The Raffles Service Executive delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel and is supervising Raffles Service Agents ensuring every call meets the standards.

Primary Responsibilities

Delivers Friendly and Professional Service

• Handles guest comments competently and swiftly.
• Maintains level of confidentiality and discretion of the guest, colleagues at all times.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Ensures smooth operation of the department by attending to incoming calls, fax and emails that are pertaining to room and F&B reservations or general enquiries.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Ensures service standards and individual performances are aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Provides Experience that Exceeds Guest Expectations

• Is well versed with the preference of guest’s and provides all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for LCAH members.

Supervision of the Raffles Service Team

• Supervises and ensures 24-hour shift coverage of the department and is able to personally cover any role or duty if required.
• Carries out any other duties as and when assigned by Raffles Service Manager or Raffles Service Assistant Manager.
• Ensures smooth operations of Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained and follow WSH guidelines.
• Addresses any security incidents and guest complaints to Raffles Service Manager or Raffles Service Assistant Manager and reacts proactively when suitable and appropriate.

Involvement in Wider Job Function Actions/Relationships

• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Assists guests with a seamless reservation process by providing restaurant and bar information, reservation confirmation and / or reservation changes or cancellations and other special requests.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Maintains complete knowledge of all Food & Beverage offerings and hotel services and features.
• Ensures all duties and tasks are carried out according to the required standards as prescribed by the hotel.
• Builds a positive relationship with the restaurant managers, assistant restaurant managers, service executives, associates and hostesses/hosts.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Designs, revised and applies emergency backup plan for communications systems in case of PABX failure.
• Supervises technical and operational data availability at all times.
• Leads and trains team to be fully equipped and knowledgeable on telephone system in compliance with the hotel network policies.

Contributes to Financial Performance Enhancements

• Cooperates with all departments and all others to cross-sell and promote Raffles Hotel’s products and services.
• Communicates and rolls out the annual upsell strategy and supports the team to achieve goals as set by management.
• Performs any other duties and responsibilities that may be assigned.

We are looking for PMO Lead for Singapore for a large-scale project. This is a permanent role with a global IT servicer leader.

• An essential skill is the ability to comprehend and incorporate various perspectives while providing clear guidance.
• Proficiency in adhering to documented processes, methods, and practices is crucial. Previous exposure to AGILE methodologies is required.
• Proficiency in Microsoft Suite, particularly Excel, is preferred. Previous experience in project management and the management of a project management office is advantageous.
• Proven expertise in project planning, tracking, and reporting, ensuring high-quality deliverables and driving client satisfaction.
• Consistently meeting financial targets such as revenue and gross profit, along with effectively managing project risks, issues, and dependencies are key skills.
• Experience in managing project management operations and implementing process enhancements, including automation within the project management office.
• Experience in overseeing Cloud-related projects (e.g. on IBM Cloud, AWS, MS Azure, or other platforms), such as legacy modernization, application migration, and new development.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

We are looking for SCCM Engineer for Singapore city for a large-scale project. This is a contract role with a global IT service leader.

• Must possess a minimum of four years of experience in industrial or consumer packaging.
• Must demonstrate strong expertise in SCCM 2012/Current Branch.
• Proven experience working in a multinational environment with flexible work schedules.
• Extensive experience in SCCM administration, monitoring, troubleshooting issues, and root cause analysis (RCA).
• Demonstrated ability to handle complex software deployment using SCCM.
• Proficient in patch management using SCCM, particularly with WSUS and Windows 10 servicing.
• Thorough knowledge of Microsoft Windows operating systems for both workstations and servers.
• Familiarity with basic SQL Server, VBS, and PowerShell scripting.
• Experience with SQL Server Reporting.
• Strong understanding and practical experience in troubleshooting SCCM-related technologies.
• Experience working with Delivery Optimization Solutions, such as Adaptiva OneSite or 1E Nomad.
• Familiarity with Intune and Cloud Management Gateway.

