Responsibilities

• Responsible for developing applications for projects including graphics, reports and calculations
• Responsible in conducting internal testing and acceptance tests and user training
• Responsible for preparing documentation including design specifications and manuals
• Responsible for providing high quality technical support to our customer
• Responsible for conducting onsite routine health check of the systems installed at customer base and documenting troubleshooting and problem resolution steps

Requirements

• Min Diploma in Computer Science or relevant
• Min 2 years of working experience in Project Management in SI Industry
• Proficiency in programming like Visual Studio, ASP and Java, MS Office with VBA and industrial automation is an advantage
• Knowledge in Microsoft SharePoint 2007/2010 (MOSS/WSS) is an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Permanent Facilities Engineer position

Salary: up to $5000

overseeing overall building maintenance and security operation for all Central Offices, includes conducting inspection, coordinating maintenance/ improvement programs and projects, compile data for reporting and forecasting future needs and costs

Assist in operations and implementation of facilities management programmes, including formulating programmes relating to routine and periodic maintenance works, plan and implement the cyclical replacement/ enhancement works for all Central Offices

• Support Manager for preparation of operation and capital budget, monitoring and control to ensure completion within time and cost objectives.

• Assist in contract administration and management, including calling, evaluation, negotiation and award recommendation of tenders/ quotations.

• Support the effective planning and management of activities of outsourced service partners, providing supervision and controlling their performance

• Coordinate with internal associate engineers and the appointed managing agent to ensure maintenance of all systems are being carried out according to plan and contracted scope of work and manage facilities related to timely repair and replacement work.

• Assist to investigate, develop and implement solutions, trouble shoot on day to day operational problems of facilities and building.

• Assist to develop and implement policies, protocol and procedures to maintain full compliance with the prevailing legislative acts and regulatory requirements.

• Conduct periodical quality control inspections at all Central Offices for potential safety hazards and unsafe conditions, initiate corrective measures to maintain a secure, safe and healthy work environment

• Attend to all emergency/crisis on and off hours and provide a timely response to incidents as they arise and assist in emergency management and contingency planning.

• Assist in internal and external audits.

Requirements

• Diploma/ Degree in Electrical/ Mechanical/ Facilities Management/ equivalent with 4-5 years experience
• Well versed in all facets of facilities management with general knowledge of all real estate functions including planning, development, asset management and project management.

To apply

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

• Develop and implement HSSEQ policies and procedures to ensure compliance with industry regulations and company standards
• Conduct regular audits and inspections to identify potential hazards and recommend corrective actions
• Provide safety training and awareness programs to employees and contractors
• Investigate accidents and incidents to determine root causes and develop preventive measures
• Monitor and evaluate the effectiveness of HSSEQ programs and make recommendations for improvement
• Collaborate with other departments to ensure compliance with HSSEQ requirements

• Education in Occupational Health and Safety, Environmental Science, or related work experience will be advantage
• Experience in HSSEQ management, preferably in the logistics industry will be advantage
• Knowledge of local and international HSSEQ regulations and standards
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work independently and manage multiple tasks
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office and other relevant software applications
• FSM certification is very advantage

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• Independent and has ownership of his/her assigned tasks.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Duties for Accounts Payable:

Process AP freight, sub-con invoices, payment and reconcile SOA.

Duties for Month-end Closing and Group reporting:

Prepare JV accrual for freight/custom duties.

Prepare JV for Intercompany transactions (interco billings/payments/revaluation/interco-loan/clearing of open items)

Reconciliation of monthly STO/SO purchases report and perform Interco balances confirmation with Pulse plants by email.

Bookkeeping of Singapore holding entity accounts.

Bookkeeping of Europe Entities.

Prepare monthly freight expenses report for Logistics.

Checking the completeness of all monthly Journal Voucher copies against SAP posting for all Singapore entities.

Prepare and consolidate reports from Pulse entities and Egston for Yageo IC transactions Report.

Reconcile monthly interco purchases from Chilisin as Chilisin orders flow through Pulse.

Prepare quarterly Pulse entities interco loan declaration to Yageo.

Duties for Statutory Accounts and Group reporting:

Prepare Tax computation report for annual tax filing of Singapore holding entity accounts.

