Job Info:

• Salary: Basic from $3000 - $4000 + AWS + VB
• Working Hour: Monday - Friday (8am - 5:45pm)
• Location: Jurong East MRT/ Joo Koon MRT

Job Scope:

• Provide End User Communication (EUC) Support to users, including laptops, monitors, mobile devices, and Office applications
• EUC Devices product life cycle management
• EUC software licensing compliance management
• EUC trend analysis and recommendation
• Report issue resolution within Service Level Agreement (SLA)
• Manage IT assets as per recommended useful life
• License compliance
• Monitor Server backup, update, maintenance etc
• Assist in network equipment upgrade, maintenance etc
• Assist in vendor management for infra-related projects

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Description:

• Provided daily IT helpdesk support & troubleshooting problems with all IT-related equipment (E.g. Laptop, phone, printer)

• Doing laptop deployment (old/new/replacement/refurnish)

• Administering Inventory control of all IT assets (hardware and software)

• Install, upgrade, support, and troubleshoot printers, computer hardware, and any other authorized peripheral equipment & Windows and Microsoft Office

• Deal with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

• Maintaining and tracking security updates on all devices

• Assist to guide onboarding IT-related matters

• Train and guide staff on hardware and software usage

• Provide user data and application recovery

• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

• Maintain and update website backend using WordPress

• Procurement of all IT-related things needed for the office.

• Support in testing and deployment of new applications and systems.

•Web/Email Server Support (Email Server Administrative Support, Add/Remove Email accounts, Set Email Forwarders, monitor and manage Email Quotas, Tracking spams and Trojans and imposing email filters & Assisting users in all day-to-day email-related issues and incidents)

•Submit proposal for IT budget and planning

Requirement:

•Minimum ITE / Diploma in IT or equivalent

•At least 2 years of relevant experience in desktop support, end-user support (hardware & software), and administration

•Good troubleshooting skills and knowledge of Windows Operating systems, Mac OS, and Office 365 applications

•Good knowledge of IT Security Management

•Good communication skills and personality

•Good team player and enthusiastic

•Self-initiator in performing tasks

•Able to work independently with minimum supervision

•Resourceful and responsive

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

Responsible:

• Manage community campaigns, fostering growth, engagement, and cohesion.
• Develop and implement social media strategies, including content creation and management.
• Manage community engagement by responding to user interactions and addressing issues.
• Monitor brand reputation and sentiment across social media platforms.
• Direct the creation of creative content to enhance brand presence.
• Coordinate and execute paid advertising campaigns on social platforms.
• Assist in organizing online events and promotions to drive community participation.
• Analyse data and trends to develop improvement strategies, collaborating with teams to ensure alignment with overall marketing objectives.

Requirements:

• Diploma / Bachelor’s degree in marketing, Communications, or related field.
• Proven experience in community management, social media management, or related roles in Gaming industry.
• Strong understanding of social media platforms and their respective audiences.
• Excellent written and verbal communication skills.
• Creativity and ability to generate engaging content.
• Experience with social media advertising platforms and campaign management.
• Collaborative mindset and ability to work well within a team.
• Familiarity with industry trends and best practices in social media marketing.
• Adaptability and willingness to learn and implement new strategies and tools.

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Job Description:
-Process Analysis: Evaluate current supply chain and logistics processes, workflows, and systems to identify areas for improvement and efficiency gains.
-Data Collection and Analysis: Gather and analyze data, performance metrics, and key performance indicators (KPIs) to quantify process inefficiencies and track improvements over time.
-Solution Development: Collaborate with teams to develop and propose practical solutions, including process redesign, automation, or technology enhancements.
-Change Management: Facilitate change management efforts by communicating proposed improvements, obtaining buy-in from stakeholders, and ensuring successful implementation.
-Continuous Improvement: Lead or participate in continuous improvement projects, employing methodologies such as Lean, Six Sigma, or Total Quality Management (TQM) to drive ongoing process enhancements.
-Training and Documentation: Develop training materials, standard operating procedures (SOPs), and documentation to ensure that optimized processes are effectively adopted and maintained by teams.

