• Motorcycle provided by company to travel to clients site (HDB or Landed property)
• Established MNC in Kitchen Countertops. (Quartz and Marble surfaces)
• Training is provided
• Mon - Fri: 9am - 5.30, Sat: 9am - 12pm

Responsibilities:

• Travel to clients' site (HDB / Landed), to help in cleaning of Stone Countertop, repair of stone (chip and scratch), teaching client on cleaning & maintaining of countertop, simple counter installation (when necessary), standby as warehouse assistant only when required.

Requirements:

• Class 2 driving license
• Prefer candidates with past experience from construction industry (This role do not require to do Wet Work. Clean and conducive work environment provided.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Work Location: East

Responsibilities

1. Perform technical verification checks on customers income documents and Process customer’s credit cards and unsecured loans account creation or maintenance in Bank’s operating systems

2. Toggle between different systems to perform pre-processing and data entries into various

3. Update reports on daily, weekly and monthly basis

4. Handle internal/external enquiries

5. Exceptional handling on cases unable to be processed by robotic tool

6. Conduct root cause analysis and engage Support team to resolve robotics’ tool issues

7. Manage ad-hoc project assigned by Team Manager

8. Escalate any discrepancy / deviation to the Team Manager

9. Assist Team Manager with various systems’ testing and prepare go-live documentation (e.g. Standard Operating Procedure)

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Proficient in Microsoft office 365 i.e. Excel

3. Ability to multi-tasking and manage different activities

4. Good team player

Roles:

Process Technician will be part of the Operations Team responsible for ensuring Operations processes run smoothly as per production plan. The incumbent is expected to be proficient in troubleshooting and resolving operations and process issues.

Responsibilities:

• Manage safe start up and shutdown of process/unit
• Ensure routine tasks and operations checklists are completed as scheduled
• Issue and close safe work permits and ensure work activities are carried out safely
• Ensure proper handover and takeover during shift change
• Participate in Environment, Safety, Health and Compliance programs

Requirements:

• Diploma with background in chemical or mechanical
• At least 2 years’ of relevant experience in a manufacturing/polymer plant
• Those with Class 1 or Class 2 local boiler attendant certification are encouraged to apply
• Strong interpersonal skills
• Proficient in Microsoft Office
• Good team player, with strong self-initiative
• Experience in DCS operations and controls
• Supervisory skills is advantageous
• Willing to perform 12hour rotating shift work

Responsibilities:

• Responsible as Sales Representative to propose company’s products, services & solutions to the internal clients (Samsung Group) in South East Asia region and to maintain & strengthen the relationship
• Find sales leads & biz opportunities by coordinating with delivery(technical) teams
• Process end-to-end sales activities such as proposal, quotation, negotiation, contract and overall project management
• Coordinate and liaise with internal departments (delivery teams, procurement, operations, finance, legal, etc) and headquarters to accelerate sales to achieve set KPIs
• Resolve issues and provide seamless customer experience on perspective of sales cycle
• Track and report monthly sales/ revenue figures through regular meetings with management and department team leaders
• Assist in market research and proposals for potential business opportunities, when needed

Requirements:

• Minimum Bachelor’s Degree in any field
• Minimum 2 years of relevant experience in IT Sales, especially in IT Infrastructure (Network, Server & Security)
• Proficient in written Korean language will be preferred in order to liaise with the Korean clients and HQ in Korea on a regular basis
• Basic knowledge in IT Infrastructure technology (Network, Server & Storage)
• Possess analytical skills and good in numbers
• Prior experience in contract management preferred
• Proficient in Microsoft Office, especially PowerPoint and Excel
• Good interpersonal and communication skills
• Self-motivated and a team-player
• Able to work efficiently and multi-task with minimum supervision

Please apply via direct application on this MyCareersFuture website only.

Or, email your CV and indicate Job Title as email subject to the following: [email protected]

Only shortlisted candidates will be notified.

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT and Digitalisation Manager to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Job Responsibilities

• Oversee IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Supervise, review and implement the organisation’s IT and digitalisation strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards.
• Lead IT projects with relevant departments and stakeholders, including the conceptualisation, implementation, maintenance and review of new and existing IT systems and services within the organisation.
• Provide recommendations to senior management on improvements, SOPs, risks, or policies regarding IT and digitalisation matters.
• Review, update and implement IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Maintain a back-up of relevant TWC data onto a secure space to safeguard the company's data and intellectual property.
• Identify training needs and provide training for IT Team members.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Job Requirements

• Diploma or Degree in IT, Computer Science, or a related discipline.
• At least 2 years’ experience in the IT field in a relevant role.
• Ability to use systems and complete IT tasks efficiently within Google Workplace (Sheets, Forms, App Script etc). Familiar with HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and project management skills to work with stakeholders from various departments and external teams.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

Responsibilities

• Design and build financial reporting and workflow database model using platforms like Microsoft Access to streamline processes and enhance risk controls.