Prepare the statutory accounts for Singapore holding entity accounts, bridging between US books and local books, liaising with auditor and provide information required for audit.

Coordinating with Corporate Secretary to get signatures for passing of Board resolutions for Singapore entities.

HR Executive (L&D

Salary up to $4000

Manage full coordination and administration for training-related activities.

Responsibilities

• Administer in-house and external training-related activities from course registrations/withdrawals, training grant application and claim, up-to-date training records, logistic arrangements, invoices and training evaluations

• Source, recommend and evaluate training vendors for in-house and external training

• Manage communication of learning calendars and employee participation

• Ensure claims on training grants and absentee payroll with the respective government agencies such as WDA, IMDA are submitted accurately and promptly

• Collate and analyse post course evaluation data

• Administer training bonds, internships and scholarships in the organisation

Requirements

• O/A-level/Diploma/Degree holder

• 2 - 3 years of relevant experience in Learning & Development

• Self-motivated and results-orientated with good problem-solving skills

• Able to multi-task, meticulous, committed and good team player

• Knowledge of computerised HR Information Systems is an added advantage

• Good MS Office Skills

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

WE ARE EXPANDING !!

Job Title: Executive, Sales & Marketing

Department: College for Lifelong Aspirations and Skills (CLASS@SHATEC Orchard)

• Medical and Dental Benefits
• Birthday leave and Family Care leave
• F&B Discount

Job Summary:

We are seeking a highly motivated and skilled Sales and Marketing Executive to promote our short courses. The successful candidate will be responsible for driving sales and marketing efforts for both short courses and customised courses.

Key Responsibilities:

• Develop and implement sales and marketing strategies to promote our short courses.
• Generate leads and new businesses through various marketing channels, including email campaigns, social media, online advertising and/or other outreach activities.
• Conduct market research to identify customer needs and preferences.
• Build and maintain relationships with clients, partners, and stakeholders.
• Work closely with the marketing and communications team to create and manage marketing campaigns, including social media, email, and online advertising.
• Work closely with internal stakeholders to develop new short courses based on market demand.
• Provide exceptional customer service and support to clients.
• Provide regular reports on sales and marketing activities to the management team.

Requirements:

• Bachelor's degree in marketing, business administration, or a related field.
• Proven experience in sales and marketing, preferably in the CET industry.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office (Word, Excel, PPT).
• Ability to work independently as well as part of a team.
• Experience with GeBIZ is preferred.

We offer a competitive salary and benefits package, including opportunities for professional development and growth within the company. If you are passionate about sales and marketing, and have a proven track record of success in the continuing education & training industry, we would love to hear from you.

Please submit your resume and a cover letter outlining your qualifications and interest in the position.

Job Description & Requirements

You will report to BDM Manager and your duties will include:

Business Development

1. Liaise and effectively engage with local/overseas partners and agents for direct student recruitment drives and marketing activities.

2. Actively manage, maintain, and evaluate agents according to the Agent Management System.

3. Keep abreast of industry trends and issues affecting the educational industry to help the school stay ahead of the competition. Gather market intelligence on competitors.

4. Conduct school tours and provide post tour follow up to enrolment.

Student Enrolment and Administration

1. Handle enquiries from Agents, Parents or students regarding enrolment and admission test.

2. Responsible over admission test arrangement and scheduling of all incoming applicants’ admission tests and admission interviews.

3. Invigilate ongoing test, physically or online.

4. Ensuring sample admission papers are available and marked admission test papers are returned within stipulated time frame.

5. Handling all other matters regarding student applications and admission.

6. Work closely with SAS and Student Services to ensure smooth induction of new students.

Marketing

1. Plan and execute advertising and promotion concepts that are aligned to the Business Development Plan.

2. Social Media – content planning, design creatives, and mange publication of all SFMS official social media accounts to increase brand awareness.

3. Ensure compliance of corporate branding and positioning.

Requirements:

• Candidate must possess a minimum Diploma in Business / Marketing or related discipline.
• Minimum 1 year of relevant work experience. Fresh graduates are also welcome to apply.
• Proficient in photo/video-editing software and has prior experience in professional video and photo-taking
• Social media creatives.
• Possess Design and IT Skills for preparation of marketing collaterals.
• Possess strong communication and writing skills.
• Creative, resourceful, self-motivated
• Able to multi-task and adhere to deadlines.
• Able to work independently and in a team.

