream CR activities
• 24x7 standby on call - only if night batch job failed. BAU duty support is on a 2 weeks cycle on rotation basis with other 4 members

Direct Responsibilities

· Must have 7+ years of technical experience.

· Review designs from Technical Teams/Vendor (where applicable)

· Review solutions from Technical Teams/Vendors (from functional view point that it fulfils the requirements objectively)

· To review SIT cases, analyse defect(s) raised by Test team; Liaise with internal Product Owner and/or vendor on fixes delivery date

· To define UAT cases/plan and be a liaison between project stakeholders and testing team during Testing Phase. Ensure defects reported are tracked, follow-up and closed timely. Establish and maintain close communication with Business and Operation to support day-to-day operation

· Provide support on clarification during SIT/UAT, Regression testing and Rehearsal testing

· To working independently to resolve issues and/or identify solutions and escalate in timely manner.

· To supports and plan for users’ participation in Deployments and Implementation Users Sanity and/or Penny Testing (PVT)

· Perform business and functional analysis (end to end) for Cash Management services wrt to the reporting platform and products for Asia Pacific countries;

· Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives that is inline with Solution

· Strong verbal and written communication skills, attention to details, strong work ethic, team spirit, exceptional customer serving attitude. Operations experience will be added advantage

· Produce requirements in the form of Users Story to vendors and review vendor FS (where applicable), review and sign-off the artefacts and solutions produced by the vendor (where applicable). Drive User Story grooming with vendor and closes all doubts from vendor.

· To identify and map information requirement between bank internal systems and external parties i.e. Clearing House, Partner Banks, Local Service Providers or Outsourced Service Providers. Continuous update of the Application Interface Specification

Contributing Responsibilities

· Develop new products jointly with other application/project teams

· Contribute towards the end-to-end solutioning for these new products

· Contribute towards defect leakage and quality improvement initiatives

· To share support and expertise by providing training and knowledge sharing sessions