Job Requirements:

-Basic knowledge of SAP/WMS would be advantage
-Proficiency in basic Ms Office Applications / Microsoft Power Platform Applications
-Diploma / Degree in any logistics related field preferred
-At least 1-3 years of relevant working experience

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START YOUR REWARDING CAREER WITH US NOW!
************************************************************

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Leroy Lok
EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

We are looking for a skilled and detail-oriented Financial Cost Specialist to join our team. The Financial Cost Specialist will be responsible for tracking project costs, managing daily cost reports, and handling invoicing and vendor interactions. The ideal candidate will have experience with SAP and possess strong analytical skills to effectively manage project budgets and expenses.

Responsibilities:

• Track turnaround cost with spreadsheets vs use of a track system.

• Daily cost report, cost curve with projections

• Handle invoicing and deal with vendors on the front end and back end.

• Utilize spreadsheets and software tools to accurately track project turnaround costs.

• Monitoring procurement activities for cost savings

• Monitor expenses against budget allocations and identify areas for cost savings.

• Handle invoicing processes, ensuring accuracy and timeliness in billing.

• Communicate with vendors on both the front end and back end to address inquiries, resolve issues, and negotiate terms.

• Prepare report for turnover cost, budgeting and cost variances analysis.

• Improve the productivity and provide cost reduction measure.

• Responsible for safety and health to achieve Zero Accident.

Requirement:

• Proficient in SAP

• Proven financial experience in cost control specialist

• Excellence communication skills and leadership

• Good knowledge of with chemical process and common equipment operating and maintenance

• Understanding on common Industrial Rules & Regulations

************************************************************

START YOUR REWARDING CAREER WITH US NOW!

************************************************************

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

• To conduct internal and external audits and maintained the audits schedule.
• Responsible for Compliance activities in the plant.
• Responsible for managing the supplier quality program.
• Responsible for SAP & POMS changes and verification of recipes, inspection plan etc.
• To ensure all complaints are properly investigation per Abbott's requirements and responded to affiliates in a timely manner.
• Works with cross-functional teams to identify cause, track progress and drive resolution of quality issues.
• To ensure metrics for complaints are collated and trend.
• Responsible for the QA related activities for New product introduction.
• Knowledge of basic principles, methods, technologies and practices of a professional/ technical field.
• General knowledge of procedures and activities within own work area.
• Focused on learning the key aspects and duties of the job being performed.
• Applied research, information gathering and analytical skills.
• Handle detailed, structured problems.
• Works on assignments where judgements is required a majority of the time.
• Works under general direction, seeks assistance as needed.
• Contributes to own team/ closely related teams through quality and accuracy of own output.
• Conveys information in a concise and professional manner.
• Ask effective questions and solicits feedback to understand needs.
• Anticipates future needs based on past transactions
• Ensure product registration is completed in a timely and accurate manner.
• Any other duty as assigned by supervisor.

Responsibilities:

• Ensure all quality systems are in compliance with Abbott's corporate and division policy, procedures, applicable regulatory and standard.
• Responsible for document control and certifications (product quality related).
• Applies advanced knowledge of technical/ administrative skills to leverage the skills of others. To ensure all document change packages are processed timely and accurately.
• To conduct internal and external audits and maintained the audits schedule. Responsible for compliance activities in the plant.
• Responsible for SAP changes and verification of recipes, inspection plan, etc.
• Develops an understanding of internal operations and how related teams interact to achieve results.
• Work is guided by operational and project objectives. Improves process efficiencies in support of objectives. Uses a variety of data analysis tools and methodologies. Applies independent judgment to solve systemic problems.
• Recommends actions and regularly exercises discretion with regards to key business processes within the team.
• Plans and oversees the daily activities of a team.
• Promotes collaboration and accountability to meet team goals. Maintains internal and/ or external customer relationships.
• Frequently interacts with subordinate supervisors and functional peer groups. Resolves problems requiring broad-based analysis.
• Presents problem analysis and recommends solutions in a creative and logical manner.
• Any other duties as assigned by supervisor.

Requirements:

• Bachelor of Science Degree in Food Science, Food Technology, Dairy Science or related discipline
• 1 to 3 years of relevant experience or equivalent combination of education and work experience preferred.
• Good leadership and problem-solving skill. Good communication and report writing skill.
• Project management skills or experience in project management is essential.
• Team player with imitative, drive, good communication skills and a strong command of written English.
• Proven problem-solving capability, customer focus and commitment to continuous. Knowledge of HACCP and ISO systems would be preferred.
• Working exposure and understanding of manufacturing process.
• Knowledge in food engineering, thermal heat processing and fluid flow characterization, as well as experience in a dairy/ nutritional industry, would be advantageous.