Responsibilities

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions.

• Maintain complete and updated employee records relating to remuneration.

• Ensure accuracy of HR data for monthly payroll processing.

• Perform bi-monthly payroll processing for assigned projects/divisions.

• Support a full spectrum of payroll function including bonus, ad-hoc pay and other allowances on a monthly basis.

• Process staff claims, IR8A and other tax related filings.

• Maintain proper filing and documentation of all relevant documents (payroll advice, reports and correspondences) pertaining to payroll.

• Handle and resolve queries on payroll matters.

Requirements

• Diploma in Human Resource Management, Administrative or similar.

• Minimum 2 years of experience in related functions.

• Good communication skills (written and oral).

• Pro-active manner, willing to offer new suggestions and share.

• Proficient in Microsoft Office/Excel with an eye for details.

Job Title: Senior Operations Executive / Operations Executive (Fresh Food Processing) (ID8116)
Location: Upper Thomson Road
Working Hour: 5 days work
Monday-Friday 8:30am – 6:00pm
(Will be required to work midnight shift when necessary)
Salary: $4000 - $5500

Job Description:
1. Production Operation
• Monitor daily production quantity to ensure output meets the planned targets & target quality
• Re-deployment of production staff in production lines if necessary for better efficiency
• Serves as an escalation point and resolves complex and diverse operational problems
• Initiate process improvement within production lines/department
• Ensure compliance to workplace safety standards and policy at all times
2. Assist / Work with Production Planner on:
• Oversee inventory levels of all ingredients and finished products; rebalance inventory regularly
• Secure the necessary raw materials and ingredients
3. Production Administrative
• Coach line leaders/production members to correctly fill up all checklists and production reports
• Disseminate important information down to all production staffs
4. Quality Assurance & Control
• Monitor compliance with SOPs, safety regulations and policies
• Ensure corrective actions are monitored and completed for all non-compliant conditions and behaviours
• Work with the Preventive Maintenance Team for scheduled inspections/repair of equipment
• Work with QA to ensure food safety and quality of raw materials / finished products
• Monitor and ensure housekeeping are practiced and maintained
5. People Management
• Oversee and coach line leaders/production staff on the assigned job scope within the production lines
• Plan the schedule for production staffs' leaves and facilitate daily production lines deployment
• Coordinate efforts with other departments to ensure smooth operations within the production lines
• Ensure training is conducted for new production members or to help current production members perform better

Requirement:
• Minimum Diploma in Business Management or equivalent
• Must have minimum 5 years of relevant experience in Food Production
• Able to work in a fast-paced environment
• Knowledge of SAP is preferred
• Good understanding of GMP, GHP and SOP
• Experience in handling Seafood, Poultry and Beef/ QSR experience is preferred
• Experience in Leading and/or overseeing planning, plant procurement order fulfillment
• Strong leadership skills in managing big teams

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Senior Accounts Executive (ID8118)
Location: Tuas
Working Hour: 5 days work Monday-Friday 8am – 5pm
Salary: $4000 - $4500

Job Description:
• Handle full sets of Accounts
• Responsible for month-end and year-end closing
• Prepare accounting schedules, reconciliation of accounts, management and cash flow reports
• Ensure timely and accurate submission of GST, annual tax returns and other statutory fillings
• Prepare audit schedule and attend to queries raised by external auditors
• Review tax computations and liaise with tax agents to manage the tax filling process
• Liaise with external auditors, tax agents, banks, corporate secretary and government authorities for all statutory and regulatory requirements to ensure compliance
• Perform monthly inventory reconciliation & attend yearly stock take activity
• Maintain Fixed Assets Register and ledger
• Review, implement and improve financial workflow/processes to strengthen internal control and compliance and to enhance operational efficiencies
• Any other ad hoc duties as assigned by the Reporting Manager

Requirement:
• Possess at least a Graduate Diploma/ Bachelor’s Degree in Finance/ Accountancy or equivalent
• At least 3 years of relevant working experience
• Experience in full set accounts knowledge
• Proficient in Accounting Software – ERP
• String Excel knowledge and application
• Mature, self-motivated, independent, and able to multi-task
• Keen to learn and possess a positive attitude

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Technical Support Consultant (L2) plays an important role in making sure that happens.