About Us

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Job Description:

• Recommend suitable eyewear to customers with relevant product knowledge
• Provide good customer service and handle customers’ queries
• Manage outlet inventory including receiving and stocking of eyewear, barcode tagging, and annual stock take
• Manage sales transactions by processing payment in cash or credit and issue receipts
• Maintain the outlet cleanliness and tidiness at all times
• Ad-hoc duties as and when assigned by the Branch Manager

Requirements:

• Strong communication and interpersonal skills
• Enthusiastic and friendly with a genuine desire to provide outstanding service
• Previous retail optical sales experience and familiarity with cash register and POS system will be advantageous
• On-the-job training will be provided

Job Highlights

• In-house training and development opportunities
• Experienced mentors to coach and nurture talents
• Competitive remuneration package and comprehensive employee benefits

Other Information

Working hours: 5 days’ work week

Location: Across Singapore

• Position : ALL WELCOME - Shipping Executive (Liaise with Overseas Shipping Agency / BD) - Up to $4200
• Location : Henderson Rd (Nearest MRT: Tiong Bahru MRT)
• Working hours : 5 days a week, Monday to Friday : 9 am - 6.45pm
• Salary (commensurate with experience) : Up to $4200 + Performance Bonus
• Duration : Permanent
• Industry : Freight and Logistics Solutions Provider

Main Responsibilities:

• Build and maintain working relationship with overseas agent including select and recommend new agent.
• Identify new agent to work with and correspond with overseas agent.
• Identify new agent to work with and correspond with overseas agent on Agency matter for the company.
• Identify existing overseas agent contribution, network coordination.
• Monitoring new Agent code creation in our CW1 system, including agent’s background checking.
• Build and maintain working relationship with overseas agent including select and recommend new agent when necessary to BD team.
• Report and handle regional office’s Agency Agreement matter.
• Renew yearly liability insurance policy.
• Assist on direct customer’s supply & shipment arrangement when necessary, existing customers.
• Handle marine insurance claim, including cargo claim and Liability claim

Requirements:

• NO EXPERIENCE WELCOME TO APPLY - Training Provided
• Background in Supply Chain/ Import/Export
• 1-year prior experience in Shipping/ Logistic/ Freight added advantage
• Knowledge with Overseas Shipping Agency (Southeast Region) will be an advantage.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

Job Title : Admin Executive

Location : Orchard

Industry : Retail

Benefits : Basic + AWS + VB

Duties

· Involve in the preparation of the company’s agreements on the request of the business operations team for new or renewal and termination of concession, consignment and service agreements. Liaise with the business operations personnel to carry out the job tasks

· Assist Department manager in developing policies and procedures

· Prepare monthly expenditure budget report presentation by monitoring the administration expenses and to process payment requests for reimbursement

· Receive and audit invoices for accuracy and budgeting compliance, to ensure timely payment of department bills

· Prepare summary report of the monthly utilities for Accounts to bill the selected tenants and concessionaires

· Draw up monthly Duty Managers Roster of Retail Managers performing the duties

· Attend internal/ external meetings and take meeting notes

· Handle event planning for meetings , professional development and other department initiatives

· Draft reports and correspondences in respect of the matters involved.

· Engage in the duties of an Administrator comprising of the following works:

a. Maintain the Company’s Corporate Golf membership & monthly subscriptions

b. Administer the maintenance of the companys telephone PABX system , request for installation of office extensions, telephone sets and troubleshooting of faulty lines

c. Control & record the inventories of copier paper and replacement of toner, coordinate the purchase and distribution of these supplies. Monitor the maintenance schedules and meter-readings of the photocopiers for monthly billings by the service vendors

d. Provide support services to all departments on the functionalities of the photocopier cum fax and other office equipments

e. Monitor the regular maintenance and servicing of company leasing vehicles, namely the car, vans truck and update weekly transactions as well as to top-up value of the cash cards acquired in the vehicles

f. Keep records of ordering and distribution of all stock items including groceries for the office pantries.

· Provide administrative support such as :

a. Preparing of monthly department’s staff roster

b. Maintain records of departments staff annual and medical leave

c. Update and submit to HR the staff attendance

d. Monitor and co-ordinate the company’s driver schedule

e. Booking of meeting rooms and ser up the TV system for virtual meetings

f. Perform reception duties to attend to walk in enquiries , deliveries and providing support to office duties and postal services at Singpost outlet to mail letters, registered articles and parcels

· Perform other related duties as assigned by the company .