*Kindly note this position is based in Tuas

Responsibilities:

• Provides enterprise level end user computing services include video conference and MS Teams services
• Manages and handle EUC Automation tools
• Works with team and outsourced service providers to enhance end user service delivery
• Ensures services delivery of 3rd party vendors in line with SLA
• Provides L1/L2 support for systems user administration
• Conducts and manages privilege access management
• Conducts and manages internet proxy and to work with vendor to troubleshoot and resolve issue

Requirements:

• Good knowledge of Microsoft Office 365, desktop productivity software, audio video conference system
• knowledge or experience with ITIL
• Good teamwork, collaboration, interpersonal, and communication skills
• Good analytical and problem-solving abilities
• Good communication with business users and vendors
• Ability to work under business focused and fast-moving environment
• Always projecting a positive outlook in a fast-paced, sometimes stressful environment

Our Addresses and Working Hours:

Seatrium Limited

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thur: 8:00am - 5:15pm

Fri: 8:00am - 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

• Manage cloud and on-premises systems, including system security, monitoring tools, Google Workspace, websites, office automation systems, and databases. This involves daily operations, provisioning, and support.
• Provide Level 2 technical support, resolving issues through both on-site and remote troubleshooting methods.
• Manage vendors to ensure good quality service delivery on time and issues are resolved with agreed SLA
• Act as the primary point of contact for all matters related to systems and databases, including solution development.
• Research, evaluate and recommend hardware and software solutions, present evaluation comparison analysis to the management, prepare detailed plans and specifications for systems requirements.
• Oversee the lifecycle management of all system assets, including inventory tracking, technology refreshes, preventive maintenance, and disposal.
• Coordinate and schedule maintenance for compute and storage resources, communicating maintenance schedules and impact on system availability to users.
• Maintain comprehensive documentation of systems, including diagrams, technology stacks, contracts, subscriptions, and licenses.
• Collaborate with external contractors to ensure seamless delivery of systems and services.
• Conduct regular cybersecurity assessments to identify and mitigate risks, ensuring the security and integrity of all systems and data.
• Investigate and respond to cyber incidents in a timely and effective manner, following the incident response procedure
• Collaborate with other Group entities within the Cybersecurity team to enhance the overall security posture of the organization and group
• Demonstrate the ability to handle stress effectively, particularly in high-pressure situations.
• Document and update IT infrastructure, policies, and SOP documents. Involve in audits
• Conduct systems/user ID and access review and involve in audits.
• Perform additional IT-related tasks as assigned.

Requirements

• Diploma or Bachelor's degree in Computer Science or a related field.
• A minimum of 5 years of experience in IT.
• Certifications in MCSE or MCSA, with additional certifications in Google and Azure administration or similar.
• Proficiency in configuring and managing on-premises servers, storage, databases, and AWS resources.
• Skilled in configuring and managing document management and workflow systems.
• Proven ability in designing, implementing, and maintaining data backup and recovery systems.
• Knowledge or experience in network administration and Cyber security is preferred.
• Strong critical thinking, analytical abilities and ability to handle stress.
• Strong in vendor management and troubleshooting skills
• A fast and collaborative team player.
• Able to work and collaborate effectively with cross functional teams within the larger group.
• Strong verbal and written communication skills, capable of creating good quality training guides and videos, explaining IT architecture, drafting clear and precise IT announcement.

Key Responsibilities

• Manage network & systems, firewall and storage related issues of the company
• Provide end-user support for all PC/laptop hardware, applications, and services.
• Provide end-user support and training for hardware and software.
• Install, configure and provide technical support to workstations, software, communication services, network printing.
• Maintain and provide IT support and troubleshooting for end users.
• Perform system administration and maintenance tasks including data protection/backup and disaster recovery sites.
• Management of software maintenance/updates (window, etc.), virus protection and end point protection.
• Administer, support , configure and troubleshoot MS Office 365 for end users.
• Troubleshoot Exchange related issues when alerted by monitoring software.
• Assist in the creation of the system design and functional specifications for all new development changing user requirements
• Analyses corporate database, identifies data integrity issues, proposes and implements solutions.
• Manage vendors to make sure they deliver according to the timeline
• Provides unique data and reports requested by users
• Any other IT related duties that is required from time to time.

