We are seeking a Technical Solutions Specialist (Marine Communications) to join our team and provide exceptional technical support and customer solutions in our Maritime telecommunication solutions provided to the commercial marine and offshore vessels. In this hybrid role, you will combine your technical expertise with your customer-centric approach to ensure a seamless experience for our marine customers. As a Technical Solutions Specialist, your responsibilities will include:

• Working with customers to understand their networking requirements and propose network design and equipment to meet the requirements.
• Engaging with customers to understand their technical issues, inquiries, and requirements.
• Troubleshooting and resolving complex technical problems by utilizing your in-depth marine telecommunications knowledge and analytical skills.
• Providing step-by-step guidance and clear instructions to customers on how to resolve technical issues independently or with remote assistance.
• Collaborating with members of cross-functional teams, including service engineers, product managers, and customer service executives, to escalate and resolve issues that require deeper technical expertise.
• Documenting customer interactions, including the details of technical issues, troubleshooting steps taken, and resolutions provided, in a clear and concise manner.
• Building and maintaining strong relationships with customers, ensuring their satisfaction, and proactively identifying opportunities for improvement.
• Managing customer expectations, setting realistic timelines for issue resolution, and following up to ensure successful outcomes.
• Involving in the planning and assigning standby shift duties for network support team, as well as performing shift duties as required.
• Any other ad hoc tasks required for business needs.

Qualifications:

• Diploma in Information Systems, any relevant field or equivalent practical experience.
• Proven experience in a technical support role, preferably in a customer-facing capacity.
• Strong technical aptitude and ability to quickly learn and understand on systems in the Marine IT networks (LAN setup, switches and routers settings, firewall settings etc)
• Excellent problem-solving skills, with the ability to analyze and resolve technical issues efficiently.
• Outstanding communication and interpersonal skills, with the ability to explain technical concepts to non-technical customers in a clear and concise manner.
• Customer-focused mindset and a passion for delivering exceptional customer experiences.
• Ability to work independently, prioritize tasks effectively, and handle multiple customer inquiries simultaneously.
• Experience with CRM systems, ticketing systems, and remote support tools is preferred.

Key Accountabilities
1. Responsible for end to end execution of the overall test strategy developed collectively with the product owner from user story acceptance criteria, JBehave writing, execution of testing and defects management to live verification support.

2. Expected to be an expert in banking domain and able to write test plan and testing summary documents. To write and execute end to end test scenarios with detailed steps as per requirements either via manual or automation testing.

3. Actively participate and collaborate in project meetings and discussions, keen attention to details and time management to ensure quality and timely output of project assigned.

4. Execute the assigned manual or automation testing, log defects and follow up on defects to ensure timely closure. Generate reports of testing, prepare training slides for touchpoints, and required update to delivery

Job Duties & Responsibilities
1. Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing.
2. Able to write test cases in JBehave for agile projects.
3. Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status.
4. Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output
5. Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.
6. Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure.
7. Good with documentation as constant update to project changes will need to be updated timely

Required Experience
• Minimum 1 years’ experience in web and mobile application testing in the banking industry is preferred.
• Strong analytic skills to process complex requirement to come up with end to end scenarios and test cases
• Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing
• Have experience in running or being part of an agile project team in banking industry and have had hands on experience on JBehave
• Understanding Java and VB Scripting will be an advantage, for automation QA role hands on usual of selenium or Appium is a must for consideration
• Experience with Quality assurance processes and JIRA is a must
• Good stakeholder engagement skills with strong verbal and written communication is required as will need to collaborate closely across multiple teams during project execution
• Good team player with strong organizational skills and can work independently with minimum guidance

• Automation - hands on experience with Selenium or Appium and Java is a must
• Banking channel experience else is a must

Function and Duties

-> Secretariat support

• Provide secretarial and administrative support to the Senior Directors within the organization.
• Organize business travel including reservation of hotel accommodation, ticketing, travel documents application etc. for the Senior Directors and their staff, as well as for overseas visitors.
• Preparation and submission of travel expense reports for the Senior Directors.
• Organize meetings, workshops, conferences by providing logistics supports such as inspection of venue, invitation, coordinate agenda, confirmation of participants attendance, hotel reservations, transport etc.
• Organize and maintain an up-to-date filing system.
• Coordinate Company townhall sessions and assist to organize company events/functions.
• Provide secretarial support for company management meetings

-> Handle day-to-day administrative and front desk reception duties including:

• Attending to visitors;
• Phone calls;
• Booking appointments/meeting rooms;
• Stocking the pantry;
• Sorting/ filing documents;
• Data entry;
• Arranging couriers for mail;
• Maintain safe, neat and tidy office/pantry areas etc.