Responsibilities:

Calendar Management

• Coordinate and manage the calendars of executives, scheduling appointments, meetings, and conferences
• Effectively handle time zone differences when coordinating with global and regional counterparts
• Anticipate scheduling conflicts and proactively address time-sensitive priorities

Travel Planning

• Plan and coordinate travel arrangements, including flights, accommodation, and itineraries
• Ensure travel plans align with executive priorities and preferences

Communication and Correspondence

• Serve as a liaison between executives and internal/external stakeholders
• Act as a point of contact for inquiries, requests, and communications, and screen and prioritize inquiries, and requests, as necessary

Meeting Coordination

• Organize and prepare materials for meetings, including agendas, presentations, and reports
• Attend meetings, take minutes, and follow up on action items

Expense Management

• Monitor and reconcile expense reports, ensuring accuracy and compliance with company policies

Information Management

• Maintain and organize confidential files, records, and documents for the executives
• Keep executives informed on key issues, deadlines, and priorities

Project Support

• Assist in coordinating special projects and initiatives as assigned by the executives
• Track project timelines, milestones, and deliverables

General Office Support

• May be required to stand-in for the receptionist from time to time when the receptionist goes on annual leave

Requirements:

• Proven experience as an Executive Assistant supporting C-level executives or in a similar administrative role
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software.
• Ability to handle sensitive information with discretion and maintain confidentiality
• Exceptional attention to detail and problem-solving skills
• High level of professionalism and interpersonal skills
• Flexibility to adapt to changing priorities and deadlines

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Description

• Prepare customer invoice and ensure timely billing
• Investigate and resolve customer queries, including resolving collection and payment discrepancies
• Monitor AR aging report and follow up with a collection for non-payments, delayed payments, and other irregularities
• Coordinate with the departments to resolve billing or invoicing discrepancies
• Prepare AR-related schedules/reports
• Monthly Bank Reconciliation
• Involve in month-end and financial year-end closing on AR matters
• Support statutory and internal audit
• Perform account reconciliations and collections
• Handle any ad-hoc assignments as required.

Job Requirements

• Minimum Diploma in Accounting
• At least 3 years of relevant working experience in Accounting
• Knowledge of MYOB accounting system will be an added advantage
• Must be able to meet monthly reporting deadlines
• Multi-tasking with positive attitude

Able to handle full set of accounts

Responsibilities:

• Collaborate with Project Manager and Engineers to fulfill contract obligations within specified timelines, costs, and scope.
• Manage project documentation, and subcontractor matters, and oversee system setup, database configuration, and resolution of technical and design issues.
• Provide support for IT infrastructure, including Microsoft OS.
• Perform basic setup of network switches, network checks, and IP address configuration for all project network devices.
• Install, debug, and troubleshoot IT-related issues.

Requirements:

• Degree/Diploma in Computer Science/Computer Engineering or equivalent.
• Strong interpersonal, organizational, and coordination skills.
• Experience in Project Management, IT Systems Deployment, or equivalent.
• Proficient in Networking and Windows OS.
• Knowledge in any of the following areas is a plus: Cybersecurity, SQL management studio, vulnerability assessment, Windows patching, or software development.
• Experience with access control systems (e.g., key management, CCTV, card reader, or gantry).
• Ability to work independently and collaboratively as a team player.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

• Prepare documents, keys and units to be handed over and taken over for all retail and office units.
• Provide orientation with tenants on design requirements upon confirmation of unit tenancy.
• Liaise with the Building and M&E team to review tenants’ office design, both architectural and M&E.
• Main point of contact for the unit's fit-out and reinstatement works during design, fit-out period and completion.
• Organize for inspection with tenants and contractors upon completing fit-out or reinstatement work.

Requirements:

• Diploma in Building/Real Estate Management or equivalent
• At least 5 years of tenancy work experience in Commercial Fit-Out Building/Property.
• Familiar with relevant authorities’ requirements and compliance and equipped with the required M&E knowledge.
• Good analytical skills and ability to work autonomously and meet tight deadlines.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1. Support sales department
2. Handle sales order & quotation
3. Processing order by email or phone
4. scheduling work for technician
5. Handle incoming requests, prepare offers and create order confirmations
6. Ensure customer relationship are maintained during the sales process
7. Achieve sales targets in cooperation with management to develop marketing strategies

Job Responsibilities:

• Meet and greet customers and visitors as needed. Build strong relationships and act as the first point of contact for all clients and visitors providing a professional and friendly service.
• Managing reception duties (e.g. handling of phone calls, courier services and mails)
• Manages day to day administrative support (i.e. invoicing issuance, purchasing of office and pantry supplies, inventory control & etc)
• Receive walk in client/guest at the centre and handle walk-in tours for guest who came by for a viewing
• Create an engaged environment through planning, executing and supporting regular high quality events.
• Assist in the event logistics such as pre-event set up and preparation
• Inspect the centre to ensure that everything is neat & tidy and in order especially the reception, public area, meeting & conference area. Report defects immediately to maintenance and follow up when necessary.
• Any other duties as assigned by Management

Job Requirements:

• Excellent verbal communication skills
• Result and client oriented with multi-tasking capabilities
• Positive attitude and good team player

Job Summary:

· Salary: Up to $4000

· Working Days and Hours: Monday - Friday (8am to 5.30pm)

· Location of work: AMK

· Key Company Benefits: Transport Allowance, AWS, VB

Job Responsibilities:

· Provide the general day-to-day administration functions and duties.

· Assist in coordinating meeting, taking meeting minutes,following up on action tasks and deliverables.

· Support corporate secretarial duties.

· Support in audit includes liaise and coordinate with related sections.

· Support insurance matters.

· Perform any others duties as assigned.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the

APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gan Chen Yun
Registration Number: R23116696
EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)

Reporting to the GM, the Operations Executive’s primary responsibility is to oversee and ensure smooth the day to day operations of the company, and support the company to hit growth targets and sales goal.

Job Responsibilities:

Inventory

• Update, maintain and keep accurate inventory records in system on a consistent basis.
• Monitor stock depletion and manage weekly stock withdrawals from external (bonded) warehouse to ensure optimal stock level at all times.
• Process stock transfers (consignment/ collection) and goods returns.
• Verify the accuracy of stock movements by conducting detail audits of the inventory on a regular basis.
• Report stock loss/ damage; investigate inventory errors and reconcile stock discrepancies in a timely manner.
• Track goods returns, investigate all the potential causes and suggest corrective measures for improvement.
• Oversee quarterly stock take.
• Work closely with warehouse team to create and implement effective inventory control procedures.
• Work closely with purchasing team to ensure stock sufficiency.

Operations

• Oversee daily business operations and addressing operational issues.
• Supervise warehouse and logistics team, including fleet and warehouse management, and backup when required.
• Responsible for enforcing company policies and procedures within the office.
• Liaise with different departments to improve performance and work efficiency.
• Evaluate current work processes and recommend improvements.
• Develop and maintain standard operating procedures and operational guidelines for staff.
• Educate operations team on best practices, company policies and service excellence standards.
• Ensure warehouse and fire safety are compliant with government regulations.
• Oversees warehouse/logistics equipment, property management and maintenance.
• Support the Sales and Marketing team in implementing activities and event-related operational requirements.
• Generate operational reports for management as needed.
• Other ad-hoc duties assigned.

Skills and personal qualities:

• Communicating clearly in both oral and written form
• Paying attention to detail so that operations run smoothly
• Prioritizing so that the most important matters are attended to quickly
• Exhibiting good organizational abilities in order to keep everything on track
• Possessing a goal-oriented mentality to always be on the lookout for ways to make the company more efficient
• Grasping numerical concepts in order to interpret data and make sound decisions
• Knowledge of Microsoft Dynamics 365 Business Central is a plus.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job responsibilities

• Assist in handling Full Set of Accounts consisting of AR & AP
• Preparation of monthly & quarterly Reports for Management review
• Perform general ledger data entry
• Handle for invoices, cheque payments and petty cash claims
• Generate Cash Flow reports
• Preparation of all necessary information for Audit purposes
• Preparation for timely submission of GST returns
• Perform month end & year end closing
• Any other Ad-Hoc duties to be assigned

Job requirements

• Preferably candidates with minimum 1 year of relevant experience
• Good interpersonal skills, meticulous and organised
• Ability to work independently and complete task on tight deadlines
• Proficient in MS Office applications and knowledge of MYOB Software is an advantage
• Singaporean only

• Opportunity to work on cutting edge Technologies
• Work in a regional team

About Our Client

Our client is a global leader in hospitality, setting the standard for opulence and service excellence. They are not only a beacon of luxury but also a model employer, prioritizing their people with industry-leading levels of colleague engagement.