Requirements

• Candidate must possess at least a Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent
• At least 5 years of working experience in the related field
• Have knowledge in managing Azure Server.
• Helpful personality, positive work attitude and customer oriented
• Possess good communication skills, analytical and problem-solving skills
• Windows Server and server virtualisation, or be Microsoft certified.

Job Description

• To provide excellent customer service and product knowledge to the customer.
• Responsible for the daily operation, merchandising, sale, stocking, issuing invoices and display of the parts
• Manage and control parts and warehouse material inventory, ensuring monthly stock take conducted and tally with system quantity.
• Coordinate with various departments on procurement requests.
• Sourcing for new suppliers for various materials.
• Assist to liase for office maintenance servicing.
• Maintain CCTV Database.
• Any other Ad-hoc duties.

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

• Source suitable candidates - through advertising campaigns, social media, networking, and referrals.

• Grow, manage and develop your candidate base.

• Understand client hiring requirements and provide profile recommendations for client consideration.

• Manage end-to-end recruitment process including sourcing for resumes, arranging interviews, offer management, conducting reference checks if required, etc.

• Specialization by category (temporary, permanent, executive staffing) and industry options available.

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may call or WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities:

• Be responsible for the videos of assigned brand portfolios
• Be working within the brands to create engaging videos to cover the depth and breadth of the offering including but not limited to – videos used for social media, website, digital displays, TV, etc
• Conduct Live Productions on live streaming platforms
• Manage and produce video edits across the entire process, from filming, production to editing and roll-out
• Participate in brainstorm sessions with the design and content team
• Provide weekly marketing report
• Undertake any other lawful duties as reasonably directed by management

Requirements:

• Education in visual and motion design, video-editing
• Any demonstrable experience or portfolio of video editing is a plus
• Competent knowledge of Adobe Premiere (preferred)/Adobe After Effects
• Comfortable with DLSR and video application
• Experience of production equipment operation including video cameras and recorders, audio recording equipment, file compression, graphics manipulation, lighting and etc.

Others:

• 5 days work week
• Great Career Prospects
• Comprehensive Welfare Benefits

• Reviewing and revising testing procedures.
• Conducting inspection checks on goods and production processes.
• Performing manual and automated quality checks.
• Ensuring employees adhere to safety and quality regulations.
• Reporting safety and quality infringements to the QA manager.
• Identifying possible areas for improvement in quality control processes.

Job Description

The NDT manager will be responsible for all aspects of the site NDT, and with the additional responsibilities of managing the Shipping and Receiving Department, reporting to the General Manager. The position is responsible for the supervision of NDT and Shipping and Receiving personnel, as well as all NDT functions on-site, as well as all projects associated with NDT and its requirements. This individual will have full technical responsibility for interpreting, planning, organizing, executing, coordinating, and tracking progress of assignments. The position will plan, and direct NDT projects concerned with unique and diverse problems which have an important effect on major programs or products within the company. They will maintain liaison with individuals and units within or outside the organization and have responsibility for acting independently on technical matters pertaining to their field. This is a full time NDT Manager position.

The University aims to replace current systems with a modern Student Management System (SMS) that enables a seamless, engaging, and empowering student experience. The new system will comprise multiple Commercial-off-the-shelf (COTS) cloud-based solutions, leveraging the rich functionalities of best practices in higher education and aligning with technological advances such as cloud computing, AI-driven capabilities, and mobile readiness. The SMS is expected to significantly enhance operational efficiency in student management.

The role entails managing external vendor staff, internal business users, faculty, and other CITS team members to ensure successful implementation. The successful candidate will join a project management team overseeing multiple projects, including inception, business case approval, tendering, requirement gathering, implementation, and post-implementation support.

Responsibilities:

• Collaborate with business analyst and business stakeholders to source and evaluate technical solutions to construct the business case. The business case will include project timeline, budget, evaluation of solution, ROI, etc.
• Collaborate stakeholders to establish consensus on work stream objectives and deliverables.
• Collaborate procurement team to manage the tender process and be part of the evaluation committee to evaluate the proposal and award the tender.
• Develop the project plan including detailed activities, resources, and timeline, and maintaining project documentation.
• Lead the project team members including business users to deliver the project output including functional requirement, business process maps, testing strategy, test plan, implementation plan and post-implementation support.
• Oversee progress of the activities and conduct regular reviews to recommend schedule changes or resource adjustments.
• Facilitate project delivery and work with internal Business/IT stakeholders and external vendor to establish the desired and stipulated project priority and timeline to meet the business operations.
• Enable change management through facilitating user training and coaching.
• Manage the change request process internally and externally to ensure timely escalation of any issues.
• Be part of support team after project go-live and continue to manage the vendor team to support the business users on long term if needed.

