Job Description

• Assist in the development and implementation of HR policies and procedures
• Handle recruitment processes, including sourcing, interviewing, and onboarding new hires
• Manage employee performance evaluations and development programs
• Coordinate employee training and development initiatives
• Handle employee relations and conflict resolution
• Ensure compliance with labor laws and regulations
• Assist in salary administration and benefits management
• Monitor and report on HR metrics and trends
• Support the HR Manager in daily HR activities

Qualifications:

• Diploma in Human Resources, Business Administration, or a related field
• Proven experience in HR management or related roles
• Knowledge of employment laws and regulations
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficient in HR software (Opensoft) would be an added advantage

Responsibilities:

· Full Account Receivable & Payable function

· Invoicing and coordination with the operation/ logistics team.

· Receivables monitoring and collection

· Perform daily bank entries and monthly Bank reconciliation.

· Perform other accounting duties as assigned by the Supervisor.

· Provide administrative support

Requirements:

- LCCI or Diploma in Accounting.

- Minimum 2 year of accounting background

- Proficient in Microsoft Office Applications

- Fast-paced, eye for details

- Good team player, independent and able to work on own initiative.

· Participated in full software or product development cycles, preferably using Agile Methodology with past development experience

· Strong analytical, conceptualisation and problem solving skills

· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

· Must have experience in government projects using Agile methodology

· At least 8 to 10 years of IT Project Management experience with Degree

· Good to have Project Management related certification such as CITPM, COMIT or PMI

• Design, analysis and plan for security system engineering works
• Liaise with other consultants, contractors & authorities from inception to completion of projects
• Responsible for timely submission of plans and reports to authorities and clients
• Manage projects to meet the time, cost and quality objectives
• Prepare tender specifications and drawings for tendering of construction contracts, including evaluating of tender submissions and make appropriate recommendations to clients
• Coordinate and monitor work progress at site including periodical site inspection and attending meetings during course of construction of projects

Requirements:

• At least a good degree in an engineering discipline, preferably recognised by the Professional Engineers Board
• Proficiency in Engineering software such as AutoCad, BIM
• Good communication skills and the ability to work in a team
• Self-motivated, innovative thinker and willing to take on new challenges

Develop a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

Develop a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

Shangri-La Rasa Sentosa, Singapore

We are looking for a Hygiene & Sanitation Executive to join our team!

As a Hygiene & Sanitation Executive, we rely on you to:

• Take responsibility to uphold the highest level of hygiene and sanitation standards in the hotel
• Ensure all food served to guests and colleagues are safe and free of microbiological, chemical and physical contamination
• Ensure all work areas conform to the minimum requirements of Shangri-La Hygiene and Sanitation standards and also those set by local health authorities
• Conduct food safety training to all relevant staff

We are looking for someone who:

• Has a passion for food safety and hygiene
• Has experience in handling food and hygiene standards in either a restaurant or a hotel environment
• Has relevant certifications in hygiene and food safety controls or equivalent qualification
• Is detail-minded, creative and has the ability to drive and lead change
• Displays curiosity and takes time to learn and understand new food safety trends
• Has experience in conducting training and audit checks
• Has strong interpersonal skills and communication skills
• Is able to work independently

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Digital Executive will be involved in support and implementation of website, mobile apps and digital products for the use of deployment of ebooks

Specific Responsibilities:

1. Deploy /implementation of website, mobile apps and digital products

2. Explore possible improvements of product usability

3. Marketing of Digital content

Technical Skills and Competencies Required

1. Active participation in strategic development process,

2. How to engage clients

3. Learn different coding skills

4. Learn how to develop ebooks and its fulfilment system

Education Qualifications Required:

Diploma in Computer Science, Information Technology or related courses

Additional Benefits:

Transportation Provided. Complimentary Access to ClubHouse- Swimming Pools, Gym, Tennis Court