Job Description

As a ITBusiness Analyst, you will be responsible for:

* Oversee the development of novel features and maintenance tasks for the in-house System and Commercial Leasing System.
* Perform in-depth user requirement analysis and devise solutions for new system development and enhancements to existing systems.
* Establish and oversee project timelines and deadlines to guarantee thorough configuration, testing, and implementation of the product.
* Efficiently manage and coordinate project teams and external vendors.
* Ensure that the final deliverable aligns with specified requirements and actively contributes to production deployment.
* Maintain comprehensive project documentation and strive for the development of optimal solutions.

The Successful Applicant

* Possess a Bachelor's degree from an accredited university in a relevant field.
* At Least 5 years of valuable experience in Business Analysis.
* At least 3 years of hands-on design and development proficiency in:.net/C# ,Microsoft SQL Server
* Hands-on experience in managing applications within Cloud Platforms, including AWS and Azure.
* Prove your competence in designing workflows, approval processes, validation rules, custom tabs, reports, dashboards, and email generation.

What's on Offer

You will have the opportunity to work with cutting-edge technology and tackle challenging projects that will keep you engaged and motivated. What's more, our client has an excellent track record of promoting from within, providing you with the opportunity to build a long-term career with the organization while advancing your professional goals.

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Technical Support Consultant (L2) plays an important role in making sure that happens.

Role and Responsibilities

• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require L3 support
• Work with the Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery or appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Responsibilities & Deliverables:

Your deliverables as Senior Sales Executive will include, but are not limited to, the following:

• You will manage the selling of Finastra solutions & platforms – work and close opportunities with appropriate authorization to achieve or exceed financial targets.
• You will provide forecasting in terms of timely and accurate forecasts in Finastra format that enable short-term (sales), medium-term (revenue), and long-term.
• You will identify market opportunities that develop and grow a strong sales pipeline, which will ensure annual targets are met.
• You will establish agreed short and long-term account plans for existing customers & prospects to ensure prospective & existing clients key requirements are being met thus leading to increased revenue.
• You will initiate and manage the sales cycle to ensure the Finastra standards are adhered to.
• You will lead in advising, preparing and presenting proposals to prospects to ensure the Finastra standards are followed and the opportunity is maximized to the full potential.
• You will build long-term relationships with senior bankers in our target segment to ensure they are kept informed of any new developments within the Finastra products which in turn will assist in the development and growth of the business
• You will assist in the sales cycle in terms of the project definition for third-party/consultancy sales to ensure Finastra optimizes every sales opportunity through these partnerships.
• You will complete market research to provide accurate profiles of allocated banks in terms of their existing product/system, key personnel and strategy in terms of future development of their system, and competitor products, personnel, and activities to ensure key personnel within Finastra are kept informed of our position within the marketplace.
• You will establish and maintain contact with Product Centers and Marketing to gain additional market and product information that will lead to additional sales opportunities. Initiate and coordinate management of joint marketing and sales initiatives to ensure there is a consistent delivery & representation of Finastra to the marketplace.
• You will establish and keep close contact with Pre-sales to ensure that sales opportunities have the appropriate level of sales support resources.

Qualifications:

• Possess a university degree with at least 10-15 years of software selling experience.
• At least 5 years of selling in the financial services industry, such as banks, asset management companies, and insurance, is essential.
• You will ideally come from blue-chip Tier 1 or 2 system integrators or software solution companies with a strong ability to conceptualize
• Build value propositions that deliver a compelling message
• Must have experience in Thailand and Vietnam markets.

Candidate Attributes:

• Self-starter with a go-getter attitude
• Hungry for achievements whilst maintaining good working relationships with clients and internal stakeholders
• Creative in driving solution selling skills with account management
• A hunter mentality.

• Job Responsibilities
• Managing local Traditional and Modern supermarket chains: NTUC/DFI Goup/CMM/Prime/Haomart etc.
• Cross sales and Market to e-commence platforms with Distributors.
• To initiate promotion activities with customers and gather market information.
• Work jointly with a team of sales personnel to promote and developed the company's range of products
• Job Requirements
• Excellent communication skills
• Self-motivated, independent, aggressive, initiative, dedicated.
• Able to speak mandarin and dialect.
• Experience/contacts in wholesale/Modern Trade is a an advantage.

• Handle full set of accounts.
• General accounting tasks such as bank reconciliation.
• Liaise with operational staff on sales and cash receipt reports.
• Ad hoc duties assigned by the reporting officer.
• Salary commensurate with experience.
• Extendable contract base on performance