Role and Responsibilities

• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require L3 support
• Work with the Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery or appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

• Job Responsibilities
• Managing local Traditional and Modern supermarket chains: NTUC/DFI Goup/CMM/Prime/Haomart etc.
• Cross sales and Market to e-commence platforms with Distributors.
• To initiate promotion activities with customers and gather market information.
• Work jointly with a team of sales personnel to promote and developed the company's range of products
• Job Requirements
• Excellent communication skills
• Self-motivated, independent, aggressive, initiative, dedicated.
• Able to speak mandarin and dialect.
• Experience/contacts in wholesale/Modern Trade is a an advantage.

Job description

· Provide day-to-day support for HR functions.

· Process payroll.

· Maintain and regularly update master database (personal file, personal database & etc.) of each employee.

· Assist in recruitment & selection activities.

· Administer onboarding / exit clearance activities

· Handle work passes application, renewal and cancellation.

· Maintains company organization chart and employee contact list.

· Liaise with insurance company on staff insurance and claims

· Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.

· Handle disciplinary issues of foreign workers.

· Assists to prepare and submit IR8A for all operational workers.

· Manage workers’ quarter.

· Handle company certificate (BCA/ Slots/ Bizsafe) & Company Insurance

· Perform general office administrative duties such as stationary / pantry requisition and maintenance of office equipment / facilities;

· Any Ad-hoc assigned by your superior.

Requirements

· Minimum Diploma or Degree in Human Resource or equivalent

· Minimum 2 years of relevant working experience in HR and Admin functions in construction industry.

· Knowledge in employment act and work pass application process

· Good knowledge in Microsoft Office, especially Excel and Word

· Able to work independently and as a team player

· Good communication and interpersonal skills

· Meticulous and well-organized

· Work Location near to Beauty World MRT Station.

· 5 Days Work Week.

Job Description

We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries.

Roles and Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Qualifications and Education Requirements

• Diploma and Degree holders
• 1 to 2 years of proven sales experiences
• Aggressive and self-driven
• Able to work as a team preferred
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.
• We welcome fresh graduate and career converter who has strong interest in technology sales as career

We are looking for a Senior Executive, Infrastructure and Network to join the team.

As an Executive for infrastructure and network, you will respond to requests for technical assistance in person whenever necessary. You will also be expected to facilitate end user training to ensure proper usage of IT equipment.

Responsibilities:

· Respond to requests for technical assistance in person, phone, email, onsite support or remote access.

· Installing, configuring, testing and maintaining network-related operating systems, applications, software and management tools.

· Identify and escalate situations requiring urgent attention.

· Track and route problems, requests and document solutions along with logging all help desk interaction after every issue if necessary.

· Trouble shooting, diagnosing and resolving hardware, software and other network system problems.

· Assist with the management and maintenance of the network infrastructure, such as switches and Wi-Fi access points.

· Assist in creating network and email accounts for new users in the company.

· In charge of setting up computers for new users and guarantees fast delivery of tools to users in various locations if needed.

· Conduct IT audit and certification process.

· Assist in drafting IT security and governance SOPs.

· Facilitate end-user training to ensure the correct usage of IT equipment for users.

· Any other projects that are assigned by the manager.

Job Requirements:

· Higher Nitec or Diploma in IT, Engineering or of a similar discipline.

· At least 3 years of experience in a service desk or helpdesk environment.

· Proactive, resourceful and willing to learn and take on responsibilities.

· Team player with strong analytical, communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens.

Role and Responsibilities

• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk to clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Provide prompt and accurate feedback to customers
• Refer to internal database or resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritise and manage several open issues at one time
• Follow up with clients to ensure the systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Maintain jovial relationships with clients
• Create and maintain documentation for on-site processes
• Escalate tickets that require L2 or Service Delivery Manager's support
• Work with Level 1 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients

Education Qualifications and Requirements

• Diploma in Engineering (Electrical & Electronic, Computer Science, , Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Basic knowledge of cloud concepts and networking,
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

IT Executive

We are looking for a dynamic and passionate IT Executive.