• Participate in end-to-end process from planning to implementation including requirements gathering, change management/ enhancements, User Acceptance Test (UAT) and

troubleshooting for users.

• Any Ad-hoc projects and/ or tasks that are assigned.

• Establish strong working relationship and collaboration with team members.

Skills/Requirement

• A Degree with minimum 1 years of relevant working experience

• Required Responsible, proactive, fast learner, hands-on, work independently with less supervision.

Responsibilities:

Oversee and handle all IT-related issues and concerns.

Supervise vendors and IT contracts to ensure compliance with contractual agreements.

Offer guidance to management on IT and business management systems and best practices.

Take charge of all project phases, including planning, monitoring, reporting, and specification.

Conduct regular reviews and health checks on IT systems to ensure they meet regulatory requirements.

Manage and maintain an inventory register for IT assets.

Requirements:

Minimum Diploma/Degree in Computer Science, Engineering, or related.

Minimum 1-3 years of experience in IT, preferably in retail environment

To be proficient in both Chinese and English

Role Description

As a POS Technician, you will be report to manager and Independently work for Project delivery, management of functional solutions of the projects and Application Maintenance. You will intervene in particular ZEONIQ Point of Sales Solution (POS).

Looking for a candidate with 1-2 years of project implementation with any POS Experience (POS implementation of LUXURY retail brands, Fine Dining, Bar & Lounge, Food court, Quick service, etc..)

Responsibilities

• Participate POS projects, delivery, roll-outs, resources management, as well as for localizations and support after go live.
• Team building, training and ramp up, tasks allocation and follow up, team organization revamp

Profile

• Minimum Diploma in relavent filed

• Minimum1-2 years of experience, in the world of retail / luxury, and point of sale(POS) management solutions.
• Full Technical knowledge of implementing CRM, Apps, unified Inventory Management, Web Order, QR ordering, KIOS, KDS, Tablets.
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.

Work Location: East

Responsibilities

• Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes

• Monitor service levels performance against critical measures set in service contract

• Review monthly invoices billed by vendor

• Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank.

• Review processes and identify areas for improvement, risk and control.

• Perform operational issue / incident / escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures.

• Prepare and facilitate audits by internal, external or regulatory audit functions.

• Provide operational support to Business Units for new initiatives.

• Manage Business Continuity Planning (BCP) for outsourced-related matters

• Support Data Loss Prevention (DLP) implementations in the outsourced area

• Perform and support site visits with site visit SMEs and control functions

• Ensure control gaps are addressed with timely and appropriate action plans by the vendor

Requirements

• Strong leadership skills with sound, analytical and decision making abilities

• Excellent inter-personal and communication skills in dealing with all levels of staff and external parties

• Strong people-relations and influencing skills

• Demonstrate critical thinking: ability to suggest improvements and identify risks

• Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectations

• Domain knowledge in courier services or cheque processes will be an added advantage

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install, repair, and deployment of workstations (desktops/laptops/servers)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to global service desk operations
• Deploying and configuring existing and new business processes

Skills & Qualifications:

• Minimum 1-3 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Must have experience with MacOS/iPadOS/iOS devices
• Must have experience with Linux OS devices such as Ubuntu
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures

JOB DESCRIPTION

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures

• Identify, log and resolve technical problems of the scope (Incident Management)

• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

• Respond to site to troubleshoot, diagnose and rectify faults

• Liaise and coordinate the recovery of systems

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to service delivery manager.

• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix

• Good knowledge of OS Provision, hardening and patching.

• Good knowledge of Solarwinds, Manage Engine.

• Good knowledge of AV solution such as Symantec.

• BMC Control-M

• Good server experiences like AD administration & basic networking experiences

• At least 3 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

WORKING HOURS

Mon - Fri 8.30am - 6pm

will be stationed at either RWS Sentosa or Genting Centre

NO VB & AWS

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Work location - East of Singapore

Secured Loan Servicing Team

1. Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.

2. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.