Requirements:

• Bachelor’s degree from a recognised University, preferably in Information Management/ Computer Science/Information Technology/Business Management.
• At least 12 years of IT project management experience, with experience in support and implementation of student management system in the tertiary education sector preferred.
• Possess strong project management skills to effectively manage internal and external stakeholders and deliver the project on time with quality.
• Have a proven track record or prior project experience in delivering large-scale COTS solutions and managing large number of internal and external stakeholders from different departments.
• Be a quick learner to grasp business domain knowledge and effectively lead business users in process re-engineering and other project activities.
• Be results-driven and capable of managing multiple concurrent implementation tracks.
• Have a solid technical background in the latest industry technologies. Knowledge and experience with Customer Relationship Management (CRM) system in higher education is an added advantage.
• Is passionate about creating solutions with a positive attitude to change.
• Act as a collaborative team player, fostering effective communication and collaboration within a dynamic team.
• Excellent communication skills to influence all levels of internal stakeholders and external parties.

The successful candidate will join Centre for IT Services and work closely with Student & Academic Services Department (SASD), Schools and other departments involved in the project.

The Group IT Service Delivery team strives to deliver a high-quality service and experience to the end-users in the organisation and constantly challenges the status quo to improve our capbility.

Our vision is to establish a modernized service delivery ecosystem through digitization, data analytics and intelligent process automation. You will be working with a team of energetic and passionate people who wants to bring new digital experience and productivity in the work culture.

The Service Delivery Specialist is responsible in facilitating the change of our work infrastructure for the future by enabling and empowering our staff members for the digital age. The candidate will work closely with various IT teams to understand the use of the various technology in the organisation, apply their creativity and create educational content that enhance the learning experience of the employees.

• Co-lead the change of our work infrastructure for the future by enabling and empowering our staff members for the digital age
• Colloborate with business stakeholder to curate programs to promote digital literacy within the organisation.
• Work with IT team to understand business requirements, provide mapping to ServiceNow workflow processes and automate processes to drive efficiency and productivity
• Improve colleague experience using IT services and building out solutions as appropriate
• Keep up with industry trends, and work with software developers on initiatives such as new robotic/workflow automation tools and mobile apps
• Provide insights, advice and hands-on technical expertise to staff members in need.
• Identify areas for improvement and develop solutions to improve engagement with users as well as business partners.
• Assist the Service Delivery leads to drive adoption of new standards and operation processes.

Requirements:

• Diploma or Degree in Computing, Information Technology or equivalent.
• Minimum 2-3 years of software development experience using Java. Javascript, Powershell, HTML, REST API, or JSON
• Team player with a strong passion in IT service delivery and improving end-user experience.
• Fast learner with strong adaptability to new innovative ideas and technologies
• Good technical knowledge in device-related technology, e.g., Windows, iOS and Android.
• Good communication, writing and presentation skills.
• ITIL Foundation certification is preferred.
• Experiences in IT Service Management platforms and systems such as ServiceNow, Intune or Workspace ONE will be an added advantage.

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

• Coordinates non-destructive tests on site (RT, UT, MT, PT, PMI, Phase Array)
• Ensures that the contractors' requests are consistent, workable and provided within the required periods.
• Provides day-to-day coordination between the requesting contractors and the contractor responsible for non-destructive examination, organises, manages and drafts the meeting minutes, follows up any actions and reminders.
• Ensures the production quality of NDE technical reports and that they are issued within the required periods.
• Directly supervises the contractor carrying out the NDE work, in terms of personal protection, quality, costs and performance, and takes any steps necessary to make any required corrections.
• Produces a weekly reports
• Table showing management of radioactive sources and their environment.
• Assists the QC team with all questions relating to NDE

Job Description

e2i’s Career Centre is one of the key national nodes where jobseekers seek new opportunities and work towards being employed and employable. We are currently building our career and jobs centre operation team. Specific to the role, as a Specialist, you will be an integral part of the Career Centre operations, which runs the day-to-day activities and events of the career centre.