Job Description

• Responsible for the full spectrum of Accounts Payable
• Review, verify and process all invoices, Purchase Order & coordinate shipment documents
• Manage and audit payment disbursement
• Administer monthly closing statement
• Liaise with suppliers for statement (SOA) and other related matters
• Inventory data entry & monitoring
• Manage accounts receivable duties
• Ensure timely and accurate process of invoice, delivery order, debit & credit note
• Prepare export and import shipping documents
• Monitor export shipments to ensure timely uplift and timely delivery
• Receivables monitoring and collection

a) At least 5 years of Information Security working experience in a complex IT

(b) At least 5 years of working experience in Security Administration of one or more of the

following systems:

i) Active Directory

ii) Privileged ID Management tools

iii) Identity Governance & Administration tools

iv) Windows

v) Unix

vi) Linux

vii) MSSQL

viii) Oracle

ix) Mainframe

x) AS400

xi) Teradata

(c) Certification in CISSP, CRISC, CISM.

(d) Good Project Management experience and skills.

(e) Must be self-motivated, independent without much supervision, meticulous, systematic, dedicated, committed and result-oriented team player with strong initiative, and possess good inter-personal, communication, analytical and presentation skills.

(f) The candidate shall be required to perform some or all of the following duties according

to the area he/she is assigned to support:

i) Perform ID and Access control provisioning in one or more of the following systems:

- Active Directory

- Privileged ID Management tools

- Identity Governance & Administration tools

- Windows

- Unix

- Linux

- MSSQL

- Oracle

- Mainframe

- AS400

- Teradata

ii) Review and develop process for ID and Access control administration.

iii) Review IDs, Accesses and Security Settings to comply with polices and standards.

iv) Develop and maintain Baseline Security Standards (BSS) for Privileged ID Management (PIM), Identity Governance & Administration (IGA), Mainframe &

Database Computer (DBC) and AS400.

v) Conduct BSS compliance checks periodically for PIM, IGA, Mainframe & DBC and

AS400.

vi) Provide governance on the service provided by the Service Providers.

vii) Manage the escalation processes and perform service recovery for incidents that

directly impact services or users.

viii) Conduct internal security reviews.

ix) Assist in the extraction of artefacts for auditors.

x) Support periodic fixes/patches and upgrades.

xi) Assist in the planning, review and testing of the IT Business Continuity Plan.

xii) Ensure strict adherence to the Board’s internal processes, procedures and policies

for quality output as well as sound security controls.

Job Responsibilities

• Audit accounting records, prepare lead schedules and pass audit adjustments;
• Prepare annual reports, including cash flow statements;
• Prepare tax computations and returns;
• Liaise with clients regarding audit queries via phone, email or face-to-face meetings; and
• Attend stocktakes and prepare stocktake reports

Job Requirements

• LCCI Level 3/ Diploma / Degree in Accountancy;
• Experience in external audit preferred; and
• Guidance provided by Chartered Accountant

We are an Accredited Training Organisation.

Reporting to Manager, Laboratory, this position has to take up the following responsibilities in the manufacturing of Alpha-Olefin Copolymers, namely TAFMER™ & EPR products in the plant.

Responsibilities

• Plan daily analysis for laboratory technicians
• Supervise laboratory technicians to make sure they adhere to safe work procedures when performing testing & analyses
• Ensure testing are performed in accordance to approved Laboratory SOPs
• Ensure that calibration and preventive maintenance for all Laboratory equipment are scheduled and duly conducted with timeliness
• Ensure that all Laboratory equipment are well-maintained
• Perform laboratory inventory control and ensure lab consumables and spare parts are available
• Ensure and upkeep good Laboratory safety practices and housekeeping
• Coach and guide a team of Laboratory Technicians in handling Laboratory equipment and carrying out testing methods
• Conduct shipment and in-process training and qualification in accordance to approved Laboratory SOPs
• Provide testing support and undertake other assignments during lab projects, production trial and other ad-hoc activities in the plant
• Provide support to other duties as and when directed by immediate superior