3. Prepare instructions, payment, advices & notification letters to customers/law firm

4. Perform imaging, indexing and filing of collateral documents

5. Perform reconciliation of General ledger accounts, transactions & documents

6. Review & update system reports on daily, weekly and monthly basis.

7. Handle filing of source reports & media and arranging for archival.

8. Handle customer / lawyer’s enquiries

Other expectations

1. Ensure all requests are processed within specified Service standard, timely and accurately

2. Manage ad-hoc project assigned by Team Manager

2. Escalate any discrepancy / deviation to the Team Manager

3. Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Meticulous with eye for details

3. Good understanding of operational risks

4. Good communication & problem solving skills would be desirable

5. Proficient in Microsoft office especially Microsoft Word and Excel

Senior Equipment Technician

• Salary: $2000- $2800
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Roles & Responsibilities

• Outdoor and indoor repair of cleaning equipment e.g. road sweepers, ride-on auto-scrubbers
• Robot mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Ensure the workshop areas are kept clean and tidy at all times

Requirements:

• Diploma in electrical and electronic engineering
• With 3-4 years hand on repair and maintenance experience

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

1. To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required.

2. To review customer's home loan package , offer options for their considerations.

3. To respond and follow up customer's queries promptly

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our client is a IT Industry. They are looking for a Sales Support Executive to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Support in creating sales quotations and tracking their status.
• Update sales opportunities in cloud software for accurate reporting.
• Manage order processing, coordinating deliveries, and liaising with other departments.
• Communicate with suppliers and customers to ensure timely completion of sales orders.
• Provide excellent customer service, contribute to team targets, and handle general office administrative tasks.

Requirements

• Minimum 1 year relevant experience in order processing
• Experience in MS Office is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R21103251 (Yeo Huey Cheen)

Job Objectives

• Drive standardization, best practice adoption, and consistency to implement credit scoring related business rules across Credit Origination space

• Take accountability to deliver the scope on-time with high quality. Exercise judgment, take initiative and make decisions.

• Deliver solutions that meet and exceed the functional, non-functional/technical, infrastructure and security requirements

• Lead and collaborate with user SMEs, developers, vendor and testing teams to design and deliver solutions

• Mentor and train technical team members with the potential to grow into Technical Leads

• Be the go-to person for user SME groups for discussion / clarifications regarding all credit scoring related function and technical queries across corporate and business banking credit origination

Key Responsibilities

• Work closely with the BA, user, tester, developer teams.

• Use and manage a team of developers and ensure work assignments for high utilization and effective, quality outcomes while avoiding re-work

• Drive technical innovation to enhance functional and technical capabilities of the IBM ODM (iLOG) rule engine

• Communicate with technical and non-technical resources and work with limited direction while being highly productive

• Apply standards and industry frameworks while leverage existing technologies and tools in the Bank

• Produce detailed design /low level design documents that communicate the system design effectively

• Drive adherence to development, configuration management and deployment standards for solutions

• Manage, address and resolve project-related technical issues in a timely fashion, ensuring necessary escalation and communication to stakeholders as necessary

• Select, train, develop and manage technical team members in a conducive team environment

• Work directly with users on the credit scoring related computation / rules.

Key Requirements

Must have

• Degree with 5+ years of current, hands-on technical IBM ODM experience

• Go getter attitude with strong analytical and problem-solving skills

• Solid understanding and hands-on knowledge of:

o IBM ODM (iLog) (v8.5 and higher)

o SCM such as SVN and GIT

o Webservices / SoapUI testing

o Java, XML-Schema (XSD), XML, Unix shell scripting

o WebLogic application server

• Experience of complete software development lifecycles – waterfall and agile project experience

• General understanding of banking and knowledge and application of banking technology and specific knowledge of credit scoring related rules / calculations

• Experience on writing Functional specifications / Impact analysis documents.

• Strong oral communication and writing skills

• Strong team building, interpersonal and leadership skills

• Passionate and results orientated

• Banking and financial services experience is necessary.

Working days and hours: 5 days, 8.45am-6.15pm

Location: Macpherson

Salary: $2200 – $2600

Company Background

Incorporated in 1968, As a trading company supplying Marine and Horticultural Equipment and Accessories, with especially long-term business link ages in Southeast Asian regions. With the acquisition of distributorship and dealership of premium brands from USA, Germany, Sweden, Japan and Taiwan, we have established ourselves as an integrated solutions provider that cater to the diverse needs of the Landscape, Pest Management and Cleaning Industry. In additional to equipment sales, we also provide after-sales service, product training as well as repair and maintenance services.

Job Description

• Perform Pre-Delivery Inspection and assembly works; repair, service and test machine/engine as per work instructions.
• Assist the Senior Technician in repair, overhaul, reconditioning, testing and troubleshooting of machines, engines, ride on mower and assemblies according to manufacturer’s specifications and report any discrepancies to superior.
• Generate service reports for repairs per work instructions.
• Perform on-site repairs at customer sites where necessary.
• Perform good housekeeping, maintain cleanliness and upkeep of work area to ensure a neat, clean and safe work environment.