-> Responsible for office and operations admin-related tasks including:

• Sourcing & purchasing of corporate name cards, gifts, printing material, stationery, and office pantry provisions etc.;

-> Supporting HR department with updating training courses calendar, sending of gifts/wreaths and organizing of HR related activities.
-> Any other administrative tasks assigned.

Qualifications and Technical Job Requirements

• Minimum Diploma preferably in Business Studies/Management or a relevant discipline.
• At least 5 years of relevant reception / administrative support experience in a corporate setting.
• Ability to multi-task and work independently with attention to detail.
• Excellent organizational and time management skills.
• Possess PC skills with MS Excel/Word/PowerPoint, Outlook and calendar management.
• Good Communication and Interpersonal skills.
• A passion to learn, grow and be involved.
• Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent.
• Flexible Work Arrangements will be limited due to a number of office responsibilities.

Success Criteria for Position

• Desire to grow and advance in the role and unafraid to shoulder more responsibility.
• Open to learn, take part in company initiatives and also surface creative employee engagement programmes.
• Meticulous and creative.

Responsibilities

• Managing the daily infrastructure and help desk request.
• Checking and monitoring the Access & intrusion list and administration for Security Firewall.
• Daily checking and monitoring Anti-virus definition file update on PC, laptop and servers.
• Perform various Windows and Windows Server Operating Systems administration, installation, patches review and installation and problem troubleshooting.
• Perform Email system, Cisco Router, Cisco Switch and IP PABX administration and maintenance.
• Review and conduct impact analysis of IT infrastructure requirements and issues.
• Perform periodic preventive maintenance and corrective maintenance for software and hardware.
• Perform Ad-hoc assignment as and when request.
• Responsible for managing company IT assets.

Requirements:

• Diploma in Information Technology / Information Systems / Computer Science or other relevant disciplines
• Knowledge on Cisco VLAN, Cisco Access Points, WAN, Security Firewall, SSL VPN, Microsoft Outlook, Active Directory, DHCP, DNS, ACL, GPO, Microsoft Office, Windows and Windows Server operating system
• knowledge on Avaya IP PABX System
• Knowledge on Microsoft Azure and Amazon Cloud platforms and services
• Possess knowledge of integration with SaaS platforms
• Good team player, energetic, resourceful and able to work under pressure with minimum supervision
• Demonstrate high level of professional ethic and personal integrity

Responsibilities:

• Assist with long-term sustainability goals.
• Manage all components of a sustainable supply chain (Green supply chain, transparent supply chain, circular supply chain)
• Provide guidance and support to departments within the organization to integrate sustainability practices into their daily operations.
• Conduct sustainability training and awareness programs for employees to promote a culture of sustainability within the organization.
• Collaborate with cross-functional teams to identify and implement sustainable solutions in areas such as energy efficiency, waste management, and supply chain optimization.
• Focus on the three Ps of sustainability (profit), focusing on such issues as cost, quality, delivery, and technology, and the second and third Ps (people and the planet)
• Conduct thorough environmental assessments and audits to identify areas for improvement and implement best practices.

Requirements:

• Min bachelor’s degree in sustainability, environmental science, or similar education background relevant to Sustainability or Environmental Science and/or possess min 3 years’ experience in working in the field of sustainnability.
• Good knowledge of sustainability concept & principles
• Familiarity with Environmental Management System (ISO 14001), Sustainable Procurement (ISO 20400), SMETA and Ecovadis would be advantageous.
• Exceptional analytical skills and experience in using data visualization tools.
• Proficient in Microsoft Office tools
• Good communicator with ability to influence multiple cross-functional stakeholders and able to work in a diverse and fast-paced environment.
• Embraces ambiguity and strives for continuous progress and improvement.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Responsibilities:

• Efficiently handle diary management, encompassing the arrangement of both internal and external meetings.
• Coordinate the onboarding and offboarding processes seamlessly.
• Offer comprehensive support by managing application access requests, securing necessary approvals for business activities.
• Document client meetings in Compass, register events in the Global Event Management System, and create roadshows for business travelers.
• Compile supporting documents for Travel and Expenses reimbursement reports and ensure timely follow-up actions.
• Book and organize all essential arrangements and documents for business travel.
• Effectively oversee office supplies management.
• Provide timely ad hoc administrative support as needed.