Requirements

• Bachelor's Degree in Chemistry or related discipline with no prior experience are welcomed to apply
• Alternatively, Diploma in Chemistry, Chemical Engineering or a related discipline with at least 5 years of relevant experience
• Knowledge in polymer science and familiarity with ISO9001:2015 and ISO14001:2015 are preferred
• Self-motivated, independent and resourceful
• Possess good communication skills and presentation skills
• Proficient in Microsoft Office applications
• Able to perform overtime work when required
• Willing to work in Jurong Island

The job duties and responsibilities of this position are outlined below:

1. Processing monthly payroll accurately and timely with HRMS (Info Tech)
2. Assist HR Manager in executing HR functions, initiatives and strategy
3. Assisting in the recruiting, onboarding and offboarding processes
4. Administering and maintaining employee records, letters and database systems; ensuring data quality and integrity, ensuring records are up to date
5. Handle digital HR based initiatives and HR administration matters
6. Handle work pass administrative matters for Company (from start to end) - work permit, S Pass, EP
7. Handle foreign worker dormitory matters, ensuring legal compliance

In order to qualify for this role, you will need to minimally have the following experience and qualifications:

1. Minimum polytechnic diploma in business, HRM or psychology (other fields may be also similarly considered)
2. Minimum 5 years experience in HR generalist setting in SME environment as HR Assistant or HR Officer
3. Excellent proficiency in Microsoft Excel, number crunching, and basic understanding, knowledge and application of HR data analytics
4. Experience in HRMS (Infotech) end to end payroll processing
5. Be able to work under tight deadlines, execute instructions and handle pressure as assigned by the manager
6. Able to work in our facility in Tuas (Singapore) for office hours
7. Able to interact with foreign workers comfortably
8. Have an eye for detail to ensure data integrity and accuracy in both digital and manual systems

The Marketing Communications Executive/Assistant Manager creates and executes property-level communications with our customers. Reporting to the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels to enhance the hotel's image.

This role helps build direct marketing plans, targeted campaigns, and activated channels to drive consumer awareness and preference, increase market share, and create a broader portfolio and brand awareness through hotel participation in significant community and social events and targeted PR campaigns. You will also assist with planning, discussing and coordinating all marketing and communication activities and the development of all marketing and advertising initiatives.

A. Manage Brand Equity

1. Analyse market research findings on brand awareness and association

2. Perform analysis of reputation risk to determine business impact to organization

3. Oversee branding, positioning, local strategy, campaign development and agency management

B. Developing Marketing Strategies

1. Executes annual marketing plan to budget in consultation with the Director of Sales and Marketing and Marketing and Director of Marketing Communications

2. Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the Hotel

C. Manage Marketing Communications and Public Relations

1. Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage and spa promotions

2. Direct the Hotel's marketing and client communications programme, including public relations, media relations, copywriting, graphic design, collateral materials, customer experience activation and marketing

3. Supports implementing PR strategy and activities to drive quality press coverage through media engagement in alignment with communications objectives

4. Manage all media relations activities and information, including maintaining and distributing press kits, press releases, photo library, brochures, newsletters, key personnel biographies and hotel question and answer sheet

5. Manages the execution of sponsored events, community relations, and press promotional activities

D. Manage Marketing Campaigns and Events

1. Maintains a comprehensive list of local media contracts, with particular emphasis on editors, food critics, influencers, and celebrities

2. Ensure effective communication and the successful execution of the communications calendar by developing a schedule of press releases, advisories, promotions as well as newsworthy events taking place in and around the Hotel to the appropriate media

3. Verifies the news clippings and other online, print, and social media mention report is completed monthly for property distribution

4. Supports and manages the coordination of photography for advertising, collateral and public relations purposes between the Hotel, vendors and the corporate teams

5. Acts as the point of contact for approved local photographers for food, amenity, and property imagery and coordinates to get approval to verify all photography adheres to brand voice

Reporting to the Trade Marketing Manager you are responsible for planning and executing the trade marketing strategies and plans for the various brands in Frosts Food and Beverage’s portfolio.