Your responsibilities include:

• Harmonizing processes across all career and jobs centres
• Have good understanding of the current employment landscape and the openness to find out more about current employability trends
• Ensuring that our data from various data sources are managed well, the collection process is streamline and accurate
• Prepare information in a reporting format for sharing with management to make decisions which will impact the lives of jobseekers who use our services
• You would need some experience dealing with clients as you would also liaise with internal and external stakeholders on career centre related queries
• Willing to be deploy to do career centres check at different touchpoints
• Able to work across-teams to manage events/activities deployment and tracking of masterlist
• Assisting in the cleaning and keying of data, and tracking of clients’ cases into case management system
• Creating solutions for process improvement in the provision of career services

Job Requirements

• Driven, result oriented and able to work independently.
• High proficiency in using systems, Microsoft Office tools, such as PowerPoint & Excel to analyse & present data.
• Meticulous, innovative and able to adapt to change – in the workplace and employment landscape.
• Team player with strong interpersonal, writing and communication skills.
• Able to relate to all levels of jobseekers/working people and cultivate a strong relationship with partners and stakeholders on career services matters.
• Able to work in a fast-paced environment and deliver the work within tight deadlines.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

System Operator / Associate Engineer (Operation)

Responsibilities:

• Conduct on-site daily maintenance check for simulator.
• Carry heavy equipment for training set up.
• Operate and support simulator training independently.
• Perform basic IT troubleshooting.
• Any other duties as assigned.

Requirements:

• NTEC / Diploma in Mechatronics / Electrical / Electronics / Computer Engineering.
• IT savvy.
• Willing to perform overtime during weekday and weekend (Occasionally).
• Able to work in the west of Singapore.
• Good working attitude with ability to work independently as well as in a team.
• Only Singaporeans need apply.

1) General

a. Department: Quality

b. Reports to: MQA Team Leader

2) Purpose

● Provide QA oversight for RSTO to ensure that investigational medicinal products (IMPs) and commercial medicinal products are manufactured in accordance with global Roche, Pharmaceutical Quality System (PQS) and local site requirements.

● Responsible for escalation of quality issues following the criteria defined in current governing documents

● Support and/or perform routine “Make, Assess, Release” operations to meet targets and timelines

● Participate in the design and implementation of department and cross-functional initiatives

● To undertake additional responsibilities as required by Quality Management to meet business needs.

3) Key Responsibilities

Technical and Functional:

● Perform batch record, batch reports, logbook, cGMP documents and audit trail review to ensure quality of product, compliance to Roche requirements and on-time batch disposition per defined adherence to lead time

● Perform the following activities with QA oversight in accordance with Health Authority, Roche site and global PQS requirements:

- Provide guidance on categorization of unplanned events

- GMP area, Utilities and equipment release

- Execute Periodic Floor Walk

- Review Environmental Monitoring and Clean Utility Trend Control Strategies

- RSTO site Environmental Monitoring, Clean Utility Trend and Pest Control Reports approval

- Annual Audit of QC Controlled Print Documents

● Perform assigned tasks and manage competing priorities while meeting timelines to achieve company goals and department objectives

● Perform Change control assessment

● Perform Like to Like Assessments

● Notify Senior Management of potential quality, regulatory and compliance issues

● Support regulatory inspections and partner audits

● Serve as lead for Quality initiated programs

● Serve as trainer for core role specific activities

- Prepare training materials and conduct training on MQA-related procedures and processes as required

● Work alongside MQA Supervisor/ Manager in the following manner:

- Foster positive team environment by being inclusive while appreciating individualism

- Represent MQA in cross-functional meetings and discussions

- Serve as MQA subject matter expert (SME) during HA audits

Safety, Health & Environment:

· Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.

· Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

· Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

4) Qualifications

· Degree in Life Sciences or Engineering discipline or equivalent

· 1 to 5 years of related working experience for degree holders or equivalent holders with combination of education and relative work experience

· Related working experience in a biotech or pharmaceutical operating environment is preferred

· Good knowledge of quality systems and QA principles, practices and standards for the pharmaceutical industry

· Strong knowledge of cGMP and GDP relevant to the pharmaceutical industry

· Able to make sound decisions on quality matters

· Demonstrated excellent organizational and planning skills in managing priorities

· Meticulous, systematic and of an analytical mind

· Good interpersonal, oral and written communication skill

· Proactive team player

· Proven ability to work well under pressure

· Flexible in work hours (including shift work) to meet business objectives

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team and help us make meaningful contributions to the world.