Requirements

• Possess a minimum GCE ‘N’ Level Certificate and NTC2/3 certification
• Has at least 1 to 2 years of relevant experience in automotive industry or mechanical repair
• Electronics / Electrical works (circuit boards, wiring / cabling) experience
• Possess basic computer literacy (MS word, excel)
• Able to carry heavy load up to 15kg

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Maintaining a clean and sterile environment for food preparation, processing, storage, and packaging
• Recording production and test data for batches of food and sharing information with team members
• Setting up, operating, and cleaning manual and electric professional food preparation and processing equipment
• Regularly checking temperatures of cold and hot holds and mixing chambers or equipment
• Checking and weighing raw materials before adding them to the process
• Ensuring that a work environment is kept clean and hygienic
• Working on a production line, with food passing along on conveyor belts
• Checking and controlling the machinery that processes the food
• Making sure there is a constant supply of raw materials or ingredients on the conveyor belt

Boon Lay MRT

6 Months Contract Lab Technician (Jan 24 – June 24)

Office Hours, 5 days

Budget :2.2k

Job scope:

-Parcel opening (retrieve lab samples)

-Sample grinding / preparation before analysis

-Sample disposal according to procedure

-Administrative task (upload of documents to electronic system/ data entry into systems such as SAP)

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Work Location: West region

Secured Loan Servicing Team

1. Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.

2. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.

3. Prepare instructions, payment, advices & notification letters to customers/law firm

4. Perform imaging, indexing and filing of collateral documents

5. Perform reconciliation of General ledger accounts, transactions & documents

6. Review & update system reports on daily, weekly and monthly basis.

7. Handle filing of source reports & media and arranging for archival.

8. Handle customer / lawyer’s enquiries

Other expectations

1. Ensure all requests are processed within specified Service standard, timely and accurately

2. Manage ad-hoc project assigned by Team Manager

2. Escalate any discrepancy / deviation to the Team Manager

3. Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Meticulous with eye for details

3. Good understanding of operational risks

4. Good communication & problem solving skills would be desirable

5. Proficient in Microsoft office especially Microsoft Word and Excel

About the job

This role supports Store IT systems, service requests and IT incidents including IT hardware equipment, application systems and operations. This role works closely with store co-workers, super users, Service Office IT team and external IT vendors to ensure high availability, stability, and security of IT system to support store activities and operations.

Your assignment

• Perform day-to-day IT operations and support activities in the store to ensure that IT systems perform with high availability, performance, and security
• Investigate, trouble-shoot, follow up and communicate with store users on their IT support incidents and service requests with resolution, closure, work-around and escalation
• Perform Store IT support according to IT policies, standards, and SOPs
• Support IT audit, compliance, and security reviews and assessments
• Support implementation of local Store IT project activities within planned scope, schedule, and budgets
• Support Store super users in testing, training, implementation, and upgrade of Store IT systems including associated technical documentation
• Support and coordinate with Service Office IT in system security patches and anti-virus updates on Store IT systems on a needs basis
• Maintain inventory records of hardware, software license and support contracts
• Support IT hardware, software, license and subscription compliance through physical checks and tools (Service Desk and SCCM)
• Coordinate on-site work with authorised vendors during rebuild, relocations or repairs
• Support Service Office IT and Store BN in IT budget preparation and contract renewal of Store IT hardware, software licenses, application support, subscription & other IT services procurement with due diligence
• Support system & data backup, recovery procedures to ensure effective and timely recovery of business data & IT services in the event of an emergency or disaster situation
• Provide standby weekend & after office support if required or rostered

Your profile

Motivation:

• Passionate about IT solutions and trends in the retail industry
• Possesses teamwork and service-oriented mindset
• Strong sense of achievement in driving IT operational support

Knowledge:

• At least a Diploma in IT Professional disciplines (Computer / Information Technology)
• Minimum 3 years of experience in IT support role
• Practical knowledge to support super users, system support and testing
• Practical experience in IT support including Service Desk, System monitoring, Backup & restore, Patching & Malware protection
• IT Support experience of IT systems in retail environment (Microsoft Navision, LS Retail, POS, CRM, SQL Database)
• Working knowledge of IT infrastructure, network and security technologies (Windows Servers, Active Directory, Azure, VMWARE, EMC Storage, CISCO Routers, Switches & WLAN, Firewall, SCCM and Azure Cloud)
• Familiar with store operations, e-commerce and retail business processes

Capabilities:

• Install and configure computer hardware, operating systems, servers, storage, networks, printers, and applications
• Maintain, monitor, troubleshoot and support computer systems and networks including POS, Printers, Scanners, Wi-Fi, MGF devices, Desktops, Laptops and Tablets
• Resolve IT support issues and service requests in a structured and timely manner
• Excellent teamwork and establish good working relationship with users and service providers
• Customer service mind-set, self-starter, process improvement orientation
• Able to work under time pressure with problem solving, priority driven, and business focused approach
• A technical, logical thought process with strong communication skills and has a good command of English