Job Description

• To develop and implement IT operating procedures at Company level with provision of training to all employees.
• Responsible for managing the company’s entire network systems, including but not limiting to hardware configurations and software installations.
• Issuance of IT assets to new hires and collection IT assets
• Responsible for researching, diagnosing and troubleshooting to identify solution(s) to resolve system and/or network issues within the company.
• Act as a liaison between 3rd-party vendor and internal staff during problem escalation until issue is resolved with proper documentation.
• Coordinate warranty services and perform health checks by monitoring availability and functionality of the network systems.
• To manage and keep proper log records of IT issues for traceability and audit purposes.
• Any other relevant duties as and when assigned.

Requirements

• Minimum Diploma holder in Information Technology, Computer Science or similar field.
• Equips with 2 to 3 years of relevant working experience with extensive knowledge in computer hardware systems and familiarity in general OS systems, Enterprise, programming languages and office software applications.
• Has good IT and problem-solving skills
• Demonstrate project management skills, goal-oriented, and possesses strong delivery/milestone focus
• Excellent interpersonal communication skills and stakeholder management skills, good collaborative team spirit, and a can-do attitude.

Job Description :

-Manage the CEO’s calendar, scheduling meetings, appointments through close communication

-Coordinate meetings and conference calls

-Research and gather information on various topics to support Management’s decision-making process

-Proactively anticipate CEO’s needs and take initiative to address them independently

-Support the Corporate Planning & Coordination department to draft and prepare professional documents, presentations, or reports as assigned

-Organize, plan, and perform other administrative duties as assigned

-Manage and maintain databases, records, and confidential files, ensuring data integrity and security.

-Assists in ad-hoc reports on special projects as needed

Requirement:

-Minimum Bachelor’s/University degree or equivalent experience

-5 Years of experience from EA or Administrator

-Highly proficient in Microsoft Office

-Consistently demonstrates clear and concise written and verbal communication skills

-Can Work indipendently

Sciente is a multi-award winning and a leading business technology consulting services provider within banking and insurance industry sectors of Singapore, Malaysia, India, Philippines and USA.

This contract role is to cover the Lead Accounts Executive during her maternity period. Role may be converted into a permanent role based on the business demand during 2024.

The incumbent will assist the Accounts department in the full-spectrum of operational activities:

• Manage activities for full set of accounts;
• Perform daily accounting and finance duties including receivable and payable processes, general ledger, tax and bank reconciliation, etc.;
• Manage end-to-end process of Scope of Work (SOW) for services offered to clients and issuance of invoices accordingly;
• Monthly processing and checking of payroll and reimbursement for external associates;
• Preparation of ageing report and follow up with customers on outstanding payments;
• Maintain proper filing and documentation of records;
• Maintain the fixed assets register and ledger;
• Assist Manager in meeting the stipulated dead-lines for various transactions such as GST returns, IR8A, IR21, tax returns, etc;
• Participate in Payroll projects including implementation/replacing of system;
• Assist in auditing the accuracy, completeness of the documents and records (ie. SOW, Invoices, payroll information, contract, etc).
  

Qualifications and Experience:

• At least a Diploma in Accounting or equivalent;
• At least 4-5 years of relevant work experience related to activities for full set of accounts is mandatory;
• Able to use an accounting software, preferably Tally;
  Excellent communication (verbal/written) skills in Malay (Bahasa Malaysia) and English are very much required because this role requires communication with Malaysia govt. agencies;
• Confidence in communication with clients on a regular basis;
  Proficient in Microsoft Office applications such as Word/ Excel;
• Experienced in high volume invoice management, hands-on with Singapore payroll, expense claims etc., AR/AP operations and in submitting GST returns, IR8A, IR21 etc.
  

Our office location is in Changi Business Park, near to Expo MRT.

To know more about us, please visit https://www.sciente.com

Only shortlisted candidates meeting mandatory skill requirements shall be notified.