Requirements:

• Open to Junior candidates with at least 2 years of relevant experience
• Strong experience in Calendar Management, exposure in different time zones is a plus.
• Proven experience in travel management, and expenses.
• Proficiency in Microsoft Office tools (Outlook, Word, Teams, PowerPoint, Excel).
• Solid knowledge of office management in terms of systems and supply.
• Must be discrete and maintain confidentiality.
• Outstanding organizational skills.
• Proactive, flexible, and eager-to-learn individual.

Role: Sales Manager

Type: Permanent Role + bonus + commission + benefits

Location: Singapore

Job Description

• Responsible for digital solution sales in the local financial industry (bank/insurance).

• Accountable for account planning and sales strategies.

• Hunt for new accounts and expand the client base in the financial industry.

• Collaborate with pre-sales and professional services teams to develop total solutions meeting customer needs.

• Manage bid management and proposal generation for sales opportunities.

• Develop required client relationships to build trust and gain deeper insights into client situations, needs, and internal situations, with the intent of developing mutually beneficial, long-term client relationships.

• Lead business development activities, respond to opportunities, prepare materials for client presentations and pitches, and participate in marketing activities.

• Establish and maintain strong client relationships at all levels.

• Understand client businesses and offer sound solutions/products that translate into profitable business development opportunities.

• Work with Product Managers and Product Owners to create product roadmaps.

• Able to work in a tight compliance environment (e.g., accurate collection, sales recognition, profit and loss reporting).

• Negotiate MSAs, covering aspects such as termination, IP rights, liability, and data retention.

Job Requirements

• Minimum degree in Information Technology/Info-Communication/Finance or equivalent.

• Minimum 8 years of sales experience in solution sales within the financial industry.

• Prior working experience with a global Solution Provider or in an end-user environment is advantageous.

• Sales experience in the Singapore/SEA market is preferred.

• Solid credentials in selling, bidding, and winning complex projects.

• Good customer contacts.

• Sound understanding of digital technology and solutions, passionate about the latest technology trends (such as FinTech/InsureTech).

• Experience in corporate presentation to C-suite clients or management level is an added advantage.

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems, applications and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training more junior staff members

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Client facing project manager with 8+ years of experience in platform change and transitions. Candidate having experience in Wealth products, funds in particular will stand out. 

• 5+ relevant experience in change management or migration projects (Client facing)
• Manage the end to end on-boarding of Clients in accordance with the banking Project Governance, Methods, competencies and change management frameworks
• Project definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvals
• Provide a single ‘change’ point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes
  

Job Details:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Job Requirements:

· Good Knowledge of Corporate Products (Cash Management & Electronic Banking)

· Proficient in MS Office applications

· Good in Problem solving, investigate and analysis skills.

· Good listening and communication skills with confidence in speaking to corporate clients

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Handle the entire spectrum of responsibilities, including setting up, configuring, and maintaining computer hardware, networks, and systems. Provide troubleshooting and IT technical support to end-users for hardware, software, and network issues, along with user support for desktops, notebooks, and printers, including site installation.
• Collaborate closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
• Coordinate with users and IT vendors for the delivery of IT solutions and services.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in MS Office 365, end-users desktop support, IT security implementation & operations in Healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Position Type: Contract Deputed to Client | Work Location: Central - 6 Shenton Way, OUE Downtown 1

Required skills:

• Experience working as Tier 1 level application support function.
• Minimum 5 years of experience in supporting applications using: J2EE, JSON, REST API, XML, Spring, Ruby, Oracle, Postgres databases, SQL, Apache and Tomcat web servers, Bash and Shell script Linux scripting, Kubernetes and AWS cloud setup, OpenSSL.