Key Responsibilities:

1) Manage, analyse, and report on quarterly order status for each Division. Ensuring all orders are shipped within the quarter for revenue recognize and On Time Shipment (OTS) metrics are met for each Division. Drive order cycle reduction and order processing accuracy. Work with Commercial and Customer Care to push for revenue pacing for each Division.

2) Review open orders and past dues for instruments, spares and consumables for Worldwide regions and take the vital actions to fulfil the orders.

3) Scheduling for Worldwide orders based on inventory availability and enabling prioritization to meet demand.

4) Collaborating closely with global planners or buyers to expedite part shortage to meet the order completeness and customer requested delivery dates.

5) Coordinate part shipment and consolidation with ADC personnel by determining the best shipping dates and assisting with some shipping document work where applicable.

6) Be the focus point in communication with sales/customer fulfilment group and advise order status to relevant parties in a timely manner.

7) Resolve issues with internal parties to ensure shipments meet Customer/Operational expectations.

8) Coordinate with CS, Warehouse and Transport team for return shipment and work with Quality for disposition.

9) Support in the investigation of internal/external customer complaints to find the root causes and discuss with their Senior on an appropriate solution to resolve them.

10) Communicate closely with regional and global trade compliance partners and local transportation team to close recommendations or gaps on trade compliance concerns/penalties.

11) Order screening for trade compliance check and export control regulations. Works with Worldwide regions on end user screening (EUS) approvals as needed.

12) Record keeping for trade compliance documentation.

13) Block, check, release order and delivery in relative systems, contact stakeholder for approval and to update missing master data if vital.

14) Maintain accurate filing system for all order related and shipping status documentations.

15) Support group supervisor in data collection (if required) for them to perform analysis work.

16) Ensure that systems and procedures within the department compliance with ISO9001, ISO13485, QSR 21CFR, ISO14001 and ISO45001.

Preferred Qualifications:

Must be organized and logical, willing to adapt quickly to changing policies and procedures. Work as part of a team in a fast paced and pressured environment, communicating efficiently with both colleagues and external customers and following verbal and written instructions. Must be able to efficiently solve problems relating to sales, planning, and transportation of goods in locations both local and overseas. Must have excellent digital literacy and be able to operate Microsoft Office and be familiar with any other software pertinent to the position. Must have very strong spreadsheet skills (Excel). Excellent interpersonal, communication, and documentation skills. Prior experience in Singapore’s or global trade compliance policies and systems is preferred or be willing to learn from regional and global company’s resources.

Minimum: Requirements/Qualifications:

Diploma/Degree in Business/Logistics.

3 years overall experience equivalent in Supply Chain management and Export control compliance.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, tackle sophisticated scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

The Customer Support Specialist is responsible to provide support to the Program Manager to drive existing sales growth and profitability through customer satisfaction and exceptional service delivery for the customer account.

Responsibility:

· Serves as the point of contact for the assigned customer management matters.

· Build and maintain strong and long-lasting relationship with customers.

• Provide monthly and quarterly forecast for the assigned accounts.
• Ensure timely Sales Order update and delivery commitment to customers.
• Ensure on time delivery vs shipment schedule.
• Work with internal stakeholder to insure customer satisfaction and account profitability through implementing continual process improvement, measurement/benchmarking, and automation across all lines of service delivery inclusive of order management, inventory management, customer payment dispute and engineering change.
• Proactively identify and escalate risks and issues to stakeholders; lead development and delivery of mitigation and contingency plans.
• Authorise to update customer shipment plan upon internal review acceptance.
• Authorise to update customer PO into Oracle Fusion with approved quotation and costing sheet.

EDUCATION, EXPERIENCE AND SKILLS & ABILITY

• >2 years’ experience in program and business management in manufacturing environment.
• Degree/Diploma in Business Management/ Manufacturing or Engineering with Business Knowledge.
• Strong analytical/problem solving skills, good communication skills (verbal and written), proven program management skills
• Requires extensive inter-personal skills, excellent business planning skills, cross-group coordination at all levels, business acumen, and the ability to work on several diverse projects at the same time