The job calls for:

1) Detailed sales analysis of various brands

2) Assistance of Sales Managers for different channels to develop, plan and execute

channel strategies and trade promotions for key accounts and trade channels to

achieve sales objectives.

3) Monitoring of competitor activities and submission of monthly analysis.

4) Working with our Demand Planner to improve accuracy of sales forecast.

5) Identifying sales gaps and work with the respective Channel Sales Managers to

propose close gap measures.

6) Monitoring and evaluation of the effectiveness of trade promotions and in-store

promotions

7) Interaction with Brand Principals.

8) Monitoring and implementing price surveys on selected competitive brands.

9) Supporting new product launches with detailed rollout plans.

10) Any other duties assigned by the Management.

Who are we looking for?

* We welcome Fresh Graduates to apply.

* Graduates from relevant disciplines such as Marketing, Business Administration,

Economics.

* Should be comfortable with numbers and swift with reports

* Strong Interpersonal & Analytical skills

* Good presentation and confident communication skills

* A sense of ownership

* Someone who thrives in a fast paced environment.

* Good team player

* Proficiency in Microsoft Excel & PowerPoint tools

it would be an advantage if you have:

- at least 1 year of Trade Marketing or Category experience in FMCG environment.

- relevant exposure of 1 to 3 years’ experience in any Marketing or Sales function

Working location - Central

Job Description & Requirements

Responsibilities

• Prepare and Record Monthly GL entries for month end closing of Vessel books and corporate books in the system.
• Check the invoices received from the other Department and book invoices in the system.
• Prepare monthly Crew Payroll and record entries in books.
• Prepare monthly Luboil Inventory Reports and recording the same in books.
• Check monthly cash statement received from Vessel and record the same.
• Liaising with Vessels on any discrepancies on monthly reporting.
• Prepare all payments in the bank i.e local, foreign and expense claims of other employees.
• Record bank entries and perform monthly bank reconciliations.
• Arrange CTM payment onboard Vessel by liaising with Port Agents.
• Make fund request to owners.
• Prepare recharge invoices on the funds paid on behalf and recording the same.
• Liaison with vendors, owners, banks, and auditors.
• Assist in preparation of monthly management report.
• Any other accounting duties as assigned.

Job Requirements:

• Singaporean or SPR
• Bachelor degree or equivalent qualifications from local universities
• At least 3 years of relevant experience in AP/AR/GL, with some experience in a supervisory position
• Experience from shipping industry is an added advantage
• Proficient in accounting system. Hands-on experience in MS Navision advantageous
• Good analytical skills, meticulous and organized
• Possess positive working attitude, good interpersonal and communication skills
• Proficiency in Microsoft Office, particularly in Microsoft Excel
• Good team player
• Able to work with minimal supervision

Responsibilities:

• For some of our brands, you have to manage the entire process in the planning of procurement, supply chain activities and inventory control
• Prepare Purchase Orders and facilitate customs clearance and all necessary arrangements for smooth inventory replenishment
• Work with sales team and analyse demand pattern to forecast orders and stock levels in warehouse
• Liaise with logistics suppliers to ensure the best quotations for supply chain services
• Manage relationships with vendors, suppliers and contractors that facilitate smooth flow of logistics and storage services
• Perform other duties as may be assigned from time to time

Competencies:

• Entry level candidate are welcomed
• Strong analytical skills
• Good team player in a growing department
• Ability to multi-task and prioritise work schedules
• Proficient in the use of computer applications and systems