Description

• Serve as a first line of technical support.
• Provide standby emergency response & support for system down/critical incidents.
• Perform product configuration based on customer requirements including attending to customer service & change requests.
• Change or fine-tune system related parameters.
• Perform problem analysis and implement corrective and preventive measures to prevent recurrence.
• Provide technical solutions & best practices.
• Interact with internal departments (development, cloud, etc.) and customer.
• Provide online and/or on-site assistance and training to customers.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Be the difference

If making a difference matters to you, then you matter to us.

We're looking for a Field Marketing Specialist, APAC for Corporate Performance & ESG Division. You will report to the International Marketing Manager.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements, working from home 2-3 days per week). #LI-Hybrid

WHAT WE OFFER

• Great compensation package
• Medical Insurance and Dental benefit for employee and family
• Flexible working hours to improve work life balance
• Learning and Development Program
• Paid Leave and volunteer leave
• Wellness Programme

ABOUT THE ROLE

Collaborate closely with the senior managers of APAC marketing and Sales to develop and execute quarterly and annual marketing plans for target markets, ensuring regional strategy complements and supports global marketing objectives and sales targets.

• Develop and execute a field marketing plan in line with overall business objectives for the APAC region.
• Conduct in-depth market research to comprehend regional trends and competitive landscapes, shaping targeted marketing campaigns.
• Implement comprehensive ABM campaigns, covering emails, nurturing, webinars, events, landing pages, and digital advertising, to drive lead generation and support sales efforts.
• Collaborate closely with the content and product marketing team to craft compelling and personalized materials, ensuring messaging resonates with the target audience.
• Foster seamless alignment between marketing and sales efforts by working closely with local sales teams, channel partners, and other stakeholders.
• Monitor and analyze key performance indicators (KPIs) to measure the success of marketing initiatives, continuously optimizing strategies for improvement.

ABOUT YOU

• Bachelor’s degree in Marketing, Communications, Business, Advertising or a related field of study preferred, or equivalent experience.
• 2+ years experience with marketing automation platforms and CRM (i.e Marketo, Salesforce ets...)
• Strong English communication skills
• Excellent project management and organizational skills.
• Demonstrated ability to collaborate across teams and influence stakeholders.
• Results-driven mindset with a focus on achieving measurable outcomes.
• Willingness to travel within the APAC region as needed.

ABOUT US

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

JD

· Manage PO and SO: including releasing orders, liaise with Supplier /Contract Manufacturer on order commit/delivery, reschedule/cancellation, rebalancing, shutgate, buyahead and critical parts.

All commits and changes needs to be updated in SAP accordingly

· Check the new orders & hub orders & hub pulls transmitted by the Contract Manufacturer daily via a report downloaded from the system or email communication

· Create and complete in SAP. The information is provided by Client in a form of a data matrix in an excel spreadsheet.

· Coordinate with GCM/Supplier/Contract Manufacturer in resolving pricing and shipment discrepancy [if any]

· Perform order book reconciliation and send email to Supplier & Contract Manufacturer and post to BOX

· Perform price refresh for purchase order on monthly basis

· Buy/Sell Part number set up in SSA tool and SAP MDT

· Verify & update the sales order sell price in the system before forwarding shipment documents to logistics for processing

· Update the Dates of Supplies in the shipment documents to Logistics for processing

· Liaise with Freight Forwarders to arrange shipment delivery from Suppliers to Customers

· Maintain accurate and auditable records/database/documentation in centralize file

· Perform SOX testing

· Reports: Generate and publish all Operations [KPI] and Inventory reports into BOX (List of reports : WMS, Inventory, Uncommit, Handsfree, FBL1, Shutgate, GR/IR mismatch, shipment, DCF, GAP, OTD, OTA, measurement review report, price change report)

· Any other tasks requested by manager

· 90% of the orders are automated, 10% are manual orders (for fully manual, completion of order is about 10min, if partially manual, completion is 5min)

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Job Details:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Job Requirements:

· Good Knowledge of Corporate Products (Cash Management & Electronic Banking)

· Proficient in MS Office applications

· Good in Problem solving, investigate and analysis skills.