Job Responsibilities

• Perform Means-testing (MT) for Healthcare scheme such as MediShield Life (MSHL) premium subsidies, Additional Premium Support (APS) applications, Interim Disability Assistance Programme for the Elderly (IDAPE), Community Health Assist Scheme (CHAS) and Household means-testing (HHMT)
• Independently apply the guidelines for the various scheme to evaluate the varied application scenarios and follow up with applicants on escalated issues to ensure that the SOPs/timelines are adhered to in order to meet the service standards.
• Co-ordinate with team mates and liaise with partners to project manage on the timeline and deliveries of the health assist cards, notification for renewal of MT application and MT collaterals.
• Liaise with members of public and/or healthcare service providers to clarify and ascertain their applications are in order, resolve problems/issues that arises, including advising members of public and/or healthcare service providers on further actions/documents required from their end in order to evaluate and approve the applications according to the scheme’s criteria, guidelines and regulations and where required establish the case for approval at higher level.
• Undertake critical roles to ensure the proper communication of the outcome of applications (i.e. approval, rejection, incomplete) to members of public and/or healthcare service providers within the policy guidelines and service level, including explaining rational of policy position taken and basis of outcome of applications, replacement of CHAS cards, the secure storage of documents with vendors and others as identified from time to time.
• Perform secretariat duties for divisional and external meetings.
• Multi-task and handle ad-hoc assignments, including user acceptance testing and system checking.

Key attributes and competencies:

• Excellent verbal, written, communication and interpersonal skills
• Meticulous, helpful, collaborative and possess strong process orientation
• Good analytical and organizational skills. Able to analyze and breakdown tasks systematically in order to deliver a desired outcome
• Ability to work independently while handling multiple tasks
• Proficient in more than one language/dialect (in order to coordinate with other language/dialect speaking members of public and/or healthcare service providers to clarify and ascertain their applications are in order, resolve problems/issues that arises, including advising members of public and/or healthcare service providers.)
• Proficient in MS Word and Excel

Experience:

• Degree holder in any field. Candidates with relevant working experience in managing grant applications and related areas, e.g. approval of loans applications, approval of student admission applications will be an added advantage.
• Entry level candidates are welcome to apply.

Responsibilities:

• To assist in all classes at the Centre
• To assist the class teachers in preparation, follow-up and teaching
• To assist in course preparation
• To supervise informal activities
• Other adhoc duties

Requirements:

• Full time position (Mon - Fri)
• Working hours: 8 am to 5.30 pm
• Min 5 'O' levels with at least B4 in English
• Excellent spoken and written English
• Early childhood experience will have an added advantage
• Positive, energetic and a good team player
• Those undergoing training may apply

- Site Coordination

- Responsible for coordinating, and preparing and submission of drawings and technical documents;

- Drafting - Autocad, Revit

- Technical Support

- QS

- Other duties assign by supervisor and management

- At least 1 year drafting experience preferably

- IT Savy

Working Days: Monday - Friday

Working Hours: 8.30am - 6.00pm

13th month bonus

Responsibilities:

• Preparing incoming/outgoing shipment, inventory management and process customer orders
• Plan and coordinate distribution locally & overseas.
• Communicate with related parties to ensure smooth and timely delivery
• Create all necessary documentation for delivery and update shipment information in database.
• Resolve problems concerning transportation, logistic systems, imports/exports, and customer issues.
• Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
• Prepare reporting as required.
• Any other duties & tasks as assigned

Requirements:

1. Knowledge of shipping & logistics will be an added advantage
2. Outspoken
3. Dynamic team player

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Responsibilities:

• Manage IT infrastructure platform projects and assist with the deployment process.
• To administer and configure infrastructure system and application (Active Directory Services, telephony, server storage, backup etc), network devices (Firewall, routers, VPN, internet proxy, wireless, etc), desktops, laptops, mobile devices, printers and POS. NAS), Compute Platform (Server system hardware) and Infrastructure services systems (MFT, Enterprise batch job management, Monitoring tools, patch management tools, inventory)
• Monitor system performance, troubleshoot and resolve issues related to the IT infrastructure.
• To ensure systems are backup automatically, disaster recovery plans and patches are carried out successfully and monitor the systems resources usage closely.
• Regularly maintain up-to-date documentations for infrastructure activities & user guides.
• Render technical support when required after office hours and weekend support if required during in-house events.
• Ensure regulatory and legal compliance in infrastructure operations and maintenance activities.
• To manage in-house POS system and related hardware
• Should be well versed in Firewall and Network concepts with Cybersecurity background is a must.
• Good knowledge on SSL off-loading concepts.
• Commitment to complete tasks on time and team work.
• Articulate in excellent written and verbal communication skills.
• Perform other duties assigned by management
• Able to quickly learn and adapt in any technology.

Requirements:

• Degree in IT / Computer Science
• Minimum 3 years of experience in IT System Infrastructure implementation / maintenance
• Product knowledge of Microsoft Windows, Active Directory, VMware & Fortinet
• Good technical skills in configuration and troubleshooting PC, network issues including back bone infrastructure issues, server hardware knowledge and Cybersecurity skills.
• Hands-on experience with Windows environment and experience in configuring servers, switches, Microsoft 365 technical support and Telephony systems support.
• Pen test certified will be an added advantage.

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking to grow our Human Resource team to support the manpower needs of the Group through the next phase of the growth and development roadmap.

Work Location

• Jurong East (5 minutes walk from MRT station)

Job Description

• Officer-In-Charge of the employee life cycle processes for assigned portfolio - recruitment, onboarding, orientation & training logistics and record keeping through exit interview;
• Manage full spectrum of payroll related function for assigned subsidiary (Tax clearance submission, monthly CPF submission, annual income tax submission, and other government related grant application and submission);
• Assist in recruitment initiatives for other subsidiaries within the Group;
• Company-wide committee facilitation and participation;
• Employee safety, welfare, wellness and health reporting;
• Provide direct support to employees during implementation of HR services, policies and programs;
• Updating HR policies and organize CSR related programs;
• Ad-hoc duties as may be assigned from time to time.

Job Requirements

• Diploma / Degree Holder in any field; Diploma / Degree Holder in HR or related field is a distinct advantage;
• Minimum of 2 - 3 years relevant experience in Human Resources with Payroll Processing responsibilities for an organisation in Singapore is required for this position;
• Experience in payroll softwares will be an advantage;
• Possess a high level of responsibility and integrity to maintain confidentiality of all HR and payroll records;
• Meticulous with good communication skills;
• Indepensent and self-motivated with a growth mindset;
• Proficient in Microsoft Office Applications;
• Able to work under pressure and tight deadlines.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Summary:

The Assistant IT Manager reports to the Director, Finance and Operation and assumes the critical role of being the gatekeeper for company data security measures and the linchpin for ensuring unwavering stability in the digital infrastructure. Responsible for overseeing day-to-day IT operations and support functions, this role involves managing helpdesk operations, evaluating technology needs, proposing upgrades, implementing IT policies, providing technical support, and vigilantly upholding data security measures.

Major Duties and Responsibilities:

• Supervise and support the helpdesk operations, ensuring timely and effective resolution of technical issues.
• Collaborate with users and departments to gather resource requirements, proposing and implementing upgrades and solutions to enhance the IT infrastructure.
• Evaluate the school's technology usage, computing needs, and system requirements. Recommend enhancements to hardware, software, and infrastructure.
• Assist in the development, implementation, and documentation of new IT policies and processes.
• Contribute to the preparation of laptops for new staff, teachers, and students. Perform software installations as required.
• Provide technical assistance to administrative and academic staff, resolving hardware and software-related issues.
• Administer, maintain, and oversee Google accounts for staff, teachers, and students. Ensure the integrity and accuracy of the directory information.
• Offer vigilant technical support for the school's network infrastructure, ensuring seamless connectivity.
• Log and manage support requests/incidents through email and logging systems.
• Provide reliable assistance for IP phone systems, ensuring uninterrupted communication and system stability.
• Participate in testing new hardware and software, focusing on security, stability, and recommending enhancements.
• Proactively monitor network traffic, remote and local server status, bandwidth allocation, and perform regular backups to ensure stability and data security.
• Perform initial troubleshooting of server and network issues, ensuring rapid problem resolution.
• Coordinate and supervise the installation of IT equipment when required.
• Maintain accurate records of all IT assets. Ensure alignment with Finance's asset list.
• Request and evaluate quotations from vendors for IT-related purchases.
• Provide standby technical support during examinations to ensure smooth IT operations.
• Manage, supervise, and train new IT staff, fostering a culture of stability, security and high performance standards.
• Perform other duties as assigned by the Supervisor.

Requirements

• Diploma in Information Technology or Computer Science.
• Proficient understanding of Google Workspace and Microsoft Office.
• Familiarity with various devices including Chromebooks, Macbooks, iMacs, Apple TV, and Chromecast.
• Basic diagnostic and troubleshooting skills for technical issues.
• Ability to support PCs, printers, projectors, and IT peripherals setup and maintenance.
• Knowledge of Firewall, DNS, DHCP, NTP, SMTP, FTP, Anti-Virus, and system monitoring setup and management.
• Familiarity with Wintel Servers and virtualization technologies (advantageous).
• Strong interpersonal skills and a collaborative team player.
• Excellent communication skills for effective interaction within the team.
• Meticulous attention to detail and focus on tasks.

Working schedule

Mon-Fri, 8am to 5pm

Note: Company transport offers pick-up and drop-off services at Queenstown MRT station.

NTU Singapore is a research-intensive public University founded on science and technology, nurturing leaders and creating societal impact through interdisciplinary education and research. Over the years, NTU has achieved worldwide acclaim for its research output, innovation, and teaching excellence. As a key office anchored in the vibrant research culture and environment within NTU, we are seeking a Senior Executive Officer in Research Grant Administration to bolster the collective effort to consolidate and further advance NTU’s research standing and capabilities. He/she will support NTU faculty so that they can conduct their research effectively with compliance to regulations governing research fund management.

You will support in the administration of research grants and other research-related matters handled by the NTU Research Support Office. This includes coordination of grant calls with the Colleges and Schools in the University, assisting researchers and faculty in their grant submission and grant post award activities like reporting submissions, assisting researchers to understand grant agencies’ guidelines and coordination of review panel meetings.

Key Responsibilities:

• Administrative support for various NRF grants
• Support in NRF grant calls including drafting of grant call announcement faculty, advising PIs and school administrators on funding guidelines, work processes and grant call opportunities
• Provide guidance to faculty and school administrators to better understand the grant requirements through checklists or guide or standardized forms
• Facilitate on the budget scrubbing process prior to the award of the project
• Coordinate internal review panel meeting to shortlist proposals, when required
• Assist awarded PIs with their letters of acceptence and facilitating research account opening
• Support the team to manage post award requests from faculty for their research grants (i.e. variation requests, report submissions), in accordance to the T&Cs of the research grants awarded)
• Provide support and guidance for RISE (Research Information System)
• Support in preparation of reports and statistical data
• Involve in any ad-hoc initiatives undertaken by the Office

Requirements:

• A Bachelor/Honours degree from recognised university with at least 1 to 2 years’ relevant work experience
• Preference will be given to candidates who have held administrative positions in a central office within a large organization and has a flair for communicating complex concepts via infographics or other visual means.
• Has high competency in Microsoft applications (Word, Excel, Powerpoint and others)
• Possess excellent writing, communication and interpersonal skills
• Excellent organizational, time management and planning skills
• Highly motivated individual with strong analytic skills, a keen eye for details, can multi-task and work independently and is a fast learner.

Hiring Institution: NTU