· Good listening and communication skills with confidence in speaking to corporate clients

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Main contact person for the third-party manufacturing and oversee the TPM operation/process.
• Responsible for implementing and maintaining the effectiveness of the Quality System.
• Support to ensure that all quality goals are met, and all practices and procedures comply with company policies, GMP principles and applicable regulations for the quality areas.
• Maintains an effective liaison and cooperative relationship with other Quality areas and Plant departments.
• Manage TPM documents, quality agreement, FMEA, ASL and TPM scorecard/KPI.
• Review, evaluate and approve all major deviations and determine the need for a corrective action. Document the deviation in the Trackwise system and perform product impact analyses.
• Review, evaluate and approve all TPM change requests for process related, commodity, raw material, SCN, QC and facilities. Initiate global change in the Trackwise system.
• Provide a constant review on the manufacturing process, equipment and facilities to assure compliance with procedures, specifications, and policies.
• Write, review and approve annual product report/product quality report.
• Actively involved in Pre-campaign activities, Post-campaign review (Track & trending program)
• Perform timely lot disposition in the SAP and LRMS/LotSmart system to meet shipment timeline and demands.
• Prepare CoA, CoC and release package for drug substance.
• Coordination of regulatory requests, including country submission, dossier review, GMP Renewal Program.

About You:

● Bachelor Degree with at least 5 years' experiences in pharmaceutical or biotech facility preferably familiar with Quality Compliance, QA Third-party manufacturing oversight and/or QA Operations.

● Knowledge of quality management system, current Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP) in a pharma or biotech facility

● Relevant QA background from pharma or biotech environment is preferred

● Familiar with Health Authorities standards (e.g., FDA CFR and EU)

● Must be team player, meticulous, strong communication, analytical and organizational skills

My client a well known medical device company is looking out for a IT Engineer to support their On-prem IT systems. Some of the responsibilities and requirements are:

Job Responsibilities

• Support Microsoft Dynamic Navision ERP system, and produce Jet Reports Support and implement new EDI solutions and applications.
• Develop and maintain EDI integration using XML
• Hardware and software installation and maintenance.

Requirements

• Minimum Diploma in IT
• Ideally, also has experience in hardware and software installation and maintenance.
• Must be strong in Navision Application support in manufacturing (inventory, warehouse management, production), finance, purchasing, sales support.
• Web development knowledge an added advantage.

How to Apply:

Interested applicants may apply by sending in your updated résumé (in MS Word format) to my email or apply directly:

Consultant: Tan Jun Jie

EA personnel reg. no.R1878852

EA License No. 17C8502

Job Responsibilities

• Understand the vision and strategies of IT Management to plan and implement initiatives accordingly.
• Propose and develop processes for new initiatives and operationalize them to improve the IT organization.
• Promote centralization initiatives across different teams in the Asia Pacific region to optimize resource utilization and improve process efficiency.
• Establish and maintain central contract registry and contract repository for the IT organization.
• Support vendors onboarding and contract engagement processes including to perform contract classification, risk assessment and materiality check etc.
• Understand the bank’s local and Head Office rules, and local regulatory requirements (e.g., PDPA, MAS Outsourcing Guidelines etc) on vendor engagement and service outsourcing to ensure all due diligent check are performed.
• Liaise with stakeholders, vendors, IT Project Managers and Legal & Compliance department to review clauses in new contracts to ensure all clauses, including both legal and commercial terms are acceptable.
• Contract owner to onboard and manage the contract of onshore and offshore vendors with multiple sub-contracts.
• Perform regular review and due diligent check on existing vendors and sub-vendors.
• Establish procurement process and guidelines for IT Department, including RFP and tendering process.
• Establish rate card for standard goods and services as a benchmark for IT organization.
• Perform analysis on procurement pattern base on procurement history and contract registry to seek benefit from vendor consolidation.

Job Requirements

• Diploma or bachelor’s degree in a relevant field such as Information Technology, Business Administration, Law, Finance, or Procurement with min. 5-7 years of related work experience
• Experience in a centralized contract management function is a must
• Good understanding in contract management process and able to understand general contract terms
• Understanding of PDPA requirements
• Professional Certificate in Contract Management, Procurement, and/or Vendor Management is an advantage
• Experience in handling contract management in Financial Institution is an added advantage
• Experience in handling contract for offshore center is an advantage
• Good communication and stakeholder management skills
• Proficiency in Microsoft Office 365 including Microsoft Excel and PowerPoint
• Good understanding of MAS’s guideline pertaining to Outsourcing, Technology Risk Management, 3rd Party Risk will have added advantage
• Able to contribute independently as well as working as a team member

To apply, please visit www.gmprecruit.com and search for Job Reference: 23861

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Responsibilities

• Collaborate with cross-functional teams to design, develop, and maintain a large-scale micro services system.
• Participate in team development efforts towards successful project delivery.
• Drive the implementation of best practices and coding standards to ensure the highest levels of software quality.
• Participate in code reviews and provide feedback to other developers.
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.
• Tackle technical and application issues proactively, with a sharp focus on high performance and low latency.

Requirements

• 5+ years’ experience as a C# / .NET / .Net Core Software Developer
• In depth knowledge and experience with core Microsoft .Net / .Net core technologies
• Extensive experience designing and developing enterprise grade software.
• Experience with message broker and middleware
• Experience with source control management systems and continuous integration/deployment environments
• Experience with automated testing Experience with agile development methodologies including Kanban and Scrum
• Experience with multi-threading and concurrency programming
• Experience with debugging, performance profiling and optimization
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
• Strong communication skills with both internal team members and external business stakeholders

Good To Have

• Experience with working on micro services or single monolithic system with multiple modules
• Experience with container environment such as Kubernetes
• Experience with FIX API
• Experience in a FX/CFD financial / digital trading industry
• Knowledge in RabbitMQ, Fix Protocol, Unit Testing is an added advantage

What you'll get in return This is an exciting opportunity to join an exciting company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Amir at Hays on +65 6303 0726 or email [email protected] for a confidential discussion. Referrals are welcome.

Registration ID No. R1984348| EA License number: 07C3924 | Company Registration No. 200609504D

We are working with a leading firm to search for a Regional IT Support Lead.

Responsibilities:

• Provide technical support for ASEAN offices
• Responsible for IT operations and projects with End User IT Services for ASEAN offices.
• Working with senior stakeholders to deploy projects and manage capacity.
• Review and maintain knowledge on all purchased and existing supported desktop software, hardware, and systems.

Requirements:

To qualify, individuals must possess:

• Bachelor’s in IT-related discipline
• At least 3 -5 years of relevant experience
• MUST HAVE:
  1. Experienced in level 2 support
  2. Experienced in Microsoft Entra and Office 365
  3. Strong Knowledge on Microsoft 365, Active Directory Sites and Services, DNS, DHCP, and DFS.

Interested applicants, please contact Shan at [email protected] or +65 6950 0365 for a confidential discussion.

EA License no.: 16S8066 I Reg no.: R1980894

Only successful candidates will be notified.

Job Title: Corporate Sales (Know as IT Sales) ID4488)
Location: Tiong Bahru
Working Hours: Mon to Fri 8.30am-6.00pm
Salary: $2500-$4000

Responsibilities:
Reporting to the Sales Director, you play a vital and rewarding role in the dynamic & growing sales team focusing in selling IT services & solutions to large SMEs & MNC customers. You are responsible for a full sales cycle, from hunting to developing and bringing deals to closure. Part of your account management effort, you will be also tasked to handle existing customers with new IT projects and business opportunities. There will be excellent career progression for you to become a team lead in the department & eventually heading a business unit of your own, prior good results after a period of time.

• Carrying out direct sales activities to acquire new customers (B2B) by calling & visiting prospective customers through given company’s client base &/or own contacts
• Build good rapport and expand business opportunities with existing customers
• Attending weekly sales meeting and provide updates in sales developments
• Submitting sales funnels via cloud software timely & achieving monthly/ quarterly sales target
• Work closely with internal pre-sales team (& tech folks) and key technology partners on given leads and business opportunities
• Assist in identifying business opportunities in Gebiz & related portal and submission ITQ (Invitation-to-Quote) timely
• Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’
• Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

Requirements:
• At least 1 year of corporate sales experience in relevant industry
• Minimum diploma & above in IT/ Business/ Marketing or related field
• Strong sales or business development background with proven track record in enterprise solutions selling
• Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services
• Equipped with good presentation and negotiation skills
• Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers
• Independent, resourceful, good analytical and communication skills
• Strong sense of responsibility, hardworking, able to perform under pressure
• Zero or less working experience candidates are most welcome – you will be considered in a junior position and training will be provide